ANNUAL CONTINUING EDUCATION
Continuing Education programs are offered for (1) a designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs come from TAHC&H conferences & events to address a broad range of topics specific to Texas HCSSAs administrative responsibilities. Programs are added throughout the year as each conference/event concludes. All programs provide TX HCSSA Administration CE credits and many also provide Nurse CE. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility. Use the available FILTERs to narrow your search. Need help? Use our chat feature, email, or call for assistance!
Hospice Eligibility & Prognosis | Getting It Right from Day One
[4043] Hospice Eligibility & Prognosis | Getting It Right from Day One
This program provides a clinical compliance roadmap for defensible eligibility determination, prognosis documentation, and LCD alignment across high risk diagnoses such as cancer, dementia, heart failure, COPD, and debility/FTT.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
Medicare spends $27.5 billion a year on hospice care -- and federal auditors are scrutinizing every claim. With the OIG elevating hospice eligibility as a top oversight priority and ZPIC/RAC reviews intensifying in Texas, agencies cannot afford inconsistent or informal eligibility decisions. Errors now carry real consequences: recoupments, payment suspension, loss of Medicare certification, and reputational damage.
This program provides a clinical compliance roadmap for defensible eligibility determination, prognosis documentation, and LCD alignment across high risk diagnoses such as cancer, dementia, heart failure, COPD, and debility/FTT. You will learn what auditors look for, where documentation breaks down, and how to build internal safeguards that protect patients and the agency. It also covers the October 2025 rollout of the HOPE tool, which raises expectations for structured documentation and prognosis substantiation. Eligibility integrity isn’t paperwork — it’s a patient safety and agency survival issue!
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.02.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Colleen Woods, MSNEd, RN, Chief Consulting Officer, Lead Educator, JCC Texas
About the Presenter(s): Colleen Woods
Colleen Woods, MSNEd, RN, is a Senior Consultant and Lead Educator with JCC Consulting in North Texas. She has worked in home health and hospice since 1996, serving in roles including field nurse, case manager, educator, QA manager, Director of Nursing, and Administrator. Since joining JCC Consulting in 2011, she has led the firm’s educational department as its primary nurse planner and presenter.
Colleen regularly speaks on topics related to home care and hospice operations, compliance, and staff training. She focuses on helping agency leaders implement practical changes that support high-quality care and meet regulatory requirements.
She earned her Master of Science in Nursing Education from Texas Woman’s University and her Bachelor of Science in Nursing from the University of Texas at Arlington.
[4043] Hospice Eligibility & Prognosis | Getting It Right from Day One
- Speaker
- Woods, Colleen
- Model
- 4043
$30.00
Hospice Revenue Cycle Management
[4013] Hospice Revenue Cycle Management
Highlights specific areas of the Hospice Revenue Cycle that have a direct impact on reimbursement and data that impact decisions about medical review targets.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
This session highlights specific areas of the Hospice Revenue Cycle that have a direct impact on reimbursement and data that impact decisions about medical review targets.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[4013] Hospice Revenue Cycle Management
- Speaker
- Gaboury, Melinda
- Model
- 4013
$37.50
How to Make Confident Decisions When Every Visit Counts
[4040] How to Make Confident Decisions When Every Visit Counts
This program explores the operational, clinical, and financial implications of the Patient-Driven Groupings Model (PDGM) in home health care.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
This program explores the operational, clinical, and financial implications of the Patient-Driven Groupings Model (PDGM) in home health care. You will learn how case-mix factors, LUPA thresholds, visit utilization, and performance metrics influence reimbursement and agency sustainability while maintaining patient-centered, compliant care.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[4040] How to Make Confident Decisions When Every Visit Counts
- Speaker
- Lebanion, Brian W
- Model
- 4040
$30.00
Igniting the Truth | Top OASIS Myths That Burn Outcomes
[4036] Igniting the Truth | Top OASIS Myths That Burn Outcomes
This program will ignite clarity by confronting the most common and costly misconceptions surrounding OASIS data collection and interpretation.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
OASIS myths continue to smolder in home health agencies—undermining accuracy, compliance, and outcomes. This program will ignite clarity by confronting the most common and costly misconceptions surrounding OASIS data collection and interpretation. You will separate long held beliefs from CMS reality, walk away with practical corrections, and gain renewed confidence in applying OASIS guidance correctly to improve quality scores, reimbursement, and survey readiness.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.02.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Annette Lee, RN, MS, HCS-D, COS-C, CEO and Founder, Provider Insights, Inc.
