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New Dept of Labor Rules: Overtime Criteria & Other Risks for HHAs

[2950] New DOL Rule: Overtime Criteria and Other Risks for HHAs Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:Recent employment law changes & problems common to home health and hospice HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Haff, Alicia Program Description: There are Big Changes from the Department of Labor (DOL) in the overtime criteria! Employers may now have to pay overtime for employees whom did not meet those criteria last year. Don’t risk being a target for a DOL investigation – get the facts! This program addresses many employment law problems common to home health & hospice providers including... overtime on-call travel time hourly vs. contract workers PRN live-ins work separations Fair Labor Standards Act Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Apply the recent changes in overtime laws and recognize employment law problems common to home health and hospice. About the Presenter:
Alicia Haff, JD, Partner, ETC Companies, has practiced law in Texas since 1997, after graduating from The University of Texas School of Law in Austin in 1996. Healthcare issues and specifically, the Affordable Care Act, passed in 2010, have become Alicia’s passion. To that end, she obtained her Certified Health Care Specialist designation and is certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the Affordable Care Act and clients’ need to come into compliance with the law and regulations. [2950] New DOL Rule: Overtime Criteria and Other Risks for HHAs

Speaker
Haff, Alicia
Model
2950

$30.00

How to Improve Outcomes While Dealing with Reimbursement Cuts

[2949] How to Improve Outcomes While Dealing with Reimbursement Cuts Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Salmons, Laurie Program Description: With the third year of PPS cost rebasing around the corner, it remains very important for agencies to monitor costs while improving clinical outcomes. Agencies MUST make their operations more efficient to preserve margins. Meanwhile, on the clinical front, reporting measures call for agencies to focus heavily on reducing ACH rates. Effective episode management that uses best practice processes and triggers will be the key to success in both these areas. Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Describe CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk. About the Presenter:
Laurie Salmons, RN, BSN, Clinical Consulting Manager, McBee Associates, has been a registered nurse for over 30 years with 20 of those years being spent in the home care industry. Her specialty is working with home care providers to improve the care delivery services of the elderly while in their homes through episode and disease management strategies. She has lectured on home care issues for the National Association of Home Care and Hospice and at regional and state conferences as well. Laurie co-authored a manual on Best Practices for the Home Care Patient. [2949] How to Improve Outcomes While Dealing with Reimbursement Cuts

Speaker
Salmons, Laurie
Model
2949

$30.00

Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880

[2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880 Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:How new rules & investigation process identified in the recently passed Senate Bill 1880 that dictates an agency's policies and responses to suspected ANE HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Faculty:Brooks, Troy Program Description: Texas has some of the most stringent regulations related to the identification and investigation of suspected ANE in home health and hospice. This program discusses the new rules & investigation process identified in the recently passed Senate Bill 1880 that dictates an agency's policies and responses to suspected ANE. Also examined are common mistakes that agencies make with regard to ANE complaints and practical steps to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.17.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the rule that addresses self-reported incidents of abuse, neglect, and exploitation for Home and Community Support Services Agencies. Identify two laws that provide definitions for ANE as it is used in § 97.249. Describe an allegation of abuse. Describe Texas Senate Bill 1880. About the Presenter:
Troy Brooks is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law, here in Houston, Texas. [2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880

