New Products
Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
[3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
A brief overview of these regulatory requirements and demonstration of exceptional
customer service behaviors that hospice staff can use in daily practice.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: With the implementation of Hospice Quality Reporting Measures and the CAHPS Hospice Survey,
hospice staff and managers must understand the impact of their daily interactions with patients/families and how they may directly influence public
reporting measures (and future star ratings). This presentation provides a brief overview of these regulatory requirements and engages the participants
in exploring each of the questions and the direct impact that staff interaction may have on HIS and CAHPS Hospice Survey responses. This presentation utilizes
case scenarios and group discussion to demonstrate exceptional customer service behaviors that hospice staff can use in daily practice to improve in these measures.
TAHC&H Faculty/Presenter(s): Kimberly Skakhan, RN, MSN, Director of Compliance, Regulatory and Quality,
Simione Healthcare LLC | Melynda Lee, Director of Growth Solutions, Simione Healthcare Consultants, LLC
About the Presenter(s):
Kimberly Skakhan is Director of Compliance, Regulatory & Quality at Simione Healthcare
Consultants with more than 30 years of clinical, management and consulting experience in home health and hospice. Kim is nationally recognized and highly respected by
state, federal and industry leaders. She has acted as a liaison to state and federal regulatory agencies and legislators to facilitate collaboration regarding issues
affecting the home care and hospice industry. Kim currently serves as a member of the Regulatory Committee of the National Hospice & Palliative Care Organization (NHPCO)
and the Education Committee for the National Association for Home Care and Hospice. She is also a member of the Connecticut Association for Healthcare at Home Kim is a
certified consultant by the Accreditation Commission for Health Care(ACHC) for home health, hospice and private duty care. An AHCC-accredited home care coding specialist
and certified OASIS reviewer(COS-C), Kim earned her B.S. degree in nursing from Southern Connecticut State University, and her M.S. degree in nursing administration from
the University of Connecticut (UCONN), where she has also served as adjunct faculty for the School of Nursing.
About the Presenter(s):
Melynda Lee, a member of the Simione team since 2016, is an expert in home care and hospice sales,
marketing and referral management, communications, public relations, administration and strategic planning. Melynda previously served as a home health and
hospice leader in Florida and Georgia for 8 years, and is a former board member and education committee member for the Georgia Hospice and Palliative Organization.
She is a co-founder of the Greater Atlanta Hospice-Veteran Partnership. She is an expert trainer of home care and hospice professionals, and speaker at state and
national association conferences. The recipient of a Digital Marketing Certificate from Cornell University, Melynda excels n assessment of marketing and
communications programs, brand and marketing communications, and client assistance to measure and improve competitive strategies for growth. She is also a
True Colors®Certified Facilitator, helping individuals and teams identify their leadershipstyles to maximize performance, and holds a certificate in
Instructional Design. Melynda earned a BFA in advertising design from University of North Florida, and an MBA from Webster University. She completed the
Management Development Program at Northwestern University, Kellogg School of Management, and the Executive Development Program of the American College of
Healthcare Executives.
[3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
- Speaker
- Skakhan, Kimberly | Lee, Melynda
- Model
- 3441
$45.00
Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assess
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
These items are part of every medical review and there is a new focus on them during Medicare surveys.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Regulatory Compliance is of grave concern always, but especially during times of
heightened scrutiny by medical reviewers. CMS’ has stated concerns about the sources of clinical information for hospice certifications of terminal
illness (CTI) and other recent reminders from CMS emphasizes the importance of compliance with CTI and Medicare election statement requirements. These
items will be part of every medical review and there is a new focus on them during Medicare surveys. The comprehensive assessment of the patient is
the ground work for the care to be provided and requires additional attention by most agencies. This program delves deep into the requirements for
the CTI, Medicare election statement and comprehensive assessment and their impact on operations. It also covers other regulatory and billing necessities
such as the plan of care, Notice of Election (NOE), and current medical review topics.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in the comprehensive assessment of the terminal patient to contribute to optimal patient outcomes.
TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc.
About the Presenter:
Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive
speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and
Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training,
billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of
Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care
Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
- Speaker
- Gaboury, Melinda
- Model
- 3283
$45.00
How to Get Something Out of Your Financial Statements - Other Than A Headache
[2470] How To Get Something Out of Your Financial Statements (other than a headache)
Summary: Dexter explores financial statements and shows you how to get more from them than just kindling.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Braff, Dexter
Program Description: Every month...ok, maybe, maybe not...you
get financial statements. They look impressive – lots of columns, numbers, and ledger accounts, perhaps even a profit.
