Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
Prepayment for 12 Hrs of Annual CE | Choose online programs later | Assign to yourself or other individual.
Important Note: This is NOT a group of pre-selected CE programs!
When you order this item you will receive a prepaid CE code that can be exchanged anytime within 12 months
of purchase for 12 hours of Texas HCSSA Administrative CE training programs available on the HCIN Store.
Ensure your administrators and alternates get their annual CE and stay in compliance by prepaying their annual CE hours!
Provide the coupon code to an administrator or alternate; they select the programs they want and checkout with the prepaid CE code.
How It Works:
Place this Item in your Cart and checkout.
During checkout you will identify who will be using this prepaid CE code.
After payment, we generate a prepaid CE code and email it along with instructions on choosing training programs.
When ready to use the prepaid CE code, visit the HCIN Store to browse and choose programs totaling 12 hours of annual CE.
At checkout, enter the prepaid CE code in the field labeled [Discount Code] to apply the $360.00 credit.
FAQ
Do I need to choose all 12 hours at once?
You can order less than 12 hours on your first order. We will recalculate your credit balance and email you a new prepaid code. Your next order must use the remaining balance in full.
What if my program selections exceed the $360 amount?
Once the prepaid CE credit is applied, any additional amount due will be shown. That amount can be paid during checkout using a credit/debit card or PayPal account.
Will I receive a receipt for my order?
Yes! You will receive a sales receipt for the purchase of the 12 HR Annual CE | PrePaid Credit for Administrators. When the prepaid CE code is used, you will receive another receipt
that shows the programs chosen, the prepaid CE code that was applied and any additional payment that may have been made.
Can I change who uses the prepaid CE code once it's assigned?
Yes! Contact HCIN by email or phone and we can re-issue the prepaid CE code to a different individual.
Questions? Contact HCIN directly if you have any questions!
[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
[3464] 2021 & Beyond - RAP Phase Out
Ready for 5-day, no-pay RAPs in 2021?
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: There are significant changes that are going to occur in 2021 and 2022 with the Phasing out of the RAP and
the introduction of the Notice of Admission. RAPs will have NO associated reimbursement in 2021, but will carry a monetary penalty if not filed timely. The Notice of Admission
completely eliminates that RAP and carries a penalty that could erase all payments for the entire time you have cared for the patient! Preparation is KEY!
Program Learning Objective(s): Participants will actively engage in the activity and will indicate an intent to change their practice
by identifying the 2021 RAP requirements, including timeliness parameters, the 2022 Notice of Admission and the impact of PreClaim Review of the Review Choice Demonstration.
TAHC&H Faculty/Presenter(s): Melinda Gaboury | COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews
and due diligence. UPIC, RA, ADR &TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on
the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the
Home Health OASIS Guide toOASIS-D1.
[3464] 2021 & Beyond - RAP Phase Out
[3508] 2021 Home Infusion Benefit: “HIT” It Out of the Ballpark With Home Infusion Therapy
Explore the requirements needed for your agency to set up a
successful Part B revenue stream with Home Infusion.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Program Description: Changes to Medicare Reimbursement are altering requirements for home infusion therapy, however, the good news is,
this can be an additional revenue stream for your agency. J'non Griffin of Home Health Solutions-A Simione Coding company and explore the requirements needed for your agency to set up a
successful Part B revenue stream with Home Infusion. Get accredited under the Home Infusion Therapy Supplier accreditation process and “HIT” it out of the ballpark by providing
this niche service. The presentation includes a discussion of what is needed to get started, and marketing towards the accreditation.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN,MHA,HCS-D,HCS-C,HCS-H,COS-C, President, Home Health Solutions-A Simione Coding Company
About the Presenter(s): J'non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration
in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3508] 2021 Home Infusion Benefit: “HIT” It Out of the Ballpark With Home Infusion Therapy
[3819] The 2024 Home Health Landscape - How do the financial, PDGM, and VBP changes included in the Final Rule impact your agency?
This program is a MUST for all Home Health staff.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: We all know the home health landscape has been very dynamic over the past several years with the introduction of PDGM, behavioral adjustments,
and the national roll-out of Value-Based Purchasing (VBP). The 2024 Home Health Final Rule is now different with Wage Index & Payment Rate updates, another behavioral adjustment, changes to PDGM payment
calculations, and significant modifications to the VBP structure for 2025. SimiTree’s national speaker, Mike Simione, details the changes that are coming, helps you to understand how they
impact the future Home Health landscape, and provides insights into what your agency can do today successfully navigate this dynamic environment . You will walk away with both the knowledge and
resources to become your agency’s expert on the Home Health Final Rule and strategies toward successful operations moving forward. This program is a MUST for all Home Health staff.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Mike Simione, Director, Cost Reports, SimiTree
About the Presenter(s): Mike Simione is a Manager with Simione Healthcare Consultants and has been an employee since 2011. Michael has wide-ranging experience in budgeting,
strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking. Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a
Master of Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class.
Michael’s extensive work with Simione Healthcare Consultants includes the development of comprehensive financial, clinical, staffing and marketing analysis tools to improve efficiencies
and financial performance for various home health, hospice and private duty companies. In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting,
financial feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations.
Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing, providing in-depth evaluations and trending of quality initiatives, as well as detailed projections
on the potential financial impact to home health organizations. As an active participant in his profession and community, Michael is a member of the National Association for Home Care & Hospice, the Home Care
and Hospice Financial Managers Association, the Young Home Care and Hospice Financial Managers Association and the Arizona Association for Home Care.
[3819] The 2024 Home Health Landscape - How do the financial, PDGM, and VBP changes included in the Final Rule impact your agency?
[742] 22 Tips to Find and Keep Non-Medical Caregivers
Subscription Type: Individual
Faculty: Tweed
In this seminar, Stephen Tweed addresses the staff recruitment
and retention challenges faced by private duty home care providers, focusing specifically on non-medical caregivers.
Stephen shares with viewers practical tools and tips, discusses the importance of finding and keeping non-medical caregivers
and offers advice on preparing a recruiting and retention action plan.
For the past 25 years, Stephen Tweed has served
the home care industry as a business strategist, professional speaker, author and consultant.
He has served as a board member for three not-for-profit home care agencies and as the Interim
President and CEO of a $25 million home care company. He is the father of a 36-year-old son who
uses the services of home care on a daily basis. Stephen is also Past-President of the National
Speakers Association, a professional society of 3800 experts who speak professionally.
As principal of Leading Home Care, Stephen brings this wealth of knowledge and experience
and applies it as the leader of this exciting company serving the home care industry.
Education-Training Credits:
1.1 Hr(s) HCSSA Administrator/Alternate
[3690] A Comprehensive Look at Higher-Acuity Home-Based Care Models
Presents information on new higher-acuity, home-based care models.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: This session will educate attendees on new higher-acuity, home-based care models,
update them on the latest legislative and regulatory environments and review certain operational considering for any companies looking to participate in these new models of care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): William A. Dombi, President, National Association for Home Care & Hospice and Kurt Baumgartel, Executive Vice President of Home Based Care, COMPASSUS
About the Presenter(s): William A. Dombi is the President of the National Association for Home Care & Hospice (NAHC) where he serves also as the Director, Center
for Health Care Law and the Executive Director, Home Care and Hospice Financial Managers Association.
Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care.
With over 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home
care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the development of
Medicare PPS for home health in 2000, and the national health care reform legislation in 2010.
He also has an extensive background in impact oriented litigation. Dombi was lead counsel in the landmark lawsuit that reformed the
Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate
payment rates, a nationwide class action against then-HCFA for its failure to enforce the federal HMO Act, litigation directed against the "Interim Payment System"
for the Medicare home health benefit, a lawsuit addressing the so-called Medicare “case mix creep adjustments” in 2008-2010, a challenge to the Medicare face-to-face
physician encounter rule, and litigation challenging changes to federal overtime rules.
Bill is a longstanding and active member of the ABA and American Health Lawyers Association.
About the Presenter(s): Kurt Baumgartel is Executive Vice President of Home-Based Care for Compassus’ care
continuum across Home Health, Home Infusion Palliative and Hospice. He joined Compassus in 2020 at a pivotal period of growth for the company as Compassus and Ascension
became partners in Ascension at Home. Baumgartel has extensive experience leading home health and hospice organizations gained over more than 20 years in leadership in the
health care industry. Previously Baumgartel was chief operating officer of Evolution Health and Ascension at Home. Before that he held executive positions that include
president of Allegheny Health Network’s Home Health and Hospice division, president and chief operating officer of Celtic Healthcare, and president of subsidiary Celtic Living Assistance Services.
Baumgartel is active in several professional associations, has been published in trade periodicals and invited as faculty at professional conferences
on various home health care topics. He completed a fellowship at the University of Pittsburgh Joseph M. Katz Graduate School of business. He holds a master’s degree in
Physical Therapy and a bachelor’s degree in Health Sciences, both from Duquesne University in Pittsburgh, Pennsylvania.
[3690] A Comprehensive Look at Higher-Acuity Home-Based Care Models
[2821] A Corporate Integrity Agreement May be Good Medicine
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary:Ensure your risk and
compliance programs meet the Federal Sentencing Guidelines (FSG).
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Bommelje, Karen
Program Description:
In today's healthcare environment there is an ever-increasing amount of scrutiny and government oversight
of home health and hospice providers. It may not be a question of "if" you are ever under investigation,
but "when" your agency is under the microscope. It is becoming increasingly necessary to ensure your risk and
compliance programs meet the Federal Sentencing Guidelines (FSG).
This program looks at specific Corporate Integrity Agreements (CIAs) and
how closely mirrored they are to the FSG. A robust, effective and ethical compliance program that is more than
a binder on the shelf will be a key to keeping the "medicine" away! Presentation Date: 11.17.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the Seven Elements of a compliance program
Explain how to evaluate the effectiveness of your current compliance plan
Describe how an effective compliance plan will assist in reducing risk
About the Presenter: Karen Bommelje is a seasoned professional with more than 25 years of
nursing, management, and consulting experience in the health care industry, including: home care, pediatrics, hospice, long-term care, home care pharmacy/infusion, and
medical equipment/respiratory. Prior experience includes Corporate and Regional positions with multi-site Home Health and Hospice providers.
Karen’s focus since 1991 has been in Regulatory, Quality, Accreditation and Compliance areas.
Karen has been with Simione Healthcare consultants for the past five years where she is a Senior Manager on the Compliance Team responsible for
management of regulatory and compliance projects for attorneys and clients.
[2821] A Corporate Integrity Agreement May be Good Medicine
Presentation Info:
Presentation Date: November 13, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
Social Worker
1.00 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§97.259[d][7]abuse, neglect, and exploitation
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
Program Description: For the last several years, the failure to timely
report allegations of ANE to the appropriate authorities ranks in the top 10 licensure violations for home health
and hospice providers. For home health (including skilled care and PAS), it has been the third most commonly cited
violation coming in behind management responsibilities of both the supervising nurse and the administrator. Usually
one or both of those is cited along with the failure to timely report. Almost without exception, there are penalties
assessed with each failure to timely report. At times, the failure will result in license revocation. More times
than not the failure to report is due to agency staff misunderstanding this obligation or misunderstanding what
constitutes an allegation of ANE.
By examining these common misunderstandings and mistakes you will learn practical steps
to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses
the processes needed to maintain compliance with Texas regulations.
Program Learning Outcome:
Participants will actively engage in the discussion and incorporate best practices for identifying and reporting
abuse, neglect, and exploitation into their clinical practice.
TAHC&H Faculty/Presenter: Troy Brooks
About the Presenter: Troy Brooks, Esq is a former Assistant General Counsel
for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies
Program. Troy now represents home health and hospice agencies across Texas in Medicare and Medicaid disputes with government
agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud
investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law in Houston, Texas.
[3100] Abuse, Neglect & Exploitation: Common Misunderstandings
[2970] Abuse, Neglect & Exploitation: New Investigative Procedures & Reporting
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary:This program addresses the processes needed to maintain compliance with Texas ANE regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][6]risk assessment and management
Faculty:Brooks, Troy
Program Description:
Texas has some of the most stringent regulations related to the identifcation
and investigation of suspected ANE in home health and hospice. This program presents the new rules & investigation
process identifed in Senate Bill 1880 that was passed last legislative sessions. SB 1880 provides for the Texas
Department of Family and Protective Services to be the state agency with primary
jurisdiction over ANE investigations. Examined is how these investigations have changed since the
implementation of SB 1880 and what has not changed. By examining common mistakes that agencies make with
regard to ANE complaints you will learn practical steps to avoid them. From the intake of the complaint to the
closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.14.2016
Learning Outcomes(s): Participants will actively engage in the discussion and incorporate best practices
for identifying and reporting abuse, neglect, and exploitation into their practice.
About the Presenter: Troy Brooks is a former Assistant General Counsel for the
Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now
represents home health and hospice agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors.
He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm,
Brooks Acevedo Attorney at Law in Houston, Texas.
[2970] Abuse, Neglect & Exploitation: New Investigative Procedures & Reporting
[2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary:How new rules & investigation process identified in the
recently passed Senate Bill 1880 that dictates an agency's policies and responses to suspected ANE
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty:Brooks, Troy
Program Description: Texas has some of the most stringent
regulations related to the identification and investigation of suspected ANE in home
health and hospice. This program discusses the new rules & investigation process
identified in the recently passed Senate Bill 1880 that dictates an agency's
policies and responses to suspected ANE. Also examined are common mistakes that
agencies make with regard to ANE complaints and practical steps to avoid them. From
the intake of the complaint to the closing of the investigation, this program
addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.17.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the rule that addresses self-reported incidents of abuse, neglect,
and exploitation for Home and Community Support Services Agencies.
Identify two laws that provide definitions for ANE as it is used in §
97.249.
Describe an allegation of abuse.
Describe Texas Senate Bill 1880.
About the Presenter: Troy Brooks is a former Assistant General
Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services
Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government
agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud
investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law, here in Houston, Texas.
[2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880
[3713] Abuse, Neglect and Exploitation
Presents expectations listed in the Texas Administrative Code for Agency Investigations
and a detailed, step by step, process for reporting according to the HCSSA regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: What is self-reporting and how can an agency stay
in compliance with the HCSSA requirements? We will discuss expectations listed in the Texas Administrative Code for Agency Investigations
and provide a detailed, step by step, process for reporting according to the HCSSA regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a
Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in
Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and
has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare
Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3713] Abuse, Neglect and Exploitation
[3804] Abuse, Neglect and Exploitation
Self-reporting expectations and detailed, step by step, process for reporting according to the HCSSA regulations.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements? You will hear the expectations
listed in the Texas Administrative Code for Agency Investigations and provided a detailed, step by step, process for reporting according to the HCSSA regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC
About the Presenter(s): Rosalind J. Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services
Commission, where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living,
and day activity and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations,
developed and delivered continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed
in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities, and independent living settings.
[3804] Abuse, Neglect and Exploitation
[3572] Abuse, Neglect and Exploitation | Agency Investigations
Discover the expectations listed in the Texas Administrative Code for Agency Investigations and a detailed, step by step,
process for reporting according to the HCSSA regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements?
In this presentation you will discover the expectations listed in the Texas Administrative Code for Agency Investigations and provided a detailed, step by step,
process for reporting according to the HCSSA regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3572] Abuse, Neglect and Exploitation | Agency Investigations
[3137] Abuse, Neglect and Exploitation: The Failure to Report Timely ANE
Gain a better
understanding of what goes wrong when an allegation of abuse, neglect and exploitation is not timely reported to the authorities.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][2]development and interpretation of agency policies
Program Description:The failure to timely report A&E to the Department of Family and Protective Services a
nd to DADS remain one of the higher range license violations among home and community care service agencies in Texas. There are several reasons for this.
First, many times management staff have the misunderstanding that they must make a judgment call as to whether or not an allegation has been made.
Second, middle management staff and delivery staff usually fail to understand how to dignify an allegation estimate.
This presentation examines final orders from the Texas Health and Human Services commission dealing with allegations of
abuse, neglect and exploitation. By examining these cases, as opposed to discussing a hypothetical story, the viewer will gain a better
understanding of what goes wrong when an allegation of abuse, neglect and exploitation is not timely reported to the authorities.
Program Learning Outcome:
Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their clinical practice.
TAHC&H Faculty/Presenter: Troy Brooks, JD
About the Presenter: Troy Brooks a former Assistant General Counsel for the Texas Department of Human Services,
the predecessor agency of the Texas Health and Human Services Commission has practiced almost exclusively in the area of non-acute long term care in
Texas and throughout the country. This year marks Mr. Brooks 20th year of practicing law. He began as a judicial clerk for the Honorable B. Dexter Ryland,
Chief Judge of Louisiana’s 9th Judicial District Court. Mr. Brooks now has his own firm, The Brooks Law Group, which provides a full range of services for
healthcare providers throughout Texas and the rest of the country. In the words of Mr. Brooks, “we don’t have the sense to tell a healthcare provider
we won’t help them with something. From corporate law, mergers and acquisitions, ADRs, RACS, ZPICs, UPICs and licensure issues, we do it all.”
[3137] Abuse, Neglect and Exploitation: The Failure to Report Timely ANE
[3049] Achieve Rewards from Your Performance Data
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: TX MCOs present potential VBP/VPC approaches.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Angie Parks, United Healthcare; Robert Wells and Ceseley Rollins, Superior Health Plan; Kelley Longhofer, Community First
Program Description: Texas Medicaid payors are beginning to look at new payment models called “Value-Based Payments (VBP)
and/or Value Based Contracting (VBC).” The idea behind the new models is for payors to work with providers to ensure delivery of high quality and cost-effective care to their members.
TAHC&H brings you three (3) Medicaid Managed Care Organizations (MCOs) to present a panel discussion about steps a provider might want to take for structuring a VBP/VBC with a payor.
Providers will also learn how these (3) Texas MCOs are currently rolling-out VBP/VBC. They will spend time discussing the process they implement with providers and elements
needed to create VBP/VBC. Implementing a program in collaboration with your MCO could earn your organization rewards for quality services and care. Understanding how your data is
involved as well as other reporting requirements is critical to your success, so don’t miss this opportunity to be ahead of the curve rather than behind it!
Presentation Date: 08.09.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and implement agency data
evaluation projects that will enhance their ability to participate in Value-Based Purchasing programs.
About the Presenter: Angie Parks serves as the Senior Director for Quality Management & Performance
for UnitedHealthcare Community Plan of Texas. She has been with the plan since 2013. She oversees the local quality programs for UHC’s Medicaid, MMP and DSNP plans.
Ms. Parks is a registered nurse who holds a Bachelor of Science in Nursing from the University of Texas Health Science Center, and a Bachelor of Science in Adult & Corporate
Fitness/Wellness from Abilene Christian University.
About the Presenter: Ceseley Rollins has been working with the STAR+PLUS program since 1998. She began working
in Houston, Texas shortly after the initial implementation for the STAR+PLUS program and has been working for the program ever since. Ceseley has played a significant role
with each STAR+PLUS expansion/implementation due to her role as Provider Relations Manager, Director of Operations, through her current role as Vice President, Medicaid
Operations for Complex Care Programs which includes STAR+PLUS, STAR Kids and STAR Health.
About the Presenter: Robert Wells is the manager of Superior Healthplan’s Transformation Projects group. He
designs and manages value based incentive projects and works closely with HHSC to implement state directed alternative payment models. For several years, Robert has been
on the forefront of finding new ways for managed care organizations and Superior to interact with their provider networks. Robert has a background in provider relations
and business operations and lives in Austin with his wife, three children and six chickens.
About the Presenter: Kelley Longhofer has 25 Years in Health Care Operations for Commercial, Medicare and Medicaid,
20 Years in Managed Medicaid Program Management and Operations as well as Provider Network Management, and 18 Years with STAR+PLUS and now STAR Kids in Program Management and
Operations. Kelley has worked in national health plan organization as well as local Texas provider sponsored health plans. Kelley is currently working with Community First Health
Plans in San Antonio after a long tenure with Amerigroup.
[3049] Achieve Rewards from Your Performance Data
[2662] Achieving Efficiencies in Back Office Staffing & Structure
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
Summary: How to measure & control back office costs.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Faculty: Gaboury, Melinda
Program Description: Having and efficient back office that is accountable to key performance
metrics is a key component to financial wellbeing. As
an administrator, you are responsible for “implementing an
accounting and budgeting system that promotes the health and
safety of the agency’s clients” (TAC §558.243).
This program presents
the cost indicators that must be understood in making operational
decisions, items needed to develop billing performance
measures that hold the billing department accountable and detail
items to review in order to evaluate your back office structure.
Supervising nurses may also benefit from a working knowledge
of back-office processes to improve collaboration between billing
and clinical aspects of patient care. Presentation Date: 11.18.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the cost indicators that must be understood in making operational decisions regarding back office staff
Develop billing department performance measures
Detail items to review to evaluate back office structure
About the Presenter: Melinda Gaboury, COS-C, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc.
(HPS). Melinda and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical
and cost reporting services to the home health industry. She has over 20 years’ experience in Medicare Home
Health Reimbursement and has remained on the cutting edge of Medicare PPS since the regulation’s inception.
She has helped her clients bridge the gap between clinical and financial issues and has been a seminar and
webcast presenter for 20+ State Home Care Associations. She is also the author of “Home Health Pocket Guide
to OASIS-C.”
[2662] Achieving Efficiencies in Back Office Staffing & Structure
[2513] Achieving HIPAA Compliance
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
Summary: HIPAA compliance is a hot topic again...and will remain that way. Find out why.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Acevedo, Luis
Program Description: Achieving compliance with current HIPAA’s Privacy and Security
Rules continues to prove an overwhelming task for home health
and hospice administrators. Policy development, employee training
requirements, technical oversight and notice requirements
may seem too onerous or burdensome to your daily operation.
Never fear! It is not the end of the world! You can learn to be
compliant and minimize your agency’s risk and potential liability
and protect your patients privacy rights. Presentation Date: 11.19.2013
Program Objectives: Upon completion of this program, the viewer will be able to:
Describe an example of an administrative safeguard under the Privacy Rule
List one example of when a healthcare provider can release protected health information without authorization
Identify one situation in which a healthcare provider can be subject to a penalty for a HIPAA violation
Identify one entity to which the Security Rule would apply
Identify one duty of the HIPAA Privacy Officer
About the Presenter: Luis Acevedo, JD, with Brooks Acevedo Attorneys at Law,
has substantial experience in executive management of large healthcare corporations as well as extensive knowledge of Health Law including
access, regulation, compliance, Stark Law, anti-kickback and e-health. As a former in-house counsel for Atlantis Health Care Group, Inc.
he offers impressive experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help
health care clients resolve internal conflicts, sales and transactions, and conflicts with government agencies.
[2513] Achieving HIPAA Compliance
[3106] Achieving Regulatory Efficiencies
Many tips and ways to streamline and simplify the execution of compliant management.
TAHC&H Faculty/Presenter: Kay Hollers
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Today’s Home Care Executive is confronted with myriad
regulatory requirements about State and Federal compliance, reimbursement requirements, personnel management,
confidentiality and safety requirements, taxation and much more. This presentation focuses on and proposes changes to processes and systems that
streamline and simplify the execution of compliant management. Maintaining the focus on efficiencies, the presentation also discusses:
appropriate delegation
strategic outsourcing
time management hints
communication techniques
useful technological tools
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change or
enhance their practice by implementing efficiencies to streamline operations related to regulatory requirements.
About the Presenter: Kay Hollers, RN MPH COS-C HCS-D is an Independent Consultant for HealthCare ConsultLink and has over 35 years’
experience in administration of and consulting with home health and hospice agencies. She holds a post-Masters
certification in Healthcare Evaluation from Wayne State University with emphasis on quality evaluation in healthcare
settings and is a frequent presenter to public and private audiences on topics such as OASIS accuracy, care planning,
clinical best practices, and QAPI procedures.
[3106] Achieving Regulatory Efficiencies
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
View and walk away with a foundational
knowledge of VBP and practical solutions to implement in your organization.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Under the Final Rule policies, CMS will assess achievement or improvement of performance based on
designated quality measures and home health providers will compete nationally in their applicable size cohort, smaller-volume providers or larger-volume providers.
Financial Success starts with clinical and operational best practices. In order to ensure that agencies do not incur a negative revenue adjustment, CMS has granted
a one-year pre-implementation phase for Value Based Purchasing. Organizations should use this year to focus on quality value-based performance metrics that will
ensure success under the new revenue adjustment model. Having a quality plan that addresses both outcome and process measures as well as patient satisfaction is
the foundation to success under VBP. This presentation is a must for all areas of home health to include financial managers, clinical staff and operational leaders
as they learn the value of collaboration and team metrics while exploring the details of Value Based Purchasing. Participants will walk away with a foundational
knowledge of VBP and practical solutions to implement in their organizations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr, PT, COS-C, AXXESS and Andrew Awoniyi, ND, RN-BC, CDE, AXXESS
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise
and industry knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold.
Mike had worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation,
and clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s): Andrew Awoniyi is the Director of Patient Engagement and Clinical Education for Axxess. In this role, Andrew is
responsible for providing industry thought leadership and the strategic direction and delivery of AxxessCAHPS, a patient engagement solution aimed at improving client organization’s
patient survey and quality ratings. Prior to joining Axxess in 2014, Andrew accumulated more than 25 years of experience designing, building, testing, implementing and evaluating
various aspects of electronic health records across various clinical settings.
[3630] Achieving Success During VBP Pre-Implementation with Clinical Operational Best Practices
[3695] Acquisitions - Financial Considerations When Buying or Selling an Agency
Reviews the financial considerations involved when an agency is bought or sold.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Mergers & Acquisitions have been in full swing for a while now and many agencies are
expanding by acquisition. This program reviews the financial considerations involved when an agency is bought or sold. We'll discuss the difference
between a Stock Purchase and an Asset Purchase as well as what information should be available and presentable for any potential acquisition - both from
the seller's perspective and the buyers'. For those not looking to sell soon, we'll also discuss steps you can take now to increase your potential sales
price and attractiveness to buyers down the line. Even if you never sell, being prepared to do so sets you up as a successful agency.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA; Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas
with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all
financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3695] Acquisitions - Financial Considerations When Buying or Selling an Agency
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Information overload describes the excess of information available to a person aiming to complete a task
or make a decision; resulting in a poor decision or no decision being made. This often happens in the fast-paced world of home care operations. Leaders are inundated
from metrics from multiple sources that are often not actionable and not concurrent. This leads to no action and poor outcomes. Understanding the value of KPIs is the
first step to successful outcomes. Developing a business intelligence dashboard that contains the Metrics that Matter in the new world of Value Based Purchasing is the
next and most critical step. Metrics should be easy to understand and lead operators to implement corrective action concurrently. Thus, turning a possible negative
outcome into a positive one. Participants will walk away with an understanding of root cause analysis and multi contributing factors affecting metrics so that they can
apply rapid corrective action measures. This presentation is a must for those wishing to streamline their operations and achieve VBP financial success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Carr PT, COS-C, Senior Product Manager, AXXESS & Jaime Carlson, Senior Director of Business Intelligence, AXXESS
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry knowledge
has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had worked directly for
Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and clinical training. Mike has been
intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
About the Presenter(s): Jaime Carlson is the Senior Director of Business Intelligence of Axxess, the fastest-growing home healthcare technology
company. In this role, Jaime strategizes and implements the Axxess Business Intelligence solution and leads data integrations for new enterprise clients. He is also responsible for training
and supporting clients on the company’s Business Intelligence solution. Prior to joining Axxess in 2018, Jaime was the Director of Software development at AccentCare. In this role, he oversaw
all matters regarding business intelligence, integrations, and custom software development.
Jaime is involved with Habitat for Humanity and The Medical, Eye and Dental International Care Organization (MEDICO). He earned both his Bachelor of Business and Management Information
Systems degree and his Master of Public Affairs degree from the University of Texas at Austin.
[3624] Actionable VBP Business Intelligence Dashboards: Understanding and Taking Action on KPIs That Lead to Success
Administrator Training: Initial Training Requirements
Summary: Addresses seven
(7) required topics for Texas HCSSA administrators.
HCSSA Topic(s) Addressed:
§558.259[c][1] information on the licensing standards for an agency
§558.259[c][2] information on the state and federal laws applicable to an agency
§558.259[d][2]legal issues regarding advance directives
§558.259[d][3]client rights, including the right to confidentiality
§558.259[d][5]complaint investigation and resolution
§558.259[d][7]abuse, neglect, and exploitation
§558.259[d][8]infection control
Faculty: Hammond, Rachel
Program Description: This program presents the regulations
required of home care agencies in order to comply with the rules and provide quality care. Topics covered include:
licensing standards
state and federal laws applicaple to agencies
Advanced Directive law requirements
client rights and responsibilities
abuse, neglect, or exploitation
complaints
infection control
Program Objectives: Upon completion of this program, the viewer will be able to:
Indentify licensing standards, state and federal laws applicable to their agency license
Discuss Advance Directive law requirements
Discuss Client Rights and responsibilities
Identify what qualifies as abuse, neglect, or exploitation
Identify what is considered a complaint
Discuss infection control regulations
About the Presenter: Rachel Hammon is the Director of Clinical Practice
and Regulatory Affairs for TAHC&H. Rachel has been in health care for 17 years with over 11 years of home care experience,
including pediatric case manager, Medicare case manager, Administrator/DON and Corporate Director of Clinical Services, with
the majority of her time focused on supervision and management of home care pediatric programs. At TAHC&H, Rachel provides clinical
and technical assistance related to both federal and state regulations.
