[3845] Navigating Delicate Dialogues: The Hospice RN's Guide to Challenging Conversations
Crafted to empower hospice nurses with the essential skills and knowledge crucial for
effective communication in the emotionally charged context of end-of-life care.
Presentation Info:
- TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
- Presentation Date | February 22, 2024
- Presentation Track | Medicare Hospice
Program Description: This is an insightful presentation crafted to empower hospice nurses with the essential skills and knowledge crucial for
effective communication in the emotionally charged context of end-of-life care. You will explore practical communication strategies to engage in open, empathetic, and culturally sensitive
conversations with patients, families, and interdisciplinary team members. The presenter discusses crucial topics such as the judicious removal of unnecessary medications,
addressing the decision to decline IV therapy at the end of life, and facilitating alignment between patients and their families on non-covered equipment in hospice care.
By the end of the session, you will be well-equipped to navigate challenging dialogues, enabling you to provide compassionate care and support during the sensitive moments of hospice care.
HCSSA Topic(s) Addressed:
- §558.259[d][4]agency responsibilities
- §558.260[a][3]basic principles of management in a licensed health-related setting
- §558.260[a][5]quality improvement
- §558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
- TX HCSSA Administrator/Alternate Continuing Education
- Continuing Education for Nurses
- 1.0 Contact Hr(s)
- This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction,
vision and growth of the fastest-growing senior care agency in Central Texas. As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care
and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in
two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients
per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class C
hildren’s Hospital of Philadelphia.
[3845] Navigating Delicate Dialogues: The Hospice RN's Guide to Challenging Conversations
