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The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
Explores how agencies can reopen office operations in ways that keep employees and clients safe...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The COVID-19 pandemic has caused deep changes in how businesses function, with no industry
facing as acute challenges that have direct consequences on the lives of Americans than health care. In this new landscape, home and community care has emerged
as an invaluable method to deliver services to those who need them safely while respecting physical distancing needs. In this presentation, Erin Vallier, Account Executive of AlayaCare
explores how agencies can reopen office operations in ways that keep employees and clients safe, while ensuring efficient scheduling, keeping lines of business open to new
referrals, and supporting infectious disease control, among other urgent considerations. Special focus is placed on leveraging technology available now to help home care
providers achieve these necessary measures. Joining Erin in her presentation is Amy Knight, President of Knight CPA Group and Candyce Slusher, Owner of Slusher Consulting,
who both support Erin with their Texas-specific expertise and fielded questions from the live audience.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify strategies to
understand considerations for retrofitting offices, procedures and protocols both physically and digitally to support new rules and regulations that
agencies must consider now and in the future.
TAHC&H Faculty/Presenters: Amy Knight, CPA, Knight CPA Group | Erin Vallier, Account Executive, AlayaCare | Candyce Slusher, LVN, CDCS, Owner, SLUSHER Consulting
About the Presenters:
Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience
almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other
healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
About the Presenters:
Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music Performance
from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University.
Erin began her career in the fitness industry in 2005. After earning her bachelors, she transitioned to the home care space with a passion bred from personal and family experience.
She has held management roles in the QA, intake, OASIS, and HR departments, and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for.
Erin was responsible for maintaining clinical documentation compliance, writing and revising policies and procedures, and for writing and facilitating new hire training for all clinical
employees, including EMR and OASIS education. Her last role in home health was marketing - a natural segway to her role at AlayaCare – Account Executive.
About the Presenters:
Candyce Slusher LVN, CDCS is the founder of SLUSHER Consulting and is a geriatric-focused nurse serving San Antonio
since 1995 in multiple settings, specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities
through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has spoken for the Alzheimer’s Association and has also served as
Board Member and past President for the Alamo Area Home Care Council.
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
- Speaker
- Knight,A | Vallier,E | Slusher,C
- Model
- 3427
$45.00
Diversity and Inclusion: A Learning Curve in the Process of Change
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Identifying the need to be diverse can be eye-opening in multiple ways.
Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers.
Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation,
collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight
leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives,
inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership.
What role will you play? It’s time to RESET!
Program Learning Objective(s): Participants will actively engage in a discussion of diversity and inclusion by
identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for
managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance.
TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers
About the Presenters:
Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert
in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality.
As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values,
leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and
motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow
Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations
across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight.
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
- Speaker
- Foster-Horne, Anita
- Model
- 3426
$30.00
12 HR Annual CE | PREPAYMENT ONLY | YOU CHOOSE PROGRAMS LATER
[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
Prepayment for 12 Hrs of Annual CE | Choose online programs later | Assign to yourself or other individual.
Important Note: This is NOT a group of pre-selected CE programs!
When you order this item you will receive a prepaid CE code that can be exchanged anytime within 12 months
of purchase for 12 hours of Texas HCSSA Administrative CE training programs available on the HCIN Store.
Ensure your administrators and alternates get their annual CE and stay in compliance by prepaying their annual CE hours!
Provide the coupon code to an administrator or alternate; they select the programs they want and checkout with the prepaid CE code.
How It Works:
Place this Item in your Cart and checkout.
During checkout you will identify who will be using this prepaid CE code.
After payment, we generate a prepaid CE code and email it along with instructions on choosing training programs.
When ready to use the prepaid CE code, visit the HCIN Store to browse and choose programs totaling 12 hours of annual CE.
At checkout, enter the prepaid CE code in the field labeled [Discount Code] to apply the $360.00 credit.
FAQ
Do I need to choose all 12 hours at once?
You can order less than 12 hours on your first order. We will recalculate your credit balance and email you a new prepaid code. Your next order must use the remaining balance in full.
What if my program selections exceed the $360 amount?
Once the prepaid CE credit is applied, any additional amount due will be shown. That amount can be paid during checkout using a credit/debit card or PayPal account.
