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QAPI Performance Improvement Project – Are You in the Driver’s Seat?

[3126] Quality Assurance and Performance Improvement (QAPI) Performance Improvement Project – Are You in the Driver’s Seat?
How to stay in the driver's seat w/ CoP required Performance Improvement Project. TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Social Worker 1.5 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement Program Description:Learn how to stay in the driver’s seat with the CoP required Performance Improvement Project. Keep your project in “drive” and avoid the potholes and detours that can cause your project to be become neutral or even go in reverse. Learn about the purpose and components of the Performance Improvement Project (PIP) and how to stay in compliance. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing performance improvement projects to remain in compliance with the updated Medicare Conditions of Participation while promoting optimal patient outcomes. TAHC&H Faculty/Presenter: Linda Parker, RN, BSN, COS-C, HCS-D, Education Coordinator, HealthCare ConsultLink About the Presenter:
Linda Parker’s career in home health began in 1976 as a field nurse. She has been a part of the HealthCare ConsultLink team for over 17 years and is certified in OASIS (COS-C), ICD-10 Coding (HCS-D) and has a love for Quality Assessment and Performance Improvement (QAPI). Her passion for quality care has led her to work directly with agencies as a consultant and educator so that the quality of care, as well as patient outcomes, are improved. She has been a keynote speaker for HealthCare ConsultLink at sponsored Administrator Trainings with focus on QAPI, Conditions of Participation, OASIS and ICD-10-CM. [3126] Quality Assurance and Performance Improvement (QAPI) Performance Improvement Project – Are You in the Driver’s Seat?

Speaker: Parker, Linda
Model: 3126

$45.00

Preparing for HEART – Hospice Evaluation and Assessment Reporting Tool

[3125] Preparing for HEART – Hospice Evaluation and Assessment Reporting Tool
What's happening now with HEART. TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description:HEART is a standardized comprehensive assessment tool that CMS will require all Medicare certified hospices to use. While we do not have an exact tool or an exact date of implementation, this program does discuss what is happening now with HEART, how it will be used, what might be in the tool, and a possible timeline. Lessons learned from other provider types about mandated standardized assessments is shared with suggestions for preparation specific to hospices. The presentation incorporates lessons learned so far in the hospice quality reporting program. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by incorporating documentation practices to allow for more detailed clinical data collection to ensure optimal patient outcomes. TAHC&H Faculty/Presenter: Katie Wehri, Healthcare Provider Solutions About the Presenter:
Katie Wehri is Director of Operations Consulting for Healthcare Provider Solutions, Inc. (HPS) She joined HPS in 2017 with more than 25 years in the hospice, home health, private duty and palliative care industries and is certified by the Health Care Compliance Association in health care compliance and health care privacy compliance. She was a provider executive for 13 years and began consulting at the national level in 2009 specializing in regulatory and accrediting organization standards interpretation, all aspects of healthcare provider operations, and compliance. She has worked with multiple state and national associations and has written numerous articles and provided numerous presentations on these topics. [3125] Preparing for HEART – Hospice Evaluation and Assessment Reporting Tool

Speaker: Wehri, Katie
Model: 3125

$37.50

Strategies for Managing Margins: Working Smarter, Not Harder

[3124] Strategies for Managing Margins: Working Smarter, Not Harder
Work intentionally to implement integrated strategies systematically and in a disciplined way. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: Financial success in home health and hospice means thinking beyond merely cutting costs. To thrive and achieve sustainable results, organizations must work intentionally to implement integrated strategies systematically and in a disciplined way. This program presents ways to increase the value of your services by maximizing existing resources, simplifying processes, evaluating the clinical service delivery model and leveraging the use of technology. You don’t have to sacrifice quality, access and patient satisfaction in the process! Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by applying accounting strategies to bring about financial and operational improvements. TAHC&H Faculty/Presenter: William J. Simione III, Managing Principal, Simione Healthcare Consultants About the Presenter:
Bill Simione III serves as Managing Principal at Simione Healthcare Consultants, leading all consulting, as well as product and service delivery to support home care and hospice business improvement. He previously managed Simione's Financial Consulting division, and has been actively involved in the home care and hospice industry for more than 25 years. Bill has held many interim management positions over the years, including Chief Executive Officer, Chief Financial Officer and Director of Patient Accounting for numerous home care/hospice organizations ranging from single agencies to multi-state organizations and hospital-owned postacute entities. During his interim management positions, he has been responsible for many agency turnarounds, including positioning an agency for acquisition. Bill is a highly experienced speaker addressing many national home care and hospice organizations, as well as state and local associations. He is a graduate of Villanova University with a B.S. in Accounting. [3124] Strategies for Managing Margins: Working Smarter, Not Harder

