[4023] Better Training & Competency Practices | How to Ensure Your Staff is Effectively Trained & Competent
Offers an insightful panel discussion focused on improving staff training, competency, and compliance in today’s challenging healthcare environment.
Presentation Info:
- TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
- Presentation Date: February 18, 2026
Program Description:
This program offers an insightful panel discussion focused on improving staff training, competency, and compliance in today’s challenging healthcare environment.
The panel of experts takes a real-talk approach to explore the common obstacles HCSSAs face and offer actionable strategies to overcome them. Discover how to:
- Ensure your staff is effectively trained and truly competent
- Streamline your orientation process for greater operational efficiency
- Stay compliant with both state and federal regulations
These best practices will help your agency elevate performance, boost confidence, and strengthen compliance—all while maintaining high-quality care standards.
HCSSA Topic(s) Addressed:
- §558.259[c][2]information on the state and federal laws applicable to an agency
- §558.259[d][4] agency responsibilities
- §558.260[a][3] basic principles of management in a licensed health-related setting
- §558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
- TX HCSSA Administrator/Alternate Continuing Education
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Moderated Panel with Candyce Slusher, LVN, Home Care Consultant, SLUSHER Consulting, and Brian Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC,
and Lisa McClammy, Senior Clinical Education Consultant, BSN, RN, COS-C, HCS-D, HCS-O , MAC Legacy
About the Presenter(s): Candyce Slusher
Candyce Slusher , LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
About the Presenter(s): Brian Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
About the Presenter(s): Lisa McClammy
Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[4023] Better Training & Competency Practices | How to Ensure Your Staff is Effectively Trained & Competent