Speaker
Brooks, Troy
Model
2826

$30.00

Infection Control Components for Home Care & Hospice

[2822] Infection Control Components for Home Care & Hospice Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:Infection control compliance strategies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty:Kelley, Freda Program Description: This program presents the role of the hospice and home care administrator in the adoption and enforcement of infection control practices. With focus on compliance in our world today, setting the standard for basic infection control practices is crucial. Key infection prevention strategies are presented to assist in the management of re-hospitalization rates, patient satisfaction and quality patient care. The presenter also demonstrates how providers, practitioners, patients and lawmakers are all currently involved in this issue. Learn what you as an administrator should be asking of your agency with regard to this topic. Presentation Date: 11.16.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify issues in standard infection control practices from our history and events in the world today that impact both patients and providers. List key implications for infection control practice in the home healthcare setting. State how providers, practitioners, patients and lawmakers are all currently involved in infection control issues. Identify the regulatory administrator responsibilities in infection control practice in the home care and hospice agency. About the Presenter:
Freda Kelley has been a Registered Nurse since 1975 and has personal experience with the changes of infection prevention and control practice over the years. Her focused area of practice in home care began in 1985. It was her initial experience as a PRN field nurse in a small, hospital-based home healthcare agency in rural West Texas that set her professional future. Freda has served as a Branch Agency Director, Administrator, Supervising Nurse and now as Vice-President of Clinical Services of a home care organization in Ft. Worth. [2822] Infection Control Components for Home Care & Hospice

Speaker
Kelley, Freda
Model
2822

$30.00

A Corporate Integrity Agreement May be Good Medicine

[2821] A Corporate Integrity Agreement May be Good Medicine Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary:Ensure your risk and compliance programs meet the Federal Sentencing Guidelines (FSG). HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Bommelje, Karen Program Description: In today's healthcare environment there is an ever-increasing amount of scrutiny and government oversight of home health and hospice providers. It may not be a question of "if" you are ever under investigation, but "when" your agency is under the microscope. It is becoming increasingly necessary to ensure your risk and compliance programs meet the Federal Sentencing Guidelines (FSG). This program looks at specific Corporate Integrity Agreements (CIAs) and how closely mirrored they are to the FSG. A robust, effective and ethical compliance program that is more than a binder on the shelf will be a key to keeping the "medicine" away! Presentation Date: 11.17.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the Seven Elements of a compliance program Explain how to evaluate the effectiveness of your current compliance plan Describe how an effective compliance plan will assist in reducing risk About the Presenter:
Karen Bommelje is a seasoned professional with more than 25 years of nursing, management, and consulting experience in the health care industry, including: home care, pediatrics, hospice, long-term care, home care pharmacy/infusion, and medical equipment/respiratory. Prior experience includes Corporate and Regional positions with multi-site Home Health and Hospice providers. Karen’s focus since 1991 has been in Regulatory, Quality, Accreditation and Compliance areas. Karen has been with Simione Healthcare consultants for the past five years where she is a Senior Manager on the Compliance Team responsible for management of regulatory and compliance projects for attorneys and clients. [2821] A Corporate Integrity Agreement May be Good Medicine

Speaker
Bommelje, Karen
Model
2821

$45.00

The Most Interesting Employment Issues in the World for HH & Hospice

[2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary:Key employment issues impacting the home health care and hospice industry. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Stern, Daniel Program Description: Two years ago it felt like a new employment rule was put into effect each week but now it seems like a daily occurrence. Most of the activity is being generated by state and federal agencies making it extremely difficult to remain up to date on employment law issues. This program presents the hot buttons of liability including which employees are exempt under the Fair Labor Standards Act and how to pay them (the new regulations will make it much more expensive). The federal government has also issued new guidance regarding independent contractors. Compensable time quandaries such as travel, on-call, waiting time and bonuses (discretionary and/or non-discretionary) are discussed. If you use the companionship exemption, you need to know the Department of Labor seems to have succeeded in basically eliminating it for home health care agencies. The need to provide leaves of absence seems to have expanded to the point that employees may not ever have to come to work. Finally, we are still having fun reading what the National Labor Relations Board says employees may post on Facebook about employers...and not be disciplined! Presentation Date: 11.17.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify key employment issues impacting the home health care and hospice industry Discuss ways to effectively respond to the new issues impacting the home health care and hospice industry. Identify expected changes in regulatory agency enforcement activity Describe effective tools for preventing employment related claims About the Presenter:
Daniel Stern advises employers on labor and employment matters including affirmative action plans; wage and hour issues; and discrimination and harassment claims. By recommending and developing effective employment policies and procedures, he helps clients reduce the risk of employment-related lawsuits. Dan works with employer clients to bring their existing workplace policies into compliance with best practices in the human resources field, and he provides day-to-day counseling which enables clients to make wise decisions in human resource matters. Understanding the frequent and complex employment issues continually faced by today’s employers, Dan has designed his practice so that he is readily and quickly available to his clients. He is a frequent speaker and author on employment matters and labor-related legislative changes, with a particular focus on wage and hour issues. He is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization. [2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice

Speaker
Stern, Daniel
Model
2819

$45.00

What Financial Reports Really Mean to the Health Care Manager

[2741] What Financial Reports Really Mean to the Health Care Manager Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: Financial reports for non-financial folks... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Spears, Jan Program Description: Whether you are planning for growth and need capital investment or a business loan, or planning for a sale and need a quick evaluation of your agency’s worth, or if you simply need a measurement of your month-to-month progress, financial reports are the first critical pieces to which you must look. If these reports are prepared internally or from outsourced to an accounting firm, understanding the significance of the information is the responsibility of the owner, administrator and, yes, the clinical management team. This program explains key concepts that your financials might reveal about the agency and covers topics such as.... standard reporting formats and recommended frequencies cash vs accrual options fixed vs variable costs debt to equity ratios break-even points and a brief review of case-mix weights as these affect your revenue performance You will learn some standard formulas that you can apply to trend your financial performance from point to point in your reporting year in key areas such as management of accounts receivables through Days Outstanding calculations. This program is presented in a friendly environment for the non-accounting managers! Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify two reasons why clinical managers need to understand financial reports Recall the difference between cash versus accrual methods in financial reporting Identify three of the four standard financial reports formats that are products of financial data Calculate Days Sales Outstanding as a component of evaluating accounts receivable stability Identify four components that affect case mix rates for the Medicare home health patient Calculate debt to equity ratio as a component of agency’s liquidity About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC. [2741] What Financial Reports Really Mean to the Health Care Manager

Speaker
Spears, Jan
Model
2741

$37.50

Destination Documentation: Surviving Medicare Denials & Audits

[2739] Destination Documentation: Surviving Medicare Denials & Audits Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Focus on Documentation... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Warfield, Jennifer Program Description: Agencies are constantly at risk of audits, denials, sanctions and or penalties for missing or inadequate documentation. This program will help you learn to avoid pitfalls of poor documentation, recognize areas which are likely to trigger an audit and detect items that frequently contradict care deemed to be reasonable and necessary. Additionally, you will learn ways to safeguard your agency by properly responding to ADR’s and audits. Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Describe documentation areas likely to trigger an audit List OASIS items that frequently contradict care that is reasonable and necessary Identify ways to safeguard your agency from audits and denials About the Presenter:
Jennifer Warfield As a well-known homecare coding and OASIS specialist with extensive nursing experience, Jennifer Warfield is an informational ally for hundreds of home health agencies across the country. Certified as an official ICD-9 and ICD-10 trainer, Jennifer provides education on important industry topics, including coding, OASIS and documentation. Her passion for being an educational resource keeps her traveling across the country to agencies and associations, conducting educational workshops and speaking at numerous home care conferences. Her expert knowledge plays an integral role in the development of OASIS Analysis Plus, PPS Plus Software’s OASIS analysis software. Jennifer received a bachelor’s degree in nursing from the University of South Alabama in Mobile, a home care coding specialist – diagnosis certification from the Board of Medical Specialty Coding in Gaithersburg, Maryland and earned her Certificate for OASIS Specialist-Clinical from the OASIS Certificate & Competency Board in New Iberia, Louisiana. She is author of two ICD-9 coding guidebooks, Tips, Tricks & Tidbits for Home Health Professionals, and is currently serving as the education director at PPS Plus Software in Biloxi, Mississippi. [2739] Destination Documentation: Surviving Medicare Denials & Audits