Speaker: Simione III, William J.
Model: 3124

$37.50

The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities

[3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities
How it affects individuals and healthcare entities. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: The Tax Cuts and Jobs Act (TCJA) represents the most significant change to Internal Revenue Code in more than 30 years and creates big changes for all taxpayers including healthcare entities. In this program BKD trusted advisor Paige Gerich shares her knowledge and expertise on the recent legislation that will affect you and your organization. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing recent tax law changes that affect healthcare organizations. TAHC&H Faculty/Presenter: Paige Gerich, CPA, BKD CPAs & Advisors About the Presenter:
Paige Gerich As industry tax leader for BKD’s South Region, Paige Gerich is charged with growth and development of not-for-profit and governmental tax services in Texas, Oklahoma and Arkansas. She has more than 30 years of experience providing tax services to a broad range of health care institutions, physician and clinical practices and other not-for-profit entities. Paige performs comprehensive reviews of not-for-profit activities to identify and help mitigate exposure areas related to private inurement, intermediate sanctions, worker classification and unrelated business taxable income issues. She has extensive experience with IRS examinations, obtaining favorable determination letters, private letter rulings and closing agreements. Paige also provides tax, financial and retirement planning services for key executives, in addition to compliance and business tax services. Paige currently serves on the board and as Treasurer of the Greater Houston Women’s Chamber of Commerce. She also serves on the board as Secretary and Communications Chair of the TEGE Exempt Organizations Council. She is a member of the American Institute of CPAs, Texas Society of Certified Public Accountants and American Health Lawyers Association. She has led several tax-focused webcasts and presented to a number of industry organizations, including the Risk Management Association, Government Finance Officers Association, National Association of College and University Business Officers and Healthcare Financial Management Association. Paige is a graduate of University of Houston, Texas, with a B.B.A. degree in accounting. [3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities

Speaker: Gerich, Paige & Lewman, Andrea
Model: 3123

$30.00

HIPAA Compliance for Hospice Agencies

[3122] HIPAA Compliance for Hospice Agencies
Overview of requirements and applications in hospice setting. TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources Program Description:Complying with HIPAA requirements isn’t always easy, and hospices have some unique complications. There are often a number of family members, unique and intricate family dynamics and often stressful family situations; communication amongst staff working remotely but as a team; volunteers; working with records after a patient’s death; etc. This program provides an overview of the HIPAA requirements and application in the hospice setting. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing HIPAA regulations as they pertain specifically to hospice patients. TAHC&H Faculty/Presenter: Katie Wehri, Healthcare Provider Solutions About the Presenter:
Katie Wehri is Director of Operations Consulting for Healthcare Provider Solutions, Inc. (HPS) She joined HPS in 2017 with more than 25 years in the hospice, home health, private duty and palliative care industries and is certified by the Health Care Compliance Association in health care compliance and health care privacy compliance. She was a provider executive for 13 years and began consulting at the national level in 2009 specializing in regulatory and accrediting organization standards interpretation, all aspects of healthcare provider operations, and compliance. She has worked with multiple state and national associations and has written numerous articles and provided numerous presentations on these topics. [3122] HIPAA Compliance for Hospice Agencies

Speaker: Wehri, Katie
Model: 3122

$37.50

Building Workforce Across Generations: Are You Ready to Compete?

[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][9]community resources §558.260[a][10]marketing Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce. TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess About the Presenter:
Adrian Killebrew is a savvy professional whose ability to connect others and build relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess, the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations, regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years. He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership. Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater, Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others. [3121] Building Workforce Across Generations: Are You Ready to Compete?

