New Products
Understanding & Implementing the Comprehensive Assessment, CoPs, & Care Coordination...
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
An in-depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Prior to Jan. 13, 2018, many of the things we “kinda” did okay, such as care coordination,
comprehensive assessment and plan of care management, became mandatory measures under the new Conditions of Participation. And agencies have struggled!
Surveyors continue to site quality of care, care coordination and care planning collectively as one of the top two deficiencies for agencies across the board.
By having an in depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other will lead to more streamlined processes,
develop effective care coordination practices and provide better, more patient-centered plans of care thereby helping to “survey proof” your agencies.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by developing effective care coordination practices in line with the updated home health conditions of participation to contribute to improved patient outcomes.
TAHC&H Faculty/Presenter: Apryl Swafford RN, BSN, COS-C, HCS-D, HCS-H, Home Health Solutions, LLC
About the Presenter:
Apryl Swafford began her nursing career in 1993, obtaining a BSN from Jacksonville State University in Jacksonville, Alabama.
Her first few years were spent learning nursing, trial by fire style, in a 16 bed ICU unit. She transitioned into home health in late 1997 working PRN and weekends while learning her way and has
spent the majority of the years since working home health in some capacity. She has worked as a field clinician/case manager, clinical manager and leader of a cardiopulmonary specialty program.
During her tenure at the last two positions, she was responsible for chart audits, OASIS review and coding plus management of a team of nurses, therapist and home health aides.
Apryl is certified as an OASIS Specialist - Clinical (COS-C), and is a credential holder of the Homecare Coding Specialist (HCS-D) for both ICD-9 and ICD-10. During her free time, she enjoys
her family (there’s a lot to enjoy with 4 children and 9 grandchildren), working on the family’s small farm and running.
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
- Speaker
- Swafford, Apryl
- Model
- 3282
$45.00
Hacking Google Analytics
[3289] Hacking Google Analytics
Learn how to set-up Google Analytics and use it to drive more sales to your agency website.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][10]marketing
Program Description: In this program you will learn how to set-up Google Analytics.
You will be able to use Google Analytics to drive more sales from their website. You will understand how to use the data in your agency practice.
We will cover planning and principles, configuration and administration, data collection, and reporting metrics. Lastly, we will cover measuring return on investment.
Make sure to have your computer, cell phone, username, and password for Google!
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by using Google Analytics data collection and reporting metrics to increase sales.
TAHC&H Faculty/Presenter: Steve Huskey, COO, High 5 Promotions
About the Presenter:
Steve Huskey a.k.a. The Wizard of Google, became involved with technology at a
young age. Programming a computer at age 8, authoring a series of books on Google advertising, and teaching Internet Marketing at University, have
firmly established his tenure in online marketing. He graduated from Texas State University with a degree in Business and is currently
Chief Operations Officer for High 5 Promotions. Having been focused on technology his entire life, Internet Marketing consulting
offers him the ability to use his degree daily. Steve has managed thousands of Internet Marketing campaigns & is certified in
Google and Microsoft Advertising. Steve enjoys sharing his knowledge of marketing to help launch a business to the next level.
[3289] Hacking Google Analytics
- Speaker
- Huskey, Steve
- Model
- 3289`
$30.00
Compliance Concerns with Hiring New Staff: Most Common Pitfalls
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
The most common errors in the hiring and on-boarding process as well as successful strategies for both.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Hiring employees is exciting. It means the employer is growing and is successful.
But, if the employer does not think about unintended consequences of the hiring and on-boarding process, often times right from the beginning,
the employment relationship can be rocky. Attorney Alicia Haff discusses some of the most common errors in the hiring and on-boarding process as well
as successful strategies that could assist in smoothing this process. Specific topics addressed are background checks, application materials -
what should and should not be in these materials, offer letters/contracts, and handbook review - hot topic items.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best hiring practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter:
Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in group
settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become Alicia’s passion.