Speaker
Warfield, Jennifer
Model
2739

$45.00

Therapy Documentation: Required Rehab Content, Goal Writing, Visit Note Production

[2735] Therapy Documentation: Required Rehab Content, Goal Writing, & Visit Note Production Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: Rewiring your rehab concession to assure a skilled, audit-proof therapy program. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Cisneros, Arnie Program Description: Home Health rehab reforms have modified many therapy requirements including elimination of the 10-visit threshold, objective testing, and ongoing re-assessment re]inement to name a few. Auditors have focused on the rehab elements of patient claims as they produce denials for unskilled or unnecessary care delivery. The Affordable Care Act (ACA) bundling model will focus on the rehab content in homecare programs as they seek greater efficiency under decreased utilization to achieve cost reduction goals. Therapy ST/LT goal production, skilled per visit documentation, patient compliance, caregiver involvement, and discharge planning and management are all addressed by a PPS-compliant, objective test-based therapy evaluation. Clinical case examples will outline the good and bad in current therapy documentation, with strategies to manage successful therapy programs. Start today on rewiring your rehab concession to assure a skilled, audit-proof therapy program. Presentation Date: 08.12.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify current rehabilitation elements in the Medicare PPS (Prospective Payment System) Home Health model. Describe Goal Writing for Home Health rehabilitation services. Describe Visit Note Production for Home Health rehabilitation. About the Presenter:
Arnie Cisneros, PT, President of Home Health Strategic Management, is one of the most progressive speakers in Home Health today. His legacy as a rehab provider across the care continuum allows for insight into contemporary healthcare delivery. He is renowned for his adaptation of traditional care philosophies to address current and future healthcare initiatives. Arnie’s refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and adaptation of traditional care philosophies has helped providers of all sizes to achieve Medicare compliance. He has also become the leading clinical authority on the audit scrutiny that has come to the homecare industry, and is serving as a Post-Acute consultant for CMS Pioneer ACO grant recipients. Arnie is a contributor to CARING magazine and Decision Health publications, and presents nationally on homecare topics and care models proposed by CMS and Med Pac for the future of the Home Health industry. [2735] Therapy Documentation: Required Rehab Content, Goal Writing, & Visit Note Production

Speaker
Cisneros, Arnie
Model
2735

$37.50

Achieving Efficiencies in Back Office Staffing & Structure

[2662] Achieving Efficiencies in Back Office Staffing & Structure Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: How to measure & control back office costs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Faculty: Gaboury, Melinda Program Description: Having and efficient back office that is accountable to key performance metrics is a key component to financial wellbeing. As an administrator, you are responsible for “implementing an accounting and budgeting system that promotes the health and safety of the agency’s clients” (TAC §558.243). This program presents the cost indicators that must be understood in making operational decisions, items needed to develop billing performance measures that hold the billing department accountable and detail items to review in order to evaluate your back office structure. Supervising nurses may also benefit from a working knowledge of back-office processes to improve collaboration between billing and clinical aspects of patient care. Presentation Date: 11.18.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the cost indicators that must be understood in making operational decisions regarding back office staff Develop billing department performance measures Detail items to review to evaluate back office structure About the Presenter:
Melinda Gaboury, COS-C, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc. (HPS). Melinda and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical and cost reporting services to the home health industry. She has over 20 years’ experience in Medicare Home Health Reimbursement and has remained on the cutting edge of Medicare PPS since the regulation’s inception. She has helped her clients bridge the gap between clinical and financial issues and has been a seminar and webcast presenter for 20+ State Home Care Associations. She is also the author of “Home Health Pocket Guide to OASIS-C.” [2662] Achieving Efficiencies in Back Office Staffing & Structure

