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12 HR Annual CE | PREPAYMENT ONLY | YOU CHOOSE PROGRAMS LATER

[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
Prepayment for 12 Hrs of Annual CE | Choose online programs later | Assign to yourself or other individual. Important Note: This is NOT a group of pre-selected CE programs! When you order this item you will receive a prepaid CE code that can be exchanged anytime within 12 months of purchase for 12 hours of Texas HCSSA Administrative CE training programs available on the HCIN Store. Ensure your administrators and alternates get their annual CE and stay in compliance by prepaying their annual CE hours! Provide the coupon code to an administrator or alternate; they select the programs they want and checkout with the prepaid CE code. How It Works: Place this Item in your Cart and checkout. During checkout you will identify who will be using this prepaid CE code. After payment, we generate a prepaid CE code and email it along with instructions on choosing training programs. When ready to use the prepaid CE code, visit the HCIN Store to browse and choose programs totaling 12 hours of annual CE. At checkout, enter the prepaid CE code in the field labeled [Discount Code] to apply the $360.00 credit. FAQ Do I need to choose all 12 hours at once? You can order less than 12 hours on your first order. We will recalculate your credit balance and email you a new prepaid code. Your next order must use the remaining balance in full. What if my program selections exceed the $360 amount? Once the prepaid CE credit is applied, any additional amount due will be shown. That amount can be paid during checkout using a credit/debit card or PayPal account. Will I receive a receipt for my order? Yes! You will receive a sales receipt for the purchase of the 12 HR Annual CE | PrePaid Credit for Administrators. When the prepaid CE code is used, you will receive another receipt that shows the programs chosen, the prepaid CE code that was applied and any additional payment that may have been made. Can I change who uses the prepaid CE code once it's assigned? Yes! Contact HCIN by email or phone and we can re-issue the prepaid CE code to a different individual. Questions? Contact HCIN directly if you have any questions! [12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later

Speaker
Multiple Presenters
Model
12HR_ADMINCE_PREPAID

$360.00

Enterprise Risk Management in Home Care & Hospice

[1351]Enterprise Risk Management for Home Care & Hospice Subscription Type: Individual Faculty:Poblenz This program provides focus on how to establish a robust risk management program. It enables the home health administrator to: understand the key principles of risk managementidentify key elements of an enterprise risk management programidentify strategies to minimize riskunderstand options to finance riskidentify common home care hazards/risks and develop a plan to address those risksexplore common home care risk scenarios and how to manage risk This program is presented by Nancy T. Poblenz, RN, BSN, DDS, JD, CPHRM. Nancy serves as the Litigation and Loss Prevention Director for CHRISTUS Health, based in Houston Texas. In this capacity, she is responsible for the claims investigation and litigation management of all matters involving the healthcare system, including professional, general, employment, business, class action and other litigation against CHRISTUS Health facilities. She also coordinates the corporate response to all government and regulatory investigations. As corporate Loss Prevention Director she is responsible for leading all corporate loss prevention initiatives. She serves on various corporate committees, including the corporate Quality Committee and Clinical Policy Team, and is active in the CHRISTUS St. John Hospital Ethics Committee. Nancy’s publications include an article on Medical Futility published in the Houston Bar Journal and a chapter on Medical Tourism in the First Edition of Enterprise Risk Management, a textbook recently published by the American Health Lawyers Association. She is a frequent speaker on healthcare related topics. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker
Poblenz, Nancy T.
Model
1351

$37.50

How to Increase Referrals Without Increased Costs

How to Increase Referrals Without Increased Costs Summary: Insight into more effective marketing, sales and referral generation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Ferris, Michael Program Description: As agencies are faced with unparalled competitive challenges, protecting key accounts and growing their numbers will determine your agency's success over the coming years. This program provides focus on increasing referrals (revenues) without increasing costs. You will discover best practice tricks and techniques to control costs AND increase referrals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify strategies to increase return on investment for sales and marketing programs Discover which skills your sales people need and how to train and manage them Develop plan to manage referral process for implementation at your agency About the Presenter: Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Ferris, Michael
Model
1353

