New Products
Audit-Proofing Your Medicare Documentation
[3285] Audit-Proofing Your Medicare Documentation
How proper documentation will alleviate the fear of Medicare audits.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Do you fear ADRs and payment reviews? This program covers how proper documentation will alleviate this
fear as you learn strategies to prevent the largest majority of Medicare payment recoupments.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in clinical documentation to mitigate Medicare payment recoupments and ensure optimal patient outcomes.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in
home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry
blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice.
She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3285] Audit-Proofing Your Medicare Documentation
- Speaker
- Osburn, Jennifer
- Model
- 3285
$45.00
Compliance Concerns with Hiring New Staff: Most Common Pitfalls
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
The most common errors in the hiring and on-boarding process as well as successful strategies for both.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Hiring employees is exciting. It means the employer is growing and is successful.
But, if the employer does not think about unintended consequences of the hiring and on-boarding process, often times right from the beginning,
the employment relationship can be rocky. Attorney Alicia Haff discusses some of the most common errors in the hiring and on-boarding process as well
as successful strategies that could assist in smoothing this process. Specific topics addressed are background checks, application materials -
what should and should not be in these materials, offer letters/contracts, and handbook review - hot topic items.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best hiring practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter:
Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in group
settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become Alicia’s passion.
She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is certified as a Patient Protection
and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the
Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
- Speaker
- Haff, Alicia
- Model
- 3287
$37.50
Growing your Private Duty Agency through Community Outreach
[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][8]skills for working with clients, families, and other professional service providers
§97.260[a][9]community resources
§97.260[a][10]marketing
Program Description: What was started at a kitchen table with a big vision and little money,
Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country.
Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%.
Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses
and social workers all helped build the Acappella brand.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing community education and outreach programs to increase referrals.
TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care
About the Presenter:
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care.
Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services.
Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts.
She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of
Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on
the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of
her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an
amazing husband and three wonderful children.
[3281] Growing your Private Duty Agency through Community Outreach
- Speaker
- Alch, Jo
- Model
- 3281
$30.00
BE-ing with Those Suffering: What to and Not to Say
[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it
is so challenging to be with others’ pain...
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: We WANT to be present with others when they are hurting.
We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it
is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and
applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and
family while also caring for themselves as caregivers.
TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group
About the Presenter:
Reverend Dr. Carla Cheatham began in social services with an MA in Psychology,
certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator.
Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader
for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate
Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and
emotional competencies for professionals.
[3156] BE-ing with Those Suffering: What to and Not to Say
- Speaker
- Cheatham, Rev. Dr. Carla
- Model
- 3156
$45.00
Innovating Change: Recent Changes and Recommendations for Nursing Peer Review Compliance
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
When and how to conduct a nursing peer review.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
Program Description: This is an informative session on nursing peer review which presents
when and how to conduct a nursing peer review, the Texas Board of Nursing requirements, HHSC requirements, as well as best practices.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by identifying the
types of nursing peer review, when nursing peer review is required, and how to conduct and document a nursing peer review.
TAHC&H Faculty/Presenter: Amanda J. Ellis, Partner, Dalrymple, Shellhorse, Ellis & Diamond, L.L.P.
About the Presenter:
Amanda J. Ellis advises licensed providers on operational and regulatory matters related to their practices,
including licensing and health care privacy law compliance. She has represented various entities and individuals
at the State Office of Administrative Hearings and before other agencies, including the Texas Medical Board, Texas State Board of Nurse Examiners, and the Texas Department of State Health Services.
Ms. Ellis is a member of the State Bar of Texas, the Austin Bar Association, the Texas Pharmacy Association and the
Texas Counseling Association. She frequently speaks before professional organizations, state agencies and industry groups regarding administrative and
health law issues, including professional health care licensing and enforcement defense and federal and state privacy law compliance.
Ms. Ellis currently serves on the Board of the Administrative Law Section and is a member of the Health Law Section of the Austin Bar Association.
