Tips and Myths Leading a Multi-Generational Workforce


[3681] Tips and Myths Leading a Multi-Generational Workforce

Presentation Info:

  • TAHC&H 53rd Annual Meeting | Round Rock | Scheduled for Rich-Media Capture | On-Line, On-Demand Access Coming September 2022
  • Presentation Date | August 31, 2022

Education-Training Credits:

  • TX HCSSA Administrator/Alternate Continuing Education
    • 1.25 Clock Hr(s)

CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][3]basic principles of management in a licensed health-related setting

Program Description: The aging demographics of the workforce coupled with realignment of individual priorities brought about by the pandemic have led many to label 2022 the “Great Resignation” or the “Great Reshuffle." As a result of this human capital conundrum, it has become evident that knowledge transfer, retention, and upskilling should be top of mind while managing this multigenerational workforce representing four and five cohorts. Using technology to boost productivity and efficiency is an effective way to scale organizations, however there are myths surrounding various cohorts’ application and competency which may challenge the culture of an organization. Join in as we explore various myths surrounding the generations and learn practical tips for improving your organization by embracing the diversity of a multigenerational team.

TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services; Axxess

About the Presenter(s):
Tammy Ross
is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.

[3681] Tips and Myths Leading a Multi-Generational Workforce

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