[3994] Advanced Concepts in Strategic Planning | Using Data to Build Your Value Proposition for each Specific Referral Partner to Drive Growth Equips home health and hospice leaders with a framework to use data effectively in crafting customized value propositions for each referral source. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 18, 2025 Program Description: In today's competitive healthcare landscape, referral relationships are no longer built on clinical quality alone, they're won by clearly demonstrating value. This strategic planning session equips home health and hospice leaders with a framework to use data effectively in crafting customized value propositions for each referral source. You will explore how to align internal performance metrics with the specific priorities of hospitals, SNFs, ACOs, and physician groups and will learn how to: Understand how to use market data to identify trends for specific referral sources within each county that they service Identify key metrics that matter to different referral partners (e.g., readmission rates, quality measures, LOS, satisfaction scores) Segment referral sources and tailor value messaging accordingly Turn performance data into compelling, growth-focused conversations Set strategic goals that tie data insights to referral growth initiatives HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][10]marketing Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Michael Simione, MBA, VP of Post Acute Data Analytics, SimiTree About the Presenter(s): Michael Simione Michael joined the SimiTree team in 2011 and has over 13 years of data analytics and healthcare consulting experience. As VP of Post-Acute Data Analytics for SimiTree, Simione heads a team of experts whose work is at the forefront of data extraction, transformation, and loading. This has led to the development multiple solutions and dashboards leveraged by post-acute providers that provide insights into market trends as well as business development, operational, financial and revenue cycle KPIs. These tools, combined with Simione’s consulting experience, allow agencies to optimize their strengths while simultaneously developing performance improvement plans to address their internal pain points. Simione’s areas of expertise includes strategic planning & business development, budgeting, dashboarding & benchmarking, as well as value based purchasing. His extensive work with SimiTree has included development of comprehensive financial, revenue cycle, quality, and operational, solutions to improve client efficiencies and overall performance. Michael Simione has a Bachelor of Science (BS) in Chemistry from Bucknell University, and a Master’s degree in Business Administration (MBA) from Quinnipiac University. [3994] Advanced Concepts in Strategic Planning | Using Data to Build Your Value Proposition for each Specific Referral Partner to Drive Growth
$30.00
[3988] Advanced Concepts in Operations | Efficiency for Better Outcomes in the Home Addresses how Operational changes in terms of efficiency can produce better outcomes while servicing patients in the home. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 18, 2025 Program Description: Delivering Home-based services has become commonplace as reforms and programming advances allow an increasing number of patients to receive care while at home. As more patients are able to receive these Home-Based services, regulatory and reimbursement changes have altered how patient needs are addressed. As a result, all types of Providers have had to adopt care and delivery practices to address current regulatory and programming requirements. This progressive presentation addresses how Operational changes in terms of efficiency can produce better outcomes while servicing patients in the home. Learn how Providers have rewired day-to-day operations for value-based outcomes managed by Key Performance Indicators (KPI) metrics to assure ongoing performance. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Arnie Cisneros, President; Home Health Strategic Management & Kimberly McCormick, Executive Clinical Director About the Presenter(s): Arnie Cisneros Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare operations to address ongoing CMS reforms. About the Presenter(s): Kimberly McCormick Kimberly McCormick, RN/BSN, a highly accomplished clinical consultant in the Home Health industry, is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health, 8 spent as Administrator of a Home Health Agency, has given her the experience and the knowledge to provide unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of Utilization Management and Operation Excellence in Home Health services. During her time as Administrator, she achieved deficiency-free surveys by The Joint Commission, deficiency-free Department of Health & CMS surveys, and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting nationally on home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry. [3988] Advanced Concepts in Operations | Efficiency for Better Outcomes in the Home
$45.00
[3992] Advanced Concepts in Ethical Practices | Marketing
Business owners and leaders must practice ethically and can't afford to miss this informative session.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 18, 2025
Program Description:
Join noted speaker, Heidi Kocher, attorney from Liles Parker PLLC, as she tackles the sensitive issues of ethical practices in the healthcare industry.
