VA FAQ's | Answering the Top Veterans Affairs Questions

Program Description:

Veterans and their families often face complex questions when navigating Veteran Affairs (VA) benefits and services, especially when home care support is needed. In this educational webinar, Carmen Perry from Paradigm will break down the most frequently asked questions surrounding Veteran Affairs, with a focus on practical guidance for providers serving veteran populations. You will gain clarity on VA eligibility, benefits, referral processes, and common misconceptions that can create barriers to care. Designed specifically for home care professionals, this session will equip participants with the knowledge and confidence to better support veterans, streamline coordination with the VA, and ensure eligible patients receive the services they deserve.

HCSSA Topic(s) Addressed:

• §558.259[c][2]information on the state and federal laws applicable to an agency
• §558.259[d][4] agency responsibilities
• §558.260[a][3] basic principles of management in a licensed health-related setting
• §558.260[a][7]financial management
• §558.260[a][8]skills for working with clients, families, and other professional service providers
• §558.260[a][9]community resources

Education-Training Credits:

• TX HCSSA Administrator/Alternate Continuing Education
  • 1.0 Clock Hr(s)

About the Presenter(s): Carmen Perry

Carmen Perry is the Vice President of Provider Engagement at Paradigm, where she leads initiatives that strengthen provider performance, engagement, and growth through strategic coaching and enterprise partnerships. She sits on the Editorial Board for the CSA Journal, chairs the National Board of Directors for the National Aging in Place Council (NAIPC), and serves on the VA Advisory Committee for the Home Care Association of America (HCAOA). With extensive experience in leadership development and provider relations, Carmen is dedicated to advancing collaboration, innovation, and excellence across the aging services network.