TX HCSSA ADMIN: ANNUAL CE

12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later

[12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later
Prepayment for 12 Hrs of Annual CE | Choose online programs later | Assign to yourself or other individual. When you order this item you will receive a prepaid CE code that can be exchanged anytime within 12 months of purchase for 12 hours of Texas HCSSA Administrative CE training programs available on the HCIN Store. Ensure your administrators and alternates get their annual CE and stay in compliance by prepaying their annual CE hours! Provide the coupon code to an administrator or alternate; they select the programs they want and checkout with the prepaid CE code. How It Works: Place this Item in your Cart and checkout. During checkout you will identify who will be using this prepaid CE code. After payment, we generate a prepaid CE code and email it along with instructions on choosing training programs. When ready to use the prepaid CE code, visit the HCIN Store to browse and choose programs totaling 12 hours of annual CE. At checkout, enter the prepaid CE code in the field labeled [Discount Code] to apply the $360.00 credit. FAQ Do I need to choose all 12 hours at once? You can order less than 12 hours on your first order. We will recalculate your credit balance and email you a new prepaid code. Your next order must use the remaining balance in full. What if my program selections exceed the $360 amount? Once the prepaid CE credit is applied, any additional amount due will be shown. That amount can be paid during checkout using a credit/debit card or PayPal account. Will I receive a receipt for my order? Yes! You will receive a sales receipt for the purchase of the 12 HR Annual CE | PrePaid Credit for Administrators. When the prepaid CE code is used, you will receive another receipt that shows the programs chosen, the prepaid CE code that was applied and any additional payment that may have been made. Can I change who uses the prepaid CE code once it's assigned? Yes! Contact HCIN by email or phone and we can re-issue the prepaid CE code to a different individual. Questions? Contact HCIN directly if you have any questions! [12HR_ADMINCE_PREPAID] 12 HR Annual CE | PrePaid Credit for Administrators | Choose Programs Later

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Multiple Presenters

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12HR_ADMINCE_PREPAID

2021 & Beyond - RAP Phase Out

[3464] 2021 & Beyond - RAP Phase Out
Ready for 5-day, no-pay RAPs in 2021? Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: There are significant changes that are going to occur in 2021 and 2022 with the Phasing out of the RAP and the introduction of the Notice of Admission. RAPs will have NO associated reimbursement in 2021, but will carry a monetary penalty if not filed timely. The Notice of Admission completely eliminates that RAP and carries a penalty that could erase all payments for the entire time you have cared for the patient! Preparation is KEY! Program Learning Outcome: Participants will actively engage in the activity and will indicate an intent to change their practice by identifying the 2021 RAP requirements, including timeliness parameters, the 2022 Notice of Admission and the impact of PreClaim Review of the Review Choice Demonstration. TAHC&H Faculty/Presenter(s): Melinda Gaboury | COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1. [3464] 2021 & Beyond - RAP Phase Out

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Gaboury, Melinda

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3464

22 Tips to Find and Keep Non-Medical Caregivers

[742] 22 Tips to Find and Keep Non-Medical Caregivers Subscription Type: Individual Faculty: Tweed In this seminar, Stephen Tweed addresses the staff recruitment and retention challenges faced by private duty home care providers, focusing specifically on non-medical caregivers. Stephen shares with viewers practical tools and tips, discusses the importance of finding and keeping non-medical caregivers and offers advice on preparing a recruiting and retention action plan. For the past 25 years, Stephen Tweed has served the home care industry as a business strategist, professional speaker, author and consultant. He has served as a board member for three not-for-profit home care agencies and as the Interim President and CEO of a $25 million home care company. He is the father of a 36-year-old son who uses the services of home care on a daily basis. Stephen is also Past-President of the National Speakers Association, a professional society of 3800 experts who speak professionally. As principal of Leading Home Care, Stephen brings this wealth of knowledge and experience and applies it as the leader of this exciting company serving the home care industry. Education-Training Credits: 1.1 Hr(s) HCSSA Administrator/Alternate

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Tweed, Stephen

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742

A Bold New Frontier: Fraud and Abuse in Hospice

[1613] A Bold New Frontier: Fraud and Abuse in Hospice Subscription Type: Individual Faculty:Brooks & Berliner This program describes some of the more recent practices in hospice operations and marketing that may be subject to scrutiny by various government agencies, such as relationships with referral sources (including nursing homes and assisted living facilities), Medical Director Agreements, unscrupulous marketing practices, documentation of continuous home care (CHC) and general inpatient (GIP) levels of care and site of services, and coordination of care documentation. The speakers discuss any recent applicable Medicare Administrative Contractor (MAC) and Zone Program Integrity Contractor (ZPIC) activity, or Recovery Audit Contractor (RAC) identified issues, that provide insights into the enforcement arena. The speakers the explore actions that hospices can take to prevent calling unwanted attention to their agencies. About the Presenters: Troy Brooks, JD is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Troy Brooks & Associates in Houston, Texas. Marie Berliner, JD has been counseling healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. During law school, Ms. Berliner was a legal fellow in the Office of U.S. Senator George J. Mitchell (then Chairman of the Senate Finance Health Subcommittee), and was a law clerk with the American Health Care Association. She has also been a regular speaker (2004-2008) on Medicare issues the TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws. Education-Training Credits: 2.0 Hrs HCSSA Administrator/Alternate

