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Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Provider
[PKG_PH2D] Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Licensed & Certified Providers | [Revised 12/26/2023]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a licensed and certified
(i.e. Medicare certified) home health provider type or those applying for Medicare certification.
Curriculum Description: The curriculum includes fourteen (14) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers a $40 savings compared to ordering the 14 programs separately.
This curriculum must be completed within the 12-month period following designation
as an administrator or alternate. This curriculum was created for licensed and certified
(i.e. Medicare certified) home health provider types or those applying for Medicare certification.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Learning Gateway continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Licensed & Certified HH Svcs Providers
All Required Topic(s) are addressed by these Programs:
§558.259[d][1]information regarding fraud and abuse detection and prevention [Program 3709]
§558.259[d][2]legal issues regarding advance directives [Program 468]
§558.259[d][3]client rights, including the right to confidentiality [Program 468]
§558.259[d][4]agency responsibilities [Programs 672, 1582, 2662, 3113, 3117, 3140, 3144]
§558.259[d][5]complaint investigation and resolution [Program 468]
§558.259[d][6]emergency preparedness planning and implementation [Program 1581,3135]
§558.259[d][7]abuse, neglect, and exploitation [Program 468,3804]
§558.259[d][8]infection control [Program 468,3806]
§558.259[d][10]the Outcome and Assessment Information Set (OASIS) [Program 715]
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.0 Clock Hr(s)
Continuing Education for Nurses
4.0 Contact Hr(s) Total
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
[468] Administrator Training: Initial Training Requirements
Program Details
[672] Survey Strategies and Plans of Correction
Program Details
[715] Orientation to Comprehensive Assessment, OASIS & Outcomes
Program Details
[1581] Emergency Preparedness: Developing a “Plan That Will Stand"
Program Details
[1582] Financial Reporting Overview
Program Details
[2662] Achieving Efficiencies in Back Office Staffing & Structure
Program Details
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Program Details
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
Program Details
[3135] Understanding & Applying the State & Federal Requirements for EP
Program Details
[3140] Advanced Concepts in Employment Law: Doing the Labor and Employment Compliance Dance
Program Details
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
Program Details
[3709] Fraud, Waste & Abuse - Recent Developments and Compliance Tips
Program Details
[3804] Abuse, Neglect and Exploitation
Program Details
[3806] Infection Control Updates
Program Details
[PKG_PH2D] Initial 16HR [Phase Two] Training for Administrators & Alternates of Medicare CHHA Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2D
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of Licensed HH Provider
[PKG_PH2C] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Licensed HH Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Licensed HH Providers [Revised 4/145/2021]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a licensed home health provider type.
Curriculum Description: The curriculum includes thirteen (13) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers a $40 savings compared to ordering the 14 programs separately.
This curriculum must be completed within the 12-month period following designation
as an administrator or alternate. This curriculum was created for licensed home health provider types.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Learning Gateway continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Licensed HH Svcs Providers
All Required Topic(s) are addressed by these Programs:
§558.259[d][1]information regarding fraud and abuse detection and prevention [Program 458]
§558.259[d][2]legal issues regarding advance directives [Program 468]
§558.259[d][3]client rights, including the right to confidentiality [Program 468]
§558.259[d][4]agency responsibilities [Programs 672, 674, 1582, 2662, 3113, 3117, 3140, 3144, 3147]
§558.259[d][5]complaint investigation and resolution [Program 468]
§558.259[d][6]emergency preparedness planning and implementation [Program 1581]
§558.259[d][7]abuse, neglect, and exploitation [Program 468,3572]
§558.259[d][8]infection control [Program 468,3573]
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.0 Clock Hr(s)
Continuing Education for Nurses
4.0 Contact Hr(s) Total
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
[468] Administrator Training: Initial Training Requirements
Program Details
[672] Survey Strategies and Plans of Correction
Program Details
[1581] Emergency Preparedness: Developing a “Plan That Will Stand"
Program Details
[1582] Financial Reporting Overview
Program Details
[2662] Achieving Efficiencies in Back Office Staffing & Structure
Program Details
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Program Details
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
Program Details
[3140] Advanced Concepts in Employment Law: Doing the Labor and Employment Compliance Dance
Program Details
[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
Program Details
[3147] Business Continuity and Data Protection
Program Details
[3458] Fraud, Waste and Abuse
Program Details
[3572] Abuse, Neglect and Exploitation: Agency Investigations
Program Details
[3573] Infection Control
Program Details
[PKG_PH2C] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Licensed HH Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2C
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of Hospice Svcs Provider
[PKG_PH2B] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Hospice Services Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for Hospice Providers. [Revised June 2024]
Summary: This specially-priced curriculum was created by TAHC&H education & regulatory staff and HCIN
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a hospice provider type.