About the Presenter(s): Annette Lee
Annette is a registered nurse, with a Master’s in Health Care Administration, practicing since 1990. For over a decade she worked with the CMS Home Health and Hospice intermediary, Cahaba GBA and CGS, where she provided review of, and education on home health and hospice documentation. She worked as a specialist in the Medical Review, Appeals, and Provider Education departments, and assisted with cross-MAC quality assurance and training.
Annette then founded Provider Insights, Inc. providing consultative support and provider education regarding Medicare reimbursement issues and effective documentation strategies, assisting providers across the nation with Survey Preparation, ADRs and appeals. Today she continues to marry together her experience in the “real world” and the inside knowledge of Medicare to ensure providers can meet the requirements of CMS, and ensure compliant, efficient operations.
[4036] Igniting the Truth | Top OASIS Myths That Burn Outcomes
- Speaker
- Selman-Holman, L & Lee, Annette
- Model
- 4036
$30.00
Improve 2026 Fiscal Margins through Improved Clinical Outcomes
[4006] Improve 2026 Fiscal Margins through Improved Clinical Outcomes
Provides a pathway to develop
Clinical programming that produces Improved Fiscal Margins.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
Home Health reforms continue in terms of programming and reimbursement changes as outlined in the 2026 Final Rule.
Providers seeking success will face new challenges when addressing HHCAHPS and VBP changes, with cuts in reimbursement occurring simultaneously.
The result is a Home Health landscape considerably different from what most of us have worked under during the PPS and early PDGM era.
When traditional operations and programming approaches fail to deliver desired outcomes under PDGM and in areas such as VBP and HHCAHPS,
many Providers find themselves behind the eight-ball in terms of episodic margins. But the Volume-2-Value (V2V) element of PDGM combines with
the Pay-for-Performance (P4P) identity of VBP to outline a clinical path to address Home Health Fiscal margins.
By addressing clinical programming for optimal Outcomes, HH agencies can develop Value-Era efficiencies that result in significant
improvements in Fiscal margins. This progressive presentation includes Case Studies that drill down on the pathway to develop
Clinical programming that produces Improved Fiscal Margins.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Kimberly McCormick, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Kimberly McCormick
Kimberly McCormick, RN/BSN, a highly accomplished clinical consultant in the Home Health industry,
is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health,
8 spent as Administrator of a Home Health Agency, has given her the experience and the knowledge to provide
unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of
Utilization Management and Operation Excellence in Home Health services. During her time as Administrator, she
achieved deficiency-free surveys by The Joint Commission, deficiency-free Department of Health & CMS surveys,
and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting
nationally on home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry.
[4006] Improve 2026 Fiscal Margins through Improved Clinical Outcomes
- Speaker
- McCormick, Kimberly
- Model
- 4006
$37.50
Interventions for Social Workers & Spiritual Care Providers
[4049] Beyond Resource Referral & Spiritual Presence | Interventions for Social Workers & Spiritual Care Providers
This program explores the vital roles of social workers and spiritual care providers in hospice, moving beyond traditional resource referral and spiritual presence to address the complex realities of social, psychosocial, and spiritual distress.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
This program explores the vital roles of social workers and spiritual care providers in hospice, moving beyond traditional resource referral and spiritual presence to address the complex realities of social, psychosocial, and spiritual distress. Through real-world case examples and interactive discussion, you will examine how these forms of distress are recognized, understood, and addressed within their own organizations, and how interdisciplinary collaboration shapes the hospice experience for patients and families. You will gain practical strategies, actionable ideas, and evidence-informed interventions that can be implemented across the interdisciplinary team to better identify and relieve social, psychosocial, and spiritual distress among patients, caregivers, and staff. This program is designed to inspire reflection, strengthen collaboration, and equip participants with tools to enhance compassionate, whole-person hospice care.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Social Workers
1.0 Contact Hr(s)
This program awards SW CE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Barb Provini, RN, BSN, Associate Clinical Director, ACHC
About the Presenter(s): Barb Provini
Barbara Provini, RN is Associate Clinical Director for Accreditation Commission for Health Care (ACHC), a nationally recognized non-profit organization that holds CMS deeming authority for home health, hospice, home infusion therapy and DMEPOS, plus hospitals, ambulatory surgery centers and clinical laboratories. Barb is program lead for Home Care, Palliative Care and Healthcare Staffing Services and manages the Clinical Review team for ACHC’s Community Care Programs. Barb’s health care experience over the past 35 years guides her in preparing and leading agencies to develop best practices and successful compliance strategies.