Will I receive a receipt for my order?
Yes! You will receive a sales receipt for the purchase of the 12 HR Annual CE | PrePaid Credit for Administrators. When the prepaid CE code is used, you will receive another receipt
that shows the programs chosen, the prepaid CE code that was applied and any additional payment that may have been made.
Can I change who uses the prepaid CE code once it's assigned?
Yes! Contact HCIN by email or phone and we can re-issue the prepaid CE code to a different individual.
Questions? Contact HCIN directly if you have any questions!
[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
- Speaker
- Multiple Presenters
- Model
- 12HR_ADMINCE_PREPAID
$360.00
Infection Control | Best Practices in a Pandemic World | For LHHS & PAS
[W3417] Infection Control | Best Practices in a Pandemic World | For LHHS & PAS
Infection control elements for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: In this time of dramatic policy guidance changes related to COVID-19, home care agencies must be able to execute best practices related to Infection Control.
Kay Hollers brings years of experience in infection control process and practice and will discuss in detail what Licensed Home Health and Personal Assistance Services agencies should consider
in their Infection Control plan. Kay also covers how an agency’s QAPI program and Infection Control Program work together to ensure safe and effective care.
This program includes a thought provoking discussion about how agencies should review and renovate their infection control policies based on program rules and the latest changes and best practices.
Kay concludes with a robust Q&A to ensure you walk away feeling empowered to effectively address infection control in your agency.
TAHC&H Faculty/Presenter: Kay Hollers, Healthcare ConsultLink
About the Presenter:
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to
Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of
Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at
Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink.
Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[W3417] Infection Control | Best Practices in a Pandemic World | For LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
- Speaker
- Hollers, Kay
- Model
- W3417
$37.50
Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE
[W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE
Infection control elements for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: In this time of dramatic policy guidance changes related to COVID-19, home care agencies must be able to execute best
practices related to Infection Control. The presenter provides a detailed review of both Medicare and Hospice regulations covering the 6 elements of prevention and discusses how
Infection control is a mandatory QAPI element of the agency QAPI program. This program brings you the cutting edge elements of:
the latest hand hygiene
appropriate use of PPE
environmental cleaning and disinfection
bag technique
and equipment cleaning
After viewing you will feel empowered on how to redesign, enhance and implement a quality infection control plan.
TAHC&H Faculty/Presenter: Barbara Citarella, RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants
About the Presenter:
Barbara Citarella is the founder of RBC Limited Healthcare and Management Consultants. Barbara and her team of expert consultants have made the company a
national leader in the home care, hospice and outpatient health care industry. She has been instrumental in developing national and state partnerships for the company.With over 25 years of experience, Barbara is internationally
known for her expertise in the areas of infection control, leadership and disaster preparedness. As the only recognized expert in the area of home care and hospice disaster planning, she provides education not only to home care
and hospice industry but to law enforcement, government agencies, health care providers, private sector, first responders, national and state associations. Barbara was part of the Department of Homeland Security’s committee to
rewrite the National Response Plan document and the DHS Disaster Preparedness Guidelines for people with special needs.
In addition to her Disaster Planning experience, Ms. Citarella has been instrumental in OASIS training nationwide since 1997. She was the first to incorporate inter-rater reliability testing in the
education process for the OASIS tool. She has done research on the preliminary cost of OASIS to the home care industry and presented such findings to United States Congressional members. RBC Limited’s clientele remain in the
top 20% of the industry for quality initiatives.She is an internationally known speaker and has presented well over 500 keynote addresses and workshops.
[W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
- Speaker
- Citarella, Barbara
- Model
- W3416
$37.50
Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN
About the Presenter:
Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree.
She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987,
Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice.
Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations.
Jennifer has a passion to ensure each person cared for receives the highest quality care possible.
[W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
- Speaker
- Lopez, Jennifer
- Model
- W3415
$75.00
Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn
About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience.
She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC,
and numerous state home health associations.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice,
Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
- Speaker
- Osburn, Jennifer
- Model
- W3414
$75.00
Working Through the Complaint Process with Medicaid Managed Care
[3367] Working Through the Complaint Process with Medicaid Managed Care
Extremely helpful... TX HHSC explains the process for the complaint process and how to handle with the MCOs...
