ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
I Want to Start a Hospice: How Does that Work?
[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Swiger,Markland,Tieken,McMinn,Sh
- Model
- 1803
$52.50
Igniting Growth: Elevating Your Business to New Heights
[3871] Igniting Growth | Elevating Your Business to New Heights
An empowering program tailored to small business owners, aimed at enhancing leadership skills and
propelling businesses to new heights.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 9, 2024
Program Description: This is an empowering program tailored to small business owners, aimed at enhancing leadership skills and
propelling businesses to new heights. It explores explore strategic methods to assess your strengths and weaknesses as a leader, bridging gaps, and maximizing strengths for
peak performance. You will learn to construct a robust strategic plan and roadmap to steer their businesses toward success and gain valuable insights into resources
available to support career advancement, even within their organizations. Don't miss this chance to accelerate your business growth and achieve your aspirations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Thomas Rose, MBA, CEO, 21st Century Health Care Consultants
About the Presenter(s): Thomas Rose is CEO of 21st Century Consultants, a national home care consulting company,
working with over 800 businesses a year in all 50 states. A former Army Special Forces Officer, his business experience includes a successful leadership
track in the General Electric companies, culminating as a Chief Financial Officer. Following GE, Thomas has 20 years focused on growing or turning around
small to mid-sized businesses as a President or Executive in a variety of sectors, from automotive, manufacturing, facilities maintenance and healthcare.
[3871] Igniting Growth | Elevating Your Business to New Heights
- Speaker
- Rose, Thomas & Robertson, Tina
- Model
- 3871
$60.00
Impactful Leadership for Home Health Care Organizations
[3895] Impactful Leadership for Home Health Care Organizations
Covers all the aspects of adopting and executing strong leadership, while setting a powerful example for training future leaders within the organization as well.
Presentation Info:
TAHC&H Event | Administrator Program Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 11, 2024
Program Description: Leadership plays a crucial role in shaping and influencing an organization.
Effective leadership has a significant impact on various aspects of an organization, including its culture, performance, and overall success.
This session covers all the aspects of adopting and executing strong leadership, while setting a powerful example for training future leaders within the organization as well.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Cindy Rushing, CAPM, Implementation Manager Alora Home Health Software
About the Presenter(s): Cindy Rushing Coming Soon
[3895] Impactful Leadership for Home Health Care Organizations
- Speaker
- Rushing, Cyndi
- Model
- 3895
$37.50
Implementation Strategies for RCD in the New World of PDGM
[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly
and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with
Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front
line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with
Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to
achieve a better than 100% affirmation rate. Learn from their experience and ensure your success.
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council
About the Presenters:
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the
administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the
hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization
rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a
voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all
while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation
rate through the education and implementation of processes to ensure accurate, complete documentation.
Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver
exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare
and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time
high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of
the Community Foundation for the Land of Lincoln Young Philanthropists.
[3370] Implementation Strategies for RCD in the New World of PDGM
- Speaker
- Adams, Cheryl + Ratcliffe, Sara
- Model
- 3370
$45.00
Improving Care at Home for Veterans
[3853] Improving Care at Home for Veterans
Explore the special needs of veterans and funding sources available and create a
niche market through the development of a veteran centric specialty program.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: There are nearly 20 million veterans in the United States. Thirty percent of those veterans have multiple chronic
conditions that can be managed by the care at home industry. Almost ¼ of the deaths in the United States are veterans which means community providers can play a significant
role in the treatment and education of this distinguished population. By exploring the special needs of veterans and funding sources available, organizations can create a
niche market through the development of a veteran centric specialty program and improve the lives of those that have served our country and communities. This program addresses all
care at home service lines and is applicable to hospice, home health, and private duty agencies.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior Vice President of Professional Services at Axxess
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3853] Improving Care at Home for Veterans
- Speaker
- Ross, Tammy
- Model
- 3853
$30.00
Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
Nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: There are nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care. Most veterans and private duty organizations are unaware of the multiple funding sources available to
pay for veterans care. Educating your team on the variety of benefits available to veterans for post-acute care (private duty, home health, and hospice care)
will ensure that your organization is ready to grow your referral sources while providing a niche market to those that have served our country so well. In this presentation
Tammy Ross will speak with retired Air Force Col. Terry Ross about where home care organizations and veterans can find the funding needed to cover care in the home
and will discuss practical considerations for caring for veterans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
- Speaker
- Ross, Tammy
- Model
- 3506
$45.00
Improving HHCAHPS Scores
[3970] Improving HHCAHPS Scores
Suggests best practices of working within their organization to show improvement in these ratings.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
Patients are also customers, and their experience impacts the agency. The patient's experience shapes what they tell
their friends and family about their care and impacts the agency’s HHCAHPS Star Ratings and payment under HHVBP.
