New Products
OIG Fraud and Abuse Investigations of Hospice Providers
[3471] OIG Fraud and Abuse Investigations of Hospice Providers
How-to for hospice compliance teams...
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Understanding is the first step to ensuring that your hospice agency is operating within the
guidelines set out by CMS and moving away from the OIG spotlight. In this program you will learn about the relationship between the OIG and CMS and other federal agencies,
communication practices of the OIG, where to find the most current information regarding the OIG Hospice workplan and how to lead their teams to strengthen their compliance programs.
TAHC&H Faculty/Presenter(s): Katie Wehri | Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice
About the Presenter(s):
Katie Wehri has 25+ years in the hospice, home health, private duty and palliative care industries
holding various executive level positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards interpretation and compliance,
quality assessment and performance improvement programming and compliance programs. She has worked for hospices and home health agencies in a variety of settings including multiple
locations in multiple states, hospice inpatient unit, pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice
and home health organizations. Katie is educated in health care administration with a bachelor’s degree from Bowling Green State University in Ohio.
She is currently the Director, Home Care & Hospice Regulatory Affairs for NAHC.
[3471] OIG Fraud and Abuse Investigations of Hospice Providers
- Speaker
- Wehri, Katie
- Model
- 3471
$37.50
HOSPICE Election Statement & Addendum + Hospice Quality Reporting Program Updates
[3470] Changes Ahead: HOSPICE Election Statement and Addendum Plus Hospice Quality Reporting Program Updates
Get a better handle on the new hospice requirements.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: This program covers hot topics including the recently modified Hospice Election Statement/Addendum Requirements,
key developments in the Hospice Quality Reporting Program (HQRP) and new developments with the Hospice PEPPER. After viewing you will walk away with a better handle on the new requirements, including
understanding the common misperceptions and gaps in application, as well as tips and strategies to implement for compliance and plan for success.
TAHC&H Faculty/Presenter(s): Katie Wehri | Director, Home Care & Hospice Regulatory Affairs
National Association for Home Care & Hospice
About the Presenter(s):
Katie Wehri has 25+ years in the hospice, home health, private duty and palliative care industries
holding various executive level positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards interpretation and compliance,
quality assessment and performance improvement programming and compliance programs. She has worked for hospices and home health agencies in a variety of settings including multiple
locations in multiple states, hospice inpatient unit, pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice
and home health organizations. Katie is educated in health care administration with a bachelor’s degree from Bowling Green State University in Ohio.
She is currently the Director, Home Care & Hospice Regulatory Affairs for NAHC.
[3470] Changes Ahead: HOSPICE Election Statement and Addendum Plus Hospice Quality Reporting Program Updates
- Speaker
- Wehri, Katie
- Model
- 3470
$45.00
Leading Remotely: What Performance Looks Like When No One is Watching
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
Examines the critical components required to keep a remote team accountable, engaged, and productive.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Leadership is the one of the most challenging concepts to understand and master. Leading remote teams requires a
unique strategic approach. This program examines the critical components required to keep a remote team accountable, engaged, and productive. You will take away realistic strategies
that can be applied to remote teams in any setting.
TAHC&H Faculty/Presenter(s): Simone Turner, RN, MPA, BSN, NEA-BC
About the Presenter(s):
Simone Turner is a seasoned Nurse leader with over 25 years of experience. Her passion is leading and
inspiring young talent. She has practiced in Acute Care, Medicaid Managed Care Organizations, Home Health and Primary Care. She has a master's degree in Public Administration
with specialties in Healthcare Finance and Health Services Management. She holds a Nurse Executive Advanced (NEA-BC) certification by the American Nurses Credentialing Center.
She has practiced in New York, New Jersey, Georgia, and now finds her home in Texas. She is currently a board member of the Dallas Area Gerontological Society.
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
- Speaker
- Turner, Simone
- Model
- 3467
$45.00
Mergers & Acquisitions | Legal
[3469] Mergers & Acquisitions
Helps buyers and sellers prepare for the rebound in
transaction activity.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: M&A activity in the home health, hospice, and private duty space has increased in the past few years.