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: TX HHSC staff provide a robust discussion of the complaint process related to
Texas Medicaid Managed Care Organizations. Every wonder what happens when you lodge a complaint with HHS? What if an MCO states they did not
receive your complaint, then what? What are agency’s rights and the MCO’s timelines for follow up on a complaint? This session
addresses these questions and many more common issues experienced by providers when lodging complaints both with MCOs and HHSC.
Agencies will find this session extremely helpful with HHSC explaining the process for the complaint process and how to handle with the MCOs.
HHSC provides guidance on the steps and timeframes to assist agencies with completing a complaint and also advises on agency rights when filing complaints.
Program Learning Outcome: Participants will be able to identify the process and steps on how to lodge a complaint with HHS and describe how to complete the process timely.
TAHC&H Faculty/Presenter: Camisha D. Banks, CTCM, Director of Provider and Client Services, Managed Care Compliance and Operations, Medicaid and CHIP Services; Michael Osborne, Senior Manager, Medicaid and CHIP Services
About the Presenters:
Camisha D. Banks is currently serving as Managed Care Compliance & Operation’s (MCCO) Interim Assistant Director.
Camisha is currently the MCCO Director of Provider and Client Services over the managed care complaints, trending and reporting, as well as call centers for transportation and pharmacy.
She has worked in several capacities of the Medicaid program for more than 25 years, and began her state career in 2007 as a Health Plan Specialist in MCCO (formerly Health Plan Management).
Since that time, Camisha has served in increasing responsible positions as a health plan manager and as a senior manager overseeing several of the complex Managed Care Organizations (MCOs).
Michael Osborne has 25 years of State Service with The Texas Department of Health and the Health and Human Services Commission. He has 17 years
with the Vendor Drug Program, assisting with pharmacy providers with Point of Sale claims and software issues. Michael also has 8 years with Managed Care Compliance and Operations,
Senior manager of Research and Resolution. He coordinates complaints, from various stakeholders, against the MCOs to ensure the timely delivery of contracted services and benefits to members and reimbursement to the providers.
[3367] Working Through the Complaint Process with Medicaid Managed Care
- Speaker
- Banks, C & Osborne, M [TX HHSC]
- Model
- 3367
$30.00
Making Data Your Cutting Edge Tool for Success
[3362] Making Data Your Cutting Edge Tool for Success
Techniques, programs and uses for your data and how to make data-driven decisions for future growth.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this time of dramatic economic change in-home care,
agencies must be on the cutting edge of innovation to strategically position their agency for long term financial success.
Geographic information systems and data analysis are cutting edge tools that are underutilized in the field of healthcare.
The presenters talk about techniques, programs and uses for your data and how to make data-driven decisions for future growth.
Program Learning Outcome: Participants will cite strategies to utilize systems
information and data analysis tools to change or enhance their practice to help their agencies make data driven decisions for future growth.
TAHC&H Faculty/Presenter: David Sabol, Helping Restore Ability; Girish Shelke, Helping Restore Ability.
About the Presenters:
David Sabol is the Director of Clinical Informatics with experience and focus with
Data Visualization and Database Management: SQL, OpenInsight, ArcGIS, Power BI; Experience in grant writing and outreach creating partnerships with local
universities and cultivating talent and Extensive experience building AHCA approved EHR systems.
Girish Shelke BDS, MPH has 5 years experiences with data research. He has worked with research institutes,
government agencies and non-profit organizations such as Center of Disease Control, Tarrant County Public Health Department, Helping Restore Ability and
John Hopkins – Geisinger Medical Center.
[3362] Making Data Your Cutting Edge Tool for Success
- Speaker
- Sabol, David & Shelke, Girish
- Model
- 3362
$30.00
Understanding UMCC Standards and MCO Responsibilities
[3364] Understanding UMCC Standards and MCO Responsibilities
Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities...that affect HCSSA providers.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: What is the UMCC? The UMCC is the Uniform Managed Care Contract that governs
Texas Medicaid and CHIP Managed Care Services. In this session providers will learn why it’s so important to understand the States’ contract
which sets forth the terms and conditions for Health Plans participating in Texas Medicaid Managed Care, administered by HHSC.
Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities so that you know what standards the MCO’s must meet and
why they may require certain processes for providers.
Program Learning Outcome: Participants will be able to verbalize understanding of key sections of UMCC standards and MCO responsibilities and identify the importance of understanding the State’s contract.
TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department
About the Presenter:
Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission.
She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in
environments including the federal government, long term care, acute care, behavioral health services, and clinical research.
[3364] Understanding UMCC Standards and MCO Responsibilities
- Speaker
- Salvato, Sylvia [TX HHSC]
- Model
- 3364
$37.50
What's New in Star Plus?
[3361] What's New in Star Plus?
Hear the latest on the Star Plus initiative including expansion into 13 new service areas.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Texas Medicaid Star+Plus program, is a managed care program worth nearly $10 billion
in premium revenue for managed care organizations and serves nearly 525,000 seniors and people who are blind and disabled. In October 2019, Texas Health
and Human Services Commission (HHSC) announced that after a competitive procurement, HHSC intends to award new contracts in 13 different service areas for the STAR+PLUS product.
Hear directly from HHSC staff who provide an update for all of Texas Managed Care products, give you a preview of any changes related to the re-procurement and report on any
upcoming legislative and policy initiatives. Invited Managed Care Organizations (MCOs) including Superior, Molina, United, Amerigroup have also confirmed to participate in a
panel discussion to talk through changes and respond to audience questions!
Program Learning Outcome: Participants will actively engage in the discussion by describing any changes related to the re-procurement and any upcoming legislative and policy initiatives.
TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department
About the Presenter:
Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission.
She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in
environments including the federal government, long term care, acute care, behavioral health services, and clinical research.
[3361] What's New in Star Plus?
- Speaker
- Salvato, Sylvia [TX HHSC]
- Model
- 3361
$45.00
Data Vs. Insights: How Business Intelligence Tools Improve Outcomes & Operational Efficiencies
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: The shift to electronic medical records, digital systems,
and cloud computing has made capturing and compiling large amounts of data much easier. However, despite having large
amounts of data, providers are generally faced with the challenge of not knowing how to leverage the data beyond basic
reporting. Moreover, in the home and community care sector in particular, visit, operational information, and
clinical data is often stored in paper format -- or if is it digital, resides in siloed databases. These system
deficiencies make it near impossible to gain a holistic view of operations and eliminates the ability to “pivot” data.
The catalyst for this change is to be obsessed about data-driven decision making. The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
Program Learning Outcome: Participants will be able to cite how to leverage
data beyond basic reporting and data driven decision making and describe how these insights could dramatically improve home and community care organizations.
TAHC&H Faculty/Presenter: Brady Murphy, Sales & Marketing, AlayaCare
About the Presenter:
Brady Murphy is an accomplished marketer, speaker, and
entrepreneur, he has been part of two start-ups in the technology field. The first start-up brought to marketers the world
of mobile marketing, his company was one of the first mobile marketing agencies to emerge in the digital boom in the early 2000s.
The second start-up was a pioneering software company to bring mobility to workforce management. Today, Brady oversees sales
and marketing of AlayaCare, a software company that offers home and community care provides one comprehensive solution to support
healthcare in the home along with all the benefits of virtual care delivery (RPM, telehealth, video conferencing).
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
- Speaker
- Murphy, Brady
- Model
- 3375
$30.00
Create a Marketing Plan Using Specialty Programs
[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans...
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty!
This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business!
Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams.
TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS
About the Presenter:
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[3366] Create a Marketing Plan Using Specialty Programs
- Speaker
- Ross, Tammy
- Model
- 3366
$45.00
Mergers, Acquisitions & Strategic Partnerships in the New Frontier of Home Care & Hospice
[3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice
How PDGM is affecting the mergers and
acquisitions market of home health and hospice agencies...
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The biggest change in home health and hospice payments since the Prospective Payment System (PPS) in 2000 will be implemented on January 1, 2020.
The Patient Driven Groupings Model (PDGM) is sure to be a game-changer for the way agencies are operated and care is provided in the home. This session will discuss how PDGM is affecting the mergers and
acquisitions market of home health and hospice agencies, what the valuation drivers are and the impact on budget, cash flow, growth and sustainability.