Heidi will touch base on fraudulent business behaviors, both operationally and clinically, as well as issues surrounding upcoding, staffing ratios, clinicians
not turning in notes and lastly, agencies being compliant with their compliance plan, etc. Business owners and leaders must practice ethically and can't afford to miss this informative session.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.18.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC
About the Presenter(s): Heidi Kocher
Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues,
representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim
chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a
clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding
to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity
Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement
of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at
Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
[3992] Advanced Concepts in Ethical Practices
$30.00
[3990] Advanced Concepts in Quality | Enhancing the Quality Culture of Your Organization This presentation provides a guide to developing a sustainable culture of quality. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 18, 2025 Program Description: This presentation provides a guide to developing a sustainable culture of quality. Participants will discover moving beyond mere compliance to a state where excellence is a shared value and a natural part of everyone's day to day. We will explore the critical elements of a strong quality culture, including bought-in leadership, transparent communication, and continuous improvement. Through practical hands-on exercises, attendees will gain actionable insights for assessing their current culture and creating a strategic action plan. This workshop is designed for leaders, managers, and quality professionals who are ready to transform their organization and build a sustainable advantage through quality. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc About the Presenter(s): Melinda A. Gaboury Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024. [3990] Advanced Concepts in Quality | Enhancing the Quality Culture of Your Organization
$45.00
[3986] Advanced Concepts in Leadership Equip yourself with proven communication frameworks and leadership strategies to effectively manage distributed home care teams. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 18, 2025 Program Description: Equip yourself with proven communication frameworks and leadership strategies to effectively manage distributed home care teams. Learn to navigate the unique challenges of supervising remote caregivers, conduct meaningful check-ins, deliver constructive feedback, resolve conflicts, and build a cohesive team culture - even when your staff works independently across multiple client homes. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): J'non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree About the Presenter(s): J'non Griffin J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department. J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication, The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects. [3986] Advanced Concepts in Leadership
$30.00
[3998] 2026 Home Health Landscape | How the Final Rule Impacts Your Agency
Expert analysis and actionable strategies to help your organization navigate the complexities of today's home health environment with confidence.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
As the home health industry faces a significant rate change, agencies must understand how the change will impact them and how to adapt financially and operationally to remain successful.
In this session, Lisa Selman-Holman and M. Aaron Little provide a comprehensive overview of the CY2026 Final Rule and its implications for your agency.
Topics include the latest updates regarding payment rate changes, PDGM, payment adjustments, Value-Based Purchasing, etc. You will gain practical insights into how these
updates affect day-to-day operations and what your agency can do now to prepare. Get expert analysis and actionable strategies to help your organization navigate the complexities of today's home health environment with confidence.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
and M. Aaron Little, CPA, Managing Director, Forvis Mazars – Home Care & Hospice
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
About the Presenter(s): M. Aaron Little
A leading national home care and hospice consultant, Aaron is a CPA with over 25 years of experience with Forvis Mazars.
He routinely performs general financial and operational consulting services for home care and hospice organizations, including operations
and compliance assessments, benchmarking, and Medicare cost report preparation. He also oversees the operations of Forvis Mazars’ revenue
cycle services, which manages the revenue cycle operations for home health and hospice organizations throughout the nation. He also serves
on the Palmetto GBA 16-State Coalition and Provider Outreach and Education Advisory Group.
[3998] 2026 Home Health Landscape | How the Final Rule Impacts Your Agency
$30.00
[3997] CY2026 Home Health Final Rule | A Financial Deep Dive
A deep dive of those issues that most directly impact financial health of your HH operations.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Dive into the financial aspects of the home health Medicare final payment rule for 2026, including a deep dive of those issues that most directly impact financial health, including
payment rate changes, wage-index adjustments, and VBP. Additionally discussed are relevant financial benchmarks important to the financial health of your home health operations.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
M. Aaron Little, CPA, Managing Director, Forvis Mazars – Home Care & Hospice
About the Presenter(s): M. Aaron Little
A leading national home care and hospice consultant, Aaron is a CPA with over 25 years of experience with Forvis Mazars.