Speaker: Killebrew, Adrian
Model: 3121

$30.00

Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives

[3120] Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives
A high-level overview of strategic imperatives and emerging opportunities. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: This program provides a high-level overview of the strategic imperatives and emerging opportunities facing home health, hospice, and other home-based care providers. It explores the paths that CMS, Medicaid agencies, and other payers are likely to follow in refining and expanding risk-based payment models—both for post-acute providers as well as their acute care referral partners. Along with the adoption and diffusion of ACOs and other value-based payment models, it addresses the implications of the expansion in Medicare Advantage and Medicaid managed care for the growth and profitability of post-acute care providers. Against the backdrop of rising managed care penetration and more risk-based payment models, there is a look at how demographics and evolving consumer preferences are likely to affect the post-acute care business model. The program concludes with an exploration of the different business models that leading home-based care organizations are pursuing, ranging from serving as the high-reliability downstream provider to acting as the comprehensive post-acute care manager for hospitals and payers. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by applying strategies to remain competitive as new value-based payment models emerge. TAHC&H Faculty/Presenter: Fred Bentley, Vice President, Avalere About the Presenter:
Fred Bentley advises clients on health delivery and payment innovation, providing analytic and strategic insight on issues related to the delivery of care. As an expert in fields ranging from payer strategy to hospital-physician alignment, and post-acute care, he has worked with providers, including integrated delivery networks, academic medical centers, post-acute providers, and long-term care organizations as well as national and regional health plans. Over the past five years, his work has focused on supporting health systems engage in Medicare and Medicaid payment and delivery system transformation initiatives. Prior to joining Avalere, Fred was a Principal in the Accountable Care Solutions practice at The Chartis Group. In this role, he worked with leading hospitals and health systems in developing strategic roadmaps to guide their clinical innovation, population health, and cross-continuum integration initiatives. He also served as a Managing Director with The Advisory Board Company, managing a team of consultants and analysts who supported provider organizations ranging from physician groups and health systems to post-acute care providers. Fred holds an MPP and MPH from the University of California, Berkeley and a BA in Political Science from Haverford College. [3120] Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives

Speaker: Bentley, Fred
Model: 3120

$30.00

Reading the Tea Leaves – Home Health at a Critical Juncture!

[3119] Reading the Tea Leaves – Home Health at a Critical Juncture!
Focus on evolution from fee-for-service to system based on delivery of value. TAHC&H Faculty/Presenter: Duane Blackwell, CEO, National Home Health Analytics Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: The home health industry is at a critical juncture in its evolution from fee-for-service (FFS) to a healthcare system based on the delivery of value. This program includes discussion and review of Medicare Home Health claims data and how it supports the arguments that will be made. The presenter starts with a quick look at the current state of the industry and some of the new delivery models that are requiring reassessment of how home health is delivered (ACOs, Bundled Payments, etc...) There is a review and trend of the relevant claims data metrics for the US, Texas, and several local Texas markets. Included is a discussion on the ongoing processes employed by Accountable Care Organizations and hospital systems of vetting post-acute care (PAC) providers for inclusion in preferred provider narrow networks. The program concludes with a look at some "inconvenient truths" surrounding the growing impact and influence of Medicare Advantage on the home health industry. Program Learning Outcome: Upon completion of this program, the viewer will be able to: Indicate an intent to change or enhance their practice by utilizing publicly available data to enhance care delivery processes. TAHC&H Faculty/Presenter: Duane Blackwell, CEO, National Home Health Analytics About the Presenter:
Duane Blackwell has been in home health since August, 1997 when he was hired as CEO of Thompson Home Health, a multi-provider Louisiana-based home health company. At that time, the industry was undergoing a dramatic transition from a cost-based system to prospective payment. Duane’s previous career in commercial banking seemed a good fit for what was to be a tectonic shift in the way home health was delivered. In 2003, he assisted in the successful sale of Thompson to an equity investment firm, staying on as CEO for five years following the sale. In 2008, Duane established SOSO Solutions, LLC, a consulting practice focused primarily on the serving needs of post-acute care providers, including home health and hospice companies. SOSO’s areas of focus include strategic planning, financial management, the management of change, and sales and business development. SOSO continues to serve a client base centered in the Gulf South.. In 2015, Duane partnered with Dr. Cordt Kassner and Dr Warren Hebert to establish National Home Health Analytics; a Medicare Clams and Cost Report research and consulting company focused on delivering industry transparency. A native of Hattiesburg, Mississippi, Duane earned a Bachelor of Science in Business Administration and a Master of Business Administration from The University of Southern Mississippi. [3119] Reading the Tea Leaves – Home Health at a Critical Juncture!

