Marketing, Recruitment, and Retention – Oh My!


[3827] Marketing, Recruitment, and Retention – Oh My!
Provides focus on strategic moves you can make.

Presentation Info:

  • TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
  • Presentation Date | November 8, 2023

Program Description: These three words might be some of the scariest for an Administrator in the post-COVID era. The past 3 years have seen nothing but change and chaos. So how do you continue to move your business forward? This program provides focus on strategic moves you can make within your organization to continue to see growth, client and employee satisfaction, and increased health outcomes without breaking the bank.

HCSSA Topic(s) Addressed:

  • §558.260[a][3]basic principles of management in a licensed health-related setting
  • §558.260[a][8]skills for working with clients, families, and other professional service providers
  • §558.260[a][10]marketing

Education-Training Credits:

  • TX HCSSA Administrator/Alternate Continuing Education
    • 1.0 Clock Hr(s)
  • Continuing Education for Nurses
    • 1.0 Contact Hr(s)
    • This program awards CNE until 11.08.2025

Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.

Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151

Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.

Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll free number is 1(866) 262-9730.

TAHC&H Faculty/Presenter(s): Lauren Tobey, Chief Impact Officer, Helping Restore Ability

About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is currently the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships.

[3827] Marketing, Recruitment, and Retention – Oh My!

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