She currently serves on the Nursing Practice Advisory Council for the Texas Board of Nurse Examiners.
Education-Training Credits:
0.75 Hr(s) HCSSA Administrator/Alternate addressing TX:
§558.259[c][1] information on the licensing standards for an agency
§558.259[c][2] information on the state and federal laws applicable to an agency
§558.259[d][2]legal issues regarding advance directives
§558.259[d][3]client rights, including the right to confidentiality
§558.259[d][5]complaint investigation and resolution
§558.259[d][7]abuse, neglect, and exploitation
§558.259[d][8]infection control
[468] Administrator Training: Initial Training Requirements
[3051] Administrator’s Guide to Developing Your Director of Nursing
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary:Guidance to ensure the Administration and clinical team works
together.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Jennifer Lopez, BSN, RN
Program Description: Regardless of an Administrator’s credentials, they are held
responsible for both the operational and clinical aspects of home care services. Home care is one of the toughest industries for compliance
given the never ending maze of rules and regulations. This is true both in the Administrative side and Clinical side. With that comes the
very delicate question, how does an Administrator help develop and guide the Director of Nursing to ensure clinical issues don’t balloon to
enforcement level violations that could affect the overall operation of the agency? Ensuring the Administration and clinical team works
together is critical to successful operations. In this presentation you will hear from your colleague and TAHC&H President who can share helpful
tips to implementing this team approach in your agency.
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to
change or enhance their practice by implementing best practices that allow the administrator to effectively train the Director of Nursing to oversee the clinical operations of the agency.
About the Presenter: Jennifer Lopez, BSN, RN is the State Health Services Director
for ResCare. She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care
and residential services. She received her LVN from Cooke County College in 1987, Associates Degree in Nursing from North Central Texas College
in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the ICF, HCS and CLASS programs in Texas.
She also serves as President of the Texas Association of Home Care and Hospice. Jennifer has a vast range of expertise in the areas of operations,
due diligence, QA, clinical, state and federal regulations, compliance and investigations. Jennifer has a passion to ensure each person cared for
receives the highest quality care possible.
[3051] Administrator’s Guide to Developing Your Director of Nursing
[2512] Administrator’s Role in Risk Management
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: An overview of
some of the common areas of risk that an administrator must consider.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
§558.260[a][6]risk assessment and management
Faculty: Patterson, Charlotte
Program Description: Administrators wear many hats. One of the most important
roles however is the Administrator’s duty to recognize and mitigate risk factors.This program provides an overview of
some of the common risk areas that an agency should be considering. Presentation Date: 11.19.2013 Areas of review will include:
patient care
nursing practice
employee property
financial risks
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the broad areas of risk encountered in running an agency
Distinguish the 4 types of business insurance
Identify at least 3 common risks that Administrators encounter
Identify potential mistakes and practice guidelines in risk management
About the Presenter: Charlotte E. Patterson, RN, BSN, JD, is a VP, Associate
General Counsel – Healthcare at Golden Living, a family of healthcare companies, including rehab, assisted living, skilled nursing care,
and hospice. Collectively, the Golden Living family of companies has more than 42,000 employees who provide quality healthcare to
more than 60,000 patients every day. Ms. Patterson assists the staff by providing legal and compliance guidance regarding a wide
range of matters, including Health Law, State and Federal regulations, HR and employment issues. Her past practice includes Chief
Compliance Officer for a large Homecare and Hospice organization, Claims Counsel for an international insurance corporation and
Medical Malpractice litigation. Ms. Patterson received her B.S. in Nursing at the University of Florida and her J. D. at the University of Texas.
[2512] Administrator’s Role in Risk Management
[2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk?
Summary:Understand all types of reviews that can place your agency at risk.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Faculty: Whitemyer, Brandi
Program Description: With the current array of pre- and
post-payment reviews, the Centers for Medicare and Medicaid Services (CMS) continues to make new efforts to assure program integrity and compliance.
While pre-payment reviews can significantly interrupt cash flow to your agency, post-payment reviews can be just as costly and burdensome.
This program helps home health agency administrators, directors, and other staff understand the importance of a clear and directive response
to all types of medical reviews, as well as measures that can be taken to avoid placing your agency at risk.
Program Objectives: Upon completion of this program, the viewer will be able to:
Recognize the types of CMS medical reviews including RACs, ADRs, and ZPICs
Describe practices which place agencies at risk for pre and post payment reviews
Evaluate the appeals process following CMS medical reviews
About the Presenter: Brandi Whitemyer, RN, COS-C, HCS-D, HCS-O, AHIMA Approved ICD-10 Trainer/Ambassador is a 14-year veteran
of home health and hospice as a Registered Nurse. She has experience as a field nurse, director, administrator, and regulatory affairs executive with agencies, both large and small.
She holds both an Associates Degree in Nursing, as well as a Bachelors Degree in Psychology from Kent State University. She is currently a Senior Associate Consultant with Selman-Holman &
Associates and the owner of Transitions Health & Wellness Solutions, a home health & hospice coding and consulting agency. Brandi works closely with home health and hospice agencies
nationally in providing consulting services, survey compliance, managing medical reviews and appeals of Medicare denials, writing Corrective Action Plans, developing staff education,
policy development, developing coding and quality assurance processes, and development of coding education. Brandi is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Homecare Clinical Specialist-OASIS (HCS-O), and is certified in OASIS competency, COS-C. She is also an AHIMA Approved ICD-10-CM Trainer and Ambassador.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk?
[3812] Advanced Concepts in Budgeting: The Science of a Successful Budget
Gain expertise in crafting a robust operating budget by harnessing the power of cost reports and clinical documentation.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: In today's dynamic healthcare landscape, where payment cuts and evolving regulations constantly shape your agency's operations,
effective budgeting for both revenues and expenses has become paramount. The key to achieving this lies in fostering collaboration between your clinical and fiscal teams, an absolute necessity
in the current healthcare climate. With this program you will gain expertise in crafting a robust operating budget by harnessing the power of cost reports and clinical documentation to gain a
financial edge. Anticipating financial implications prior to admitting a patient is the strategic move that can set your agency on the path to success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Brian W Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, Healthcare Consulting Manager, Wipfli
About the Presenter(s): Brian W Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for
all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers survey/licensure
coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[3812] Advanced Concepts in Budgeting: The Science of a Successful Budget
[3809] Advanced Concepts in Business Development
This dynamic session will equip you with the knowledge and strategies needed to thrive in the evolving home care industry.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 6, 2023
Program Description: Unlock the potential of advanced business development strategies tailored for the dynamic world of home care services.
In this enlightening session, Sheila Davis delves into the innovative and forward-thinking concepts that can propel your home care agency beyond the fundamentals. Journey into advanced business
development and explore a spectrum of cutting-edge tactics, from data-driven decision-making to outcome-based care models. Key Topics:
Data Analytics and Business Intelligence
Outcome-Based Care
Telehealth Integration
Partnerships and Alliances
Specialized Care Programs
Value-Based Payment Models
Employee Development and Training
Marketing Automation
Advanced Care Technology
Regulatory Compliance and Risk Management
Quality Improvement Initiatives
Market Expansion
Client-Centered Care
Research and Innovation
This dynamic session will equip you with the knowledge and strategies needed to thrive in the evolving home care industry.
Gain a competitive edge by embracing these advanced concepts and delivering exceptional care to your clients. Your journey to business excellence starts here.
HCSSA Topic(s) Addressed:
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Sheila Davis, Senior Vice-President, Area Operations, Always Best Care Senior Services
About the Presenter(s): Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations
while spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s
inaugural class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies while
driving optimal facility efficiency and productivity within multimillion-dollar businesses. Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council,
Quality Data Implementation Committee, Rural Advisory Council, Finance Committee & Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board,
Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee, Private Pay Committee, Membership Committee, and Community Care Services
Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health Advisory Committee (SPHAC); serves on the WellSky Home Client
Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations at Always Best Care Senior Services.
[3809] Advanced Concepts in Business Development
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
Best practices to drive consistent program growth.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Do you have the right structure, people, processes and technology to deliver
consistent incremental growth? In this presentation national strategic growth expert, Michael Ferris, delivers an in-home care provider presentation where you will discover how
to implement best practices at your agency to drive consistent program growth while driving down the cost of sales per admission. Planning and budgeting process will be covered
as well as other topics including 5 ways to drive down the cost of sales per
admission, keys to sales training success and sales management, importance of the sales process, growth centric culture and managing referrals
from receipt to admission.
TAHC&H Faculty/Presenter(s): Michael Ferris, Managing Partner and Trainer in Chief, Healthcare Strategica, LLC
About the Presenter(s): Michael Ferris found his passion for home health, hospice, palliative care and in-home
community-based services 27 years ago. He was originally on the operational side of the business until starting his first consulting practice in 2000.
Since that time, he has consulted and provided strategic growth advisory services to many of the leading home health and hospice organizations in the country.
As the developer of the industry best-practice sales training process, he has trained thousands of the most successful sales professionals in the industry.
Michael founded Healthcare Strategica in 2018 to re-imagine the relationship between consultant and client in the hospice and home care industry.
In 2020 he created the Healthcare Strategica Sales Academy to deliver his legendary sales training on-demand to the industry. He is the author of 11 industry specific
books related to strategic growth for healthcare, home health and hospice.
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
Intended to completely rewire the way you look at the marketing activities in your agency!
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: How can you set your agency apart in your marketing strategy?
This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the
importance of implementing a social work mindset in a digital atmosphere that will become the building blocks of reputation management
for the exceptional care your agency will provide. Finally, you will have the opportunity to assess you follow-up and follow-through.
You only get one chance to make a first impression, let’s build one that last.
Program Learning Objective(s): Participants will identify how to implement effective marketing
strategies and build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter(s): Lauren Patrick | M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s): Lauren Patrick has had a passion for non-profit work
since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social
services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability
services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant
care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories
to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using
digital resources to enhance networking relationships.
[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
[3312] Advanced Concepts in Business Development: Relationship Marketing
This presentation is intended to completely rewire the way you look at the marketing activities in your agency!
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Unfortunately, Healthcare has turned into a cutthroat industry.
How can you set your agency apart in your marketing strategy where they don’t just look at your liaison as a muffin pusher?
This presentation is intended to completely rewire the way you look at the marketing activities in your agency.
You will learn the importance of implementing a social work mindset that will be the building block for the exceptional care your agency will provide.
You will learn the importance of hiring based on candidate qualities, not just their qualifications, and hiring vested associates who believe in your mission.
You will also learn the importance of mirroring the expectations of your referral sources to gain optimal partnerships.
You get one chance to make a first impression, let’s build one that lasts!
Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency.
TAHC&H Faculty/Presenter: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare
About the Presenter: Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC.
Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she
has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in
both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees.
Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3312] Advanced Concepts in Business Development: Relationship Marketing
[3133] Advanced Concepts in Business Operations: Leadership is a Verb
Learn how to turn leadership into action.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Leadership is more than a title, goal or vision.
How do you influence your team every day to create not only the culture that you desire within your organization,
but also the process that leads to results? It is imperative that we are up to the moment on the current state of the
industry, possess the knowledge base to create effective strategy, and communicate in such a way that we influence our staff to success!
Program Learning Outcome:
Participants will actively participate in the learning activity and identify strategies to become a more effective leader.
TAHC&H Faculty/Presenter: Susan Neel, LVN, Vice President of Business Strategy, HealthCare ConsultLink
About the Presenter: Susan Neel is the Vice President of Business Strategy for HealthCare ConsultLink.
Throughout her highly successful career, Susan’s roots as a field nurse and Clinical Liaison enabled her to progress through the sales ranks,
eventually achieving leadership positions with Gentiva, Girling Healthcare and Traditions Health Care. Early in her career she achieved the
Pinnacle Gold award with Gentiva, which recognized her as one of the top three Account Executives in the company.
Susan is recognized as an expert in healthcare sales, and she currently consults with home health, hospice and PAS clients
throughout the United States. She is also the author and developer of the REACH Sales Training Program, a program designed to energize agencies and
equip them with the tools they need to effectively grow their business.
[3133] Advanced Concepts in Business Operations: Leadership is a Verb
[3811] Advanced Concepts in Communication for Healthcare Leadership
Centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: In the ever-evolving landscape of healthcare, effective communication is paramount, not only in patient care but also in leadership.
This presentation centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams. Jennifer explores how healthcare leaders can employ advanced communication
strategies to enhance team collaboration, drive organizational excellence, improve outcomes, and increase revenue. Topics include fostering a culture of open and transparent communication,
building interprofessional collaboration within leadership teams, and leveraging communication tools and technologies for more efficient decision-making. Ethical and sensitive conversations within
leadership, especially in challenging situations, is emphasized. The aim is to equip healthcare leaders with the knowledge and skills needed to optimize their leadership capabilities through
advanced communication concepts, ultimately leading to higher team performance, improved organizational outcomes, and a more resilient healthcare system.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction,
vision and growth of the fastest-growing senior care agency in Central Texas. As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care
and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in
two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients
per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class C
hildren’s Hospital of Philadelphia.
[3811] Advanced Concepts in Communication for Healthcare Leadership
[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
Provides essential skills to communication.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Twenty twenty-one will hold many more challenges for the new world as the public health emergency continues.
The importance to embrace change and continue to adapt will depend on the communication strategies for leaders in every organization. This program provides essential skills
to communication utilizing conversational intelligence in a variety of formats.
TAHC&H Faculty/Presenter(s): Marcylle Combs MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s): Marcylle Combs After over 30 years in home health care and hospice, holding many positions
including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities.
She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a
home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has
served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers
Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and
hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication.
[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or
risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully
execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes.
TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice
About the Presenters: Janice Riggins is a registered nurse with over 25 years of home health experience.
She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of
Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role,
quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation.
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
Learn how to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or risk being left behind.
In this presentation leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s): Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse,
director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies,
serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle
is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently
serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other
financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various
subjects such as mentoring, leadership and communication.
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
[3810] Advanced Concepts in Compliance
Takes a deeper dive into some of the more complex and enduring compliance issues.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 6, 2023
Program Description: The last few years have seen many new challenges for home health and hospice agencies (pandemic, wage inflation),
while old challenges remain (payer audits). This presentation takes a deeper dive into some of the more complex and enduring compliance issues as well as exploring what the DOJ’s
updates to its policies on prosecution of individuals and evaluation of the effectiveness of corporate compliance programs mean for home health and hospice providers.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Heidi Kocher Esq. , J.D., M.B.A., C.H.C. Liles Parker PLLC
About the Presenter(s): Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and
compliance-related issues, representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim chief compliance
officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements.
She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary
self-disclosures and seeking advisory opinions from the OIG. In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department
at the University of Texas at Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
[3810] Advanced Concepts in Compliance
[3562] Advanced Concepts in Compliance | Breached: Is Your Barn Door Wide Open?
Learn about the common areas of vulnerability, the impact of data loss,
key elements for protecting your organization, and ways to reduce risk.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Program Description: This presentations discusses (i) legal obligations to investigate and respond to security
incidents and (ii) steps to comply with reporting obligations under HIPAA and state law. Our new reality: risks are on the rise. With data breaches in the
last nine years affecting over 2,500 healthcare entities with data breaches of more than 500 records each, data breaches and resulting regulatory and legal
actions have escalated in healthcare with penalties reaching millions in 2021. Learn about the common areas of vulnerability, the impact of data loss,
key elements for protecting your organization, and ways to reduce risk.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker and Larry K. Neiswender, Managing Partner, Protect EHR
About the Presenter(s): Heidi Kocher, Esq., MBA, CHC, is a partner with the law firm of Liles Parker.
She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes.
She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training.
Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects
of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level.
She received her J.D. from Georgetown University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims.
She is also Certified in Health Care Compliance.
About the Presenter(s): Larry Neiswender is a veteran of the United States Air Force where he served as a computerized flight simulation technician.
He is a Microsoft Certified Systems Administrator and holds a designation from the Department of Health and Human Services as a Practice Workflow and Health Information Technology Redesign Specialist.
As the founder and Managing Partner of a company named Protect EHR, he has conducted over 1500 Security Risk Analyses for healthcare entities in 10 states and has served as a Security and
Compliance Consultant for over 300 entities.
[3562] Advanced Concepts in Compliance | Breached: Is Your Barn Door Wide Open?
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Social Worker
1.0 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: The Health Insurance Portability and Accountability Act of 1996 [HIPAA] is no longer a minor!
More than 21 years have passed since it became law and it is still a compliance headache for healthcare providers.
Never fear…compliance is achievable! Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change their practice by adhering to the HIPAA
Privacy Rule, Security Rule, and Breach Notification Audit Program in an effort to protect patient privacy.
TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC
About the Presenter: Luis J. Acevedo, Esq. has substantial experience in executive management of
large healthcare corporations, as well as extensive knowledge of Health Law including licensing, access, regulation, compliance, Stark Law,
anti-kickback and e-health. He offers impressive experience in healthcare transactions, corporate and business counseling.
Mr. Acevedo has used his extensive background to help health care clients with sales and transactions,
to resolve internal conflicts, as well as conflicts with government agencies.
[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
[3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches
Your legal obligations to investigate and respond to security incidents and steps to comply with reporting obligations
under HIPAA and state law.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/11/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 11, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description:This presentations discusses (i) legal obligations to investigate and respond to security incidents and (ii) steps to comply with reporting obligations
under HIPAA and state law.
Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to remain in compliance with investigation and reporting obligations under HIPAA and state laws.
TAHC&H Faculty/Presenters: Elizabeth H. Jepson, Esq. and Allison D. Shelton, Esq., Brown & Fortunato, P.C.
About the Presenters: Elizabeth H. Jepson is an attorney with the Health Care Group at Brown & Fortunato, P.C. Ms. Jepson’s practice focuses on representation of home health agencies,
hospice providers, home medical equipment suppliers, pharmacies, manufacturers, infusion companies, labs, hospitals and other health care providers. Ms. Jepson is licensed to practice in Texas, Kansas and Missouri and is
Board Certified in Health Law by the Texas Board of Legal Specialization.
Allison D. Shelton Esq. is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C. Ms. Shelton advises home health agencies
and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA.
[3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches
[3815] Advanced Concepts in Cyber Security: Proactive Cybersecurity Risk Management
A comprehensive overview of the unique cybersecurity challenges for home health agencies.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: While technology and risk management help decrease an agency's vulnerability to a cyber-attack by
cyber criminals continue to develop elegant methodologies to attack healthcare environments, which remain the #1 target to our nation’s critical infrastructure.
This program offers a comprehensive overview of the unique cybersecurity challenges for home health agencies and the importance of proactive and reactive measures
to best protect patient data and other sensitive healthcare and business information.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Dunn, Woligo and Brad Maughan, HCISPP, CyberForce|Q
About the Presenter(s): Jennifer Dunn boasts over twenty-five years of experience in information technology-related roles.
As a CIO, she has led innovation teams, developed robust market strategies, and harnessed technology to drive growth while prioritizing cybersecurity measures.
Today, Dunn co-leads Woligo (Work. Life. Go.), an insurtech startup designed to market self-service capabilities for insurance, benefits,
banking, and retirement products to small business owners and independent workers. Her duties are focused on developing the Company's technology, digital marketing,
finance, and general business operations, defining and driving the overall business strategy, and continuously improving operations. while leading a multi-disciplined,
geographically diverse team.
Prior to her current role, Dunn held the dual position of Vice President of Performance Analytics and Reporting as well as Vice President of Information
Technology. In this capacity, she undertook the mission of transforming the company's approach to performance management while also strengthening cybersecurity measures.
She assembled a dedicated team, implemented company-wide processes to monitor key performance indicators (KPIs), managed data governance practices, and directed strategic
planning efforts to align with organizational health and growth plans. Furthermore, she championed cybersecurity initiatives and led the Information Technology department,
ensuring robust cybersecurity practices were in place throughout the organization.
[3815] Advanced Concepts in Cyber Security: Proactive Cybersecurity Risk Management
[3136] Advanced Concepts in Emergency Preparedness: Continuity of Business Operations - Don’t Get Caught!
Gives you the tools necessary to have a successful program and keep your patients and staff safe.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: Don't get caught... being unprepared! There are several actions
needed to have a successful emergency preparedness program. How do you know what you need to be prepared if you've never dealt
with a specific disaster? This presentation gives you the tools necessary to have a successful program and most importantly to
keep your patients and staff safe.
Program Learning Outcome:
Learners will apply disaster preparedness rules, regulatory changes, and requirements related to patient care during a disaster into their disaster preparedness planning and agency operations.
TAHC&H Faculty/Presenter: Cassandra Kirkland, RN, Advancing at Home Health & Tiffany Tyeskie, BSN, RN, HCS-D, Advancing at Home Health
About the Presenter: Cassandra Kirkland Coming Soon
About the Presenter: Tiffany Tyeskie BSN, RN, HCS-D is the administrator and director of nurses for
Advancing at Home Health Care. She has 10+ years’ experience in the home care setting. Prior to working in home care she
worked as an emergency room nurse and hospice nurse. Tiffany has earned her BSN from Texas Tech and A.D.N. from Kilgore College.
[3136] Advanced Concepts in Emergency Preparedness: Continuity of Business Operations - Don’t Get Caught!
[3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance
Guides you through the steps every company can take to reduce its legal risk.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Wage and hour compliance remains a particularly
challenging area for home care agencies to master and presents one of the highest risks of legal liability. This
presentation guides you through the steps every company can take to reduce its legal risk. You will gain an
understanding of the home care practices targeted in recent lawsuits and government investigations – including:
live-in and 24-hour shifts
background check protocols
pay per visit
rate manipulation claims
timekeeping procedures
When completed, you will be able to identify potential problems and with a better
understanding of the compliance materials available in the home care toolkit to assist with your plan for improvement.
Program Learning Outcome:
Participants will identify how to remain in compliance with wage and hour laws.
TAHC&H Faculty/Presenter: Angelo Spinola, Shareholder, Littler Mendelson;
About the Presenter: Angelo Spinola regularly represents employers across the country in collective, class, and
hybrid actions brought under the Fair Labor Standards Act and various state wage and hour laws. Appearing on behalf of employers in federal and state
courts and administrative tribunals throughout the United States, Angelo has litigated all types of discrimination cases, including age, disability, race,
national origin, sex, harassment and retaliation. Additionally, Angelo regularly assists employers to promote an issue-free work environment through counseling,
training and other preventive strategies. He also conducts training on employment-related issues for management personnel, lawyers and human resources professionals
and is a regular speaker before business organizations and human resource groups on a wide variety of employment law topics.
[3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance
[3814] Advanced Concepts in Ethical Practices
Business owners and leaders must practice ethically and can’t afford to ignore this informative program.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Heidi Kocher, attorney from Liles Parker PLLC, tackles the sensitive issues of ethical practices in the healthcare industry.
Heidi addresses fraudulent business behaviors, both operationally and clinically, as well as issues surrounding upcoding, staffing ratios, clinicians not turning in notes and lastly,
agencies being compliant with their compliance plan, etc. Business owners and leaders must practice ethically and can’t afford to ignore this informative program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Heidi Kocher Esq. , J.D., M.B.A., C.H.C. Liles Parker PLLC
About the Presenter(s): Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and
compliance-related issues, representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim chief compliance
officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements.
She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary
self-disclosures and seeking advisory opinions from the OIG. In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department
at the University of Texas at Dallas. Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
[3814] Advanced Concepts in Ethical Practices
[3310] Advanced Concepts in Ethics: Resourceful Leadership
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:Home Health agencies have a duty of care for the patients/clients they serve. A duty of care refers to the obligation to
take responsible care to avoid injury to a person whom, it can be reasonably foreseen, might be injured by an act or omission. Omission is often the area that puts agencies at greatest risk.
A clinician didn’t know how to meet a need, therefore, they overlook that it exist. In home health, the care you provide must be looked at through a multidisciplinary lens where multiple
complex issues will arise. As an Administrator, there will be times you are dependent on outside resources, and community partners, to solve a need. It is also important to understand
ethical issues associated with using outside resources, including ensuring that there are no “kickbacks” associated with using other community partners.
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an
ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources.
Program Learning Outcome: Participants will actively engage in the learning activity and identify ethical issues associated with using community resources
and ways to recognize issues in the home care setting that might warrant the use of community resources.
TAHC&H Faculty/Presenters: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare, LLC and Summer Napier, RN, BSN, COS-C, HCS-C, CEO, Healing Hands Healthcare, LLC
About the Presenters: Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior
to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into
new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a
Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management.
Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC.
Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision.
Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the Private Duty
Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas at Arlington and
is currently pursuing her Master’s in Business Administration in Healthcare Management.
[3310] Advanced Concepts in Ethics: Resourceful Leadership
[3564] Advanced Concepts in Finance
This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A good budget is the foundation of any strong financial plan. It
requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans. Budgeting
exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how the
budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin,
Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience
with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues
that are specific to healthcare providers.
[3564] Advanced Concepts in Finance
[3311] Advanced Concepts in Finance: Principles for Budgeting
This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: A good budget is the foundation of any strong financial plan.
It requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans.
Budgeting exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how
the budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus with
financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or
enhance their practice by identifying how a realistic budget can enhance operational and clinical performance.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants
About the Presenters: Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on
more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader.
He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management,
benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas
in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency.
In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance
improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement
functions for providers ranging in size from $25M to $280M+ in annual revenue.
An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers
Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3311] Advanced Concepts in Finance: Principles for Budgeting
[3134] Advanced Concepts in Finance: Revenue Cycle Management
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Management of the home health revenue cycle is an evolving challenge
and must be effective. Cash flow optimization efforts must be balanced against compliance threats. The complexity of the revenue cycle
continues to change with the onslaught of new payers. When processes are not effectively managed the agency’s cash flow can suffer significantly.
The CMS Targeted Probe and Educate (TPE) initiative and the possible implementation of the Review Choice Demonstration
has heightened the potential risks of poor revenue cycle or documentation management practices.
You can’t afford to ignore this presentation as it dissects the home health revenue cycle.
Program Learning Outcome:
Participants will actively participate in the learning activity and apply best practices for documentation management processes.
TAHC&H Faculty/Presenter: Melinda Gaboury, COS-C, CEO, Healthcare Provider Solutions
About the Presenter: Melinda Gaboury with more than 27 years in home care, has over
17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country.
Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence.
ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently
serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff.
[3134] Advanced Concepts in Finance: Revenue Cycle Management
[3714] Advanced Concepts in Finance: The Science of a Successful Budget
How to master the components of a successful operating budget.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In a world where cuts to payments and everchanging regulations dictate how your agency operates,
budgeting your revenues as well as expenses has never been more important. In order to budget properly in the current healthcare environment, collaboration
between the clinical and fiscal teams is a MUST! In this presentation, you will master the components of a successful operating budget by understanding
how to use their cost report and clinical documentation to leverage a financial competitive advantage. Being aware of financial implications before admitting
a patient can help to put your agency on the path to success.
TAHC&H Faculty/Presenter(s): Natalie Alexander, Manager, WIPFLI
About the Presenter(s): Natalie Alexander joined the Healthcare division of Mueller Prost in 2016 as an intern. She specializes in preparing
cost reports and reimbursement with Home Health and Hospice agencies. Natalie works closely with Hospice providers to plan for their yearly Hospice caps.
Before Natalie was involved with Home Health and Hospice, she worked with Skilled Nursing Facilities and Home Offices preparing Medicare
and Medicaid Cost Reports. She has worked closely in the following states: Texas, Wisconsin, Iowa, Missouri, and Kansas. With her experience, she is responsible for
data gathering and analysis, completion of cost reports, and training new team members and interns. With Natalie’s passion for healthcare, she has become a resource
that clients rely on.
[3714] Advanced Concepts in Finance: The Science of a Successful Budget
[3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People
Importance of training clinical, operational, financial aspects...
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: A solid foundation of business knowledge through the multi-faceted changes agencies have had to
endure this year, is the key to surviving. Businesses have had to morph practices to comply with multiple regulatory changes and temporary waivers. This program
will stress the importance of the most effective utilization of training your staff from clinical, operational, financial aspects and review how the
intake/referrals process plays into the business practice.
TAHC&H Faculty/Presenter(s): Amy Knight | CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with
over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues
pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People
[3716] Advanced Concepts in Infection Control
a focus on the latest practices and guidance as well as how to
develop these advanced concepts into your infection prevention program.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: During the last two years, the world has experienced the
devastation of an infectious disease. It made health care workers and provider organizations rethink infection control practice.
Everyday practice became more sophisticated and will continue to stay at a heightened level as the country and world see increases
in Ebola, Polio, RSV, Influenza and COVID-19. This session will focus on the latest practices and guidance as well as how to
develop these advanced concepts into your infection prevention program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Barbara B. Citarella RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants
About the Presenter(s): Barbara B. Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company
specializing in healthcare operations including value based purchasing, strategic planning, leadership retreats, audits, and compliance with regulatory requirements. She is also the only
recognized expert in disaster preparedness for the home care, long term care and hospice industry. She was a certified instructor at the Department of Homeland Security’s Center for
Domestic Preparedness. Barbara was part of Homeland Security’s committee to re-write the DHS/FEMA Disaster Preparedness Guidelines for People with Special Needs. She also served as
the conference coordinator for The National Pandemic Flu Conference held in Washington, D.C. She was the lead on the first national research project ever conducted on the home care
and hospice industry and its response to the H1N1 Pandemic. Results were published 2011 in the American Journal of Infection Control, a peer reviewed journal. . She is a founding
member of the Mu Epsilon Chapter of Sigma Theta Tau, the International Honor Society of Nursing. She currently serves as a subject matter expert for the Unites States Assistant
Secretary of Preparedness and Response program ASPR TRACIE and her guidance documents have been used during the COVID pandemic by various state governors, the CDC and federal
government agencies.