Curriculum Description: The curriculum includes fourteen (14) programs
selected by TAHC&H education & regulatory staff and HCIN to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers $40.00 in savings compared to ordering the 14 programs separately.
This curriculum must be completed within the 12-month period following designation
as an administrator or alternate. This curriculum was created for hospice provider types.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Learning Gateway continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Hospice
All Required Topic(s) are addressed by these Programs:
§558.259[d][1]information regarding fraud and abuse detection and prevention [Program 3807]
§558.259[d][2]legal issues regarding advance directives [Program 468, 3808]
§558.259[d][3]client rights, including the right to confidentiality [Program 468, 3122]
§558.259[d][4]agency responsibilities [Programs 3714, 3789, 3767, 3770, 3766]
§558.259[d][5]complaint investigation and resolution [Program 468, 3803]
§558.259[d][6]emergency preparedness planning and implementation [Program 3805]
§558.259[d][7]abuse, neglect, and exploitation [Program 468, 3804]
§558.259[d][8]infection control [Program 468,3768]
§558.259[d][9]nutrition [Program 772]
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.0 Clock Hr(s)
Continuing Education for Nurses
11.25 Contact Hr(s) Total
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING FOURTEEN PROGRAMS:
Click Links to see descriptive details for each program.
[468] Administrator Training: Initial Training Requirements §558.259(c)(1)(2) & (d)(2,3,5,7,8)
Program Details
[3807] Fraud, Waste & Abuse- Recent Developments and Compliance Tips 558.259(d)(1)information regarding fraud and abuse detection and prevention
Program Details
[3808] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know 558.259(d)(2)legal issues regarding advance directives
Program Details
[3122] HIPAA Compliance for Hospice Agencies 558.259(d)(3) client rights, including the right to confidentiality
Program Details
[3803] Complaint Investigation and Resolution 558.259(d)(5) complaint investigation and resolution
Program Details
[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance 558.259(d)(6) emergency preparedness planning and implementation
Program Details
[3804] Abuse, Neglect and Exploitation §558.259 (d)(7) abuse, neglect, and exploitation
Program Details
[3768] Hospice Infection Control 558.259 (d)(8) infection control
Program Details
[772] Nutrition at End-of-Life §558.259 (d)(9) nutrition
Program Details
[3714] Advanced Concepts in Finance: The Science of a Successful Budget §558.259 (d)(4) agency responsibilities
Program Details
[3789] Avoiding Discrimination and Wage Compensation Violations in Home Health Care and Hospice §558.259 (d)(4) agency responsibilities
Program Details
[3767] Hospice QAPI - Make A Compliance Program Prepare You for Surveys §558.259 (d)(4) agency responsibilities
Program Details
[3770] HOS What to expect with Hospice Surveys & New Hospice Guidelines §558.259 (d)(4) agency responsibilities
Program Details
[3766] HOS Can Your Hospice Documentation Survive a Medical Review Audit? §558.259 (d)(4) agency responsibilities
Program Details
[PKG_PH2B] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Hospice Services Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2B
$440.00
Initial 16HR [Phase Two] Training for Administrators & Alternates of PAS Provider
[PKG_PH2A] Initial 16HR [Phase Two] Training for Administrators & Alternates of Personal Assistance Services Providers
Use this package to complete the next phase of the 24HR Initial training requirement | for PAS Providers. [Revised 5/24/2023]
Summary: This specially-priced curriculum was created by TAHC&H education and regulatory staff
to satisfy TX §558.259( d ), the Initial 16 hour training requirement for a new administrator or alternate administrator of a personal assistance services (PAS) provider type.