[4049] Beyond Resource Referral & Spiritual Presence | Interventions for Social Workers & Spiritual Care Providers
- Speaker
- Provini, Barb
- Model
- 4049
$30.00
Lead with Purpose | Transforming Home Care Through Intentional Leadership
[4051] Lead with Purpose | Transforming Home Care Through Intentional LeadershipLead with Purpose | Transforming Home Care Through Intentional Leadership
This is a session built for every level of a home care or hospice agency — from executives and clinical managers to field nurses, home health aides, and coding and office staff.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
“Lead With Purpose: Transforming Home Care Through Intentional Leadership” is a session built for every level of a home care or hospice agency — from executives and clinical managers to field nurses, home health aides, and coding and office staff.
The session opens by confronting a hard truth: leadership is not a title, it is a behavior, and it shows up — or fails to show up — in the most consequential moments of patient care. Through a powerful opening story about a home health aide who hesitated to escalate a patient concern because her questions had been dismissed the week before, attendees quickly see that leadership decisions ripple directly into clinical outcomes, quality scores, and regulatory risk. The session then introduces the CARE Framework — four pillars of intentional leadership (Clarity, Accountability, Resilience, and Empathy) — and walks through how each pillar is practiced differently at every role in the agency, from the bedside to the billing office. A dedicated segment connects leadership culture directly to CMS-measured performance, showing that OASIS accuracy, HHCAHPS scores, rehospitalization rates, and staff turnover are all downstream of how leaders behave day to day. The session closes with an honest conversation about burnout, six practical sustainability tools leaders can implement immediately, and five specific Monday morning commitments that every attendee — regardless of title — can take back to their team. The goal is not inspiration for its own sake, but a room full of people who leave with something real, something named, and someone in mind.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.03.2028
Continuing Education for Social Workers
1.0 Contact Hr(s)
This program awards SW CE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
J'non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, Senior VP of Coding and OASIS/Compliance, SimiTre
About the Presenter(s): J'non Griffin
J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department. J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication, The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department. J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication, The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[4051] Lead with Purpose | Transforming Home Care Through Intentional LeadershipLead with Purpose | Transforming Home Care Through Intentional Leadership
- Speaker
- Griffin, J'non
- Model
- 4051
$30.00
Leadership in the Age of AI | Not Yet? Not a Problem!
[4058] Leadership in the Age of AI | Not Yet? Not a Problem!
This presentation meets managers exactly where change succeeds or fails: in the middle, between strategy and the people who must live it.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
The future-ready leader's guide to leading people through AI and constant change. AI isn't waiting, and neither are your people. This guide for managers and leaders turns uncertainty into momentum — helping you lead change with a growth mindset, build teams that adapt faster than the technology, and make the human skills AI can't replace your team's sharpest advantage. The ground has already shifted. AI adoption has crossed the tipping point, yet most change efforts still stall — not because of the technology, but because of how people are led through it. This presentation meets managers exactly where change succeeds or fails: in the middle, between strategy and the people who must live it. The Power of Yet - Three letters that turn a dead end into a doorway. "We're not an AI-ready team" becomes "We're not there — yet." Rooted in growth-mindset research, "yet" reframes resistance as learning, lowers the cost of failure, builds psychological safety, and keeps teams moving through long transitions.
Reframe change with "Yet" — move your team from "we can't" to "not yet."
Lead AI adoption with confidence — give people permission, guardrails, and clarity to experiment instead of freeze.
Double down on human skills — grow the trust, judgment, and creativity AI can't replace.
Your team isn't resistant. They're just not there — yet.
HCSSA Topic(s) Addressed:
558.260[a][2]development and interpretation of agency policies
558.260[a][3] basic principles of management in a licensed health-related setting
558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Tammy Ross MHA BSN RN CCM, EVP Professional Services, Axxess
About the Presenter(s): Tammy Ross
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[4058] Leadership in the Age of AI | Not Yet? Not a Problem!
