[3879] Balancing Engagement and Accountability with Employees
An insightful session that blends compassion with
professionalism, offering strategies to elevate your homecare practice.
Presentation Info:
- TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
- Presentation Date | September 10, 2024
Program Description: Watch Lauren and Candyce in an insightful session that blends compassion with
professionalism, offering strategies to elevate your homecare practice. They guide you through essential topics like effective onboarding and
expectation-setting, the importance of establishing clear boundaries, and navigating the unique dynamics of different payer sources. You learn how to
balance personal touchpoints with necessary supervision and master the art of gracefully handling terminations. This program provides you with
practical tools to foster trust-based relationships, enhance caregiver engagement, and ultimately improve the quality of care delivered.
HCSSA Topic(s) Addressed:
- §558.260[a][3]basic principles of management in a licensed health-related setting
- §558.260[a][6]risk assessment and management
- §558.260[a][7]financial management
Education-Training Credits:
- TX HCSSA Administrator/Alternate Continuing Education
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting and Lauren Tobey, Chief Impact Officer at Helping Restore Ability
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career.
Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and
Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is currently
the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of
publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a
passion for generational marketing as well as using digital resources to enhance networking relationships.
[3879] Balancing Engagement and Accountability with Employees