He routinely performs general financial and operational consulting services for home care and hospice organizations, including operations
and compliance assessments, benchmarking, and Medicare cost report preparation. He also oversees the operations of Forvis Mazars’ revenue
cycle services, which manages the revenue cycle operations for home health and hospice organizations throughout the nation. He also serves
on the Palmetto GBA 16-State Coalition and Provider Outreach and Education Advisory Group.
[3997] CY2026 Home Health Final Rule | A Financial Deep Dive
$30.00
[3996] CY2026 Home Health Final Rule | What's Changing and How to Stay Ahead
Packed with actionable insights to help your agency prioritize what
matters most right now. Learn how to optimize performance under the new VBP framework, reduce hospitalizations, and prepare your team to thrive in the next phase of home health quality reporting.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Major changes are on the horizon for Value-Based Purchasing (VBP), and staying ahead of the curve is essential for your agency?s success.
In this session, Lisa Selman-Holman breaks down the CY2026 Final Rule with a clear, side-by-side comparison of current versus upcoming measures - so you know exactly what's shifting and how to respond.
Discharge Function remains a heavy hitter, still accounting for 15% of the Total Performance Score (TPS), but CMS is reintroducing M1800 items for dressing and bathing - adding complexity and opportunity.
Meanwhile, HHCAHPS is significantly scaled back, and agencies excelling in potentially preventable hospitalizations (PPH) may be surprised by the new direction CMS is taking.
The Discharge to Community (DTC) measure is also gaining weight, increasing from 9% to 15% of the TPS.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3996] CY2026 Home Health Final Rule | What's Changing and How to Stay Ahead
$30.00
[3995] CY2026 Home Health Final Rule Overview
Gain a better understanding of the potential impact the final rule will have operationally and financially.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Join noted industry experts Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee Associates, and M. Aaron Little, CPA, Forvis Mazars, who provide an overview of the 2026 Home Health Medicare Final Rule.
Agencies will have a better understanding of the potential impact the final rule will have operationally and financially and what steps should be taken to prepare.
This overview will prepare you for the subsequent sessions that guide you through the details of the final rule both operationally and financially.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
and M. Aaron Little, CPA, Managing Director, Forvis Mazars – Home Care & Hospice
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
About the Presenter(s): M. Aaron Little
A leading national home care and hospice consultant, Aaron is a CPA with over 25 years of experience with Forvis Mazars.
He routinely performs general financial and operational consulting services for home care and hospice organizations, including operations
and compliance assessments, benchmarking, and Medicare cost report preparation. He also oversees the operations of Forvis Mazars’ revenue
cycle services, which manages the revenue cycle operations for home health and hospice organizations throughout the nation. He also serves
on the Palmetto GBA 16-State Coalition and Provider Outreach and Education Advisory Group.