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Brooks, Troy & Berliner, Marie C

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1613

A Corporate Integrity Agreement May be Good Medicine

[2821] A Corporate Integrity Agreement May be Good Medicine Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary:Ensure your risk and compliance programs meet the Federal Sentencing Guidelines (FSG). HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Bommelje, Karen Program Description: In today's healthcare environment there is an ever-increasing amount of scrutiny and government oversight of home health and hospice providers. It may not be a question of "if" you are ever under investigation, but "when" your agency is under the microscope. It is becoming increasingly necessary to ensure your risk and compliance programs meet the Federal Sentencing Guidelines (FSG). This program looks at specific Corporate Integrity Agreements (CIAs) and how closely mirrored they are to the FSG. A robust, effective and ethical compliance program that is more than a binder on the shelf will be a key to keeping the "medicine" away! Presentation Date: 11.17.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the Seven Elements of a compliance program Explain how to evaluate the effectiveness of your current compliance plan Describe how an effective compliance plan will assist in reducing risk About the Presenter:
Karen Bommelje is a seasoned professional with more than 25 years of nursing, management, and consulting experience in the health care industry, including: home care, pediatrics, hospice, long-term care, home care pharmacy/infusion, and medical equipment/respiratory. Prior experience includes Corporate and Regional positions with multi-site Home Health and Hospice providers. Karen’s focus since 1991 has been in Regulatory, Quality, Accreditation and Compliance areas. Karen has been with Simione Healthcare consultants for the past five years where she is a Senior Manager on the Compliance Team responsible for management of regulatory and compliance projects for attorneys and clients. [2821] A Corporate Integrity Agreement May be Good Medicine

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Bommelje, Karen

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2821

Abuse, Neglect & Exploitation: Common Mistakes & Practical Solutions

[2657] Abuse, Neglect & Exploitation: Common Mistakes & Practical Solutions Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: Understand TX ANE regulations & process with this program. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][4]ethics §558.260[a][6]risk assessment and management Faculty: Brooks, Troy Program Description: Texas has some of the most stringent regulations related to the identification and investigation of suspected ANE in home health and hospice. In this program Troy Brooks discusses the rules that dictate an agency’s policies and responses to suspected ANE. He also examines common mistakes that agencies make with regard to ANE complaints and practical steps to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.18.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the rule that addresses self-reported incidents of abuse, neglect, and exploitation, for Home and Community Support Services Agencies. Identify two laws that provide definitions for ANE as it is used in § 97.249. Describe the key elements that a policy to enforce §558.249 should include. Discuss one consequence for failing to properly self-report ANE. About the Presenters:
Troy Brooks, JD, is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law in Houston, Texas. [2657] Abuse, Neglect & Exploitation: Common Mistakes & Practical Solutions

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Brooks, Troy

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2657

Abuse, Neglect & Exploitation: Common Misunderstandings

Presentation Info: Presentation Date: November 13, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hrs Social Worker 1.00 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][7]abuse, neglect, and exploitation §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management Program Description: For the last several years, the failure to timely report allegations of ANE to the appropriate authorities ranks in the top 10 licensure violations for home health and hospice providers. For home health (including skilled care and PAS), it has been the third most commonly cited violation coming in behind management responsibilities of both the supervising nurse and the administrator. Usually one or both of those is cited along with the failure to timely report. Almost without exception, there are penalties assessed with each failure to timely report. At times, the failure will result in license revocation. More times than not the failure to report is due to agency staff misunderstanding this obligation or misunderstanding what constitutes an allegation of ANE. By examining these common misunderstandings and mistakes you will learn practical steps to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their clinical practice. TAHC&H Faculty/Presenter: Troy Brooks About the Presenter:
Troy Brooks, Esq is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health and hospice agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law in Houston, Texas. [3100] Abuse, Neglect & Exploitation: Common Misunderstandings

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Brooks, Troy

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3100

Abuse, Neglect & Exploitation: New Investigative Procedures & Reporting

[2970] Abuse, Neglect & Exploitation: New Investigative Procedures & Reporting Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:This program addresses the processes needed to maintain compliance with Texas ANE regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][6]risk assessment and management Faculty:Brooks, Troy Program Description: Texas has some of the most stringent regulations related to the identifcation and investigation of suspected ANE in home health and hospice. This program presents the new rules & investigation process identifed in Senate Bill 1880 that was passed last legislative sessions. SB 1880 provides for the Texas Department of Family and Protective Services to be the state agency with primary jurisdiction over ANE investigations. Examined is how these investigations have changed since the implementation of SB 1880 and what has not changed. By examining common mistakes that agencies make with regard to ANE complaints you will learn practical steps to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.14.2016 Learning Outcomes(s): Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their practice. About the Presenter:
Troy Brooks is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health and hospice agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law in Houston, Texas. [2970] Abuse, Neglect & Exploitation: New Investigative Procedures & Reporting