In May 2013, she was appointed to the Texas Board of Occupational Therapy Examiners. Ms. Ellis is Board Certified in Administrative Law by the Texas Board of
Legal Specialization, and serves on the Administrative Law Exam Commission.
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
- Speaker
- Ellis, Amanda J
- Model
- 3144
$30.00
Advanced Concepts in Finance: Revenue Cycle Management
[3134] Advanced Concepts in Finance: Revenue Cycle Management
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Management of the home health revenue cycle is an evolving challenge
and must be effective. Cash flow optimization efforts must be balanced against compliance threats. The complexity of the revenue cycle
continues to change with the onslaught of new payers. When processes are not effectively managed the agency’s cash flow can suffer significantly.
The CMS Targeted Probe and Educate (TPE) initiative and the possible implementation of the Review Choice Demonstration
has heightened the potential risks of poor revenue cycle or documentation management practices.
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
Program Learning Outcome:
Participants will actively participate in the learning activity and apply best practices for documentation management processes.
TAHC&H Faculty/Presenter: Melinda Gaboury, COS-C, CEO, Healthcare Provider Solutions
About the Presenter:
Melinda Gaboury with more than 27 years in home care, has over
17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country.
Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence.
ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently
serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3134] Advanced Concepts in Finance: Revenue Cycle Management
- Speaker
- Gaboury, Melinda
- Model
- 3134
$52.50
Advanced Concepts in Compliance: HIPAA 1996 – A hard pill to swallow
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Social Worker
1.0 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: The Health Insurance Portability and Accountability Act of 1996 [HIPAA] is no longer a minor!
More than 21 years have passed since it became law and it is still a compliance headache for healthcare providers.
Never fear…compliance is achievable! Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change their practice by adhering to the HIPAA
Privacy Rule, Security Rule, and Breach Notification Audit Program in an effort to protect patient privacy.
TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC
About the Presenter:
Luis J. Acevedo, Esq. has substantial experience in executive management of
large healthcare corporations, as well as extensive knowledge of Health Law including licensing, access, regulation, compliance, Stark Law,
anti-kickback and e-health. He offers impressive experience in healthcare transactions, corporate and business counseling.
Mr. Acevedo has used his extensive background to help health care clients with sales and transactions,
to resolve internal conflicts, as well as conflicts with government agencies.
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
- Speaker
- Acevedo, Luis
- Model
- 3142
$30.00
All in a Day’s Work… “Surveyor is in the Lobby!”
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Master your administrative responsibilities before a surveyor appears in the lobby!
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Administrators of home health and hospice agencies are responsible for implementing and
supervising the administrative policies and operations of the agency AND for supervising the provision of all services to agency clients on a day-to-day basis.
The time to ensure that you have mastered these responsibilities is not when the surveyor is in the lobby! This discussion of Chapter 97 rules can
potentially improve your survey outcomes and increase the likelihood of sustained success for surveys to come.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring that agencies’ clinical practices and
documentation are in compliance with the Home and Community Support Services Agencies (HCSSA) licensure regulations to ensure successful surveys and optimal patient care.
TAHC&H Faculty/Presenter: Dana Madison, RN, BSN, MBA, Administrator/Owner, BSA Compassion Home Care; Mary Helen Tieken, RN, BSN, President, Nurses in Touch, Inc.
About the Presenter:
Dana Madison is the Administrator / Co-Owner of BSA Compassion Home Care in Amarillo, Tx as well as
the Alternate Administrator / Co-Owner of two PAS agencies in Lubbock and Amarillo. Dana's health care experience includes working as a RN for 39 years, hospital administration
for 2 years, Practice Manager of a physicians' practice for 8 years and a home health administrator and owner for 24 years. Dana received her BSN from Texas Women's
University in Denton and a MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice
from 2010-2012 and currently serves as the Treasurer for the Board of TAHCH.
About the Presenter:
Mary Helen Tieken is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and
hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent
the last 27 years in home health and hospice.
