Advanced Concepts in Communication for Healthcare Leadership


[3811] Advanced Concepts in Communication for Healthcare Leadership
Centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams.

Presentation Info:

  • TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
  • Presentation Date | November 7, 2023

Program Description: In the ever-evolving landscape of healthcare, effective communication is paramount, not only in patient care but also in leadership. This presentation centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams. Jennifer explores how healthcare leaders can employ advanced communication strategies to enhance team collaboration, drive organizational excellence, improve outcomes, and increase revenue. Topics include fostering a culture of open and transparent communication, building interprofessional collaboration within leadership teams, and leveraging communication tools and technologies for more efficient decision-making. Ethical and sensitive conversations within leadership, especially in challenging situations, is emphasized. The aim is to equip healthcare leaders with the knowledge and skills needed to optimize their leadership capabilities through advanced communication concepts, ultimately leading to higher team performance, improved organizational outcomes, and a more resilient healthcare system.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][3]basic principles of management in a licensed health-related setting
  • §558.260[a][5]quality improvement

Education-Training Credits:

  • TX HCSSA Administrator/Alternate Continuing Education
    • 1.5 Clock Hr(s)
  • Continuing Education for Nurses
    • 1.5 Contact Hr(s)
    • This program awards CNE until 11.07.2025

Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.

Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151

Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.

Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll free number is 1(866) 262-9730.

TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice

About the Presenter(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction, vision and growth of the fastest-growing senior care agency in Central Texas. As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class C hildren’s Hospital of Philadelphia.

[3811] Advanced Concepts in Communication for Healthcare Leadership

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