[3866] Palmetto GBA | Medicare Hospice | Back with More in 2024
Designed to equip hospice providers with the tools they need to be successful in Medicare billing, coverage and documentation requirements.
Presentation Info:
TAHC&H Event 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 9, 2024
Program Description: Palmetto GBA is pleased to present our 2024 Hospice Workshop series, titled “Medicare Hospice: Back with More in 2024”.
This workshop is designed to equip hospice providers with the tools they need to be successful in Medicare billing, coverage and documentation requirements including:
Hospice Utilization
Length of Stay
Disbursement
Part B Spending
Continuous Care
Improper Payments
Comprehensive Error Rate Testing (CERT)
Medical Review
Appeals
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Continuing Education for Nurses
2.0 Contact Hr(s)
This program awards CNE until 9.09.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3866] Palmetto GBA | Medicare Hospice | Back with More in 2024
$60.00
[3916] Strategies for Success for Review Choice Demonstration & Comprehensive Error Rate Testing
Significant information on RCD and CERT.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 12, 2025
Program Description:
This program covers information on the Review Choice Demonstration to include program updates, cycle transition, top non affirmations and how to prevent them. It also covers Comprehensive Error Rate Testing (CERT)
program to include CERT error rates, and how to prevent CERT errors of insufficient documentation (face to face, plan of care, certification) and medical necessity.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7] financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.12.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA and Michael Bibbins, Senior Provider Relations Representative, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Camaan
Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient, outpatient, home and organizational settings.
His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion
and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate from Trident technical College. He currently provides education
and consultation to Medicare providers with learning needs.
About the Presenter(s): Michael Bibbins
Mike has over 10 years of experience in health insurance. Mike joined the Provider Outreach and Education team after spending three-years in the
Palmetto GBA Provider Contact Center (PCC). His education includes a Bachelor of Science from the University of South Carolina and a Masters in Strategic
Communication from the University of Delaware. Mike currently serves as a Senior Provider Relations Representative for the Review Choice Demonstration (RCD).
In this position, Mike conducts RCD workshops, education exhibits and web-based training for providers regarding coverage and billing guidelines for RCD.
[3916] Strategies for Success for Review Choice Demonstration & Comprehensive Error Rate Testing
$30.00
[3830] Therapy Documentation
Covers the various aspects of Medicare Home Health therapy documentation.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Home Health
Program Description: This program covers the various aspects of Medicare Home Health therapy documentation.
Topics will include...
case scenarios
Medicare regulations
documentation principles
common errors related to the therapy medical review
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3830] Therapy Documentation
$37.50
[2958] Best Business Practices for Private Pay Agencies
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Business success tips for private pay agencies
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
§558.260[a][10]marketing
Faculty:Cargle, Ken; Rine, Jennifer; Franco, Carolyn
Program Description:
Private Pay agencies take pride in focusing on client relationships, avoiding the “cookie cutter”
mentality of home health services. What makes the successful agency tick, and… earn a
profit? A seasoned panel of experts from the world of private pay presents
how they have fine-tuned their business strategies in critical areas including staffing, operations and marketing. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Examine business success tips for private pay agencies including strategies for proper staffing, efficient operations and effective marketing.
About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas.
Ken has been active in home care for over 20 years and has owned a Medicare Certified agency (1994-2000) and has owned a Private Duty agency since 2000.
He received his Bachelor of Arts and Masters of Divinity from Texas Christian University. Professional activities include serving on the American Cancer
Society Board, Alzheimer’s Association Board, and the South Randall County Hospital Board. Ken is also the current president of the Texas Association for Home Care & Hospice.
Jennifer Rine has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported.
Carolyn Franco, BBA is the Administrator for Home Health Resources Agency- the private duty sister company to Home Health Resources, a licensed and certified home health agency. (HHR) Carolyn has been an organizational leader in the home health and community setting since 1996 when she began her health care career working for HHR, which was opened by her mother. She has 20 years experience in managing home care operations; having previously served as Chief Financial Officer and Director of Human Resources. Carolyn is deeply committed to using her extensive knowledge and experience to address challenges and barriers associated with recruitment, retention, supervision, and training of our most valuable asset, our caregivers, and to bringing Personal Assistance Services to the forefront of the senior care continuum.