While agencies focus efforts on quality programs, staffing, marketing and financial strategies with gains being realized
and measured, they often struggle when it comes to approaches for improving patient experience ratings.
This session will take agencies through best practices of working within their organization to show improvement in these ratings.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3970] Improving HHCAHPS Scores
- Speaker
- Gaboury, Melinda
- Model
- 3970
$30.00
Inclusive Leadership: A Critical Leadership Milestone
[3514] Inclusive Leadership: A Critical Leadership Milestone
Your role as a homecare leader for Diversity, Equity, and Inclusion (DEI).
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: In this session you'll discover a safe space to hear about and talk about Diversity, Equity, and Inclusion (DEI).
After a brief overview of DEI, attendees are invited to complete a self-assessment to explore their readiness for the Inclusive Leadership journey.
Ms West shares how clarity of values and mastery of distinct traits can equip today’s leaders to become catalysts for meaningful change and a more effective fight against bias and discrimination.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Belinda West, OTR, C-SIPT Thrive Skilled Pediatric Care, Clinical Director, Therapy Occupation Humanity, Founder
About the Presenter(s):
Belinda West's career as a licensed and registered Occupational Therapist has spanned more than 35 years.
Settings include psychiatric, acute care, burns, SNF, school-based, adult, and pediatric home health. As the Clinical Quality Director, for Thrive SPC, Belinda provides leadership,
consultation, regulatory support, staff education, and program development. She frequently speaks on ethics, clinical excellence, and personal development topics for a variety of
entities across the country.She is the Founder of Occupation Humanity, LLC (in launch phase), which provides DEI consultation and experiential programming committed to fighting
healthcare disparity.She proudly served on the TAHCH Education and Pediatric Committees in the past and was accepted to resume service on the Pediatric Committee in 2019.
Belinda is also honored to serve as the Chair of the TAHCH DEI Task Force, which was formed in 2020.
[3514] Inclusive Leadership: A Critical Leadership Milestone
- Speaker
- West, Belinda
- Model
- 3514
$45.00
Infection Control Updates
[3892] Infection Control Updates
Discusses the current and updated regulatory requirements for infection control for all Texas HCSSAs.
Presentation Info:
TAHC&H Event | Administrator Program | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 12, 2024
Program Description: This program discusses the current and updated regulatory requirements for infection control for HCSSAs,
including the impacts of the multiple changes that have taken place since COVID-19 and the suspension of the PHE. The program offers tips and tools for you to use as you
tackle the ongoing challenge of staying compliant while educating staff, patients and caregivers about this critical requirement, including don't miss information from state and federal regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Colleen Woods, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC
About the Presenter(s): Colleen Woods has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies
including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful
changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3892] Infection Control Updates
- Speaker
- Woods, Colleen
- Model
- 3892
$30.00
Infection Control Updates
[3991] Infection Control Updates
Discusses the current and updated regulatory requirements for infection control for all Texas HCSSAs.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 18, 2025
Program Description:
In This presentation Colleen Woods discusses the current and updated regulatory requirements [as-of Nov 2025] for infection control for HCSSAs,
including the impacts of the multiple changes that have taken place since the suspension of the PHE. This presentation includes tips and tools for
you to use as you tackle the ongoing challenge of staying compliant while educating staff, patients and caregivers about this critical
requirement, including don't-miss information from state and federal regulations.
HCSSA Topic(s) Addressed:
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.18.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Colleen Woods, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC
About the Presenter(s): Colleen Woods
Colleen Woods has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies
including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful
changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3991] Infection Control Updates
- Speaker
- Woods, Colleen
- Model
- 3991
$30.00
Innovating Change: Recent Changes and Recommendations for Nursing Peer Review Compliance
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
When and how to conduct a nursing peer review.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
Program Description: This is an informative session on nursing peer review which presents
when and how to conduct a nursing peer review, the Texas Board of Nursing requirements, HHSC requirements, as well as best practices.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by identifying the
types of nursing peer review, when nursing peer review is required, and how to conduct and document a nursing peer review.
TAHC&H Faculty/Presenter: Amanda J. Ellis, Partner, Dalrymple, Shellhorse, Ellis & Diamond, L.L.P.
About the Presenter:
Amanda J. Ellis advises licensed providers on operational and regulatory matters related to their practices,
including licensing and health care privacy law compliance. She has represented various entities and individuals
at the State Office of Administrative Hearings and before other agencies, including the Texas Medical Board, Texas State Board of Nurse Examiners, and the Texas Department of State Health Services.
Ms. Ellis is a member of the State Bar of Texas, the Austin Bar Association, the Texas Pharmacy Association and the
Texas Counseling Association. She frequently speaks before professional organizations, state agencies and industry groups regarding administrative and
health law issues, including professional health care licensing and enforcement defense and federal and state privacy law compliance.
