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Administrator’s Guide to Developing Your Director of Nursing
[3051] Administrator’s Guide to Developing Your Director of Nursing
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary:Guidance to ensure the Administration and clinical team works
together.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Jennifer Lopez, BSN, RN
Program Description: Regardless of an Administrator’s credentials, they are held
responsible for both the operational and clinical aspects of home care services. Home care is one of the toughest industries for compliance
given the never ending maze of rules and regulations. This is true both in the Administrative side and Clinical side. With that comes the
very delicate question, how does an Administrator help develop and guide the Director of Nursing to ensure clinical issues don’t balloon to
enforcement level violations that could affect the overall operation of the agency? Ensuring the Administration and clinical team works
together is critical to successful operations. In this presentation you will hear from your colleague and TAHC&H President who can share helpful
tips to implementing this team approach in your agency.
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to
change or enhance their practice by implementing best practices that allow the administrator to effectively train the Director of Nursing to oversee the clinical operations of the agency.
About the Presenter:
Jennifer Lopez, BSN, RN is the State Health Services Director
for ResCare. She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care
and residential services. She received her LVN from Cooke County College in 1987, Associates Degree in Nursing from North Central Texas College
in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the ICF, HCS and CLASS programs in Texas.
She also serves as President of the Texas Association of Home Care and Hospice. Jennifer has a vast range of expertise in the areas of operations,
due diligence, QA, clinical, state and federal regulations, compliance and investigations. Jennifer has a passion to ensure each person cared for
receives the highest quality care possible.
[3051] Administrator’s Guide to Developing Your Director of Nursing
- Speaker
- Lopez, Jennifer
- Model
- 3051
$37.50
Achieve Rewards from Your Performance Data
[3049] Achieve Rewards from Your Performance Data
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: TX MCOs present potential VBP/VPC approaches.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Angie Parks, United Healthcare; Robert Wells and Ceseley Rollins, Superior Health Plan; Kelley Longhofer, Community First
Program Description: Texas Medicaid payors are beginning to look at new payment models called “Value-Based Payments (VBP)
and/or Value Based Contracting (VBC).” The idea behind the new models is for payors to work with providers to ensure delivery of high quality and cost-effective care to their members.
TAHC&H brings you three (3) Medicaid Managed Care Organizations (MCOs) to present a panel discussion about steps a provider might want to take for structuring a VBP/VBC with a payor.
Providers will also learn how these (3) Texas MCOs are currently rolling-out VBP/VBC. They will spend time discussing the process they implement with providers and elements
needed to create VBP/VBC. Implementing a program in collaboration with your MCO could earn your organization rewards for quality services and care. Understanding how your data is
involved as well as other reporting requirements is critical to your success, so don’t miss this opportunity to be ahead of the curve rather than behind it!
Presentation Date: 08.09.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and implement agency data
evaluation projects that will enhance their ability to participate in Value-Based Purchasing programs.
About the Presenter:
Angie Parks serves as the Senior Director for Quality Management & Performance
for UnitedHealthcare Community Plan of Texas. She has been with the plan since 2013. She oversees the local quality programs for UHC’s Medicaid, MMP and DSNP plans.
Ms. Parks is a registered nurse who holds a Bachelor of Science in Nursing from the University of Texas Health Science Center, and a Bachelor of Science in Adult & Corporate
Fitness/Wellness from Abilene Christian University.
About the Presenter:
Ceseley Rollins has been working with the STAR+PLUS program since 1998. She began working
in Houston, Texas shortly after the initial implementation for the STAR+PLUS program and has been working for the program ever since. Ceseley has played a significant role
with each STAR+PLUS expansion/implementation due to her role as Provider Relations Manager, Director of Operations, through her current role as Vice President, Medicaid
Operations for Complex Care Programs which includes STAR+PLUS, STAR Kids and STAR Health.
About the Presenter:
Robert Wells is the manager of Superior Healthplan’s Transformation Projects group. He
designs and manages value based incentive projects and works closely with HHSC to implement state directed alternative payment models. For several years, Robert has been
on the forefront of finding new ways for managed care organizations and Superior to interact with their provider networks. Robert has a background in provider relations
and business operations and lives in Austin with his wife, three children and six chickens.
About the Presenter:
Kelley Longhofer has 25 Years in Health Care Operations for Commercial, Medicare and Medicaid,
20 Years in Managed Medicaid Program Management and Operations as well as Provider Network Management, and 18 Years with STAR+PLUS and now STAR Kids in Program Management and
Operations. Kelley has worked in national health plan organization as well as local Texas provider sponsored health plans. Kelley is currently working with Community First Health
Plans in San Antonio after a long tenure with Amerigroup.
[3049] Achieve Rewards from Your Performance Data
- Speaker
- Parks,Wells,Rollins & Longhofer
- Model
- 3049
$45.00
Violence in Home Care: Protecting Your Workforce
[3048] Violence in Home Care: Protecting Your Workforce
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: The risk of violence from clients, family and community against your workforce.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Robert Liles, JD and Anthony Cutrona, JD
Program Description: Home healthcare workers often face an unsafe and unpredictable
environment as they visit a client’s neighborhood and home. Since more violent incidents occur in health care settings than any other profession,
your administrative staff are also vulnerable. The presenters discuss the extent of the problem and what measures your home health agency or
hospice can take to help protect your workforce from violence.
Presentation Date: 08.09.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an
intent to change or enhance their practice by implementing reporting programs that will encourage healthcare staff to more readily report incidents of violence.
About the Presenter:
Robert Liles, JD has a background that is somewhat unique. In addition
to a law degree, he holds a Master’s in Health Care Administration. Robert has worked on the provider side, as a federal prosecutor and now represents
home health and hospice agencies around the country in connection with Medicare and Medicaid audits and investigations. While working as a federal prosecutor,
he was asked to serve as the first National Health Care Fraud Coordinator for the DOJ’s, Executive Office for U.S. Attorneys. In this capacity, he advised
prosecutors around the country regarding health care fraud statutes, schemes, investigative tools, privacy concerns, and compliance issues. Robert is a
nationally-recognized speaker and educator on health law regulatory issues. He has taught and lectured at regional and national conferences, seminars and
webcasts to federal and state prosecutors, auditors, industry representatives, providers and suppliers on a variety of regulatory issues.
About the Presenter:
Anthony Cutrona, JD began practicing home health law as general counsel
for a Houston home health agency in 1996 and opened his solo health law practice in 1997. In 2000, the Texas Association for Home Care named him its Associate
Member of the Year. Last year, after 20 years of representing home health care providers throughout Texas, Anthony joined Liles Parker as a Partner and opened
its San Antonio office. He continues to represent home health agencies in license and survey matters, administrative appeals, implementation of compliance programs,
employment issues, and defends nurses in Board of Nursing matters.
[3048] Violence in Home Care: Protecting Your Workforce
- Speaker
- Liles, R & Cutrona, A
- Model
- 3048
$45.00
HIPAA Compliance - Minimizing Your Risk
[2973] HIPAA Compliance - Minimizing Your Risk
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary:Learn to be HIPAA compliant and
minimize your agency’s risk and potential liability.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty:Acevedo, Luis
Program Description:
Achieving compliance with HIPAA’s Privacy and Security Rules continues to prove an overwhelming
task for home health and hospice administrators. The recent initiation of compliance audits has
most providers on the edge and running for the hills! Are you ready for an audit? Is policy
development, employee training and technical oversight enough? Learn to be compliant and
minimize your agency’s risk and potential liability. Presentation Date: 11.15.2016
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate
an intent to change their practice by adhering to the HIPAA Privacy Rule, Security Rule, and Breach
Notification Audit Program in an effort to protect patient privacy.
About the Presenter:
Luis Acevedo, Esq. with Brooks Acevedo Attorneys at Law,
has substantial experience in executive management of large healthcare corporations, as well as extensive knowledge of Health Law including
licensing, access, regulation, compliance, Stark Law, anti-kickback and e-health. He offers impressive experience in
healthcare transactions, corporate and business counseling. Mr. Acevedo has used his extensive background to help health care
clients with sales and transactions, to resolve internal conflicts, as well as conflicts with government agencies.
[2973] HIPAA Compliance - Minimizing Your Risk
- Speaker
- Acevedo, Luis
- Model
- 2973
$45.00
Best Business Practices for Private Pay Agencies
[2958] Best Business Practices for Private Pay Agencies
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Business success tips for private pay agencies
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
§558.260[a][10]marketing
Faculty:Cargle, Ken; Rine, Jennifer; Franco, Carolyn
Program Description:
Private Pay agencies take pride in focusing on client relationships, avoiding the “cookie cutter”
mentality of home health services. What makes the successful agency tick, and… earn a
profit? A seasoned panel of experts from the world of private pay presents
how they have fine-tuned their business strategies in critical areas including staffing, operations and marketing. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Examine business success tips for private pay agencies including strategies for proper staffing, efficient operations and effective marketing.
About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas.
Ken has been active in home care for over 20 years and has owned a Medicare Certified agency (1994-2000) and has owned a Private Duty agency since 2000.
He received his Bachelor of Arts and Masters of Divinity from Texas Christian University. Professional activities include serving on the American Cancer
Society Board, Alzheimer’s Association Board, and the South Randall County Hospital Board. Ken is also the current president of the Texas Association for Home Care & Hospice.
Jennifer Rine has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported.
Carolyn Franco, BBA is the Administrator for Home Health Resources Agency- the private duty sister company to Home Health Resources, a licensed and certified home health agency. (HHR) Carolyn has been an organizational leader in the home health and community setting since 1996 when she began her health care career working for HHR, which was opened by her mother. She has 20 years experience in managing home care operations; having previously served as Chief Financial Officer and Director of Human Resources. Carolyn is deeply committed to using her extensive knowledge and experience to address challenges and barriers associated with recruitment, retention, supervision, and training of our most valuable asset, our caregivers, and to bringing Personal Assistance Services to the forefront of the senior care continuum.
[2958] Best Business Practices for Private Pay Agencies
- Speaker
- Cargele,K / Rine,J / Franco,C
- Model
- 2958
$30.00
Countdown to STAR Kids
[2954] Count Down to STAR Kids!
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: All about the STAR Kids managed care model
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty:Dees, Brian
Program Description: November 1, 2016 is the start date of STAR Kids. This program includes a
presentation from Brian Dees and other HHSC staff as to what’s left to prepare as the STAR Kids implementation date approaches.
Many questions from providers in attendance are addressed. The presenters also share what providers need to know as families
choose their plans and their services transition to managed care. Presentation Date: 08.10.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Discuss the history, implementation plans, and clinical program requirements for the new STAR Kids managed care model.
About the Presenter:
Brian Dees has been a policy advisor in the Medicaid and CHIP
Division of the Health and Human Services Commission since 2011. He has worked closely on implementation of STAR Kids, a new Medicaid managed
care program for children and young adults with disabilities that aims to improve care coordination. He has also worked on projects ranging
from improving Medicaid program policies, to legislative analysis, to designing assessment tools for home and community-based services.
Brian holds a bachelor's degree from Austin College in Sherman, Texas, and a master's degree from the
University of Edinburgh in Edinburgh, Scotland. He lives in Austin, Texas, with his wife, Kellie, and two dogs, Dmitri and Seven.
[2954] Count Down to STAR Kids!
- Speaker
- Dees, Brian
- Model
- 2954
$45.00
Achieving Efficiencies in Back Office Staffing & Structure
[2662] Achieving Efficiencies in Back Office Staffing & Structure
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
Summary: How to measure & control back office costs.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Faculty: Gaboury, Melinda
Program Description: Having and efficient back office that is accountable to key performance
metrics is a key component to financial wellbeing. As
an administrator, you are responsible for “implementing an
accounting and budgeting system that promotes the health and
safety of the agency’s clients” (TAC §558.243).
This program presents
the cost indicators that must be understood in making operational
decisions, items needed to develop billing performance
measures that hold the billing department accountable and detail
items to review in order to evaluate your back office structure.
Supervising nurses may also benefit from a working knowledge
of back-office processes to improve collaboration between billing
and clinical aspects of patient care. Presentation Date: 11.18.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the cost indicators that must be understood in making operational decisions regarding back office staff
Develop billing department performance measures
Detail items to review to evaluate back office structure
About the Presenter:
Melinda Gaboury, COS-C, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc.
(HPS). Melinda and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical
and cost reporting services to the home health industry. She has over 20 years’ experience in Medicare Home
Health Reimbursement and has remained on the cutting edge of Medicare PPS since the regulation’s inception.
She has helped her clients bridge the gap between clinical and financial issues and has been a seminar and
webcast presenter for 20+ State Home Care Associations. She is also the author of “Home Health Pocket Guide
to OASIS-C.”
[2662] Achieving Efficiencies in Back Office Staffing & Structure
- Speaker
- Gaboury, Melinda
- Model
- 2662
$30.00
Patient-Centered Medical Home (PCMH) Collaborative Care
[2598] The Quest for the Perfect Triad for Patient-Centered Medical Home (PCMH): Collaborative Care between Primary Care, Home Health and Hospital Teams
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
Summary: Learn how PCMH strategies improved care coordination,
care delivery, and patient outcomes.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Khan, Nusrat (Ness)
Program Description: The current void of collaborative care between
the primary care physician’s practice, inpatient care, and home health is
costly for the U.S. healthcare system and can result in poor outcomes. Home health and primary care in a patient-centered
medical home (PCMH) has a role in addressing this need through a new approach with better care-
team collaboration.
PCMH is a patient-centric model of healthcare delivery based on ongoing, personal relationships
between patients, physicians, and healthcare teams, which includes the patient as a team member. In this program a primary care physician
describes how a Texas physician practice transformed into a medical home, adopted PCMH
strategies and partnered with hospitalists and preferred home health partners to improve care coordination,
care delivery, and patient outcomes. Learn why...and how home care is part of the PCMH team.
Presentation Date: 8.20.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Define the patient-centered medical home model of care delivery.
Discuss the importance of care coordination as it relates to improved care at a reduced
cost.