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
- Speaker
- Tieken, Mary Helen & Madison, Da
- Model
- 3143
$30.00
Business Continuity and Data Protection
[3147] Business Continuity and Data Protection
Essential steps to ensure business continuity and survival.
Presentation Info:
Presentation Date: November 14, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: 73% of organizations that experienced a systems failure were
down for 30 minutes or more! (2017 State of Resilience Report). This presentation communicates business continuity and survival
by leading your organization through essential steps. A focus is placed on common areas of vulnerability and ways to protect
against most attacks. The presenter examines the risk of data loss and methods of recovery, including concepts of business
continuity, disaster planning, and IT strategies you can easily and affordably implement.
Program Learning Outcome:
Participants will identify ways to manage cybersecurity risks to protect against data loss, identify methods of recovery, business continuity and disaster planning.
TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies, Inc.
About the Presenter:
Ricky Smith is the President of Innovative Business Technologies, a SOC II
compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11
years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about
IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and
telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates
to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
[3147] Business Continuity and Data Protection
- Speaker
- Smith, Ricky
- Model
- 3147
$60.00
Marketing in Healthcare – Put Your BEST Foot Forward Without Breaking the Law or Bank!
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
For the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Marketing in healthcare is an increasingly complex and dangerous endeavor.
Laws and regulations fail to provide clear guidance as to what the agency can and can’t do as it relates to hiring and training a sales force,
developing sales and promotion campaigns using electronic media, participating on community health fairs, and most importantly, making contact
with the right people, and competing against the big guys! The best ideas in the real-world sales environment often fail to meet the requirements
of the federal and state anti-solicitation laws, safe harbor requirements in the Anti-Kickback Statute, STARK rules, or the Gifts to Beneficiaries
limitations, and competitors are only too happy to report any perceived violations to government investigators who will take it seriously!
This presentation is designed for the administrator who needs to grow the business in a heavily regulated, highly competitive
marketplace while protecting the pocketbook from costly endeavors. Jan will review the regulatory restrictions that impose limitations on the provider,
BUT she will also introduce you to 9 successful marketing strategies that are economical, investigator friendly, and owner appreciated.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing
marketing practices in compliance with state and federal regulations.
TAHC&H Faculty/Presenter: Jan Spears, CEO, MJS & Associates, LLC
About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates, LLC.
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
- Speaker
- Spears, Jan
- Model
- 3138
$45.00
Advanced Concepts in Business Operations: Leadership is a Verb
[3133] Advanced Concepts in Business Operations: Leadership is a Verb
Learn how to turn leadership into action.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Leadership is more than a title, goal or vision.
How do you influence your team every day to create not only the culture that you desire within your organization,
but also the process that leads to results? It is imperative that we are up to the moment on the current state of the
industry, possess the knowledge base to create effective strategy, and communicate in such a way that we influence our staff to success!
Program Learning Outcome:
Participants will actively participate in the learning activity and identify strategies to become a more effective leader.
TAHC&H Faculty/Presenter: Susan Neel, LVN, Vice President of Business Strategy, HealthCare ConsultLink
About the Presenter:
Susan Neel is the Vice President of Business Strategy for HealthCare ConsultLink.
Throughout her highly successful career, Susan’s roots as a field nurse and Clinical Liaison enabled her to progress through the sales ranks,
eventually achieving leadership positions with Gentiva, Girling Healthcare and Traditions Health Care. Early in her career she achieved the
Pinnacle Gold award with Gentiva, which recognized her as one of the top three Account Executives in the company.
Susan is recognized as an expert in healthcare sales, and she currently consults with home health, hospice and PAS clients
throughout the United States. She is also the author and developer of the REACH Sales Training Program, a program designed to energize agencies and
equip them with the tools they need to effectively grow their business.
[3133] Advanced Concepts in Business Operations: Leadership is a Verb
- Speaker
- Neel, Susan
- Model
- 3133
$60.00
QAPI Performance Improvement Project – Are You in the Driver’s Seat?