- Speaker
- Carr, Mike | Ross, Tammy
- Model
- 4058
$30.00
Leadership Resilience in Times of Change | Thriving Amid Uncertainty
[4005] Leadership Resilience in Times of Change | Thriving Amid Uncertainty Marcylle Combs presents an unforgettable keynote that focuses on equipping leaders with the mindset and strategies to remain resilient during organizational transitions. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 18, 2026 Program Description: Marcylle Combs presents an unforgettable keynote that focuses on equipping leaders with the mindset and strategies to remain resilient during organizational transitions. She highlights adaptability, emotional intelligence, and proactive decision-making as essential tools for guiding teams through disruption and fostering long-term success. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Marcylle Combs, BS, MS, RN, CHCE, MAC Legacy About the Presenter(s): Marcylle Combs Marcylle has over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company. She has faithfully served the home care industry in Texas and nationally throughout her years on multiple committees, associations and dedicated lobbying efforts. Currently, Marcylle serves on the board of directors for The National Association for Home Care & Hospice (NAHC), the Home Care and Hospice Financial Managers Association (HHFMA) and the Industry Advisory Board. Additionally, she serves on NAHC’s HHFMA Innovations Committee, Governance and Nominating Committee, HHFMA workgroup, and chairs the Women in Leadership Committee. Marcylle’s passion is for mentoring the next generation of leaders, and has had the honor to speak in China, Italy, Belize, Spain and across the US on multiple leadership subjects such as mentoring, recruitment and retention, communication and conflict management. As a wife, mother of 5 adult children and as a female in the workplace she aspires to grow and lead others until her last breath on this earth. She continues this quest through three new business ventures she has founded: MAC Legacy, MAC Legacy Investments and The Marcylle Combs Company. [4005] Leadership Resilience in Times of Change | Thriving Amid Uncertainty
- Speaker
- Combs, Marcylle
- Model
- 4005
$30.00
Leading Change with Confidence | Building Resilient, Accountable Teams in Times of Transformat
[4027] Leading Change with Confidence | Building Resilient, Accountable Teams in Times of Transformation Equips leaders with the mindset, tools, and strategies needed to lead people through uncertainty, resistance, and transformation. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 18, 2026 Program Description: This presentation equips leaders with the mindset, tools, and strategies needed to lead people through uncertainty, resistance, and transformation. Topics include why change initiatives fail, emotional intelligence, communication strategies, and building resilience and accountability. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): J'non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree About the Presenter(s): J'non Griffin J’non Griffin is a 36 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C and HCS-O, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. J’non currently continues her role at SimiTree as the Sr. Vice President of Coding/OASIS department. J’non is also on the board of Home Care Association of Florida. She has also been a frequent contributor to the Decision Health Publication, The Diagnosis Coding Pro, and the Home Health Line. She has published several manuals, and assisted with composition of several online modules for coding and OASIS instruction. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects. [4027] Leading Change with Confidence | Building Resilient, Accountable Teams in Times of Transformation
- Speaker
- Griffin, J'non
- Model
- 4027
$30.00
Managing Your IT Provider as a Compliance Partner
[4055] Bridging the Gap: Managing Your IT Provider as a Compliance Partner | Security, Continuity, & Smart Automation for Home Care Agencies
This program gives administrators a practical framework for governing the IT relationship.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
Your IT provider touches nearly every regulatory duty you carry as an administrator: client confidentiality, emergency preparedness, risk management, and agency policy. Yet most agencies manage that relationship informally, without the contract terms, documentation, or oversight a surveyor or OCR auditor would expect to see. This program gives administrators a practical framework for governing the IT relationship: what must be in your Business Associate Agreement and service-level agreement, how to direct and document your annual HIPAA security risk analysis, how IT continuity (backups, downtime procedures, communication systems) fits into your emergency preparedness plan, and how to develop the agency policies (acceptable use, mobile devices, incident response, and AI use) that keep field-based care compliant.
Drawing on decades of combined experience in IT management, software development, and healthcare operations, the presenters close with a look at where workflow automation and AI tools can safely reduce administrative burden in scheduling, intake, documentation, and billing — and the policy guardrails an administrator must put in place first. Within the handouts You will see an IT Vendor Oversight Scorecard, a HIPAA/BAA checklist, and a model AI Use Policy template for home care agencies.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Marjorie Costello, Chief Administrative Officer, DSSW/Lifespan; Adam Medders, VP of Operations, Black Lab Solutions & William Cochran, VP of Strategy, Black Lab Solutions
About the Presenter(s): Marjorie Costello
Marjorie Costello is an accomplished healthcare executive with more than 20 years of operational leadership experience at one of Texas's largest nonprofit Personal Assistance Services (PAS) organizations. Her expertise spans operations, human resources, information technology, government relations, legal affairs, marketing, training, and strategic development. She has served two terms on the TAHC&H Board of Directors, chaired the Community Care Committee, and is the incoming President of TAHC&H.