Describe the implications for future collaboration between home care providers and
physician practices.
About the Presenter:
Nusrat (Ness) Khan, MD, MBA, FAAP, is
the Medical Director of MedPeds Medical Clinic, PA in Weatherford, TX. He
completed his early education, college, and medical school in North Carolina and completed specialty training
and board certification at the Cleveland Clinic Foundation in Cleveland, Ohio. He is double board certified
in Internal Medicine and Pediatrics. His love of teaching manifested early in his career; he has received
teaching awards at Cleveland Clinic Foundation, and at University of North Texas Health Sciences Center.
Dr. Khan remains a strong believer patient centered medical care model. For the last 2 years he has being
working on creating and implementing models for patient centered care plans that allow seamless information
and care transfer at transitions of care between outpatient clinics, Home Health Care, and inpatient care.
[2598] The Quest for the Perfect Triad for Patient-Centered Medical Home (PCMH): Collaborative Care between Primary Care, Home Health and Hospital Teams
- Speaker
- Kahn, Nusrat
- Model
- 2598
$30.00
Bridging Business & Clinical: Achieving Operational Excellence
[2606] Bridging Business and Clinical: Achieving Operational Excellence
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Three TAHC&H presidents share their expertise.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana
Program Description: It’s a simple fact – if business operations can’t
“stay in the black”- you won’t be providing patient care very long. Aligning
staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual
goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude
of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs;
productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed!
Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise
on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of
shared responsibility for operational success. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the relationship between clinical practice and financial realities.
Describe the importance of goal setting to achieve business objectives.
Identify at least two strategies to motivate agency staff to achieve clinical operational
objectives.
About the Presenters:
Lucy Lee, RN, MS, CHCE, Founder and President of a rural
Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the
practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse
through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served
on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a
Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive.
About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare
Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and
a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader
of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice,
and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces,
and actively participates on the TAHC&H Owner’s Forum Networking Group.
About the Presenters:
Dana Madison, RN, BSN, MBA is the Administrator/Owner of
Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for
2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN
from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President
of the Texas Association for Home Care & Hospice from 2010 – 2012.
[2606] Bridging Business and Clinical: Achieving Operational Excellence
- Speaker
- Cargle, K / Lee, L / Madison, D
- Model
- 2606
$45.00
Achieving HIPAA Compliance
[2513] Achieving HIPAA Compliance
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
Summary: HIPAA compliance is a hot topic again...and will remain that way. Find out why.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Acevedo, Luis
Program Description: Achieving compliance with current HIPAA’s Privacy and Security
Rules continues to prove an overwhelming task for home health
and hospice administrators. Policy development, employee training
requirements, technical oversight and notice requirements
may seem too onerous or burdensome to your daily operation.
Never fear! It is not the end of the world! You can learn to be
compliant and minimize your agency’s risk and potential liability
and protect your patients privacy rights. Presentation Date: 11.19.2013
Program Objectives: Upon completion of this program, the viewer will be able to:
Describe an example of an administrative safeguard under the Privacy Rule
List one example of when a healthcare provider can release protected health information without authorization
Identify one situation in which a healthcare provider can be subject to a penalty for a HIPAA violation
Identify one entity to which the Security Rule would apply
Identify one duty of the HIPAA Privacy Officer
About the Presenter:
Luis Acevedo, JD, with Brooks Acevedo Attorneys at Law,
has substantial experience in executive management of large healthcare corporations as well as extensive knowledge of Health Law including
access, regulation, compliance, Stark Law, anti-kickback and e-health. As a former in-house counsel for Atlantis Health Care Group, Inc.
he offers impressive experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help
health care clients resolve internal conflicts, sales and transactions, and conflicts with government agencies.
