[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency.
TAHC&H Faculty/Presenter: Jan Spears
Presentation Info:
- Presentation Date: November 14, 2017
 
- TAHC&H Event: HCSSA Administrator Program | Houston
 
  
Subscription Type: Individual  
Education-Training Credits:
 
	- TX HCSSA Administrator/Alternate Continuing Education
 
	
		
 
CE Approval Statements:
 · This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
 
HCSSA Topic(s) Addressed:
 
- §558.259[d][4]agency responsibilities
 
- §558.260[a][6]risk assessment and management
 
- §558.260[a][10]marketing
 
Program Description: Health care facilities are faced with 
the need to grow their businesses through the sharing of information about programs and services in an 
effective manner. But the rules for implementing an effective marketing program in health care are 
limited by several state and federal laws including the Prohibition of Solicitation Law, the 
Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and 
program directives. Failure to comply with these rules can result in disallowance of a referral, 
monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter 
explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations 
as well as activities that the agency “can do” to promote its business in compliance the law.
Program Learning Outcome:
- Learners will actively engage in the learning activity and indicate an intent to change or enhance their 
practice by implementing marketing practices in compliance with state and federal regulations.  
 
About the Presenter:
 Jan Spears is Co-owner and Chief Executive Officer 
of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned 
and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 
25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and 
financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare 
coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. 
She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma