[3877] Mastering Homecare Success | KPIs, Budgeting, and Tech Innovation
A comprehensive program designed for homecare providers aiming to elevate their
operational success and team performance.
Presentation Info:
- TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
- Presentation Date | September 11, 2024
Program Description: This is a comprehensive program designed for homecare providers aiming to elevate their
operational success and team performance. Focused on the critical roles of Key Performance Indicators (KPIs), effective budget management, and
technological advancements, this presentation delivers practical strategies for enhancing efficiency and service quality. You will learn how to implement
impactful KPIs, optimize resource allocation, and leverage technology for operational improvements. Led by an experienced operations strategist, this program promises
actionable insights for fostering a high-performing team culture and achieving excellence in the competitive homecare landscape.
HCSSA Topic(s) Addressed:
- §558.260[a][3]basic principles of management in a licensed health-related setting
- §558.260[a][5]quality improvement
- §558.260[a][7]financial management
Education-Training Credits:
- TX HCSSA Administrator/Alternate Continuing Education
- Continuing Education for Nurses
- 1.0 Contact Hr(s)
- This program awards CNE until 9.11.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Laura Pierce, President of Operations, KPI Queen
About the Presenter(s): Laura Pierce was a dedicated owner of 5 Comfort Keepers franchises for 14 years, passionately enhancing the
quality of senior care. With a notable four-year tenure on the advisory council and various committees, her expertise is well-recognized. As the former President of Operations for a
Senior Home Care franchisor, Laura gained invaluable industry insight over three years. She is the founder of KPI Queen and DDS Metrix, where data-driven strategies are the
cornerstone of success. Currently, Laura coaches home care agency owners, leveraging innovative tools and strategic partnerships to help businesses save money and improve margins.
[3877] Mastering Homecare Success | KPIs, Budgeting, and Tech Innovation