[3716] Advanced Concepts in Infection Control
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
Steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A comprehensive infection prevention and control (IPC) program is part of the Conditions of Participation,
Emergency Preparedness, and OSHA surveys. COVID made agencies acutely aware of the potential gaps in their infection control and prevention programs. In this presentation learn what basic
steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe. Before COVID- reared its ugly head,
the CDC noted in an Emerging Infectious Disease article that home-based nurses or caregivers have the opportunity to spot signs of infection during wound care, respiratory care,
infusion therapy, enteral therapy, and urinary tract care. From basics of teaching proper techniques, to monitoring, to contact tracing, we discuss ways to combine several of your
activities to decrease the amount of work needed to meet regulatory guidelines.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin RN, MHA, HCS-D,HCS-C,HCS-H,COS-C | SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in
Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is
certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care
Specialist-Compliance (HCS-C)and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars
and has been a nationally recognized speaker on a variety of subjects.
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
[3454] Advanced Concepts in Leadership: Testing Leadership
Learn about the traits and practices of successful leaders.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 10, 2020
Program Description: Everyday is a new adventure in home care but this year has tested home health and hospice leaders in ways that could have never expected.
While each of us can think of a leader that has positively impacted our care, rarely do we have the opportunity to take a deep dive into what traits successful leaders share, the tools that are
leveraged by successful leaders and how successful leaders maintain themselves to ensure that they are performing at the level required to be successful.
This session is intended to teach Administrators the traits of successful leaders, how strategic planning and change management promote the success of leaders and the organizations that they lead
and how self-care is a fundamental for leaders in home care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Social Work Continuing Education
1.0 Hr(s) SWCEU
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s): Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3454] Advanced Concepts in Leadership: Testing Leadership
[3566] Advanced Concepts in Operations
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Coming Soon!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings
throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals
with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate
Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3566] Advanced Concepts in Operations
[3706] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know
Covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 14, 2022
Program Description: This presentation covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general.
It addresses necessary policies and procedures as well as risk management. once viewed, participants will have a better understanding of the law and updates and how to
navigate the specifics of Texas and Federal law on the subject of Advance Directives.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][2]legal issues regarding advance directives
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 11.14.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Luis Acevedo, J.D., LLM, CM&AA, Acevedo & Edwards PLLC
About the Presenter(s): Luis Acevedo has been practicing law since 1993. He has substantial experience in
executive management of large corporations inside and outside the healthcare industry. Mr. Acevedo has a Master’s degree in Healthcare Law and extensive knowledge
of laws and regulations applicable to the healthcare industry, including access, compliance, fraud and abuse and e-health.
As an attorney for multiple business entities and in-house counsel for Atlantis Health Care Group, Inc., he offers impressive experience in
corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal conflicts, sales and transactions,
and conflicts with government agencies.
[3706] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know
[3808] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know
Covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 6, 2023
Program Description: In this presentation Troy Brooks covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general.
He covers necessary policies and procedures as well as risk management. Participants will have a better understanding of the law and updates and how to navigate the specifics of Texas and Federal law on the subject.
HCSSA Topic(s) Addressed:
§558.259[d][2]legal issues regarding advance directives
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Troy Brooks, Attorney, Degan, Blanchard & Nash
About the Presenter(s): Troy Brooks, a former Assistant General Counsel for the Texas Department of Human Services, the predecessor agency of the Texas
Health and Human Services Commission has practiced almost exclusively in the area of non-acute long term care throughout the country. Mr. Brooks has been practicing for over 20 years. He began
as a judicial clerk for the Honorable B. Dexter Ryland, Chief Judge of Louisiana’s 9th Judicial District Court. Mr. Brooks is now with Degan, Blanchard & Nash and his practice provides a full
range of services for healthcare providers throughout the country. From defending a provider from Medicare, Medicare or licensure enforcement to handling mergers and acquisitions, Mr. Brooks’
practice covers a wide range of areas impacting healthcare providers.
[3808] Advanced Concepts in Risk Management: Advance Directives – What Providers Need to Know
[3813] Advanced Concepts in Technology: Artificial Intelligence
Learn more about what and how AI will revolutionize how we work today.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Artificial Intelligence or AI is all the rage today. Some say it is more transformative than the internet.
What is it really and how will it likely impact our industry? Watch Chris Attaya and learn more about what and how AI will revolutionize how we work today.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Chris Attaya, MBA, Vice President, Product Strategy, Strategic Healthcare Programs (SHP)
About the Presenter(s): Chris Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and
Hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use
of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received
a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
[3813] Advanced Concepts in Technology: Artificial Intelligence
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
A summary of the required training for all Home & Community Support Services Agencies
(HCSSA) to assure that employees, contractors and volunteers receive the right training at the right time.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: This presentation provides a summary of the required training for all Home & Community Support Services Agencies (HCSSA).
The administrator must assure that employees, contractors and volunteers receive the right training at the right time. Despite the difficulty of this undertaking,
this presentation encourages you to embrace training as a an opportunity to improve performance, business alignment, value, and retention.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s): Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
[2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count!
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Find out what numbers in the ACA can impact your agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Haff, Alicia
Program Description: The US Treasury Department published final regulations
implementing Employer Shared Responsibility Under the Affordable Care Act (ACA) for 2015. The final rules provide, for 2015, that an
employer responsibility provision will generally apply to larger firms with 100 or more full-time employees starting in 2015 and
employers with 50 or more full-time employees starting in 2016.
This program addresses the transition provisions, and clarifies whether employees of certain
types or in certain occupations are considered full-time, including volunteers. It provides information about the employer
responsibility provisions in 2015 such as who must offer coverage to at least 70 percent of full-time employees as
one of the conditions for avoiding an assessable payment, rather than 95 percent which will begin in 2016. Alicia also discusses
the full-time employee status determination and an optional look-back measurement method to make it easier to determine
whether employees with varying hours and seasonal employees are full-time, help clarify the method and the
alternative monthly method of determining full-time status, and review the final rules which provide safe harbors that
make it easy for employers to determine whether the coverage they offer is affordable to employees and next steps for simplifying
employer information reporting. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Recognize that knowledge is power when understanding the employer mandate.
Identify which employer size “sandbox” applies to your organization.
Identify which employees must be offered coverage in 2015 to avoid costly penalties.
Design a recordkeeping system to track employer mandate requirements.
About the Presenter: Alicia J. Haff, JD, has practiced
law in Texas since 1997, having obtained her Bachelor of Arts in History from Trinity University in 1992 and her
Juris Doctorate from the University Of Texas School Of Law in Austin. From 1997 until 2010, Alicia spent her time
litigating employment disputes, commercial matters and personal injury claims. Healthcare issues and specifically,
the Affordable Care Act, passed in 2010, have become Alicia’s passion. To that end, she obtained her Texas General
Lines License in 2007 and thereafter, obtained her Certified Health Care Specialist designation and is certified as
a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on
a regular basis by clients to advise on the intricacies of the Affordable Care Act and clients’ need to come into
compliance with the law and surrounding regulations.
[2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count!
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Master your administrative responsibilities before a surveyor appears in the lobby!
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Administrators of home health and hospice agencies are responsible for implementing and
supervising the administrative policies and operations of the agency AND for supervising the provision of all services to agency clients on a day-to-day basis.
The time to ensure that you have mastered these responsibilities is not when the surveyor is in the lobby! This discussion of Chapter 97 rules can
potentially improve your survey outcomes and increase the likelihood of sustained success for surveys to come.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring that agencies’ clinical practices and
documentation are in compliance with the Home and Community Support Services Agencies (HCSSA) licensure regulations to ensure successful surveys and optimal patient care.
TAHC&H Faculty/Presenter: Dana Madison, RN, BSN, MBA, Administrator/Owner, BSA Compassion Home Care; Mary Helen Tieken, RN, BSN, President, Nurses in Touch, Inc.
About the Presenter: Dana Madison is the Administrator / Co-Owner of BSA Compassion Home Care in Amarillo, Tx as well as
the Alternate Administrator / Co-Owner of two PAS agencies in Lubbock and Amarillo. Dana's health care experience includes working as a RN for 39 years, hospital administration
for 2 years, Practice Manager of a physicians' practice for 8 years and a home health administrator and owner for 24 years. Dana received her BSN from Texas Women's
University in Denton and a MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice
from 2010-2012 and currently serves as the Treasurer for the Board of TAHCH.
About the Presenter: Mary Helen Tieken is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and
hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent
the last 27 years in home health and hospice.
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
Gain insight on the vital parts and pieces to improve
performance with the new payment requirements.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new cash reality under PDGM has home health agencies eager to determine if their
well-laid plans have created effective change to strengthen clinical and financial operations. Gain insight on the vital parts and pieces to improve
performance with the new payment requirements. From revenue validation to organizational processes, Ron Barrera will diagnose and provide a treatment
plan to manage cash flow and achieve greater efficiency.
TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants LLC
About the Presenters: Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of
progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance
to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues.
A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and
also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals
for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions.
As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers
ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association,
Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University.
[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
Insights for teams, team leaders and case managers based on the findings of gap analyses...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The new financial realities under PDGM require home health agencies to look closely at
clinical operations and make accommodations that will uphold quality, including care alternatives that add value to the equation. Laura Wilson shares
insights for teams, team leaders and case managers based on the findings of gap analyses to help organizations make a successful transition under the new requirements.
TAHC&H Faculty/Presenters: Laura Wilson, RN, BSN, COS-C, Senior Manager, Operations Consultant, Simione Healthcare Consultants LLC
About the Presenters: Laura Wilson A nurse in home-based care since 1985, Laura has served in progressively
responsible clinical and regional leadership roles in the throughout the United States, including Minnesota, Washington, and Florida. Her extensive expertise includes
multi-site operations, quality management, human resources, compliance, business development in home-based care. With additional experience in home health consulting
and acute care, she has worked to advance the role of home health, hospice and palliative care to support population health with health systems and networks.
Wilson previously worked for Kindred at Home (MN), North Memorial Health Care (MN), Intrepid USA Health Care Services (TX), Nurse On Call Home Health Care (FL),
Tender Loving Care/Staff Builders (Western US), In Home Health (MN), and Health One Home Care & Hospice (now Allina – MN). A certified OASIS clinical specialist,
she earned her BSN from the University of North Dakota, Grand Forks.
[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
[3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures
How to prepare and present evidence of your compliance.
TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.259[d][6]emergency preparedness planning and implementation
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
Program Description:The next step to understanding the Emergency Preparedness Regulations is to determine how to prepare and present evidence of your compliance.
In this presentation Kay Hollers functions as a surveyor and Jennifer Gibson Osburn functions as an agency administrator. Agencies will be able to learn what to expect from the
surveyor and responses from the agency administrator that satisfy the survey process. They also present strategies agencies can use to be comfortable they have put their best foot forward at survey time.
Special emphasis will be placed on documentation of actions taken in risk assessment, patient classification systems, HIPAA, patient evacuation, and testing of the plan.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by
ensuring their agency policy and procedures reflect the proper application of the state and federal regulations as they pertain to emergency preparedness to
ensure both compliance and patient safety.
TAHC&H Faculty/Presenters: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess;
Kay Hollers, RN, MPH, COS-C, HCS-D, Independent Consultant, HealthCare ConsultLink
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in
home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry
blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice.
She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
About the Presenter: Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a
Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in
Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has
practiced in and consulted with home health and hospice agencies large and small, public and private. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures
Are You Managing SMART? Know How Your Agency is Doing at All Times
Summary: Learn the
importance of on-going agency performance monitoring and benefits.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
Faculty: Litwin, Sharon
Program Description: During this program the
presenter discusses the importance
of on-going performance monitoring to successful home care agency management. She suggests a variety of clinical,
financial and operational measures that can be put in place to monitor performance and avoid "surprises."
Also outlined are the elements of an agency performance assessment.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss how to proactively manage their agency
Complete and evaluate their agency using a Homecare Agency Assessment
Identify key financial, clinical and operational indicators and develop an action plan
Implement action plan and ongoing monitoring of key indicators
About the Presenter:
Sharon Litwin, RN, BSHS, MHA is principal and founder of Missouri-based Five Star Consultants. Sharon has been in healthcare management and administration for 25 years.
For the past 20, she has been actively involved in the homecare industry, from field nurse to Executive Director to Principal Consultant in 5 Star Consultants.
She has worked in and managed certified homecare, hospice, private duty, home infusion and dme as regional and executive directors.
Her expertise is in problem solving, teaching and implementing successful action plans. She is a well known speaker at state and national conferences,
specializing in case management, outcome enhancement, management training, OASIS, PPS, and documentation. She is an expert in regulatory, compliance, and operations.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[3846] Are You Running Your Business or is It Running You? [Two Parts]
Learn from the EOS Conference founder along with an insightful panel of your peers.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Healthcare Leaders C-Suite Education
Program Description: Many organizations and leaders suffer from a lack of alignment and a healthy team. Accountability seems difficult.
Clear directions are misinterpreted. Everyone works harder but doesn’t seem to really be in sync. If this sounds familiar, guess what, you’re normal.
Many leaders and organizations have struggled with these challenges. But they found a path and a solution.
Does your flywheel drive strategic direction, decisions, and priorities?
Are all your “people” issues solved?
Do your employees really care about the business?
Does everyone really fight for the greater good?
If you answered “not really” to any of these questions, you’re not alone. It is time to up your game and your company’s results.
As thousands of business leaders have discovered, the key to continued growth, better outcomes, bigger profits, and fewer frustrations is here: managing your business so it does not manage you.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tom Bouwer, co-author of multiple books and Founder of EOS conference and Pinnacle Guide
TAHC&H Industry Panel Member(s): Dan Willson, PT, MS President & CEO Paradigm Homecare Companies;
Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice; Jerre van den Bent, PT Chief Executive Officer, Therapy 2000; Petria McKelvey, Chief Executive Officer, Precision Medical Billing (PMB)
About the Presenter(s): Tom Bouwer is the co-author of What the Heck is EOS?, Profit Works, and Enjoy the Climb.
He is a sought after speaker with extensive experience in helping business leaders get what they want from their organizations. He founded The EOS Conference which now draws over 2,000 attendees a year.
In addition to starting and running his own companies in Turkey, Tom has worked for start-ups and Fortune 50 companies. Tom has consulting experience with Deloitte & Touche and Booz Allen Hamilton.
Today, with The Bouwer Group and Pinnacle, he implements tools companies need to grow and make business easier. He has a B.A. from Hope College and MBA from the Fuqua School of Business at Duke University.
About the Industry Panel Member(s): Dan Wilson Founder and CEO of Paradigm Homecare Companies, spanning West, North, East, and Central Texas.
My focus is on merging healthcare excellence with Christian values in the marketplace. I excel in goal setting, problem-solving, and leading teams to success, dedicating my time to initiatives aligned with my faith.
My mission? To make a positive impact by embodying healthcare excellence and promoting Christian values in business and beyond.
About the Industry Panel Member(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction,
vision and growth of the fastest-growing senior care agency in Central Texas.
About the Industry Panel Member(s): Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993,
and has worked in pediatric home care since then. Jerre is passionate about the work that he does and is committed to supporting the families of the children he works with. In May of 2001,
Jerre launched THERAPY 2000 out of the basement of his home. Since that time, THERAPY 2000 has become a thriving company providing in-home pediatric services to families across Texas.
About the Industry Panel Member(s): Petria McKelvey Petria’s expertise lies in hands on experience of billing for numerous home health and hospice
agencies throughout the years. She has been in the home health and hospice industry’s for over 21 years and has owned and operated Precision Medical Billing for the past 17 years.
She has supervised, hired, and trained 100s of medical billing staff and speaks regularly at home health association conferences.
[3846] Are You Running Your Business or is It Running You? [Two Parts]
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
Tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: The pandemic has been a whirlwind for all leaders as we have had to pivot many times without time to breathe.
Leading teams with less is now the norm. While it is tempting to suggest we are all victims of external forces beyond our control, this is a passive approach that will not
serve our organizations, our clients and our teams. This session will give you tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies
Summary: How to
differentiate your homecare and hospice agency, DIY recruitment strategies, team
involvement in recruitment & retention.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Smith, Sandra
Program Description: Take control of your recruitment and retention strategies by
creating organizational differentiators and creating an “army” of recruiters. This program guides you in creating a strategic recruitment
and retention plan that will cut out the middle “men” (expensive newspaper ads, boutique websites and major job boards) and help you reap
better results by arming your team with the tools, training and rewards needed to bring needed talent to your homecare and hospice organization.
With the right “walk the talk” behaviors, you can also compel top performers to “stay.”
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss how and why to embrace agency differentiators
Identify reasons to adopt a "DIY" recruitment strategy
Identify ways to practice good recruitment and retention "hygiene"
Discuss how to use Continuous Performance Improvement to fuel wanted
retention
About the Presenter: Sandra Smith has specialized in virtually every functional
area of human resources management, with a specialty in healthcare, particularly private duty and home health care sectors. Today, as
President and CEO of HRpathways+, Ms. Smith speaks at conferences nationwide on a myriad of human resources topics, from clinical
onboarding to improving organizational communication to helping clients build a culture that is viewed as "Employer of Choice". In all
cases, she develops useful tools and products to help her clients apply what they've learned easily and successfully.
Sandra is Certified as a Senior Professional in Human Resources by the Society for Human Resources Management, and as a
Master Trainer by Development Dimensions International.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies
[3285] Audit-Proofing Your Medicare Documentation
How proper documentation will alleviate the fear of Medicare audits.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Do you fear ADRs and payment reviews? This program covers how proper documentation will alleviate this
fear as you learn strategies to prevent the largest majority of Medicare payment recoupments.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best practices in clinical documentation to mitigate Medicare payment recoupments and ensure optimal patient outcomes.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in
home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry
blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice.
She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3285] Audit-Proofing Your Medicare Documentation
[W3646] Avoiding Criminal Liability | Views from a Former Federal Prosecutor
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | July 7, 2022
Program Description: John Pierce served as a federal prosecutor in three different U.S. Attorney’s Offices around the country.
He also served on the Attorney General’s Advocacy Committee for Health Care Fraud. After leaving the DOJ, Mr. Pierce has represented a wide variety of health care
providers and suppliers around the country in criminal health care fraud investigations and prosecutions. During this session, Mr. Pierce will discuss the current criminal
risk areas facing home health and hospice agency owners and staff. He will discuss recent prosecutions by the government and cover steps that you can take to reduce
your level of risk. Join John Pierce and moderator Robert Liles as they discuss the current criminal enforcement landscape facing your agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 07.07.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Robert W. Liles and John Pierce | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Robert W. Liles' background is somewhat unique. In addition to a law degree, he holds a Master’s in
Health Care Administration. Robert has worked on the provider side, as a federal prosecutor and now represents home health and hospice agencies around the country in
connection with Medicare and Medicaid audits and investigations. While working as a federal prosecutor, he was asked to serve as the first National Health Care Fraud
Coordinator for the DOJ’s, Executive Office for U.S. Attorneys. In this capacity, he advised prosecutors around the country regarding health care fraud statutes,
schemes, investigative tools, privacy concerns, and compliance issues. Robert is a nationally-recognized speaker and educator on health law regulatory issues.
He has taught and lectured at regional and national conferences, seminars and webinars to federal and state prosecutors, auditors, industry representatives,
providers and suppliers on a variety of regulatory issues.
About the Presenter(s): John Pierce is an experienced former Federal prosecutor and trial attorney whose practice focuses on
sophisticated criminal defense and civil litigation. His background is rather unique. Prior to entering private practice, Mr. Pierce served as an Assistant U.S. Attorney
in the Southern District of California, the District of Columbia and in the Eastern District of Virginia. While working as a Federal prosecutor in the Eastern District
of Virginia, he represented the office on the Attorney General’s Advisory Committee (AGAC) for Health Care Fraud. Since leaving the government, Mr. Pierce has
successfully represented both foreign and domestic individuals and corporations in health care, commercial securities, corruption, export control and tax
disputes. He has also handled a number of whistleblower cases.
[W3646] Avoiding Criminal Liability | Views from a Former Federal Prosecutor
[3789] Avoiding Discrimination and Wage Compensation Violations in Home Health Care and Hospice
Review of the specifics of home care and hospice wage compensation issues.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: Employment law attorney, Terrence B Robinson, reviews the specifics of home care and hospice wage compensation issues.
Viewers will gain an impactful understanding of the following...
Spotting Issues and taking action in matters of Equal Employment Opportunity
Overview of Federal and State Laws
Understanding the Theories of Employment Discrimination and Harassment
Establishing Proper Employee Compensation Methods to Avoid DOL and TWC Audit Issues
How to Determine Properly Exempt Employees under the FLSA
Employees vs. Independent Contractors
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Terrence B. Robinson, Managing Member at the TB Robinson Law Group, PLLC
About the Presenter(s): Terrence Bouvier Robinson is an experienced litigator with more than three decades in the legal practice,
concentrating his practice on the litigation of complex employment matters. He has extensive experience advising and representing individuals and employers in a wide range of
industries. He has particular knowledge with respect to the employment issues within the restaurant, hospitality, and home health care industries. He represents individuals
and employers in discrimination cases; wrongful termination suits; wage and hour, individual, and collective actions; and tort/contract disputes arising out of the employment
relationship. He specifically handles cases arising under Title VII, the ADA, the ADEA, the FLSA, the FMLA, the TCHRA, ERISA, the Sarbanes-Oxley Act, and various other
statutory and common law causes of action, including claims involving trade secrets, non-compete agreements, workers' compensation retaliation, whistle-blower claims,
defamation, assault, and the intentional infliction of emotional distress.
[3789] Avoiding Discrimination and Wage Compensation Violations in Home Health Care and Hospice
[3502] Avoiding Risky Business – A Texas Home Care Compliance Discussion
The latest legal updates in the home care
industry at the national, state, and local levels...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: In this presentation Littler Shareholder, Angelo Spinola, provides a high-level overview of the latest legal updates in the home care
industry at the national, state, and local levels. Angelo will advise on best practices to remain in compliance with the rapidly changing
legal landscape and discusses the highly anticipated legal practices that are most likely to result in new lawsuits as we move
through 2021. With a new administration in the White House and the COVID-19 vaccine, we must anticipate new challenges the industry
may face. Angelo provides you with the solid foundation you’ll need for your business to continue to thrive through 2021.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Angelo Spinola, Shareholder, Littler Mendelson, P.C.
About the Presenter(s): Angelo Spinolais a Shareholder with Littler Mendelson P.C., and is a lead attorney for the
Home Care Practice Group. He represents home care employers across the country in various types of actions brought under the Fair Labor Standards Act and various
state wage and hour laws. Appearing on behalf of employers in federal and state courts and administrative tribunals throughout the U.S., Angelo has litigated all
types of discrimination cases, including age, disability, race, national origin, sex, harassment and retaliation. Angelo’s experience also includes helping employers
respond to wage and hour investigations by the Department of Labor and state agency equivalents, conducting wage and hour practices audits, developing compliance
measures that minimize wage and hour exposure, and representing management in grievance arbitration. Additionally, Angelo assists employers with promoting an
issue-free work environment through counseling, training and other preventive strategies. He also conducts training on employment-related issues for management
personnel, lawyers and human resources professionals. Angelo received a J.D. from George Washington University Law School.
[3502] Avoiding Risky Business – A Texas Home Care Compliance Discussion
[746] Basic Sales Skills: Mktg. & Sales Tactics to Generate Legendary Results
Subscription Type: Individual
Faculty:Ferris
In this introductory program, Mike provides an overview of the skills
necessary to compete and win more referrals. He has designed this program for all types of staff including outside
sales representatives, community and hospital liaisons, program representatives, sales managers, clinical managers
and administrators. This program is appropriate for anyone having direct contact with referral sources and consumers
in the community. Basic skills covered include:
Proper Introductions
Asking for Business
Handling Objections
Problem Resolution
Differentiation
Competitive Analysis
Using Promotional Items
Goal Setting
Mike is the Director of the Marketing, Sales and Customer Service Consulting
Division at Simione Consultants. Long a nationally recognized expert in
Home Care and Hospice Sales, Marketing and Customer Service, his training
programs are the most acclaimed in the country, receiving accolades from
some of the biggest CEOs and Sales managers from California to New York.
He has the unique perspective of having counseled and consulted with many
of the most successful home care and hospice organizations and seen what
works on a national basis.
Education-Training Credits:
2.0 Hr(s) HCSSA Administrator/Alternate
[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it
is so challenging to be with others’ pain...
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: We WANT to be present with others when they are hurting.
We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it
is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and
applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and
family while also caring for themselves as caregivers.
TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group
About the Presenter: Reverend Dr. Carla Cheatham began in social services with an MA in Psychology,
certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator.
Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader
for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate
Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and
emotional competencies for professionals.
[3156] BE-ing with Those Suffering: What to and Not to Say
[2958] Best Business Practices for Private Pay Agencies
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Business success tips for private pay agencies
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
§558.260[a][10]marketing
Faculty:Cargle, Ken; Rine, Jennifer; Franco, Carolyn
Program Description:
Private Pay agencies take pride in focusing on client relationships, avoiding the “cookie cutter”
mentality of home health services. What makes the successful agency tick, and… earn a
profit? A seasoned panel of experts from the world of private pay presents
how they have fine-tuned their business strategies in critical areas including staffing, operations and marketing. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Examine business success tips for private pay agencies including strategies for proper staffing, efficient operations and effective marketing.
About the Presenters: Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas.
Ken has been active in home care for over 20 years and has owned a Medicare Certified agency (1994-2000) and has owned a Private Duty agency since 2000.
He received his Bachelor of Arts and Masters of Divinity from Texas Christian University. Professional activities include serving on the American Cancer
Society Board, Alzheimer’s Association Board, and the South Randall County Hospital Board. Ken is also the current president of the Texas Association for Home Care & Hospice.
Jennifer Rine has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported.
Carolyn Franco, BBA is the Administrator for Home Health Resources Agency- the private duty sister company to Home Health Resources, a licensed and certified home health agency. (HHR) Carolyn has been an organizational leader in the home health and community setting since 1996 when she began her health care career working for HHR, which was opened by her mother. She has 20 years experience in managing home care operations; having previously served as Chief Financial Officer and Director of Human Resources. Carolyn is deeply committed to using her extensive knowledge and experience to address challenges and barriers associated with recruitment, retention, supervision, and training of our most valuable asset, our caregivers, and to bringing Personal Assistance Services to the forefront of the senior care continuum.
[2958] Best Business Practices for Private Pay Agencies
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
A review of qualifications for social workers in the hospice setting
as-well-as review of scope of practice.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Are you new to hospice or managing social workers for the first time? Are you unsure what
social workers can do in hospice beyond resource referral? This presentation will review the qualifications for social workers in the hospice setting
as-well-as review scope of practice. During this presentation we will also discuss skills necessary to determine competency and discuss possible
scenarios where social workers can intervene.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, MSW, Manager, Clinical Compliance Education; ACHC
About the Presenter(s): Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation
organization that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting
providers with interpreting the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare
recertification process. Lisa have also worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies
and has spoken at national and state conferences, and conduct workshops on the accreditation process as well as other relevant health care topics.
[3697] Beyond Meals-on-Wheels: Social Workers in Hospice
[2009] Bigger and Better Customer Service: Winning and
Keeping Clients in Today's Market
Summary: Understanding
a concierge mentality and implementing a concierge approach to win & keep clients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Faculty: Orsini, Merrily
Program Description:
Today’s home care market has competitive and economic challenges that require new tactics and tools to succeed. Providing excellence in
both the quality of the care provided and the way it is delivered necessitates a concierge mentality from initial contact through service
provision. How do you build it into the agency as core values? Learning about a concierge approach is key to having staff understand and
practice customer service in each and every client and employee contact.
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify the concierge approach: what it is and how it looks
Develop a plan to add in a concierge mentality for staff at all levels
Identify any issues and/or barriers to developing this approach to excellence
About the Presenter: Merrily Orsini, Managing Director of Corecubed,
is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based
in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical
long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and
design and started building Corecubed, a full service internet marketing company specializing in home care.
Education-Training Credits:
1.25Hr(s) HCSSA Administrator/Alternate
[2009] Bigger and Better Customer Service: Winning and
Keeping Clients in Today's Market
[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: A cash receipt plan to help keep cash in the bank.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Spears, Jan
Program Description: Home care and hospice revenues are becoming more and more
difficult to obtain and nearly impossible to keep in today’s atmosphere of non-traditional Medicare with the scrutiny of government
contractors in post payment reviews. This Program explores several key components of a cash receipts plan that will help the agency improve
its conversion of receivables to real “cash in bank.” Surrounding the agency with a robust and timely billing and collections process, while
incorporating key compliance steps, will assist the agency in maintaining its cash in post payment audits. This program also offers processes that
can be implemented to reduce the risk of denials, overpayments or suspension of payments.
Measuring revenue cycle performance over time will prove the worth of developing a comprehensive revenue management program
into home health or hospice operations. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify three typical threats to revenue cycle performance.
Recall two measures to improve the timely conversion of receivables to cash.
Identify three steps to incorporate clinical triggers into the revenue management plan.
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted
for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years she has successfully merged clinical and financial strategies into
successful operational plans for numerous providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by
federal contractors through all levels of appeals. Jan has also authored several publications including Home Health Agency—Policies and Procedures, “Care Guides
for Home Health Practice under PPS”. She heads a team of more than 25 consultants at MJS & Associates, LLC.