[3995] CY2026 Home Health Final Rule Overview
$30.00
[3984] Advanced Concepts in Budgeting & Financial Management Ideal for finance leaders, operational managers, and clinical administrators seeking to elevate their financial strategy with data-driven insights and innovative thinking. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 17, 2025 Program Description: This presentation explores cutting-edge strategies and tools that are reshaping financial management in today's healthcare landscape. Participants will: Leverage Financial Analytics: Discover how advanced data analytics can drive smarter budgeting decisions, identify cost-saving opportunities, and enhance forecasting accuracy. Examine the Full Financial Spectrum: Gain a comprehensive view of financial operations - from revenue cycle management to capital planning - ensuring alignment with organizational goals. Analyze Productivity vs. FTE Metrics: Understand how to evaluate workforce efficiency, optimize staffing models, and balance cost with quality care delivery. Integrate Telehealth into Financial Planning: Explore the financial implications of telehealth expansion, including reimbursement models, ROI considerations, and long-term sustainability. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][7]financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Thomas Rose, MBA, CEO, 21st Century Health Care Consultants About the Presenter(s): Thomas Rose Thomas Rose is CEO of 21st Century Consultants, a national home care consulting company, working with over 800 businesses a year in all 50 states. A former Army Special Forces Officer, his business experience includes a successful leadership track in the General Electric companies, culminating as a Chief Financial Officer. Following GE, Thomas has 20 years focused on growing or turning around small to mid-sized businesses as a President or Executive in a variety of sectors, from automotive, manufacturing, facilities maintenance and healthcare. [3984] Advanced Concepts in Budgeting & Financial Management
$30.00
[3983] CASE STUDY | Unplanned Hospital Readmissions of Seniors | What We Have Learned & What the Future Holds An important presentation with options for HHAs can contribute a positive impact. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 17, 2025 Program Description: This presentation reviews the history of why and when unplanned hospital readmissions of seniors became an important issue for U.S. policy makers, and for home health agencies. It also provides a review of the healthcare system response to the focus on unplanned readmissions. Researchers across the country, and around the globe, have published innumerable papers on the phenomenon and includes a discusssion of the four major focus areas of that research and what we can learn from their work. And finally, it looks forward and discusses options for how home health agencies can continue to have a positive impact on reducing unplanned readmissions. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Ronnie Madison, CFO/Owner, BSA Compassion Home Care About the Presenter(s): Ronnie Madison Ronnie Madison has been in the home health business since the mid-90’s with his wife Dana. He and his wife Dana, and now his three adult sons, operate multiple home health agencies in the Lubbock and Amarillo area, with a focus on geriatric care. He holds an MBA degree from the University of Dallas and a Bachelor’s of Science in Mechanical Engineering from Texas A&M University. He will complete his Doctorate in Business Administration degree this year and will graduate from the University of the Incarnate Word in December. Ronnie and Dana have been long-time supporters of TAHCH. He is a member of the TAHCH PAC and in addition to lobbying at the local level, makes multiple trips to Washington DC each year in support of the home health industry. [3983] CASE STUDY | Unplanned Hospital Readmissions of Seniors | What We Have Learned & What the Future Holds
$30.00
[3982] Advanced Concepts in Risk Management | Advanced Directives
Gain a better understanding of the law and updates and how to navigate the specifics of Texas and Federal law on the subject.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 17, 2025
Program Description:
This presentation covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general. It will cover necessary policies and procedures as well as risk management. At the end of the session, participants will have a better understanding of the law and updates and how to navigate the specifics of Texas and Federal law on the subject.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 11.17.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Troy Brooks, Of Counsel, Degan, Blanchard & Nash
About the Presenter(s): Troy Brooks
Troy Brooks is a former Assistant General Counsel for the
Texas Department of Human Services (now the Texas Health and Human Services Commission). He has been representing healthcare
providers in private practice since 2004. He routinely advises clients on compliance with state and federal regulations,
the Anti-Kickback Statute, Stark Law, HIPAA, and general business law. He is of Counsel with Degan, Blanchard & Nash in
their New Orleans office.