She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is certified as a Patient Protection
and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the
Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
- Speaker
- Haff, Alicia
- Model
- 3287
$37.50
Rethinking Wound Care & Pressure Ulcer Prevention
[3286] Rethinking Wound Care & Pressure Ulcer Prevention
PDGM expands skilled nursing care...why it’s extremely important to manage wounds efficiently and effectively.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: With Pressure Ulcer (PU) prevalence rates between 2.9% and 19.1% in home care,
it’s extremely important to manage wounds efficiently and effectively. In addition, with the coming changes of PDGM, home care providers will
be forced to expand into more skilled-nursing activities, such as wound care. Amy Cassata, VP Clinical at Swift Medical, has implemented hundreds
of wound care programs and shares her best practices over the years, including clinical best practices, technology recommendations, and
change management techniques.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to
change their practice by implementing evidence-based guidelines in wound care and pressure ulcer prevention to maximize the best possible patient outcomes.
TAHC&H Faculty/Presenter: Amy Cassata, RN, WCC, VP Clinical Operations, Swift Medical
About the Presenter:
Amy Cassata has over 15 years of post-acute care clinical experience as well as experience
overseeing departmental budgets, clinical operations, staffing resources and major EHR configurations in a wide range of health care facilities and projects.
Amy’s unique blend of clinical skills and digital implementation knowledge has helped her transform facilities into world-class leaders in the adoption of
digital health innovations like Swift Skin and Wound.
[3286] Rethinking Wound Care & Pressure Ulcer Prevention
- Speaker
- Cassata, Amy
- Model
- 3286
$45.00
Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assess
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
These items are part of every medical review and there is a new focus on them during Medicare surveys.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Regulatory Compliance is of grave concern always, but especially during times of
heightened scrutiny by medical reviewers. CMS’ has stated concerns about the sources of clinical information for hospice certifications of terminal
illness (CTI) and other recent reminders from CMS emphasizes the importance of compliance with CTI and Medicare election statement requirements. These
items will be part of every medical review and there is a new focus on them during Medicare surveys. The comprehensive assessment of the patient is
the ground work for the care to be provided and requires additional attention by most agencies. This program delves deep into the requirements for
the CTI, Medicare election statement and comprehensive assessment and their impact on operations. It also covers other regulatory and billing necessities
such as the plan of care, Notice of Election (NOE), and current medical review topics.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in the comprehensive assessment of the terminal patient to contribute to optimal patient outcomes.
TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc.
About the Presenter:
Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive
speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and
Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training,
billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of
Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care
Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
- Speaker
- Gaboury, Melinda
- Model
- 3283
$45.00
Growing your Private Duty Agency through Community Outreach
[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][8]skills for working with clients, families, and other professional service providers
§97.260[a][9]community resources
§97.260[a][10]marketing
Program Description: What was started at a kitchen table with a big vision and little money,
Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country.
Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%.
Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses
and social workers all helped build the Acappella brand.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing community education and outreach programs to increase referrals.
TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care
About the Presenter:
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care.
Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services.
Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts.
She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of
Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on
the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of
her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an
amazing husband and three wonderful children.
[3281] Growing your Private Duty Agency through Community Outreach
- Speaker
- Alch, Jo
- Model
- 3281
$30.00
Technology Revolution in Home Care
[3278] Technology Revolution in Home Care
A look at real life case studies of how technology is being implemented in home and community care.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:With an ever-changing competitive market, providers need to consider
how to deliver services more efficiently. This program takes a look at real life case studies of how technology is being implemented
in home and community care to assist in the delivery of services. What technologies are being implemented to record and monitor changes
in an individual’s health? What is being implemented in regional and remote areas to ensure the wellbeing of seniors?