Speaker
Gaboury, Melinda
Model
2662

$30.00

Patient-Centered Medical Home (PCMH) Collaborative Care

[2598] The Quest for the Perfect Triad for Patient-Centered Medical Home (PCMH): Collaborative Care between Primary Care, Home Health and Hospital Teams Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: Learn how PCMH strategies improved care coordination, care delivery, and patient outcomes. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Khan, Nusrat (Ness) Program Description: The current void of collaborative care between the primary care physician’s practice, inpatient care, and home health is costly for the U.S. healthcare system and can result in poor outcomes. Home health and primary care in a patient-centered medical home (PCMH) has a role in addressing this need through a new approach with better care- team collaboration. PCMH is a patient-centric model of healthcare delivery based on ongoing, personal relationships between patients, physicians, and healthcare teams, which includes the patient as a team member. In this program a primary care physician describes how a Texas physician practice transformed into a medical home, adopted PCMH strategies and partnered with hospitalists and preferred home health partners to improve care coordination, care delivery, and patient outcomes. Learn why...and how home care is part of the PCMH team. Presentation Date: 8.20.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Define the patient-centered medical home model of care delivery. Discuss the importance of care coordination as it relates to improved care at a reduced cost. Describe the implications for future collaboration between home care providers and physician practices. About the Presenter:
Nusrat (Ness) Khan, MD, MBA, FAAP, is the Medical Director of MedPeds Medical Clinic, PA in Weatherford, TX. He completed his early education, college, and medical school in North Carolina and completed specialty training and board certification at the Cleveland Clinic Foundation in Cleveland, Ohio. He is double board certified in Internal Medicine and Pediatrics. His love of teaching manifested early in his career; he has received teaching awards at Cleveland Clinic Foundation, and at University of North Texas Health Sciences Center. Dr. Khan remains a strong believer patient centered medical care model. For the last 2 years he has being working on creating and implementing models for patient centered care plans that allow seamless information and care transfer at transitions of care between outpatient clinics, Home Health Care, and inpatient care. [2598] The Quest for the Perfect Triad for Patient-Centered Medical Home (PCMH): Collaborative Care between Primary Care, Home Health and Hospital Teams

Speaker
Kahn, Nusrat
Model
2598

$30.00

Affordable Care Act [ACA] & Employer Mandate: The Numbers Count!

[2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count! Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Find out what numbers in the ACA can impact your agency. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Haff, Alicia Program Description: The US Treasury Department published final regulations implementing Employer Shared Responsibility Under the Affordable Care Act (ACA) for 2015. The final rules provide, for 2015, that an employer responsibility provision will generally apply to larger firms with 100 or more full-time employees starting in 2015 and employers with 50 or more full-time employees starting in 2016. This program addresses the transition provisions, and clarifies whether employees of certain types or in certain occupations are considered full-time, including volunteers. It provides information about the employer responsibility provisions in 2015 such as who must offer coverage to at least 70 percent of full-time employees as one of the conditions for avoiding an assessable payment, rather than 95 percent which will begin in 2016. Alicia also discusses the full-time employee status determination and an optional look-back measurement method to make it easier to determine whether employees with varying hours and seasonal employees are full-time, help clarify the method and the alternative monthly method of determining full-time status, and review the final rules which provide safe harbors that make it easy for employers to determine whether the coverage they offer is affordable to employees and next steps for simplifying employer information reporting. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Recognize that knowledge is power when understanding the employer mandate. Identify which employer size “sandbox” applies to your organization.  Identify which employees must be offered coverage in 2015 to avoid costly penalties.  Design a recordkeeping system to track employer mandate requirements.  About the Presenter:
Alicia J. Haff, JD, has practiced law in Texas since 1997, having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University Of Texas School Of Law in Austin. From 1997 until 2010, Alicia spent her time litigating employment disputes, commercial matters and personal injury claims. Healthcare issues and specifically, the Affordable Care Act, passed in 2010, have become Alicia’s passion. To that end, she obtained her Texas General Lines License in 2007 and thereafter, obtained her Certified Health Care Specialist designation and is certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the Affordable Care Act and clients’ need to come into compliance with the law and surrounding regulations. [2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count!