[3982] Advanced Concepts in Risk Management
$37.50
[3976] Leading with Culture and Clarity in a Diverse Workforce This session explores the critical components of cultivating a positive organizational culture and effectively managing conflict in a multi-generational, diverse workplace. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: Leading a service-driven organization is challenging—especially in today’s dynamic and increasingly diverse workforce. In the ever-evolving landscape of healthcare, leaders must not only deliver exceptional service but also foster a culture where all employees feel valued, supported, and aligned with the agency’s mission. As a leader, how are you shaping a positive, inclusive culture that supports long-term success? How do you approach conflict resolution when diverse perspectives, generational differences, and communication styles intersect? This session explores the critical components of cultivating a positive organizational culture and effectively managing conflict in a multi-generational, diverse workplace. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Alicia Marr, RN, BSN, CEO, Excelin Health About the Presenter(s): Alicia Marr Alicia Marr, RN, BSN serves as the CEO of Excelin Health, bringing over two decades of experience in post-acute care to her role. Assuming leadership to her role in 2019, Alicia has steered Excelin Health to the forefront of the health care industry. Her extensive background includes leadership roles in various settings, including privately owned, private equity-backed, and publicly traded companies, with a specialization in home health, hospice and private duty services. Under Alicia’s guidance, Excelin Health operates 22 care delivery sites across California, Texas and Louisiana, ensuring high- quality care for patients in need. With a strategic focus on innovation and operational scalability, Alicia continues to drive excellence in patient care, cementing Excelin Health’s position as a health care leader. [3976] Leading with Culture and Clarity in a Diverse Workforce
$30.00
[3975] OIG Compliance Program Guidance Hear a review the new OIG General Compliance Program Guidance, what your organization needs to do to stay in compliance, and what the future holds. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: Were you aware that the OIG is in the process of revamping its compliance program guidance for the health care industry? You will hear a review the new OIG General Compliance Program Guidance, what your organization needs to do to stay in compliance, and what the future holds. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][4]ethics Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC About the Presenter(s): Heidi Kocher Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues, representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance. [3975] OIG Compliance Program Guidance
$30.00
[3974] Audit Proof Your Hospice Documentation
Covers all types of medical review audits and provide documentation “must”, tips and guidance to “audit proof” your claims.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
Being prepared for a hospice medical review audit regardless of type such as TPE, PPEO, SMRC, UPIC or RAC will ensure
timely submission of documents and protect your agency’s bottom line. From pre-payment denials to post-payment recoupment of payments,
this session will cover all types of medical review audits and provide documentation “must”, tips and guidance to “audit proof” your claims.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3974] Audit Proof Your Hospice Documentation
$30.00
[3973] From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention
Explore how to streamline intake workflows, ensure accurate and timely Face-to-Face encounters, and implement best practices to avoid the most common denial triggers.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
As home health regulations evolve, agencies must adapt quickly to new requirements—especially regarding the updated Acceptance to Service policy.
This session offers a practical roadmap for ensuring policy compliance while strengthening documentation and processes to reduce Medicare and Medicare Advantage claim denials.
Explore how to streamline intake workflows, ensure accurate and timely Face-to-Face encounters, and implement best practices to avoid the most common denial triggers.
Real-world examples and actionable strategies are shared to help agencies protect revenue and ensure timely patient care.
HCSSA Topic(s) Addressed:
558.259[d][4] agency responsibilities
558.260[a][3] basic principles of management in a licensed health-related setting
558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
J'non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree
About the Presenter(s): J'non Griffin
J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005.
She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small.
J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding
Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department.
J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication,
The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for
coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3973] From Intake to Approval | Mastering HH Acceptance, F-2-F Compliance, & Denial Prevention
$30.00
[3972] The Retention-Resilience Loop | Why People Stay, Burn Out, or Bounce Back If you’re ready to stop reacting to turnover and start building sustainable engagement, this session will show you where to start. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: Retention and resilience are not two separate challenges, they’re part of the same leadership problem. In this insightful breakout session, Dr. Heather Hodges shares new research from her 2025 Home Care Workforce Survey to reveal why employees stay, why they burn out, and what helps them bounce back. She blends field-tested leadership practices, employee voice, and the psychology of creativity in this session to give home care leaders a clear map for building cultures where teams feel supported, energized, and committed. If you’re ready to stop reacting to turnover and start building sustainable engagement, this session will show you where to start. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC About the Presenter(s): Dr. Heather L. Hodges Dr. Heather Hodges is an organizational psychologist, keynote speaker, artist, and an expert in leadership development for home care organizations. She is the CEO and Founder of Hodges Group International, LLC. She is the author of, “Heart Work: How to Lead People, Build Culture, and Unleash Creativity in Home Care” (release August 2025) and the host of the “I’m IN!” podcast. Heather lives in Dallas with her husband, and they have two grown sons. She is a below-average pickleball player, but she makes an award-winning coconut meringue pie. [3972] The Retention-Resilience Loop | Why People Stay, Burn Out, or Bounce Back
$30.00
[3971] Turning Up the Heat on Hospice Quality | CAHPS, HOPE, & High Temps
Offers a clear, practical overview of what Hospice changes
mean and how to align your team for success.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
The Hospice Quality Reporting Program (HQRP) is entering a new era, and the regulatory temperature is rising.