Curriculum Description: The curriculum includes fourteen (14) programs
selected by TAHC&H education and regulatory staff to satisfy TX §558.259( d ), the Initial [16 Hr] training requirement for a new
administrator or alternate administrator. It also delivers $40.00 in savings compared to ordering the 14 programs separately.
This curriculum must be completed within the 12-month period following designation
as an administrator or alternate. This curriculum was created for PAS provider types.
Each new administrator & alternate administrator must
subscribe individually to this curriculum. A subscription provides six (6) months of program access.
Programs can be viewed 24/7, from home or office, unlimited times prior to the subscription expiration.
Successful completion of an online post-test generates a printable certificate
displaying the registered individual's name, program number and title with reference to
the specific regulatory citation and date of completion. Access to the HCIN Learning Gateway continues
even after a subscription access period expires providing easy access to training records and completion certificates at any time.
HCSSA Topic Requirements for Personal Assistance Services Providers
All Required Topic(s) are addressed by these Programs:
§558.259[d][1]information regarding fraud and abuse detection and prevention [Program 3709]
§558.259[d][2]legal issues regarding advance directives [Program 468, 3706]
§558.259[d][3]client rights, including the right to confidentiality [Program 468, 3712]
§558.259[d][4]agency responsibilities [Programs 1582, 3718, 3751, 3752, 3754, 3755]
§558.259[d][5]complaint investigation and resolution [Program 468, 3712]
§558.259[d][6]emergency preparedness planning and implementation [Program 3710, 3753]
§558.259[d][7]abuse, neglect, and exploitation [Program 468,3713]
§558.259[d][8]infection control [Program 468,3711]
Education-Training Credits:
TX HCSSA Administrator/Alternate
16.00 Clock Hr(s) Total
Continuing Education for Nurses
14.25 Contact Hr(s) Total
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
INCLUDED IN THIS CURRICULUM ARE THE FOLLOWING PROGRAMS:
Click Links to see descriptive details for each program.
[468] Administrator Training: Initial Training Requirements
Program Details
[1582] Financial Reporting Overview
Program Details
[3706] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know
Program Details
[3709] Fraud, Waste & Abuse- Recent Developments and Compliance Tips
Program Details
[3710] Emergency Preparedness
Program Details
[3711] Infection Control
Program Details
[3712] Complaint Investigation and Resolution
Program Details
[3713] Abuse, Neglect and Exploitation
Program Details
[3718] Marketing, Recruitment, and Retention
Program Details
[3751] Preventing Common Citations: What to Expect During a PAS Survey or Investigation
Program Details
[3752] QAPI for PAS Agencies
Program Details
[3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
Program Details
[3754] PAS Reporting Requirements
Program Details
[3455] Preparing Your PAS Personnel Files for a Successful Survey
Program Details
[PKG_PH2A] Initial 16HR [Phase Two] Training Curriculum for Administrators & Alternates of Personal Assistance Services Providers
- Speaker
- Varies by Program
- Model
- PKG_PH2A
$440.00
Financial Reporting Overview
Financial Reporting Overview Summary:Overview of the basic financial records of an agency. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Peterson Program Description: In this program you will learn how to read financial statements, the significant aspects and relationships of the balance sheet, the statement of income and accrual versus cash basis accounting. Also included is a discussion on the bank account, accounts receivable, start up costs, liability accounts and revenue recognition. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the significance of your financial statements Discuss how to read a financial statement and balance sheet Examine the statement of income and accrual versus cash basis accounting Define the basic business transactions recorded in your accounting system About the Presenter: Presented by John Peterson, CPA, MBA, President, Peterson & Peterson, PC. John Peterson is President of Peterson & Peterson, P.C. He is a Texas licensed Certified Public Accountant and has a Masters of Business Administration degree from the University of Nebraska. He is a member of the Texas Society of Certified Public Accountants, the American Institute of Certified Public Accountants and Beta Gamma Sigma, the national honorary business scholastic society. John developed tax, accounting, cost reporting, audit representation and management services practice to small and medium sized businesses. He also developed the health industry market niche including home health agencies, hospice agencies, comprehensive outpatient rehab facilities, skilled nursing facilities and Texas Home & Community Based Services agencies. His firm’s current client list totals over 800 and covers businesses throughout Texas, California, Georgia, Hawaii, Illinois, Kansas, Michigan, and New York. He has created and provided health industry workshops to home health executives and made presentations to the health industry association conferences. John also represents the State of Texas on the 16 State Coalition Group that meets regularly with Palmetto officials to discuss current health industry practices and problems. He is a past member of the Board of Directors and Audit Committee of MetroCorps Bancshares, Inc., a publicly traded bank holding company with banks in Texas and California. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [1582] Financial Reporting Overview