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Brooks, Troy

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2970

Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880

[2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880 Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:How new rules & investigation process identified in the recently passed Senate Bill 1880 that dictates an agency's policies and responses to suspected ANE HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Faculty:Brooks, Troy Program Description: Texas has some of the most stringent regulations related to the identification and investigation of suspected ANE in home health and hospice. This program discusses the new rules & investigation process identified in the recently passed Senate Bill 1880 that dictates an agency's policies and responses to suspected ANE. Also examined are common mistakes that agencies make with regard to ANE complaints and practical steps to avoid them. From the intake of the complaint to the closing of the investigation, this program addresses the processes needed to maintain compliance with Texas regulations. Presentation Date: 11.17.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the rule that addresses self-reported incidents of abuse, neglect, and exploitation for Home and Community Support Services Agencies. Identify two laws that provide definitions for ANE as it is used in § 97.249. Describe an allegation of abuse. Describe Texas Senate Bill 1880. About the Presenter:
Troy Brooks is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Brooks Acevedo Attorney at Law, here in Houston, Texas. [2826] Abuse, Neglect & Exploitation: New Rules from TX Senate Bill 1880

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Brooks, Troy

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2826

Abuse, Neglect and Exploitation: Agency Investigations

[3306] Abuse, Neglect and Exploitation: Agency Investigations
A detailed, step by step, process for reporting ANE according to the HCSSA regulations. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements? In this presentation Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services discusses expectations listed in the Texas Administrative Code for Agency Investigations and provides a detailed, step by step, process for reporting according to the HCSSA regulations. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their clinical practice. TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services About the Presenters:
Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing, where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager. [3306] Abuse, Neglect and Exploitation: Agency Investigations

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Diaz, Idalia [TX HHS]

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3306

Abuse, Neglect and Exploitation: The Failure to Report Timely ANE

[3137] Abuse, Neglect and Exploitation: The Failure to Report Timely ANE
Gain a better understanding of what goes wrong when an allegation of abuse, neglect and exploitation is not timely reported to the authorities. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][2]development and interpretation of agency policies Program Description:The failure to timely report A&E to the Department of Family and Protective Services a nd to DADS remain one of the higher range license violations among home and community care service agencies in Texas. There are several reasons for this. First, many times management staff have the misunderstanding that they must make a judgment call as to whether or not an allegation has been made. Second, middle management staff and delivery staff usually fail to understand how to dignify an allegation estimate. This presentation examines final orders from the Texas Health and Human Services commission dealing with allegations of abuse, neglect and exploitation. By examining these cases, as opposed to discussing a hypothetical story, the viewer will gain a better understanding of what goes wrong when an allegation of abuse, neglect and exploitation is not timely reported to the authorities. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their clinical practice. TAHC&H Faculty/Presenter: Troy Brooks, JD About the Presenter:
Troy Brooks a former Assistant General Counsel for the Texas Department of Human Services, the predecessor agency of the Texas Health and Human Services Commission has practiced almost exclusively in the area of non-acute long term care in Texas and throughout the country. This year marks Mr. Brooks 20th year of practicing law. He began as a judicial clerk for the Honorable B. Dexter Ryland, Chief Judge of Louisiana’s 9th Judicial District Court. Mr. Brooks now has his own firm, The Brooks Law Group, which provides a full range of services for healthcare providers throughout Texas and the rest of the country. In the words of Mr. Brooks, “we don’t have the sense to tell a healthcare provider we won’t help them with something. From corporate law, mergers and acquisitions, ADRs, RACS, ZPICs, UPICs and licensure issues, we do it all.” [3137] Abuse, Neglect and Exploitation: The Failure to Report Timely ANE