Speaker: Blackwell, Duane
Model: 3119

$45.00

Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners

[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
How to help Discharge Planners make fact based transition of care decisions. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Social Worker 1.5 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources §558.260[a][10]marketing Program Description:Effective hospital discharge planning and transitions of care have real benefits in improved patient outcomes and lower hospitalization rates. Though the American Medical Association and the Joint Commission offer recommendations for discharge planning, there is no universal system used within hospitals. Being able to work with your hospital discharge planners to help them make fact based transition of care decisions, even if it’s not to your practice setting, may influence the rest of patients’ lives. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by utilizing techniques to help discharge planners make fact-based decisions when assisting with transitions of care. TAHC&H Faculty/Presenter: Cheryl A. Acres RN, CCM, CDP About the Presenter:
Cheryl Acres has been an RN since 1978, and a certified case manager since 1998. As of February 2018, she obtained her credentials as a Certified Dementia Practitioner (CDP), and her certification as an Assisted Living Manager (CALM) in Texas. Clinical practice areas have included acute care and home health care, and case management practice has included group health insurance, home health care, Workers’ Compensation, disability management and consulting, with multiple areas of expertise. She founded her company, Comprehensive Care Management LLC in 2007, in order to assist seniors and families to develop a care road map, providing education about illness and services for their aging loved ones, and to aid seniors in maintaining their health, independence, while aging with dignity. [3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners

Speaker: Acres, Cheryl
Model: 3117

$45.00

Medicare Targeted Probe & Educate

[3116] Medicare Targeted Probe & Educate
Learn how to respond to record requests and subsequent audit findings. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: This program reviews the goal of the Targeted Probe & Educate audit process. Learn how to respond to these record requests as well as the subsequent audit findings. The timelines for responses and the recoupment process are defined. This presentation describes likely audit risks for home health agencies and how to monitor those risks, including analyzing PEPPER reports. It will not only assist in providing a checklist for the documentation required to be sent in, but also suggest a checklist of things to review in the chart before sending it in. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by using the PEPPER reports to target documentation enhancements that will result in more successful Targeted Probe and Educate results. TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C Chief Executive Officer, Healthcare Provider Solutions About the Presenter:
Melinda Gaboury, with more than 27 years in home care, has over 17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff. [3116] Medicare Targeted Probe & Educate

Speaker: Gaboury, Melinda
Model: 3116

$45.00

CLAS Implementation-National Standards for Culturally & Linguistically Appropriate Services

[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Important steps in implementing and sustaining CLAS standards within your organization. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Social Worker 1.5 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:This program covers important steps in implementing and sustaining the CLAS standards within your organization. You will learn how to manage change by following key strategies for evolving your environment. You will also learn tips to sustain this evolution long term with turnover and the ever-changing rules and regulations of the healthcare industry. A real case example of implementing these standards within a large managed care organization is also presented. By the end of this program, you will be able to identify the key steps in the CLAS Blueprint with ideas on implementing these standards within your organization. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by actively implementing National Standards for Culturally and Linguistically Appropriate Services to enhance patient care. TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan About the Presenter:
Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan. In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations. She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment. Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas. She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs. [3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)

Speaker: Hamblin, Jillian
Model: 3115

$45.00

CLAS Overview-National Standards for Culturally & Linguistically Appropriate Services

[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Learn the purpose, definitions and examples of these standards in action. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:This program provides an overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS), including the purpose, definitions of each standard, and examples of these standards in action. By the end of this presentation, you will be able to define the standards and identify examples of each standard in action as it relates to the health care industry. You will also learn the timeline for health equity and important milestones in eliminating health care disparities among our population. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying examples of the Culturally and Linguistically Appropriate Services (CLAS) standards in action to aid in reducing health disparities among their patient population. TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan About the Presenter:
Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan. In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations. She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment. Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas. She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs. [3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)