$30.00

Financial Responsibilties of the Texas HCSSA Administrator

[1354] Financial Responsibilities of the Texas HCSSA Administrator Subscription Type: Individual Faculty: Berman This program covers a variety of topics to provide administrators with knowledge and tools to improve their financial oversight responsibilities. Topics include: cash management techniques for home care banking relationships use and control of bank accounts employer implications of health care reform and in particular: compliance dates small vs. large employer penalties employer subsidies tax credits required disclosures This program is presented by Sheldon J. Berman, CPA, CVA, Principal, Simione Consultants, LLC.  Shelly Berman is a Principal for Simione Consultants and is responsible for the firm’s Merger & Acquisition Department which includes the supervision and review of merger & acquisition activity for home care, hospice and private duty providers. Shelly has extensive expertise in the valuations of health care and in particular home health care including, but not limited to, providers of skilled nursing and rehabilitation, home infusion, respiratory, hospice, private duty and medical equipment suppliers. These companies include all auspices of the health care industry. He has performed valuation assignments including merger & acquisition appraisals, sales and divestitures, fairness opinions, shareholder transactions, litigation support and appeared as an expert witness in court proceedings. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Berman, Sheldon J.
Model
1354

$30.00

Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator

[1355]Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator Subscription Type: Individual Faculty:Spears The heart of hospice is caring for the patient but caring for the business of hospice must be the focus of the administrator. How can you get on top of the business of hospice and stay there? This program traces the business activities that the hospice administrator must manage through one operational month in the hospice year. While the hospice administrator may be a clinician with clinical oversight duties as well, the focus for this program is the operational and financial activites that when performed well, signal a healthy business environment. The program includes guidance on budgeting, contracting, staffing, billing, collecting, compensating staff and more to assist the administrator in establishing a report card on the hospice's overall performance. Caring for the hospice business IS caring for the hospice patient! Presented by Jan Spears, MJS & Associates. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 20 states during the past two years. As a certified educator, Jan uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, known for its solution-driven approach to achieving best practice to clinical and operational standards for all provider types. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Spears, Jan
Model
1355

$60.00

Home Care's Trilogy: CAHPS, Quality and Customer Service

[1514] Home Care's New Trilogy: CAHPS, Quality and Customer Service Subscription Type: Individual Faculty: Ashe Thanks to the new CMS mandated CAHPS survey, patient satisfaction, quality and customer service has moved to the forefront of successful home care agency management. Learn why CAHPS will shape your future, what strategies lead to better quality outcomes and what the role of customer service will be inpatient satisfaction, home health quality and profitability. Get insights into the five measures that will be included in Home Health Compare and how to improve your performance with each of them. With over twenty-five years providing patient satisfaction and customer services and in reviewing the scores of millions of patients, Fazzi Associates provides real life examples of what works, what doesn't work and what you can do immediately to improve your CAHPS scores. This program is presented by Tim Ashe, RN, MS, MBA, partner and director, Fazzi National Operational Consulting Services. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker
Ashe, Tim
Model
1514

$37.50

RAC Scrutiny, Audit Findings from RAC-like Surveys

RAC Scrutiny, Audit Findings from RAC-like Surveys Summary: Learn what's coming in RAC audits. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Cisneros, Arnie Program Description: This program helps you prepare for audit scrutiny. The presenter has had a front-row seat as audits performed by Fiscal Intermediaries served as a warm-up for the RAC (Recovery Audit Contractor) era. Having analyzed audited cases from multiple agencies in multiple states, this program describes denied care in clinical terms that can help providers identify claim concerns that exist in their programs. Specific dissections of partial denials illustrate areas where clinical improvements can help agencies re-wire care delivery for future stability and success. This program is important for all levels of home health professionals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the challenges facing the Home Health industry as they confront more stringent regulatory constraints and audits Discuss methods employed by other provider types to adapt care to meet requirements of reforms in their care delivery Evaluate findings from Home Health audit/denial patterns experienced in other states to determine care modifications required for the audits Outline action plans required for homecare providers to survive these challenges About the Presenter: This program is presented by Arnie Cisneros, PT, Owner and President of HomeHealth Strategic Management. Arnie is renowned for his adaptation of traditional care philosophies to address current and future healthcare initiatives. A practicing clinician, Arnie provides working level insight into program development and care consultation for providers. He authors "Home Health Forum", a bi-weekly column addressing homecare issues and is a contributor to "The Remington Report", Caring, and Decision Health publications. He presents nationally on topics including S.U.R.C.H. - UR for Home Health, OBQI case Conference, and PPS/P4P strategies. Education-Training Credits: 1.5 Hrs HCSSA Administrator/Alternate [1518] RAC Scrutiny, Audit Findings from RAC-like Surveys