Ms. Ellis currently serves on the Board of the Administrative Law Section and is a member of the Health Law Section of the Austin Bar Association.
In May 2013, she was appointed to the Texas Board of Occupational Therapy Examiners. Ms. Ellis is Board Certified in Administrative Law by the Texas Board of
Legal Specialization, and serves on the Administrative Law Exam Commission.
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
- Speaker
- Ellis, Amanda J
- Model
- 3144
$30.00
Innovation For Tomorrow's Homecare
[3682] Innovation For Tomorrow's Homecare
Jeff Salter shares how his company has evolved to meet today's
challenges in operating a non-medical homecare business.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: With over 30 years of helping families achieve their goal of
aging in-place, Caring Senior Service CEO, Jeff Salter, will share key methods of how his company has evolved to meet today's
challenges in operating a non-medical homecare business. For the most part, non-medical homecare changed very little, despite
new challenges. How will your business be competitive in tomorrow's homecare landscape?
TAHC&H Faculty/Presenter(s): Jeffrey Salter, CEO and Founder, Caring Senior Service
About the Presenter(s):
Jeffrey Salter began his career in senior care in 1991 working for a home health
care agency in Odessa, TX. He started his own company 4 months later serving seniors that needed additional non-medical care to remain at home. Jeff expanded
the business to include other locations in Texas - Midland, McAllen, Corpus Christi, San Antonio and Austin. After operating for 12 years he began offering
franchises in 2003, and today Caring Senior Services is in 14 states with nearly 40 locations. Jeff’s company continues to add locations through addition
of franchises and corporate locations, and his existing offices benefit from focused efforts in marketing and sales. Caring Senior Service was named one of
the top 500 franchises in the United States, by the Entrepreneur Magazine's Franchise 500 as well as one of the fastest-growing private companies in the
United States as named by Inc. Magazine.
[3682] Innovation For Tomorrow's Homecare
- Speaker
- Salter, Jeffrey
- Model
- 3682
$37.50
JM HH Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
[3543] JM HHA Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
Where are we in the Demonstration 2 years later?
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: What is new in RCD? Where are we in the Demonstration 2 years later?
Join us for a discussion on Face to Face encounters. Let’s investigate what make makes an acceptable face to face encounter note for home health. We will take a deep look in to why a face to face encounter is required for home health.
Are you interested in how Appeals work in the Review Choice Demonstration? We will cover a brief synopsis of Appeals in RCD.
Get your questions and comments ready as we dive into the world of the Review Choice Demonstration!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Elizabeth Brogdon, LPN, RCD Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s):
Elizabeth Brogdon Coming Soon
[3543] JM HHA Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
- Speaker
- Brogdon, Elizabeth [Palmetto]
- Model
- 3543
$30.00
Jurisdiction M [JM] Home Health Hot Topics
[3784] Jurisdiction M [JM] Home Health Hot Topics
Provides focus on improper payment and denials and providing tips on how to prevent them.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: During this 2 hour presentation Charles Canaan discusses improper payment and denials and give tips on how to prevent them. Focus is provides on:
Home Health Referral Process
Case Studies
Home Health Nursing Documentation
Psychiatric Care Policy
Improper Payments
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3784] Jurisdiction M [JM] Home Health Hot Topics
- Speaker
- Canaan, Charles [Palmetto]
- Model
- 3784
$60.00
Jurisdiction M [JM] Hospice Hot Topics
[3793] Jurisdiction M [JM] Hospice Hot Topics
Current trends and issues in hospice.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: During this 2 hour presentation Charles Canaan discusses discusses current trends and issues with Medicare Hospice including...
Hospice Compliance Program
Eligibility Case Studies
Documenting Hospice Appropriateness for Recertification
Improper Payments
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3793] Jurisdiction M [JM] Hospice Hot Topics
- Speaker
- Canaan, Charles [Palmetto]
- Model
- 3793
$60.00
Jurisdiction M Home Health & Hospice: Getting it Right the First Time
[3677] Jurisdiction M Home Health & Hospice: Getting it Right the First Time
Charles Canaan (Palmetto GBA) addresses improper payment and denials and gives tips on how to prevent them!
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 30, 2022
Program Description: This session addresses improper payment and denials and give tips on how to prevent them. Focus will be on:
Documentation best strategies and most denied due to documentation
Comprehensive Error Rate Testing Errors
RCD
Hospice medical review denials
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach
& Education, Palmetto GBA
About the Presenter(s):
Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3677] Jurisdiction M Home Health & Hospice: Getting it Right the First Time
- Speaker
- Canaan, Charles [Palmetto]
- Model
- 3677
$60.00
Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Imagine what your life would be like if you could deal with all time
pressures and stressful situations in a way that makes you healthier, happier and more effective? Would you be a better parent, boss,
worker or friend? And, would you enjoy your family, work and friends more?