[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance
[2606] Bridging Business and Clinical: Achieving Operational Excellence
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Three TAHC&H presidents share their expertise.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana
Program Description: It’s a simple fact – if business operations can’t
“stay in the black”- you won’t be providing patient care very long. Aligning
staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual
goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude
of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs;
productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed!
Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise
on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of
shared responsibility for operational success. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the relationship between clinical practice and financial realities.
Describe the importance of goal setting to achieve business objectives.
Identify at least two strategies to motivate agency staff to achieve clinical operational
objectives.
About the Presenters: Lucy Lee, RN, MS, CHCE, Founder and President of a rural
Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the
practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse
through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served
on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a
Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive.
About the Presenters: Ken Cargle is the Administrator/Owner of Goodcare
Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and
a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader
of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice,
and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces,
and actively participates on the TAHC&H Owner’s Forum Networking Group.
About the Presenters: Dana Madison, RN, BSN, MBA is the Administrator/Owner of
Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for
2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN
from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President
of the Texas Association for Home Care & Hospice from 2010 – 2012.
[2606] Bridging Business and Clinical: Achieving Operational Excellence
[3465] Budgeting and Cash Flow under PDGM
Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment. It is important for an agency to operate effectively in all areas of the revenue cycle to reduce the cycle time for claims
and avoid cash flow issues. This program covers all the critical roles in the revenue cycle process, and discusses how to avoid cash flow issues as well as
identify Key Performance Indicators that impact financial performance and how to develop a realistic PDGM budget.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate intent to change
their practice by developing a realistic and dynamic 2021 PDGM budget and Identify key performance indicators (KPIs) that impact financial performance in PDGM.
TAHC&H Faculty/Presenter(s): Michael Simione, Manager, Simione Healthcare Consultants | Kim Chapman, Senior Manager, Finance & Revenue Cycle, Simione Healthcare Consultants, LLC
About the Presenter(s): Michael Simione is a Manager with Simione Healthcare Consultants and has been an employee
since 2011. Michael has wide-ranging experience in PDGM, finance, budgeting, strategic planning, cost reporting, data analytics and benchmarking.
Kim Chapman joined the Simione team in 2020 to support the financial goals of home care
and hospice clients with her strong background in claims and billing management in provider organizations, and experience as a consultant and interim manager for
revenue cycle management. She previously served more than 15 years in home and community-based care organizations across billing, EMR/technology analysis, claims
analytics and quality/process improvement disciplines. Between 2005-2020, she served as director of revenue cycle management at Gulfside Healthcare Services, and
held progressive roles in billing coordination, RCM, and patient accounts at Chapters Health System, both in Florida. She also has experience as a revenue cycle
systems analyst with Bon Secours in Virginia. Kim is a graduate of Saint Leo University, St. Leo, Florida, with a B.S. in healthcare management.
[3465] Budgeting and Cash Flow under PDGM
[3524] Building a Quality Improvement Program
An overview of what QAPI entails as well as the purpose and importance
of having a Quality Improvement Program for both Medicare and Private Duty providers.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Program Description: This program provides an overview of what QAPI entails as well as the purpose and importance
of having a Quality Improvement Program for both Medicare and Private Duty providers. It covers the five standards of effective quality management,
discusses how to implement a Performance Improvement Project (PIP), and understand how to analyze a project’s effectiveness. It also looks at what
ongoing considerations your program should include.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Becky Tolson, RN, Clinical Compliance Educator, Accreditation Commission
for Health Care (ACHC)
About the Presenter(s): Becky Tolson is a Registered Nurse serving as a Clinical Compliance Educator at Accreditation Commission for Health Care (ACHC).
She participates in the development and training of skilled, non-skilled and specialty seminars for accreditation preparation.
She has a background in healthcare consulting for home health, private duty, and home care agencies across the country.
Her experience consists in both the clinical field and the administrative aspect of agencies. She holds a bachelor’s degree in
Business Administration to include management and marketing as well as a Certificate for OASIS Specialist – Clinical.
She’s been involved in the formation of agency policies and procedures as well as marketing materials/strategies to
include website development, agency brochures, and patient education.
[3524] Building a Quality Improvement Program
[3631] Building an Engaged and Committed Team that Stays
Review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: With an aging population that will require more home care, it is imperative that homecare leaders be
proactive in identifying, recruiting and retaining healthcare professionals that will be committed to the organization’s mission and vision, their teammates and the
industry. By understanding the necessity of a strategic plan to develop an engaged and committed team that stays, with a focus on the development of a strategic
recruitment and retention plan, we will review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
TAHC&H Faculty/Presenter(s): Christina Andrews, Director of Professional Services, AXXESS
About the Presenter(s): Christina Andrews is Director of Professional Services at Axxess, where she delivers practical
operational solutions to help clients scale operations using technology for home health, home care, hospice and palliative sectors. Prior to joining Axxess, she was
the Senior Manager of Growth Solutions at SimiTree Healthcare Consulting, formerly Simione Healthcare Consultants, LLC. She earned her bachelor’s degree in business
administration with a concentration in marketing from the University of Toledo in Ohio.
[3631] Building an Engaged and Committed Team that Stays
[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and
Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming
cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce.
TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess
About the Presenter: Adrian Killebrew is a savvy professional whose ability to connect others and build
relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess,
the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations,
regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years.
He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional
Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership.
Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to
investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of
the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is
Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater,
Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others.
[3121] Building Workforce Across Generations: Are You Ready to Compete?
[3147] Business Continuity and Data Protection
Essential steps to ensure business continuity and survival.
Presentation Info:
Presentation Date: November 14, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: 73% of organizations that experienced a systems failure were
down for 30 minutes or more! (2017 State of Resilience Report). This presentation communicates business continuity and survival
by leading your organization through essential steps. A focus is placed on common areas of vulnerability and ways to protect
against most attacks. The presenter examines the risk of data loss and methods of recovery, including concepts of business
continuity, disaster planning, and IT strategies you can easily and affordably implement.
Program Learning Outcome:
Participants will identify ways to manage cybersecurity risks to protect against data loss, identify methods of recovery, business continuity and disaster planning.
TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies, Inc.
About the Presenter: Ricky Smith is the President of Innovative Business Technologies, a SOC II
compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11
years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about
IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and
telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates
to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
[3147] Business Continuity and Data Protection
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
Information for buyers and sellers regarding what to expect and highlights
key considerations...
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: M&A activity in the home health and hospice space has increased
in the past few years. While COVID-19 may have caused unforeseen consequences in these industries, M&A activity is expected to rebound
(and even outpace previous years). This program provides information to buyers and sellers regarding what to expect and highlights
key considerations for transactions in this space. Specifically, it includes:
an overview of the home health and hospice industries
an overview of the transaction process
tips for buyers and sellers preparing for a transaction.
TAHC&H Faculty/Presenter(s): Rossanna J. Howard and Jonathan E. Sterling, Brown & Fortunato, P.C.
About the Presenter(s): Rossanna J. Howardis an attorney with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. Rossanna has assisted physician groups, long-term care facilities, HME companies, pharmacies, and other health care
providers with a range of health care issues including regulatory review of business arrangements; questions related to regulatory hurdles in business
transactions; credentialing issues; competitive bidding questions; payor audits; and state and federal government investigations. She is a member of the
State Bar of Texas, the American Health Lawyers Association, and the Houston Bar Association. Rossanna graduated from Baylor University in 2007 and
attended law school at Saint Louis University School of Law. While in law school, she concentrated her studies in health care, earning a Health Law
concentration. Simultaneously, Rossanna also earned a Master in Public Health with a focus in Health Policy from Saint Louis University School of Public Health.
About the Presenter(s): Jonathan E. Sterlingis an attorney with the Corporate and Finance Group at Brown & Fortunato, P.C., a
law firm based in Amarillo, Texas. Jonathan’s practice includes general business matters with an emphasis on mergers and acquisitions, healthcare transactions,
corporate governance, business start-ups, business counseling, corporate finance, and contract drafting and negotiation. He has served as the principal advisor on
numerous healthcare transactions in various industries helping clients achieve their goals and implement unique business strategies. He is a member of the
State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers. Jonathan graduated from the University of Texas at Austin in 2012
and then graduated from the University of Oklahoma College of Law in 2015 with honors.
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
[W3642] Buying And Selling Home Health & Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | April 6, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Are you in the market to buy or sell your agency?
What are the various concerns you need to address when engaging in this type of business transaction? What steps
can you take to reduce your level of risk? Join attorneys Jennifer Papapanagiotou and Heidi Kocher as they discuss
these important issues.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou and Heidi Kocher | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory
and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed
and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou
is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment,
changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and
Medicaid program coverage and reimbursement issues.
About the Presenter(s): Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health
care legal and compliance-related issues, including serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She
is currently serving as an outside compliance expert to a hospital and a clinical laboratory that are under Corporate Integrity Agreements. She has significant
reimbursement experience, responding to and defending audits from Medicare, addressing coverage policy issues, challenging denials, recoupments, and loss of
billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements,
guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. Ms. Kocher is licensed in Texas and Maryland.
[W3642] Buying And Selling Home Health & Hospice Agencies
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
Medicare Providers: an overview of the PAE Telephone Discussion process as well as the reopening
process.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: CMS uses Telephone Discussions to give Part A East providers the opportunity to provide
verbal testimony through a phone discussion that could possibly result in a favorable outcome. After success with the discussions in DME, in April 2019,
CMS expanded the appeals Demonstration to Part A East. C2C will provide an overview of the PAE Telephone Discussion process as well as the reopening
process which allows potential cases to be remanded back from the ALJ and reopened at the reconsideration level.
TAHC&H Faculty/Presenter(s): Emily Barnes, Education & Outreach Specialist,C2C Innovative Solutions, Inc.,
the Part A East Qualified Independent Contractor (QIC) and Charles Canaan, Palmetto GBA.
About the Presenter(s): Emily Barnes received a Bachelor’s degree in Health Services Administration in 2002,
followed by a Masters’ degree and Specialist degree in Education Leadership. Prior to joining C2C Innovative Solutions, Inc. in 2015, Emily worked in the public
sector for 14 years, including an administrative roll for 5 of those years. Emily currently meets with CMS, OMHA, and the MACs regularly to present updates and
information regarding the Part A East Appeals Demonstration. For the last six years, Mrs. Barnes has been the Education & Outreach Specialist, sharing the
Telephone Discussion Demonstration at numerous conferences, state association meetings, national presentations and Jurisdiction Council advisory meetings.
Mrs. Barnes brings a wealth of information and over 15 years’ experience to C2C Innovative Solutions, Inc.
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare
settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion
University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for
Health Care Professionals Certificate from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
[3621] Caring for the Patient with Dementia at Home
Provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Dementia is a progressive disease that affects many of our home health and hospice patients.
Providers who care for dementia patients in the home setting face a unique set of challenges, especially as the disease becomes more advanced.
This program provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers. It also explore the importance of disease
management and educating caregivers on best practices and strategies to improve the quality of care provided and to allow the patient to remain as independent as possible for as long as possible.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 25 years of nursing experience in various areas of healthcare.
She currently holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various
state associations and well as conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a
Home Health Software company, and Director of Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding
of the challenges home care agencies face. Lisa is an active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the
Medicare/Medicaid and Clinical Practice committees.
[3621] Caring for the Patient with Dementia at Home
[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Professional caregiving is already a challenging task. Healthcare has been facing
particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our
emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances.
This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing
in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT
About the Presenter(s): Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in
trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote
speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s
Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes
books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals.
[3429] Caring for the Professional Caregiver During Crisis
[3509] Caring for Veterans On Hospice Care
Understanding care concepts for this population group will ensure positive outcomes for the hospice organization,
communities, families , and most importantly for the veteran hospice patient.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Program Description: Because of the unique circumstances experienced during war and peace time, veterans require individualized
hospice compassionate care delivery focused on both physical, emotional and psychosocial needs. Veterans represent nearly a third of terminally ill patients and it is important
that organizations embrace the “ We Honor our Veterans “ concepts in order to serve this population that have served us so well. By understanding the resources and benefits
available to veterans and their families for end of life care, participants are well prepared to discuss these options with their patients. Texas has the second largest veteran
population targeted to be the largest in in just one year. Understanding care concepts for this population group will ensure positive outcomes for the hospice organization,
communities, families , and most importantly for the veteran hospice patient.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3509] Caring for Veterans On Hospice Care
[1355]Caring for Your Hospice Business - a
Month in the Life of a Hospice Administrator
Subscription Type: Individual
Faculty:Spears
The heart of hospice is caring for the patient but caring for
the business of hospice must be the focus of the administrator. How can you get
on top of the business of hospice and stay there? This program traces the
business activities that the hospice administrator must manage through one
operational month in the hospice year. While the hospice administrator may be a
clinician with clinical oversight duties as well, the focus for this program is
the operational and financial activites that when performed well, signal a
healthy business environment. The program includes guidance on budgeting,
contracting, staffing, billing, collecting, compensating staff and more to
assist the administrator in establishing a report card on the hospice's overall
performance. Caring for the hospice business IS caring for the hospice
patient!
Presented by Jan Spears, MJS & Associates. Her
expertise as a business consultant to home care and hospice providers as well
as physician groups, hospitals, durable medical equipment suppliers, and legal
counselors has increased her demand to more than 20 states during the past two
years. As a certified educator, Jan uses teaching methodologies that simplify
the most complex theories into practical day-to-day advice for the entry level
or the most experienced health care provider. She heads a team of more than
thirty-five consultants at MJS & Associates, known for its solution-driven
approach to achieving best practice to clinical and operational standards for
all provider types.
Education-Training Credits:
2.0 Hr(s) HCSSA Administrator/Alternate
[3691] Chronic Care Management - Benefits of an Evidence Based Program
Hear best practices dealing with comorbidities of the elderly population...what your agency can do to succeed with management of these patients.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Due to an aging population and improvements in healthcare and the diagnosis, treatment,
and/or management of disease, many older people suffer from more than 1 illness. The most common comorbid chronic conditions that occur include heart disease,
hypertension, respiratory disease, cerebrovascular disease, diabetes, joint disease, sensory impairment, and mental health problems. In order to optimize
interventions and policies addressing multi-morbidity, we must have a clear understanding of the relationship between multi-morbidity and quality of care.
In this session we will discuss best practices around dealing with comorbidities of the elderly population and what your agency can do to succeed with management of these patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3691] Chronic Care Management - Benefits of an Evidence Based Program
[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Important steps in implementing and sustaining CLAS standards within your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
Social Worker
1.5 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:This program covers important steps in implementing and
sustaining the CLAS standards within your organization. You will learn how to manage change by following key strategies
for evolving your environment. You will also learn tips to sustain this evolution long term with turnover and the
ever-changing rules and regulations of the healthcare industry. A real case example of implementing these standards
within a large managed care organization is also presented. By the end of this program, you will be able to identify
the key steps in the CLAS Blueprint with ideas on implementing these standards within your organization.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by actively
implementing National Standards for Culturally and Linguistically Appropriate Services to enhance patient care.
TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan
About the Presenter: Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan.
In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations.
She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including
the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive
employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young
adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment.
Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused
on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills
were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the
Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives
across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas.
She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs.
[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Learn the purpose, definitions and examples of these standards in action.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:This program provides an overview of the National Standards for Culturally
and Linguistically Appropriate Services (CLAS), including the purpose, definitions of each standard, and examples of these
standards in action. By the end of this presentation, you will be able to define the standards and identify examples of
each standard in action as it relates to the health care industry. You will also learn the timeline for health equity and
important milestones in eliminating health care disparities among our population.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying examples of the Culturally
and Linguistically Appropriate Services (CLAS) standards in action to aid in reducing health disparities among their patient population.
TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan
About the Presenter: Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan.
In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations.
She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including
the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive
employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young
adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment.
Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused
on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills
were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the
Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives
across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas.
She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs.
[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
Addresses Value-Based operations for
the Impact Act era.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Program Description: Value-Era changes mandated by the Impact Act have prompted an operational upheaval for
HH Providers seeking success under PDGM. Without rewiring for clinical acuity rather than volume as the primary driver of Home Health, traditional
agency operations often fail to achieve efficient, best practice care programs. This progressive presentation addresses Value-Based operations for
the Impact Act era, focusing on specific operational metrics for success. Initially addressing Medicare episodes based on PDGM reforms, this session
also addresses how insight into operational metrics can guide programing for all payors. Start cleaning out your Home Health closet today and
update operations with Value-Based management metrics for success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, PT, President, Home Health Strategic Management and Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Arnie Cisneros is the most progressive speaker in Home Health today. His legacy as a rehab
provider across the care continuum allows for insight into contemporary healthcare delivery, and he is renowned for his adaptation of traditional care philosophies
to address current and future healthcare initiatives. His refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and
adaptation of traditional care philosophies has helped providers of all sized require care to achieve Medicare compliance. Arnie has also become the leading
clinical authority on the audit scrutiny that has come to the homecare industry, and he is serving as a Post-Acute consultant for CMS Pioneer ACO grant
recipients. He authors the HHSM newsletter and is a contributor to CARING magazine, and Decision Health publications. He presents nationally on homecare
topics and care models proposed by CMS and Med Pac for the future of the Home Health industry.
About the Presenter(s): Kimberly McCormick a highly accomplished nurse consultant in the Home Health
industry, is Executive Clinical Director for Home Health Strategic Management. Her 24 years’ experience in Home Health has given her the experience
and the knowledge to provide unrivaled insight into the homecare arena. Kimberly has established herself as an expert in the area of Utilization
Management of Home Health services.
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
1
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later
hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you
will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and
telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting
About the Presenter(s): Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies,
Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based
policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her
firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3444] Clearing the Path to Pediatric Reimbursement
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice
Describes the process for setting up a CDI in your agency to improve multiple aspects of your agency's operation.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: CDI is rapidly making its way into the home health and hospice industry! The onslaught of medical reviews resulting in denial of
payment, significant overpayments, and even suspension of payments has pointed out one clear fact - a Clinical Documentation Improvement Program is tantamount to survival. The name is new;
the process is not. Agencies have been doing many pieces of CDI for years but have failed to formalize it into a robust CDI Program. Improving documentation to support skilled need,
coding, outcomes, quality initiatives, reimbursement is ongoing and is distributed among many roles in the office. But the time to formalize the program is NOW!
This presentation describes the process for setting up a CDI in your agency with the purpose being to improve patient outcomes, prevent denials, maintain survey readiness, improve the
integrity of documentation and coding process to ensure accurate reimbursement, protect the agency from liability and claims errors, improve Agency Star Ratings,
Value Based Purchasing Outcomes, and CAHPS while maintaining peace of mind in the agency's overall operation. CDI can be a part of the QAPI program, but
CDI goes beyond the QAPI program involving metrics, financials and operations in addition to clinical functions tracked in QAPI.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 02.09.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): M Jan Spears, CPCO, MJS & Associates, LLC
About the Presenter(s): Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 35 years’ experience in
health care administration and regulatory and reimbursement areas of practice. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for more
than 300 homecare providers in 25 states in the past 20 years. Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous
providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. Since
2015, Spears has also provided testimony as a Medicare reimbursement and billing expert at criminal trials for physicians, home health and other provider types involved in
Medicare fraud litigation, including the largest physician fraud case in U.S. history. She has authored several publications including most recently the development of
process and forms for complying with upcoming pre-claim review initiatives. Always the advocate for home health and hospice and as a certified educator in the state,
Spears is a frequent guest speaker at stakeholder association meetings in Texas and surrounding states where she provides practical guidance to people in the
trenches of the health care.
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice
[3614] Clinical Documentation Strategies for Skilled Care
Focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: This program provides focus on best practices for documenting licensed home health, including the foundations
in TAC Chapter 558 for documentation in home care. Additionally, potential survey citations are reviewed as they relate to documentation, and ways to ensure that documentation
conveys the care that you give. Documentation from assessment to administrative item concerns are covered to ensure compliance throughout agency operations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home
health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator
with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current
home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and
clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3614] Clinical Documentation Strategies for Skilled Care
[3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance?
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary: Clinical practices that make a difference in HHVBP scoring.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Faculty: Melinda Gaboury
Program Description: With Home Health Value Based Purchasing (HHVBP)
going strong in the 9 demonstration states it is a forgone conclusion that HHVBP will become a nationwide reality. The core goal of
HHVBP is to reach the best practical patient outcome. HHVBP measures focus on clinical outcomes as central components of a
performance measurement system. For many years, HHAs have worked to achieve improved patient outcomes, but there was no
direct connection to payment. With HHVBP, clinical success for payments can translate to higher Medicare reimbursement.
This program is designed to explore the clinical practices that make a difference in HHVBP scoring. When clinical
practices work for patients, HHVBP makes them work for a HHAs bottom-line as well. This session will:
Identify areas most susceptible to patient outcome improvement
Recognize best practices in clinical operations that impact HHVBP scores
Identify practical steps towards successful implementation of HHVBP best practices
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to
change or enhance their practice by recognizing best practices in clinical operations that impact client outcomes and home health Value-Based Purchasing scores.
About the Presenter: Melinda Gaboury is co-founder and Chief Executive Officer of
Healthcare Provider Solutions, Inc. (HPS), based in Nashville, TN. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide
financial, reimbursement, billing and clinical consulting to the home care and hospice industries.
With more than 16 years of executive speaking, educating and most importantly day-to-day experience working
with home care and hospice professionals, Gaboury has been a speaker for multiple state and national home care and hospice associations. She is
actively conducting Basic and Advanced Home Care and Hospice Seminars throughout the country. She is currently serving on the HHFMA Board and
Home Care Association of Florida Board of Directors. Gaboury is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference Guide for Field Staff.
[3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance?
[3628] Closing the Loop Between Hospice Assessment and POC
A review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: CMS will require survey results to be publicly reported for Medicare certified hospice programs.
This additional scrutiny on hospice programs reinforces the necessity to reduce or eliminate survey deficiencies related to patient care so as not to negatively
impact referrals or admissions to hospice. This presentation will be a review of the top patient care related deficiencies and how to document to avoid these
deficiencies during a Medicare certification or re-certification survey.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Meadows, ACHC
About the Presenter(s): Lisa Meadows has over 25 years of experience in the health care industry; from acute care hospitalization, home healthcare,
to hospice and palliative care. She is currently the Clinical Compliance Educator for Accreditation Commission for Health Care (ACHC) - a nationally-recognized non-profit accreditation organization
that has CMS Deeming Authority for Home Health, Hospice and DMEPOS and am responsible for educating organizations on the ACHC Accreditation process as well as assisting providers with interpreting
the ACHC Standards and Medicare Conditions of Participation.
Lisa also successfully prepared and lead the home health and hospice agency where she was previously employed by through the ACHC Accreditation and Medicare recertification process. Lisa have also
worked as an ACHC Hospice Surveyor, allowing me the opportunity to assist organizations with developing best practices and compliance strategies and has spoken at national and state conferences,
and conduct workshops on the accreditation process as well as other relevant health care topics.
[3628] Closing the Loop Between Hospice Assessment and POC
[3618] Communicating with Influence to Grow Your Business
With improved communication, you can benefit sales, patient relationships and team dynamics.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Setting the bar for your communications strategy begins with leadership and, when done strategically,
spreads throughout the organization. With improved communication, you can benefit sales, patient relationships and team dynamics. Learn how to structure what you say to influence others.
TAHC&H Faculty/Presenter(s): Laura Barnett, VP of Interoperability Sales, AXXESS
About the Presenter(s): Laura Barnett serves as a Vice President of Interoperability Sales. In this role, she drives the growth of Axxess’ partnerships
and integrations to cultivate our partners and clients’ success. Prior to this role, she served on both the marketing and communications teams at Axxess.
Before joining Axxess in January 2018, Laura previously served as the Vice President at communications consulting firm Spaeth Communications, where she helped execute
the communications plan for the largest political action committee supporting Texas Sen. Ted Cruz’s presidential campaign. At Spaeth, Laura also coached C-level executives
on media training and presentation skills. Prior to that, she handled communications for commercial law firm Gray Reed & McGraw LLP., and a suburban Dallas school district.
Laura also spent eight years as a news anchor and managing editor for KTXS-TV in Abilene, Tex.
Laura is actively involved in the community as a member of the 2022 class of Leadership Dallas. She is also a sustaining member of the Junior League of Collin County and
as a member of the City of McKinney Animal Services Facility committee. She is also the Vice President of Communications for the Dallas Alumnae of Sigma Kappa. Laura graduated
from the University of Missouri with a bachelor’s degree in broadcast journalism.
[3618] Communicating with Influence to Grow Your Business
[3744] Community Care Rate Enhancement Program
Learn the rules of the Rate Enhancement Program and how to participate while staying in compliance.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: In this presentation you will learn the rules of the Rate Enhancement Program and how to participate while staying in compliance.
Falling out of compliance in this program will cost more than just recoupment, it will cost you spending levels within the program that may be hard to recover.
And missing the mark by only a small amount will have you out of compliance in a heartbeat. You will learn how to calculate your current spending level, show you how to compare that to
where you should be and offer guidance on how to ensure you consistently meet your spending requirements of the program.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight Financial Group | Knight Home Care Financial
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience
almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and
other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3744] Community Care Rate Enhancement Program
[3549] Community Care Rate Enhancement Program - What You Need to Know to Participate and Stay Compliant
Benefits the Rate Enhancement program offers to
Community Care providers licensed in the PHC Waiver program.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program you will learn what benefits the Rate Enhancement program offers to
Community Care providers who are licensed in the PHC Waiver program. The PHC Waiver program allows for additional reimbursement to providers if certain criteria are met
and maintained with regards to how that additional reimbursement is spent. While the program looks very attractive, and it can be, you must understand the
requirements thoroughly. You'll learn what the rules are for participating, staying compliant, what additional reporting must be filed and how to keep your
agency off recoupment for underspending those funds.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, President, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over
20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining
to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3549] Community Care Rate Enhancement Program - What You Need to Know to Participate and Stay Compliant
[3305] Complaint Investigation and Resolution: Managing Complaints
How to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description:In this presentation you will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and
reduce such complaints. Also learn how to develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
Program Learning Outcome: Participants will actively engage in the learning activity and identify methods to develop person-centered
approaches to improve effectiveness and consistency of managing and reducing complaints.
TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services
About the Presenters: Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science
in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing,
where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and
Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager.
[3305] Complaint Investigation and Resolution: Managing Complaints
[3712] Complaint Investigation and Resolution
Covers client rights, including the right to confidentiality and Agency Responsibilities.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: This presentation covers client rights, including the right to confidentiality and Agency Responsibilities.
You will learn:
How to improve the effectiveness and consistency of managing complaints
How to use quality assessment/performance improvement (QAPI) to manage and reduce complaints
How to develop person-centered approaches
How to explain how perception can be an ally or foe in reducing client complaints
HCSSA Topic(s) Addressed:
§558.259[d][3]client rights, including the right to confidentiality
§558.259[d][4]agency responsibilities
§558.259[d][5]complaint investigation and resolution
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a
Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in
Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and
has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare
Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3712] Complaint Investigation and Resolution
[3803] Complaint Investigation and Resolution
Covers client rights, including the right to confidentiality and Agency Responsibilities for complaints and for advance directives.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: This program covers client rights, including the right to confidentiality and Agency Responsibilities for complaints and for advance directives.
Viewers will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and reduce such complaints, develop person-centered
approaches and explain how perception can be an ally or foe in reducing client complaints.
HCSSA Topic(s) Addressed:
§558.259[d][3]client rights, including the right to confidentiality
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC
About the Presenter(s): Rosalind J. Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services
Commission, where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living,
and day activity and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations,
developed and delivered continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed
in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities, and independent living settings.
[3803] Complaint Investigation and Resolution
[3571] Complaint Investigation and Resolution | Managing Complaints
Improve the effectiveness and consistency of managing complaints.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance
improvement (QAPI) to manage and reduce such complaints. Develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][5]complaint investigation and resolution
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3571] Complaint Investigation and Resolution | Managing Complaints
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
The most common errors in the hiring and on-boarding process as well as successful strategies for both.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][2]development and interpretation of agency policies
§97.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Hiring employees is exciting. It means the employer is growing and is successful.
But, if the employer does not think about unintended consequences of the hiring and on-boarding process, often times right from the beginning,
the employment relationship can be rocky. Attorney Alicia Haff discusses some of the most common errors in the hiring and on-boarding process as well
as successful strategies that could assist in smoothing this process. Specific topics addressed are background checks, application materials -
what should and should not be in these materials, offer letters/contracts, and handbook review - hot topic items.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by implementing best hiring practices to remain in compliance with state and federal employment requirements.
TAHC&H Faculty/Presenter: Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter: Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in group
settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become Alicia’s passion.
She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is certified as a Patient Protection
and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the
Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
[3519] Compliance Issues of the Various COVID Assistance Programs
Learn how these programs interact with one another and how to keep your agency in compliance when it comes to reporting for each one.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Amy Knight walks you through the compliance side of the most popular and
widely received COVID financial assistance programs including PPP Loans, HHS Provider Relief Funds, CARES Act sick pay and Employee Retention Credits.
Each program is complicated on its own, but when multiple programs are utilized the compliance gets far more tricky.
Learn how each of these programs interact with one another and how to keep your agency in compliance when it comes to reporting for each one.