- Speaker
- Peterson, John
- Model
- 1582
$30.00
Managing Your Risk by Maintaining Client/Caregiver Boundaries
[1580] Managing Your Risk by Maintaining Client/Caregiver Boundaries Subscription Type:Individual Faculty: Pena An important part of a Teaxs HCSSA Administrator’s job is to manage the risks of the agency and the employees. One common problem area in all sectors of home care and hospice is establishing and maintaining professional boundaries between direct care workers and patients. Learn why this is important and how to establish, communicate, and implement these boundaries. Presented by Angela Pena, Administrator, Special Kids Care. Angela Peña has over fifteen years experience in the home health arena, initially working as a private duty LVN for pediatric patients and then as a Registered Nurse. Angela’s experience includes managing a Primary Home Care program and Medicare home health agency to ultimately managing a pediatric home health agency. As a result, Angela has been in the “front lines” of home health client care and understands all too well the boundary crossing situations every home health nurse is faced with at one time or another during their career. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Pena, Angela
- Model
- 1580
$30.00
Workplace Violence Prevention & Solutions - Personal Safety in High Risk Situations
[1543] Workplace Violence:Prevention & Solutions - Personal Safety in High Risk Situations Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. This program goes beyond the Personal Safety program, delivering valuable information about self defense usage that may be required, especially in high risk locations or situations. Joe Rosner explains and displays techniques for defense against physical altercations and protection from weapons. The psychology of attackers is discussed and outlines are given to provide the viewer with the best information on how to NOT become a victim of crime. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1543
$30.00
Workplace Violence Prevention & Solutions - Policy & Plan Solutions
[1542] Workplace Violence:Prevention & Solutions - Policy & Plan Solutions Subscription Type: Individual Faculty: Rosner Part of the Workplace Violence : Prevention & Solution series, this program is specifically designed for home care and hospice administrators, owners, human resource, management, and supervisory personnel. In it Joe Rosner presents workplace violence situations that can impact your agency, tips for avoidance, and suggestions on how to handle violent or dangerous interactions in the workplace. Throughout this program Joe presents guidance for organizational managers on development of new workplace violence and personal safety policies and plans (or guide in updating existing policies and plans) with over dozens of plan suggestions and applicable rationale narrative. If your agency does not yet have a workplace violence plan this program is a "must-have." For those that do, it provides a refresher on the importance of maintaining your plan - and may even provide many new suggestions to enhance the safety of your most important asset - your workers. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1542
$30.00
Workplace Violence Prevention & Solutions - Personal Safety
[1541] Workplace Violence:Prevention & Solutions - Personal Safety Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. The program provides the definition of workplace violence and shares statistics that prove workplace violence can impact anyone, anywhere, and at any time. In this program Joe Rosner provides many helpful ideas to enhance one's personal safety and how to avoid certain situations in order to reduce your risk for personal violence. In detail, Joe also explains how to handle dangerous encounters with clear demonstrations, along with a field nurse, on key self defense techniques and the practical tools of self defense. He provides an overview of tazers, blunt weapons, sprays and improvised tools that can be used as weapons as well as weapons must be avoided to enhance one's personal safety. This program's goal is to enable the viewer to have more self confidence, be more aware of their surroundings and how to deal with possible situations that demand self defense. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1541
$30.00
S.U.R.C.H. - A Utilization Program for Home Health