[2958] Best Business Practices for Private Pay Agencies
$30.00
[2606] Bridging Business and Clinical: Achieving Operational Excellence
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Three TAHC&H presidents share their expertise.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana
Program Description: It’s a simple fact – if business operations can’t
“stay in the black”- you won’t be providing patient care very long. Aligning
staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual
goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude
of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs;
productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed!
Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise
on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of
shared responsibility for operational success. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the relationship between clinical practice and financial realities.
Describe the importance of goal setting to achieve business objectives.
Identify at least two strategies to motivate agency staff to achieve clinical operational
objectives.
About the Presenters:
Lucy Lee, RN, MS, CHCE, Founder and President of a rural
Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the
practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse
through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served
on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a
Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive.
About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare
Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and
a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader
of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice,
and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces,
and actively participates on the TAHC&H Owner’s Forum Networking Group.
About the Presenters:
Dana Madison, RN, BSN, MBA is the Administrator/Owner of
Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for
2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN
from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President
of the Texas Association for Home Care & Hospice from 2010 – 2012.
[2606] Bridging Business and Clinical: Achieving Operational Excellence
$45.00
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
View and walk away with a foundational
knowledge of VBP and practical solutions to implement in your organization.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Under the Final Rule policies, CMS will assess achievement or improvement of performance based on
designated quality measures and home health providers will compete nationally in their applicable size cohort, smaller-volume providers or larger-volume providers.
Financial Success starts with clinical and operational best practices. In order to ensure that agencies do not incur a negative revenue adjustment, CMS has granted
a one-year pre-implementation phase for Value Based Purchasing. Organizations should use this year to focus on quality value-based performance metrics that will
ensure success under the new revenue adjustment model. Having a quality plan that addresses both outcome and process measures as well as patient satisfaction is
the foundation to success under VBP. This presentation is a must for all areas of home health to include financial managers, clinical staff and operational leaders
as they learn the value of collaboration and team metrics while exploring the details of Value Based Purchasing. Participants will walk away with a foundational
knowledge of VBP and practical solutions to implement in their organizations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr, PT, COS-C, AXXESS and Andrew Awoniyi, ND, RN-BC, CDE, AXXESS
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise
and industry knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold.
Mike had worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation,
and clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s):
Andrew Awoniyi is the Director of Patient Engagement and Clinical Education for Axxess. In this role, Andrew is
responsible for providing industry thought leadership and the strategic direction and delivery of AxxessCAHPS, a patient engagement solution aimed at improving client organization’s
patient survey and quality ratings. Prior to joining Axxess in 2014, Andrew accumulated more than 25 years of experience designing, building, testing, implementing and evaluating
various aspects of electronic health records across various clinical settings.
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
$37.50
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Information overload describes the excess of information available to a person aiming to complete a task
or make a decision; resulting in a poor decision or no decision being made. This often happens in the fast-paced world of home care operations. Leaders are inundated
from metrics from multiple sources that are often not actionable and not concurrent. This leads to no action and poor outcomes. Understanding the value of KPIs is the
first step to successful outcomes. Developing a business intelligence dashboard that contains the Metrics that Matter in the new world of Value Based Purchasing is the
next and most critical step. Metrics should be easy to understand and lead operators to implement corrective action concurrently. Thus, turning a possible negative
outcome into a positive one. Participants will walk away with an understanding of root cause analysis and multi contributing factors affecting metrics so that they can
apply rapid corrective action measures. This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr PT, COS-C, Senior Product Manager, AXXESS & Jaime Carlson, Senior Director of Business Intelligence, AXXESS
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry knowledge
has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had worked directly for
Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and clinical training. Mike has been
intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s):
Jaime Carlson is the Senior Director of Business Intelligence of Axxess, the fastest-growing home healthcare technology
company. In this role, Jaime strategizes and implements the Axxess Business Intelligence solution and leads data integrations for new enterprise clients. He is also responsible for training
and supporting clients on the company’s Business Intelligence solution. Prior to joining Axxess in 2018, Jaime was the Director of Software development at AccentCare. In this role, he oversaw
all matters regarding business intelligence, integrations, and custom software development.