Machine learning is a type of artificial intelligence that is concentrated on developing algorithms that
analyze data and predict future events with tremendous accuracy. It is a technology that is well suited to identify hidden trends and
patterns in vast amounts of data, not visible to the human eye. Jonathan Vallée, CTO of AlayaCare, an end-to-end home healthcare software
solution, discusses the importance of collecting and analyzing data, provide real examples of feasible tech solutions organizations
could implement today, explore the insights gained from utilizing machine learning, and present the results of two studies on applying
machine learning to streams of incoming remote patient monitoring vitals for decision support.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing remote patient monitoring as a tool to aid in improving optimal patient outcomes.
TAHC&H Faculty/Presenter: Jonathan Vallée, M.Sc., CTO, AlayaCare
About the Presenter:
Jonathan Vallée is the VP, Engineering at AlayaCare. AlayaCare looks to
deliver the next disruptive solution for the industry by combining remote patient monitoring, clinical documentation and back office software
supported by machine learning and optimization. Jonathan holds a M.Sc. in machine learning where he has been awarded the board of honors and
has worked as a data science researcher before taking the leadership of JDA’s data science team and now AlayaCare’s. Jonathan is an inventor
and co-inventor on four patents and strives to innovate the home healthcare industry.
[3278] Technology Revolution in Home Care
- Speaker
- Vallée, Jonathan
- Model
- 3278
$37.50
Episode Management in PDGM – What's your Plan
[3277] Episode Management in PDGM – What's your Plan
Learn concepts of patient case management in the PDGM environment...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program, viewers will learn concepts of patient case management in the PDGM environment.
Topics include patient centered, individualized assessments; planning specific interventions and goals; focused learning plans; and following a roadmap of
care delivery to reach best outcomes by discharge.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by
implementing best practices in patient case management to contribute to optimal patient outcomes in the Patient Driven Groupings Model environment.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several
leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a
sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several
committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3277] Episode Management in PDGM – What's your Plan
- Speaker
- Osburn, Jennifer
- Model
- 3277
$37.50
Minimizing the Burden of Employment Management
[3276] Minimizing the Burden of Employment Management
Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently...
NOW AVAILABLE: RELEASED 9/6/2019 This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: A healthcare company needs to stay focused on hiring good healthcare professionals, marketing to hospitals and doctors, getting paid for their
billing in a timely manner, and staying in compliance with state and federal requirements.
Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently. Any employer that can focus on their core competencies will be more
profitable than one that has to hire and manage a larger staff that does not make the company money or keeps the company accredited. This program addresses issues facing any employer in today’s
business environment, such as governmental compliance, payroll, employee management software, insurance procurement, Workers Compensation insurance, and safety.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their
practice by implementing best practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: D.W. Bobst, TrendHR
About the Presenter:
D.W. Bobst founded the TrendHR network of companies in 1997.
TrendHR is a Dallas based human resource outsourcing company that provides HR, Staffing, and PEO services to businesses nationwide,
allowing businesses to focus on their competencies and grow their business by minimizing the burden of employment administration.
TrendHR has received recognition several times over the years in the Inc. 5000, Dallas Business Journal, USCA, and others. Mr. Bobst
has served in the U.S. Navy, and is an active member of the National Association of Professional Employer Associations, the
Society of Human Resource Management, and the Rockwall, Mesquite, and Garland Chamber of Commerce.
[3276] Minimizing the Burden of Employment Management
- Speaker
- Bobst, D. W.
- Model
- 3276
$30.00
Managing Utilization under PDGM with Star Ratings in Mind
[3275] Managing Utilization under PDGM with Star Ratings in Mind
A review of how agency outcomes affects star ratings under PDGM.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program the presenters review how agency outcomes affects star ratings under PDGM.
A case study is presented focusing on care of the patient with a specific primary diagnosis and
differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing
inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients
under PDGM, and recommended metrics to track under PDGM.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change
their practice by implementing effective clinical approaches to contribute to improved patient outcomes under the Patient Driven Groupings Model.