About the Presenter(s): Adam Medders
Adam Medders is an IT and cybersecurity professional with over two decades of experience across healthcare, managed services, application security, and technology leadership. He began his IT career in 2005 and has held roles ranging from frontline technical support, enterprise customer success, and executive IT leadership.
Adam currently holds dual roles as Vice President of IT at Disability Services of the Southwest and Vice President of Operations for Black Lab Solutions.
Adam is passionate about delivering friendly, helpful IT support and believes every end user should leave a support interaction feeling heard, respected, and helped. He hires and trains his teams with that same philosophy, emphasizing both technical excellence and a positive customer experience. Adam holds expert-level certifications in both IT and cybersecurity and brings a practical, operations-focused perspective to IT leadership, security, compliance, and vendor management.
About the Presenter(s): William Cochran
William Cochran is Vice President of Black Lab Solutions, an IT managed service provider, value-added reseller, and IT/AI consulting firm, and serves as VP of IT Strategy & Solutions at Disability Services of the Southwest, where he leads technology strategy for one of Texas's largest home and community-based service providers.
A software developer and AI enthusiast, William brings nearly three decades of IT operations and software development experience spanning healthcare, banking, oil & gas, and higher education. He specializes in compliant solution development at speed, building technology that meets the regulatory demands of highly regulated industries like home care while delivering strong, measurable return on investment.
Through Black Lab Solutions, William helps organizations modernize infrastructure, adopt AI responsibly, and turn technology investments into practical operational results. He is passionate about showing providers how emerging tools can reduce administrative burden without compromising compliance or quality of care.
[4055] Bridging the Gap: Managing Your IT Provider as a Compliance Partner | Security, Continuity,& Smart Automation for Home Care Agencies
- Speaker
- CostelloM, MeddersA, CochranW
- Model
- 4055
$30.00
Mastering Hospice Medical Review in a High-Risk Enforcement Era
[4015] Mastering Hospice Medical Review in a High-Risk Enforcement Era
Explores denial trends and strategies to strengthen documentation, interdisciplinary collaboration, and review readiness.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
Hospice medical reviews have intensified, with increased scrutiny around eligibility, documentation consistency,
and compliance with LCDs. This session explores denial trends and strategies to strengthen documentation, interdisciplinary collaboration, and review readiness.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[4015] Mastering Hospice Medical Review in a High-Risk Enforcement Era
- Speaker
- Lebanion, Brian W
- Model
- 4015
$37.50
Navigating VA Home Care Billing in a Time of Change | What Texas Providers Need to Know
[4024] Navigating VA Home Care Billing in a Time of Change | What Texas Providers Need to Know Combines policy context with operational insights and best practices providers can apply. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 19, 2026 Program Description: Veterans Affairs (VA) home care remains a critical but complex revenue stream for home care providers. As contracting structures evolve and reimbursement dynamics shift, providers are facing increased operational strain, payment delays, and uncertainty around future program requirements. This program provides Texas home care providers with a practical, provider-focused overview of how VA home care billing works today, where breakdowns most commonly occur, and how upcoming changes, particularly related to Optum and TriWest contracting, rate table updates, and the Elizabeth Dole Act may impact service delivery and financial performance. It also addresses how recently released 2026 Texas VA rate tables influence reimbursement expectations, authorized hours, and agency margins, and why understanding rate methodology is increasingly important for operational and financial planning. Drawing on Paradigm’s direct experience supporting agencies nationwide with VA billing and revenue cycle operations, this presentation combines policy context with operational insights and best practices providers can apply. Also available: a valuable take-away with the Paradigm’s VA Rate Tool, which helps agencies quickly interpret VA rate tables, compare rates by service and geography, and proactively assess the financial impact of rate changes. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][7]financial management §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Carmen Perry, VP Provider Engagement, Paradigm About the Presenter(s): Carmen Perry Carmen Perry is the Vice President of Provider Engagement at Paradigm, where she leads initiatives that strengthen provider performance, engagement, and growth through strategic coaching and enterprise partnerships. She sits on the Editorial Board for the CSA Journal, chairs the National Board of Directors for the National Aging in Place Council (NAIPC), and serves on the VA Advisory Committee for the Home Care Association of America (HCAOA). With extensive experience in leadership development and provider relations, Carmen is dedicated to advancing collaboration, innovation, and excellence across the aging services network. [4024] Navigating VA Home Care Billing in a Time of Change | What Texas Providers Need to Know
- Speaker
- Perry, Carmen
- Model
- 4024
$30.00
Operating Separate Entities in Texas HCSSA's | Structure, Implementation & Survey
[4034W] Operating Separate Entities in Texas HCSSA's | Structure, Implementation & Survey
Provides a detailed, Texas-specific roadmap for implementing and defending separate entities, including financial structuring, HR allocation, EMR configuration,
marketing differentiation, and quality reporting.