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Brooks, Troy

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3137

Achieve Rewards from Your Performance Data

[3049] Achieve Rewards from Your Performance Data Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: TX MCOs present potential VBP/VPC approaches. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Angie Parks, United Healthcare; Robert Wells and Ceseley Rollins, Superior Health Plan; Kelley Longhofer, Community First Program Description: Texas Medicaid payors are beginning to look at new payment models called “Value-Based Payments (VBP) and/or Value Based Contracting (VBC).” The idea behind the new models is for payors to work with providers to ensure delivery of high quality and cost-effective care to their members. TAHC&H brings you three (3) Medicaid Managed Care Organizations (MCOs) to present a panel discussion about steps a provider might want to take for structuring a VBP/VBC with a payor. Providers will also learn how these (3) Texas MCOs are currently rolling-out VBP/VBC. They will spend time discussing the process they implement with providers and elements needed to create VBP/VBC. Implementing a program in collaboration with your MCO could earn your organization rewards for quality services and care. Understanding how your data is involved as well as other reporting requirements is critical to your success, so don’t miss this opportunity to be ahead of the curve rather than behind it! Presentation Date: 08.09.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and implement agency data evaluation projects that will enhance their ability to participate in Value-Based Purchasing programs. About the Presenter:
Angie Parks serves as the Senior Director for Quality Management & Performance for UnitedHealthcare Community Plan of Texas. She has been with the plan since 2013. She oversees the local quality programs for UHC’s Medicaid, MMP and DSNP plans. Ms. Parks is a registered nurse who holds a Bachelor of Science in Nursing from the University of Texas Health Science Center, and a Bachelor of Science in Adult & Corporate Fitness/Wellness from Abilene Christian University. About the Presenter:
Ceseley Rollins has been working with the STAR+PLUS program since 1998. She began working in Houston, Texas shortly after the initial implementation for the STAR+PLUS program and has been working for the program ever since. Ceseley has played a significant role with each STAR+PLUS expansion/implementation due to her role as Provider Relations Manager, Director of Operations, through her current role as Vice President, Medicaid Operations for Complex Care Programs which includes STAR+PLUS, STAR Kids and STAR Health. About the Presenter:
Robert Wells is the manager of Superior Healthplan’s Transformation Projects group. He designs and manages value based incentive projects and works closely with HHSC to implement state directed alternative payment models. For several years, Robert has been on the forefront of finding new ways for managed care organizations and Superior to interact with their provider networks. Robert has a background in provider relations and business operations and lives in Austin with his wife, three children and six chickens. About the Presenter:
Kelley Longhofer has 25 Years in Health Care Operations for Commercial, Medicare and Medicaid, 20 Years in Managed Medicaid Program Management and Operations as well as Provider Network Management, and 18 Years with STAR+PLUS and now STAR Kids in Program Management and Operations. Kelley has worked in national health plan organization as well as local Texas provider sponsored health plans. Kelley is currently working with Community First Health Plans in San Antonio after a long tenure with Amerigroup. [3049] Achieve Rewards from Your Performance Data

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Parks,Wells,Rollins & Longhofer

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3049

Achieving Efficiencies in Back Office Staffing & Structure

[2662] Achieving Efficiencies in Back Office Staffing & Structure Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: How to measure & control back office costs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Faculty: Gaboury, Melinda Program Description: Having and efficient back office that is accountable to key performance metrics is a key component to financial wellbeing. As an administrator, you are responsible for “implementing an accounting and budgeting system that promotes the health and safety of the agency’s clients” (TAC §558.243). This program presents the cost indicators that must be understood in making operational decisions, items needed to develop billing performance measures that hold the billing department accountable and detail items to review in order to evaluate your back office structure. Supervising nurses may also benefit from a working knowledge of back-office processes to improve collaboration between billing and clinical aspects of patient care. Presentation Date: 11.18.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify the cost indicators that must be understood in making operational decisions regarding back office staff Develop billing department performance measures Detail items to review to evaluate back office structure About the Presenter:
Melinda Gaboury, COS-C, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc. (HPS). Melinda and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical and cost reporting services to the home health industry. She has over 20 years’ experience in Medicare Home Health Reimbursement and has remained on the cutting edge of Medicare PPS since the regulation’s inception. She has helped her clients bridge the gap between clinical and financial issues and has been a seminar and webcast presenter for 20+ State Home Care Associations. She is also the author of “Home Health Pocket Guide to OASIS-C.” [2662] Achieving Efficiencies in Back Office Staffing & Structure

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Gaboury, Melinda

Model

2662

Achieving HIPAA Compliance

[2513] Achieving HIPAA Compliance Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: HIPAA compliance is a hot topic again...and will remain that way. Find out why. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Acevedo, Luis Program Description: Achieving compliance with current HIPAA’s Privacy and Security Rules continues to prove an overwhelming task for home health and hospice administrators. Policy development, employee training requirements, technical oversight and notice requirements may seem too onerous or burdensome to your daily operation. Never fear! It is not the end of the world! You can learn to be compliant and minimize your agency’s risk and potential liability and protect your patients privacy rights. Presentation Date: 11.19.2013 Program Objectives: Upon completion of this program, the viewer will be able to: Describe an example of an administrative safeguard under the Privacy Rule List one example of when a healthcare provider can release protected health information without authorization Identify one situation in which a healthcare provider can be subject to a penalty for a HIPAA violation Identify one entity to which the Security Rule would apply Identify one duty of the HIPAA Privacy Officer About the Presenter:
Luis Acevedo, JD, with Brooks Acevedo Attorneys at Law, has substantial experience in executive management of large healthcare corporations as well as extensive knowledge of Health Law including access, regulation, compliance, Stark Law, anti-kickback and e-health. As a former in-house counsel for Atlantis Health Care Group, Inc. he offers impressive experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal conflicts, sales and transactions, and conflicts with government agencies. [2513] Achieving HIPAA Compliance

