Leadership | 2 Parts | 3 Presentations | 4Hrs for Price of 3Hrs!

$120.00 $90.00


[PKG7041] Leadership Training | 2 Parts | 3 Presentations | Specially Priced Package
You asked for it, and we listened! Dedicated leadership training by Rev. Dr. Carla Cheatham. This training will help home care and hospice professionals harness emotional intelligence, communication and attunement to lead their organizations to sustainable success.


-> SAVE $30 <- Delivers 4 hours of HCSSA Admin CE for the price of 3 Hours!

Presentation Info:

  • TAHC&H Event | 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
  • Presentation Date | August 29, 2023

Education-Training Credits:

  • TX HCSSA Administrator/Alternate Continuing Education
    • 4.0 Clock Hr(s)

Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][3]basic principles of management in a licensed health-related setting

Program Description: PRESENTATION ONE: Resilient Leadership for Sustainable Excellence | The previous few years have been even more difficult than usual for those in professional caregiving. As we process what we've been through and seek to revitalize ourselves and our industry that is stressed by staffing shortages and more, we need each other, more than ever. To improve our own satisfaction, effectiveness, and both clinical outcomes and satisfaction for patients and families, we can practice greater attunement and deep listening that need not require more time, just more mindful connection. This presentation will briefly discuss the above, then engage participants in activity to practice strengthening our ability to be present, with ourselves first, then each other, as well as for those whom we seek to serve.

Program Description: PRESENTATION TWO: Building and Leading Healthy Teams | The role of healthy tension, effective communication, and team boundaries and expectations; handling triangulation, gossip, and backbiting; techniques for building cohesion and loyalty teams.

Program Description: PRESENTATION THREE: Leading Effective Service Recovery | Building safe work environments, modeling humility and attunement, decreasing emotional labor, whole-system accountability rather than individual blame, understanding the role of trauma and grief, improving satisfaction for recipients and providers

TAHC&H Faculty/Presenter(s): Carla Cheatham, MA, MDiv, PhD, TRT, Principal and Lead Trainer, Carla Cheatham Consulting Group, LLC, Assist. Professor, MS in Palliative Care, University of Maryland

About the Presenter(s): Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, member of NHPCO’s Trauma-Informed End of Life Care Work Group, former Chair of NHPCOs Ethics Advisory Council, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books and videos about healthy leadership and organizations, resilience, communication, boundaries, trauma-informed care, post-traumatic growth, grief, service recovery, cultural humility and values-neutral care, emotionally competent professionals and teams, and more.


[PKG7041] Leadership Training | 2 Parts | 3 Presentations | Specially Priced Package

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