[3126] Quality Assurance and Performance Improvement (QAPI) Performance Improvement Project – Are You in the Driver’s Seat?
How to stay in the driver's seat w/ CoP required Performance Improvement Project.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
Social Worker
1.5 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
Program Description:Learn how to stay in the driver’s seat with the CoP required Performance Improvement Project.
Keep your project in “drive” and avoid the potholes and detours that can cause your project to be become neutral or even go in reverse.
Learn about the purpose and components of the Performance Improvement Project (PIP) and how to stay in compliance.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing performance improvement
projects to remain in compliance with the updated Medicare Conditions of Participation while promoting optimal patient outcomes.
TAHC&H Faculty/Presenter: Linda Parker, RN, BSN, COS-C, HCS-D, Education Coordinator, HealthCare ConsultLink
About the Presenter:
Linda Parker’s career in home health began in 1976 as a field nurse. She has been a part
of the HealthCare ConsultLink team for over 17 years and is certified in OASIS (COS-C), ICD-10 Coding (HCS-D) and has a love for Quality Assessment and Performance Improvement (QAPI).
Her passion for quality care has led her to work directly with agencies as a consultant and educator so that the quality of care, as well as patient outcomes, are improved.
She has been a keynote speaker for HealthCare ConsultLink at sponsored Administrator Trainings with focus on QAPI, Conditions of Participation, OASIS and ICD-10-CM.
[3126] Quality Assurance and Performance Improvement (QAPI) Performance Improvement Project – Are You in the Driver’s Seat?
- Speaker
- Parker, Linda
- Model
- 3126
$45.00
HIPAA Compliance for Hospice Agencies
[3122] HIPAA Compliance for Hospice Agencies
Overview of requirements and applications in hospice setting.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
Program Description:Complying with HIPAA requirements isn’t always easy, and hospices have some
unique complications. There are often a number of family members, unique and intricate family dynamics and often stressful
family situations; communication amongst staff working remotely but as a team; volunteers; working with records after a
patient’s death; etc. This program provides an overview of the HIPAA requirements and application in the hospice setting.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing HIPAA regulations as they pertain specifically to hospice patients.
TAHC&H Faculty/Presenter: Katie Wehri, Healthcare Provider Solutions
About the Presenter:
Katie Wehri is Director of Operations Consulting for Healthcare Provider Solutions, Inc. (HPS) She joined HPS in 2017 with
more than 25 years in the hospice, home health, private duty and palliative care industries and is certified by the Health Care Compliance Association
in health care compliance and health care privacy compliance. She was a provider executive for 13 years and began consulting at the national level in 2009
specializing in regulatory and accrediting organization standards interpretation, all aspects of healthcare provider operations, and compliance. She has worked
with multiple state and national associations and has written numerous articles and provided numerous presentations on these topics.
[3122] HIPAA Compliance for Hospice Agencies
- Speaker
- Wehri, Katie
- Model
- 3122
$37.50
Building Workforce Across Generations: Are You Ready to Compete?
[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and
Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming
cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce.
TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess
About the Presenter:
Adrian Killebrew is a savvy professional whose ability to connect others and build
relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess,
the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations,
regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years.
He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional
Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership.
Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to
investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of
the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is
Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater,
Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others.
[3121] Building Workforce Across Generations: Are You Ready to Compete?
- Speaker
- Killebrew, Adrian
- Model
- 3121
$30.00
Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
How to help Discharge Planners make fact based transition of care decisions.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
Social Worker
1.5 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description:Effective hospital discharge planning and transitions of care have real
benefits in improved patient outcomes and lower hospitalization rates. Though the American Medical Association and the
Joint Commission offer recommendations for discharge planning, there is no universal system used within hospitals. Being
able to work with your hospital discharge planners to help them make fact based transition of care decisions, even if it’s
not to your practice setting, may influence the rest of patients’ lives.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by
utilizing techniques to help discharge planners make fact-based decisions when assisting with transitions of care.