With the rollout of the revised CAHPS survey and the transition from the HIS to the HOPE assessment tool, hospice leaders
must be prepared to adapt quickly and effectively. This session offers a clear, practical overview of what these changes
mean and how to align your team for success. Beat the heat with strategies designed to keep your organization cool,
compliant, and quality-driven through this critical season of change.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC and Chris Gallarneau, Senior Education Consultant, MAC Legacy
About the Presenter(s): Brian W. Lebanion
Brian Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health
care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and
providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and
quality assurance/performance improvement training.
About the Presenter(s): Chris Gallarneau
Chris Gallarneau is a Senior Education Consultant at MAC Legacy, specializing in hospice education, healthcare operations, sales and
marketing, and leadership development. As a certified ACHC and CHAP Consultant for Home Health and Hospice, Chris brings over 18 years of
diverse leadership experience in the hospice industry. He is also a dedicated member of The National Alliance for Care at Home (The Alliance),
member of Home Health and Hospice Financial Managers Association (HHFMA), and serves on the Texas New Mexico Hospice and Palliative Care Organization (TNMHPO)
and Texas Association of Home Health and Hospice (TAHC&H) Membership Committees.
Chris is passionate about enhancing patient care models and boosting employee satisfaction. He frequently speaks at healthcare and business conferences, sharing insights and inspiring others in the field.
[3971] Turning Up the Heat on Hospice Quality | CAHPS, HOPE, & High Temps
$30.00
[3970] Improving HHCAHPS Scores
Suggests best practices of working within their organization to show improvement in these ratings.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
Patients are also customers, and their experience impacts the agency. The patient's experience shapes what they tell
their friends and family about their care and impacts the agency’s HHCAHPS Star Ratings and payment under HHVBP.
While agencies focus efforts on quality programs, staffing, marketing and financial strategies with gains being realized
and measured, they often struggle when it comes to approaches for improving patient experience ratings.
This session will take agencies through best practices of working within their organization to show improvement in these ratings.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3970] Improving HHCAHPS Scores
$30.00
[3969] CREATE Momentum| A Leadership Playbook for Unstoppable Performance This session equips leaders with practical tools to strengthen retention, accelerate innovation, and lead people-centered organizations into a more adaptable, high-performing future. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: We are navigating rising patient acuity, complex payment models, workforce shortages, and the growing need to integrate new technologies. But traditional leadership tactics are no longer enough. In this strategic and energizing session, organizational psychologist and speed painter Dr. Heather Hodges introduces the C.R.E.A.T.E. framework, a research-backed leadership playbook for building the culture, creativity, and momentum teams need to thrive. Grounded in original research and designed for today’s realities, this session equips leaders with practical tools to strengthen retention, accelerate innovation, and lead people-centered organizations into a more adaptable, high-performing future. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC About the Presenter(s): Dr. Heather L. Hodges Dr. Heather Hodges is an organizational psychologist, keynote speaker, artist, and an expert in leadership development for home care organizations. She is the CEO and Founder of Hodges Group International, LLC. She is the author of, “Heart Work: How to Lead People, Build Culture, and Unleash Creativity in Home Care” (release August 2025) and the host of the “I’m IN!” podcast. Heather lives in Dallas with her husband, and they have two grown sons. She is a below-average pickleball player, but she makes an award-winning coconut meringue pie. [3969] CREATE Momentum| A Leadership Playbook for Unstoppable Performance
$30.00