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Wrapping Your Arms Around RAP Requirements for 2021 and Beyond

[3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
Learn what is needed for filing a RAP and the penalty calculation for untimely RAPs Presentation Info: TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access Presentation Date | February 9, 2021 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Still questioning how your agency may be impacted by the full RAP requirements for 2021? In this presentation Melinda Gaboury provides you with the opportunity to learn what is needed for filing a RAP and the penalty calculation for untimely RAPs. Don't miss out on an outline of the NOA timing parameters along with operational processes for being effective with RAP submissions. Program Learning Objective(s): Coming Soon TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1. [3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond

Speaker
Gaboury, Melinda
Model
3500

$45.00

Advanced Concepts in Business Development: Marketing Homecare in the Digital Age

[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
Intended to completely rewire the way you look at the marketing activities in your agency! Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: How can you set your agency apart in your marketing strategy? This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the importance of implementing a social work mindset in a digital atmosphere that will become the building blocks of reputation management for the exceptional care your agency will provide. Finally, you will have the opportunity to assess you follow-up and follow-through. You only get one chance to make a first impression, let’s build one that last. Program Learning Objective(s): Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter(s): Lauren Patrick | M. A., Director of Development and Marketing, Helping Restore Ability About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships. [3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age

Speaker
Patrick, Lauren
Model
3459

$30.00

Labor Trends: The Future of Recruitment and Retention

[3468] Labor Trends: The Future of Recruitment and Retention
A look at the latest caregiver recruitment and retention trends... Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: The economy changed nearly overnight with unemployment shifting from an all time low to a Great Depression high. During a time when most people were told to stay home, the need for home care based services is expected to surge. Maggie Keen, VP of myCNAjobs presents a look at the latest caregiver recruitment and retention trends. She explores what rules have changed, what's stayed the same, and how to attract and retain the best workers to build a truly differentiated experience to grow your agency. Program Learning Objective(s): Participants will actively engage in the learning activity and identify changes in recruitment and retention trends and discuss methods on how to attract and retain workers. TAHC&H Faculty/Presenter(s): Maggie Keen, VP, myCNAjobs About the Presenter(s):
Maggie Keen is a national caregiver recruitment speaker and Vice President at myCNAjobs. After spending the last 6 years consulting with top senior care companies across the country, Maggie has unique insight into what innovators are doing to tackle their toughest recruiting challenges. She's on a mission to arm healthcare recruiters with more insight about Caregiver motivations to fuel the hiring and retention of a workforce plagued with high turnover. [3468] Labor Trends: The Future of Recruitment and Retention

Speaker
Keen, Maggie
Model
3468

$37.50

Clearing the Path to Pediatric Reimbursement

[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. 1 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors. TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting About the Presenter(s):
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing. Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance. [3444] Clearing the Path to Pediatric Reimbursement

Speaker
Sepulveda, Beverly
Model
3444

$37.50

The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?

[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
Covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Do you know how compliant you are with the components of the CARES Act? Amy Knight has been on top of this topic since Day 1 and has kept Texas agencies educated and updated. In this presentation, Amy covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning. She will direct you on where you go from here. She will challenge you on preparing for the future and asks you “What are you doing to adapt to this compliance?” Program Learning Objective(s): Participants will actively engage in the discussion and identify where their agency stands on the financial side of recovery and verbalize at least one item on how the agency is adapting to change. TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group About the Presenter(s):
Amy L. Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers. [3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?