[1520] S.U.R.C.H. - A Utilization Program for Home Health Summary: Can hospital-like utilization review improve you agency productivity and clinical outcomes? HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Cisneros, Arnie Program Description: This exciting QA program utilizes UR mechanisms employed by hospitals to manage care. Agencies that have implemented this methodology have enhanced clinical outcomes and improved productivity. Accurate Start of Care programming is the first step in producing and delivering audit-proof care, and a S.U.R.C.H.-like mechanism assures PPS compliant programming. This program has been presented across the country and featured in CARING magazine, The Remington Report, and Decision Health's Home Care Outcomes in 2009. Program Objectives: Upon completion of this program, the viewer will be able to: Describe the history of the Medicare Home Health benefit Discuss how the Prospective Pay System (PPS) model utilizes the Outcome and Assessment Information Set (OASIS) and Outcome-Based Quality Improvement (OBQI) methods to identify programming Evaluate the Service Utilization for Care in the Home (SURCH) method of utilization review and its effect on clinical and fiscal outcomes Demonstrate the Clinical Synthesis method via interactive audience participation demos with specific nursing and rehab management scripting Diane Levan, Director of Home Care for South Jersey VNA states "Our nurses love SURCH..." when describing that it "can be easily replicated by anyone". About the Presenter: This program is presented by Arnie Cisneros, PT, Owner and President of HomeHealth Strategic Management. Arnie is renowned for his adaptation of traditional care philosophies to address current and future healthcare initiatives. A practicing clinician, Arnie provides working level insight into program development and care consultation for providers. He authors "Home Health Forum", a bi-weekly column addressing homecare issues and is a contributor to "The Remington Report", Caring, and Decision Health publications. He presents nationally on topics including S.U.R.C.H. - UR for Home Health, OBQI case Conference, and PPS/P4P strategies. Education-Training Credits: 1.5 Hrs HCSSA Administrator/Alternate [1520] S.U.R.C.H. - A Utilization Program for Home Health
- Speaker
- Cisneros, Arnie
- Model
- 1520
$45.00
RAC Scrutiny, Audit Findings from RAC-like Surveys
RAC Scrutiny, Audit Findings from RAC-like Surveys Summary: Learn what's coming in RAC audits. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Cisneros, Arnie Program Description: This program helps you prepare for audit scrutiny. The presenter has had a front-row seat as audits performed by Fiscal Intermediaries served as a warm-up for the RAC (Recovery Audit Contractor) era. Having analyzed audited cases from multiple agencies in multiple states, this program describes denied care in clinical terms that can help providers identify claim concerns that exist in their programs. Specific dissections of partial denials illustrate areas where clinical improvements can help agencies re-wire care delivery for future stability and success. This program is important for all levels of home health professionals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the challenges facing the Home Health industry as they confront more stringent regulatory constraints and audits Discuss methods employed by other provider types to adapt care to meet requirements of reforms in their care delivery Evaluate findings from Home Health audit/denial patterns experienced in other states to determine care modifications required for the audits Outline action plans required for homecare providers to survive these challenges About the Presenter: This program is presented by Arnie Cisneros, PT, Owner and President of HomeHealth Strategic Management. Arnie is renowned for his adaptation of traditional care philosophies to address current and future healthcare initiatives. A practicing clinician, Arnie provides working level insight into program development and care consultation for providers. He authors "Home Health Forum", a bi-weekly column addressing homecare issues and is a contributor to "The Remington Report", Caring, and Decision Health publications. He presents nationally on topics including S.U.R.C.H. - UR for Home Health, OBQI case Conference, and PPS/P4P strategies. Education-Training Credits: 1.5 Hrs HCSSA Administrator/Alternate [1518] RAC Scrutiny, Audit Findings from RAC-like Surveys
- Speaker
- Cisneros, Arnie
- Model
- 1518
$45.00
Outliers - Friend or Foe?
Outliers - Friend or Foe? Summary: Understanding outliers, individual case outlier qualification and strategies for wound & diabetic patients. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Teenier, Pamela Program Description: Managing outliers can be like walking a tightrope...each agency needs to manage resources, patients and community needs. This program walks you through determining individual case outlier qualification and how to determine your agency outlier payment percentage. Basic strategies for clinical management of wound care and diabetic patients, major factors in this complicated puzzle, is also examined. Program Objectives: Upon completion of this program, the viewer will be able to: Evaluate an individual cases to determine if they will qualify for an outlier payment Identify ways to determine an agencies current outlier payment percentage Discuss basic strategies for clinical management of wound care and diabetic patients About the Presenter: This program is presented by Pamela Teenier, RN, MBA, CHCE, HCS-D, COS-C, Assistant VP, Medicare Operations, Gentiva Health Services. Education-Training Credits: 1.1 Hrs HCSSA Administrator/Alternate [1521] Outliers - Friend or Foe?