Unfortunately, as billing systems capture more and more data, financial statements
have gotten so dense and unwieldy that the information you need – and the insight you can get – is beyond the reach of
practically anyone without CPA in their title. Dexter explores financial statements and shows you how to get more from them than just kindling.
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the key components of a financial statement
Evaluate the most important areas of the financial statement to focus on
Discuss how financial statements can misrepresent the “true” performance
About the Presenter:
Dexter Braff has more than 20 years experience
in health care mergers and acquisitions. Prior to forming The braff group, he was an associate and senior appraiser with Telesis
Mergers & Acquisitions. He also served as regional Director of Finance for Foster Medical Corporation. Dexter has written numerous
feature articles on mergers and acquisitions and finance and has authored the chapter on Home Health Care Valuation in the Handbook
of Business Valuation published by John Wiley & Sons. Additionally, Dexter is a frequent speaker at major industry conferences and
state association meetings. Dexter holds an MBA from the University of Pittsburgh and received the Vincent W. Lanfear Award for
academic achievement, a Masters of Science from the University of Oregon, and a Bachelor of Arts from Cornell University.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[2470] How To Get Something Out of Your Financial Statements (other than a headache)
$45.00
Implementation Strategies for RCD in the New World of PDGM
[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly
and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with
Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front
line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with
Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to
achieve a better than 100% affirmation rate. Learn from their experience and ensure your success.
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council
About the Presenters:
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the
administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the
hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization
rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a
voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all
while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation
rate through the education and implementation of processes to ensure accurate, complete documentation.
Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver
exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare
and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time
high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of
the Community Foundation for the Land of Lincoln Young Philanthropists.
[3370] Implementation Strategies for RCD in the New World of PDGM
- Speaker
- Adams, Cheryl + Ratcliffe, Sara
- Model
- 3370
$45.00
Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
Nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: There are nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care. Most veterans and private duty organizations are unaware of the multiple funding sources available to
pay for veterans care. Educating your team on the variety of benefits available to veterans for post-acute care (private duty, home health, and hospice care)
will ensure that your organization is ready to grow your referral sources while providing a niche market to those that have served our country so well. In this presentation
Tammy Ross will speak with retired Air Force Col. Terry Ross about where home care organizations and veterans can find the funding needed to cover care in the home
and will discuss practical considerations for caring for veterans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
- Speaker
- Ross, Tammy
- Model
- 3506
$45.00
Inbound Marketing: The Skinny on Social Media
[PGM2010] Inbound Marketing: The Skinny on Social Media Summary: Understand the role social media plays today, what's out there and how to integrate in your agancy marketing. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Orsini, Merrily Program Description: Technology is changing how people find and choose home care providers. One of the biggest changes is the interactive component achieved through social media. From blogging to Facebook, from LinkedIn to Google+, Twitter to Pinterest, this program teaches you how to integrate traditional agency marketing into today’s strategy. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss social media strategy and best practices Determine who your social media target is Evaluate how to reach your social media target(s) Describe popular platforms and how to use them Explain how to work social and traditional marketing together About the Presenter: Merrily Orsini, Managing Director of Corecubed, is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and design and started building Corecubed, a full service internet marketing company specializing in home care. Education-Training Credits: 1.50Hr(s) HCSSA Administrator/Alternate [PGM2010] Inbound Marketing: The Skinny on Social Media
- Speaker
- Orsini, Merrily
- Model
- 2010
$45.00
Inclusive Leadership: A Critical Leadership Milestone
[3514] Inclusive Leadership: A Critical Leadership Milestone
Your role as a homecare leader for Diversity, Equity, and Inclusion (DEI).
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: In this session you'll discover a safe space to hear about and talk about Diversity, Equity, and Inclusion (DEI).
After a brief overview of DEI, attendees are invited to complete a self-assessment to explore their readiness for the Inclusive Leadership journey.
Ms West shares how clarity of values and mastery of distinct traits can equip today’s leaders to become catalysts for meaningful change and a more effective fight against bias and discrimination.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Belinda West, OTR, C-SIPT Thrive Skilled Pediatric Care, Clinical Director, Therapy Occupation Humanity, Founder
About the Presenter(s):
Belinda West's career as a licensed and registered Occupational Therapist has spanned more than 35 years.