COVID-19 has resulted in a slight slowdown, but it is expected to be temporary. This program provides information to help buyers and sellers prepare for the rebound in
transaction activity and includes:
an overview of the transaction process
discussion of issues and considerations unique to acquisitions of post-acute care providers,
including unique diligence review and change of ownership processes
tips for buyers and sellers preparing for a transaction
Program Learning Objective(s): Participants will actively engage in the learning activity and will be able to identify unique
post acute provider merger and acquisition issues and discuss tips for buyers and sellers to consider.
TAHC&H Faculty/Presenter(s): Allison Shelton, Esq, Health Care Group, Brown & Fortunato | Tom Knapp, Esq, Health Care Group, Brown & Fortunato
About the Presenter(s):
Allison Shelton is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C.
Ms. Shelton advises home health agencies and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA.
Tom Knapp is a member of Brown & Fortunato’s Corporate Group, where he is a shareholder. Tom serves as the lead advisor to buyers and sellers in numerous
health law transactions involving the sales and acquisitions of home health agencies, hospices, durable medical equipment companies, pharmacies, medical groups, and other healthcare related entities.
In that capacity, he assists clients ranging from individuals to private equity groups in all aspects of these transactions
[3469] Mergers & Acquisitions
- Speaker
- Shelton, Allison & Knapp, Tom
- Model
- 3469
$37.50
Labor Trends: The Future of Recruitment and Retention
[3468] Labor Trends: The Future of Recruitment and Retention
A look at the latest caregiver recruitment and retention trends...
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The economy changed nearly overnight with unemployment shifting from an all time low to a
Great Depression high. During a time when most people were told to stay home, the need for home care based services is expected to surge. Maggie Keen, VP of
myCNAjobs presents a look at the latest caregiver recruitment and retention trends. She explores what rules have changed, what's stayed the same, and how to attract and
retain the best workers to build a truly differentiated experience to grow your agency.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify changes in recruitment
and retention trends and discuss methods on how to attract and retain workers.
TAHC&H Faculty/Presenter(s): Maggie Keen, VP, myCNAjobs
About the Presenter(s):
Maggie Keen is a national caregiver recruitment speaker and Vice President at myCNAjobs.
After spending the last 6 years consulting with top senior care companies across the country, Maggie has unique insight into what innovators are doing to tackle their
toughest recruiting challenges. She's on a mission to arm healthcare recruiters with more insight about Caregiver motivations to fuel the hiring and retention of a
workforce plagued with high turnover.
[3468] Labor Trends: The Future of Recruitment and Retention
- Speaker
- Keen, Maggie
- Model
- 3468
$37.50
Budgeting and Cash Flow under PDGM
[3465] Budgeting and Cash Flow under PDGM
Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment. It is important for an agency to operate effectively in all areas of the revenue cycle to reduce the cycle time for claims
and avoid cash flow issues. This program covers all the critical roles in the revenue cycle process, and discusses how to avoid cash flow issues as well as
identify Key Performance Indicators that impact financial performance and how to develop a realistic PDGM budget.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate intent to change
their practice by developing a realistic and dynamic 2021 PDGM budget and Identify key performance indicators (KPIs) that impact financial performance in PDGM.
TAHC&H Faculty/Presenter(s): Michael Simione, Manager, Simione Healthcare Consultants | Kim Chapman, Senior Manager, Finance & Revenue Cycle, Simione Healthcare Consultants, LLC
About the Presenter(s):
Michael Simione is a Manager with Simione Healthcare Consultants and has been an employee
since 2011. Michael has wide-ranging experience in PDGM, finance, budgeting, strategic planning, cost reporting, data analytics and benchmarking.