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Acevedo, Luis

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2513

Achieving Regulatory Efficiencies

[3106] Achieving Regulatory Efficiencies
Many tips and ways to streamline and simplify the execution of compliant management. TAHC&H Faculty/Presenter: Kay Hollers Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Today’s Home Care Executive is confronted with myriad regulatory requirements about State and Federal compliance, reimbursement requirements, personnel management, confidentiality and safety requirements, taxation and much more. This presentation focuses on and proposes changes to processes and systems that streamline and simplify the execution of compliant management. Maintaining the focus on efficiencies, the presentation also discusses: appropriate delegation strategic outsourcing time management hints communication techniques useful technological tools Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing efficiencies to streamline operations related to regulatory requirements. About the Presenter:
Kay Hollers, RN MPH COS-C HCS-D is an Independent Consultant for HealthCare ConsultLink and has over 35 years’ experience in administration of and consulting with home health and hospice agencies. She holds a post-Masters certification in Healthcare Evaluation from Wayne State University with emphasis on quality evaluation in healthcare settings and is a frequent presenter to public and private audiences on topics such as OASIS accuracy, care planning, clinical best practices, and QAPI procedures. [3106] Achieving Regulatory Efficiencies

Speaker

Hollers, Kay

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3106

Administrator Training: Initial Training Requirements

Administrator Training: Initial Training Requirements Summary: Addresses seven (7) required topics for Texas HCSSA administrators. HCSSA Topic(s) Addressed: §558.259[c][1] information on the licensing standards for an agency §558.259[c][2] information on the state and federal laws applicable to an agency §558.259[d][2]legal issues regarding advance directives §558.259[d][3]client rights, including the right to confidentiality §558.259[d][5]complaint investigation and resolution §558.259[d][7]abuse, neglect, and exploitation §558.259[d][8]infection control Faculty: Hammond, Rachel Program Description: This program presents the regulations required of home care agencies in order to comply with the rules and provide quality care. Topics covered include: licensing standards state and federal laws applicaple to agencies Advanced Directive law requirements client rights and responsibilities abuse, neglect, or exploitation complaints infection control Program Objectives: Upon completion of this program, the viewer will be able to: Indentify licensing standards, state and federal laws applicable to their agency license Discuss Advance Directive law requirements Discuss Client Rights and responsibilities Identify what qualifies as abuse, neglect, or exploitation Identify what is considered a complaint Discuss infection control regulations About the Presenter: Rachel Hammon is the Director of Clinical Practice and Regulatory Affairs for TAHC&H. Rachel has been in health care for 17 years with over 11 years of home care experience, including pediatric case manager, Medicare case manager, Administrator/DON and Corporate Director of Clinical Services, with the majority of her time focused on supervision and management of home care pediatric programs. At TAHC&H, Rachel provides clinical and technical assistance related to both federal and state regulations. She currently serves on the Nursing Practice Advisory Council for the Texas Board of Nurse Examiners. Education-Training Credits: 0.75 Hr(s) HCSSA Administrator/Alternate addressing TX: §558.259[c][1] information on the licensing standards for an agency §558.259[c][2] information on the state and federal laws applicable to an agency §558.259[d][2]legal issues regarding advance directives §558.259[d][3]client rights, including the right to confidentiality §558.259[d][5]complaint investigation and resolution §558.259[d][7]abuse, neglect, and exploitation §558.259[d][8]infection control [468] Administrator Training: Initial Training Requirements

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Hammon, Rachel

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468

Administrator’s Guide to Developing Your Director of Nursing

[3051] Administrator’s Guide to Developing Your Director of Nursing Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:Guidance to ensure the Administration and clinical team works together. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Jennifer Lopez, BSN, RN Program Description: Regardless of an Administrator’s credentials, they are held responsible for both the operational and clinical aspects of home care services. Home care is one of the toughest industries for compliance given the never ending maze of rules and regulations. This is true both in the Administrative side and Clinical side. With that comes the very delicate question, how does an Administrator help develop and guide the Director of Nursing to ensure clinical issues don’t balloon to enforcement level violations that could affect the overall operation of the agency? Ensuring the Administration and clinical team works together is critical to successful operations. In this presentation you will hear from your colleague and TAHC&H President who can share helpful tips to implementing this team approach in your agency. Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing best practices that allow the administrator to effectively train the Director of Nursing to oversee the clinical operations of the agency. About the Presenter:
Jennifer Lopez, BSN, RN is the State Health Services Director for ResCare. She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987, Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN). Her current responsibilities include providing education, training and clinical support for the ICF, HCS and CLASS programs in Texas. She also serves as President of the Texas Association of Home Care and Hospice. Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations. Jennifer has a passion to ensure each person cared for receives the highest quality care possible. [3051] Administrator’s Guide to Developing Your Director of Nursing