Settings include psychiatric, acute care, burns, SNF, school-based, adult, and pediatric home health. As the Clinical Quality Director, for Thrive SPC, Belinda provides leadership,
consultation, regulatory support, staff education, and program development. She frequently speaks on ethics, clinical excellence, and personal development topics for a variety of
entities across the country.She is the Founder of Occupation Humanity, LLC (in launch phase), which provides DEI consultation and experiential programming committed to fighting
healthcare disparity.She proudly served on the TAHCH Education and Pediatric Committees in the past and was accepted to resume service on the Pediatric Committee in 2019.
Belinda is also honored to serve as the Chair of the TAHCH DEI Task Force, which was formed in 2020.
[3514] Inclusive Leadership: A Critical Leadership Milestone
- Speaker
- West, Belinda
- Model
- 3514
$45.00
Infection Control
[3711] Infection Control
Provides the current and updated regulatory requirements for infection control for HCSSAs.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: This presentation provides the current and updated regulatory requirements for infection control for HCSSAs,
as well as practical implementation of the regulations within your agency, including all of the COVID-19 changes. The session offers tips and tools for you to use as you tackle
the ongoing challenge of educating staff, patients and caregivers about this ever-important requirement.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Elder, Director of Regulatory Affairs, TAHC&H and Grace Werckle, BSN, RN, Home Care Education Nurse Manager, TAHC&H
About the Presenter(s):
Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice Administration,
DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas.
She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal
Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007.
About the Presenter(s):
Grace Werckle has worked in the Homecare Industry for over 27 years. She has had the wonderful opportunity to serve in
multiple roles at Home Health Agencies fulfilling positions varying from Administrator to DON/Clinical Supervisor to Case Management to Field RN. With this, Grace was able to provide focus
and specialty in QAPI, OASIS documentation and training and Regulatory Compliance. She has held both OASIS and Coding certifications in the past years.
Prior to joining TAHCH, Grace served as a contributing member and a Committee chair on several committees including Clinical Practice and Medicare/Medicaid and was honored to receive the
Mary Jo Gabbert Nursing Achievement Award. Grace currently serves on the TCNWS Advisory Committee and serves as the Primary Nurse Planner for TAHCH’s Approved Provider Unit. Grace received
her Bachelor of Science in Nursing degree from Incarnate Word College in San Antonio, Texas and currently works with Texas Association for Homecare and Hospice in the Home Care Education Nurse Manager role.
[3711] Infection Control
- Speaker
- Elder,J & Werckle,G [TAHC&H]
- Model
- 3711
$45.00
Infection Control | 2021
[3573] Infection Control
Presents the current regulatory requirements for infection control for home health and hospice agencies.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A presentation on the current regulatory requirements for infection control for home health and hospice agencies, as well as practical
implementation of the regulations within your agency. The presentation offers tips and tools for you to use as you tackle the ongoing challenge of educating staff,
patients and caregivers about this ever-important requirement: §558.259(d)(8)
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenters: Colleen Bryan, RN, JCC Consulting
About the Presenters:
Colleen Bryan has worked in the home care industry since 1996, holding various
positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is
currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries.
She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to
provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3573] Infection Control
- Speaker
- Woods, Colleen
- Model
- 3573
$45.00
Leading Remotely: What Performance Looks Like When No One is Watching
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
Examines the critical components required to keep a remote team accountable, engaged, and productive.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Leadership is the one of the most challenging concepts to understand and master. Leading remote teams requires a
unique strategic approach. This program examines the critical components required to keep a remote team accountable, engaged, and productive. You will take away realistic strategies
that can be applied to remote teams in any setting.
TAHC&H Faculty/Presenter(s): Simone Turner, RN, MPA, BSN, NEA-BC
About the Presenter(s):
Simone Turner is a seasoned Nurse leader with over 25 years of experience. Her passion is leading and
inspiring young talent. She has practiced in Acute Care, Medicaid Managed Care Organizations, Home Health and Primary Care. She has a master's degree in Public Administration
with specialties in Healthcare Finance and Health Services Management. She holds a Nurse Executive Advanced (NEA-BC) certification by the American Nurses Credentialing Center.
She has practiced in New York, New Jersey, Georgia, and now finds her home in Texas. She is currently a board member of the Dallas Area Gerontological Society.