[2513] Achieving HIPAA Compliance
- Speaker
- Acevedo, Luis
- Model
- 2513
$30.00
Coordination of Care in a Pediatric Private Duty Nursing Program
[PGM2173] Coordination of Care in a Pediatric Private Duty Nursing Program Summary: Solutions for solving coordination of care deficiencies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Mazick, Greg; Brooks, Lynne; Williams, Belinda Program Description: Coordination of care is #5 on the Texas HCSSA Top 10 survey deficiency list. This program presents how to show and provide effective and comprehensive care coordination by ensuring that all service providers are on the same page. Private duty nursing, community care and therapy providers are highlighted; you will get solutions to address coordination of care in your policies and the "Do's & Don'ts" in the home. Program Objectives: Upon completion of this program, the viewer will be able to: Define “coordination of care” related to pediatric Private Duty Nursing. Describe components of an agency coordination of care policy. Discuss Coordination of Care policy and procedures that comply with Texas Administrative Code (TAC) rule 97.288. Identify Personal Assistance Services (PAS) documentation methods to maintain compliance with TAC rule 97.288. Discuss coordination of care standards for pediatric therapy. Compare 2 case studies with opposite outcomes due to coordination of care received. About the Presenters: Greg Mazick, RN, BSN is the Director of Pediatric Services for Restorative Health Care. He has managed pediatric programs over the past 11 years with as many as 220 licensed nurses and therapist in the program. He has created and implemented processes related to safety, skills competency, nurse and therapist recruitment, compliance, QAPI, and risk management in pediatrics programs. Lynne Brooks, RN, CPHRM is a Registered Nurse and Certified Professional Healthcare Risk Manager with more than 25 years of health care management experience with Adult, Pediatric and Community Care Home Care programs in Texas. She has owned her own Home Care Agency and now operates a large non-profit Agency with 10 offices across the state and its subsidiary For-Profit Agency with 14 offices across the state, along with a CDS operation. Belinda Williams, OTR has more than 25 years experience in healthcare including psych, geriatric, acute and pediatric. To date, she has more than 15 year pediatric experience and still enjoys evaluating and treating. Over the years, her passion for assessing and treating children with sensory related dysfunction lead her to develop a private handwriting training program, group treatment programs and to facilitate numerous professional and parent trainings. As Executive Director of Education and Quality Assurance for THERAPY 2000, she monitors and facilitates regulatory and ethics compliance and performance improvement initiatives for the Agency. Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate [PGM2173] Coordination of Care: Ensuring Effective Communication with ALL of Your Clients' Service Providers
- Speaker
- Mazick/Brooks/Williams
- Model
- 2173
$30.00
Bigger & Better Customer Service: Winning & Keeping Clients in Today's Market
[2009] Bigger and Better Customer Service: Winning and Keeping Clients in Today's Market Summary: Understanding a concierge mentality and implementing a concierge approach to win & keep clients. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Orsini, Merrily Program Description: Today’s home care market has competitive and economic challenges that require new tactics and tools to succeed. Providing excellence in both the quality of the care provided and the way it is delivered necessitates a concierge mentality from initial contact through service provision. How do you build it into the agency as core values? Learning about a concierge approach is key to having staff understand and practice customer service in each and every client and employee contact. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the concierge approach: what it is and how it looks Develop a plan to add in a concierge mentality for staff at all levels Identify any issues and/or barriers to developing this approach to excellence About the Presenter: Merrily Orsini, Managing Director of Corecubed, is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and design and started building Corecubed, a full service internet marketing company specializing in home care. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [2009] Bigger and Better Customer Service: Winning and Keeping Clients in Today's Market
- Speaker
- Orsini, Merrily
- Model
- 2009
$37.50
Developing Clinical Competencies for a Pediatric Home-Based Therapy Program
[PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program
Summary: All about
successful competencies for pediatric rehab therapists.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty: Baker, Cortney & Williams, Belinda
Program Description:
This programs explores the development and execution of competency programs for pediatric rehab therapists (OT, PT & ST) in a home-based setting.
You'll get a look at how two agencies have successfully met the challenge and how you can accomplish the same for your peds program.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss Rule 97.245 (b) (2) (B) regarding staff competencies in order to facilitate alignment of agency practices
Describe interview approaches that help determine experience level and overview of skill sets
Explain orientation and assessment processes to establish current competency and training needs
Compare specific competencies essential to each discipline
Discuss means of ongoing assessment to help insure competent staff are treating patients
Describe minimum documentation competencies to reflect that competent care was provided
Analyze two mentoring models that protect the agency while supporting staff during the training phase
About the Presenters: Speech-language pathologist Cortney Baker, MS, CCC/SLP,
is the owner of KidsCare Therapy, a pediatric home care agency in the Dallas/Fort Worth area. Cortney has been in health care for 10
years with experience as both a clinician as well as Administrator. At KidsCare Therapy, she has been integral in building the clinical
development programs. Cortney currently oversees the daily operations of the agency and has served on the Pediatric Committee for TAHCH
since the inception of the committee.
Belinda Williams, OTR, has more than 25 years of experience in a variety of health care settings including psych, geriatric, acute and
pediatric. To date she has specialized in pediatric care for more than 15 years and still enjoys evaluating and treating.
Belinda recently completed certification in AOTA’s Fieldwork Educator Certificate Program and is matriculating toward a double MBA
in Leadership and Healthcare Administration. She has facilitated trainings for Texas OT Association, TOTA Trinity North District,
TWU, the Infant Mental Health Advocacy Conference, school districts and numerous organizations purposed for the betterment of children’s
physical and mental health.
As Executive Director of Education and Quality Assurance for THERAPY 2000, she has developed an advanced care team to enhance rehab
services by direct care, peer mentoring and implementation of a competency driven education program which supports the core objective
of quality care.