Speaker
Knight, Amy
Model
3443

$45.00

Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction

[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
How to utilize certain tools to enhance communication and improve these integral relationships. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: In the fast paced world of home health care, it can be hard to make connections with people, especially during a worldwide pandemic, such as COVID-19; unless time is set aside to connect for this purpose. Monotonous regime, lackluster communication skills and unsustainable satisfaction can all lead to employee burnout, unhappy patients and loss of referral sources. Once you make the decision to utilize tools such as social media, video conferencing technology and other tips you will learn in this session, you will begin enhancing your communication skills and improving these integral relationships. Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for identifying 10 steps to implementing communication tips that will improve working relationships, explaining how communication needs to be tailored to each of the current generations in the workplace and describing how improved communication will have a lasting effect on their organization. TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy About the Presenter(s):
Marcylle CombsAfter over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication. [3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)

Speaker
Combs, Marcylle
Model
3442

$45.00

Expand Your Business Line: How to Start a Private Pay Agency

[3431] Expand Your Business Line: How to Start a Private Pay Agency
Hear strategies on how to start a private-pay line of business... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Starting a private-pay business line can be a daunting task if you do not know where to begin. In this presentation, the learner will be able to identify the various models of private pay revenue and the key elements for a successful private pay line of business. The learner will hear strategies on how to start a private-pay line of business for their agency, make changes along the way as needed and implement the plan with success. Program Learning Objective(s): Participants will actively engage in the learning activity and identify steps to key elements for starting a private-pay business by discussing the 3 types of private pay business models that may be used for expanding their line of business and the 8 strategies for how to expand their current payor mix to include private pay revenue. TAHC&H Faculty/Presenter(s): Beverly Sepulveda MBA, BSN, RN, SynerImages Healthcare Consulting About the Presenter(s):
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing. Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational c onferences/webinars and other business operations assistance. [3431] Expand Your Business Line: How to Start a Private Pay Agency

Speaker
Sepulveda, Beverly
Model
3431

$45.00

Diversity and Inclusion: A Learning Curve in the Process of Change

[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 25, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][9]community resources Program Description: Identifying the need to be diverse can be eye-opening in multiple ways. Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers. Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation, collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives, inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership. What role will you play? It’s time to RESET! Program Learning Objective(s): Participants will actively engage in a discussion of diversity and inclusion by identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance. TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers About the Presenters:
Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight. [3426] Diversity and Inclusion: A Learning Curve in the Process of Change

Speaker
Foster-Horne, Anita
Model
3426

$30.00

12 HR Annual CE | PREPAYMENT ONLY | PAY NOW | CHOOSE PROGRAMS LATER

[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
Prepayment for 12 Hrs of Annual CE | Choose online programs later | Assign to yourself or other individual. Important Note: This is NOT a group of pre-selected CE programs! When you order this item you will receive a prepaid CE code that can be exchanged anytime within 12 months of purchase for 12 hours of Texas HCSSA Administrative CE training programs available on the HCIN Store. Ensure your administrators and alternates get their annual CE and stay in compliance by prepaying their annual CE hours! Provide the coupon code to an administrator or alternate; they select the programs they want and checkout with the prepaid CE code. How It Works: Place this Item in your Cart and checkout. During checkout you will identify who will be using this prepaid CE code. After payment, we generate a prepaid CE code and email it along with instructions on choosing training programs. When ready to use the prepaid CE code, visit the HCIN Store to browse and choose programs totaling 12 hours of annual CE. At checkout, enter the prepaid CE code in the field labeled [Discount Code] to apply the $360.00 credit. FAQ Do I need to choose all 12 hours at once? You can order less than 12 hours on your first order. We will recalculate your credit balance and email you a new prepaid code. Your next order must use the remaining balance in full. What if my program selections exceed the $360 amount? Once the prepaid CE credit is applied, any additional amount due will be shown. That amount can be paid during checkout using a credit/debit card or PayPal account. Will I receive a receipt for my order? Yes! You will receive a sales receipt for the purchase of the 12 HR Annual CE | PrePaid Credit for Administrators. When the prepaid CE code is used, you will receive another receipt that shows the programs chosen, the prepaid CE code that was applied and any additional payment that may have been made. Can I change who uses the prepaid CE code once it's assigned? Yes! Contact HCIN by email or phone and we can re-issue the prepaid CE code to a different individual. Questions? Contact HCIN directly if you have any questions! [12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later