[3467] Leading Remotely: What Performance Looks Like When No One is Watching
- Speaker
- Turner, Simone
- Model
- 3467
$45.00
Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees
[PKG7161] Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees [Two Program Package]
Treat yourself to this specially-priced package for owners, administrators, managers.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Healthcare Leaders C-suite Education
Program Description:"Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the
matter: people don't leave jobs; they leave managers”. Travis Bradberry
Burnout for C-suite executives presents unique challenges. The two programs in this specially-priced package explore how burnout specifically manifests in the C-suite,
considering factors like high-stakes decision-making and the struggle to balance personal and professional life. Participants are taught how to recognize
early signs of burnout, both in themselves, their peers and employees.
Specific practical strategies for managing stress and workload, such as effective time management, delegation, and goal setting are reviewed.
These programs also emphasize developing a resilient mindset and enhancing emotional intelligence, which are crucial for coping with pressures and setbacks.
A supportive culture within the workplace is essential. This includes fostering a culture that prioritizes mental well-being and encourages
open communication. The role of the C-suite employee in leading by example is essential. All these topics were reviewed in an interactive fun environment at TAHCH's Winter Conference and are now available online to
help you meet the challenges of burn out in your workplace and your own life.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Education-Training Credits: Total: 2.25 Clock Hours CE for Administrators/Alternates | 2.25 Contact Hours CNE
Program 3848 [Part One]
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.21.2026
Program 3849 [Part Two]
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, The Marcylle Combs Company and MAC Legacy
About the Presenter(s): Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse, director,
administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 2 companies, serving as
President over both The Marcylle Combs Company as well as MAC Legacy, a real estate development company.
Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She serves on the TAHCH Government Affairs Committee
since the ‘90s and is currently board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and
other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership and Policy groups for HHFMA. She enjoys speaking
on various subjects such as mentoring, leadership and communication. 10 years ago she founded TwentySix:Twelve.org, a non-profit that is dedicated to helping businesses provide support for
their employees to serve others through mission trips, disaster relief, and in their local communities.
[PKG7161] Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees [Two Program Package]
- Speaker
- Combs, Marcylle
- Model
- PKG7161
$67.50 $45.00
Long Length of Stay Patients: To recertify or not? That is the question!
[3128] Long Length of Stay Patients: To recertify or not? That is the question
Pertinent info to help frame ongoing hospice eligibility determinations in long
length of stay (LLOS) patients.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][7]financial management
Program Description:In this program the presenter shares pertinent information to
help agencies frame ongoing hospice eligibility determinations in long length of stay (LLOS) patients, to utilize this information
to inform recertification decisions in LLOS patients, and to appropriately address regulatory concerns and regulatory scrutiny.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying best
practices in clinical documentation to inform appropriate recertification decisions in long length of stay patients.
TAHC&H Faculty/Presenter: Robert Friedman, MD, Chief Medical Officer, Hospice Austin
About the Presenter:
Robert Friedman has been a HPM physician for 22 years. He is also a certified
Hospice Medical Director and a Fellow with the AAHPM. He has a wide variety of experience in HPM, including his present role as Chief Medical Officer
for Hospice Austin. His activities include administrative, regulatory, clinical, and provider supervisory duties, in addition to providing education
to staff and the community. He has Hospice and Palliative Care experience in both inpatient and outpatient settings. Dr. Friedman has presented a wide
variety of topics over the years. He has significant regulatory experience, including experience with Probe and MIC Audits. He is a member of the NHPCO
Regulatory Committee. In addition, he is a Texas & New Mexico Hospice Organization board member, an item writer for the HMDCB, and is actively
involved in the Texas MOST Coalition.
[3128] Long Length of Stay Patients: To recertify or not? That is the question
- Speaker
- Friedman, Robert
- Model
- 3128
$45.00
Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
Think beyond mere survival and consider opportunities uncovered by the crisis.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: As the Covid-19 pandemic reshapes companies, healthcare leaders must think beyond mere survival and
consider opportunities uncovered by the crisis. For example, focusing on retaining and hiring gifted people is a worthy strategy in many cases. Recruiting and retention
strategies during COVID-19 are changing and leaders have to be creative in how they attract, recruit, hire and retain talent.
Program Learning Objective(s): Participants will actively engage in the learning activity by identifying the key principles to
caregiver retention during a crisis and the key traits to harness to successfully lead through a crisis.