Education-Training Credits:
1.25Hr(s) HCSSA Administrator/Alternate
[PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program
- Speaker
- Baker, Cortney & Williams, Belin
- Model
- 1953
$37.50
Attracting & Retaining Staff: Recruitment & Retention Strategies
[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies Summary: How to differentiate your homecare and hospice agency, DIY recruitment strategies, team involvement in recruitment & retention. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Smith, Sandra Program Description: Take control of your recruitment and retention strategies by creating organizational differentiators and creating an “army” of recruiters. This program guides you in creating a strategic recruitment and retention plan that will cut out the middle “men” (expensive newspaper ads, boutique websites and major job boards) and help you reap better results by arming your team with the tools, training and rewards needed to bring needed talent to your homecare and hospice organization. With the right “walk the talk” behaviors, you can also compel top performers to “stay.” Program Objectives: Upon completion of this program, the viewer will be able to: Discuss how and why to embrace agency differentiators Identify reasons to adopt a "DIY" recruitment strategy Identify ways to practice good recruitment and retention "hygiene" Discuss how to use Continuous Performance Improvement to fuel wanted retention About the Presenter: Sandra Smith has specialized in virtually every functional area of human resources management, with a specialty in healthcare, particularly private duty and home health care sectors. Today, as President and CEO of HRpathways+, Ms. Smith speaks at conferences nationwide on a myriad of human resources topics, from clinical onboarding to improving organizational communication to helping clients build a culture that is viewed as "Employer of Choice". In all cases, she develops useful tools and products to help her clients apply what they've learned easily and successfully. Sandra is Certified as a Senior Professional in Human Resources by the Society for Human Resources Management, and as a Master Trainer by Development Dimensions International. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies
- Speaker
- Smith, Sandra
- Model
- 1827
$30.00
Social Media in the Workplace: Practical & Legal Considerations in Drafting Social Media Policy
Social Media in the Workplace: Practical and Legal Considerations in Drafting a Social Media Policy Summary: Consider this program a "must view" for all owners, administrators and human resource professionals in homecare. There is much more to social media than meets the eye...and this program provides the details. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies Faculty: Barron, David & Wilson, Charles Unless you've had your head stuck in the sand, you've seen the impact social media has in the world today. From Hollywood to the office cubical, everyone is talking about social media. Whether you like it or not, many of your customers, employees, and business partners are spending large amounts of time on Facebook, Myspace, Twitter and other social media sites and are talking about your company, your employees, and the workplace. Many companies have not developed a comprehensive policy to address this dramatic (and likely enduring) change in how people communicate and interact. This program covers what every employer should consider in drafting an effective and realistic social media policy. Are you responsible for what your employees say on Facebook? Can you/should you limit employee participation on social media? Is it ok for supervisors to "friend" their employees? Is there any liability for management monitoring employee social media sites? Is this an invasion of privacy? Do you need to seek permission? What are the legal issues under union, wage and hour, and other areas of employment law arising from the social media phenomenon? Search the web and you will find many articles (like this one) warning businesses of the pitfalls of social media - for example; how easy you can be sued if using information gained through social media for a hiring decision. You will find answers to these questions plus many other informative and practical suggestions to help your company manage both the pitfalls and opportunities associated with social media in the workplace. This is a MUST VIEW for every agency owner, administrator and HR manager. Program Goal: This program allows the viewer to understand the top ten issues affecting the use of social media in the workplace and how to develop appropriate operational policies to guide its use in the workplace. About the Presenters: David Barron, JD joined the Cozen O’Connor Law Firm in 2011 from Epstein Becker Green Wickliff & Hall. He is a member in the Houston office, focusing his litigation practice on labor and employment law. David assists his clients with all their labor and employment needs including representing clients at trials involving wrongful termination, discrimination, harassment, collective action overtime claims, and whistle-blower suits before a variety of state and federal courts. David has been board certified in Labor and Employment law since 2002. He has been named a Texas Super Lawyer Rising Star in Texas Monthly magazine since 2005. Charles Wilson, JD is a member of the Cozen O’Connor’s Labor and Employment Practice Group in the firm's Houston office. He joined the firm in 2011 from Epstein Becker Green Wickliff & Hall. Charles, who is board certified in Labor and Employment Law by the Texas Board of Legal Specialization, represents employers in complex litigation and trials arising from claims of wage and hour violations, employee raiding, race discrimination, racial profiling, retaliation (including whistle blowing), harassment and disability discrimination. Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate [PGM1804] Social Media in the Workplace: Practical and Legal Considerations in Drafting a Social Media Policy
- Speaker
- Barron, David & Wilson, Charles
- Model
- 1804
$45.00
I Want to Start a Hospice: How Does that Work?