Speaker: Hamblin, Jillian
Model: 3114

$37.50

Creating an Effective QAPI Program

[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Strategies for implementing an effective agency-wide QAPI program. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement Program Description:This program presents the regulatory requirements for Quality Assurance Performance Improvement (QAPI), and how to create strategies for implementing the requirements to build an effective agency-wide QAPI program. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by creating strategies to implement the requirements to build an effective agency-wide QAPI program to enhance patient outcomes. TAHC&H Faculty/Presenter: Diane Datz, RN, MA, Hospice Educator and Regulatory Specialist, HealthCare ConsultLink About the Presenter:
Diane Datz has been a hospice nurse and chaplain for twenty-five years. In addition to her nursing credentials, she holds a master’s degree in spiritual psychology from the Institute of Transpersonal Psychology, Sophia University, Palo Alto, California and a certificate in gerontology from Our Lady of the Lake University. Diane has published original end-of-life research in Omega Journal of Death and Dying and is a regular presenter at state and national end-of-life conferences and workshops. Diane also serves as an advisor to TrueSolace, an online platform for grief support. Her volunteer commitments include serving on the Advisory Board of ABODE: Contemplative Care for the Dying in San Antonio, Texas and as a Board member of Texas and New Mexico Hospice Organization. Diane co-facilitates meetings for San Antonio Death Café, part of an international movement to encourage public conversations about death and dying. Diane is also an ordained priest in The Old Catholic Church, Province of the United States. She is currently the Hospice Educator and Regulatory Specialist with HealthCare ConsultLink. [3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program

Speaker: Datz, Diane
Model: 3113

$37.50

Fraud, Abuse & Ethics

[3108] Fraud, Abuse & Ethics
Provides a general overview of healthcare fraud & abuse laws with a practical understanding of how they work. Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hrs Social Worker 1.00 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][1]information regarding fraud and abuse detection and prevention §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management Program Description: Medicare certified home health agencies, private duty agencies and hospices are looking for ways to collaborate with other providers, including referral sources. While collaboration may address some difficult problems, the statute and rules regarding fraud and abuse still apply to all provider types. This program provides a general overview of healthcare fraud & abuse laws that affect providers including: False Claims Act Stark & Anti-Kickback Statutes Statistics, investigations, and unethical conduct (including blatant overutilization) is discussed. The program also provides a fundamental understanding of these laws to Home Care administrators using real-life home care examples. These case studies include a range of situations in marketing, delivery of care, and referral arrangements. By discussing these laws in context of common scenarios, this presentation provides a practical understanding of how they work. Program Learning Outcome: Learners will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice. TAHC&H Faculty/Presenter: William Dombi, JD, President, National Association for Home Care & Hospice About the Presenter:
William Dombi, JD is the President of the National Association for Home Care & Hospice. Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, he has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the Department of labor changes to the overtime rules under the Fair labor Standards Act. In addition to litigation, Bill offers extensive community and professional educational services through lectures, publications, teleconferences, and videos. He is the Editor and lead author of Home Care & Hospice Law: A Handbook for Executives, the only comprehensive legal treatise on the topic. His lectures include market trends in home care, compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory reforms, and legal issues in telehealth services. [3108] Fraud, Abuse & Ethics

Speaker: Dombi, William A
Model: 3108

$30.00

QAPI: Closing the Loop on Agency Performance

Speaker: Spears, Jan
Model: 3107

$30.00

Achieving Regulatory Efficiencies

[3106] Achieving Regulatory Efficiencies
Many tips and ways to streamline and simplify the execution of compliant management. TAHC&H Faculty/Presenter: Kay Hollers Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Today’s Home Care Executive is confronted with myriad regulatory requirements about State and Federal compliance, reimbursement requirements, personnel management, confidentiality and safety requirements, taxation and much more. This presentation focuses on and proposes changes to processes and systems that streamline and simplify the execution of compliant management. Maintaining the focus on efficiencies, the presentation also discusses: appropriate delegation strategic outsourcing time management hints communication techniques useful technological tools Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing efficiencies to streamline operations related to regulatory requirements. About the Presenter:
Kay Hollers, RN MPH COS-C HCS-D is an Independent Consultant for HealthCare ConsultLink and has over 35 years’ experience in administration of and consulting with home health and hospice agencies. She holds a post-Masters certification in Healthcare Evaluation from Wayne State University with emphasis on quality evaluation in healthcare settings and is a frequent presenter to public and private audiences on topics such as OASIS accuracy, care planning, clinical best practices, and QAPI procedures. [3106] Achieving Regulatory Efficiencies

