[3879] Balancing Engagement and Accountability with Employees
An insightful session that blends compassion with
professionalism, offering strategies to elevate your homecare practice.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: Watch Lauren and Candyce in an insightful session that blends compassion with
professionalism, offering strategies to elevate your homecare practice. They guide you through essential topics like effective onboarding and
expectation-setting, the importance of establishing clear boundaries, and navigating the unique dynamics of different payer sources. You learn how to
balance personal touchpoints with necessary supervision and master the art of gracefully handling terminations. This program provides you with
practical tools to foster trust-based relationships, enhance caregiver engagement, and ultimately improve the quality of care delivered.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting and Lauren Tobey, Chief Impact Officer at Helping Restore Ability
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career.
Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and
Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is currently
the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of
publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a
passion for generational marketing as well as using digital resources to enhance networking relationships.
[3879] Balancing Engagement and Accountability with Employees
$30.00
[2958] Best Business Practices for Private Pay Agencies
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Business success tips for private pay agencies
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
§558.260[a][10]marketing
Faculty:Cargle, Ken; Rine, Jennifer; Franco, Carolyn
Program Description:
Private Pay agencies take pride in focusing on client relationships, avoiding the “cookie cutter”
mentality of home health services. What makes the successful agency tick, and… earn a
profit? A seasoned panel of experts from the world of private pay presents
how they have fine-tuned their business strategies in critical areas including staffing, operations and marketing. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Examine business success tips for private pay agencies including strategies for proper staffing, efficient operations and effective marketing.
About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas.
Ken has been active in home care for over 20 years and has owned a Medicare Certified agency (1994-2000) and has owned a Private Duty agency since 2000.
He received his Bachelor of Arts and Masters of Divinity from Texas Christian University. Professional activities include serving on the American Cancer
Society Board, Alzheimer’s Association Board, and the South Randall County Hospital Board. Ken is also the current president of the Texas Association for Home Care & Hospice.
Jennifer Rine has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported.
Carolyn Franco, BBA is the Administrator for Home Health Resources Agency- the private duty sister company to Home Health Resources, a licensed and certified home health agency. (HHR) Carolyn has been an organizational leader in the home health and community setting since 1996 when she began her health care career working for HHR, which was opened by her mother. She has 20 years experience in managing home care operations; having previously served as Chief Financial Officer and Director of Human Resources. Carolyn is deeply committed to using her extensive knowledge and experience to address challenges and barriers associated with recruitment, retention, supervision, and training of our most valuable asset, our caregivers, and to bringing Personal Assistance Services to the forefront of the senior care continuum.
[2958] Best Business Practices for Private Pay Agencies
$30.00
[4012] Better Data Begins with Better Questions | OASIS‑E2 Essentials
An overview of OASIS-E2 changes effective April 1, 2026, including new ROC items and documentation updates.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 19 , 2026
Program Description:
OASIS‑E2 goes live on April 1, 2026, and even though the changes look small, they can have a big impact on your outcomes.
New ROC items—Language, Hearing, and Vision—give CMS a clearer picture of patient acuity, which helps make your outcome scores more accurate and fair.
You’ll also see outdated items removed and a few revised, like the updated Transportation item and the retirement of the COVID‑19
vaccine question—changes meant to clean up documentation and improve data quality. You will see a break down of what’s changing, how it affects your
functional and hospitalization‑related outcomes, and what your team can do now to get ready. Quick, clear, and focused on what matters most: better data, better outcomes, better care.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.259[d][10]the Outcome and Assessment Information Set (OASIS)
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.19.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President of Quality & Education, McBee
About the Presenter(s): Lisa Selman-Holman
Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance,
both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit
company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces.
Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team
to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide.