Speaker
Haff, Alicia
Model
2607

$45.00

Bridging Business & Clinical: Achieving Operational Excellence

[2606] Bridging Business and Clinical: Achieving Operational Excellence Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Three TAHC&H presidents share their expertise. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana Program Description: It’s a simple fact – if business operations can’t “stay in the black”- you won’t be providing patient care very long. Aligning staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs; productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed! Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of shared responsibility for operational success. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the relationship between clinical practice and financial realities. Describe the importance of goal setting to achieve business objectives.  Identify at least two strategies to motivate agency staff to achieve clinical operational  objectives.  About the Presenters:
Lucy Lee, RN, MS, CHCE, Founder and President of a rural Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive. About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice, and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces, and actively participates on the TAHC&H Owner’s Forum Networking Group. About the Presenters:
Dana Madison, RN, BSN, MBA is the Administrator/Owner of Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for 2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice from 2010 – 2012. [2606] Bridging Business and Clinical: Achieving Operational Excellence

Speaker
Cargle, K / Lee, L / Madison, D
Model
2606

$45.00

Bonafide Ways to Improve Cash Flow & Cash Maintenance

[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: A cash receipt plan to help keep cash in the bank. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Spears, Jan Program Description: Home care and hospice revenues are becoming more and more difficult to obtain and nearly impossible to keep in today’s atmosphere of non-traditional Medicare with the scrutiny of government contractors in post payment reviews. This Program explores several key components of a cash receipts plan that will help the agency improve its conversion of receivables to real “cash in bank.” Surrounding the agency with a robust and timely billing and collections process, while incorporating key compliance steps, will assist the agency in maintaining its cash in post payment audits. This program also offers processes that can be implemented to reduce the risk of denials, overpayments or suspension of payments. Measuring revenue cycle performance over time will prove the worth of developing a comprehensive revenue management program into home health or hospice operations. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify three typical threats to revenue cycle performance. Recall two measures to improve the timely conversion of receivables to cash. Identify three steps to incorporate clinical triggers into the revenue management plan. About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years she has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. Jan has also authored several publications including Home Health Agency—Policies and Procedures, “Care Guides for Home Health Practice under PPS”. She heads a team of more than 25 consultants at MJS & Associates, LLC. [2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance

Speaker
Spears, Jan
Model
2603

$45.00

Achieving HIPAA Compliance

[2513] Achieving HIPAA Compliance Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: HIPAA compliance is a hot topic again...and will remain that way. Find out why. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Acevedo, Luis Program Description: Achieving compliance with current HIPAA’s Privacy and Security Rules continues to prove an overwhelming task for home health and hospice administrators. Policy development, employee training requirements, technical oversight and notice requirements may seem too onerous or burdensome to your daily operation. Never fear! It is not the end of the world! You can learn to be compliant and minimize your agency’s risk and potential liability and protect your patients privacy rights. Presentation Date: 11.19.2013 Program Objectives: Upon completion of this program, the viewer will be able to: Describe an example of an administrative safeguard under the Privacy Rule List one example of when a healthcare provider can release protected health information without authorization Identify one situation in which a healthcare provider can be subject to a penalty for a HIPAA violation Identify one entity to which the Security Rule would apply Identify one duty of the HIPAA Privacy Officer About the Presenter:
Luis Acevedo, JD, with Brooks Acevedo Attorneys at Law, has substantial experience in executive management of large healthcare corporations as well as extensive knowledge of Health Law including access, regulation, compliance, Stark Law, anti-kickback and e-health. As a former in-house counsel for Atlantis Health Care Group, Inc. he offers impressive experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal conflicts, sales and transactions, and conflicts with government agencies. [2513] Achieving HIPAA Compliance