[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Swiger,Markland,Tieken,McMinn,Sh
- Model
- 1803
$52.50
Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Provider
[PKG_PH2D] Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Licensed & Certified Providers | [Revised Dec 2024]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a licensed and certified
(i.e. Medicare certified) home health provider type or those applying for Medicare certification.
Curriculum Description: The curriculum includes thirteen (13) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers a $47.50 savings compared to ordering the 13 programs separately. This curriculum must be completed within the 12-month period following designation
as an administrator or alternate.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Classroom continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Licensed & Certified HH Svcs Providers
All Required Topic(s) are addressed by these Programs:
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.25 Clock Hr(s)
Continuing Education for Nurses
10.0 Contact Hr(s) Total
Nurse CE programs award CNE until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
-[468] Administrator Training: Initial Training Requirements
Program Details
§558.259[d][1]information regarding fraud and abuse detection and prevention
-[3893] Fraud, Waste & Abuse Laws | Recent Developments & Compliance Tips
Program Details
§558.259[d][2]legal issues regarding advance directives
-[3894] Advanced Concepts in Risk Management | Advance Directives |What Providers Need to Know
Program Details
§558.259[d][3]client rights, including the right to confidentiality
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][4]agency responsibilities
-[3577] State Survey Readiness for All HCSSAs
Program Details
-[3895] Impactful Leadership for Home Health Care Organizations
Program Details
-[3896] Advanced Concepts in Compliance
Program Details
-[3900] Advanced Concepts in Ethical Practices
Program Details
§558.259[d][5]complaint investigation and resolution
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][6]emergency preparedness planning and implementation
-[3891] Emergency Preparedness
Program Details
§558.259[d][7]abuse, neglect, and exploitation
-[3890] Abuse, Neglect and Exploitation
Program Details
§558.259[d][8]infection control
-[3892] Infection Control Updates
Program Details
§558.259[d][10]the Oucome and Assessment Information Set (OASIS)
-[715] Orientation to Comprehensive Assessment, OASIS & Outcomes
Program Details
-[3684] Finding the Value in OASIS E
Program Details
[PKG_PH2D] Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2D
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of Licensed HH Provider
[PKG_PH2C] Initial 16HR [Phase Two] Training for Administrators & Alternates of Licensed Home Health Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Licensed Home Health Providers | [Revised Dec 2024]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a licensed home health provider type.
Curriculum Description: The curriculum includes Fourteen (14) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers a $62.50 savings compared to ordering the 14 programs separately. This curriculum must be completed within the 12-month period following designation
as an administrator or alternate.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Classroom continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Licensed & Certified HH Svcs Providers
All Required Topic(s) are addressed by these Programs:
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.75 Clock Hr(s)
Continuing Education for Nurses
13.25 Contact Hr(s) Total
5.5 Hrs Nurse CE programs awarded until 5.10.2025
7.75 Hrs Nurse CE programs awarded until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
-[468] Administrator Training: Initial Training Requirements
Program Details
§558.259[d][1]information regarding fraud and abuse detection and prevention
-[3893] Fraud, Waste & Abuse Laws | Recent Developments & Compliance Tips
Program Details
§558.259[d][2]legal issues regarding advance directives
-[3894] Advanced Concepts in Risk Management | Advance Directives |What Providers Need to Know
Program Details
§558.259[d][3]client rights, including the right to confidentiality
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][4]agency responsibilities
-[3718] Marketing, Recruitment, and Retention
Program Details
-[3577] State Survey Readiness for All HCSSAs
Program Details
-[3761] LicHH Mitigating Non-Compliance: What to Expect During an LHH Survey or Investigation
Program Details
-[3762] LicHH Infection Control: Regulations and Best Practices
Program Details
-[3763] LicHH Emergency Preparedness – Every LHHS Should Have a Plan
Program Details
-[3764] LicHH QAPI - Make A Compliance Program Prepare You for Surveys
Program Details
-[3765] LicHH Dispelling Urban Legends of Compliant Home Health Plans of Care and Documentation
Program Details
§558.259[d][5]complaint investigation and resolution
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][6]emergency preparedness planning and implementation
-[3891] Emergency Preparedness
Program Details
§558.259[d][7]abuse, neglect, and exploitation
-[3890] Abuse, Neglect and Exploitation
Program Details
§558.259[d][8]infection control
-[3892] Infection Control Updates
Program Details
[PKG_PH2C] Initial 16HR [Phase Two] Training for Administrators & Alternates of Licensed Home Health Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2C
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of Hospice Svcs Provider
[PKG_PH2B] Initial 16HR [Phase Two] Training for Administrators & Alternates of Hospice Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Licensed Hospice Providers | [Revised Dec 2024]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a licensed hospice provider type.