Speaker
Cisneros, Arnie
Model
1518

$45.00

S.U.R.C.H. - A Utilization Program for Home Health

[1520] S.U.R.C.H. - A Utilization Program for Home Health Summary: Can hospital-like utilization review improve you agency productivity and clinical outcomes? HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Cisneros, Arnie Program Description: This exciting QA program utilizes UR mechanisms employed by hospitals to manage care. Agencies that have implemented this methodology have enhanced clinical outcomes and improved productivity. Accurate Start of Care programming is the first step in producing and delivering audit-proof care, and a S.U.R.C.H.-like mechanism assures PPS compliant programming. This program has been presented across the country and featured in CARING magazine, The Remington Report, and Decision Health's Home Care Outcomes in 2009. Program Objectives: Upon completion of this program, the viewer will be able to: Describe the history of the Medicare Home Health benefit Discuss how the Prospective Pay System (PPS) model utilizes the Outcome and Assessment Information Set (OASIS) and Outcome-Based Quality Improvement (OBQI) methods to identify programming Evaluate the Service Utilization for Care in the Home (SURCH) method of utilization review and its effect on clinical and fiscal outcomes Demonstrate the Clinical Synthesis method via interactive audience participation demos with specific nursing and rehab management scripting Diane Levan, Director of Home Care for South Jersey VNA states "Our nurses love SURCH..." when describing that it "can be easily replicated by anyone". About the Presenter: This program is presented by Arnie Cisneros, PT, Owner and President of HomeHealth Strategic Management. Arnie is renowned for his adaptation of traditional care philosophies to address current and future healthcare initiatives. A practicing clinician, Arnie provides working level insight into program development and care consultation for providers. He authors "Home Health Forum", a bi-weekly column addressing homecare issues and is a contributor to "The Remington Report", Caring, and Decision Health publications. He presents nationally on topics including S.U.R.C.H. - UR for Home Health, OBQI case Conference, and PPS/P4P strategies. Education-Training Credits: 1.5 Hrs HCSSA Administrator/Alternate [1520] S.U.R.C.H. - A Utilization Program for Home Health

Speaker
Cisneros, Arnie
Model
1520

$45.00

Outliers - Friend or Foe?

Outliers - Friend or Foe? Summary: Understanding outliers, individual case outlier qualification and strategies for wound & diabetic patients. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Teenier, Pamela Program Description: Managing outliers can be like walking a tightrope...each agency needs to manage resources, patients and community needs. This program walks you through determining individual case outlier qualification and how to determine your agency outlier payment percentage. Basic strategies for clinical management of wound care and diabetic patients, major factors in this complicated puzzle, is also examined. Program Objectives: Upon completion of this program, the viewer will be able to: Evaluate an individual cases to determine if they will qualify for an outlier payment Identify ways to determine an agencies current outlier payment percentage Discuss basic strategies for clinical management of wound care and diabetic patients About the Presenter: This program is presented by Pamela Teenier, RN, MBA, CHCE, HCS-D, COS-C, Assistant VP, Medicare Operations, Gentiva Health Services. Education-Training Credits: 1.1 Hrs HCSSA Administrator/Alternate [1521] Outliers - Friend or Foe?

Speaker
Teenier, Pamela
Model
1521

$33.00

Workplace Violence Prevention & Solutions - Personal Safety

[1541] Workplace Violence:Prevention & Solutions - Personal Safety Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. The program provides the definition of workplace violence and shares statistics that prove workplace violence can impact anyone, anywhere, and at any time. In this program Joe Rosner provides many helpful ideas to enhance one's personal safety and how to avoid certain situations in order to reduce your risk for personal violence. In detail, Joe also explains how to handle dangerous encounters with clear demonstrations, along with a field nurse, on key self defense techniques and the practical tools of self defense. He provides an overview of tazers, blunt weapons, sprays and improvised tools that can be used as weapons as well as weapons must be avoided to enhance one's personal safety. This program's goal is to enable the viewer to have more self confidence, be more aware of their surroundings and how to deal with possible situations that demand self defense. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate

Speaker
Rosner, Joe
Model
1541

$30.00

Workplace Violence Prevention & Solutions - Policy & Plan Solutions

[1542] Workplace Violence:Prevention & Solutions - Policy & Plan Solutions Subscription Type: Individual Faculty: Rosner Part of the Workplace Violence : Prevention & Solution series, this program is specifically designed for home care and hospice administrators, owners, human resource, management, and supervisory personnel. In it Joe Rosner presents workplace violence situations that can impact your agency, tips for avoidance, and suggestions on how to handle violent or dangerous interactions in the workplace. Throughout this program Joe presents guidance for organizational managers on development of new workplace violence and personal safety policies and plans (or guide in updating existing policies and plans) with over dozens of plan suggestions and applicable rationale narrative. If your agency does not yet have a workplace violence plan this program is a "must-have." For those that do, it provides a refresher on the importance of maintaining your plan - and may even provide many new suggestions to enhance the safety of your most important asset - your workers. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate

Speaker
Rosner, Joe
Model
1542

$30.00

Workplace Violence Prevention & Solutions - Personal Safety in High Risk Situations

[1543] Workplace Violence:Prevention & Solutions - Personal Safety in High Risk Situations Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. This program goes beyond the Personal Safety program, delivering valuable information about self defense usage that may be required, especially in high risk locations or situations. Joe Rosner explains and displays techniques for defense against physical altercations and protection from weapons. The psychology of attackers is discussed and outlines are given to provide the viewer with the best information on how to NOT become a victim of crime. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate

Speaker
Rosner, Joe
Model
1543

$30.00

Managing Your Risk by Maintaining Client/Caregiver Boundaries

[1580] Managing Your Risk by Maintaining Client/Caregiver Boundaries Subscription Type:Individual Faculty: Pena An important part of a Teaxs HCSSA Administrator’s job is to manage the risks of the agency and the employees. One common problem area in all sectors of home care and hospice is establishing and maintaining professional boundaries between direct care workers and patients. Learn why this is important and how to establish, communicate, and implement these boundaries. Presented by Angela Pena, Administrator, Special Kids Care. Angela Peña has over fifteen years experience in the home health arena, initially working as a private duty LVN for pediatric patients and then as a Registered Nurse. Angela’s experience includes managing a Primary Home Care program and Medicare home health agency to ultimately managing a pediatric home health agency. As a result, Angela has been in the “front lines” of home health client care and understands all too well the boundary crossing situations every home health nurse is faced with at one time or another during their career. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Pena, Angela
Model
1580

$30.00

Emergency Preparedness: Developing a “Plan That Will Stand”

Emergency Preparedness: Developing a “Plan That Will Stand” Summary: How to develop and implement an effective emergency preparedness plan. HCSSA Topic(s) Addressed: §558.259[d][6]emergency preparedness planning and implementation Faculty: Jones, Patricia Program Description: Come fire, flood, wind or snow…develop an emergency plan that both meets regulatory requirements AND serves as a valuable tool when a disaster actually strikes. This program includes how to: Discuss regulations related to emergency preparedness Discuss the designation of an agency disaster coordinator Explain how to conduct a hazard vulnerability analysis (HVA) Evaluate results of HVA to develop Emergency Preparedness plan Discuss how to test and revise plan A demonstration of a process for conducting an after action review and the improvements that can be made as you learn is also included. Emphasis will be on developing long term relationships with your communities’ other emergency response agencies and local emergency management officials. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the background for the development of the expanded Emergency Preparedness rules Follow the steps outlined in TAC 97.256 and 97.301 to develop a plan that works for you and your patients About the Presenter: Presented by Patricia R. Jones, RN, BA, CHCE, Director of Community Based Care, Memorial Health System of East Texas. Patricia Jones has over 28 years experience in home care as staff nurse, field supervisor, branch manager and agency administrator. She has served on a variety of community Boards who were involved in an area disaster plan. She is Clinical Coordinator for the special needs shelter for the city of Lufkin operating during Hurricane Lilly & Rita and the shelter nurses station for evacuees from the New Orleans Superdome. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate addressing TX §558.259[d][6]emergency preparedness planning and implementation [1581] Emergency Preparedness: Developing a “Plan That Will Stand”