TAHC&H Faculty/Presenter(s): Amy Knight,CPA, Knight CPA Group
About the Presenter(s): Amy Knight, was originally from Oklahoma and is now based in Austin, Texas with over 20 years
experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining
to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3519] Compliance Issues of the Various COVID Assistance Programs
[3852] Compliant Marketing Practices
A deeper dive in to the statues that govern our marketing practices.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: We have all heard the term “kick-back” but not many truly understand what it means. The Office of Inspector General (OIG)
for the U.S. Department of Health and Human Services, the primary enforcer of fraud and abuse prohibitions have their eyes on the common practices in the homebased care industry.
From marketing practices to the payment of incentive compensation, a lack of education can place your organization at a major risk. This program takes a deeper dive in to the statues that govern our
marketing practices to set your organization up for success while also mitigating the risk associated with your marketing activities.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
§558.260[a][6]risk assessment and management
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Summer Napier MLS, BSN, RN, CEO, Healing Hands Healthcare, LLC and Ashley Cutrer LVN, CHSP, Senior Director of Strategic Partnerships at Healing Hands Healthcare
About the Presenter(s): Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC.
Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision.
Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the
Private Duty Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas
at Arlington and is currently pursuing her Master’s in Business Administration in Healthcare Management.
About the Presenter(s): Ashley Cutrer As a Senior Director of Strategic Partnerships at Healing Hands Healthcare, I leverage my background as a practice manager
and over 12 years of nursing experience across various specialties to identify and address gaps in care through community partnerships. I hail from Crane, TX and am dedicated to excelling in everything I do.
By prioritizing a relationship model over a sales approach, our team has significantly increase patient census to propel Healing Hands Healthcare to rank among the top 5 largest home health agencies in Texas.
I foster meaningful connections to bring the hospital to home.
[3852] Compliant Marketing Practices
[3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations
Provides guidance for home health and hospice providers on how to avoid the most frequent deficiencies cited by TX HHS.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: The number of investigations and inspections by regulatory
surveyors has steadily increased over the past few years. In 2018, the Texas Health and Human Services Commission conducted
4,500 visits and contacts of home and community support services agencies. To help home health and hospice providers prepare
for such a visit, this program provides guidance on how to avoid the most frequent deficiencies cited by the state agency.
Examples of survey findings with the rationale for the finding of deficiencies are highlighted. Part 1 includes a review of the survey process and a review of data from the
Texas HHS Annual Report Regarding LTC Regulatory - published August 2019 - and then presents details on deficiencies for Home Health; Part 2 presents deficiencies for Hospice.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by
implementing clinical practices to remain in compliance with Medicare Conditions of Participation and state and federal regulations.
TAHC&H Faculty/Presenter: Elizabeth H. Jepson, Esq. & Allison D. Shelton, Esq., Brown & Fortunato, P.C.
About the Presenter: Elizabeth H. Jepson & Allison D. Shelton are attorneys with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. They represent home health agencies, hospices, hospitals, and other health care providers throughout the United States.
Ms. Jepson and Ms. Shelton are Board Certified in Health Law by the Texas Board of Legal Specialization.
[3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations
[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and
how to use to your benefit.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology.
Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community
into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and
how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that
responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes.
TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix
About the Presenters: Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in
both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix,
she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization,
National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for
Patient Care, a multi-state for profit home health and private duty nursing organization.
Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care &
Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board,
National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008.
Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying,
assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and
capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO.
Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the
pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and
numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University.
[3376] Connected Home – The Artificial Intelligence Revolution
[2974] Contracting with MCOs: Benefit vs, Pitfalls
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary:The pros and cons of working with MCOs in and out of network.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty:Spears, Jan
Program Description:
This program presents the pros and cons of working with MCOs in and out of network. As
traditional payor sources implement payment reductions, new payment models or move exclusively
to Managed Care, home health agencies are once again looking at the best way to work within the
Managed Care arena. Some MCOs can pick and choose their provider networks based upon
geographical area, STARs reporting, and pricing models. Medicaid MCOs typically offer below
market value contracts. Although the MCO must follow the home health rules, the payer can
establish additional requirements such as prior authorization, timeframes for physician signatures,
etc. that can be more stringent than the traditional counterpart. The avenues for appeals are
cumbersome and often leave the provider “holding the bag.”
Learn how to package your agency for
quality, cost and satisfaction in advance of seeking contracts with the MCOs in your area. Delivering
care in accordance with MCO requirements requires process modifcation for order development,
authorization management and billing. In addition, the presenter touches on best practice processes to improve
coverage and reduce days outstanding on your claims. Presentation Date: 11.15.2016
Learning Outcomes(s): Participants will actively engage in the activity and
indicate an intent to change or enhance their practice by delivering care in accordance
with Managed Care Organization (MCO) requirements while incorporating best documentation practices in order
to ensure coverage and reduce days outstanding on agency claims.
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates.
[2974] Contracting with MCOs: Benefit vs, Pitfalls
[PGM2173] Coordination of Care in a Pediatric Private Duty Nursing Program
Summary: Solutions for
solving coordination of care deficiencies.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Mazick, Greg; Brooks, Lynne; Williams, Belinda
Program Description: Coordination of care is #5
on the Texas HCSSA Top 10 survey deficiency list. This program presents how to show and provide effective
and comprehensive care coordination by ensuring that all service providers are on the same page.
Private duty nursing, community care and therapy providers are highlighted; you will
get solutions to address coordination of care in your policies and the "Do's & Don'ts" in the home.
Program Objectives: Upon completion of this program, the viewer will be able to:
Define “coordination of care” related to pediatric Private Duty Nursing.
Describe components of an agency coordination of care policy.
Discuss Coordination of Care policy and procedures that comply with Texas Administrative Code (TAC) rule 97.288.
Identify Personal Assistance Services (PAS) documentation methods to maintain compliance with TAC rule 97.288.
Discuss coordination of care standards for pediatric therapy.
Compare 2 case studies with opposite outcomes due to coordination of care received.
About the Presenters: Greg Mazick, RN, BSN
is the Director of Pediatric Services for Restorative Health Care. He has managed pediatric programs over the past
11 years with as many as 220 licensed nurses and therapist in the program. He has created and implemented processes
related to safety, skills competency, nurse and therapist recruitment, compliance, QAPI, and risk management in pediatrics programs.
Lynne Brooks, RN, CPHRM
is a Registered Nurse and Certified Professional Healthcare Risk Manager with more than 25 years of health care management experience with
Adult, Pediatric and Community Care Home Care programs in Texas. She has owned her own Home Care Agency and now operates a large non-profit
Agency with 10 offices across the state and its subsidiary For-Profit Agency with 14 offices across the state, along with a CDS operation.
Belinda Williams, OTR
has more than 25 years experience in healthcare including psych, geriatric, acute and pediatric. To date, she has more than 15 year
pediatric experience and still enjoys evaluating and treating. Over the years, her passion for assessing and treating children with
sensory related dysfunction lead her to develop a private handwriting training program, group treatment programs and to facilitate
numerous professional and parent trainings. As Executive Director of Education and Quality Assurance for THERAPY 2000, she monitors
and facilitates regulatory and ethics compliance and performance improvement initiatives for the Agency.
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
[PGM2173] Coordination of Care: Ensuring Effective Communication with ALL of Your Clients' Service Providers
[2954] Count Down to STAR Kids!
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: All about the STAR Kids managed care model
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty:Dees, Brian
Program Description: November 1, 2016 is the start date of STAR Kids. This program includes a
presentation from Brian Dees and other HHSC staff as to what’s left to prepare as the STAR Kids implementation date approaches.
Many questions from providers in attendance are addressed. The presenters also share what providers need to know as families
choose their plans and their services transition to managed care. Presentation Date: 08.10.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Discuss the history, implementation plans, and clinical program requirements for the new STAR Kids managed care model.
About the Presenter: Brian Dees has been a policy advisor in the Medicaid and CHIP
Division of the Health and Human Services Commission since 2011. He has worked closely on implementation of STAR Kids, a new Medicaid managed
care program for children and young adults with disabilities that aims to improve care coordination. He has also worked on projects ranging
from improving Medicaid program policies, to legislative analysis, to designing assessment tools for home and community-based services.
Brian holds a bachelor's degree from Austin College in Sherman, Texas, and a master's degree from the
University of Edinburgh in Edinburgh, Scotland. He lives in Austin, Texas, with his wife, Kellie, and two dogs, Dmitri and Seven.
[2954] Count Down to STAR Kids!
[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans...
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty!
This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business!
Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams.
TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS
About the Presenter: Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[3366] Create a Marketing Plan Using Specialty Programs
[3617] Creating a Hospice Care Plan That Works
Hospice care plans are under the review microscope - ensure that yours does all that it needs to!
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Hospice care plans are under the review microscope - ensure that yours does all that it needs to!
Plan your patient care with a care plan that meets all regulatory requirements and provides your clinical staff with an effective plan that impacts the patient and their families.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Bryan, MSNED, RN, Senior Consultant, Primary Nurse Planner, JCC Consulting
About the Presenter(s): Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home
health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator
with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current
home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and
clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3617] Creating a Hospice Care Plan That Works
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be
diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver
skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line.
In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in
delivering quality care to the plan’s members.
TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network
About the Presenters: Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions
with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the
home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the
Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob
hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly
column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by
Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019
Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry.
Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human
Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care
facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA.
She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and
Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public
educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the
Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement.
[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your
agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the
regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a
meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care,
identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on
how to develop a culture of leadership in their own agency.
TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess
About the Presenters: Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years
of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant.
Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas.
In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients,
and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care
and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3365] Creating a QAPI Culture of Leadership in Hospice
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Strategies for implementing an effective agency-wide QAPI program.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][5]quality improvement
Program Description:This program presents the regulatory requirements for Quality
Assurance Performance Improvement (QAPI), and how to create strategies for implementing the requirements to
build an effective agency-wide QAPI program.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by
creating strategies to implement the requirements to build an effective agency-wide QAPI program to enhance patient outcomes.
TAHC&H Faculty/Presenter: Diane Datz, RN, MA, Hospice Educator and Regulatory Specialist, HealthCare ConsultLink
About the Presenter: Diane Datz has been a hospice nurse and chaplain for twenty-five years. In addition to her nursing credentials,
she holds a master’s degree in spiritual psychology from the Institute of Transpersonal Psychology, Sophia University, Palo Alto, California and a certificate in
gerontology from Our Lady of the Lake University. Diane has published original end-of-life research in Omega Journal of Death and Dying and is a regular presenter
at state and national end-of-life conferences and workshops. Diane also serves as an advisor to TrueSolace, an online platform for grief support. Her volunteer
commitments include serving on the Advisory Board of ABODE: Contemplative Care for the Dying in San Antonio, Texas and as a Board member of Texas and New Mexico
Hospice Organization. Diane co-facilitates meetings for San Antonio Death Café, part of an international movement to encourage public conversations about death
and dying. Diane is also an ordained priest in The Old Catholic Church, Province of the United States. She is currently the Hospice Educator and Regulatory
Specialist with HealthCare ConsultLink.
[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
[3440] Critical Home Health PDGM Claims Processing Update
What does 2020 hold for your reimbursement?
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: The Home Health Proposed Rule 2021 was released June 30, 2020 and while there are not significant
changes to the PDGM model there are some details that need to be reviewed! RAPs will have no payments and will have a payment PENALTY if not filed timely.
There are some changes to the wage indices in multiple states with swings in the applicable rates of no greater than 5%. Medical Review began again on
August 3, 2020, across the nation. What does 2020 hold for your reimbursement?
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate
best practices for their claims processing under PDGM model in relation to the RAP changes that will impact agency revenue, wage indices and medical reviews.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors.
Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3440] Critical Home Health PDGM Claims Processing Update
[3727] Cultural Competency for Health Professionals: Caring Across Cultures
Competency in the culture of people can broaden our perspective and improve the level of care currently provided.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Organization culture does not always align to cultural competency. The healthcare industry
is unique because we provide care not culture. Competency in the culture of people can broaden our perspective and improve the level of care currently provided.
It can feel exhausting and overwhelming unless you can embrace a changing culture. Providing care in a climate that embraces client culture can change the dynamics of the healthcare industry.
The presentation is designed to help healthcare leaders develop knowledge, skills, and attitude to perform in a culturally sensitive society.
The presenter discusses six core competencies, namely:
Inclusive care;
Exploring cultural differences;
Identify Competency triggers;
Understanding Biases;
Growth through awareness;
Standards and law.
TAHC&H Faculty/Presenter(s): Anita Foster-Horne, RSW, MSW, Ph.D., Master Caregivers
About the Presenter(s): A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in
management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of
equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence,
professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita
exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes
inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and
procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several
organizations across her career makes Dr. Anita’s character and personality can be defined as an overall
professional in leadership, management, and simply hands-on in employee oversight.
[3727] Cultural Competency for Health Professionals: Caring Across Cultures
[3545] Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
The latest in Leadership...and worth your time.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: As leaders “We Achieve, are Versatile, Encouraged, and Successful.” “We” represents unity, togetherness, and innovation.
“Versatility” brings out our creativity and flexibility that represents great leadership skills. “Encourage” yourself to be great, to be better, and to grow your leadership skills.
Also encourage those around you: your co-workers, your subordinates, and teams. Celebrate your “success” as a leader because it is hard work and requires additional strength and perseverance.
Strive to “Achieve” beyond the day-to-day operations business. As leaders, we must also be diverse in thought and deliberate in practice. As leaders, we must push the boundaries to new heights.
As leaders, we must also be resilient. To navigate unchartered territory, you will need some tools to ensure progress along the way. Here are 5 Steps to Journey Forward.
So, let’s ride the WAVES together…Learn how to:
WIDEN your lens - See what you don’t know
APPRECIATE others - We can’t go it alone. Engage and involve = inclusion
VALUE your Leadership skills- “When you know better, you do better.” Lead like a rock star.
ENGAGE in “healthy” dialogue - Get comfortable being uncomfortable and embrace difficult conversations.
SUSTAINABILITY practices improve progress - Two factors to explore: Social responsibility and external relationships.
TAHC&H Faculty/Presenter(s): Anita Foster-Horne, MSW, Ph.D., Fostering Healthy Solutions, Master Caregiver Company
About the Presenter(s):
A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an
expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality.
As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values,
leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and
motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow
Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations
across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight.
[3545] Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
[3816] CY2024 Home Health Final Rule Overview
A high-level comprehensive overview of what the CY 2024 Home Health Final Rule includes.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program features noted industry experts, Michael Simione, MBA, Director, Cost Reports, SimiTree and Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee,
who provide a high-level comprehensive overview of what the CY 2024 Home Health Final Rule includes. Agencies will have a better understanding of the impact that the final rules will have on them and what steps
they should take to prepare their agencies for the final rule. This program is an overview and prepares you for the additional programs [3817, 3818, 3819] that will guide you through the details of the final rule both financially and clinically.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee and Mike Simione, Director, Cost Reports, SimiTree
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance, both as an
RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004. Lisa has a wide range of regulatory experience in home health and has served
on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in
coding and clinical documentation internally at McBee and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
About the Presenter(s): Mike Simione is a Manager with Simione Healthcare Consultants and has been an employee since 2011. Michael has wide-ranging experience in budgeting,
strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking. Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a
Master of Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class.
Michael’s extensive work with Simione Healthcare Consultants includes the development of comprehensive financial, clinical, staffing and marketing analysis tools to improve efficiencies
and financial performance for various home health, hospice and private duty companies. In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting,
financial feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations.
Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing, providing in-depth evaluations and trending of quality initiatives, as well as detailed projections
on the potential financial impact to home health organizations. As an active participant in his profession and community, Michael is a member of the National Association for Home Care & Hospice, the Home Care
and Hospice Financial Managers Association, the Young Home Care and Hospice Financial Managers Association and the Arizona Association for Home Care.
[3816] CY2024 Home Health Final Rule Overview
[3818] CY2024 Home Health Final Rule: QRP
CMS is making the move so that QRP, Care Compare and VBP include the same data.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: CMS is making the move so that QRP, Care Compare and VBP include the same data.
There are new QRP measures regarding transitions in care and the focus on falls has just gotten greater considering the OIG study on falls in home
health. The implications of other finalized changes will also be discussed, including the clinical aspects of PDGM updates in the functional,
clinical grouper and comorbidities.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance, both as an
RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004. Lisa has a wide range of regulatory experience in home health and has served
on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in
coding and clinical documentation internally at McBee and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3818] CY2024 Home Health Final Rule: QRP
[3817] CY2024 Home Health Final Rule: VBP
What’s now and what’s new?
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: What’s now and what’s new? The TNC is currently 17.5% of the Total Performance Score of VBP, but CMS is implementing drastic changes.
Even though CMS is omitting the TNC from its programs and replacing it with the Discharge Function score, the TNC scores are still important through payment year 2026. Now is the time to ramp up for
the first performance year for Discharge Function, so learn what your plan should be for 2024. ACH and ED Use claims data currently comprise 35% of your Total Performance Scores. Even though your
ACH and ED Use scores are being jettisoned in favor of the new PPH, the ACH and ED Use will still impact your payment until 2026. New to VBP are the PPH and the Discharged to Community (claims-based)
quality measures, which together will comprise 35% and will require some adjustments in your Performance Improvement Programs. PPH will include hospitalizations (both ACH and LTCH) and observation stays.
The DTC measure will include readmissions for up to 31 days after discharge. Lisa discusses what actions can be taken now to improve those numbers.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance, both as an
RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004. Lisa has a wide range of regulatory experience in home health and has served
on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in
coding and clinical documentation internally at McBee and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3817] CY2024 Home Health Final Rule: VBP
[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the
last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions
have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk
mitigation strategies to help protect your organization.
TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies
About the Presenters: Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
Dave I. Davis Coming Soon
[3374] Cyber Related Threats and Managing the Risks
[3857] Cybersecurity Playbook: Security in Action
This program brings best practices for Cybersecurity
resiliency with real world solutions.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: Do you know and understand your agency’s cybersecurity playbook? Homecare and Hospice organizations
need to follow the same HIPAA Security and Cybersecurity standards as large hospital systems but on a tighter budget. This program brings best practices for Cybersecurity
resiliency with real world solutions. You will learn about Cyber assessments and the typical findings of these assessments and how to address the findings.
Additionally, you will learn about the current Cybersecurity landscape and tips on the most common safeguards and how to get started.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jason Vander Velde, Senior Manager, Cybersecurity and Technology Management, Wipfli
About the Presenter(s): Jason Vander Velde is a Senior Manager in Wipfli’s cybersecurity and technology management practice.
He specializes in helping organizations reduce and manage the risks to modern technology and information systems. In today’s business environment, customers, trading partners,
regulators and employees expect continuously available and secure information systems. To help meet this expectation, Jason works with clients to increase the security,
availability, and recoverability of their information assets.
Jason also leads a team of consultants providing project delivery services including Microsoft Azure, Microsoft 365, networking, server,
and desktop technologies. This same team provides Cybersecurity and Technology Health Checks to organizations of all sizes and industries.
[3857] Cybersecurity Playbook: Security in Action
[3554] DAILY RESET BREAK | Take control of your daily life using mindfulness
Simple tools that can help anyone to manage daily stress in minutes, before it turns into prolonged burnout.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Tessa Todd Morgan offers simple tools that can help anyone to manage daily stress in minutes, before it turns into prolonged burnout.
Are you ready to re-energize, re-center, and re-boot your body, mind and spirit? Tessa is your guide in light participation, including breathing exercises, simple stretching for the workplace,
and action plan coaching to help you focus on proactive behaviors that support your emotional and physical wellness.
Learn about ways to fight fatigue, increase concentration, maximize energy, elevate creative thinking, and train your brain to be more resilient in face of
daily stresses at work and at home. It's time to learn the power of a Daily Reset Break.
TAHC&H Faculty/Presenter(s): Tessa Todd Morgan – Founder & CEO, TRIESSENCE
About the Presenter(s): Tessa Todd Morgan is a mindfulness expert, personal growth coach and accredited trainer in
Emotional Intelligence. As the Founder and CEO of TRIESSENCE, Tessa has coached hundreds of individuals and organizations to achieve a balance of physical, mental and spiritual wellness.
In 2003, Tessa began in the professional speaking industry, and was privileged to work with famous keynote speakers and celebrities such as Dr. Oz, Geena Davis, Sir Ken Robinson and Suze Orman.
Today, she speaks, trains and consults professionally, coaching contributors to become leaders, and helping leaders to become steadfast, calming influencers in stressful corporate environments.
In her programs, Tessa leads people to recognize the invisible barriers that exist between them and their goals, and helps them to develop strategies for achieving those goals by recognizing
and neutralizing various forms of stress using personal growth, optimism and mindfulness techniques.
After getting her degree and studying Criminal Justice and Business Management, Tessa completed a four-year leadership development program at the Center for Authentic Leadership where
she received her coaching training and enjoyed working with entrepreneurs from around the world. Shortly thereafter, Tessa received her accreditation in Emotional Intelligence for Personal
Leadership from the Institute for Health and Human Potential. Today, she helps audiences to solve the daily problems that millions of workers and leaders face every day—the
inability to step “outside” their own heads and purposefully reset, renew, and re-energize themselves.
[3554] DAILY RESET BREAK | Take control of your daily life using mindfulness
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: The shift to electronic medical records, digital systems,
and cloud computing has made capturing and compiling large amounts of data much easier. However, despite having large
amounts of data, providers are generally faced with the challenge of not knowing how to leverage the data beyond basic
reporting. Moreover, in the home and community care sector in particular, visit, operational information, and
clinical data is often stored in paper format -- or if is it digital, resides in siloed databases. These system
deficiencies make it near impossible to gain a holistic view of operations and eliminates the ability to “pivot” data.
The catalyst for this change is to be obsessed about data-driven decision making. The rise of business intelligence (BI)
is unlocking actionable insights that will dramatically improve home and community care organizations.
Program Learning Outcome: Participants will be able to cite how to leverage
data beyond basic reporting and data driven decision making and describe how these insights could dramatically improve home and community care organizations.
TAHC&H Faculty/Presenter: Brady Murphy, Sales & Marketing, AlayaCare
About the Presenter: Brady Murphy is an accomplished marketer, speaker, and
entrepreneur, he has been part of two start-ups in the technology field. The first start-up brought to marketers the world
of mobile marketing, his company was one of the first mobile marketing agencies to emerge in the digital boom in the early 2000s.
The second start-up was a pioneering software company to bring mobility to workforce management. Today, Brady oversees sales
and marketing of AlayaCare, a software company that offers home and community care provides one comprehensive solution to support
healthcare in the home along with all the benefits of virtual care delivery (RPM, telehealth, video conferencing).
[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
[3681] Deciding the Future of Your Agency in a Post-Pandemic Environment
This session will help you inspire your team, through culture and leadership,
to begin the process of defining what the “new normal” looks and feels like for your organization.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Public Health Emergency (PHE) due to the COVID-19 Pandemic lasted much longer than anyone anticipated or desired.
Many regulations were adapted to assist agencies as they attempted to continue providing care in extraordinary circumstances. As the industry attempts to return to more normal
operations we have to wonder if it will it ever be truly “normal” again? Do we really want it to be? Some aspects, such as the ability to work remotely, have boosted employee
satisfaction and increased productivity. Is bringing everyone back to in person working situations the best plan? Should we have clinicians back in the office for education,
meetings and case conferences? Will changes impact my current staffing challenges, and how? This session will help you inspire your team, through culture and leadership,
to begin the process of defining what the “new normal” looks and feels like for your organization.
TAHC&H Faculty/Presenter(s): Sherry Teague, MESS, ATC, PTA, HCS-D, HCS-O, K&K Healthcare Solutions and Dr. Tonya Miller, PT, DPT, PhD, TYM Coaching LLC
About the Presenter(s): Sherry Teague, a native Floridian, is the CFO and co-owner of K&K Health Care Solutions. Sherry has been the driving factor in both
her and Dee’s movement from employment to ownership – first with a contract rehabilitation company (Integrity Rehab, Inc.) that provided physical therapy, occupational therapy and speech-language
pathology services to local home health agencies in Marion and Citrus counties, and then into their own home health agency, founded in 2003. In 2009, Sherry was honored with the Marion County Chamber
of Commerce “Small Business Person of the Year” Award. Sherry is dedicated to taking the pain out of continuing education for health care clinicians and administration by leveraging technology and
meeting customer needs. Sherry has a strong sense of community service, as evidenced by her volunteer status as an athletic trainer at Citrus High School for over 13 years, as well as her membership
with Rotary International that exemplifies service above self. Sherry received her athletic training certification from Valdosta State University (GA) in 1989, and her Masters in Exercise and
Sport Science degree from the University of Florida in 1991. She completed her A.S. degree at St. Pete Jr. College in St. Petersburg, FL, to become a physical therapist assistant in 1998.
About the Presenter(s): Dr. Tonya Miller is a national speaker and founder of TYM Coaching. With over 25 years of executive leadership skills and a
PhD in Leadership Studies, Tonya combines real-world experience with academic expertise. From coaching front-line healthcare providers to board room negotiations, Tonya uniquely tailors her
leadership coaching programs to fit any individual or organization. She’s passionate about personal growth and developing strong leadership cores committed to integrity, accountability, and
self-awareness. Managing a healthy personal and professional life is a priority for Tonya. Blending her love for all things nature and fitness, you’ll often spot Tonya running trail races.
Though she’s typically near the back of the running pack, she’ll cross the finish line with a bagful of litter she’s collected along the way. When she’s not outside tidying up her
little corner of the planet, Tonya loves to give back to her community. With a passion for volunteerism, Tonya is a founding member and executive director of a nonprofit summer camp
for ventilator-dependent children.
[3681] Deciding the Future of Your Agency in a Post-Pandemic Environment
[3724] Deep Dive into Hospice Quality Reporting Program (HQRP)
Presents the components of the Hospice Quality Reporting Program (HQRP) and the financial impact
for hospice providers who do not meet the reporting requirements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Program Description: This program presents the components of the Hospice Quality Reporting Program (HQRP) and the financial impact
for hospice providers who do not meet the reporting requirements. You will learn the changes in the HQRP that were finalized in the Hospice FY 2023 payment rule
including the new Hospice Care Index (claims-based) measure, an update on the Hospice Visits in the Last Days of Life (HVLDL) measure, STAR rating for the
hospice CAHPS survey and removal of the seven HIS measures from Care Compare. This session will also provide an update on the HOPE tool.
What is HQRP
Quality of Care
Quality of Care - Claim-Based
Family Experience of Care
Quality Data Submission Reporting Requirements
TAHC&H Faculty/Presenter(s): Leslie Heagy, RN, COS-C, Director of Clinical Services, Healthcare Provider Solutions, Inc.
About the Presenter(s): Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS), as the Clinical Services Manager,
in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across the country to achieve regulatory compliance.
In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.
Leslie’s commitment to service and compassionate leadership first took root 21 years ago when she began providing care to patients as a hospice nurse after
receiving her nursing degree from Ivy Tech Community College in Columbus, Indiana. Throughout her nursing career, she has worked in various capacities within the home health,
hospice and private duty industries. Her experience includes successfully opening a Medicare/Medicaid licensed hospice start-up program, leading multidisciplinary teams
in various locations to being part of the team to open a new hospice inpatient unit. She has educated hospitals, skilled facilities, assisted living facilities
and the community on the benefits and requirements for home health and hospice services. Leslie’s extensive Federal and State Regulatory knowledge, along
with her vast clinical experience motivates her to continually seek solutions to the barriers of healthcare in all settings.
Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in developing/implementing
corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews, provider education, developing and
implementing quality and performance improvement programs for home health and hospice agencies.
[3724] Deep Dive into Hospice Quality Reporting Program (HQRP)
[3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: What data shows about hospital readmissions.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Chris Attaya
Program Description: Home Health offers hospitals one of the best
strategies to reduce 30-day readmissions, but are we living up to the challenge? With the negative reimbursement impacts to
hospitals and a likely HHA pay-for-performance measure, agencies need to continually look at their data to understand the
relationships of patient characteristics and the utilization of services provided to improve their scores. Using data from the
SHP (Strategic Healthcare Programs) database, we will analyze the different characteristics and agency profiles behind
hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better
performance. This session will:
Identify how HHA’s should use the CMS hospital readmission penalty criteria to position their value proposition
Identify the characteristics of patients that are readmitted to the hospital
Analyze readmission rates between different agency types
List three definite red flags that put patients at high risk of readmitting within 30 days of discharge from the hospital
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their
practice by recognizing characteristics of patients at high risk of hospital readmission and identifying optimal utilization of services to promote positive patient outcomes.
About the Presenter: Chris Attaya Christopher Attaya joined SHP in 2014 after spending
28 years in executive and consulting positions within the Home Health and Hospice industry. In his role as Vice President of Product Strategy, he is
responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the
use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners
Health Care at Home as CFO and CEO. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at
Boston University concentrating in Health Care Finance.
[3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further
[3747] Demystifying Value Based Partnerships for Medicaid Providers
Pulls back the veil to help you understand the who, what, when, where, and why!
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
§558.260[a][9]community resources
Program Description: Since 2018 Value Based Partnerships have been spoken of in hushed and confused tones.
This presentation pulls back the veil to help you understand the who, what, when, where, and why. Vicki Neidermeyer and Lauren Tobey
from Helping Restore Ability, have been working with multiple managed care organizations over the past 5 years and are ready to give you an inside look at what they've learned.
TAHC&H Faculty/Presenter(s): Lauren Tobey, Chief Impact Officer, Helping Restore Ability and Vicki Neidermeyer, CEO, Helping Restore Ability
About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career. Lauren has provided marketing
and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and
started working in the disability services field and has served as the Director of Development and Marketing and is currently the Chief Impact Officer at Helping Restore
Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues.
Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for
generational marketing as well as using digital resources to enhance networking relationships.