TAHC&H Faculty/Presenter: Christopher Attaya, Strategic Healthcare Programs & Sue Payne, RN, MBA, Corridor
About the Presenter:
Christopher Attaya joined SHP in 2014 after spending 28 years in executive
and consulting positions within the Home Health and Hospice industry. In his role, he is responsible for product development and client relationships
to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark
data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public
Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
About the Presenter:
Sue Payne joined the Corridor team in December 2016 as part of the Transpirus
acquisition where she served as the Senior Vice President of Clinical Services. In her role, Sue is responsible for clinical quality and business review
to assure client satisfaction. She also serves as the Corporate Compliance Officer.
Sue has over 25 years in home care operations and strategic leadership. Prior to her role at Corridor, Sue was the Vice President of Home Health at
Advanced Home Care and at Life Care at Home, both of which are multi-state home care providers. Prior to that, she was the Administrative Director at
Bon Secours Home Care which is a multi-site hospital based home care agency. She has experience with hospital based, long term care and privately held home
care companies. Sue was the recipient of the 2011 Leadership Award from the Association for Home & Hospice Care of North Carolina. She has presented
nationally at Press Ganey, Visiting Nurses Association of America, American Congress of Healthcare Executives, and State Associations on topics such as
preventing avoidable readmissions, value based purchasing, staffing retention and early careerist mentoring. She currently serves as a VNAA board member
and is on the VNAA Governance Committee.
Sue has a B.S degree in Nursing from Radford University, a M.B.A from the University of Tennessee-Chattanooga and holds Certification in
Home Health/Hospice from the National Association of Home Care.
[3275] Managing Utilization under PDGM with Star Ratings in Mind
- Speaker
- Attaya, Chris & Payne, Sue
- Model
- 3275
$45.00
Refocus to SUCCEED
[3274] Refocus to SUCCEED
This is the moment for industry and agency leadership to prepare and to shine.
NOW AVAILABLE: RELEASED 9/6/2019 This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine .
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The home health care industry is at the door of regulatory and financial redesign.
This is the moment for industry and agency leadership to prepare and to shine. Focus will be key. Reframing agency self-awareness, and the
degree to which each agency is willing to be unflinching in that assessment process, will determine the successful organizations in the coming years.
This program provides metrics used in industries that have experienced change to determine what can help your organization.
Viewers will learn the difference between the tired annual agency evaluations and using new techniques to measure operational effectiveness including
defining assessment metrics that clearly show the agency’s strengths and weaknesses. When done you will understand how a clear focus drives a strong plan and
allows flexibility in meeting the coming changes.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to
change their practice by implementing techniques to measure operational effectiveness to discover the agency’s strengths and weaknesses.
TAHC&H Faculty/Presenter: Donna Floyd, RN, BSN, Crag Business Group
About the Presenter:
Donna Floyd has been a Registered Nurse for over thirty years and has
extensive health care experience in management of national, regional and start-up organizations, including home health agencies.
She is accomplished in the areas of program and policy development, staff education and competency development. Donna’s broad span
of experience ranges from successfully holding positions as Agency Administrator, Clinical Nurse Manager, and corporate VP of Program
Development to leading organizations in successfully achieving growth and national accreditation. She has provided leadership in the
Home Care Association of Colorado as a liaison to the Department of Public Health survey department and served` as a member of the
Education Committee. Donna has extensive experience with home health agencies and licensure rules in multiple states as well as
having contacts in a variety of state departments of health.
[3274] Refocus to SUCCEED
- Speaker
- Floyd, Donna
- Model
- 3274
$30.00
PDGM – Changes Can Not Start Soon Enough!
[3273] PDGM – Changes Can Not Start Soon Enough!
Highlights the areas impacted and outlines process changes to assist agencies in optimizing operations performance.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: The most significant change in Homecare Reimbursement in 20 years will go into effect
January 2020. The Patient Driven Groupings Model – PDGM is complicated, confusing and overwhelming. Operational areas likely impacted under the new
payment model include referral and sales management, intake, revenue cycle, operational reporting, order and supply management, and much more. This
program highlights the areas impacted and outlines process changes to assist agencies in optimizing operations performance under PDGM to succeed
under this new payment model.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by
implementing policies and clinical practices to uphold quality patient care measures and maximize reimbursement under the Patient Driven Groupings Model.
TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc.
About the Presenter:
Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix
calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3273] PDGM – Changes Can Not Start Soon Enough!
- Speaker
- Gaboury, Melinda
- Model
- 3273
$45.00
The Illinois RCD Experience: Preclaim Review Success
[3272] The Illinois RCD Experience: Preclaim Review Success
An on-demand, rich-media recording of Part Two of the June 19, 2019 RCD Training Event in San Antonio.
TAHC&H CONFERENCE RECORDING: This program was presented on 06/19/2019 at the Texas Association of Home Care & Hospice RCD Training Event in San Antonio. It is one of 2 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: June 19, 2019
TAHC&H Event: RCD - Review Choice Demonstration Training | San Antonio
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Home Health Providers in Illinois, North Carolina, Ohio, Florida or Texas are
gearing up for the implementation of the Review Choice Demonstration (RCD) in their states.
Following the Palmetto GBA RCD training presented 6/19/19, two distinguished Illinois providers - both board members of the Illinois HomeCare & Hospice Council - presented results
of preclaim review and review choice in Illinois - the first state to begin. They present data from Illinois, issues impacting Illinois providers, and each one presents their own agency's experiences - along with
practical tips and tested processes to help you be successful with RCD.
RCD Goals
Assist CMS in developing improved methods to identify, investigate, and prosecute potential fraud
Protect the Medicare Trust Fund
Reduce the rate of improper payments
Improve provider compliance with Medicare rules and requirements
Offers providers increased flexibility and choice
Risk-based changes to reward providers who show compliance with policies
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home Health Care of Sparta Community Hospital and President, Illinois HomeCare & Hospice Council
| Sheila Guither, MSN, RN, CWOCN, COS-C. OSF Home Care Services and Past President, Illinois HomeCare & Hospice Council
About the Presenters: Sheila Guither MSN RN, CWOCN, COS-C currently serves as Immediate Past President of the Illinois Home Care and Hospice Council.
She works as the Manager of Clinical Practice and Staff Development for OSF Healthcare- Home Care and Post-Acute Services in Peoria, IL.
Throughout the Illinois Preclaim Review demonstration, OSF achieved a 100% affirmation rate without compromising access to care.
Sheila earned her Master’s Degree in Nursing Education from OSF Saint Francis College of Nursing, her BSN from Mennonite College of Nursing in
Bloomington, IL and her Wound, Ostomy, and Continence Nurse (WOCN) certification from Emory University in Atlanta, GA.
She has worked in the Home Care field for 23 years serving in various clinical and leadership roles. She resides in Bloomington, IL with her husband and three children.
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the administrator of At-Home
Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the hospital
based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care
hospitalization rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist.
Cheryl is committed to having a voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care
but also quality of care to those we serve all while staying compliant with rules and regulations of home health. With the implementation of the pilot program of
Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation rate through the education and implementation of processes to ensure accurate,
complete documentation.
[3272] The Illinois RCD Experience: Preclaim Review Success
- Speaker
- Adams, Cheryl + Guither, Sheila
- Model
- 3272
$60.00
BE-ing with Those Suffering: What to and Not to Say
[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it
is so challenging to be with others’ pain...
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: We WANT to be present with others when they are hurting.
We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it
is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and
applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and
family while also caring for themselves as caregivers.
TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group
About the Presenter:
Reverend Dr. Carla Cheatham began in social services with an MA in Psychology,
certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator.
Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader
for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate
Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and
emotional competencies for professionals.
[3156] BE-ing with Those Suffering: What to and Not to Say
- Speaker
- Cheatham, Rev. Dr. Carla
- Model
- 3156
$45.00
MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
[3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
Outlines essential steps to help home health teams fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM).