Presentation Info:
TAHC&H Event | Monthly Member Webinars | Online On-Demand Access
Presentation Date: March 10, 2026
Program Description:
A licensed & Medicare-certified home health or hospice agency may operate separate entities under one Texas Home and Community Support Services Agency (HCSSA) license.
However, merely declaring separate divisions is insufficient. Agencies must demonstrate operational, financial, clinical, and administrative separation during HHSC and CMS survey activities.
This program provides a detailed, Texas-specific roadmap for implementing and defending separate entities, including financial structuring, HR allocation, EMR configuration,
marketing differentiation, and quality reporting. You will learn how surveyors evaluate compliance and how to avoid common structural failures—particularly in light of All-Payer OASIS requirements.
After completion of this session, you will be able to:
Define separate entities under Texas HCSSA licensure and distinguish them from branches, alternate delivery sites, and separate legal entities.
Identify the operational components required to demonstrate true separation, including financial accounting, HR allocation, clinical documentation, EMR configuration, marketing, and quality reporting.
Describe the specific documentation surveyors review to determine compliance, including governing body minutes, payroll allocation records, client census reports, and division-specific policies.
Explain how staff interviews, record reviews, and observational findings are used by HHSC and CMS to validate or invalidate separate entity status.
Develop an implementation plan for establishing or strengthening separate entities in preparation for All-Payer OASIS enforcement and regulatory review.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 03.10.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Rosalind J. Nelson-Gamblin, Consultant, RJNG Health Care Consulting, LLC
About the Presenter(s): Rosalind J. Nelson-Gamblin
Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at
Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care,
supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about
assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents,
and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver
continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as
mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of
accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered,
including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent
living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization.
She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats.
[4034W] Operating Separate Entities in Texas HCSSA's | Structure, Implementation & Survey
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 4034W
$45.00
Quality Isn’t a Checkbox, It’s a Strategy | Using QAPI to Improve Outcomes
[4037] Quality Isn’t a Checkbox, It’s a Strategy | Using QAPI to Improve Outcomes
This program demonstrates how to transform your Quality Assessment and Performance Improvement (QAPI) program from a compliance obligation into a strategic tool that directly influences Star Ratings and Home Health Value-Based Purchasing (HHVBP) outcomes.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
In today’s evolving home health landscape, quality is no longer just a regulatory requirement – it is a key driver of patient outcomes, agency performance, and reimbursement. This program demonstrates how to transform your Quality Assessment and Performance Improvement (QAPI) program from a compliance obligation into a strategic tool that directly influences Star Ratings and Home Health Value-Based Purchasing (HHVBP) outcomes.
You will learn how to use data sources – including iQIES reports, outcome measures, and patient experience data – to identify performance gaps, prioritize improvement efforts, and implement targeted Performance Improvement Projects (PIPs). It also highlights the alignment between QAPI initiatives, showing how focused efforts can produce measurable improvements. Practical examples and strategies are shared to help agencies enhance documentation accuracy, improve clinical practices, and drive better outcomes and financial performance.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.02.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy
Lisa McClammy has more than 27 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[4037] Quality Isn’t a Checkbox, It’s a Strategy | Using QAPI to Improve Outcomes
- Speaker
- McClammy, Lisa
- Model
- 4037
$30.00
Rewiring Rehab for VBP Success
[4039] Rewiring Rehab for VBP Success
This progressive presentation outlines qualified and best practice Rehab approaches for VBP-level care with Case Study demos.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
The latest Home Health VBP regulations require elevated Rehab outcomes for success. HH Providers who haven't rewired their therapy programming will struggle to achieve these outcomes under the PDGM model. This progressive presentation outlines qualified and best practice Rehab approaches for VBP-level care with Case Study demos.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Arnie Cisneros, PT, Home Health Strategic Management
About the Presenter(s): Arnie Cisneros
Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare operations to address ongoing CMS reforms.
