Attracting & Retaining Staff: Recruitment & Retention Strategies


[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies

Summary: How to differentiate your homecare and hospice agency, DIY recruitment strategies, team involvement in recruitment & retention.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][3]basic principles of management in a licensed health-related setting
  • §558.260[a][8]skills for working with clients, families, and other professional service providers

Faculty: Smith, Sandra

Program Description: Take control of your recruitment and retention strategies by creating organizational differentiators and creating an “army” of recruiters. This program guides you in creating a strategic recruitment and retention plan that will cut out the middle “men” (expensive newspaper ads, boutique websites and major job boards) and help you reap better results by arming your team with the tools, training and rewards needed to bring needed talent to your homecare and hospice organization. With the right “walk the talk” behaviors, you can also compel top performers to “stay.”

Program Objectives: Upon completion of this program, the viewer will be able to:

  • Discuss how and why to embrace agency differentiators
  • Identify reasons to adopt a "DIY" recruitment strategy
  • Identify ways to practice good recruitment and retention "hygiene"
  • Discuss how to use Continuous Performance Improvement to fuel wanted retention

About the Presenter: Sandra Smith has specialized in virtually every functional area of human resources management, with a specialty in healthcare, particularly private duty and home health care sectors. Today, as President and CEO of HRpathways+, Ms. Smith speaks at conferences nationwide on a myriad of human resources topics, from clinical onboarding to improving organizational communication to helping clients build a culture that is viewed as "Employer of Choice". In all cases, she develops useful tools and products to help her clients apply what they've learned easily and successfully. Sandra is Certified as a Senior Professional in Human Resources by the Society for Human Resources Management, and as a Master Trainer by Development Dimensions International.

Education-Training Credits:

  • 1.0 Hr(s) HCSSA Administrator/Alternate

[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies

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