TAHC&H Faculty/Presenters: Jennifer Prescott, RN, MSN, CDP, Blue Water Homecare
About the Presenters:
Jennifer Prescott is the Chief Operating Officer and Co-Founder of Blue Water Homecare based in Austin, TX.
She has spent the past 25 years in home health and hospice care and support. She proud to be the owner of one the the fastest growing agencies in Texas and is excited to
share her expertise on caregiver recruitment and retention in a changing landscape.
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
- Speaker
- Prescott, Jennifer
- Model
- 3428
$45.00
Managing Utilization under PDGM with Star Ratings in Mind
[3275] Managing Utilization under PDGM with Star Ratings in Mind
A review of how agency outcomes affects star ratings under PDGM.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program the presenters review how agency outcomes affects star ratings under PDGM.
A case study is presented focusing on care of the patient with a specific primary diagnosis and
differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing
inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients
under PDGM, and recommended metrics to track under PDGM.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change
their practice by implementing effective clinical approaches to contribute to improved patient outcomes under the Patient Driven Groupings Model.
TAHC&H Faculty/Presenter: Christopher Attaya, Strategic Healthcare Programs & Sue Payne, RN, MBA, Corridor
About the Presenter:
Christopher Attaya joined SHP in 2014 after spending 28 years in executive
and consulting positions within the Home Health and Hospice industry. In his role, he is responsible for product development and client relationships
to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark
data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public
Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
About the Presenter:
Sue Payne joined the Corridor team in December 2016 as part of the Transpirus
acquisition where she served as the Senior Vice President of Clinical Services. In her role, Sue is responsible for clinical quality and business review
to assure client satisfaction. She also serves as the Corporate Compliance Officer.
Sue has over 25 years in home care operations and strategic leadership. Prior to her role at Corridor, Sue was the Vice President of Home Health at
Advanced Home Care and at Life Care at Home, both of which are multi-state home care providers. Prior to that, she was the Administrative Director at
Bon Secours Home Care which is a multi-site hospital based home care agency. She has experience with hospital based, long term care and privately held home
care companies. Sue was the recipient of the 2011 Leadership Award from the Association for Home & Hospice Care of North Carolina. She has presented
nationally at Press Ganey, Visiting Nurses Association of America, American Congress of Healthcare Executives, and State Associations on topics such as
preventing avoidable readmissions, value based purchasing, staffing retention and early careerist mentoring. She currently serves as a VNAA board member
and is on the VNAA Governance Committee.
Sue has a B.S degree in Nursing from Radford University, a M.B.A from the University of Tennessee-Chattanooga and holds Certification in
Home Health/Hospice from the National Association of Home Care.
[3275] Managing Utilization under PDGM with Star Ratings in Mind
- Speaker
- Attaya, Chris & Payne, Sue
- Model
- 3275
$45.00
Marketing in Healthcare – Put Your BEST Foot Forward Without Breaking the Law or Bank!
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
For the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Marketing in healthcare is an increasingly complex and dangerous endeavor.
Laws and regulations fail to provide clear guidance as to what the agency can and can’t do as it relates to hiring and training a sales force,
developing sales and promotion campaigns using electronic media, participating on community health fairs, and most importantly, making contact
with the right people, and competing against the big guys! The best ideas in the real-world sales environment often fail to meet the requirements
of the federal and state anti-solicitation laws, safe harbor requirements in the Anti-Kickback Statute, STARK rules, or the Gifts to Beneficiaries
limitations, and competitors are only too happy to report any perceived violations to government investigators who will take it seriously!
This presentation is designed for the administrator who needs to grow the business in a heavily regulated, highly competitive
marketplace while protecting the pocketbook from costly endeavors. Jan will review the regulatory restrictions that impose limitations on the provider,
BUT she will also introduce you to 9 successful marketing strategies that are economical, investigator friendly, and owner appreciated.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing
marketing practices in compliance with state and federal regulations.
TAHC&H Faculty/Presenter: Jan Spears, CEO, MJS & Associates, LLC
About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates, LLC.
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
- Speaker
- Spears, Jan
- Model
- 3138
$45.00
Marketing in Healthcare: The Can You and Can’t You Dilemma
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency.
TAHC&H Faculty/Presenter: Jan Spears
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][10]marketing
Program Description: Health care facilities are faced with
the need to grow their businesses through the sharing of information about programs and services in an
effective manner. But the rules for implementing an effective marketing program in health care are
limited by several state and federal laws including the Prohibition of Solicitation Law, the
Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and
program directives. Failure to comply with these rules can result in disallowance of a referral,
monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter
explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations
as well as activities that the agency “can do” to promote its business in compliance the law.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change or enhance their
practice by implementing marketing practices in compliance with state and federal regulations.