Speaker
Acevedo, Luis
Model
2513

$30.00

Administrator’s Role in Risk Management

[2512] Administrator’s Role in Risk Management Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: An overview of some of the common areas of risk that an administrator must consider. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][4]ethics §558.260[a][6]risk assessment and management Faculty: Patterson, Charlotte Program Description: Administrators wear many hats. One of the most important roles however is the Administrator’s duty to recognize and mitigate risk factors.This program provides an overview of some of the common risk areas that an agency should be considering. Presentation Date: 11.19.2013 Areas of review will include: patient care nursing practice employee property financial risks Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the broad areas of risk encountered in running an agency Distinguish the 4 types of business insurance Identify at least 3 common risks that Administrators encounter Identify potential mistakes and practice guidelines in risk management About the Presenter:
Charlotte E. Patterson, RN, BSN, JD, is a VP, Associate General Counsel – Healthcare at Golden Living, a family of healthcare companies, including rehab, assisted living, skilled nursing care, and hospice. Collectively, the Golden Living family of companies has more than 42,000 employees who provide quality healthcare to more than 60,000 patients every day. Ms. Patterson assists the staff by providing legal and compliance guidance regarding a wide range of matters, including Health Law, State and Federal regulations, HR and employment issues. Her past practice includes Chief Compliance Officer for a large Homecare and Hospice organization, Claims Counsel for an international insurance corporation and Medical Malpractice litigation. Ms. Patterson received her B.S. in Nursing at the University of Florida and her J. D. at the University of Texas. [2512] Administrator’s Role in Risk Management

Speaker
Patterson, Charlotte
Model
2512

$45.00

How to Get  Something Out of Your Financial Statements - Other Than A Headache

[2470] How To Get Something Out of Your Financial Statements (other than a headache) Summary: Dexter explores financial statements and shows you how to get more from them than just kindling. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Braff, Dexter Program Description: Every month...ok, maybe, maybe not...you get financial statements. They look impressive – lots of columns, numbers, and ledger accounts, perhaps even a profit. Unfortunately, as billing systems capture more and more data, financial statements have gotten so dense and unwieldy that the information you need – and the insight you can get – is beyond the reach of practically anyone without CPA in their title. Dexter explores financial statements and shows you how to get more from them than just kindling. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the key components of a financial statement Evaluate the most important areas of the financial statement to focus on Discuss how financial statements can misrepresent the “true” performance About the Presenter:
Dexter Braff has more than 20 years experience in health care mergers and acquisitions. Prior to forming The braff group, he was an associate and senior appraiser with Telesis Mergers & Acquisitions. He also served as regional Director of Finance for Foster Medical Corporation. Dexter has written numerous feature articles on mergers and acquisitions and finance and has authored the chapter on Home Health Care Valuation in the Handbook of Business Valuation published by John Wiley & Sons. Additionally, Dexter is a frequent speaker at major industry conferences and state association meetings. Dexter holds an MBA from the University of Pittsburgh and received the Vincent W. Lanfear Award for academic achievement, a Masters of Science from the University of Oregon, and a Bachelor of Arts from Cornell University. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2470] How To Get Something Out of Your Financial Statements (other than a headache)

Speaker
Model
2470

$45.00

ADRs, RACs, ZPICs & More: What's All the ToDo & Is Your Agency at Risk?