TAHC&H Faculty/Presenter: Cheryl A. Acres RN, CCM, CDP
About the Presenter:
Cheryl Acres has been an RN since 1978, and a certified case manager since 1998.
As of February 2018, she obtained her credentials as a Certified Dementia Practitioner (CDP), and her certification as an Assisted Living Manager (CALM) in Texas.
Clinical practice areas have included acute care and home health care, and case management practice has included group health insurance, home health care, Workers’
Compensation, disability management and consulting, with multiple areas of expertise. She founded her company, Comprehensive Care Management LLC in 2007, in order to
assist seniors and families to develop a care road map, providing education about illness and services for their aging loved ones, and to aid seniors in maintaining their
health, independence, while aging with dignity.
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
- Speaker
- Acres, Cheryl
- Model
- 3117
$45.00
Creating an Effective QAPI Program
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Strategies for implementing an effective agency-wide QAPI program.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][5]quality improvement
Program Description:This program presents the regulatory requirements for Quality
Assurance Performance Improvement (QAPI), and how to create strategies for implementing the requirements to
build an effective agency-wide QAPI program.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by
creating strategies to implement the requirements to build an effective agency-wide QAPI program to enhance patient outcomes.
TAHC&H Faculty/Presenter: Diane Datz, RN, MA, Hospice Educator and Regulatory Specialist, HealthCare ConsultLink
About the Presenter:
Diane Datz has been a hospice nurse and chaplain for twenty-five years. In addition to her nursing credentials,
she holds a master’s degree in spiritual psychology from the Institute of Transpersonal Psychology, Sophia University, Palo Alto, California and a certificate in
gerontology from Our Lady of the Lake University. Diane has published original end-of-life research in Omega Journal of Death and Dying and is a regular presenter
at state and national end-of-life conferences and workshops. Diane also serves as an advisor to TrueSolace, an online platform for grief support. Her volunteer
commitments include serving on the Advisory Board of ABODE: Contemplative Care for the Dying in San Antonio, Texas and as a Board member of Texas and New Mexico
Hospice Organization. Diane co-facilitates meetings for San Antonio Death Café, part of an international movement to encourage public conversations about death
and dying. Diane is also an ordained priest in The Old Catholic Church, Province of the United States. She is currently the Hospice Educator and Regulatory
Specialist with HealthCare ConsultLink.
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
- Speaker
- Datz, Diane
- Model
- 3113
$37.50
QAPI: Closing the Loop on Agency Performance
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][5]quality improvement
Program Description: All agencies believe they provide
quality service in an effective, efficient, and economically sound manner. But proving and backing up
the assertions requires a Quality Assessment and Performance Improvement (QAPI) program that
quantifies results in a measurable way. This program reviews the regulatory requirement for
QAPI program including selection of committee members, development of an effective QAPI policy
and plan, minimal requirements set forth by the state, and activities that can be performed,
measured, and quantified from point to point of review. It also provide updates
for the new QAPI condition and agency requirements applicable to Medicare certified home health
agencies to be implemented on January 8, 2018. The presenter also provides a sample policy and
procedure guide for the new requirements.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an
intent to change or enhance their practice by choosing quality projects that produce measurable outcomes to enhance patient care.
TAHC&H Faculty/Presenter: Jan Spears, Chief Executive Officer of MJS & Associates, LLC
About the Presenter:
Jan Spears is Co-owner and
Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field.
Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted
for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears
has successfully merged clinical and financial strategies into successful operational plans for
numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities
who are undergoing audits by federal contractors through all levels of appeals. She has authored
several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3107] QAPI: Closing the Loop on Agency Performance
- Speaker
- Spears, Jan
- Model
- 3107
$30.00
Achieving Regulatory Efficiencies
[3106] Achieving Regulatory Efficiencies
Many tips and ways to streamline and simplify the execution of compliant management.
