[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
A 2021 Hospice Academy Presentation
Presentation Info:
- TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
- Presentation Date | June 10, 2021
Education-Training Credits:
- TX HCSSA Administrator/Alternate Continuing Education
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
- §558.259[d][4]agency responsibilities
- §558.260[a][3]basic principles of management in a licensed health-related setting
- §558.260[a][9]community resources
Program Description: Volunteers are an important part of a hospice organization’s operations, compliance,
and quality performance. Where would we be without our volunteers? In a world where technology is an important part of everyday life, successful
volunteer professionals leverage technology to develop a volunteer recruitment and retention strategy. Gone are the days of posting volunteer
opportunities at the local coffee shop, library, or the current volunteer recruitment websites. To stand out, volunteer professionals need to
understand how to develop a volunteer recruitment and retention strategy that includes an analysis of the current volunteer program to identify
what is working well and not so well. Using that information and leveraging what we will be discussing in this session, your volunteer program
will grow in ways that you may have never imagined.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
company wide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