- Speaker
- Teenier, Pamela
- Model
- 1521
$33.00
Home Care's Trilogy: CAHPS, Quality and Customer Service
[1514] Home Care's New Trilogy: CAHPS, Quality and Customer Service Subscription Type: Individual Faculty: Ashe Thanks to the new CMS mandated CAHPS survey, patient satisfaction, quality and customer service has moved to the forefront of successful home care agency management. Learn why CAHPS will shape your future, what strategies lead to better quality outcomes and what the role of customer service will be inpatient satisfaction, home health quality and profitability. Get insights into the five measures that will be included in Home Health Compare and how to improve your performance with each of them. With over twenty-five years providing patient satisfaction and customer services and in reviewing the scores of millions of patients, Fazzi Associates provides real life examples of what works, what doesn't work and what you can do immediately to improve your CAHPS scores. This program is presented by Tim Ashe, RN, MS, MBA, partner and director, Fazzi National Operational Consulting Services. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate
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- Ashe, Tim
- Model
- 1514
$37.50
Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator
[1355]Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator Subscription Type: Individual Faculty:Spears The heart of hospice is caring for the patient but caring for the business of hospice must be the focus of the administrator. How can you get on top of the business of hospice and stay there? This program traces the business activities that the hospice administrator must manage through one operational month in the hospice year. While the hospice administrator may be a clinician with clinical oversight duties as well, the focus for this program is the operational and financial activites that when performed well, signal a healthy business environment. The program includes guidance on budgeting, contracting, staffing, billing, collecting, compensating staff and more to assist the administrator in establishing a report card on the hospice's overall performance. Caring for the hospice business IS caring for the hospice patient! Presented by Jan Spears, MJS & Associates. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 20 states during the past two years. As a certified educator, Jan uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, known for its solution-driven approach to achieving best practice to clinical and operational standards for all provider types. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Spears, Jan
- Model
- 1355
$60.00
Financial Responsibilties of the Texas HCSSA Administrator
[1354] Financial Responsibilities of the Texas HCSSA Administrator Subscription Type: Individual Faculty: Berman This program covers a variety of topics to provide administrators with knowledge and tools to improve their financial oversight responsibilities. Topics include: cash management techniques for home care banking relationships use and control of bank accounts employer implications of health care reform and in particular: compliance dates small vs. large employer penalties employer subsidies tax credits required disclosures This program is presented by Sheldon J. Berman, CPA, CVA, Principal, Simione Consultants, LLC. Shelly Berman is a Principal for Simione Consultants and is responsible for the firm’s Merger & Acquisition Department which includes the supervision and review of merger & acquisition activity for home care, hospice and private duty providers. Shelly has extensive expertise in the valuations of health care and in particular home health care including, but not limited to, providers of skilled nursing and rehabilitation, home infusion, respiratory, hospice, private duty and medical equipment suppliers. These companies include all auspices of the health care industry. He has performed valuation assignments including merger & acquisition appraisals, sales and divestitures, fairness opinions, shareholder transactions, litigation support and appeared as an expert witness in court proceedings. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Berman, Sheldon J.
- Model
- 1354
$30.00
How to Increase Referrals Without Increased Costs
How to Increase Referrals Without Increased Costs Summary: Insight into more effective marketing, sales and referral generation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Ferris, Michael Program Description: As agencies are faced with unparalled competitive challenges, protecting key accounts and growing their numbers will determine your agency's success over the coming years. This program provides focus on increasing referrals (revenues) without increasing costs. You will discover best practice tricks and techniques to control costs AND increase referrals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify strategies to increase return on investment for sales and marketing programs Discover which skills your sales people need and how to train and manage them Develop plan to manage referral process for implementation at your agency About the Presenter: Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Ferris, Michael
- Model
- 1353
$30.00
Enterprise Risk Management in Home Care & Hospice
[1351]Enterprise Risk Management for Home Care & Hospice Subscription Type: Individual Faculty:Poblenz This program provides focus on how to establish a robust risk management program. It enables the home health administrator to: understand the key principles of risk managementidentify key elements of an enterprise risk management programidentify strategies to minimize riskunderstand options to finance riskidentify common home care hazards/risks and develop a plan to address those risksexplore common home care risk scenarios and how to manage risk This program is presented by Nancy T. Poblenz, RN, BSN, DDS, JD, CPHRM. Nancy serves as the Litigation and Loss Prevention Director for CHRISTUS Health, based in Houston Texas. In this capacity, she is responsible for the claims investigation and litigation management of all matters involving the healthcare system, including professional, general, employment, business, class action and other litigation against CHRISTUS Health facilities. She also coordinates the corporate response to all government and regulatory investigations. As corporate Loss Prevention Director she is responsible for leading all corporate loss prevention initiatives. She serves on various corporate committees, including the corporate Quality Committee and Clinical Policy Team, and is active in the CHRISTUS St. John Hospital Ethics Committee. Nancy’s publications include an article on Medical Futility published in the Houston Bar Journal and a chapter on Medical Tourism in the First Edition of Enterprise Risk Management, a textbook recently published by the American Health Lawyers Association. She is a frequent speaker on healthcare related topics. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Poblenz, Nancy T.
