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Connected Home – The Artificial Intelligence Revolution
[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and
how to use to your benefit.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology.
Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community
into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and
how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that
responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes.
TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix
About the Presenters:
Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in
both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix,
she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization,
National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for
Patient Care, a multi-state for profit home health and private duty nursing organization.
Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care &
Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board,
National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008.
Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying,
assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and
capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO.
Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the
pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and
numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University.
[3376] Connected Home – The Artificial Intelligence Revolution
- Speaker
- Brand, Sherl & Terenzetti, Jon
- Model
- 3376
$45.00
Cyber Related Threats and Managing the Risks
[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the
last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions
have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies
About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
Dave I. Davis Coming Soon
[3374] Cyber Related Threats and Managing the Risks
- Speaker
- Smith, Ricky
- Model
- 3374
$45.00
Using Technology to Optimize Home Care Staffing Resources
[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff ...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
Program Description: Many Texas home health agencies are currently dealing with a staffing
shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled
appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes,
and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff while being able to provide better – meaning, more timely and higher quality – care to their patients.
TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare
About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi.
She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a
strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch
Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham
University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago.
Dave I. Davis Coming Soon
[3373] Using Technology to Optimize Home Care Staffing Resources
- Speaker
- Davis, Dave & Turano, AnnaMaria
- Model
- 3373
$45.00
They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
The calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: In 2012 CMS changed the Hospice Cap method of calculation for all
new providers and those who chose not to grandfather themselves. This presentation will discuss and give you the calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H Faculty/Presenters: Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenters:
Jill Schuerman has over 14 years in hospice, serving as regional and national Director of
Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid
regulations and changes and the creation of related Policy and Procedures. Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC.,
which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since
starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and
Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
- Speaker
- Schuerman, Jill
- Model
- 3368
$30.00
Creating a QAPI Culture of Leadership in Hospice
[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the
regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a
meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care,
identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on
how to develop a culture of leadership in their own agency.
TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess
About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years
of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant.
Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas.
In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients,
and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care
and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3365] Creating a QAPI Culture of Leadership in Hospice
- Speaker
- Ellis, Zaundra
- Model
- 3365
$45.00
Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be
diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver
skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line.
In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in
delivering quality care to the plan’s members.
TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network
About the Presenters:
Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions
with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the
home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the
Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob
hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly
column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by
Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019
Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry.
Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human
Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care
facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA.
She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and
Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public
educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the
Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement.
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
- Speaker
- Roth, Bob & Cornelius-Toft, Mich
- Model
- 3363
$45.00
Legal Decisions & Care Options for Medically Complex Individuals Transitioning Medicaid Progra
[3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs
Legal decisions and care options for teens and young adults with
disabilities who are aging out of pediatric Medicaid programs.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
Program Description: This session is a panel discussion of experts on legal decisions and care options for teens and young adults with
disabilities who are aging out of pediatric Medicaid programs. Each person’s rights for personal autonomy, liberty, freedom and dignity is one that is to be respected and supported.
By law, each adult or emancipated minors presumed to be competent to make decisions for him/herself. Many families need guidance and education to navigate this pathway successfully
with their loved one. Knowing what options are available to families for their loved ones is a difficult path to manage, but with the information provided in this session, agency
leaders will know what resources are available and how to guide families to the legal path that is best for them.
TAHC&H Faculty/Presenters: Terry Anstee, Staff Attorney, Disability Rights Texas; Courtney Carey, MS, QIDP, TxCG, Director of Provider Services - Denton County MHMR Center, Travis Weaver, JD, The Weaver Firm
About the Presenters:
Terry Anstee is a staff attorney at Disability Rights Texas, the federally-funded protection and
advocacy organization charged with protecting the rights of persons with disabilities in Texas. In this role, Terry has represented many children in fair hearings on
a variety of Medicaid issues, including Comprehensive Care Program services and Medically Dependent Children Program services. Terry is also a Registered Nurse and
his nursing experience helps him to understand client’s medical issues and clinical records. He has dealt with Health and Human Services, Texas Medicaid and Health
Partnership, and Medicaid Managed Care organizations on a variety of issues and their obligations under the law.