Kim Chapman joined the Simione team in 2020 to support the financial goals of home care
and hospice clients with her strong background in claims and billing management in provider organizations, and experience as a consultant and interim manager for
revenue cycle management. She previously served more than 15 years in home and community-based care organizations across billing, EMR/technology analysis, claims
analytics and quality/process improvement disciplines. Between 2005-2020, she served as director of revenue cycle management at Gulfside Healthcare Services, and
held progressive roles in billing coordination, RCM, and patient accounts at Chapters Health System, both in Florida. She also has experience as a revenue cycle
systems analyst with Bon Secours in Virginia. Kim is a graduate of Saint Leo University, St. Leo, Florida, with a B.S. in healthcare management.
[3465] Budgeting and Cash Flow under PDGM
- Speaker
- Simione, Mike & Chapman, K
- Model
- 3465
$37.50
2021 & Beyond - RAP Phase Out
[3464] 2021 & Beyond - RAP Phase Out
Ready for 5-day, no-pay RAPs in 2021?
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: There are significant changes that are going to occur in 2021 and 2022 with the Phasing out of the RAP and
the introduction of the Notice of Admission. RAPs will have NO associated reimbursement in 2021, but will carry a monetary penalty if not filed timely. The Notice of Admission
completely eliminates that RAP and carries a penalty that could erase all payments for the entire time you have cared for the patient! Preparation is KEY!
Program Learning Objective(s): Participants will actively engage in the activity and will indicate an intent to change their practice
by identifying the 2021 RAP requirements, including timeliness parameters, the 2022 Notice of Admission and the impact of PreClaim Review of the Review Choice Demonstration.
TAHC&H Faculty/Presenter(s): Melinda Gaboury | COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews
and due diligence. UPIC, RA, ADR &TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on
the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the
Home Health OASIS Guide toOASIS-D1.
[3464] 2021 & Beyond - RAP Phase Out
- Speaker
- Gaboury, Melinda
- Model
- 3464
$45.00
Caring for the Professional Caregiver During Crisis
[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Professional caregiving is already a challenging task. Healthcare has been facing
particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our
emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances.
This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing
in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT
About the Presenter(s):
Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in
trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote
speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s
Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes
books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals.
[3429] Caring for the Professional Caregiver During Crisis
- Speaker
- Cheatham, Rev. Dr. Carla
- Model
- 3429
$30.00
Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
[3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
Highlights how home health agencies can better leverage their in-demand wound care specialist(s)
with telehealth technology.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: This presentation highlights how home health agencies can better leverage their in-demand wound care specialist(s)
with telehealth technology. Productivity is maximized as one wound care specialist can provide guidance virtually to all caregivers in the field. This is especially important in
rural areas where nurses and specialists can spend a lot of time driving instead of being able to see and treat patients. Moreover, connecting a home health nurse with a wound
certified nurse is beneficial in bridging the gap between training, clinician and patient education, and wound assessment. You will learn how agencies can enable a
better, safer, and more profitable way to evaluate and support proper wound healing.
TAHC&H Faculty/Presenter(s): AnnaMaria Turano, VP Marketing, Synzi
About the Presenter(s):
AnnaMaria Turano is the Vice President of Marketing for Synzi. Prior to her client-side role, AnnaMaria co-founded MCAworks,
a strategic marketing consulting firm. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and a
featured contributing author to Shopper Marketing (Kogan: 2010; 2012). AnnaMaria has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa.
[3449] Revolutionizing the Healing Process: The New Way to Care for Your Wound Care Patients
- Speaker
- Turano, AnnaMaria
- Model
- 3449
$45.00
My Employee/Client is COVID-19 Positive - What Do I Do Now?
[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
Includes the most current knowledge of HHSC guidance...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Are you often asking yourself what your next steps should be when one of your employees or
clients tests COVID 19 positive? Look no further! With noted speakers, Kay Hollers and TAHCH Regulatory manager, Jennifer Elder, you will walk away from this
presentation with the most current knowledge of HHSC guidance. They will provide you with resources that are the latest recommendations as you will find yourself in
a moderated discussion on what steps agencies should be taking including policy, documentation and clinical aspects.
TAHC&H Faculty/Presenter(s): Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager | Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager.
Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and
hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing,
Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning.
About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985.
Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a
post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced
in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with
audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
- Speaker
- Elder, Jennifer | Hollers, Kay
- Model
- 3448
$45.00
Infection Control: Setting Up Your Team for Success
[3446] Infection Control: Setting Up Your Team for Success
Includes an overview of requirements when selecting team members and their roles in day to day functioning...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: COVID-19 has brought new and increased attention to the area of infection control. This presentation includes an
overview of requirements when selecting team members and their roles in day to day functioning within the agency. Additional considerations include: supporting the team with an
adequate library of resources, collecting accurate data, and keeping up with ever-changing rules from the CDC and WHO.
TAHC&H Faculty/Presenter(s): Arlene Maxim, RN, Clinical Consultant, Axxess
About the Presenter(s):
Arlene Maxim is a sought-after speaker in all areas of patient care quality, analysis, and administrative functions in the post-acute
healthcare world. She is a Board Member and Vice Chair for the Association for Homecare/Hospice Coding and Compliance out of Gaithersburg, Md. With more than 40 years of nursing experience, Arlene
previously co-founded regional multimillion-dollar Medicare certified home health care companies, hospital-based home care and hospice companies, and transitional care programs. Early in her
nursing career she combined her clinical knowledge with her home care/hospice interests and began working as a consultant in the home care and hospice field in 1986. The current focus of
public speaking, training and consulting include, but is not limited to, newly released Conditions of Participation, Face-to-Face strategies, Pre-Claim Review, Home Health Grouping Model,
OASIS 2; Star Ratings in homecare and hospice; functional improvement in patients in the home, the reduction in hospitalization and other significant changes we should expect in the near
future. Arlene currently leads innovative change across the health care continuum. Arlene’s energy, dedication, and passion continue to positively change the post-acute world of health care.
[3446] Infection Control: Setting Up Your Team for Success
- Speaker
- Maxim, Arlene
- Model
- 3446
$37.50
The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
[3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
Reviews the components of what will help PAS agencies be successful with new era of compliance.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: COVID-19 has brought about monumental changes for home care agencies and Personal Assistance Services agencies.
The latest guidance has taken HCSSAs by surprise with noted screening processes and changes in protocols and policies surfacing the importance of PAS agencies compliance with
QAPI program requirements. In this presentation Kay Hollers reviews the components of what will help agencies be successful as we enter into the NEW ERA of compliance in the PAS world.
TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her
return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of
Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay
taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She
currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
- Speaker
- Hollers, Kay
- Model
- 3445
$37.50
Clearing the Path to Pediatric Reimbursement
[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
1
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later
hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you
will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and
telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting
About the Presenter(s):
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies,
Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based
policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her
firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3444] Clearing the Path to Pediatric Reimbursement
- Speaker
- Sepulveda, Beverly
- Model
- 3444
$37.50
Taking the Plunge: How to Dive into a Successful VBP with MCOs
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
Invaluable advice on opportunities that are available to agencies with health plans.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][7]financial management
Program Description: Have you ever thought about partnering with MCOs but then dismissed it thinking it’s not a win-win situation?
This presentation will challenge you to shift your mindset away from a “payor” perspective of HMOs and focus on developing a positive relationship with them as “health plans”.
Jerre van den Bent, Administrator, Therapy 2000 and Courtney Mullaney MS, CCC-SLP, Director, Health Plan Relations/Green Apple Administrator, share experiences and offer
invaluable advice on opportunities that are available to agencies with health plans. Not only will you learn what Value Based Purchasing (VBP) is and what the MCOs
expectations by state are, but this session will also bring to life the reality that an agency experienced while they developed successful relationships with these health
plans and debunked the myths of working with MCOs.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their
practice by stating what VBP is and identifying what steps agency should take to building a successful MCO relationship.