She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[4012] Better Data Begins with Better Questions | OASIS‑E2 Essentials
$30.00
[4023] Better Training & Competency Practices | How to Ensure Your Staff is Effectively Trained & Competent Offers an insightful panel discussion focused on improving staff training, competency, and compliance in today’s challenging healthcare environment. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 18, 2026 Program Description: This program offers an insightful panel discussion focused on improving staff training, competency, and compliance in today’s challenging healthcare environment. The panel of experts takes a real-talk approach to explore the common obstacles HCSSAs face and offer actionable strategies to overcome them. Discover how to: Ensure your staff is effectively trained and truly competent Streamline your orientation process for greater operational efficiency Stay compliant with both state and federal regulations These best practices will help your agency elevate performance, boost confidence, and strengthen compliance—all while maintaining high-quality care standards. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Moderated Panel with Candyce Slusher, LVN, Home Care Consultant, SLUSHER Consulting, and Brian Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC, and Lisa McClammy, Senior Clinical Education Consultant, BSN, RN, COS-C, HCS-D, HCS-O , MAC Legacy About the Presenter(s): Candyce Slusher Candyce Slusher , LVN is a geriatric-focused nurse serving seniors since 1995, working in every post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance. About the Presenter(s): Brian Lebanion Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training. About the Presenter(s): Lisa McClammy Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops. Lisa is a CHAP and ACHC certified consultant. [4023] Better Training & Competency Practices | How to Ensure Your Staff is Effectively Trained & Competent
$30.00
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
A review of qualifications for social workers in the hospice setting
as-well-as review of scope of practice.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Are you new to hospice or managing social workers for the first time? Are you unsure what
social workers can do in hospice beyond resource referral? This presentation will review the qualifications for social workers in the hospice setting
as-well-as review scope of practice. During this presentation we will also discuss skills necessary to determine competency and discuss possible
scenarios where social workers can intervene.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, MSW, Manager, Clinical Compliance Education; ACHC
About the Presenter(s):
Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation
organization that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting
providers with interpreting the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare
recertification process. Lisa have also worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies
and has spoken at national and state conferences, and conduct workshops on the accreditation process as well as other relevant health care topics.
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
$30.00
[3943] Breaches in Homecare | Lessons Learned
Your peers share their experiences of breaches in their business and the legalities of handling them.
Presentation Info:
TAHC&H Event | Home Care Security Summit | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: June 6, 2024
Program Description:
This session is a facilitated discussion with a panel of guests from an agency owner, a vendor owner and an attorney that will have candid conversations about the experience of breaches in their business and the legalities of handling them.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC & Wayne Pierce, Cybersecurity Program Advisor, CyberForce | Q & Kristen Robison, Chief Government Affairs Office; Angels of Care Pediatric Home Health & Brian Singer & Rick Ledesma
[3943] Breaches in Homecare | Lessons Learned
$30.00
[3927] Accelerating Growth | Strategies to Build a Skilled HHA with a High-Performing Sales & Operations Team
Guidance to enable consistent growth, operational efficiency, and a strong reputation in the market.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 12, 2025
Program Description:
To grow a skilled home health agency, focus on building a strong referral network by cultivating relationships with hospitals, physicians,
and community organizations while leveraging digital marketing to expand visibility. Recruit a high-performing sales team with expertise in
healthcare and strong interpersonal skills to drive referrals and build long-term partnerships. Complement this with an operations team
experienced in home health regulations, equipped with problem-solving skills, and adept at using technology to streamline processes and
ensure high-quality care delivery. Together, these teams will enable consistent growth, operational efficiency, and a strong reputation in the market.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Katrina Garner, VP Strategic Partnerships, AccentCare Home Health
About the Presenter(s): Katrina Garner
Katrina Garner serves as the Vice President of Strategic Partnerships at AccentCare Home Health.
She brings a wealth of experience in account growth, operational and clinical strategy development, and
fostering alignment with hospitals, physicians, and ACO partnerships. Garner's 11-year career with
AccentCare Home Health began as an Account Executive and progressed through roles as Regional Sales
Manager and Vice President of Sales, showcasing her skills in building collaborative teams and driving
market expansion. With a focus on creating innovative partnerships, she is dedicated to enhancing patient
care and delivering impactful solutions that align with the evolving needs of the healthcare sector. Garner
excels at finding platforms that cater to the specific needs of referral sources and hospital systems.
Residing in Groesbeck, Texas, she has a 17-year-old son pursuing a future in Biochemical Engineering and
passionate about FFA. Their family includes cows, lambs, dogs, and a bearded dragon.
