Hospice | Breathing Life into Bereavement Services

[3582] Hospice | Breathing Life Into Bereavement Services
A 2021 Hospice Academy Presentation

Presentation Info:

• TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
• Presentation Date | April 14, 2021

Program Description: As hospice professionals, we comfort family members suffering through the sadness and grief related to the death of a loved one. The bereavement program we provide helps them cope and eventually thrive in their new normal. It is hard but fulfilling work. All too often, bereavement services are not seen as a vital role of hospice care. What if the bereavement program is reevaluated, along with the role of the bereavement coordinator? What if bereavement services can be viewed in a new way? The concepts provided in this webinar will help your bereavement program to thrive and grow while serving those dealing with death in a meaningful way. In this session, we will discuss the role of the bereavement program and adding the bereavement coordinator as a member of the hospice team, what regulations say about bereavement services, and how to breathe new life into bereavement services by viewing it from a different perspective.

HCSSA Topic(s) Addressed:

• §558.259[d][4]agency responsibilities
• §558.260[a][3]basic principles of management in a licensed health-related setting
• §558.260[a][8]skills for working with clients, families, and other professional service providers

Education-Training Credits:

• TX HCSSA Administrator/Alternate Continuing Education
• 1.25 Clock Hr(s)

TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess

About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.

[3582] Hospice | Breathing Life Into Bereavement Services