Speaker: Hollers, Kay
Model: 3106

$30.00

Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks

[3105] Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks
A focus on common areas of vulnerability and ways to protect against most attacks. Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hrs Social Worker 1.00 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management Program Description: The recent ransomware attack, and threats of more to come, have raised questions regarding security and available protection mechanisms. Protecting your health data is more important than ever and failing to do so can come at a hefty price. This program provides focus on common areas of vulnerability and discusses ways to protect against most attacks. Risk of data loss and methods of recovery are also examined. Program Learning Outcome: Learners will identify ways to manage cybersecurity risks in compliance with the HIPAA Security Rule to ensure the confidentiality and integrity of electronic protected health information. TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies About the Presenter:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. [3105] Security & Data Loss Prevention: How to Prepare for Ransomware & Other Cyber Attacks

Speaker: Smith, Ricky
Model: 3105

$30.00

Marketing in Healthcare: The Can You and Can’t You Dilemma

[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency. TAHC&H Faculty/Presenter: Jan Spears Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][10]marketing Program Description: Health care facilities are faced with the need to grow their businesses through the sharing of information about programs and services in an effective manner. But the rules for implementing an effective marketing program in health care are limited by several state and federal laws including the Prohibition of Solicitation Law, the Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and program directives. Failure to comply with these rules can result in disallowance of a referral, monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations as well as activities that the agency “can do” to promote its business in compliance the law. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing marketing practices in compliance with state and federal regulations. About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC. [3104] Marketing in Healthcare: The Can You and Can’t You Dilemma

Speaker: Spears, Jan
Model: 3104

$45.00

Dept of Labor Initiatives & Employment Law: What Employers Need to Know 2018

[3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018
A most important and useful review of employment law. TAHC&H Faculty/Presenter: Tommy Simmons Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Mr. Simmons provides a survey of the most significant employment-related Texas legislation from 2017, an update on how the Texas Workforce Commission has been ruling on unemployment, wage, and discrimination claims, a summary of increased federal agency enforcement activities in the area of employment law, and highlights of the most important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits. Program Learning Outcome: Learners will identify how to remain in compliance with wage and hour laws. About the Presenter:
William T. (Tommy) Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012, the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award. [3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018

Speaker: Simmons, Tommy
Model: 3103

$45.00

Emergency Preparedness – Disaster Response, Operation Recovery and Resources

Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs Social Worker 1.50 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][6]emergency preparedness planning and implementation §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management §97.260[a][9]community resources Program Description: Over the course of 2017 in Texas experienced devastation from Hurricane Harvey that damaged building structures and induced record breaking flooding with rainfall from the storm widespread 15 to 30 inches in one day, with some spots picking up 50 inches or more. 40% of Texas licensed home care agencies were located in the FEMA affected areas according to TAHC&H's calculation. In addition to the Texas natural disaster, we experienced active shootings and terrorist events in our country. Now more than ever, home care agencies must review and test their emergency preparedness plan. This program brings you up-to-date on the necessity to review your continuity of operations plans, Emergency policies and procedures, and necessity for developing partnerships with home health care agencies and other health care entities. Additionally, a HCSSA provider will share their experience on how they implemented their plan during the disaster. Information about the applicability of the new federal emergency preparedness rules to the plan is also discussed. Program Learning Outcome: Learners will apply disaster preparedness rules, regulatory changes, and requirements that are impacting their daily practice into their disaster preparedness planning and agency operations. TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director, TAHC&H / Marissa Machado, Chief Operating Officer, TAHC&H / Leann Hubert, Owner, Amazing Grace Hospice About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. About the Presenter:
Marissa Flores Machado is Chief Operation Officer at TAHC&H. Her work experience in the health home and hospice industry began in 1981. With over 35 years’ of industry experience she recently worked at DataLogic Software, Inc., an HHSC EVV Vendor, as their Compliance Director. Her previous work experience was at the Texas Department of Aging and Disability Services (DADS) where she credentialed and licensed HCSSAs; and before that she worked at Girling Health Care, Inc. in various corporate positions ensuring safety and compliance. About the Presenter:
Leann Hubert is a graduate from Texas A&M University and has been a licensed SW since 1994. She has worked in many areas of Social Work to include consulting, Home Health, Long term care, rehabilitative care as well as hospice, which is where her heart lies. In 2008, Leann’s idea to open Amazing Grace Hospice came to fruition and today she is the sole owner of the company. She continues to be a play a vital role in the Interdisciplinary Team at Amazing Grace Hospice and remains actively involved with the healthcare community. [3102] Emergency Preparedness – Disaster Response, Operation Recovery and Resources