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Lopez, Jennifer

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3051

Administrator’s Role in Risk Management

[2512] Administrator’s Role in Risk Management Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: An overview of some of the common areas of risk that an administrator must consider. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][4]ethics §558.260[a][6]risk assessment and management Faculty: Patterson, Charlotte Program Description: Administrators wear many hats. One of the most important roles however is the Administrator’s duty to recognize and mitigate risk factors.This program provides an overview of some of the common risk areas that an agency should be considering. Presentation Date: 11.19.2013 Areas of review will include: patient care nursing practice employee property financial risks Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the broad areas of risk encountered in running an agency Distinguish the 4 types of business insurance Identify at least 3 common risks that Administrators encounter Identify potential mistakes and practice guidelines in risk management About the Presenter:
Charlotte E. Patterson, RN, BSN, JD, is a VP, Associate General Counsel – Healthcare at Golden Living, a family of healthcare companies, including rehab, assisted living, skilled nursing care, and hospice. Collectively, the Golden Living family of companies has more than 42,000 employees who provide quality healthcare to more than 60,000 patients every day. Ms. Patterson assists the staff by providing legal and compliance guidance regarding a wide range of matters, including Health Law, State and Federal regulations, HR and employment issues. Her past practice includes Chief Compliance Officer for a large Homecare and Hospice organization, Claims Counsel for an international insurance corporation and Medical Malpractice litigation. Ms. Patterson received her B.S. in Nursing at the University of Florida and her J. D. at the University of Texas. [2512] Administrator’s Role in Risk Management

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Patterson, Charlotte

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2512

ADRs, RACs, ZPICs & More: What's All the ToDo & Is Your Agency at Risk?

[2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk? Summary:Understand all types of reviews that can place your agency at risk. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Faculty: Whitemyer, Brandi Program Description: With the current array of pre- and post-payment reviews, the Centers for Medicare and Medicaid Services (CMS) continues to make new efforts to assure program integrity and compliance. While pre-payment reviews can significantly interrupt cash flow to your agency, post-payment reviews can be just as costly and burdensome. This program helps home health agency administrators, directors, and other staff understand the importance of a clear and directive response to all types of medical reviews, as well as measures that can be taken to avoid placing your agency at risk. Program Objectives: Upon completion of this program, the viewer will be able to: Recognize the types of CMS medical reviews including RACs, ADRs, and ZPICs Describe practices which place agencies at risk for pre and post payment reviews Evaluate the appeals process following CMS medical reviews About the Presenter:
Brandi Whitemyer, RN, COS-C, HCS-D, HCS-O, AHIMA Approved ICD-10 Trainer/Ambassador is a 14-year veteran of home health and hospice as a Registered Nurse. She has experience as a field nurse, director, administrator, and regulatory affairs executive with agencies, both large and small. She holds both an Associates Degree in Nursing, as well as a Bachelors Degree in Psychology from Kent State University. She is currently a Senior Associate Consultant with Selman-Holman & Associates and the owner of Transitions Health & Wellness Solutions, a home health & hospice coding and consulting agency. Brandi works closely with home health and hospice agencies nationally in providing consulting services, survey compliance, managing medical reviews and appeals of Medicare denials, writing Corrective Action Plans, developing staff education, policy development, developing coding and quality assurance processes, and development of coding education. Brandi is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Homecare Clinical Specialist-OASIS (HCS-O), and is certified in OASIS competency, COS-C. She is also an AHIMA Approved ICD-10-CM Trainer and Ambassador. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2468] Additional Documentation Requests (ADRs), Recovery Audit Contractors (RACs), Zone Program Integrity Contractors (ZPICs), and More: What’s All the To-Do and Is Your Agency at Risk?

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2468

Advanced Concepts in Business Development: Marketing Homecare in the Digital Age

[3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age
Intended to completely rewire the way you look at the marketing activities in your agency! Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: How can you set your agency apart in your marketing strategy? This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the importance of implementing a social work mindset in a digital atmosphere that will become the building blocks of reputation management for the exceptional care your agency will provide. Finally, you will have the opportunity to assess you follow-up and follow-through. You only get one chance to make a first impression, let’s build one that last. Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter(s): Lauren Patrick | M. A., Director of Development and Marketing, Helping Restore Ability About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships. [3459] Advanced Concepts in Business Development: Marketing Homecare in the Digital Age

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Patrick, Lauren

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3459

Advanced Concepts in Business Development: Relationship Marketing

[3312] Advanced Concepts in Business Development: Relationship Marketing
This presentation is intended to completely rewire the way you look at the marketing activities in your agency! NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston. It is one of 20 presentations captured and produced for online access. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Unfortunately, Healthcare has turned into a cutthroat industry. How can you set your agency apart in your marketing strategy where they don’t just look at your liaison as a muffin pusher? This presentation is intended to completely rewire the way you look at the marketing activities in your agency. You will learn the importance of implementing a social work mindset that will be the building block for the exceptional care your agency will provide. You will learn the importance of hiring based on candidate qualities, not just their qualifications, and hiring vested associates who believe in your mission. You will also learn the importance of mirroring the expectations of your referral sources to gain optimal partnerships. You get one chance to make a first impression, let’s build one that lasts! Program Learning Outcome: Participants will identify how to implement effective marketing strategies and build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare About the Presenter:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management. [3312] Advanced Concepts in Business Development: Relationship Marketing