[3927] Accelerating Growth | Strategies to Build a Skilled HHA with a High-Performing Sales & Operations Team
$30.00
[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and
Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming
cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce.
TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess
About the Presenter:
Adrian Killebrew is a savvy professional whose ability to connect others and build
relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess,
the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations,
regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years.
He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional
Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership.
Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to
investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of
the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is
Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater,
Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others.
[3121] Building Workforce Across Generations: Are You Ready to Compete?
$30.00
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
Information for buyers and sellers regarding what to expect and highlights
key considerations...
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: M&A activity in the home health and hospice space has increased
in the past few years. While COVID-19 may have caused unforeseen consequences in these industries, M&A activity is expected to rebound
(and even outpace previous years). This program provides information to buyers and sellers regarding what to expect and highlights
key considerations for transactions in this space. Specifically, it includes:
an overview of the home health and hospice industries
an overview of the transaction process
tips for buyers and sellers preparing for a transaction.
TAHC&H Faculty/Presenter(s): Rossanna J. Howard and Jonathan E. Sterling, Brown & Fortunato, P.C.
About the Presenter(s):
Rossanna J. Howardis an attorney with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. Rossanna has assisted physician groups, long-term care facilities, HME companies, pharmacies, and other health care
providers with a range of health care issues including regulatory review of business arrangements; questions related to regulatory hurdles in business
transactions; credentialing issues; competitive bidding questions; payor audits; and state and federal government investigations. She is a member of the
State Bar of Texas, the American Health Lawyers Association, and the Houston Bar Association. Rossanna graduated from Baylor University in 2007 and
attended law school at Saint Louis University School of Law. While in law school, she concentrated her studies in health care, earning a Health Law
concentration. Simultaneously, Rossanna also earned a Master in Public Health with a focus in Health Policy from Saint Louis University School of Public Health.
About the Presenter(s):
Jonathan E. Sterlingis an attorney with the Corporate and Finance Group at Brown & Fortunato, P.C., a
law firm based in Amarillo, Texas. Jonathan’s practice includes general business matters with an emphasis on mergers and acquisitions, healthcare transactions,
corporate governance, business start-ups, business counseling, corporate finance, and contract drafting and negotiation. He has served as the principal advisor on
numerous healthcare transactions in various industries helping clients achieve their goals and implement unique business strategies. He is a member of the
State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers. Jonathan graduated from the University of Texas at Austin in 2012
and then graduated from the University of Oklahoma College of Law in 2015 with honors.
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
$30.00
[W3642] Buying And Selling Home Health & Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | April 6, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Are you in the market to buy or sell your agency?
What are the various concerns you need to address when engaging in this type of business transaction? What steps
can you take to reduce your level of risk? Join attorneys Jennifer Papapanagiotou and Heidi Kocher as they discuss
these important issues.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou and Heidi Kocher | Liles Parker Attorneys & Counselors at Law
About the Presenter(s):
Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory
and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed
and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou
is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment,
changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and
Medicaid program coverage and reimbursement issues.
About the Presenter(s):
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health
care legal and compliance-related issues, including serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She
is currently serving as an outside compliance expert to a hospital and a clinical laboratory that are under Corporate Integrity Agreements. She has significant
reimbursement experience, responding to and defending audits from Medicare, addressing coverage policy issues, challenging denials, recoupments, and loss of
billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements,
guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. Ms. Kocher is licensed in Texas and Maryland.
[W3642] Buying And Selling Home Health & Hospice Agencies
$30.00
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
Medicare Providers: an overview of the PAE Telephone Discussion process as well as the reopening
process.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: CMS uses Telephone Discussions to give Part A East providers the opportunity to provide
verbal testimony through a phone discussion that could possibly result in a favorable outcome. After success with the discussions in DME, in April 2019,
CMS expanded the appeals Demonstration to Part A East. C2C will provide an overview of the PAE Telephone Discussion process as well as the reopening
process which allows potential cases to be remanded back from the ALJ and reopened at the reconsideration level.
TAHC&H Faculty/Presenter(s): Emily Barnes, Education & Outreach Specialist,C2C Innovative Solutions, Inc.,
the Part A East Qualified Independent Contractor (QIC) and Charles Canaan, Palmetto GBA.
