Hospice | QAPI - Meaningful Insight for Hospice Leaders

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[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders
A 2021 Hospice Academy Presentation


Presentation Info:

  • TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
  • Presentation Date | July 15, 2021

Education-Training Credits:

  • TX HCSSA Administrator/Alternate Continuing Education
    • 1.25 Clock Hr(s)

CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.

HCSSA Topic(s) Addressed:

  • §558.259[d][4]agency responsibilities
  • §558.260[a][3]basic principles of management in a licensed health-related setting
  • §558.260[a][5]quality improvement

Program Description: Culture is the character of an organization. It touches every part of a business, the service it provides, the clients it serves and, ultimately, affects its financial performance. While quality elements are defined and regulated in hospice and palliative care, it is easy for the associated reporting to become just that, a report. What if quality became a member of your team, with a clear job description and introduced to every new team member on day one? With a clear understanding of how a culture of quality can positively impact patient care, improve employee satisfaction, regulatory and financial performance, hospice and palliative care leaders can take their quality programming from mundane to meaningful.

TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess

About the Presenter(s):
Zaundra Ellis
leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.


[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders

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