Jaime is involved with Habitat for Humanity and The Medical, Eye and Dental International Care Organization (MEDICO). He earned both his Bachelor of Business and Management Information
Systems degree and his Master of Public Affairs degree from the University of Texas at Austin.
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
$37.50
[4010] Connecting the Dots from Orientation to VBP Success
Provides a roadmap for achieving excellence under HHVBP by building strong orientation, training, and performance support systems.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 19 , 2026
Program Description:
This program provides a clear roadmap for organizations to achieve excellence under the Home Health Value-Based
Purchasing (HH VBP) model—starting where it matters most: orientation and training. You will discover how a well-structured
onboarding process lays the foundation for staff engagement, clinical quality, and patient-centered care.Explore practical strategies for
designing orientation programs that not only educate but also inspire, ensuring new team members understand their role in driving VBP outcomes from day one.
From initial orientation through ongoing education and performance support, this program shows how to create a culture of accountability and continuous improvement.
Learn how to connect each stage of your operations—staff development, patient care, and quality monitoring—into a seamless system that delivers measurable results.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.19.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):Tammy Ross
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):Mike Carr
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[4010] Connecting the Dots from Orientation to VBP Success
$37.50
[3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
This program is also available in a two-program package at a special price. [PKG7165]
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum.
PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants,
it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This program breaks PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented.
By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
$37.50
[3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
With these expert tips and best practices, you will establish a clear path to VBP success.
This program is also available in a two-program package at a special price. [PKG7165]
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP,
organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP).
With these expert tips and best practices, you will establish a clear path to VBP success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
$30.00
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
Speciaally-priced package: PDGM from Soup to Nuts & Satisfying Your Appetite for VBP Success
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
This is a specially-priced package of two (2) programs. You can order the package or order each program individually.
[PGM3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
[PGM3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
[PGM3834]
Program Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum.
PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants,
it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This program breaks PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented.
By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
[PGM3835]
Program Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP,
organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP).
With these expert tips and best practices, you will establish a clear path to VBP success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
$67.50 $60.00
[4058] Leadership in the Age of AI | Not Yet? Not a Problem!
This presentation meets managers exactly where change succeeds or fails: in the middle, between strategy and the people who must live it.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
The future-ready leader's guide to leading people through AI and constant change. AI isn't waiting, and neither are your people. This guide for managers and leaders turns uncertainty into momentum — helping you lead change with a growth mindset, build teams that adapt faster than the technology, and make the human skills AI can't replace your team's sharpest advantage. The ground has already shifted. AI adoption has crossed the tipping point, yet most change efforts still stall — not because of the technology, but because of how people are led through it. This presentation meets managers exactly where change succeeds or fails: in the middle, between strategy and the people who must live it. The Power of Yet - Three letters that turn a dead end into a doorway. "We're not an AI-ready team" becomes "We're not there — yet." Rooted in growth-mindset research, "yet" reframes resistance as learning, lowers the cost of failure, builds psychological safety, and keeps teams moving through long transitions.
Reframe change with "Yet" — move your team from "we can't" to "not yet."
Lead AI adoption with confidence — give people permission, guardrails, and clarity to experiment instead of freeze.
Double down on human skills — grow the trust, judgment, and creativity AI can't replace.
Your team isn't resistant. They're just not there — yet.
HCSSA Topic(s) Addressed:
558.260[a][2]development and interpretation of agency policies
558.260[a][3] basic principles of management in a licensed health-related setting
558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Tammy Ross MHA BSN RN CCM, EVP Professional Services, Axxess
About the Presenter(s): Tammy Ross
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[4058] Leadership in the Age of AI | Not Yet? Not a Problem!
$30.00
[3748] Owning Your Outcomes
Tips, strategies and best practices...
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: This presentation covers tips, strategies and best practices of understanding, gathering and improving
your outcomes related to HH-CAHPS reports, STAR rating, OASIS E quality measures and how these connect to VBP/PDGM.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[3748] Owning Your Outcomes
$45.00
[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it
is so challenging to be with others’ pain...