TAHC&H Faculty/Presenter(s): Jerre van den Bent, PT, Administrator, Therapy 2000 | Courtney Mullaney, MS SL-CCP, Director, Green Apple Health Plans Administrator
About the Presenter(s):
Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993, and has worked in
pediatric home care since then. In May of 2000, Jerre launched THERAPY 2000 out of the basement of his home. THERAPY 2000 quickly became a leader in the in-home pediatric therapy industry. The company acquired
Green Apple Therapy in 2017. The two companies currently provide services to more than 3000 families with a workforce of almost 400 physical, occupational and speech therapists. Jerre is a passionate volunteer
for the Texas Physical Therapy Association and the Texas Association for Home Care and Hospice. He has held numerous leadership roles in both organizations. His ability to raise funds for various Political Action
Committees has earned him the nickname “The Dutch Arm Twister”. Jerre regularly travels to the Capitol in Austin to meet with Texas legislators, advocating on behalf of the profession of physical therapy and the home care industry.
About the Presenter(s):
Courtney Mullaney is a speech-language pathologist who has been practicing for 20 years, the last 15 in the home health setting.
For the past 2 years her title has been Director of Health Plan Relations at Therapy 2000. During this time she has worked closely with health plans across the state to build relationships and develop
value-based agreements. Most recently, she has served as the Therapy Sub-Committee chair for the Pediatric Committee of TAHCH.
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
- Speaker
- van den Bent, J | Mullaney, C
- Model
- 3447
$45.00
The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
Covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Do you know how compliant you are with the components of the CARES Act? Amy Knight has been on top of
this topic since Day 1 and has kept Texas agencies educated and updated. In this presentation, Amy covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
She will direct you on where you go from here. She will challenge you on preparing for the future and asks you “What are you doing to adapt to this compliance?”
Program Learning Objective(s): Participants will actively engage in the discussion and identify where their agency stands on the
financial side of recovery and verbalize at least one item on how the agency is adapting to change.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s):
Amy L. Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost
exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers
including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
- Speaker
- Knight, Amy
- Model
- 3443
$45.00
Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
[3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
A brief overview of these regulatory requirements and demonstration of exceptional
customer service behaviors that hospice staff can use in daily practice.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: With the implementation of Hospice Quality Reporting Measures and the CAHPS Hospice Survey,
hospice staff and managers must understand the impact of their daily interactions with patients/families and how they may directly influence public
reporting measures (and future star ratings). This presentation provides a brief overview of these regulatory requirements and engages the participants
in exploring each of the questions and the direct impact that staff interaction may have on HIS and CAHPS Hospice Survey responses. This presentation utilizes
case scenarios and group discussion to demonstrate exceptional customer service behaviors that hospice staff can use in daily practice to improve in these measures.
TAHC&H Faculty/Presenter(s): Kimberly Skakhan, RN, MSN, Director of Compliance, Regulatory and Quality,
Simione Healthcare LLC | Melynda Lee, Director of Growth Solutions, Simione Healthcare Consultants, LLC
About the Presenter(s):
Kimberly Skakhan is Director of Compliance, Regulatory & Quality at Simione Healthcare
Consultants with more than 30 years of clinical, management and consulting experience in home health and hospice. Kim is nationally recognized and highly respected by
state, federal and industry leaders. She has acted as a liaison to state and federal regulatory agencies and legislators to facilitate collaboration regarding issues
affecting the home care and hospice industry. Kim currently serves as a member of the Regulatory Committee of the National Hospice & Palliative Care Organization (NHPCO)
and the Education Committee for the National Association for Home Care and Hospice. She is also a member of the Connecticut Association for Healthcare at Home Kim is a
certified consultant by the Accreditation Commission for Health Care(ACHC) for home health, hospice and private duty care. An AHCC-accredited home care coding specialist
and certified OASIS reviewer(COS-C), Kim earned her B.S. degree in nursing from Southern Connecticut State University, and her M.S. degree in nursing administration from
the University of Connecticut (UCONN), where she has also served as adjunct faculty for the School of Nursing.
About the Presenter(s):
Melynda Lee, a member of the Simione team since 2016, is an expert in home care and hospice sales,
marketing and referral management, communications, public relations, administration and strategic planning. Melynda previously served as a home health and
hospice leader in Florida and Georgia for 8 years, and is a former board member and education committee member for the Georgia Hospice and Palliative Organization.