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Willett, Ricka

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3312

Advanced Concepts in Business Operations: Leadership is a Verb

[3133] Advanced Concepts in Business Operations: Leadership is a Verb
Learn how to turn leadership into action. Presentation Info: Presentation Date: November 12, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: Leadership is more than a title, goal or vision. How do you influence your team every day to create not only the culture that you desire within your organization, but also the process that leads to results? It is imperative that we are up to the moment on the current state of the industry, possess the knowledge base to create effective strategy, and communicate in such a way that we influence our staff to success! Program Learning Outcome: Participants will actively participate in the learning activity and identify strategies to become a more effective leader. TAHC&H Faculty/Presenter: Susan Neel, LVN, Vice President of Business Strategy, HealthCare ConsultLink About the Presenter:
Susan Neel is the Vice President of Business Strategy for HealthCare ConsultLink. Throughout her highly successful career, Susan’s roots as a field nurse and Clinical Liaison enabled her to progress through the sales ranks, eventually achieving leadership positions with Gentiva, Girling Healthcare and Traditions Health Care. Early in her career she achieved the Pinnacle Gold award with Gentiva, which recognized her as one of the top three Account Executives in the company. Susan is recognized as an expert in healthcare sales, and she currently consults with home health, hospice and PAS clients throughout the United States. She is also the author and developer of the REACH Sales Training Program, a program designed to energize agencies and equip them with the tools they need to effectively grow their business. [3133] Advanced Concepts in Business Operations: Leadership is a Verb

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Neel, Susan

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3133

Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 & Bey

[3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond
Provides essential skills to communication. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.17.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Twenty twenty-one will hold many more challenges for the new world as the public health emergency continues. The importance to embrace change and continue to adapt will depend on the communication strategies for leaders in every organization. This program provides essential skills to communication utilizing conversational intelligence in a variety of formats. Program Learning Outcome: Coming Soon TAHC&H Faculty/Presenter(s): Marcylle Combs MS, RN, BS, CHCE, President, MAC Legacy About the Presenter(s):
Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication. [3463] Advanced Concepts in Communication: Embrace & Prepare | Communication Strategies for 2021 and Beyond

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Combs, Marcylle

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3463

Advanced Concepts in Communication: Implement Strategies to Cultivate a Culture Embrace Change

[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 11.12.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes. TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice About the Presenters:
Janice Riggins is a registered nurse with over 25 years of home health experience. She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role, quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation. [3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change

Speaker

Riggins, Janice

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3314

Advanced Concepts in Compliance: Compliant Data Security

[3313] Advanced Concepts in Compliance: Compliant Data Security
Learn about the common areas of vulnerability, the impact of data loss, key elements for protecting your organization, and ways to reduce risk. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.0 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Our new reality: risks are on the rise. With data breaches in the last nine years affecting over 2,500 healthcare data breaches and more than 500 records. Data breaches and resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019 so far. Learn about the common areas of vulnerability, the impact of data loss, key elements for protecting your organization, and ways to reduce risk. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying areas of vulnerability, the impact of data loss, and key elements for safeguarding protected health information in an effort to protect patient privacy. TAHC&H Faculty/Presenters: Ricky Smith, President, Innovative Business Technologies, Inc. About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. [3313] Advanced Concepts in Compliance: Compliant Data Security

Speaker

Smith, Ricky

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3313

Advanced Concepts in Compliance: HIPAA 1996 – A hard pill to swallow

[3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow
Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Social Worker 1.0 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: The Health Insurance Portability and Accountability Act of 1996 [HIPAA] is no longer a minor! More than 21 years have passed since it became law and it is still a compliance headache for healthcare providers. Never fear…compliance is achievable! Refresh your memory, get up to date with recent developments and identify strategies to mitigate your risks. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by adhering to the HIPAA Privacy Rule, Security Rule, and Breach Notification Audit Program in an effort to protect patient privacy. TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC About the Presenter:
Luis J. Acevedo, Esq. has substantial experience in executive management of large healthcare corporations, as well as extensive knowledge of Health Law including licensing, access, regulation, compliance, Stark Law, anti-kickback and e-health. He offers impressive experience in healthcare transactions, corporate and business counseling. Mr. Acevedo has used his extensive background to help health care clients with sales and transactions, to resolve internal conflicts, as well as conflicts with government agencies. [3142] Advanced Concepts in Compliance: Health Insurance Portability and Accountability Act of 1996 [HIPAA] – A hard pill to swallow

Speaker

Acevedo, Luis

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3142

Advanced Concepts in Compliance: How to Investigate & Respond to HIPAA Security Breaches