Speaker
Jones, Patricia
Model
1581

$30.00

Financial Reporting Overview

Financial Reporting Overview Summary:Overview of the basic financial records of an agency. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Peterson Program Description: In this program you will learn how to read financial statements, the significant aspects and relationships of the balance sheet, the statement of income and accrual versus cash basis accounting. Also included is a discussion on the bank account, accounts receivable, start up costs, liability accounts and revenue recognition. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the significance of your financial statements Discuss how to read a financial statement and balance sheet Examine the statement of income and accrual versus cash basis accounting Define the basic business transactions recorded in your accounting system About the Presenter: Presented by John Peterson, CPA, MBA, President, Peterson & Peterson, PC. John Peterson is President of Peterson & Peterson, P.C. He is a Texas licensed Certified Public Accountant and has a Masters of Business Administration degree from the University of Nebraska. He is a member of the Texas Society of Certified Public Accountants, the American Institute of Certified Public Accountants and Beta Gamma Sigma, the national honorary business scholastic society. John developed tax, accounting, cost reporting, audit representation and management services practice to small and medium sized businesses. He also developed the health industry market niche including home health agencies, hospice agencies, comprehensive outpatient rehab facilities, skilled nursing facilities and Texas Home & Community Based Services agencies. His firm’s current client list totals over 800 and covers businesses throughout Texas, California, Georgia, Hawaii, Illinois, Kansas, Michigan, and New York. He has created and provided health industry workshops to home health executives and made presentations to the health industry association conferences. John also represents the State of Texas on the 16 State Coalition Group that meets regularly with Palmetto officials to discuss current health industry practices and problems. He is a past member of the Board of Directors and Audit Committee of MetroCorps Bancshares, Inc., a publicly traded bank holding company with banks in Texas and California. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [1582] Financial Reporting Overview

Speaker
Peterson, John
Model
1582

$30.00

Grow Your Business Texas Sized

[1614] Grow Your Business Texas Sized Subscription Type: Individual Faculty:Alch & Garrison Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison present key aspects that have taken Acappella In Home Care from a home based private pay business in 2006 to a nationally recognized franchised company in 2010. In this program you will learn to brand and diversify your business, network for referrals, monitor client care and staff performance, and provide exceptional care by putting the client first and supporting your caregivers. Presented by Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison, Acappella In Home Care. Education-Training Credits: 2.0 Hrs HCSSA Administrator/Alternate

Speaker
Alch, Jo & Garrison, Jaime
Model
1614

$60.00

Face to Face: Lessons Learned

[PGM1800] Face to Face: Lessons Learned Subscription Type:Individual Faculty:Warfield The homecare community has been working tirelessly to understand the 2011 Final Regulations. The most bothersome of these new regulations has been the F2F requirements. This rule could have a drastic financial impact for agencies that accept new patients that were not seen by their primary care physician in the allotted time. The F2F requirements are not going away, so this program helps you understand this new regulation and the presenter discusses some of the numerous problems agencies have encountered since. Program Goal: To assist the viewer in recognizing the 2011 Final Regulations requiring patients to have a scheduled visit with their physician as a condition of home health agency’s reimbursement. About the Presenter: Jennifer Warfield, RN, BSN, HCS-D, COS-C is the Education Director for PPS Plus Software. As a homecare coding specialist, OASIS specialist and registered nurse with more than 30 years of experience, Jennifer is an informational ally for hundreds of home health agencies across the country. Well known as an ICD-9 coding and OASIS expert, she frequently conducts educational sessions and is a regular guest speaker at home care conferences throughout the country. Her expert knowledge plays an integral role in the development of Home Health Edition, PPS Plus Software’s market-leading OASIS analysis software. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker
Warfield, Jennifer
Model
1800

$37.50

I Want to Start a Hospice: How Does that Work?

[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate

Speaker
Swiger,Markland,Tieken,McMinn,Sh
Model
1803

$52.50

Social Media in the Workplace: Practical & Legal Considerations in Drafting Social Media Policy

