Tips and Myths Leading a Multi-Generational Workforce

Program Description:

There are many moving parts to any organization, but at the core, it’s people who make every industry tick! The emergence of multi -generational teams has challenged leaders across the continuum of care to develop innovative strategies to embrace diversity of skill sets to build better and more efficient teams. It has become evident that knowledge sharing, retention, and upskilling should be top of mind for all leaders wishing to create a cohesive culture. Although diversity of the workforce is a proven way to scale organizations, there is often stereotyping and biases which may challenge even the strongest organizational cultures. By learning to recognize and embrace these differences, organizations can attract and retain top talent across the generations and build winning teams. This fun and enlightening presentation explores various myths surrounding generations. Learn how to grow and improve your home health, hospice, or home care organization with practical tips that unlock the power of a multigenerational team.

HCSSA Topic(s) Addressed:

• §558.259[d][4] agency responsibilities
• §558.260[a][3] basic principles of management in a licensed health-related setting
• §558.260[a][8]skills for working with clients, families, and other professional service providers

Education-Training Credits:

• TX HCSSA Administrator/Alternate Continuing Education
  • 1.25 Clock Hr(s)

About the Presenter(s): Tammy Ross

Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.