About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer
of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned
and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in
25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and
financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare
coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals.
She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
- Speaker
- Spears, Jan
- Model
- 3104
$45.00
Marketing In-Home Care in a COVID World
[3432] Marketing In-Home Care in a COVID World
Explore common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: COVID-19 has changed the way that agencies are able to market services. Gone are the senior fairs, facility drop-ins,
and hospital meet and greets. Digital Marketing has become a necessary staple for healthcare agencies during this time. This session explores common and new ways to
leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for using social media,
internet search engines, and email marketing and when each method may be advantageous and appropriate to use for different avenues of outreach for their business lines.
TAHC&H Faculty/Presenter(s): Lauren Patrick M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and
programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the
disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has
been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has
a passion for generational marketing as well as using digital resources to enhance networking relationships.
[3432] Marketing In-Home Care in a COVID World
- Speaker
- Patrick, Lauren
- Model
- 3432
$45.00
Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Are you getting the most out of your patient satisfaction scores?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: HH-CAHPS surveys have been on hold for months due to the COVID 19 chaos.
Do you understand what that may mean to your agency and the impact it may have? The CAHPS survey requirement has been in place for some time,
and publicly reported since 2012. Ensure that data is meaningful and useful, and that you are getting the most out of your patient satisfaction
scores and how you are in control of your customer satisfaction and outcomes.
TAHC&H Faculty/Presenter(s): Colleen Bryan, Senior Consultant and Lead Educator, JCC Consulting
About the Presenter(s):
Colleen Bryan has worked in the home care industry since 1996, holding various positions in
both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and
lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and
challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s
operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and
promoting excellent patient care.
[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
- Speaker
- Woods, Colleen
- Model
- 3437
$45.00
Medicare Targeted Probe & Educate
[3116] Medicare Targeted Probe & Educate
Learn how to respond to record requests and subsequent audit findings.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: This program reviews the goal of the Targeted Probe & Educate audit process.
Learn how to respond to these record requests as well as the subsequent audit findings. The timelines for responses and the
recoupment process are defined. This presentation describes likely audit risks for home health agencies and how to
monitor those risks, including analyzing PEPPER reports. It will not only assist in providing a checklist for the
documentation required to be sent in, but also suggest a checklist of things to review in the chart before sending it in.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by using the PEPPER reports
to target documentation enhancements that will result in more successful Targeted Probe and Educate results.
TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C Chief Executive Officer, Healthcare Provider Solutions
About the Presenter:
Melinda Gaboury, with more than 27 years in home care, has over 17 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association
meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA,
ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as
ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3116] Medicare Targeted Probe & Educate
- Speaker
- Gaboury, Melinda
- Model
- 3116
$45.00
Medicare: Audit-Proofing Your MCR Documentation
[3430] Medicare: Audit-Proofing Your MCR Documentation
Covers how proper documentation will alleviate the fear of ADRs, payment reviews and recoupments.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Do you fear ADRs, payment reviews and recoupments? Medicare agencies have multiple
regulations to juggle in a normal year, but with the pandemic’s emergency waivers thrown in the mix, it’s easy to overlook something. This session covers
how proper documentation will alleviate this fear as you learn strategies to prevent the largest majority of Medicare payment recoupments. Jennifer brings
an insightful overview of Medicare documentation requirements that will help you refocus and double check Medicare Coverage and Payment requirements
including:
CoPs
ADRs
TPE
RCD
COVID implications
survey readiness
Emergency Plan Preparedness documentation
TAHC&H Faculty/Presenter(s): Jennifer Osburn RN, HCS-D, COS-C, President/Founder, Home Centered Insights
About the Presenter(s):
Jennifer Osburn Jennifer Gibson Osburn is a Registered Nurse with over 26 years of
combined staff nurse, clinical management, administrator, and technology experience. She is a certified OASIS specialist and Home Health coder and uses
this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC, and
numerous state home health associations. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation,
Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home
health professionals is the foundation on which she has launched a private home health education practice, Home Centered Insights. She is committed to the
success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[3430] Medicare: Audit-Proofing Your MCR Documentation
- Speaker
- Osburn, Jennifer
- Model
- 3430
$45.00