About the Presenter(s): Vicki Neidermeyer Since earning her Master’s degree in Psychology (Applied Behavior Analysis), Vicki has
spent her entire life working to provide services and support to people of all ages with disabling conditions. Vicki has provided leadership as the CEO of HRA for 21
years, and during that time she has been recognized by her peers and honored with awards for her inspiring drive and determination to enhance our community. Her
vision is that nursing homes will no longer be needed, as services are developed and available for everyone to remain in their homes as long as possible, and
that no Texan will lack the resources they need to live a full and independent life.
[3747] Demystifying Value Based Partnerships for Medicaid Providers
[3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018
A most important and useful review of employment law.
TAHC&H Faculty/Presenter: Tommy Simmons
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: Mr. Simmons provides a survey of the most significant
employment-related Texas legislation from 2017, an update on how the Texas Workforce Commission has been ruling on
unemployment, wage, and discrimination claims, a summary of increased federal agency enforcement activities in the area of
employment law, and highlights of the most important and useful best practices for employers to follow in order to minimize
the risk of employment claims and lawsuits.
Program Learning Outcome:
Learners will identify how to remain in compliance with wage and hour laws.
About the Presenter: William T. (Tommy) Simmons serves as
legal counsel for the Commissioner representing employers at the Texas Workforce Commission,
where he advises the Commissioner on final-level unemployment and wage claim appeals, assists
business groups with employment-related legislation, and counsels employers on Texas and federal
employment laws. He is the author of the book, “Especially for Texas Employers,” and is also the
editor of the Employment Law Handbook of the Texas Association of Business. In 2012, the Texas
Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award.
[3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018
[2739] Destination Documentation: Surviving Medicare Denials & Audits
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Focus on Documentation...
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Warfield, Jennifer
Program Description: Agencies are constantly at risk of audits, denials,
sanctions and or penalties for missing or inadequate documentation. This program will help you learn to avoid pitfalls of poor
documentation, recognize areas which are likely to trigger an audit and detect items that frequently contradict care deemed to be
reasonable and necessary. Additionally, you will learn ways to safeguard your agency by properly responding to ADR’s and audits. Presentation Date: 08.13.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Describe documentation areas likely to trigger an audit
List OASIS items that frequently contradict care that is reasonable and necessary
Identify ways to safeguard your agency from audits and denials
About the Presenter: Jennifer Warfield As a well-known homecare coding and OASIS specialist with
extensive nursing experience, Jennifer Warfield is an informational ally for hundreds of home health agencies across the country. Certified as an official
ICD-9 and ICD-10 trainer, Jennifer provides education on important industry topics, including coding, OASIS and documentation. Her passion for being an
educational resource keeps her traveling across the country to agencies and associations, conducting educational workshops and speaking at numerous home
care conferences. Her expert knowledge plays an integral role in the development of OASIS Analysis Plus, PPS Plus Software’s OASIS analysis software.
Jennifer received a bachelor’s degree in nursing from the University of South Alabama in Mobile, a home care coding
specialist – diagnosis certification from the Board of Medical Specialty Coding in Gaithersburg, Maryland and earned her Certificate for OASIS Specialist-Clinical
from the OASIS Certificate & Competency Board in New Iberia, Louisiana. She is author of two ICD-9 coding guidebooks, Tips, Tricks & Tidbits for Home Health
Professionals, and is currently serving as the education director at PPS Plus Software in Biloxi, Mississippi.
[2739] Destination Documentation: Surviving Medicare Denials & Audits
[3295] Developing and Implementing Your Emergency Preparedness Plan
How to develop an effective Emergency Preparedness Plan...ideal for all provider types!
TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.259[d][6]emergency preparedness planning and implementation
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
Program Description:This workshop will be presented by a panel of home health, hospice, community care, and
pediatric providers to discuss how to develop an effective Emergency Preparedness Plan with a focus on
assessing hazard vulnerability, infection control, continuity of operations, and much more!
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to
change or enhance their practice by identifying specific actions agencies must take before and after developing an emergency preparedness plan.
TAHC&H Faculty/Presenters: Charlene Drake, Area VP, PCS Operations, Texas Home Health of America;
Kristen Robison, RN, Angels of Care Pediatric Home Health; Brandis Wilmore, Owner, Be Healthy at Home, Inc.; Amy Ives, BSN, RN, CHPN, Hospice Director, Peterson Hospice
About the Presenters: Charlene Drake is an experienced professional with over 25 years in the health care industry.
She currently serves as Area Vice President for PCS focusing on Community relations with Texas Home Health, an AccentCare Company.
Charlene has been employed with Texas Home Health for over 20 years and has served in many capacities including PCS and Home Health.
Charlene is the mother of four and grandmother of 6 who loves travel and New York theater.
About the Presenters: Kristen Robison has been an RN since 2006 and has worked in pediatric home health since 2003.
She is currently the VP of Governmental Affairs for Angels of Care Pediatric Home Health. She has served as Chair of the TAHCH Pediatric Committee for the last 3 years.
She has also served the last 2 years on the TAHCH board of directors in the Pediatric auspice and was recently elected President-elect. Kristen is a strong advocate for home health and hospice providers and the clients they serve.
About the Presenters: Brandis Wilmore is the founder and Administrator of Be Healthy at Home, a licensed and certified home health agency located in Buda, TX.
Her background is emergency medicine where she started her career as an EMT in Austin. She continued her education in the field of nursing and worked in many areas of the acute system which eventually lead her to home health.
She is a graduate of Texas State University in San Marcos with a focus in Business Administration. She currently sits on the Board for TAHCH and represents Small Agency. She also is the Chair for the Medicare/Hospice Committee.
Brandis is currently the disaster coordinator for her agency and works closely with her local CERT team to anticipate and act on her emergency preparedness plan for her clients and staff.
About the Presenters: Amy Ives has been a nurse for 23 years with the last 8 in the hospice arena. She is currently the Director for Peterson Hospice in Kerrville, Texas.
She has served as a member of the TAHC Hospice Committee for 5 years, and also as chair of the Hospice Committee for the past year.
[3295] Developing and Implementing Your Emergency Preparedness Plan
[PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program
Summary: All about
successful competencies for pediatric rehab therapists.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty: Baker, Cortney & Williams, Belinda
Program Description:
This programs explores the development and execution of competency programs for pediatric rehab therapists (OT, PT & ST) in a home-based setting.
You'll get a look at how two agencies have successfully met the challenge and how you can accomplish the same for your peds program.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss Rule 97.245 (b) (2) (B) regarding staff competencies in order to facilitate alignment of agency practices
Describe interview approaches that help determine experience level and overview of skill sets
Explain orientation and assessment processes to establish current competency and training needs
Compare specific competencies essential to each discipline
Discuss means of ongoing assessment to help insure competent staff are treating patients
Describe minimum documentation competencies to reflect that competent care was provided
Analyze two mentoring models that protect the agency while supporting staff during the training phase
About the Presenters: Speech-language pathologist Cortney Baker, MS, CCC/SLP,
is the owner of KidsCare Therapy, a pediatric home care agency in the Dallas/Fort Worth area. Cortney has been in health care for 10
years with experience as both a clinician as well as Administrator. At KidsCare Therapy, she has been integral in building the clinical
development programs. Cortney currently oversees the daily operations of the agency and has served on the Pediatric Committee for TAHCH
since the inception of the committee.
Belinda Williams, OTR, has more than 25 years of experience in a variety of health care settings including psych, geriatric, acute and
pediatric. To date she has specialized in pediatric care for more than 15 years and still enjoys evaluating and treating.
Belinda recently completed certification in AOTA’s Fieldwork Educator Certificate Program and is matriculating toward a double MBA
in Leadership and Healthcare Administration. She has facilitated trainings for Texas OT Association, TOTA Trinity North District,
TWU, the Infant Mental Health Advocacy Conference, school districts and numerous organizations purposed for the betterment of children’s
physical and mental health.
As Executive Director of Education and Quality Assurance for THERAPY 2000, she has developed an advanced care team to enhance rehab
services by direct care, peer mentoring and implementation of a competency driven education program which supports the core objective
of quality care.
Education-Training Credits:
1.25Hr(s) HCSSA Administrator/Alternate
[PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program
[3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
This program is also available in a two-program package at a special price. [PKG7165]
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum.
PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants,
it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This program breaks PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented.
By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
[3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
With these expert tips and best practices, you will establish a clear path to VBP success.
This program is also available in a two-program package at a special price. [PKG7165]
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP,
organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP).
With these expert tips and best practices, you will establish a clear path to VBP success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
Speciaally-priced package: PDGM from Soup to Nuts & Satisfying Your Appetite for VBP Success
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
This is a specially-priced package of two (2) programs. You can order the package or order each program individually.
[PGM3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
[PGM3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
[PGM3834]
Program Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum.
PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants,
it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This program breaks PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented.
By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.22.2026
[PGM3835]
Program Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP,
organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP).
With these expert tips and best practices, you will establish a clear path to VBP success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s): Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
[PGM2012] Discover the BIG Secrets of Successful Leaders in Private Duty Home Care
Summary: Discover the
key initiatives and metrics that separate the "leaders" from all others.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Faculty: Marcum, Aaron
Program Description:
What does it take to become a “Leader” in the private duty home care industry? This program answers
this question by exploring the 2012 Private Duty Home Care Benchmarking Study completed by Home Care
Pulse. The program presents and breaks down 5 key areas “Leaders” tend to excel at and why. Learn how
to think more like a Leader and win BIG in your market place.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss leaders’ strong client satisfaction standards
Describe how leaders focus on relationship building
Explain how leaders drive employee satisfaction
Discuss leaders’ techniques to staff efficiently
Describe how leaders consistently adhere to a solid sales strategy
About the Presenter: Aaron Marcum is a former successful
private duty home care owner and the founder and CEO of Home Care Pulse, the leading organization specializing in
capturing and measuring client and employee satisfaction for the private duty home care industry.
Home Care Pulse works with hundreds of home care agencies improve quality, increase client referrals, and promote
and drive more business. Aaron’s company, Home Care Pulse is also responsible for conducting and administering the
2010, 2011, and 2012 Private Duty Home Care Benchmarking Studies, in partnership with the National Private Duty Association (NPDA).
Since 2004, Aaron has been a popular national speaker in the home care industry due to his knack for measuring
performance and his hands on experience as a private duty home care owner.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[PGM2012] Discover the BIG Secrets of
Successful Leaders in Private Duty Home Care
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Identifying the need to be diverse can be eye-opening in multiple ways.
Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers.
Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation,
collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight
leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives,
inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership.
What role will you play? It’s time to RESET!
Program Learning Objective(s): Participants will actively engage in a discussion of diversity and inclusion by
identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for
managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance.
TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers
About the Presenters: Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert
in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality.
As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values,
leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and
motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow
Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations
across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight.
[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
[3544] Documenting Functionality
How to document the patient’s condition to justify home health services.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: How do you tell your patient’s story? How do you show someone is homebound and has a skilled need?
How do you document the patient’s ability to perform ADLs? This session will answer these questions by discussing the Going Beyond Diagnosis concept and
how to document the patient’s condition to justify home health services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient,
outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia and a Master of Public Health Degree
in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate from Trident technical College. He currently provides education and
consultation to Medicare providers with learning needs.
[3544] Documenting Functionality
[3687] DOL and TWC Issues for Homecare Employees
A comprehensive review of labor laws affecting you agency.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: This session covers the basic requirements of the Fair Labor Standards Act for paying minimum wage and
overtime, as well as exemptions from those laws, as well as recordkeeping, legal issues for wage deductions, best practices for drafting enforceable wage agreements,
paying employees on time, and minimizing the risk of wage claims. The speaker will also discuss advanced wage and hour law topics, including minimum wage for the
final pay period, how to deal with non-return of company property, the most common pitfalls under the FLSA, and how to handle final pay legally. Finally, the
session will address what to do when an audit or wage claim investigation happens, how to appeal adverse rulings, how wage judgments can be enforced by legal
authorities, and how to deal with upper management about the importance of following good advice for compliance with the laws.
TAHC&H Faculty/Presenter(s): Tommy Simmons, Legal Counsel for the Commissioner, Texas Workforce Commission
About the Presenter(s): Tommy Simmons serves as legal counsel for the Commissioner representing employers at the
Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related
legislation, and counsels employers on Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the
Employment Law Handbook of the Texas Association of Business.
[3687] DOL and TWC Issues for Homecare Employees
[3620] Don’t Leave Money on the Table
Healthcare providers need to know and understand the importance of making patients priority #1 when it comes to getting reimbursed
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this day and age of high deductible health plans and insurance companies pushing more and more of the
financial responsibility to patients, healthcare providers need to know and understand the importance of making patients priority #1 when it comes to getting reimbursed.
In this program the presenter provides the guidelines and tools needed to be proactively pursuing payment BEFORE services are done or at the time of service compared to,
in the olden days, of sending a statement a month or 2 after services and been performed.
TAHC&H Faculty/Presenter(s): Petria McKelvey, CEO, Precision Medical Billing
About the Presenter(s): Petria McKelvey is CEO and Founder of PMB, with 30 years of experience in the medical
billing industry. Petria's expertise runs wide and deep. She has helped hundreds of private practitioners and healthcare organizations solve their billing
challenges and recover millions of dollars in lost revenues. She personally has performed over 1000 audits.
[3620] Don’t Leave Money on the Table
[3507] Economic Stimulus Package Update
The latest developments in the world of PPP Loans...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this presentation Amy Knight discusses the latest developments in the world of PPP Loans.
Amy specifically covers the round one loan forgiveness and updates for those with loans less than $150,000 as well as the qualifications for round 2 PPP Loans.
She also reviews how PPP Loan borrowers can also now participate in the Employee Retention Credit as part of the latest COVID Relief Package signed into law on 12/27/2020.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and
now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight
CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers
including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3507] Economic Stimulus Package Update
[3788] Effective Drug Regimen Review as a Preventer of Acute Care Hospitalization (ACH)
Learn how effective management of medications can lower your agency's acute care hospitalization and emergency department use.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: Identifying High Risk Drug classes has been a challenge under OASIS E,
but there are many challenges that have been with us since the beginning. Of 366 patients discharged from the hospital with a follow-up PCP appointment within two months:
64% used at least one med not ordered at discharge
73% failed to use at least one med ordered at discharge
32% did not take meds ordered at discharge at all
An effective drug regimen review includes recognizing and mitigating medication issues from the beginning and providing effective
teaching. Learn how effective management of medications can lower your agency's acute care hospitalization and emergency department use.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.30.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President Quality and Education, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing
in regulatory compliance, both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004.
Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021.
In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee
and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3788] Effective Drug Regimen Review as a Preventer of Acute Care Hospitalization (ACH)s
[3710] Emergency Preparedness
What is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards
of care as well as Texas licensing regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: Emergency Preparedness is a topic we can all relate to in light of the COVID-19 public
health emergency. In this session, learn what is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards
of care as well as Texas licensing regulations. Discover how to be compliant with policies, staff training, patient education and planning, and disaster exercises.
This presentation will also cover some of the challenges with regard to violence in the workplace.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Social Work Continuing Education
1.5 Hr(s) SWCEU
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Barbara B. Citarella RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants
About the Presenter(s): Barbara B. Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company
specializing in healthcare operations including value based purchasing, strategic planning, leadership retreats, audits, and compliance with regulatory requirements. She is also the only
recognized expert in disaster preparedness for the home care, long term care and hospice industry. She was a certified instructor at the Department of Homeland Security’s Center for
Domestic Preparedness. Barbara was part of Homeland Security’s committee to re-write the DHS/FEMA Disaster Preparedness Guidelines for People with Special Needs. She also served as
the conference coordinator for The National Pandemic Flu Conference held in Washington, D.C. She was the lead on the first national research project ever conducted on the home care
and hospice industry and its response to the H1N1 Pandemic. Results were published 2011 in the American Journal of Infection Control, a peer reviewed journal. . She is a founding
member of the Mu Epsilon Chapter of Sigma Theta Tau, the International Honor Society of Nursing. She currently serves as a subject matter expert for the Unites States Assistant
Secretary of Preparedness and Response program ASPR TRACIE and her guidance documents have been used during the COVID pandemic by various state governors, the CDC and federal
government agencies.
[3710] Emergency Preparedness
[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance
Learn the elements required in the emergency preparedness and response plan outlined in TX Regs.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Emergency Preparedness is an essential part of providing quality care to patients and ensuring your agency is
prepared when an emergency event strikes. You will learn the elements required in the emergency preparedness and response plan as outlined in the Texas licensing regulations and discover
how to be compliant with Emergency Preparedness including:
policies and procedures
risk assessment
communication plan
training and testing
documentation of any actual events
This program also includes strategies for ongoing compliance for survey readiness.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
Social Worker
1.50 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§97.259[d][6]emergency preparedness planning and implementation
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
§97.260[a][9]community resources
Program Description: Over the course of 2017 in Texas experienced devastation
from Hurricane Harvey that damaged building structures and induced record breaking flooding with rainfall from the storm
widespread 15 to 30 inches in one day, with some spots picking up 50 inches or more. 40% of Texas licensed home care agencies
were located in the FEMA affected areas according to TAHC&H's calculation.
In addition to the Texas natural disaster, we experienced active shootings and terrorist events in our country.
Now more than ever, home care agencies must review and test their emergency preparedness plan.
This program brings you up-to-date on the necessity to review your continuity of operations plans, Emergency policies and
procedures, and necessity for developing partnerships with home health care agencies and other health care entities.
Additionally, a HCSSA provider will share their experience on how they implemented their plan during the disaster.
Information about the applicability of the new federal emergency preparedness rules to the plan is also discussed.
Program Learning Outcome:
Learners will apply disaster preparedness rules, regulatory changes, and requirements that are impacting their
daily practice into their disaster preparedness planning and agency operations.
TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director, TAHC&H /
Marissa Machado, Chief Operating Officer, TAHC&H / Leann Hubert, Owner, Amazing Grace Hospice
About the Presenter: Rachel Hammon received her Bachelors of Science degree in Nursing
from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry.
During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the
Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a
liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As
the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices,
quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she
routinely works with legislators and state agency staff on legislation and policy that affects the home care industry.
About the Presenter: Marissa Flores Machado is Chief Operation Officer at TAHC&H. Her work
experience in the health home and hospice industry began in 1981. With over 35 years’ of industry experience she recently worked at
DataLogic Software, Inc., an HHSC EVV Vendor, as their Compliance Director. Her previous work experience was at the Texas Department
of Aging and Disability Services (DADS) where she credentialed and licensed HCSSAs; and before that she worked at Girling Health Care, Inc.
in various corporate positions ensuring safety and compliance.
About the Presenter: Leann Hubert is a graduate from Texas A&M University and has been
a licensed SW since 1994. She has worked in many areas of Social Work to include consulting, Home Health, Long term care, rehabilitative
care as well as hospice, which is where her heart lies. In 2008, Leann’s idea to open Amazing Grace Hospice came to fruition and today
she is the sole owner of the company. She continues to be a play a vital role in the Interdisciplinary Team at Amazing Grace Hospice and
remains actively involved with the healthcare community.
[3102] Emergency Preparedness – Disaster Response, Operation Recovery and Resources
[3570] Emergency Preparedness | Play Calling
Emergency Preparedness is a "team sport"; learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Emergency Preparedness is a "team sport". Having an overall "play calling" strategy that favors your agency's
strengths as well as identifies and improves upon your weaknesses is required by CMS regulation. In this presentation, learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Gibson Osburn, RN, HCS-D, COS-C, Director of Education, SimiTree Healthcare Consulting
About the Presenter(s): Jennifer Gibson Osburn is a Registered Nurse with over 27 years of combined home health staff nurse, clinical management,
administration, and technology experience. This diverse background combined with certifications for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding,
OASIS, agency operations and management. Her heart for teaching and supporting home health professionals has created opportunities to present for The Joint Commission, CHAP, NAHC, and
numerous state home health associations.
[3570] Emergency Preparedness | Play Calling
[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience.
She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC,
and numerous state home health associations.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice,
Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN
About the Presenter: Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree.
She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987,
Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice.
Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations.
Jennifer has a passion to ensure each person cared for receives the highest quality care possible.
[W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[PKG6159] Emergency Preparedness Series 2019
All four emergency preparedness progams available in a specially priced package that saves you $20!
All programs in this specially-priced package were presented on 10/09.2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. 4 emergency preparedness presentations were captured and produced for online access.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
6.5 Clock Hr(s) (Total of all 4 programs in the series)
CE Approval Statements:
· All programs in this package meet continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
Programs Included in this Package:
[3294] Time for your Annual Inspection! A Review of the State and Federal Emergency Preparedness Rules -
See Details Here
[3295] Developing and Implementing Your Emergency Preparedness Plan -
See Details Here
[3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures -
See Details Here
[3297] Testing Your Emergency Preparedness Plan -
See Details Here
[PKG6159] Emergency Preparedness Series 2019
[3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
Learn the simple measures that home care providers
can implement to increase the personal readiness of their clients and themselves.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for PAS Providers package.
Order PKG6986 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2023
Program Description: As a home care provider, planning is important because you have to make sure your agency and its staff members
have the supplies needed to safely care for your clients in times of emergency. When planning for contingencies, home care providers must consider a variety of hazards and events
that could impact their patients. Hurricanes, floods, tornadoes, earthquakes, tsunamis, wildfires, radiation releases, chemical exposures, seasonal and pandemic influenza, and acts
of terrorism are just a few examples. There are 5 phases of emergency preparedness that must be in place. In this presentation you learn the simple measures that home care providers
can implement to increase the personal readiness of their clients and themselves. Additionally, you become familiar with existing emergency response plans, processes, and procedures
in both the workplace and community. Once you are armed with the necessary resources, help your clients, their family members, and other caregivers to be prepared, assemble a kit,
make a plan and be informed.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.11.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Sheila Davis, Senior Executive Vice President, Area Operations, Always Best Care Senior Services
About the Presenter(s): Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations
while spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s
inaugural class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies
while driving optimal facility efficiency and productivity within multimillion-dollar businesses. Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council,
Quality Data Implementation Committee, Rural Advisory Council, Finance Committee & Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board,
Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee, Private Pay Committee, Membership Committee, and Community Care
Services Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health Advisory Committee (SPHAC); serves on
the WellSky Home Client Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations at Always Best Care Senior Services.
[3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
Steps each and every HHCSA should
take to prepare for hurricane season, including changes related to COVID-19 involvement.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Hear first-hand from HHSC Training Specialist, Idalia Diaz, on the steps each and every HHCSA should
take to prepare for Hurricane season, including changes related to COVID-19 involvement. Emergency Preparedness is not new; however, there have been
updates and refreshers and Idalia presents all aspects of what agencies should know, update and be prepared for as hurricane season is well upon us
and agencies not only are dealing with this reality but COVID 19 as well.
TAHC&H Faculty/Presenter(s): Idalia Diaz BSN, RN, Training Specialist, Policy, Rules and Training, HHSC
About the Presenter(s): Idalia Diaz is the HCSSA Joint Trainer with Health & Human Services Policy, Rules & Training who
obtained a Bachelor of Science in Nursing from the University of Texas Health Science Center. Shortly after obtaining her license, she was employed by the San Antonio State
Supported Living Center as an RN Case Manager, then later transferred to DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. After spending some time
with the regulatory team, she decided to teach and was a theory and clinical faculty member at a Vocational Nursing program, where she taught various subjects from fundamentals
of nursing to mental health and leadership.
[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
[3795] Employee Tax Credits: What You Need to Know
Find out if your agency qualifies for tax credits.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: What is the work opportunity tax credit? What is the Employee retention tax credit?
Are they really as lucrative as some people claim? (the answer is YES for private duty!) What are other tax credits that I should be tracking in my business? How can those tax credits help offset my labor cost?
Learn who is eligible
Learn how to receive the credits
Best practices for implementing in your company
Top vendors and providers to partner with for tax credits
Strategic Tax Planning: Federal and State tax Implications for credit tracking
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Shelby Betts, Whirks
About the Presenter(s): Shelby Betts is a consultant for small and mid-sized businesses who want to utilize great technology to enhance their
businesses and drive their mission. Shelby is passionate about seeing owners succeed, creating great places to work for their employees, and making operational processes make sense. When she’s not
at work, Shelby enjoys hiking, hanging with her sweet husband, and being the neighborhood cat lady.
[3795] Employee Tax Credits: What You Need to Know
[3455] Employment Law
Help keep your agency on the right track with this presentation on employment laws.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 12, 2020
Program Description: This presentation will provide an understanding of 558.259(c )(2)(C )(D)( E)(F) The Americans with Disabilities Act;
the Civil Rights Act of 1991; the Rehabilitation Act of 1993; the Family and Medical Leave Act of 1993 and DOL Law, as well as best employment practices to follow to minimize the risk of
employment claims and lawsuits and keep your agency on the right track.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tommy Simmons | Legal Counsel for the Commissioner, Texas Workforce Commission & Velissa Chapa | Legal Counsel for the Commissioner, Texas Workforce Commission
About the Presenter(s): Tommy Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce
Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on
Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the Employment Law Handbook of the Texas Association of Business.
About the Presenter(s): Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer hotline
and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas, and
worked in the private sector in the legal field for 7 years before joining the agency.
[3455] Employment Law
[3703] Employment Law
Learn the latest about the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 14, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends,
as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
In addition, agencies will learn the latest with the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
TAHC&H Faculty/Presenter(s): Kimberly R. Stuart, Shareholder, Crain, Caton and James
About the Presenter(s): Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could),
Kimberly learned early that to be heard, you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this
experience to use in her practice by dealing with her clients openly and frankly.
Kimberly began her legal career as a briefing attorney to Judge Margaret Garner Mirabal on the Court of Appeals for
the First District of Texas. That experience helped her to identify what it takes to preserve a record at trial and what judges look for in appellate briefing.
Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions
and Title VII litigation. She has also effectively represented employees and employers in matters related to covenants not to compete and
fiduciary duties. Additionally, Kimberly has successfully defended her clients, from Fortune 500 companies to sole proprietorships,
in products liability matters including toxic tort defense and appeals. In the area of premises liability, Kimberly won
victories for Fortune 500 companies, such as Walmart and Home Depot, in state and federal appellate courts.
Kimberly knows that the key to a good settlement is strong trial preparation. She prides herself on
building lasting and solid relationships with her clients so she can anticipate their needs
and guide them to the best decision, whether it is to compromise or go the distance.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts,
examining trade secret and confidential information protection, conducting self-audits to ensure regulatory compliance, and assisting
clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all
varieties of employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination,
breach of contract, and employment-related torts. She drafts, evaluates, and updates personnel handbooks,
workplace policies, employment contracts, and severance agreements.
Kimberly has defended numerous clients in matters before the Equal Employment Opportunity Commission,
Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies, resulting in dismissals.
[3703] Employment Law
[3800] Employment Law : Staying Out of the Spotlight - A look at Key Employment Regulations & Ways to Set the Stage for Success
Review of the major employment laws and guidance on employee handbooks.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 6, 2023
Program Description: In this Employment Law session, Maricia Meyer will review the major tenets of The Americans with Disabilities Act
and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia will also provide an overview of the Civil Rights Act of 1991 using recent EEOC cases
and provide general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace. Wage and Overtime rules will be reviewed with an
eye towards ensuring employers understand how not to violate FLSA and finally Maricia will use these topics in her discussion of employee handbooks and what information should
AND should not be contained within these guidance materials.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Maricia Meyer, Partner & Director of HR Services, ETC Companies
About the Presenter(s): Maricia Meyer joined the ETC compliance team in March of 2015. She has a Bachelor’s in Health Administration and 20+ years of
compliance and operational HR experience. Maricia’s hands-on HR experience includes having worked at the fast-growing energy leader and Fortune 100 company where she created and managed their
College Recruitment and Internship Program as well as a premier international grain bin and grain handling manufacturer in the midwest. Skilled in statutory requirements and HR compliance
obligations set out for employers, Maricia provides daily consultation and strategic guidance to employers regarding complex HR matters – from HR policies and documentation to managing the
complexities associated with the interplay of various employer regulatory requirements when it comes to FMLA, ADA, Workers’ Compensation and State Leave requirements to providing ERISA wrap
compliance. She oversees the provision of customized HR compliance support to both small establishments as well as large, multi-state employers.
[3800] Employment Law : Staying Out of the Spotlight - A look at Key Employment Regulations & Ways to Set the Stage for Success
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
A review of each including how each should be addressed in employee handbooks.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this Employment Law session, Alicia Haff, JD, reviews the major tenets of The Americans with
Disabilities Act and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia also provides an overview of the Civil Rights Act
of 1991 using recent EEOC cases and provides general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace.
Wage and Overtime rules are reviewed with an eye towards ensuring employers understand how not to violate FLSA. Alicia uses these topics in her discussion of
employee handbooks and what information should AND should not be contained within these guidance materials.
TAHC&H Faculty/Presenter(s): Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter(s): Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in
group settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become
Alicia’s passion. She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is
certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular
basis by clients to advise on the intricacies of the Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
[3152] Employment Law for Home Care and Hospice - Get the Facts!
The most important compliance issues for payroll and HR in Texas, as well as the most important and useful best practices for employers to follow...
NOW AVAILABLE: RELEASED 2/25/2019 This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin.
It is one of 9 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: There are many situations that may appear to be unique to home care, but don’t be fooled … employment law does not make
any exceptions for this industry. In addition to a survey of the most significant hiring, policy, and work separation issues, and an update on how the agencies and courts have been
ruling on employment claims and lawsuits, Mr. Simmons offers a detailed look at common wage and hour law problem areas such as:
exempt vs. non-exempt employees
on-call time
travel time
deductions from pay
hourly vs. contract workers
PRN
live-ins
companionship exemption
final pay issues
This program presents the most important compliance issues for payroll and HR in Texas, as well as the most
important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits.