Curriculum Description: The curriculum includes Fourteen (14) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers a $47.50 savings compared to ordering the 14 programs separately. This curriculum must be completed within the 12-month period following designation
as an administrator or alternate.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Classroom continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Licensed Hospice Providers
All Required Topic(s) are addressed by these Programs:
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.25 Clock Hr(s)
Continuing Education for Nurses
13.25 Contact Hr(s) Total
5.5 Hrs Nurse CE programs awarded until 5.10.2025
7.75 Hrs Nurse CE programs awarded until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
-[468] Administrator Training: Initial Training Requirements
Program Details
§558.259[d][1]information regarding fraud and abuse detection and prevention
-[3893] Fraud, Waste & Abuse Laws | Recent Developments & Compliance Tips
Program Details
§558.259[d][2]legal issues regarding advance directives
-[3894] Advanced Concepts in Risk Management | Advance Directives |What Providers Need to Know
Program Details
§558.259[d][3]client rights, including the right to confidentiality
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][4]agency responsibilities
-[3577] State Survey Readiness for All HCSSAs
Program Details
-[3766] HOS Can Your Hospice Documentation Survive a Medical Review Audit?
Program Details
-[3767] HOS QAPI - Make A Compliance Program Prepare You for Surveys
Program Details
-[3768] HOS Infection Control
Program Details
-[3769] HOS Hospice Emergency Preparedness
Program Details
-[3770] HOS What to expect with Hospice Surveys & New Hospice Guidelines
Program Details
§558.259[d][5]complaint investigation and resolution
-[3889] Complaint Investigation and Resolution
Program Details
§558.259[d][6]emergency preparedness planning and implementation
-[3891] Emergency Preparedness
Program Details
§558.259[d][7]abuse, neglect, and exploitation
-[3890] Abuse, Neglect and Exploitation
Program Details
§558.259[d][8]infection control
-[3892] Infection Control Updates
Program Details
§558.259[d][9]nutrition (for agencies licensed to provide inpatient hospice services)
-[772] Nutrition at End-of-Life
Program Details
[PKG_PH2B] Initial 16HR [Phase Two] Training for Administrators & Alternates of Hospice Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2B
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of PAS Provider
[PKG_PH2A] Initial 16HR [Phase Two] Training for Administrators & Alternates of Personal Assistance Services Providers
Use this package to complete the next phase of the 24HR Initial training requirement for PAS Providers. [Revised Dec 2024]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a personal assistance services (PAS) provider type.
Curriculum Description: The curriculum includes fourteen (14) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator of a personal assistance services (PAS) provider type. It delivers $55.00 in savings compared to ordering the 14 programs separately.
This curriculum must be completed within the 12-month period following designation
as an administrator or alternate. Each new administrator & alternate administrator must
subscribe individually. A subscription provides access for six (6) months. Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates printable certificate(s) displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Subsctiber access to the HCIN Classroom continues even after a subscription access period expires providing easy access to training records and completion certificates.
HCSSA Topic Requirements for Personal Assistance Services Providers
All Required Topic(s) are addressed by these Programs:
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.5 Clock Hr(s) Total
Continuing Education for Nurses
13.25 Contact Hr(s) Total
5.5 Contact Hr(s) award CNE until 05.11.2025
7.75 Contact Hr(s) award CNE until 11.12.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
List of Programs Included
Click Links to see descriptive details for each program.
- [468] Administrator Training: Initial Training Requirements
Program Details
§558.259[d][1]information regarding fraud and abuse detection and prevention
- [3893] Fraud, Waste & Abuse Laws | Recent Developments & Compliance Tips
Program Details
§558.259[d][2]legal issues regarding advance directives
- [3894] Advanced Concepts in Risk Management | Advance Directives | What Providers Need to Know
Program Details
§558.259[d][3]client rights, including the right to confidentiality
- [3889] Complaint Investigation and Resolution
Program Details
§558.259[d][4]agency responsibilities
- [3718] Marketing, Recruitment, and Retention
Program Details
- [3751] Preventing Common Citations: What to Expect During a PAS Survey or Investigation
Program Details
- [3752] QAPI for PAS Agencies
Program Details
- [3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
Program Details
- [3754] PAS Reporting Requirements
Program Details
- [3455] Preparing Your PAS Personnel Files for a Successful Survey
Program Details
- [3899] Advanced Concepts in Budgeting
Program Details
§558.259[d][5]complaint investigation and resolution
- [3889] Complaint Investigation and Resolution
Program Details
§558.259[d][6]emergency preparedness planning and implementation
- [3891] Emergency Preparedness
Program Details
§558.259[d][7]abuse, neglect, and exploitation
- [3890] Abuse, Neglect and Exploitation
Program Details
§558.259[d][8]infection control
- [3892] Infection Control Updates
Program Details
[PKG_PH2A] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Personal Assistance Services Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2A
$440.00