[4039] Rewiring Rehab for VBP Success
- Speaker
- Cisneros, Arnie
- Model
- 4039
$30.00
SSVI | The Impact of the Data
[4042] SSVI | The Impact of the Data
Constant changes to hospice are occurring and you do not want to be left in the dark!
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd , 2026
Program Description:
CMS has released the Service & Spending Variation Index (SSVI) data with the Hospice Proposed Rule for 2027 and this data can be very misleading and very impactful to hospices. This program provides specific elements that are used in the data. It outlines the two parts of the overall score - Non-Hospice Spending & Utilization. It will analyze each component and discuss best practices for avoiding points in the calculation. Constant changes to hospice are occurring and you do not want to be left in the dark!
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.02.2028
Continuing Education for Social Workers
1.0 Contact Hr(s)
This program awards SW CE until 09.02.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as Chair of the The Alliance/HHFMA Advisory Board and Work Group and is serving on the board of the Home Care Association of Florida and the Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E1 and Home Health Billing Answers, 2025.
[4042] SSVI | The Impact of the Data
- Speaker
- Gaboury, Melinda
- Model
- 4042
$30.00
Taking a Closer Look at the 2026 Federal OIG Scope
[4020] Taking a Closer Look at the 2026 Federal OIG Scope
Learn about the scope of the OIG’s authority,
what it does, and how your agency can access many free resources.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
“The O-I-G”—Another scary 3-letter agency! But do you know what the OIG really does and what resources
it makes available to healthcare providers? In this program you learn about the scope of the OIG’s authority,
what it does, and how your agency can access many free resources. Learn about The Office of Inspector General’s
(OIG) new project focused on home health agency outliers and much more!
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC
About the Presenter(s): Heidi Kocher
Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues,
representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim
chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a
clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding
to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity
Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement
of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at
Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
[4020] Taking a Closer Look at the 2026 Federal OIG Scope
- Speaker
- Kocher, Heidi
- Model
- 4020
$37.50
The "H" Word | Preparing Team Members to Provide Supportive Hospice Consultations
[4018] The "H" Word | Preparing Team Members to Provide Supportive Hospice Consultations
Guidance for hospice team members on presenting hospice philosophy, answering questions, and supporting patients and families.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 19 , 2026
Program Description:
This program provides guidance for hospice team members on presenting hospice philosophy, answering questions, and supporting patients and families.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.19.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[4018] The "H" Word | Preparing Team Members to Provide Supportive Hospice Consultations
- Speaker
- Gaboury, Melinda
- Model
- 4018
$30.00
The Augmented Team | How AI Is Transforming Care
[4057] The Augmented Team | How AI Is Transforming Care
This program explores how AI-enabled workflows can strengthen care delivery across the patient journey, from intake and triage to documentation, compliance, and follow-up.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
Healthcare is at a turning point, where AI can either deepen fragmentation or help return the human to the bedside. This program explores how AI-enabled workflows can strengthen care delivery across the patient journey, from intake and triage to documentation, compliance, and follow-up. It will examine how human-centered AI can reduce cognitive load, preserve clinical voice, support clearer decision-making, surface risk earlier, and improve both patient and caregiver experience. Rather than replacing the care team, AI has the potential to function as an active partner, augmenting human judgment, improving quality and consistency, and helping shape a more connected future of care.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Bud Langham, Enzo Health
About the Presenter(s): Bud Langham
Bud is a physical therapist by training who began his career in acute care before making his way to home health as a field clinician. Bud’s foundation in this industry is clinical, not administrative. He has seen care from the bedside, and that perspective has shaped everything he’s done since.
Over the course of his career, Bud has served as Executive Vice President for a publicly traded home health and hospice organization, leading teams focused on clinical excellence, strategy, and innovation. He’s had the privilege of working alongside some of the best people in this industry, and doesn’t take that lightly. Bud has served on boards, contributed to multiple CMS Technical Expert Panels, and remains actively engaged in shaping the future of home-based care through his work as a Health Evolution Fellow and member of the Coalition for Health AI (CHAI). He also serves as a senior advisor to several companies working to change this industry for the better, including CareBestie and Enzo Health.
[4057] The Augmented Team | How AI Is Transforming Care
- Speaker
- Langham, Bud
- Model
- 4057
$30.00