About the Presenter(s):
Emily Barnes received a Bachelor’s degree in Health Services Administration in 2002,
followed by a Masters’ degree and Specialist degree in Education Leadership. Prior to joining C2C Innovative Solutions, Inc. in 2015, Emily worked in the public
sector for 14 years, including an administrative roll for 5 of those years. Emily currently meets with CMS, OMHA, and the MACs regularly to present updates and
information regarding the Part A East Appeals Demonstration. For the last six years, Mrs. Barnes has been the Education & Outreach Specialist, sharing the
Telephone Discussion Demonstration at numerous conferences, state association meetings, national presentations and Jurisdiction Council advisory meetings.
Mrs. Barnes brings a wealth of information and over 15 years’ experience to C2C Innovative Solutions, Inc.
About the Presenter(s):
Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare
settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion
University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for
Health Care Professionals Certificate from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
$30.00
[3621] Caring for the Patient with Dementia at Home
Provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Dementia is a progressive disease that affects many of our home health and hospice patients.
Providers who care for dementia patients in the home setting face a unique set of challenges, especially as the disease becomes more advanced.
This program provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers. It also explore the importance of disease
management and educating caregivers on best practices and strategies to improve the quality of care provided and to allow the patient to remain as independent as possible for as long as possible.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s):
Lisa McClammy has more than 25 years of nursing experience in various areas of healthcare.
She currently holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various
state associations and well as conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a
Home Health Software company, and Director of Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding
of the challenges home care agencies face. Lisa is an active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the
Medicare/Medicaid and Clinical Practice committees.
[3621] Caring for the Patient with Dementia at Home
$30.00
[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Professional caregiving is already a challenging task. Healthcare has been facing
particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our
emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances.
This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing
in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT
About the Presenter(s):
Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in
trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote
speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s
Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes
books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals.
[3429] Caring for the Professional Caregiver During Crisis
$30.00
[3863] Changes Are Coming in 2025 | Is Your Agency Prepared?
Understanding and preparing now for these important changes is essential to achieve success in 2025.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 11, 2024
Program Description: The 2024 home health final rule is bringing significant change beginning January 1, 2025,
to Home Health Value-Based Purchasing (HHVBP), OASIS data set, and the Home Health Quality Reporting Program (QRP). This session will provide details on the changes
that include, adding new OASIS measures, updates to specific OASIS items, public reporting of some existing items, and HHVBP additions and deletions in the OASIS and
claims sections. Understanding and preparing now for these important changes is essential to achieve success in 2025.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.11.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[3863] Changes Are Coming in 2025 | Is Your Agency Prepared?
$30.00
[3691] Chronic Care Management - Benefits of an Evidence Based Program
Hear best practices dealing with comorbidities of the elderly population...what your agency can do to succeed with management of these patients.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Due to an aging population and improvements in healthcare and the diagnosis, treatment,
and/or management of disease, many older people suffer from more than 1 illness. The most common comorbid chronic conditions that occur include heart disease,
hypertension, respiratory disease, cerebrovascular disease, diabetes, joint disease, sensory impairment, and mental health problems. In order to optimize
interventions and policies addressing multi-morbidity, we must have a clear understanding of the relationship between multi-morbidity and quality of care.
In this session we will discuss best practices around dealing with comorbidities of the elderly population and what your agency can do to succeed with management of these patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s):
J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3691] Chronic Care Management - Benefits of an Evidence Based Program
$30.00
[3614] Clinical Documentation Strategies for Skilled Care
Focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: This program provides focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care. Additionally, potential survey citations are reviewed as they relate to documentation, and ways to ensure that documentation
conveys the care that you give. Documentation from assessment to administrative item concerns are covered to ensure compliance throughout agency operations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC Consulting
About the Presenter(s):
Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home
health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator
with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current
home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and
clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3614] Clinical Documentation Strategies for Skilled Care
$30.00
[3628] Closing the Loop Between Hospice Assessment and POC
A review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: CMS will require survey results to be publicly reported for Medicare certified hospice programs.