Speaker
Multiple Presenters
Model
12HR_ADMINCE_PREPAID

$360.00

Create a Marketing Plan Using Specialty Programs

[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty! This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business! Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams. TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS About the Presenter:
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development. [3366] Create a Marketing Plan Using Specialty Programs

Speaker
Ross, Tammy
Model
3366

$45.00

Cyber Related Threats and Managing the Risks

[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. Dave I. Davis Coming Soon [3374] Cyber Related Threats and Managing the Risks

Speaker
Smith, Ricky
Model
3374

$45.00

Using Technology to Optimize Home Care Staffing Resources

[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff ... TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.259[d][4]agency responsibilities §558.260[a][9]community resources Program Description: Many Texas home health agencies are currently dealing with a staffing shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes, and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and available staff while being able to provide better – meaning, more timely and higher quality – care to their patients. TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi. She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago. Dave I. Davis Coming Soon [3373] Using Technology to Optimize Home Care Staffing Resources

Speaker
Davis, Dave & Turano, AnnaMaria
Model
3373

$45.00

Creating a QAPI Culture of Leadership in Hospice

[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care, identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on how to develop a culture of leadership in their own agency. TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees. [3365] Creating a QAPI Culture of Leadership in Hospice

Speaker
Ellis, Zaundra
Model
3365

$45.00

Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line. In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in delivering quality care to the plan’s members. TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network About the Presenters:
Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019 Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry. Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA. She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement. [3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

Speaker
Roth, Bob & Cornelius-Toft, Mich
Model
3363

$45.00

Keeping Cool, Calm, Collected, & Healthy When the Pressure is On

[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Imagine what your life would be like if you could deal with all time pressures and stressful situations in a way that makes you healthier, happier and more effective? Would you be a better parent, boss, worker or friend? And, would you enjoy your family, work and friends more? The ability to control your time and your reaction to stressful situations is one of the most powerful skills you can develop. This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life. Program Learning Outcome: Participants will actively engage in the discussion by identifying the causes and effects of stress and develop the skills required to manage stress. TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology. With an education background in teaching, she has taught at both the high school and college levels and has held administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations: chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution. She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that time has worked with over 500 organizations and associations throughout the United States and Canada. [3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On

Speaker
Bryan, Martha
Model
3317

$60.00

Advanced Concepts in Communication: Implement Strategies to Cultivate  a Culture Embrace Chang

[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes. TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice About the Presenters:
Janice Riggins is a registered nurse with over 25 years of home health experience. She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role, quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation. [3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change

Speaker
Riggins, Janice
Model
3314

$30.00

Advanced Concepts in Business Development: Relationship Marketing

[3312] Advanced Concepts in Business Development: Relationship Marketing
This presentation is intended to completely rewire the way you look at the marketing activities in your agency! NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston. It is one of 20 presentations captured and produced for online access. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Unfortunately, Healthcare has turned into a cutthroat industry. How can you set your agency apart in your marketing strategy where they don’t just look at your liaison as a muffin pusher? This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the importance of implementing a social work mindset that will be the building block for the exceptional care your agency will provide. You will learn the importance of hiring based on candidate qualities, not just their qualifications, and hiring vested associates who believe in your mission. You will also learn the importance of mirroring the expectations of your referral sources to gain optimal partnerships. You get one chance to make a first impression, let’s build one that lasts! Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare About the Presenter:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management. [3312] Advanced Concepts in Business Development: Relationship Marketing