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: We WANT to be present with others when they are hurting.
We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it
is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and
applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and
family while also caring for themselves as caregivers.
TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group
About the Presenter:
Reverend Dr. Carla Cheatham began in social services with an MA in Psychology,
certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator.
Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader
for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate
Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and
emotional competencies for professionals.
[3156] BE-ing with Those Suffering: What to and Not to Say
$45.00
[PKG7041] Leadership Training | 2 Parts | 3 Presentations | Specially Priced Package
You asked for it, and we listened! Dedicated leadership training by Rev. Dr. Carla Cheatham. This training will help home care and hospice professionals
harness emotional intelligence, communication and attunement to lead their organizations to sustainable success.
-> SAVE $30
$120.00 $90.00
[4039] Rewiring Rehab for VBP Success
This progressive presentation outlines qualified and best practice Rehab approaches for VBP-level care with Case Study demos.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
The latest Home Health VBP regulations require elevated Rehab outcomes for success. HH Providers who haven't rewired their therapy programming will struggle to achieve these outcomes under the PDGM model. This progressive presentation outlines qualified and best practice Rehab approaches for VBP-level care with Case Study demos.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Arnie Cisneros, PT, Home Health Strategic Management
About the Presenter(s): Arnie Cisneros
Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare operations to address ongoing CMS reforms.
[4039] Rewiring Rehab for VBP Success
$30.00
[3988] Advanced Concepts in Operations | Efficiency for Better Outcomes in the Home Addresses how Operational changes in terms of efficiency can produce better outcomes while servicing patients in the home. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 18, 2025 Program Description: Delivering Home-based services has become commonplace as reforms and programming advances allow an increasing number of patients to receive care while at home. As more patients are able to receive these Home-Based services, regulatory and reimbursement changes have altered how patient needs are addressed. As a result, all types of Providers have had to adopt care and delivery practices to address current regulatory and programming requirements. This progressive presentation addresses how Operational changes in terms of efficiency can produce better outcomes while servicing patients in the home. Learn how Providers have rewired day-to-day operations for value-based outcomes managed by Key Performance Indicators (KPI) metrics to assure ongoing performance. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Arnie Cisneros, President; Home Health Strategic Management & Kimberly McCormick, Executive Clinical Director About the Presenter(s): Arnie Cisneros Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare operations to address ongoing CMS reforms. About the Presenter(s): Kimberly McCormick Kimberly McCormick, RN/BSN, a highly accomplished clinical consultant in the Home Health industry, is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health, 8 spent as Administrator of a Home Health Agency, has given her the experience and the knowledge to provide unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of Utilization Management and Operation Excellence in Home Health services. During her time as Administrator, she achieved deficiency-free surveys by The Joint Commission, deficiency-free Department of Health & CMS surveys, and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting nationally on home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry. [3988] Advanced Concepts in Operations | Efficiency for Better Outcomes in the Home
$45.00
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
Addresses Value-Based operations for
the Impact Act era.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Program Description: Value-Era changes mandated by the Impact Act have prompted an operational upheaval for
HH Providers seeking success under PDGM. Without rewiring for clinical acuity rather than volume as the primary driver of Home Health, traditional
agency operations often fail to achieve efficient, best practice care programs. This progressive presentation addresses Value-Based operations for
the Impact Act era, focusing on specific operational metrics for success. Initially addressing Medicare episodes based on PDGM reforms, this session
also addresses how insight into operational metrics can guide programing for all payors. Start cleaning out your Home Health closet today and
update operations with Value-Based management metrics for success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, PT, President, Home Health Strategic Management and Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s):
Arnie Cisneros is the most progressive speaker in Home Health today. His legacy as a rehab
provider across the care continuum allows for insight into contemporary healthcare delivery, and he is renowned for his adaptation of traditional care philosophies
to address current and future healthcare initiatives. His refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and
adaptation of traditional care philosophies has helped providers of all sized require care to achieve Medicare compliance. Arnie has also become the leading
clinical authority on the audit scrutiny that has come to the homecare industry, and he is serving as a Post-Acute consultant for CMS Pioneer ACO grant
recipients. He authors the HHSM newsletter and is a contributor to CARING magazine, and Decision Health publications. He presents nationally on homecare
topics and care models proposed by CMS and Med Pac for the future of the Home Health industry.