Program Learning Outcome:
Participants will identify how to remain in compliance with wage and hour laws.
TAHC&H Faculty/Presenter: Tommy Simmons, Senior Legal Counsel to Chair Ruth Hughs, Commissioner Representing Employers, Texas Workforce Commission
About the Presenter: Tommy Simmons serves as legal counsel for the Commissioner representing
employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists
business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the
book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012,
the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award.
[3152] Employment Law for Home Care and Hospice - Get the Facts!
[3302] Employment Law: What Employers Need to Know in 2020
An understanding of recent legislative and litigation trends affecting employment law.
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.11.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 11, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends, as well as best
employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
Program Learning Outcome: Participants will identify key compliance standards related to wage and hour laws.
TAHC&H Faculty/Presenter: Kimberly R. Stuart, JD, Shareholder, Crain Caton & James
About the Presenter: Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could), Kimberly learned early that to be heard,
you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this experience to use in her practice by dealing with her clients
openly and frankly. Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions and Title VII litigation.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts, conducting self-audits to ensure regulatory
compliance, and assisting clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all varieties of
employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination, breach of contract, and employment-related torts.
She drafts, evaluates, and updates personnel handbooks, workplace policies, employment contracts, and severance agreements. Kimberly has defended numerous clients
in matters before the Equal Employment Opportunity Commission, Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies,
resulting in dismissals.
[3302] Employment Law: What Employers Need to Know in 2020
[PGM2015] Empowering Your
Caregivers to Best Care for People with Dementia
Summary: Critical
knowledge on dementias and skills to best communicate with clients with
dementias.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Larkin, Carole
Program Description: Communication problems can make or break the
best care techniques for clients with dementia. This program teaches powerful communication skills
for successfully working through common problems arising in dementia care. In addition to information on the biology of
dementia communication, you gain insightful knowledge of critical communication tips you can employ and share with your staff.
Program Objectives: Upon completion of this program, the viewer will be able to:
Distinguish between dementia and Alzheimer’s disease
Discuss what Alzheimer’s disease does to the brain
Identify techniques that foster smooth communication with persons with dementia
About the Presenter: Carole Larkin, MA, CMC, CAEd, QDCS, EICS is an expert in Alzheimer’s and
related dementias care. She has a Master’s of Applied Gerontology from the University of North Texas, is a Certified Alzheimer’s
Educator, is a Qualified Dementia Care Specialist, and an Excellence in Care Specialist at the Alzheimer’s Foundation of America,
as well as a Certified Trainer/Facilitator of the groundbreaking dementia care training tool, the Virtual Dementia Tour Experience.
Carole is one of the editors of the largest blog on Alzheimer’s caregiving in America;
The Alzheimer’s Reading Room. She is a Certified Geriatric Care Manager who specializes in helping families with Alzheimer’s and
related dementias issues. She also trains caregivers in home care companies, assisted livings, memory care communities, and nursing
homes in dementia specific techniques for best care of dementia sufferers. Her company, ThirdAge Services LLC, is located in Dallas, TX.
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
[PGM2015] Empowering Your
Caregivers to Best Care for People with Dementia
[PKG6870] End of Pandemic: What Now? A 2-Part Series for Community Care & PAS Providers
Changes and adptations in homecare in reponse to global pandemic and how to move forward.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part One: 1.0 Clock Hr(s)
Part Two: 0.75 Clock Hr(s)
Total: 1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
/
HCSSA Topic(s) Addressed:
§558.259[d][6]emergency preparedness planning and implementation
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Part One: Now that the Texas State of Emergency for the COVID-19 Pandemic has technically ended,
it’s time to look back at the massive effects it had on our industry. In this presentation, we will recap the changes and adaptations that we as home
care providers had to implement during the global event in order to continue to do business, including Emergency Preparedness, Infection Control,
OSHA ETS, CDC requirements, Blanket Waivers, staffing shortages, and government assistance programs.
Part Two: As we in home care always do, we’ve adapted and overcome every challenge thrown at us during the past 2 years and 8 months. In this presentation,
let’s not dwell on the past, but learn from it and move forward with a new level of resilience. We’ll discuss a new way of doing some things, and which protocols are
forever changed, as well as which aspects of the industry can return to a relative “normal”.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings, specifically PAS since 2004.
As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.
[PKG6870] End of Pandemic: What Now? A 2-Part Series for Community Care & PAS Providers
[PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency
Summary: DADS
enforcement staff discuss IRoD and agency rights.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty: Anderson, Sue [DADS]
Program Description:
Texas DADS Regulatory Services Enforcement staff presents a Home and Community Support Services Agency's rights to an Informal Review of
Deficiencies (IRoD), DADS criteria for assessing administrative penalties and rights for appealing. Of importance to all, DADS staff
present why, when and how DADS determines a HCSSA must be reported to the National Healthcare and Integrity Protection Data Bank (NHIPDB).
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify Home and Community Support Services Agencies (HCSSA) Enforcement Actions
Analyze HCSSA Informal Review of Deficiencies (IRoD) Procedures
Discuss the Texas Department of Aging and Disability Services’ (DADS) Reporting of Public Information
About the Presenter: Sue Anderson is the Manager of the Survey and Certification
Enforcement Unit with DADS. She is a registered nurse with 14 years’ experience in Regulatory Services and Long Term Care. She has
regulatory and clinical experience in hospitals, nursing facilities, case management and utilization review.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency
[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
How to utilize certain tools to enhance communication and improve these integral relationships.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: In the fast paced world of home health care, it can be hard to make connections with
people, especially during a worldwide pandemic, such as COVID-19; unless time is set aside to connect for this purpose. Monotonous regime,
lackluster communication skills and unsustainable satisfaction can all lead to employee burnout, unhappy patients and loss of referral sources.
Once you make the decision to utilize tools such as social media, video conferencing technology and other tips you will learn in this session,
you will begin enhancing your communication skills and improving these integral relationships.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for
identifying 10 steps to implementing communication tips that will improve working relationships, explaining how communication needs to be tailored to each of
the current generations in the workplace and describing how improved communication will have a lasting effect on their organization.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s): Marcylle CombsAfter over 30 years in home health care and hospice, holding many positions
including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new
opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and
MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice
community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice
Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s
25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring,
leadership and communication.
[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
[3796] Enhancing Home Health Quality Improvement: Insights, Innovations, and Impact
Distill the latest CMS report formats to prioritize and implement performance improvement efforts for the highest impact at your agency.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: In the evolving landscape of healthcare, home health performance improvement plays a
vital role in ensuring the delivery of high-quality care to patients in the comfort of their own homes. This presentation aims to distill the latest
CMS report formats to prioritize and implement performance improvement efforts for the highest impact at your agency. It will delve into the realm of
home health quality reporting and discuss the significance of interpreting results and prioritizing measures for improvement efforts. Discover the
latest insights and best practices that contribute to improved patient outcomes, enhanced care coordination, and increased transparency within
the home health industry. Gain valuable insights, engage in meaningful discussions, and shape the future of home health performance improvement.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 08.31.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Prinicpal, SimiTree Healthcare Consulting
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a
Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C)
and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3796] Enhancing Home Health Quality Improvement: Insights, Innovations, and Impact
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
How to help Discharge Planners make fact based transition of care decisions.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
Social Worker
1.5 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description:Effective hospital discharge planning and transitions of care have real
benefits in improved patient outcomes and lower hospitalization rates. Though the American Medical Association and the
Joint Commission offer recommendations for discharge planning, there is no universal system used within hospitals. Being
able to work with your hospital discharge planners to help them make fact based transition of care decisions, even if it’s
not to your practice setting, may influence the rest of patients’ lives.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by
utilizing techniques to help discharge planners make fact-based decisions when assisting with transitions of care.
TAHC&H Faculty/Presenter: Cheryl A. Acres RN, CCM, CDP
About the Presenter: Cheryl Acres has been an RN since 1978, and a certified case manager since 1998.
As of February 2018, she obtained her credentials as a Certified Dementia Practitioner (CDP), and her certification as an Assisted Living Manager (CALM) in Texas.
Clinical practice areas have included acute care and home health care, and case management practice has included group health insurance, home health care, Workers’
Compensation, disability management and consulting, with multiple areas of expertise. She founded her company, Comprehensive Care Management LLC in 2007, in order to
assist seniors and families to develop a care road map, providing education about illness and services for their aging loved ones, and to aid seniors in maintaining their
health, independence, while aging with dignity.
[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
[1351]Enterprise Risk Management for Home Care
& Hospice
Subscription Type: Individual
Faculty:Poblenz
This program provides focus on how to establish a robust risk management program. It enables
the home health administrator to:
understand the key principles of risk managementidentify key elements of an enterprise risk
management programidentify strategies to minimize
riskunderstand options to finance
riskidentify common home care hazards/risks and
develop a plan to address those risksexplore common home care risk scenarios and how
to manage risk
This program is presented by Nancy T. Poblenz, RN, BSN, DDS,
JD, CPHRM. Nancy serves as the Litigation and Loss Prevention Director for
CHRISTUS Health, based in Houston Texas. In this capacity, she is responsible
for the claims investigation and litigation management of all matters involving
the healthcare system, including professional, general, employment, business,
class action and other litigation against CHRISTUS Health facilities.
She also coordinates the corporate response to all government
and regulatory investigations. As corporate Loss Prevention Director she is
responsible for leading all corporate loss prevention initiatives. She serves
on various corporate committees, including the corporate Quality Committee and
Clinical Policy Team, and is active in the CHRISTUS St. John Hospital Ethics
Committee. Nancy’s publications include an article on Medical
Futility published in the Houston Bar Journal and a chapter on Medical Tourism
in the First Edition of Enterprise Risk Management, a textbook recently
published by the American Health Lawyers Association. She is a frequent speaker
on healthcare related topics.
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
[3277] Episode Management in PDGM – What's your Plan
Learn concepts of patient case management in the PDGM environment...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program, viewers will learn concepts of patient case management in the PDGM environment.
Topics include patient centered, individualized assessments; planning specific interventions and goals; focused learning plans; and following a roadmap of
care delivery to reach best outcomes by discharge.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by
implementing best practices in patient case management to contribute to optimal patient outcomes in the Patient Driven Groupings Model environment.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience.
She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several
leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a
sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several
committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals.
[3277] Episode Management in PDGM – What's your Plan
[726] Ethical and Legal Practices in Home Care
Subscription Type: Individual
Faculty:Tischer
Gene Tischer is an attorney with more than 30 years of home care experience.
Gene served from 1993 to 2009 as the Executive Director of Associated Home Health Industries of Florida, one of the country's largest home care associations.
In this program, Gene reviews a variety of legal and ethical issues that confront home care providers across the country.
Among the key issues he tackles are:
patient choice
federal anti-kickback laws
questionable referral arrangements
patient remuneration
false claim filing and whistleblower statutes
Gene walks through relevant federal laws and regulations and discusses key OIG rulings to
help home care executives identify potential pitfalls and legal landmines.
Education-Training Credits:
1.1 Hr(s) HCSSA Administrator/Alternate
[3431] Expand Your Business Line: How to Start a Private Pay Agency
Hear strategies on how to start a private-pay line of business...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Starting a private-pay business line can be a daunting task if you do not know where to begin.
In this presentation, the learner will be able to identify the various models of private pay revenue and the key elements for a successful private pay line of business.
The learner will hear strategies on how to start a private-pay line of business for their agency, make changes along the way as needed and implement the plan with success.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify steps to
key elements for starting a private-pay business by discussing the 3 types of private pay business models that may be used for expanding their line of
business and the 8 strategies for how to expand their current payor mix to include private pay revenue.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda MBA, BSN, RN, SynerImages Healthcare Consulting
About the Presenter(s): Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies,
Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure,
cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and
compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational c
onferences/webinars and other business operations assistance.
[3431] Expand Your Business Line: How to Start a Private Pay Agency
[PGM1800] Face to Face: Lessons Learned
Subscription Type:Individual
Faculty:Warfield
The homecare community has been working tirelessly to understand the 2011 Final Regulations.
The most bothersome of these new regulations has been the F2F requirements. This rule could have a drastic financial impact for
agencies that accept new patients that were not seen by their primary care physician in the allotted time. The F2F requirements
are not going away, so this program helps you understand this new regulation and the presenter discusses some of the numerous
problems agencies have encountered since.
Program Goal: To assist the viewer in recognizing the 2011 Final Regulations
requiring patients to have a scheduled visit with their physician as a condition of home health agency’s reimbursement.
About the Presenter: Jennifer Warfield, RN, BSN, HCS-D, COS-C is the Education Director for PPS Plus Software.
As a homecare coding specialist, OASIS specialist and registered nurse with more than 30 years of experience, Jennifer is an informational ally for hundreds of home
health agencies across the country. Well known as an ICD-9 coding and OASIS expert, she frequently conducts educational sessions and is a regular guest speaker at
home care conferences throughout the country. Her expert knowledge plays an integral role in the development of Home Health Edition,
PPS Plus Software’s market-leading OASIS analysis software.
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
[3056] Financial Operations Management: What Are the Keys to Success in Home Health Value-Based Purchasing?
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: Strategies, tactics, and
operational adjustments for the financial management team.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Faculty: Melinda Gaboury
Program Description: While clinical performance is essential for success in
Home Health Value Based Purchasing (HHVBP), a strong partnership with a HHA’s Financial Operations can exponentially improve the
chances of positive achievement. Performance tracking, return on investment analysis, cost efficiency strategies, and prioritization
of actions can help turn clinical success into bottom-line positive outcomes. This program explores the strategies, tactics, and
operational adjustments that the financial management team at an HHA can take in combination with clinical practices that form the
foundation for HHVBP success. This session will:
Identify the standards used to determine what brings the best returns on clinical investments
Recognize best practices for integrating HHVBP clinicians with financial operations
Determine which HHVBP measures your agency should target to achieve the highest overall score
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and
indicate an intent to change or enhance their practice by recognizing how financial decisions impact clinical operations.
About the Presenter: Melinda Gaboury is co-founder and Chief Executive Officer of
Healthcare Provider Solutions, Inc. (HPS), based in Nashville, TN. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide
financial, reimbursement, billing and clinical consulting to the home care and hospice industries.
With more than 16 years of executive speaking, educating and most importantly day-to-day experience working
with home care and hospice professionals, Gaboury has been a speaker for multiple state and national home care and hospice associations. She is
actively conducting Basic and Advanced Home Care and Hospice Seminars throughout the country. She is currently serving on the HHFMA Board and
Home Care Association of Florida Board of Directors. Gaboury is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference Guide for Field Staff.
[3056] Financial Operations Management: What Are the Keys to Success in Home Health Value-Based Purchasing?
[3855] Financial Reporting for Non-Financial People
Tailored exclusively for caregivers operating their own home care or hospice agencies, this program demystifies financial statements and empowers you to make informed financial decisions.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: This engaging one-hour program is tailored exclusively for caregivers operating their own home care or hospice agencies.
It breaks down the complexities of financial statements, empowering non-financial individuals to confidently read, interpret, and set up financial documents that make sense for our unique industry.
You will walk away with these key Highlights:
Navigating Financial Jargon: Unravel the mystery behind financial terminology as we simplify complex concepts, ensuring you grasp the essentials without drowning in industry jargon
Understanding the Basics: Learn the fundamental components of financial statements, including income statements, balance sheets and other KPIs. Discover how each element contributes
to the overall financial health of your agency.
Setting Up User-Friendly Statements: Explore practical strategies for organizing and presenting financial information in a way that is clear, concise, and accessible to
non-financial professionals. Gain insights into formatting and structuring statements for maximum comprehension.
Financial Health Indicators: Identify key financial indicators relevant to the home care and hospice industry.
Understand how to assess the financial health of your agency and make informed decisions to support long-term sustainability.
Whether you're a seasoned entrepreneur or new to the financial aspects of running a care agency,
this program is designed to equip you with the knowledge and confidence needed to navigate the financial landscape effectively.
It demystifies financial statements and empowers you to make informed financial decisions for the success and sustainability of your home care or hospice agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight Financial Group | Knight Home Care Financial
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience
almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and
other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3855] Financial Reporting for Non-Financial People
Financial Reporting Overview
Summary:Overview of the basic financial records of an agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
Faculty: Peterson
Program Description: In this program you will learn how to read financial statements,
the significant aspects and relationships of the balance sheet, the statement of income and accrual versus
cash basis accounting. Also included is a discussion on the bank account, accounts receivable, start up costs, liability accounts and revenue recognition.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the significance of your financial statements
Discuss how to read a financial statement and balance sheet
Examine the statement of income and accrual versus cash basis accounting
Define the basic business transactions recorded in your accounting system
About the Presenter: Presented by John Peterson, CPA, MBA, President, Peterson & Peterson, PC.
John Peterson is President of Peterson & Peterson, P.C. He is a Texas licensed Certified Public Accountant and has a Masters of Business Administration
degree from the University of Nebraska. He is a member of the Texas Society of Certified Public Accountants, the American Institute of Certified Public
Accountants and Beta Gamma Sigma, the national honorary business scholastic society.
John developed tax, accounting, cost reporting, audit representation and management services practice to small and medium sized businesses.
He also developed the health industry market niche including home health agencies, hospice agencies, comprehensive outpatient rehab facilities,
skilled nursing facilities and Texas Home & Community Based Services agencies. His firm’s current client list totals over 800 and covers businesses
throughout Texas, California, Georgia, Hawaii, Illinois, Kansas, Michigan, and New York. He has created and provided health industry workshops to
home health executives and made presentations to the health industry association conferences.
John also represents the State of Texas on the 16 State Coalition Group that meets regularly with Palmetto officials to discuss current health
industry practices and problems. He is a past member of the Board of Directors and Audit Committee of MetroCorps Bancshares, Inc., a publicly
traded bank holding company with banks in Texas and California.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[1582] Financial Reporting Overview
[1354] Financial Responsibilities of the
Texas HCSSA Administrator
Subscription Type: Individual
Faculty: Berman
This program covers
a variety of topics to provide administrators with knowledge and tools to
improve their financial oversight responsibilities. Topics include:
cash management techniques for home care
banking relationships
use and control of bank accounts
employer implications of health care reform
and in particular:
compliance dates
small vs. large employer
penalties
employer subsidies
tax credits
required disclosures
This program is presented by Sheldon J. Berman, CPA, CVA,
Principal, Simione Consultants, LLC. Shelly Berman is a Principal for
Simione Consultants and is responsible for the firm’s Merger &
Acquisition Department which includes the supervision and review of merger
& acquisition activity for home care, hospice and private duty providers.
Shelly has extensive expertise in the valuations of health care and in particular home health care
including, but not limited to, providers of skilled nursing and rehabilitation,
home infusion, respiratory, hospice, private duty and medical equipment
suppliers. These companies include all auspices of the health care industry.
He has performed valuation
assignments including merger & acquisition appraisals, sales and
divestitures, fairness opinions, shareholder transactions, litigation support
and appeared as an expert witness in court proceedings.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[3684] Finding the Value in OASIS E
Learn about the link between OASIS-E and HHVBP.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Program Description: In this session, SimiTree’s J'non Griffin demonstrates how OASIS E data
will be used to define your agency’s Home Health Quality Reporting portfolio and performance scoring for Value Based Purchasing. Learn which items
are used in these programs, how the new Social Determinants of Health items will impact your agency, and why accurate data collection is imperative to agency success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Prinicpal, SimiTree Healthcare Consulting
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration
in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3684] Finding the Value in OASIS E
[3826] Fraud and Abuse Detection and Prevention in Home Care
Reviews some of the most common schemes to which our seniors may be subjected and discover how to
identify these situations so we can detect, stop, report, and prevent further victimization.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: We commit to caring for our community’s most vulnerable citizens.
We often don’t realize just how vulnerable they are until we come across someone who’s been taken advantage of or abused by someone they trusted.
As Administrators and advocates for our clients’ general wellbeing we must educate ourselves, our staff, and our community about detecting and
preventing elder fraud and abuse. This program reviews some of the most common schemes to which our seniors may be subjected and discover how to
identify these situations so we can detect, stop, report, and prevent further victimization.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant my primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.
[3826] Fraud and Abuse Detection and Prevention in Home Care
[3108] Fraud, Abuse & Ethics
Provides a general overview of healthcare fraud & abuse laws with a practical understanding of how they work.
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
Social Worker
1.00 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§97.259[d][1]information regarding fraud and abuse detection and prevention
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
Program Description: Medicare certified home health agencies,
private duty agencies and hospices are looking for ways to collaborate with other providers, including
referral sources. While collaboration may address some difficult problems, the statute and rules regarding
fraud and abuse still apply to all provider types. This program provides a general overview of
healthcare fraud & abuse laws that affect providers including:
False Claims Act
Stark & Anti-Kickback Statutes
Statistics, investigations, and unethical conduct (including blatant overutilization) is discussed.
The program also provides a fundamental understanding of these laws to Home Care
administrators using real-life home care examples. These case studies include a range of situations in marketing,
delivery of care, and referral arrangements. By discussing these laws in context of common scenarios, this presentation
provides a practical understanding of how they work.
Program Learning Outcome:
Learners will actively engage in the activity and indicate an intent to change or
enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice.
TAHC&H Faculty/Presenter: William Dombi, JD, President, National Association for Home Care & Hospice
About the Presenter: William Dombi, JD is the President of the
National Association for Home Care & Hospice. Bill specializes in legal, legislative, and regulatory advocacy on behalf of
patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy,
he has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975,
including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the
institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With
litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit,
challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate
payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the
Department of labor changes to the overtime rules under the Fair labor Standards Act.
In addition to litigation, Bill offers extensive community and professional educational services through lectures,
publications, teleconferences, and videos. He is the Editor and lead author of Home Care & Hospice Law: A Handbook for
Executives, the only comprehensive legal treatise on the topic. His lectures include market trends in home care,
compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory
reforms, and legal issues in telehealth services.
[3108] Fraud, Abuse & Ethics
[3458] Fraud, Waste & Abuse
Reviews relevant federal and state laws pertaining to fraud, waste and abuse plus tips for improving agency compliance programs.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance potentially
resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This program reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Partner, LilesParker & Heidi Kocher, J.D., M.B.A., C.H.C., Liles Parker
About the Presenter(s): Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters
for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance
with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and
hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with
compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues
Heidi Kocher is a partner with the law firm of Liles Parker. She has over 20 years of experience advising and defending health care clients
on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies,
procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate
Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown
University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
[3458] Fraud, Waste & Abuse
[3709] Fraud, Waste & Abuse- Recent Developments and Compliance Tips
A review of relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement activity, and focus on tips for improving agency compliance programs.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations,
with non-compliance potentially resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This session will review
relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement activity, and focus on tips for improving agency compliance programs.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Esq. Liles Parker PLLC
About the Presenter(s): Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of
health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and
state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers,
and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming
new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues.
[3709] Fraud, Waste & Abuse- Recent Developments and Compliance Tips
[3807] Fraud, Waste & Abuse - Recent Developments and Compliance Tips
Reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance
potentially resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This program reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Esq., Liles Parker PLLC
About the Presenter(s): Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers,
including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a
wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial
enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and
reimbursement issues.
[3807] Fraud, Waste & Abuse - Recent Developments and Compliance Tips
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
Reviews the current state of Federal and Texas state fraud and abuse law governing marketing plus tips for structuring compliant arrangements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: There’s been a rise in investigation, civil litigation and criminal prosecution and of marketing arrangements,
including in the home health and hospice industry sector. This presentation reviews the current state of Federal and Texas state fraud and abuse law governing marketing and
review several example cases. The presenters also present tips for structuring compliant arrangements.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker, PLLC and Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC
About the Presenter(s): Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising
and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and
deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of
Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University
Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
About the Presenter(s): Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health
care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and
abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and
Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and
addressing Medicare and Medicaid program coverage and reimbursement issues
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
[3139] Fraud, Waste and Abuse: Ongoing and Unstoppable
Understand what is at stake by understanding your responsibilities and legal obligations.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][4]ethics
Program Description: Federal and state governments have ramped up their efforts to combat fraud, waste and abuse in the
healthcare system. Despite these efforts, providers throughout the nation continue to face enforcement action.
Understand what is at stake, by understanding your responsibilities and legal obligations.
This program helps you become familiar with the...
Anti-kickback Statute
Stark Law
False Claims Act
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring
application of fraud and abuse surveillance within their agency to promote ethical standards of practice.
TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC
About the Presenter: Luis J. Acevedo has been practicing law since 1993. He has substantial
experience in executive management of large corporations inside and outside the healthcare industry. Mr. Acevedo has a Master’s degree in
Healthcare Law and extensive knowledge of laws and regulations applicable to the healthcare industry, including access, compliance, fraud and
abuse and e-health. As an attorney for multiple business entities and in-house counsel for Atlantis Health Care Group, Inc., he offers impressive
experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal
conflicts, sales and transactions, and conflicts with government agencies.
[3139] Fraud, Waste and Abuse: Ongoing and Unstoppable
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
A review of patient billing & clinical qualifications from referral to notice of election to certification/recertification to discharge.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: In this program the presenters - one is a hospice regulatory expert, one is a hospice billing expert -
review patient billing and clinical qualifications from referral to notice of election (NOE) to certification/recertification to discharge.
Also examined are requirements for each of these steps.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by identifying areas of financial impact related to billing and clinical documentation.
TAHC&H Faculty/Presenter: Kerry Arp, RN, BSN, Vice President of Consulting Services, HealthCare ConsultLink &
Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenter: Kerry Arp has over 18 successful years of experience within the Medical Field specializing in
Practice Management, Team-Building, Program Development, Healthcare Compliance (CHAP/JCAHO), Risk Management, Community Relations, Training, Budgeting,
Talent Management, Quality Control and Client/Patient/Provider Relations. She is Vice President of Consulting Services for HealthCare ConsultLink
with oversight of Home Health and Hospice Consultants in Education, Recruitment, Orientation, Training, and Regulatory Guidance. Kerry also involved
in customer education related to outsourcing in Home Health and Hospice for Agency Start Up, Mock Survey, QAPI, ADR/UPIC, Accreditation information,
and education to agencies, and she provides subject matter expertise in Hospice regulations.
About the Presenter: Jill Schuerman has over 14 years in hospice, serving as regional and national
Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the
review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures.Currently, Ms. Schuerman is the
Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due
diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member
of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the
Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
[3058] Get Ready! Changes Ahead for Hospice
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: 2018 Hospice Changes
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Faculty: Sherri Foster and Carolyn Williams
Program Description: The fiscal year 2018 Hospice Proposed Final
Rule will become effective October 1, 2017. In this session, the speakers will talk about Hospice Quality Reporting Program (HQRP),
changes to the hospice wage index and payment rate, aggregate cap amount, new Hospice Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) measures, the launch of Hospice Compare, CASPER reports and the Hospice Evaluation and Assessment Reporting Tool (HEART).
In conjunction, speakers will tie in how clinical behaviors affect each of these changes.
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and
indicate an intent to change or enhance their practice by identifying how clinical behaviors affect changes in financial and quality reporting measures.
About the Presenter: Sherri Foster, RN has worked in the home health
and hospice industry, in patient care, management and consulting rolls for 20 years. Her primary role is a legal nurse consultant
with Brooks Acevedo, Attorneys at Law, working with Hospice providers on regulatory and billing compliance issues. Her previous
experience as a hospice administrator allows her unique insights into helping hospice providers in all aspects of ADR and ZPIC
preparation as well as comprehensive regulatory and billing compliance.
About the Presenter: Carolyn Williams has a clinical background in
home health and hospice regulatory and billing compliance. Ms. Williams began her career as a home health registered nurse in
1997 as a field RN. Later, she served as a case manager, Director of Patient Care and served many years’ as a former home health
agency executive. Ms. Williams holds Board Certifications in Healthcare Compliance and Home Care Clinical Specialist - OASIS, and
is a Certified HIPAA Professional. Ms. Williams also brings experience as a former Medicare and Hospice Regulatory Specialist at
the Texas Association for Home Care and Hospice.
[3058] Get Ready! Changes Ahead for Hospice
[3663] Grow & Diversify Your Home Care Business
Variety is the spice of life! And for your home care business, diversification could be the key.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Program Description: Variety is the spice of life! And for your home care business, diversification could be the key.
This session examines ways to combat today's financial challenges, as well as the pros, cons, and considerations of adding a new revenue stream,
forming a partnership with a provider already doing it successfully, or expanding services. There is discussion about the attraction of value-based, risk-sharing agreements
with new partners as a means to test the water for both parties.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3663] Grow & Diversify Your Home Care Business
[1614] Grow Your Business Texas Sized
Subscription Type:
Individual
Faculty:Alch & Garrison
Jo Alch, RN, DON and Founder of Acappella In Home Care and
Administrator Jaime Garrison present key aspects that have taken Acappella In Home Care from a home
based private pay business in 2006 to a nationally recognized franchised company in 2010. In this program
you will learn to brand and diversify your business, network for referrals, monitor client care and staff
performance, and provide exceptional care by putting the client first and supporting your caregivers.
Presented by Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison, Acappella In Home Care.
Education-Training Credits:
2.0 Hrs HCSSA Administrator/Alternate
[3851] Growing Your Agency with RN Delegation
What Texas Health and Human Services as well as the Texas Board of Nursing
says about RN Delegation and new strategies to grow your community!