Social Media in the Workplace: Practical and Legal Considerations in Drafting a Social Media Policy Summary: Consider this program a "must view" for all owners, administrators and human resource professionals in homecare. There is much more to social media than meets the eye...and this program provides the details. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies Faculty: Barron, David & Wilson, Charles Unless you've had your head stuck in the sand, you've seen the impact social media has in the world today. From Hollywood to the office cubical, everyone is talking about social media. Whether you like it or not, many of your customers, employees, and business partners are spending large amounts of time on Facebook, Myspace, Twitter and other social media sites and are talking about your company, your employees, and the workplace. Many companies have not developed a comprehensive policy to address this dramatic (and likely enduring) change in how people communicate and interact. This program covers what every employer should consider in drafting an effective and realistic social media policy. Are you responsible for what your employees say on Facebook? Can you/should you limit employee participation on social media? Is it ok for supervisors to "friend" their employees? Is there any liability for management monitoring employee social media sites? Is this an invasion of privacy? Do you need to seek permission? What are the legal issues under union, wage and hour, and other areas of employment law arising from the social media phenomenon? Search the web and you will find many articles (like this one) warning businesses of the pitfalls of social media - for example; how easy you can be sued if using information gained through social media for a hiring decision. You will find answers to these questions plus many other informative and practical suggestions to help your company manage both the pitfalls and opportunities associated with social media in the workplace. This is a MUST VIEW for every agency owner, administrator and HR manager. Program Goal: This program allows the viewer to understand the top ten issues affecting the use of social media in the workplace and how to develop appropriate operational policies to guide its use in the workplace. About the Presenters: David Barron, JD joined the Cozen O’Connor Law Firm in 2011 from Epstein Becker Green Wickliff & Hall. He is a member in the Houston office, focusing his litigation practice on labor and employment law. David assists his clients with all their labor and employment needs including representing clients at trials involving wrongful termination, discrimination, harassment, collective action overtime claims, and whistle-blower suits before a variety of state and federal courts. David has been board certified in Labor and Employment law since 2002. He has been named a Texas Super Lawyer Rising Star in Texas Monthly magazine since 2005. Charles Wilson, JD is a member of the Cozen O’Connor’s Labor and Employment Practice Group in the firm's Houston office. He joined the firm in 2011 from Epstein Becker Green Wickliff & Hall. Charles, who is board certified in Labor and Employment Law by the Texas Board of Legal Specialization, represents employers in complex litigation and trials arising from claims of wage and hour violations, employee raiding, race discrimination, racial profiling, retaliation (including whistle blowing), harassment and disability discrimination. Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate [PGM1804] Social Media in the Workplace: Practical and Legal Considerations in Drafting a Social Media Policy

Speaker
Barron, David & Wilson, Charles
Model
1804

$45.00

Personal Branding for Private Pay

[PGM1806] Personal Branding for Private Pay: The Magic is in Your Message Summary: The value of branding in agency marketing and how one agency successfully does so. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][10]marketing Faculty: Roth Program Description: Learn the value of personal Branding from a private duty agency that has had great success by using this element of marketing. This program provides: a discussion on what is personal Branding in the Private Pay arena ability to learn the importance of identifying what your company stands for how to include your staff in the Brand development process the importance of consistency with your Brand message Once developed, you can use the Brand to communicate your message or messages consistently in your community to consumers using mass media and multimedia to recruit caregivers. Real-world examples of print, radio, tv and web content are included. Program Objectives: Upon completion of this program, the viewer will be able to: Define a brand Discuss how to define your message Discuss making sure your message is consistent Describe partnering with vendors that understand our business Explain how to utilize multi-media because it engages all of your senses About the Presenter: Managing Partner, Bob Roth helped start Cypress HomeCare Solutions with his family in 1994. With 26 years of consumer products, health care and technology experience, Bob is considered an innovator of technologies used to enhance communication and effectively support customers and peers. Cypress HomeCare Solutions has been honored to receive a number of awards over the years. In October 2007 they were awarded Small Business of the Year award from Goodwill Industries of Central Arizona. Cypress was also named one of the 2009 Comerica Bank Arizona Companies to Watch. Bob is proud to say that after ranking among the top three for the past three years, Cypress has been ranked #1 in Ranking Arizona’s Top Arizona Home Care Agencies for 2010. Most recently Bob and his father Sheldon Roth were nominated for the Spirit of Philanthropy Award for their generosity and community involvement. Bob’s background in consumer products marketing and his creative approach to marketing in home care has afforded him invitations to join the faculty and be an advisor to the following associations; National Home Care & Hospice (NAHC), Private Duty Home Care Association (PDHCA), Decisions Health and Private Duty Insider, and National Private Duty Association (NPDA). In 2009 Bob was asked to join the board for PDHCA. Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate [PGM1806] Personal Branding for Private Pay: The Magic is in Your Message

Speaker
Roth, Bob
Model
1806

$45.00

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