Courtney Carey received her BSW from Tarleton State University and her MS in Long Term Care, Senior Housing and Aging Services
from the University of North Texas. Courtney is also a Texas Certified Guardian. She has worked for Denton County MHMR for almost 18 years with both the Mental Health and
IDD services. Courtney is the Administrator of Provider Services which encompasses the Denton County Guardianship Program and the Home and Community Based Services (HCS)
Medicaid Waiver Program. Both are a provider of last resort for Denton County.
Travis Weaver is an attorney with Travis Firm Attorneys in Rhome, Texas who provides his community with deep legal knowledge
and strong personal commitment to helping obtain nursing home benefits, protect assets through a will, claim ownership of inherited property or cash, and negotiate
business transactions. Travis works in partnership with his father, Rick Weaver, an attorney with more than 30 years of experience and outstanding credentials including:
Board Certified in Estate Planning and Probate Texas Board of Legal Specialization.
[3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs
- Speaker
- Anstee,T & Carey,C & Weaver,T
- Model
- 3360
$37.50
Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
Insights for teams, team leaders and case managers based on the findings of gap analyses...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new financial realities under PDGM require home health agencies to look closely at
clinical operations and make accommodations that will uphold quality, including care alternatives that add value to the equation. Laura Wilson shares
insights for teams, team leaders and case managers based on the findings of gap analyses to help organizations make a successful transition under the new requirements.
TAHC&H Faculty/Presenters: Laura Wilson, RN, BSN, COS-C, Senior Manager, Operations Consultant, Simione Healthcare Consultants LLC
About the Presenters:
Laura Wilson A nurse in home-based care since 1985, Laura has served in progressively
responsible clinical and regional leadership roles in the throughout the United States, including Minnesota, Washington, and Florida. Her extensive expertise includes
multi-site operations, quality management, human resources, compliance, business development in home-based care. With additional experience in home health consulting
and acute care, she has worked to advance the role of home health, hospice and palliative care to support population health with health systems and networks.
Wilson previously worked for Kindred at Home (MN), North Memorial Health Care (MN), Intrepid USA Health Care Services (TX), Nurse On Call Home Health Care (FL),
Tender Loving Care/Staff Builders (Western US), In Home Health (MN), and Health One Home Care & Hospice (now Allina – MN). A certified OASIS clinical specialist,
she earned her BSN from the University of North Dakota, Grand Forks.
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
- Speaker
- Wilson, Laura
- Model
- 3372
$45.00
Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
Gain insight on the vital parts and pieces to improve
performance with the new payment requirements.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new cash reality under PDGM has home health agencies eager to determine if their
well-laid plans have created effective change to strengthen clinical and financial operations. Gain insight on the vital parts and pieces to improve
performance with the new payment requirements. From revenue validation to organizational processes, Ron Barrera will diagnose and provide a treatment
plan to manage cash flow and achieve greater efficiency.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants LLC
About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of
progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance
to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and
also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals
for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers
ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association,
Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
- Speaker
- Barerra, Ron
- Model
- 3371
$45.00
Implementation Strategies for RCD in the New World of PDGM
[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly
and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with
Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front
line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with
Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to
achieve a better than 100% affirmation rate. Learn from their experience and ensure your success.
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council
About the Presenters:
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the
administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the
hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization
rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a
voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all
while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation
rate through the education and implementation of processes to ensure accurate, complete documentation.
Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver
exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare
and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time
high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of
the Community Foundation for the Land of Lincoln Young Philanthropists.
[3370] Implementation Strategies for RCD in the New World of PDGM
- Speaker
- Adams, Cheryl + Ratcliffe, Sara
- Model
- 3370
$45.00
Surviving & Thriving During Times of Great Change
[3318] Surviving & Thriving During Times of Great Change
It's about you and what you can do to make positive change happen for yourself and your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: In the wake of unrelenting changes surging through the private, government, and
not-for-profit sectors, today’s most urgent challenge has shifted. If you aspire to grow in your organization, you shouldn’t be spending your time
convincing yourself and others why change should be happening or why it should not be happening. You should be spending your time specifically
designing a plan to address the conditions and challenges of change itself.