She is a co-founder of the Greater Atlanta Hospice-Veteran Partnership. She is an expert trainer of home care and hospice professionals, and speaker at state and
national association conferences. The recipient of a Digital Marketing Certificate from Cornell University, Melynda excels n assessment of marketing and
communications programs, brand and marketing communications, and client assistance to measure and improve competitive strategies for growth. She is also a
True Colors®Certified Facilitator, helping individuals and teams identify their leadershipstyles to maximize performance, and holds a certificate in
Instructional Design. Melynda earned a BFA in advertising design from University of North Florida, and an MBA from Webster University. She completed the
Management Development Program at Northwestern University, Kellogg School of Management, and the Executive Development Program of the American College of
Healthcare Executives.
[3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
- Speaker
- Skakhan, Kimberly | Lee, Melynda
- Model
- 3441
$45.00
Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Are you getting the most out of your patient satisfaction scores?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: HH-CAHPS surveys have been on hold for months due to the COVID 19 chaos.
Do you understand what that may mean to your agency and the impact it may have? The CAHPS survey requirement has been in place for some time,
and publicly reported since 2012. Ensure that data is meaningful and useful, and that you are getting the most out of your patient satisfaction
scores and how you are in control of your customer satisfaction and outcomes.
TAHC&H Faculty/Presenter(s): Colleen Bryan, Senior Consultant and Lead Educator, JCC Consulting
About the Presenter(s):
Colleen Bryan has worked in the home care industry since 1996, holding various positions in
both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and
lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and
challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s
operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and
promoting excellent patient care.
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
- Speaker
- Woods, Colleen
- Model
- 3437
$45.00
Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction
[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
How to utilize certain tools to enhance communication and improve these integral relationships.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: In the fast paced world of home health care, it can be hard to make connections with
people, especially during a worldwide pandemic, such as COVID-19; unless time is set aside to connect for this purpose. Monotonous regime,
lackluster communication skills and unsustainable satisfaction can all lead to employee burnout, unhappy patients and loss of referral sources.
Once you make the decision to utilize tools such as social media, video conferencing technology and other tips you will learn in this session,
you will begin enhancing your communication skills and improving these integral relationships.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for
identifying 10 steps to implementing communication tips that will improve working relationships, explaining how communication needs to be tailored to each of
the current generations in the workplace and describing how improved communication will have a lasting effect on their organization.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s):
Marcylle CombsAfter over 30 years in home health care and hospice, holding many positions
including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new
opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and
MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice
community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice
Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s
25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring,
leadership and communication.
[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
- Speaker
- Combs, Marcylle
- Model
- 3442
$45.00
Critical Home Health PDGM Claims Processing Update
[3440] Critical Home Health PDGM Claims Processing Update
What does 2020 hold for your reimbursement?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The Home Health Proposed Rule 2021 was released June 30, 2020 and while there are not significant
changes to the PDGM model there are some details that need to be reviewed! RAPs will have no payments and will have a payment PENALTY if not filed timely.
There are some changes to the wage indices in multiple states with swings in the applicable rates of no greater than 5%. Medical Review began again on
August 3, 2020, across the nation. What does 2020 hold for your reimbursement?
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate
best practices for their claims processing under PDGM model in relation to the RAP changes that will impact agency revenue, wage indices and medical reviews.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3440] Critical Home Health PDGM Claims Processing Update
- Speaker
- Gaboury, Melinda
- Model
- 3440
$45.00
Steering Clear with Cyber Security During a Public Health Emergency (PHE)
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
Learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With COVID-19 on our plate as a priority, have you kept cyber security in mind as well?
Our new reality is that security risks are on the rise with data breaches, in the last nine years, affecting over 2,500 healthcare data breaches and more
than 500 records. Data breaches and resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019.
View Ricky Smith in this presentation to learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for
identifying key elements for protecting their agencies against data breaches.
TAHC&H Faculty/Presenter(s): Ricky Smith, President, Innovative Business Technologies
About the Presenter(s):
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity,
and risk analysis.
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
- Speaker
- Smith, Ricky
- Model
- 3439
$45.00