TAHC&H Faculty/Presenter: Kay Hollers
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Today’s Home Care Executive is confronted with myriad
regulatory requirements about State and Federal compliance, reimbursement requirements, personnel management,
confidentiality and safety requirements, taxation and much more. This presentation focuses on and proposes changes to processes and systems that
streamline and simplify the execution of compliant management. Maintaining the focus on efficiencies, the presentation also discusses:
appropriate delegation
strategic outsourcing
time management hints
communication techniques
useful technological tools
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change or
enhance their practice by implementing efficiencies to streamline operations related to regulatory requirements.
About the Presenter:
Kay Hollers, RN MPH COS-C HCS-D is an Independent Consultant for HealthCare ConsultLink and has over 35 years’
experience in administration of and consulting with home health and hospice agencies. She holds a post-Masters
certification in Healthcare Evaluation from Wayne State University with emphasis on quality evaluation in healthcare
settings and is a frequent presenter to public and private audiences on topics such as OASIS accuracy, care planning,
clinical best practices, and QAPI procedures.
[3106] Achieving Regulatory Efficiencies
- Speaker
- Hollers, Kay
- Model
- 3106
$30.00
Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
[3105] Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
A focus on common areas of vulnerability and ways to protect against most attacks.
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
Social Worker
1.00 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
Program Description: The recent ransomware attack, and threats of more to come,
have raised questions regarding security and available protection mechanisms. Protecting your health data is more important
than ever and failing to do so can come at a hefty price. This program provides focus on common areas of vulnerability and
discusses ways to protect against most attacks. Risk of data loss and methods of recovery are also examined.
Program Learning Outcome:
Learners will identify ways to manage cybersecurity risks in compliance with the HIPAA Security Rule to
ensure the confidentiality and integrity of electronic protected health information.
TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies
About the Presenter:
Ricky Smith is the President of Innovative Business Technologies, a
SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers.
Prior to IBT, Ricky spent 11 years with the homecare and hospice product group of McKesson Information Solutions. As Director of
Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 19 years in IT health-care,
Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering
sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security,
compliancy, business continuity, and risk analysis.
[3105] Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
- Speaker
- Smith, Ricky
- Model
- 3105
$30.00
Clinical Services Mgmnt: What Works to Improve HH Value-Based Purchasing Performance?
[3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance?
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary: Clinical practices that make a difference in HHVBP scoring.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Faculty: Melinda Gaboury
Program Description: With Home Health Value Based Purchasing (HHVBP)
going strong in the 9 demonstration states it is a forgone conclusion that HHVBP will become a nationwide reality. The core goal of
HHVBP is to reach the best practical patient outcome. HHVBP measures focus on clinical outcomes as central components of a
performance measurement system. For many years, HHAs have worked to achieve improved patient outcomes, but there was no
direct connection to payment. With HHVBP, clinical success for payments can translate to higher Medicare reimbursement.
This program is designed to explore the clinical practices that make a difference in HHVBP scoring. When clinical
practices work for patients, HHVBP makes them work for a HHAs bottom-line as well. This session will:
Identify areas most susceptible to patient outcome improvement
Recognize best practices in clinical operations that impact HHVBP scores
Identify practical steps towards successful implementation of HHVBP best practices
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to
change or enhance their practice by recognizing best practices in clinical operations that impact client outcomes and home health Value-Based Purchasing scores.
About the Presenter:
Melinda Gaboury is co-founder and Chief Executive Officer of
Healthcare Provider Solutions, Inc. (HPS), based in Nashville, TN. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide
financial, reimbursement, billing and clinical consulting to the home care and hospice industries.
With more than 16 years of executive speaking, educating and most importantly day-to-day experience working
with home care and hospice professionals, Gaboury has been a speaker for multiple state and national home care and hospice associations. She is
actively conducting Basic and Advanced Home Care and Hospice Seminars throughout the country. She is currently serving on the HHFMA Board and
Home Care Association of Florida Board of Directors. Gaboury is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference Guide for Field Staff.
[3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance?
- Speaker
- Gaboury, Melinda
- Model
- 3053
$37.50