This presentation is about you and what you can do to make positive change happen for yourself and your organization.
It focuses on the link between purpose and change, getting you in shape, enlisting people to support you, to perform, help facilitate change, and enjoy the process.
Program Learning Outcome: Participants will actively engage in the discussion by identifying how to address the challenges of change and facilitate
change management techniques to help grow in your organization.
TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates
About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader
who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology.
With an education background in teaching, she has taught at both the high school and college levels and has held
administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to
positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations:
chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution.
She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that
time has worked with over 500 organizations and associations throughout the United States and Canada.
[3318] Surviving & Thriving During Times of Great Change
- Speaker
- Bryan, Martha
- Model
- 3318
$60.00
Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Imagine what your life would be like if you could deal with all time
pressures and stressful situations in a way that makes you healthier, happier and more effective? Would you be a better parent, boss,
worker or friend? And, would you enjoy your family, work and friends more?
The ability to control your time and your reaction to stressful situations is one of the most powerful skills you can develop.
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life.
Program Learning Outcome: Participants will actively engage in the discussion by identifying the causes and
effects of stress and develop the skills required to manage stress.
TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates
About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader
who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology.
With an education background in teaching, she has taught at both the high school and college levels and has held
administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to
positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations:
chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution.
She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that
time has worked with over 500 organizations and associations throughout the United States and Canada.
[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
- Speaker
- Bryan, Martha
- Model
- 3317
$60.00
Advanced Concepts in Communication: Implement Strategies to Cultivate a Culture Embrace Chang
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or
risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully
execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes.
TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice
About the Presenters:
Janice Riggins is a registered nurse with over 25 years of home health experience.
She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of
Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role,
quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation.
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
- Speaker
- Riggins, Janice
- Model
- 3314
$30.00
Understanding Emergency Preparedness Business Continuity Plan Requirements
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
This presentation identifies
the key elements of a business continuity plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation identifies
the key elements of a business continuity plan. You will be able to discuss the various types of business continuity
plans that may be used for compliance with emergency preparedness requirements. You will be able to discuss strategies for
how to identify operations essential to a home care agency and write or update their current plan as applicable to the services
provided and implement the plan in the event of a disaster.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their
practice by developing business continuity plans that ensure ongoing services to their patients in the event of a disaster.
TAHC&H Faculty/Presenters: Beverly Sepulveda, BSN, RN, MBA, SynerImages Healthcare Consulting, LLC
About the Presenters:
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance.
Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the
MCO industry. Her company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance
services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held
senior management positions with Aetna, CIGNA, and MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of
America Home Health, North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup and
compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational
conferences/webinars and other business operations assistance.
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
- Speaker
- Sepulveda, Beverly
- Model
- 3309
$30.00
Advanced Concepts in Finance: Principles for Budgeting
[3311] Advanced Concepts in Finance: Principles for Budgeting
This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: A good budget is the foundation of any strong financial plan.
It requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans.
Budgeting exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how
the budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or
enhance their practice by identifying how a realistic budget can enhance operational and clinical performance.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants
About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on
more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader.
He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management,
benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas
in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency.
In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance
improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement
functions for providers ranging in size from $25M to $280M+ in annual revenue.
An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers
Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3311] Advanced Concepts in Finance: Principles for Budgeting
- Speaker
- Barerra, Ron
- Model
- 3311
$45.00
Advanced Concepts in Business Development: Relationship Marketing
[3312] Advanced Concepts in Business Development: Relationship Marketing
This presentation is intended to completely rewire the way you look at the marketing activities in your agency!
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Unfortunately, Healthcare has turned into a cutthroat industry.
How can you set your agency apart in your marketing strategy where they don’t just look at your liaison as a muffin pusher?
This presentation is intended to completely rewire the way you look at the marketing activities in your agency.
You will learn the importance of implementing a social work mindset that will be the building block for the exceptional care your agency will provide.
You will learn the importance of hiring based on candidate qualities, not just their qualifications, and hiring vested associates who believe in your mission.