Speaker
Willett, Ricka
Model
3312

$45.00

Advanced Concepts in Ethics: Resourceful Leadership

[3310] Advanced Concepts in Ethics: Resourceful Leadership
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][4]ethics §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:Home Health agencies have a duty of care for the patients/clients they serve. A duty of care refers to the obligation to take responsible care to avoid injury to a person whom, it can be reasonably foreseen, might be injured by an act or omission. Omission is often the area that puts agencies at greatest risk. A clinician didn’t know how to meet a need, therefore, they overlook that it exist. In home health, the care you provide must be looked at through a multidisciplinary lens where multiple complex issues will arise. As an Administrator, there will be times you are dependent on outside resources, and community partners, to solve a need. It is also important to understand ethical issues associated with using outside resources, including ensuring that there are no “kickbacks” associated with using other community partners. This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources. Program Learning Outcome: Participants will actively engage in the learning activity and identify ethical issues associated with using community resources and ways to recognize issues in the home care setting that might warrant the use of community resources. TAHC&H Faculty/Presenters: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare, LLC and Summer Napier, RN, BSN, COS-C, HCS-C, CEO, Healing Hands Healthcare, LLC About the Presenters:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management. Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC. Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision. Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the Private Duty Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas at Arlington and is currently pursuing her Master’s in Business Administration in Healthcare Management. [3310] Advanced Concepts in Ethics: Resourceful Leadership

Speaker
Willett, Ricka & Napier, Summer
Model
3310

$45.00

Advanced Concepts in Compliance: How to Investigate & Respond to HIPAA Security Breaches

[3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches
Your legal obligations to investigate and respond to security incidents and steps to comply with reporting obligations under HIPAA and state law. TAHC&H CONFERENCE RECORDING: This program was presented on 11/11/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 11, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description:This presentations discusses (i) legal obligations to investigate and respond to security incidents and (ii) steps to comply with reporting obligations under HIPAA and state law. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to remain in compliance with investigation and reporting obligations under HIPAA and state laws. TAHC&H Faculty/Presenters: Elizabeth H. Jepson, Esq. and Allison D. Shelton, Esq., Brown & Fortunato, P.C. About the Presenters:
Elizabeth H. Jepson is an attorney with the Health Care Group at Brown & Fortunato, P.C. Ms. Jepson’s practice focuses on representation of home health agencies, hospice providers, home medical equipment suppliers, pharmacies, manufacturers, infusion companies, labs, hospitals and other health care providers. Ms. Jepson is licensed to practice in Texas, Kansas and Missouri and is Board Certified in Health Law by the Texas Board of Legal Specialization. Allison D. Shelton Esq. is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C. Ms. Shelton advises home health agencies and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA. [3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches

Speaker
Jepson, E & Shelton, A
Model
3304

$60.00

From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money

[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
A review of patient billing & clinical qualifications from referral to notice of election to certification/recertification to discharge. TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 29, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: In this program the presenters - one is a hospice regulatory expert, one is a hospice billing expert - review patient billing and clinical qualifications from referral to notice of election (NOE) to certification/recertification to discharge. Also examined are requirements for each of these steps. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying areas of financial impact related to billing and clinical documentation. TAHC&H Faculty/Presenter: Kerry Arp, RN, BSN, Vice President of Consulting Services, HealthCare ConsultLink & Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC About the Presenter:
Kerry Arp has over 18 successful years of experience within the Medical Field specializing in Practice Management, Team-Building, Program Development, Healthcare Compliance (CHAP/JCAHO), Risk Management, Community Relations, Training, Budgeting, Talent Management, Quality Control and Client/Patient/Provider Relations. She is Vice President of Consulting Services for HealthCare ConsultLink with oversight of Home Health and Hospice Consultants in Education, Recruitment, Orientation, Training, and Regulatory Guidance. Kerry also involved in customer education related to outsourcing in Home Health and Hospice for Agency Start Up, Mock Survey, QAPI, ADR/UPIC, Accreditation information, and education to agencies, and she provides subject matter expertise in Hospice regulations. About the Presenter:
Jill Schuerman has over 14 years in hospice, serving as regional and national Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures.Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics. [3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money

Speaker
Arp, Kerry & Schuerman, Jill
Model
3290

$37.50

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