This additional scrutiny on hospice programs reinforces the necessity to reduce or eliminate survey deficiencies related to patient care so as not to negatively
impact referrals or admissions to hospice. This presentation will be a review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, ACHC
About the Presenter(s):
Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation organization
that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting providers with interpreting
the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare recertification process. Lisa have also
worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies and has spoken at national and state conferences,
and conduct workshops on the accreditation process as well as other relevant health care topics.
[3628] Closing the Loop Between Hospice Assessment and POC
$30.00
[4004] Closing the Loop on Community Care (PAS) Compliance Issues Ensure your understanding of attendant classification is precise and up-to-date. This is essential for agency leaders, HR professionals, and compliance officers navigating DOL standards. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 19, 2025 Program Description: Attorney Heidi Kocher breaks down the application of the Department of Labor's Companionship Exemption Rule - a critical regulation for home care agencies. Heidi dives into the accurate classification of attendants, a key compliance factor that directly affects overtime obligations and reimbursement outcomes. -> Why This Matters Your Takeaway
$30.00
[3924] Collaboration in Pediatric Home Care | Parents, Nurses & Therapists
Presents and discuss barriers to optimal collaboration, and strategies for overcoming those barriers.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 12, 2025
Program Description:
Children with complex needs are supported by professionals within a robust medical neighborhood.
Collaboration between parents, home-based nurses and therapists (SLP, OT, PT) is especially important.
This program presents and discuss some of the barriers to optimal collaboration, as well as strategies for overcoming those barriers to
enhance mutual understanding of goals, roles, responsibilities and priorities. Through this mutual understanding, a comprehensive
plan of care can be integrated into a child’s daily routines, meeting the child’s physical, medical, social and emotional needs.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.12.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Jennifer Lawson, OTR, MS, Director of Operations, Knowledge is Now
About the Presenter(s): Jennifer Lawson
Jennifer has been an Occupational Therapist since 1996, and has focused on pediatric practice since 1999.
Since 2008, Jennifer has worked for THERAPY 2000, a growing pediatric home health therapy company.
As the Occupational Therapy Program Director for the company, she guides the quality of services provided
through activities such as teaching, training, mentoring, and resource development. As of January 2024,
Jennifer is also the Director of Operations for Knowledge Is Now, a continuing education and consulting organization.
Knowledge Is Now aims to elevate the quality of service for children and families, as well as the experience of professionals,
through sharing of best practices in a variety of areas from the specifics of evidence-based clinical skills to
leadership and management, and everything in between.
[3924] Collaboration in Pediatric Home Care | Parents, Nurses & Therapists
$30.00
[3618] Communicating with Influence to Grow Your Business
With improved communication, you can benefit sales, patient relationships and team dynamics.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Setting the bar for your communications strategy begins with leadership and, when done strategically,
spreads throughout the organization. With improved communication, you can benefit sales, patient relationships and team dynamics. Learn how to structure what you say to influence others.
TAHC&H Faculty/Presenter(s): Laura Barnett, VP of Interoperability Sales, AXXESS
About the Presenter(s):
Laura Barnett serves as a Vice President of Interoperability Sales. In this role, she drives the growth of Axxess’ partnerships
and integrations to cultivate our partners and clients’ success. Prior to this role, she served on both the marketing and communications teams at Axxess.
Before joining Axxess in January 2018, Laura previously served as the Vice President at communications consulting firm Spaeth Communications, where she helped execute
the communications plan for the largest political action committee supporting Texas Sen. Ted Cruz’s presidential campaign. At Spaeth, Laura also coached C-level executives
on media training and presentation skills. Prior to that, she handled communications for commercial law firm Gray Reed & McGraw LLP., and a suburban Dallas school district.
Laura also spent eight years as a news anchor and managing editor for KTXS-TV in Abilene, Tex.
Laura is actively involved in the community as a member of the 2022 class of Leadership Dallas. She is also a sustaining member of the Junior League of Collin County and
as a member of the City of McKinney Animal Services Facility committee. She is also the Vice President of Communications for the Dallas Alumnae of Sigma Kappa. Laura graduated
from the University of Missouri with a bachelor’s degree in broadcast journalism.
[3618] Communicating with Influence to Grow Your Business
$30.00