Program Learning Outcome: Participants will be able to discuss how PDGM is affecting the home care industry and how to identify strategies to build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter: Brian Bruenderman, Partner and Executive Vice President, Stoneridge Partners
About the Presenter:
Brian Bruenderman brings almost 20 years of M&A experience to Stoneridge Partners - nearly a decade has been devoted
exclusively to companies serving the health and human services arena.
Brian Bruenderman joined Stoneridge Partners after a successful stint as Director of Business Development for Almost Family, a leading provider of home health nursing,
rehabilitation and personal care services with over 250 locations in 15 states. During his tenure, despite much uncertainty in the home health industry at the time, Almost Family acquired $160
million in annual revenues, including the largest transaction in the company’s history. Prior to Almost Family, Bruenderman was the Senior Director of Development for ResCare, Inc., a national
human services company with more than $1.6 billion in revenue and operations in 42 states. Bruenderman's strategic approach to developing new markets through selective acquisitions led to $350
million in growth for ResCare and launched the company into the Fortune 1000. Today, he has been involved in the purchase of over 125 health and human service companies. Bruenderman received his
Bachelor of Arts degree and Juris Doctor from the University of Louisville. While in college, he purchased several small businesses and credits his later success to that experience. His
business background and legal education give him the skills and perspective to successfully negotiate transactions all the way through closing. Specifically, his almost two decades of involvement
with strategic buyers gives him a unique insight into how they approach valuation, diligence and negotiation. This combination of education and experience makes him a valuable addition to any transaction.
[3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice
- Speaker
- Bruenderman, Brian
- Model
- 3359
$37.50
Connected Home – The Artificial Intelligence Revolution
[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and
how to use to your benefit.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology.
Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community
into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and
how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that
responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes.
TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix
About the Presenters:
Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in
both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix,
she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization,
National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for
Patient Care, a multi-state for profit home health and private duty nursing organization.
Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care &
Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board,
National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008.
Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying,
assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and
capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO.
Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the
pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and
numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University.
[3376] Connected Home – The Artificial Intelligence Revolution
- Speaker
- Brand, Sherl & Terenzetti, Jon
- Model
- 3376
$45.00
Cyber Related Threats and Managing the Risks
[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the
last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions
have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies
About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
Dave I. Davis Coming Soon
[3374] Cyber Related Threats and Managing the Risks
- Speaker
- Smith, Ricky
- Model
- 3374
$45.00
Using Technology to Optimize Home Care Staffing Resources
[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff ...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
Program Description: Many Texas home health agencies are currently dealing with a staffing
shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled
appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes,
and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff while being able to provide better – meaning, more timely and higher quality – care to their patients.
TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare
About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi.
She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a
strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch
Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham
University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago.
Dave I. Davis Coming Soon
[3373] Using Technology to Optimize Home Care Staffing Resources
- Speaker
- Davis, Dave & Turano, AnnaMaria
- Model
- 3373
$45.00
They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
The calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: In 2012 CMS changed the Hospice Cap method of calculation for all
new providers and those who chose not to grandfather themselves. This presentation will discuss and give you the calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H Faculty/Presenters: Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenters:
Jill Schuerman has over 14 years in hospice, serving as regional and national Director of
Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid
regulations and changes and the creation of related Policy and Procedures. Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC.,
which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since
starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and
Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
- Speaker
- Schuerman, Jill
- Model
- 3368
$30.00
Creating a QAPI Culture of Leadership in Hospice
[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the
regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a
meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care,
identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on
how to develop a culture of leadership in their own agency.
TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess
About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years
of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant.
Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas.
In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients,
and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care
and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3365] Creating a QAPI Culture of Leadership in Hospice
- Speaker
- Ellis, Zaundra
- Model
- 3365
$45.00
Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be
diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver
skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line.
In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in
delivering quality care to the plan’s members.
TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network
About the Presenters:
Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions
with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the
home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the
Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob
hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly
column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by
Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019
Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry.
Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human
Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care
facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA.
She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and
Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public
educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the
Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement.
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
- Speaker
- Roth, Bob & Cornelius-Toft, Mich
- Model
- 3363
$45.00