You will also learn the importance of mirroring the expectations of your referral sources to gain optimal partnerships.
You get one chance to make a first impression, let’s build one that lasts!
Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare
About the Presenter:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC.
Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she
has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in
both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees.
Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3312] Advanced Concepts in Business Development: Relationship Marketing
- Speaker
- Willett, Ricka
- Model
- 3312
$45.00
Operations, Budgeting, and Cash Flow Under PDGM
[3316] Operations, Budgeting, and Cash Flow Under PDGM
Identify key steps to ensure a smooth and comprehensive assessment of financial needs for home health operations under PDGM.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Budget planning is an important priority every year, but it takes on
new significance with PDGM in 2020. PDGM critical metrics will be key not only to managing your operations, but also for
projecting your financial outcomes. This budget presentation will identify key steps to ensure a smooth and comprehensive
assessment of financial needs for home health operations under PDGM.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate intent to change their practice by identifying key steps to ensure a comprehensive assessment of financial needs for home
health operations under PDGM to ensure continued operation and that contribute to improved patient outcomes.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants
About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on
more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader.
He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management,
benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas
in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency.
In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance
improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement
functions for providers ranging in size from $25M to $280M+ in annual revenue.
An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers
Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3316] Operations, Budgeting, and Cash Flow Under PDGM
- Speaker
- Barerra, Ron
- Model
- 3316
$60.00
Most Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...
[3307] (Most) Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...But Were Afraid to Ask
Become familiar with the Anti-kickback Statute, Stark Law and the False Claims Act.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Federal and state governments have ramped up their efforts to combat fraud, waste and abuse in the healthcare system.
Despite these efforts, providers throughout the nation continue to face enforcement action. Understand what is at stake, by understanding your responsibilities and legal obligations.
Become familiar with the Anti-kickback Statute, Stark Law and the False Claims Act.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their
practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice.
TAHC&H Faculty/Presenters: Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC
About the Presenters:
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of
health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state
fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare
and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing
Medicare and Medicaid program coverage and reimbursement issues.
[3307] (Most) Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...But Were Afraid to Ask
- Speaker
- Papapanagiotou, Jennifer
- Model
- 3307
$45.00
Advanced Concepts in Ethics: Resourceful Leadership
[3310] Advanced Concepts in Ethics: Resourceful Leadership
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:Home Health agencies have a duty of care for the patients/clients they serve. A duty of care refers to the obligation to
take responsible care to avoid injury to a person whom, it can be reasonably foreseen, might be injured by an act or omission. Omission is often the area that puts agencies at greatest risk.
A clinician didn’t know how to meet a need, therefore, they overlook that it exist. In home health, the care you provide must be looked at through a multidisciplinary lens where multiple
complex issues will arise. As an Administrator, there will be times you are dependent on outside resources, and community partners, to solve a need. It is also important to understand
ethical issues associated with using outside resources, including ensuring that there are no “kickbacks” associated with using other community partners.
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
Program Learning Outcome: Participants will actively engage in the learning activity and identify ethical issues associated with using community resources
and ways to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H Faculty/Presenters: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare, LLC and Summer Napier, RN, BSN, COS-C, HCS-C, CEO, Healing Hands Healthcare, LLC
About the Presenters:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior
to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into
new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a
Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC.
Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision.
Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the Private Duty
Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas at Arlington and
is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3310] Advanced Concepts in Ethics: Resourceful Leadership
- Speaker
- Willett, Ricka & Napier, Summer
- Model
- 3310
$45.00
Complaint Investigation & Resolution: Managing Complaints
[3305] Complaint Investigation and Resolution: Managing Complaints
How to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description:In this presentation you will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints. Also learn how to develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
Program Learning Outcome: Participants will actively engage in the learning activity and identify methods to develop person-centered
approaches to improve effectiveness and consistency of managing and reducing complaints.
TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services
About the Presenters:
Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science
in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing,
where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and
Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager.
[3305] Complaint Investigation and Resolution: Managing Complaints
- Speaker
- Diaz, Idalia [TX HHS]
- Model
- 3305
$45.00