[2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk? Summary:Understand all types of reviews that can place your agency at risk. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Faculty: Whitemyer, Brandi Program Description: With the current array of pre- and post-payment reviews, the Centers for Medicare and Medicaid Services (CMS) continues to make new efforts to assure program integrity and compliance. While pre-payment reviews can significantly interrupt cash flow to your agency, post-payment reviews can be just as costly and burdensome. This program helps home health agency administrators, directors, and other staff understand the importance of a clear and directive response to all types of medical reviews, as well as measures that can be taken to avoid placing your agency at risk. Program Objectives: Upon completion of this program, the viewer will be able to: Recognize the types of CMS medical reviews including RACs, ADRs, and ZPICs Describe practices which place agencies at risk for pre and post payment reviews Evaluate the appeals process following CMS medical reviews About the Presenter:
Brandi Whitemyer, RN, COS-C, HCS-D, HCS-O, AHIMA Approved ICD-10 Trainer/Ambassador is a 14-year veteran of home health and hospice as a Registered Nurse. She has experience as a field nurse, director, administrator, and regulatory affairs executive with agencies, both large and small. She holds both an Associates Degree in Nursing, as well as a Bachelors Degree in Psychology from Kent State University. She is currently a Senior Associate Consultant with Selman-Holman & Associates and the owner of Transitions Health & Wellness Solutions, a home health & hospice coding and consulting agency. Brandi works closely with home health and hospice agencies nationally in providing consulting services, survey compliance, managing medical reviews and appeals of Medicare denials, writing Corrective Action Plans, developing staff education, policy development, developing coding and quality assurance processes, and development of coding education. Brandi is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Homecare Clinical Specialist-OASIS (HCS-O), and is certified in OASIS competency, COS-C. She is also an AHIMA Approved ICD-10-CM Trainer and Ambassador. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk?

Speaker
Model
2468

$45.00

How to Turn Your Clients into Your #1 Referral Source for Private Pay

[2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay Summary:Client referral strategies yield positive dividends for private pay agencies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Marcum, Aaron Program Description: What if you could proudly say to others, “Our clients and their loved ones are our #1 referral source!” What does this statement communicate to those looking for home care? In this program, Aaron Marcum, the founder of Home Care Pulse, the leader in Quality Satisfaction research for the home care industry, will discuss top client referral strategies, used by Best of Home Care® award winning agencies. Viewers also learn why generating more client referrals is perhaps the best way to grow their business...along with how they can better tap into this powerful referral source. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the relationship between happy clients and client referrals Explain how to motivate and create incentives for team members to get more client referrals Identify ways to implement the top methods, used by the Best of Home Care® providers, for obtaining client referrals About the Presenter:
Aaron Marcum is the Founder and CEO of Home Care Pulse, a leading organization who specializes in capturing and measuring client and employee satisfaction for hundreds of private duty home care agencies throughout the United States and Canada. Aaron is also the founder and creator of the annual Private Duty Benchmarking Study, now in its 4th annual edition. This powerful industry study has quickly become the largest, most reputable and in-depth study available for the home care industry. Aaron is passionate about helping home care agency owners and executives accomplish their goals, empower their employees, and confidently provide the best in-home care possible. Due to his expertise in capturing and measuring performance and his hands on experience as a former successful private duty home care owner, Aaron continues to be a popular national speaker and respected educator. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay

Speaker
Marcum, Aaron
Model
2466

$37.50

The Alberto N Settlements & Pediatric Care: How It Applies to Your Agency

[2435] The Alberto N Settlements & Pediatric Care: How It Applies to Your Agency Summary: Learn how the Alberto N. lawsuit and ruling affects your peds program. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources Faculty: Hofer, Peter Program Description: With new managed health care organization (MCO) models, the pediatric home care environment has changed drastically over the past year and will continue to do so. Challenging new patient care issues related to medical necessity criteria, Texas Early Childhood Intervention (ECI) referrals, and prior authorization guidelines often leave pediatric providers asking the question: “Can the MCO really do that?” In this program Attorney Peter Hofer of Disability Rights Texas - who played a key role in the Alberto N. Settlement - will educate you on how this very significant law suit applies to issues currently experienced by pediatric home care teams. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the claims of the Alberto N. lawsuit Describe the impact of the Alberto N. Settlement on therapies and nursing Evaluate your programs' current issues as they relate to the Alberto N. Settlement About the Presenter: Peter Hofer, JD, Disability Rights Texas, is the Senior Litigation for Disability Rights Texas, and has been practicing healthcare law for the past twelve years. Peter was an attorney on the Alberto N. Medicaid Lawsuit and played a key role in the Alberto N. Settlement. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate [2435] The Alberto N Settlements & Pediatric Care: How It Applies to Your Agency

Speaker
Hofer, Peter
Model
2435

$37.50

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