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Understanding the CMS proposed rule isn’t enough to carry a home health organization
forward successfully with the new payment and quality requirements. Agencies must work to operationalize the new reality, assessing the impact and
transforming policies and practices to uphold quality and maximize reimbursement. This program outlines essential steps to help home health teams
fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM).
Program Learning Outcome:
Participants will actively participate in the learning activity and indicate an intent to change or enhance their practice by implementing policies and
practices to uphold quality patient care measures and maximize reimbursement under the Patient Driver Groupings Model.
TAHC&H Faculty/Presenter: William J. Simione III, Managing Principal, Simione Healthcare Consultants
About the Presenter:
Bill Simione III serves as Managing Principal at Simione Healthcare Consultants, leading all consulting, as well as
product and service delivery to support home care and hospice business improvement. He previously managed Simione's Financial Consulting division, and has been actively involved in the
home care and hospice industry for more than 25 years. Bill has held many interim management positions over the years, including Chief Executive Officer, Chief Financial Officer and
Director of Patient Accounting for numerous home care/hospice organizations ranging from single agencies to multi-state organizations and hospital-owned postacute entities. During his
interim management positions, he has been responsible for many agency turnarounds, including positioning an agency for acquisition.
Bill is a highly experienced speaker addressing many national home care and hospice organizations, as well as state and local associations. He is a graduate of
Villanova University with a B.S. in Accounting.
[3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
- Speaker
- Simione III, William J.
- Model
- 3151
$60.00
Innovating Change: Recent Changes and Recommendations for Nursing Peer Review Compliance
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
When and how to conduct a nursing peer review.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
Program Description: This is an informative session on nursing peer review which presents
when and how to conduct a nursing peer review, the Texas Board of Nursing requirements, HHSC requirements, as well as best practices.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by identifying the
types of nursing peer review, when nursing peer review is required, and how to conduct and document a nursing peer review.
TAHC&H Faculty/Presenter: Amanda J. Ellis, Partner, Dalrymple, Shellhorse, Ellis & Diamond, L.L.P.
About the Presenter:
Amanda J. Ellis advises licensed providers on operational and regulatory matters related to their practices,
including licensing and health care privacy law compliance. She has represented various entities and individuals
at the State Office of Administrative Hearings and before other agencies, including the Texas Medical Board, Texas State Board of Nurse Examiners, and the Texas Department of State Health Services.
Ms. Ellis is a member of the State Bar of Texas, the Austin Bar Association, the Texas Pharmacy Association and the
Texas Counseling Association. She frequently speaks before professional organizations, state agencies and industry groups regarding administrative and
health law issues, including professional health care licensing and enforcement defense and federal and state privacy law compliance.
Ms. Ellis currently serves on the Board of the Administrative Law Section and is a member of the Health Law Section of the Austin Bar Association.
In May 2013, she was appointed to the Texas Board of Occupational Therapy Examiners. Ms. Ellis is Board Certified in Administrative Law by the Texas Board of
Legal Specialization, and serves on the Administrative Law Exam Commission.
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
- Speaker
- Ellis, Amanda J
- Model
- 3144
$30.00
Advanced Concepts in Finance: Revenue Cycle Management
[3134] Advanced Concepts in Finance: Revenue Cycle Management
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Management of the home health revenue cycle is an evolving challenge
and must be effective. Cash flow optimization efforts must be balanced against compliance threats. The complexity of the revenue cycle
continues to change with the onslaught of new payers. When processes are not effectively managed the agency’s cash flow can suffer significantly.
The CMS Targeted Probe and Educate (TPE) initiative and the possible implementation of the Review Choice Demonstration
has heightened the potential risks of poor revenue cycle or documentation management practices.
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
Program Learning Outcome:
Participants will actively participate in the learning activity and apply best practices for documentation management processes.
TAHC&H Faculty/Presenter: Melinda Gaboury, COS-C, CEO, Healthcare Provider Solutions
About the Presenter:
Melinda Gaboury with more than 27 years in home care, has over
17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country.
Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence.
ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently
serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3134] Advanced Concepts in Finance: Revenue Cycle Management
- Speaker
- Gaboury, Melinda
- Model
- 3134
$52.50
Advanced Concepts in Compliance: HIPAA 1996 – A hard pill to swallow
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Social Worker
1.0 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: The Health Insurance Portability and Accountability Act of 1996 [HIPAA] is no longer a minor!
More than 21 years have passed since it became law and it is still a compliance headache for healthcare providers.
Never fear…compliance is achievable! Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change their practice by adhering to the HIPAA
Privacy Rule, Security Rule, and Breach Notification Audit Program in an effort to protect patient privacy.
TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC
About the Presenter:
Luis J. Acevedo, Esq. has substantial experience in executive management of
large healthcare corporations, as well as extensive knowledge of Health Law including licensing, access, regulation, compliance, Stark Law,
anti-kickback and e-health. He offers impressive experience in healthcare transactions, corporate and business counseling.
Mr. Acevedo has used his extensive background to help health care clients with sales and transactions,
to resolve internal conflicts, as well as conflicts with government agencies.
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
- Speaker
- Acevedo, Luis
- Model
- 3142
$30.00
All in a Day’s Work… “Surveyor is in the Lobby!”
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Master your administrative responsibilities before a surveyor appears in the lobby!
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Administrators of home health and hospice agencies are responsible for implementing and
supervising the administrative policies and operations of the agency AND for supervising the provision of all services to agency clients on a day-to-day basis.
The time to ensure that you have mastered these responsibilities is not when the surveyor is in the lobby! This discussion of Chapter 97 rules can
potentially improve your survey outcomes and increase the likelihood of sustained success for surveys to come.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring that agencies’ clinical practices and
documentation are in compliance with the Home and Community Support Services Agencies (HCSSA) licensure regulations to ensure successful surveys and optimal patient care.
TAHC&H Faculty/Presenter: Dana Madison, RN, BSN, MBA, Administrator/Owner, BSA Compassion Home Care; Mary Helen Tieken, RN, BSN, President, Nurses in Touch, Inc.
About the Presenter:
Dana Madison is the Administrator / Co-Owner of BSA Compassion Home Care in Amarillo, Tx as well as
the Alternate Administrator / Co-Owner of two PAS agencies in Lubbock and Amarillo. Dana's health care experience includes working as a RN for 39 years, hospital administration
for 2 years, Practice Manager of a physicians' practice for 8 years and a home health administrator and owner for 24 years. Dana received her BSN from Texas Women's
University in Denton and a MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice
from 2010-2012 and currently serves as the Treasurer for the Board of TAHCH.
About the Presenter:
Mary Helen Tieken is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and
hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent
the last 27 years in home health and hospice.
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
- Speaker
- Tieken, Mary Helen & Madison, Da
- Model
- 3143
$30.00
Business Continuity and Data Protection
[3147] Business Continuity and Data Protection
Essential steps to ensure business continuity and survival.
Presentation Info:
Presentation Date: November 14, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: 73% of organizations that experienced a systems failure were
down for 30 minutes or more! (2017 State of Resilience Report). This presentation communicates business continuity and survival
by leading your organization through essential steps. A focus is placed on common areas of vulnerability and ways to protect
against most attacks. The presenter examines the risk of data loss and methods of recovery, including concepts of business
continuity, disaster planning, and IT strategies you can easily and affordably implement.
Program Learning Outcome:
Participants will identify ways to manage cybersecurity risks to protect against data loss, identify methods of recovery, business continuity and disaster planning.
TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies, Inc.
About the Presenter:
Ricky Smith is the President of Innovative Business Technologies, a SOC II
compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11
years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about
IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and
telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates
to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
[3147] Business Continuity and Data Protection
- Speaker
- Smith, Ricky
- Model
- 3147
$60.00