The ability to control your time and your reaction to stressful situations is one of the most powerful skills you can develop.
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life.
Program Learning Outcome: Participants will actively engage in the discussion by identifying the causes and
effects of stress and develop the skills required to manage stress.
TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates
About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader
who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology.
With an education background in teaching, she has taught at both the high school and college levels and has held
administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to
positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations:
chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution.
She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that
time has worked with over 500 organizations and associations throughout the United States and Canada.
[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
- Speaker
- Bryan, Martha
- Model
- 3317
$60.00
Labor Trends: The Future of Recruitment and Retention
[3468] Labor Trends: The Future of Recruitment and Retention
A look at the latest caregiver recruitment and retention trends...
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The economy changed nearly overnight with unemployment shifting from an all time low to a
Great Depression high. During a time when most people were told to stay home, the need for home care based services is expected to surge. Maggie Keen, VP of
myCNAjobs presents a look at the latest caregiver recruitment and retention trends. She explores what rules have changed, what's stayed the same, and how to attract and
retain the best workers to build a truly differentiated experience to grow your agency.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify changes in recruitment
and retention trends and discuss methods on how to attract and retain workers.
TAHC&H Faculty/Presenter(s): Maggie Keen, VP, myCNAjobs
About the Presenter(s):
Maggie Keen is a national caregiver recruitment speaker and Vice President at myCNAjobs.
After spending the last 6 years consulting with top senior care companies across the country, Maggie has unique insight into what innovators are doing to tackle their
toughest recruiting challenges. She's on a mission to arm healthcare recruiters with more insight about Caregiver motivations to fuel the hiring and retention of a
workforce plagued with high turnover.
[3468] Labor Trends: The Future of Recruitment and Retention
- Speaker
- Keen, Maggie
- Model
- 3468
$37.50
Laying the Foundation | People & Structure
[3872] Laying the Foundation: People & Structure
Learn to implement a business operating system that can transform your organization.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: Are you looking to reduce chaos, minimize stress, enhance communication, and
establish a common language across your departments? Do you want to achieve more victories in your business? This is a two-part journey led by
nationally recognized speaker and author, Tom Bouwer, where you'll learn to implement a business operating system that can transform your organization.
In this session, you'll gain a clear understanding of the Entrepreneurial Operating System (EOS). We'll focus on getting the right
people in the right seats within the right structure. You'll leave with essential tools to help you optimize your team and improve efficiency.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tom Bouwer, co-author of multiple books and founder of The EOS Conference, The Bouwer Group and Pinnacle Guide
About the Presenter(s): Tom Bouwer is the co-author of What the Heck is EOS?, Profit Works, and Enjoy the Climb. He is a sought after speaker
with extensive experience in helping business leaders get what they want from their organizations. He founded The EOS Conference which now draws over 2,000 attendees a year.
In addition to starting and running his own companies in Turkey, Tom has worked for start-ups and Fortune 50 companies. Tom has consulting experience
with Deloitte & Touche and Booz Allen Hamilton. Today, with The Bouwer Group and Pinnacle, he implements tools companies need to grow and make business easier. He has a B.A.
from Hope College and MBA from the Fuqua School of Business at Duke University.
[3872] Laying the Foundation: People & Structure
- Speaker
- Bouwer, Tom
- Model
- 3872
$30.00
Leadership - It Starts with YOU
[3898] Leadership - It Starts with YOU
Includes actionable steps to enhance your
leadership approach.
Presentation Info:
TAHC&H Event | Administrator Program | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 12, 2024
Program Description: Join Erin Vallier for an interactive leadership workshop where you'll uncover if you have the right motivations for
leading and explore five essential actions that every leader must embrace to lead effectively. Through engaging activities, you'll walk away with actionable steps to enhance your
leadership approach. We'll also dive into how to consistently show up for both yourself and your team, fostering growth and success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Erin Vallier, Director, Sales, Alayacare
About the Presenter(s): Erin Vallier is an accomplished Sales Professional and Team Leader with over 12 years of
experience in the home healthcare industry. She has excelled in leadership roles across Quality Assurance/Compliance, Sales, Operations, and Employee Wellness,
supported by a Master’s Degree in Healthcare Management from Colorado State University-Global Campus. For the past 6 years, she has served at AlayaCare in a
variety of roles, and today is part of the enterprise sales team. And, as the founder of Phoenix Dawn, Erin offers personalized coaching to help individuals
reach their full potential. She is also passionate about outdoor activities in the mountains, fitness, nutrition, and creating animal-based culinary
delights paired with fine bourbon.
[3898] Leadership - It Starts with YOU
- Speaker
- Vallier, Erin
- Model
- 3898
$45.00