- Model
- 1351
$37.50
22 Tips to Find and Keep Non-Medical Caregivers
[742] 22 Tips to Find and Keep Non-Medical Caregivers Subscription Type: Individual Faculty: Tweed In this seminar, Stephen Tweed addresses the staff recruitment and retention challenges faced by private duty home care providers, focusing specifically on non-medical caregivers. Stephen shares with viewers practical tools and tips, discusses the importance of finding and keeping non-medical caregivers and offers advice on preparing a recruiting and retention action plan. For the past 25 years, Stephen Tweed has served the home care industry as a business strategist, professional speaker, author and consultant. He has served as a board member for three not-for-profit home care agencies and as the Interim President and CEO of a $25 million home care company. He is the father of a 36-year-old son who uses the services of home care on a daily basis. Stephen is also Past-President of the National Speakers Association, a professional society of 3800 experts who speak professionally. As principal of Leading Home Care, Stephen brings this wealth of knowledge and experience and applies it as the leader of this exciting company serving the home care industry. Education-Training Credits: 1.1 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Tweed, Stephen
- Model
- 742
$30.00
Ethical and Legal Practices in Home Care
[726] Ethical and Legal Practices in Home Care Subscription Type: Individual Faculty:Tischer Gene Tischer is an attorney with more than 30 years of home care experience. Gene served from 1993 to 2009 as the Executive Director of Associated Home Health Industries of Florida, one of the country's largest home care associations. In this program, Gene reviews a variety of legal and ethical issues that confront home care providers across the country. Among the key issues he tackles are: patient choice federal anti-kickback laws questionable referral arrangements patient remuneration false claim filing and whistleblower statutes Gene walks through relevant federal laws and regulations and discusses key OIG rulings to help home care executives identify potential pitfalls and legal landmines. Education-Training Credits: 1.1 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Tischer, Gene
- Model
- 726
$30.00
Are You Managing SMART?
Are You Managing SMART? Know How Your Agency is Doing at All Times Summary: Learn the importance of on-going agency performance monitoring and benefits. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Litwin, Sharon Program Description: During this program the presenter discusses the importance of on-going performance monitoring to successful home care agency management. She suggests a variety of clinical, financial and operational measures that can be put in place to monitor performance and avoid "surprises." Also outlined are the elements of an agency performance assessment. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss how to proactively manage their agency Complete and evaluate their agency using a Homecare Agency Assessment Identify key financial, clinical and operational indicators and develop an action plan Implement action plan and ongoing monitoring of key indicators About the Presenter: Sharon Litwin, RN, BSHS, MHA is principal and founder of Missouri-based Five Star Consultants. Sharon has been in healthcare management and administration for 25 years. For the past 20, she has been actively involved in the homecare industry, from field nurse to Executive Director to Principal Consultant in 5 Star Consultants. She has worked in and managed certified homecare, hospice, private duty, home infusion and dme as regional and executive directors. Her expertise is in problem solving, teaching and implementing successful action plans. She is a well known speaker at state and national conferences, specializing in case management, outcome enhancement, management training, OASIS, PPS, and documentation. She is an expert in regulatory, compliance, and operations. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Litwin, Sharon
- Model
- 732
$30.00