About the Presenter(s):
Kimberly McCormick a highly accomplished nurse consultant in the Home Health
industry, is Executive Clinical Director for Home Health Strategic Management. Her 24 years’ experience in Home Health has given her the experience
and the knowledge to provide unrivaled insight into the homecare arena. Kimberly has established herself as an expert in the area of Utilization
Management of Home Health services.
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
$45.00
[3861] Guarantee Your Success with HH VBP
This progressive presentation tackles the HH VBP reform from all angles for success to assure your V2V performance produces newly identified outcome levels.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: Home Health’s Value-Based Purchasing (VBP) Model is the latest of the Impact Act Volume to
Value reforms to affect how we develop and deliver care. By redefining HH quality in terms of Pay-for-Performance (P4P), VBP seeks to improve care efficiency.
As a result, traditional HH Care production and management processes fail to achieve VBP-based quality baselines and the related bonus payment.
When reviewing the HH VBP model, it quickly becomes apparent that the depth and specificity employed to track, define,
and reward qualified care extends well beyond the current level of management in most Home Health agencies. The complexity of VBP contrasts starkly
with both the Star Ratings and HHCAHPS models we know, and it is much more difficult to achieve success. Finally, HH VPB will deliver bonus payments
to the top 10% of HH Providers nationally, and few if any Providers could hope to qualify for the bonus without a major VBP-based quality initiative
in their agencies. This progressive presentation tackles the HH VBP reform from all angles for success to assure your V2V performance produces newly identified outcome levels.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.10.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, Owner and President; and Kimberly McCormick, Executive Clinical Director; Home Health Strategic Management (HHSM)
About the Presenter(s): Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical
Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare
operations to address ongoing CMS reforms.
About the Presenter(s): Kimberly McCormick RN/BSN, a highly accomplished clinical consultant in the Home Health industry,
is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health, 8 spent as Administrator of a Home Health Agency, has given
her the experience and the knowledge to provide unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of Utilization
Management and Operation Excellence in Home Health services. During her time as Administrator, she achieved deficiency-free surveys by The Joint Commission, deficiency-free
Department of Health & CMS surveys, and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting nationally on
home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry.
[3861] Guarantee Your Success with HH VBP
$30.00
[3616] PDGM Deep Dive – Best Practices for Optimal Outcomes (Operations/Payment/Wound Care)
This presentation will change your agency today and tomorrow.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Prior to the pandemic, most PDGM education focused on billing or coding aspects of the reform,
with little attention to operational and care delivery requirements. As a result, many HH clinicians don’t understand exactly how PDGM works; the Value-based Operational changes,
and the legacy HH approaches that compromise clinical and fiscal outcomes. With most Providers just returning to a pre-2020 level of care, many of these operational requirements remain un-addressed.
This program addresses areas that directly affect quality care outcomes under PDGM, from both a front-line delivery and in-office managerial aspect. Learn how to hardwire for
tangible results, driving costs down and fiscal margins up, while you improve Star Ratings with single digit readmissions. Learn PDGM Strategies to address case-Mix,
POC development and in-episode control and wound management thru Case Studies and Outcome statistics.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, P.T., President of Home Health Strategic Management; & Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s):
Arnie Cisneros is the President of Home Health Strategic Management; he has 30+ years of experience as a
Physical Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Pioneer ACO systems.He is renowned for his adaptation of traditional
Healthcare operations to address ongoing CMS reforms.
About the Presenter(s):
Kimberly McCormick is a highly accomplished nurse consultant in the Home Health industry, is
Executive Clinical Director for Home Health Strategic Management. Kimberly served as an Associate Consultant with Home Health Strategic Management for 2 years, during
which she has established herself as an expert in the area of Utilization Management of Home Health services.
[3616] PDGM Deep Dive – Best Practices for Optimal Outcomes (Operations/Payment/Wound Care)
$37.50