Understanding How to Be Successful at Patient Collections

[3785] Understanding How to Be Successful at Patient Collections
Learn how other agencies are having success by being proactive with their patients’ payments for services.

Presentation Info:

• TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
• Presentation Date | August 30, 2023

Program Description: Now that home health agencies are having more and more non-Traditional Medicare patients and private insurance patients, it is most imperative for agencies to turn to technology when performing intake and insurance verification and prior authorizations for patients. Learn how to proactively, with technology, collect all of the intake paperwork from the patient, financially counsel the patient and their family, collect necessary copays and deductibles, and much more before the nurse makes her visit. At the time of the visit, clinicians should only be concerned with patient care not reimbursement from the patient. In this presentation Petria will demonstrate to you how other agencies are having success by being proactive with their patients’ payments for services.

HCSSA Topic(s) Addressed:

• §558.259[d][4]agency responsibilities
• §558.260[a][3]basic principles of management in a licensed health-related setting
• §558.260[a][7]financial management

Education-Training Credits:

• TX HCSSA Administrator/Alternate Continuing Education
• 1.0 Clock Hr(s)

TAHC&H Faculty/Presenter(s): Petria McKelvey, CEO and Founder, Precision Medical Billing

About the Presenter(s): Petria's expertise lies in hands on experience of billing for numerous home health and hospice agencies throughout the years. She has been in the home health and hospice industry’s for over 21 years and has owned and operated Precision Medical Billing for the past 17 years. She has supervised, hired, and trained 100s of medical billing staff and speaks regularly at home health association conferences.

[3785] Understanding How to Be Successful at Patient Collections