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: In this program, Pat T. Nixon, RN -BSN, CALM – CDP, MBA will combine and explain what Texas Health and Human Services as well as the Texas Board of Nursing
says about RN Delegation. She offers a clinical explanation and strategy on how HCSSAs can safely implement RN Delegation and Health Maintenance Activities into their operations to grow their communities and
allow their clients to age in place. Pat provides guidance on many topics around clinical compliance including Medication Administration, Diabetic Care, Effective Care Coordination, Advance Directives and
many other clinical topics. This program will help you with new strategies to grow your community!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Pat Nixon, RN -BSN, CALM – CDP, MBA, Owner, iNurse Delegate
About the Presenter(s): Pat Nixon RN – BSN, MBA is the owner of iNurse Delegate, delegating and training more than
twenty Assisted Living and Personal Assistance Agencies across Texas. She has strategically studied the regulations from both Texas Health and Human Services
as well as the Texas Board of Nursing to debunk the mysteries behind safe and effective delegation. She maintains her Certification in Assisted Living Management
and is a Certified Dementia Practitioner.
She has spoken across Texas educating nurses, managers, and senior care operators on RN Delegation and how it can be used to grow their
Assisted Living or Personal Assistance Service Agency. Having successfully operated assisted living facilities, home health agencies, and personal care agencies,
Pat is an expert on the regulations and legislation affecting senior care. As an RN, Pat holds a clinical background in the management of geriatric patients
in both acute care, home health and hospice settings.
[3851] Growing Your Agency with RN Delegation
[3825] Growing Your Business Through Third-Party Payers
Explores the practical aspects of diversifying revenue streams through
engagements with third-party payers.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: Home care is more than private pay. Greg Bean explores the practical aspects of diversifying revenue streams through
engagements with third-party payers such as Veteran Affairs (VA), Medicaid, and Medicare Advantage. You will learn
actionable strategies for navigating government and third-party payer relationships, paving the way for payer
diversification and business expansion.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Greg Bean, VP Business Development, Paradigm
About the Presenter(s): Greg Bean Coming Soon!
[3825] Growing Your Business Through Third-Party Payers
[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][8]skills for working with clients, families, and other professional service providers
§97.260[a][9]community resources
§97.260[a][10]marketing
Program Description: What was started at a kitchen table with a big vision and little money,
Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country.
Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%.
Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses
and social workers all helped build the Acappella brand.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing community education and outreach programs to increase referrals.
TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care
About the Presenter: Jo Alch is the Founder and Director of Nursing at Acappella in Home Care.
Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services.
Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts.
She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of
Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on
the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of
her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an
amazing husband and three wonderful children.
[3281] Growing your Private Duty Agency through Community Outreach
[3516] Growth Hacks for Your Agency
Educational and entertaining growth strategies you can implement sitting behind a computer!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: In this presentation Jeff Howell delivers an educational and entertaining session on new growth strategies for the home care industry.
Witness real-life examples, demonstrating how a home care agency can grow sitting behind a computer!
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Jeff Howell, Director of Growth, Alayacare
About the Presenter(s): Jeff Howell is the Director of Growth at AlayaCare and since joining Alayacare,
the company has grown from 74 to 500 employees and Jeff has overseen all of AlayaCare’s growth strategies. He has presentations on a myriad of growth
topics and a 30,000 foot view presentation as well.
[3516] Growth Hacks for Your Agency
[3289] Hacking Google Analytics
Learn how to set-up Google Analytics and use it to drive more sales to your agency website.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][10]marketing
Program Description: In this program you will learn how to set-up Google Analytics.
You will be able to use Google Analytics to drive more sales from their website. You will understand how to use the data in your agency practice.
We will cover planning and principles, configuration and administration, data collection, and reporting metrics. Lastly, we will cover measuring return on investment.
Make sure to have your computer, cell phone, username, and password for Google!
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by using Google Analytics data collection and reporting metrics to increase sales.
TAHC&H Faculty/Presenter: Steve Huskey, COO, High 5 Promotions
About the Presenter: Steve Huskey a.k.a. The Wizard of Google, became involved with technology at a
young age. Programming a computer at age 8, authoring a series of books on Google advertising, and teaching Internet Marketing at University, have
firmly established his tenure in online marketing. He graduated from Texas State University with a degree in Business and is currently
Chief Operations Officer for High 5 Promotions. Having been focused on technology his entire life, Internet Marketing consulting
offers him the ability to use his degree daily. Steve has managed thousands of Internet Marketing campaigns & is certified in
Google and Microsoft Advertising. Steve enjoys sharing his knowledge of marketing to help launch a business to the next level.
[3289] Hacking Google Analytics
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
Addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations. Ms Chapa also addresses common issues affecting employers in the health care industry, such as incomplete
documentation, wage and hour issues, and options for disciplinary action. Jennifer Elder addresses the Licensure perspective of having COVID-19 positive patients and employees
and demonstrates how to access the TAHCH COVID page and resources.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Velissa Chapa, Legal Counsel for the Commissioner, Texas Workforce Commission and Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager
About the Presenter(s): Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer
hotline and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas,
and worked in the private sector in the legal field for 7 years before joining the agency.
About the Presenter(s): Jennifer Elder Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice
Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout
Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal
Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007.
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
Learn how to successfully respond to unemployment
claims and appeals and much more.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Have unemployment claims been a big issue for your agency? Do you find yourself experiencing
higher than normal claims and looking for help in this area? If so, this presentation is for you! You will learn how to successfully respond to unemployment
claims and appeals and how to address successful return to work strategies in a post-vaccine, post-covid world.
TAHC&H Faculty/Presenter(s): Carrie Hoffman, Partner, Foley & Lardner LLP
About the Presenter(s): Carrie Hoffman represents and counsels major employers nationwide in all areas of labor
and employment law across a wide range of industries including retail. Carrie is highly regarded for her experience with wage and hour issues, as well as
employment discrimination and retaliation claims. She regularly reviews and drafts employment agreements – such as covenants not to compete – and advises
clients on a wide variety of labor and employment issues such as Workplace safety, Workplace harassment, Union avoidance and election campaigns, Leaves of absence,
Hiring, termination and severance policies and procedures and Litigation avoidance.
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
[3801] HCSSA Regulatory Compliance for Administrators [Nov2023]
An extensive presentation of Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs).
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 6, 2023
Program Description: This is a 2-part, rich-media capture of the TAHC&H live training
presentations specifically focused on Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs).
It covers topics outlined in the HCSSA Licensure rule related to information on licensing standards and applicable state or Federal Laws, including, required content from
Texas Health and Safety Code, Chapter 250 and Chapter 142 and its intent as it relates to licensing standards that must be met by administrators.
Additional topics addressed include Nurse Aide Registry and Criminal History Checks of Employees and Applicants for Employment in Certain Facilities
Serving the Elderly or Persons with Disabilities; Texas Human Resources Code, Chapter 102, Rights of the Elderly; and OSHA.
This program [3801] is a component of the
Initial Phase One training curriculum for new HCSSA Administrators and Alternates. Existing Administrators and Alternates can also
use this program [3801] as a component of their annual continuing education. Upon successful completion, three (3) completion certificates are available for you to document this training:
TX HCSSA Administrator Hrs referencing applicable §558.259 topics [Certificates used for Initial Training]
TX HCSSA Administrator Hrs referencing §558.260 (a)(1) topic [Certificates used for annual Admin CE]
Nurse CE Hrs
HCSSA Rule Reference(s) | Topic(s) Addressed:
§558.259[c][1]information on the licensing standards for an agency
§558.259[c][2]information on the state and federal laws applicable to an agency, including:
§558.259[c][2][A]the Texas Health and Safety Code, Chapter 142, Home and Community Support Services,
and Chapter 250, Nurse Aide Registry and Criminal History Checks of Employees and Applicants for
Employment in Certain Facilities Serving the Elderly or Persons with Disabilities
§558.259[c][2][B]the Texas Human Resources Code, Chapter 102, Rights of the Elderly
§558.259[c][2](C)Americans with Disabilities Act
§558.259[c][2][G]the Occupational Safety and Health Administration requirements
§558.259[d][2]legal issues regarding advance directives
§558.259[d][4]agency responsibilities
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part 1: 1.5 Clock Hr(s)
Part 2: 2.0 Clock Hr(s)
Total : 3.5 Clock Hr(s)
Continuing Education for Nurses
Part 1: 1.5 Contact Hr(s)
Part 2: 2.0 Contact Hr(s)
Total : 3.5 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter: Jennifer Elder, Home Health Regulatory and Policy Manager, TAHC&H | Grace Werckle, BSN, RN,
Home Care Education Nurse Manager, TAHC&H
About the Presenter: Grace Werckle is the Home Care Education Nurse Manager for TAHC&H. Prior to joining the TAHCH staff, Grace worked in the Homecare
Industry for over 25 years. She has had the wonderful opportunity to serve in multiple roles at Home Health Agencies fulfilling positions varying from Administrator/Alternate
Administrator to DON/Supervising Nurse/Clinical Supervisor to Case Management to Field RN. With this, Grace earned extensive experience in Licensed and Certified, Licensed Home
Health and Personal Assistance Services licensure categories. Grace specialized in QA and Documentation including certifications of COS-C for OASIS and HCS-D for Coding Compliance
and has worked under The Joint Commission, CHAP and AHCH accreditations. She received her Bachelor of Science in Nursing degree from Incarnate Word College in San Antonio, Texas and
currently works with Texas Association for Homecare and Hospice in the Home Care Education Nurse Manager role.
About the Presenter: Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager and is
now the Director of Regulatory Affairs. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she
worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the
ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy
Development and Strategic Planning.
[3801] HCSSA Regulatory Compliance for Administrators [Nov2023]
[3612] Health Care Fraud and Abuse Issues in Home Based and Community Care
An overview of health care fraud and abuse issues that are common
in health care, particularly in home based community care.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: In this program the presenter provides an overview of health care fraud and abuse issues that are common
in health care, particularly in home based community care. The program emphasizes operational mistakes and pitfalls that lead to False Claims, Anti-Kickback, OIG Exclusionary and Civil Monetary Penalty violations.
The discussion will discuss strategies associated with how such mistakes can be prevented and a review of cases with associated penalties as it relates to similar violations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Richard Y. Cheng, JD, CHC, Weaver Johnston Nelson, PLLC
About the Presenter(s): Richard Y. Chengis a health care attorney focused on corporate transactions, regulatory and
compliance matters. He represents a variety of health care providers (e.g., nursing facilities, home health agencies, hospices, assisted living facilities), investors
and private equity groups in healthcare purchases/sales, operations and before administrative agencies. He is certified in health care compliance and worked as an
occupational therapist before becoming an attorney.
[3612] Health Care Fraud and Abuse Issues in Home Based and Community Care
[3837] HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
In-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: With the introduction of the Home Health Value-Based Purchasing (HHVBP) Model, there's a direct financial implication for agencies based on their
Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) measures. It's vital for home health providers to recognize that "Patient Experience" is as crucial, if not more so, than the conventional view of
HHCAHPS as simply a "Patient Satisfaction" indicator. A detailed examination of HHCAHPS reveals that an impressive 17 out of 19 questions zero in on patient experience, underlining its increasing significance.
This focus resonates with the trends we've seen in acute care settings in the past few years. Elevating your agency's HHCAHPS scores holds significance because it indicates not just patient contentment but can also
catalyze enhancements in quality, influence reimbursement and financial support, establish a competitive edge, guarantee adherence to regulations, furnish ongoing insights, enhance staff involvement, and
foster a culture of accountability and transparency. Ultimately, this endeavor contributes to improved patient care and outcomes. In this program you will receive insights into the specific HHCAHPS questions
that influence patients' evaluations of clinicians. Actionable strategies are offered to help agencies enhance patient experiences, improve HHCAHPS scores, and cultivate a more robust relationship
between patients and clinicians in today's healthcare environment. View this in-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN MHA HCS-D, COS-C, HCS-H , Sr. Vice President/Principal-Coding and OASIS Department, SimiTree and Matthew Mulski, Co-founder and Director of Home Health Partnerships, TELOS Health Solutions
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a
Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C)
and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
About the Presenter(s): Matthew Mulski Over the past decade, Matthew has provided strategic guidance to numerous home health agencies, adeptly navigating intricate challenges through the
implementation of advanced technology and streamlined workflow processes. Prior to founding Telos in 2019, Matthew played an instrumental role in driving the growth of various startup technology
and service providers, with a specialization in serving the post-acute industry.
[3837] HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
In this rich-media training presentation Texas HHSC personnel provide useful information on TULIP to clarify use of this portal for TX HCSSAs.
Hello There! Are you a Nurse Aide or a Medication Aide looking for TULIP?
If so, you are NOT at the Texas HHS TULIP Portal; however here is some info for you!
Effective July 5, 2023, Nurse Aides (NAs) and Medication Aides (MAs) are now
required to use the new credentialing system in the Texas Unified Licensure
Information Portal (TULIP) for licensing certification or permitting activities. PL 2023-14
The original grace period was through October 31st, however, there was a significant
backlog due to identified system issues which led to an extended grace period. All NAs
certifications and MA permits active on June 16, 2023, will be considered active until
April 30, 2024.
Nurse aides renewing their certification are required to complete 24 hours of inservice education every 2 years. NAR Approved In-Service Education Programs has a list of approved programs. Nurse aides may complete 12 of the required 24 hours of in-service education in a healthcare entity other than a facility licensed or certified by HHS, the Texas Department of State Health Services or the Texas Board of
Nursing.
Effective July 5, 2023, HHSC will not accept or process paper forms that are emailed, mailed or faxed to HHSC.
So, click the following link to go to the Texas HHSC TULIP Online Licensure Application System
The official pages of the TX HHSC and TULIP portal display FAQs and TX HHSC contact info for your questions and inquiries.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The web-based system for Health and Human Services Commission, Texas Unified Licensure Information Portal (TULIP),
was designed for licensed long-term care providers. HHSC presents useful information to clarify use of this portal and provides information on the use of this system including but not limited to the following:
access to licensure information
licensure application and renewals
updates to the licensure information
user manual resource
payment portal use
TAHC&H Faculty/Presenter(s): Trent Banks, HHSC Regulatory Services
About the Presenter(s): Trent Banksis currently the Manager of Licensing and Certification with
Long-term Care Regulatory Licensing and Credentialing for the Health and Human Services Commission. He has served as the Home Health (HCSSA) Manager,
an Investigator VI (Team Lead) with Professional Credentialing Enforcement Unit, Regulatory Services Division with Health Human Service Commission.
He previously served as an Investigator IV in the PCEU at the Department of Aging and Disability Services (DADS). Prior to that, he was an investigator
at the Texas Department of Juvenile Justice’s Office of Inspector General. Trent was previously a Youth Rights Specialist in the Office of General
Counsel at the Texas Youth Commission where he worked to ensure the Rights and Safety of juvenile offenders. Trent has a bachelor’s degree in
International Studies from Southwest Texas State University.
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
[2181] High Tech Pediatrics at Home - It is More Than ABC's
Summary: This program addresses key issues in delivery of compliant and competent pediatric services to medically fragile children.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Smith, Ellie
Program Description: With changes to Medicare, increased
fraud scrutiny and desire for increased revenue streams, agencies look to pediatric programs to diversify.
Technology is certainly making management of children with Tracheostomies,
Ventilator dependence and other complex needs easier, and reimbursement for PDN looks attractive, but liability,
regulatory requirements, staff competency, documentation, and care management are necessary at more than basic levels
to meet quality of care and safety needs of these medically complex children. This program addresses key issues in delivery of compliant and competent
pediatric services to medically fragile children.
What are the high risk skills?
How do you determine competency?
Who are qualified staff? What are key clinical skills to manage trach and vent dependent children at home?
What are documentation challenges to address?
What is enough supervision for safe delivery of care?
How can positive outcomes be best achieved?
Would "minimum standards" be enough for your child?
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify three methods of determining nursing competence.
Evaluate the reference for Home and Community Support Services Agencies (HCSSA) minimum standards for licensure relating to staff.
Analyze three key elements of a compliant pediatric tracheostomy and ventilator competency program.
Identify three areas of high risk in providing pediatric tracheostomy and ventilator care.
Demonstrate pediatric nursing ventilator essential skills and competency.
Describe three key behaviors to observe during Registered Nurse (RN) supervisory and reassessment visits to children with tracheostomies.
Evaluate challenges to implementation of a pediatric ventilator competency program.
About the Presenter: Ellie Smith, RN, BSN, LMSW, Owner of Options Home Care Solutions,
is an experienced consultant and educator in pediatric nursing clinical skills and home care practice. Over the past 30+ years she has been
a part of creating and evaluating pediatric home care programs across the southwest. Her years of experience as a pediatric intensive care
and home care clinical educator, home care manager, and consultant provide a rich foundation for her information filled presentations. Ms.
Smith has developed and published the Pediatric Skilled Nursing Procedures Manual for Home Health and many other well received tools for
successful documentation, clinical competency and quality driven pediatric home care practice.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[2181] High Tech Pediatrics at Home - It is More Than ABC's
[3658] Higher-Acuity Home-Based Care Models
How familiar are you with the upcoming home-based care models of Hospital at Home and Choose Home?
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: How familiar are you with the upcoming home-based care models of Hospital at Home and Choose Home?
National speaker Kurt Baumgartel delves into the models and clarifies each one for provider's understanding. These upcoming models are an alternative for some
Medicare patients who opt to be discharged home versus remaining in an institution. Kurt will explain the goal of the models of helping Medicare patients recover
successfully at home and if these care models are a good fit for your agency. Don't be late to the game--come learn about these models now!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
About the Presenter(s): Kurt Baumgartel is Executive Vice President of Home-Based Care for Compassus’ care
continuum across Home Health, Home Infusion Palliative and Hospice. He joined Compassus in 2020 at a pivotal period of growth for the company as Compassus and Ascension
became partners in Ascension at Home. Baumgartel has extensive experience leading home health and hospice organizations gained over more than 20 years in leadership in the
health care industry. Previously Baumgartel was chief operating officer of Evolution Health and Ascension at Home. Before that he held executive positions that include
president of Allegheny Health Network’s Home Health and Hospice division, president and chief operating officer of Celtic Healthcare, and president of subsidiary Celtic Living Assistance Services.
Baumgartel is active in several professional associations, has been published in trade periodicals and invited as faculty at professional conferences
on various home health care topics. He completed a fellowship at the University of Pittsburgh Joseph M. Katz Graduate School of business. He holds a master’s degree in
Physical Therapy and a bachelor’s degree in Health Sciences, both from Duquesne University in Pittsburgh, Pennsylvania.
[3658] Higher-Acuity Home-Based Care Models
[2973] HIPAA Compliance - Minimizing Your Risk
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary:Learn to be HIPAA compliant and
minimize your agency’s risk and potential liability.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty:Acevedo, Luis
Program Description:
Achieving compliance with HIPAA’s Privacy and Security Rules continues to prove an overwhelming
task for home health and hospice administrators. The recent initiation of compliance audits has
most providers on the edge and running for the hills! Are you ready for an audit? Is policy
development, employee training and technical oversight enough? Learn to be compliant and
minimize your agency’s risk and potential liability. Presentation Date: 11.15.2016
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate
an intent to change their practice by adhering to the HIPAA Privacy Rule, Security Rule, and Breach
Notification Audit Program in an effort to protect patient privacy.
About the Presenter: Luis Acevedo, Esq. with Brooks Acevedo Attorneys at Law,
has substantial experience in executive management of large healthcare corporations, as well as extensive knowledge of Health Law including
licensing, access, regulation, compliance, Stark Law, anti-kickback and e-health. He offers impressive experience in
healthcare transactions, corporate and business counseling. Mr. Acevedo has used his extensive background to help health care
clients with sales and transactions, to resolve internal conflicts, as well as conflicts with government agencies.
[2973] HIPAA Compliance - Minimizing Your Risk
[3122] HIPAA Compliance for Hospice Agencies
Overview of requirements and applications in hospice setting.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][9]community resources
Program Description:Complying with HIPAA requirements isn’t always easy, and hospices have some
unique complications. There are often a number of family members, unique and intricate family dynamics and often stressful
family situations; communication amongst staff working remotely but as a team; volunteers; working with records after a
patient’s death; etc. This program provides an overview of the HIPAA requirements and application in the hospice setting.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing HIPAA regulations as they pertain specifically to hospice patients.
TAHC&H Faculty/Presenter: Katie Wehri, Healthcare Provider Solutions
About the Presenter: Katie Wehri is Director of Operations Consulting for Healthcare Provider Solutions, Inc. (HPS) She joined HPS in 2017 with
more than 25 years in the hospice, home health, private duty and palliative care industries and is certified by the Health Care Compliance Association
in health care compliance and health care privacy compliance. She was a provider executive for 13 years and began consulting at the national level in 2009
specializing in regulatory and accrediting organization standards interpretation, all aspects of healthcare provider operations, and compliance. She has worked
with multiple state and national associations and has written numerous articles and provided numerous presentations on these topics.
[3122] HIPAA Compliance for Hospice Agencies
[3528] Hiring Sucks! Let's Do it Better!
Learn how the hiring process starts days before the job ad
posts or the first resume is reviewed
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program you will learn how the hiring process starts days before the job ad
posts or the first resume is reviewed. It will delve into the importance of defining what is considered ideal and how to quantify it. It will also
teach why training matters to your hiring team and who should be on it. It will use a book written by Patrick Lencioni to frame the discussion
around the interview process and detail the steps needed to improve your talent management incuding:
Intent matters
Interview Framework: (Humble, Hungry, and Smart)
Gap acknowledgement- What is your process missing and what you need to stop doing?
Key takeaways that you can use to transition your process into a talent retention program
Helpful step by step instructions to create a brand-new process
TAHC&H Faculty/Presenter(s): Greg Henderson, Whirks
About the Presenter(s): Greg Hendersonbrings over 20 years of military experience and operational knowledge
into working first-hand with his clients as the HRO Manager at Whirks. He is engaged in helping small business owners establish awe-inspiring organizations by
enhancing their HR solutions to provide purpose, direction, and motivation through an innovative and personable approach. Greg was recently invited to be a
member of the exclusive Forbes Human Resources Council and is a regular editorial contributor for Forbes. Host of a weekly LinkedIn video series called
“From Boots to Loafers”, Greg draws on his past military leadership as a focal point for today’s leaders. Greg has a passion to help small business owners
achieve their goals which continues to fuel Whirks mission for its clients and itself, to get one step better every day. Greg is married to Amanda and
they have 5 children. When he is not in the office, Greg enjoys spending time with his family traveling and going on daily adventures.
[3528] Hiring Sucks! Let's Do it Better!
[1514] Home Care's New Trilogy: CAHPS, Quality
and Customer Service
Subscription Type: Individual
Faculty: Ashe
Thanks to the new CMS mandated CAHPS
survey, patient satisfaction, quality and customer service has moved to the
forefront of successful home care agency management. Learn why CAHPS will shape
your future, what strategies lead to better quality outcomes and what the role
of customer service will be inpatient satisfaction, home health quality and
profitability. Get insights into the five measures that will be included in Home
Health Compare and how to improve your performance with each of them. With over
twenty-five years providing patient satisfaction and customer services and in
reviewing the scores of millions of patients, Fazzi Associates provides real
life examples of what works, what doesn't work and what you can do immediately
to improve your CAHPS scores.
This program is presented by Tim Ashe,
RN, MS, MBA, partner and director, Fazzi National Operational Consulting
Services.
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
[3759] Home Health Emergency Preparedness
Outlines the required components, steps and timelines needed to ensure agencies are survey ready.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for Licensed & Certified Providers package.
Order PKG6993 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Program Description: An Emergency Preparedness program that includes all required elements will result in a survey free of E-tags and an agency prepared to deal with all possible hazards! This
session outlines the required components, steps and timelines needed to ensure agencies are survey ready related to the Emergency Preparedness Conditions of Participation. This
session will address all required components of a compliant Home Health Emergency Preparedness Program that meets regulatory guidelines and all elements needed to have an
effective Emergency Preparedness Program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.10.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Victoria Barron, MBA, BSN, RN, COS-C, Clinical Consultant, Healthcare Provider Solutions
About the Presenter(s): Victoria Barron is a Registered Nurse who joined Healthcare Provider Solutions in December 2021 as a Clinical Consultant.
As part of the HPS clinical consulting team, Victoria provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance. With more than 38
years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she
has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, CHAP surveyor, mock surveyor, QAPI team
member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse. Victoria is a licensed Multistate
Registered Nurse and is a CHAP certified Home Health and Hospice Consultant.
[3759] Home Health Emergency Preparedness
[PKG6871] Home Health Final Rule FY2023 | 2 Parts
A comprehensive overview of the 2023 Home Health Final Rule
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Program Description: A 2-Part Program. A comprehensive overview of the 2023 Home Health Final Rule.
Develop an understanding of the final Home Health VBP structure through an overview including historical pilot program results,
finalized timelines, and performance measures. Learn how to leverage data in order to model the overall financial impact on your individual agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part One: 1.0 Clock Hr(s)
Part Two: 1.0 Clock Hr(s)
Continuing Education for Nurses
Part One: 1.0 Clock Hr(s)
Part Two: 1.0 Clock Hr(s)
This program awards CNE until 11.16.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Mike Simione, Director, Cost Reports, SimiTree and John Rabbia, PT, DPT, MS, MBA, COS-C, Director, Operations Consulting, SimiTree
About the Presenter(s): Mike Simione s a Manager with Simione Healthcare Consultants and has been an employee since 2011.
Michael has wide-ranging experience in budgeting, strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking.
Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a Master of
Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class.
Michael’s extensive work with Simione Healthcare Consultants includes the development of comprehensive financial, clinical,
staffing and marketing analysis tools to improve efficiencies and financial performance for various home health, hospice and private duty companies.
In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting, financial
feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations.
Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing, providing in-depth evaluations
and trending of quality initiatives, as well as detailed projections on the potential financial impact to home health organizations.
As an active participant in his profession and community, Michael is a member of the National Association for
Home Care & Hospice, the Home Care and Hospice Financial Managers Association, the Young Home Care and Hospice Financial Managers Association and the Arizona Association for Home Care.
About the Presenter(s): John Rabbia brings over a decade of home health operations leadership experience and provides a
balance of both clinical and operational expertise. As a consultant with SimiTree Healthcare Consulting, John has worked with agencies across the country to
use their data to drive strategic improvement efforts for financial and operational indicators.
[PKG6871] Home Health Final Rule FY2023 | 2 Parts
[3831] Home Health Hot Topics
Covers Medicare HH updates.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Home Health
Program Description: This program covers Medicare updates, and include such topics as...
Home Health utilization
Review Choice Demonstration data
Comprehensive Error Rate Testing data
Appeal information
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3831] Home Health Hot Topics
[3758] Home Health Infection Control
Reviews all required infection control rules and regulations for a successful licensed and certified agency survey.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for Licensed & Certified Providers package.
Order PKG6993 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Program Description: This session reviews all required infection control rules and regulations for a successful licensed and certified agency survey.
Home Health Infection control programs require monitoring, control, surveillance, prevention and education. Noted speaker, Lynn Smith with SimiTree, will help answer these questions: What does a surveyor focus on? What areas
does the surveyor look at regarding infection control? (home visits, policies/procedures, education) What changes are anticipated with the end of PHE ?
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.10.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lynn Smith, RN, MSN, Senior Manager, Compliance and Regulatory, SimiTree
About the Presenter(s): Lynn Smith has over 28 years of clinical, management, and survey experience in the home health and hospice arenas. Lynn’s most recent position prior to joining SimiTree was as a full-time surveyor for home health, hospice, and palliative care for 9 years.
In her role as a Senior Manager, Lynn provides consultation and direction in maintaining agency licensure, accreditation, and coverage compliance requirements. Lynn conducts mock surveys and supports state, federal, and accreditation survey preparedness and plan of correction follow-up. Lynn assists organizations with staff training regarding Medicare eligibility and regulatory requirements and acts as a resource to clients and other SimiTree teams regarding state, federal, and accreditation compliance and regulatory updates.
Lynn is a CHAP Certified Consultant and an ACHC Certified Consultant. Lynn earned her B.S. in nursing from Indiana University of Pennsylvania and her M.S. degree in nursing administration from the University of Phoenix.
[3758] Home Health Infection Control
[3760] Home Health Plan of Care Deficiencies and Documentation Tips
Learn tips and helpful items to have in your POCs to save time and avoid those dreaded G-tags!
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for Licensed & Certified Providers package.
Order PKG6993 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Program Description: The patient plan of care (POC) is a hotbed of opportunity for surveyors to find deficiencies. As the foundation of every patient’s care, the POC contains orders, medications,
identifiers, frequencies, interventions, goals, certification statement…you get the picture…there are a LOT of areas for error! In this session, we will look at the most common
deficiencies cited and learn ways to avoid them. You will learn tips and helpful items to have in your POCs to save time and avoid those dreaded G-tags! In addition, we will
review examples of documentation statements and narratives that can be customized for your patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 05.10.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Amheiser, BSN, RN, Director of Education Services, HealthCare ConsultLink
About the Presenter(s): Jennifer Amheiser has over 29 years of healthcare experience serving in acute care and community settings.
As Director of Education Services at HealthCare ConsultLink, she coordinates the home health, hospice, and PAS educational events and also manages the online educational portal,
EducationLink, set to be launched in a few short months. As a consultant with HCL, she assisted numerous agencies with QAPI processes, emergency preparedness plans, due
diligence surveys, and start-ups. Jennifer especially enjoys educating agencies and helping with measures that directly impact patient care.
[3760] Home Health Plan of Care Deficiencies and Documentation Tips