[3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches
Your legal obligations to investigate and respond to security incidents and steps to comply with reporting obligations under HIPAA and state law. TAHC&H CONFERENCE RECORDING: This program was presented on 11/11/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 11, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 11.11.2021 Social Work Continuing Education 2.0 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description:This presentations discusses (i) legal obligations to investigate and respond to security incidents and (ii) steps to comply with reporting obligations under HIPAA and state law. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to remain in compliance with investigation and reporting obligations under HIPAA and state laws. TAHC&H Faculty/Presenters: Elizabeth H. Jepson, Esq. and Allison D. Shelton, Esq., Brown & Fortunato, P.C. About the Presenters:
Elizabeth H. Jepson is an attorney with the Health Care Group at Brown & Fortunato, P.C. Ms. Jepson’s practice focuses on representation of home health agencies, hospice providers, home medical equipment suppliers, pharmacies, manufacturers, infusion companies, labs, hospitals and other health care providers. Ms. Jepson is licensed to practice in Texas, Kansas and Missouri and is Board Certified in Health Law by the Texas Board of Legal Specialization. Allison D. Shelton Esq. is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C. Ms. Shelton advises home health agencies and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA. [3304] Advanced Concepts in Compliance: Preparing for the Inevitable – Best Practices for Investigating and Responding to HIPAA Security Incidents and Breaches

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Jepson, E & Shelton, A

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3304

Advanced Concepts in Emergency Preparedness: Continuity of Business Operations

[3136] Advanced Concepts in Emergency Preparedness: Continuity of Business Operations - Don’t Get Caught!
Gives you the tools necessary to have a successful program and keep your patients and staff safe. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Don't get caught... being unprepared! There are several actions needed to have a successful emergency preparedness program. How do you know what you need to be prepared if you've never dealt with a specific disaster? This presentation gives you the tools necessary to have a successful program and most importantly to keep your patients and staff safe. Program Learning Outcome: Learners will apply disaster preparedness rules, regulatory changes, and requirements related to patient care during a disaster into their disaster preparedness planning and agency operations. TAHC&H Faculty/Presenter: Cassandra Kirkland, RN, Advancing at Home Health & Tiffany Tyeskie, BSN, RN, HCS-D, Advancing at Home Health About the Presenter:
Cassandra Kirkland Coming Soon About the Presenter:
Tiffany Tyeskie BSN, RN, HCS-D is the administrator and director of nurses for Advancing at Home Health Care. She has 10+ years’ experience in the home care setting. Prior to working in home care she worked as an emergency room nurse and hospice nurse. Tiffany has earned her BSN from Texas Tech and A.D.N. from Kilgore College. [3136] Advanced Concepts in Emergency Preparedness: Continuity of Business Operations - Don’t Get Caught!

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Kirkland, C & Tyeskie, T

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3136

Advanced Concepts in Employment Law: Doing the Labor and Employment Dance

[3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance
Guides you through the steps every company can take to reduce its legal risk. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Wage and hour compliance remains a particularly challenging area for home care agencies to master and presents one of the highest risks of legal liability. This presentation guides you through the steps every company can take to reduce its legal risk. You will gain an understanding of the home care practices targeted in recent lawsuits and government investigations – including: live-in and 24-hour shifts background check protocols pay per visit rate manipulation claims timekeeping procedures When completed, you will be able to identify potential problems and with a better understanding of the compliance materials available in the home care toolkit to assist with your plan for improvement. Program Learning Outcome: Participants will identify how to remain in compliance with wage and hour laws. TAHC&H Faculty/Presenter: Angelo Spinola, Shareholder, Littler Mendelson; About the Presenter:
Angelo Spinola regularly represents employers across the country in collective, class, and hybrid actions brought under the Fair Labor Standards Act and various state wage and hour laws. Appearing on behalf of employers in federal and state courts and administrative tribunals throughout the United States, Angelo has litigated all types of discrimination cases, including age, disability, race, national origin, sex, harassment and retaliation. Additionally, Angelo regularly assists employers to promote an issue-free work environment through counseling, training and other preventive strategies. He also conducts training on employment-related issues for management personnel, lawyers and human resources professionals and is a regular speaker before business organizations and human resource groups on a wide variety of employment law topics. [3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance

Speaker

Spinola, Angelo

Model

3140

Advanced Concepts in Ethics: Resourceful Leadership

[3310] Advanced Concepts in Ethics: Resourceful Leadership
This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][4]ethics §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:Home Health agencies have a duty of care for the patients/clients they serve. A duty of care refers to the obligation to take responsible care to avoid injury to a person whom, it can be reasonably foreseen, might be injured by an act or omission. Omission is often the area that puts agencies at greatest risk. A clinician didn’t know how to meet a need, therefore, they overlook that it exist. In home health, the care you provide must be looked at through a multidisciplinary lens where multiple complex issues will arise. As an Administrator, there will be times you are dependent on outside resources, and community partners, to solve a need. It is also important to understand ethical issues associated with using outside resources, including ensuring that there are no “kickbacks” associated with using other community partners. This presentation teaches Administrators how, and where, to locate community resources for their patients/clients, how to utilize community resources in an ethical way, as well as how to train field staff, to recognize issues in the home care setting that might warrant the use of community resources. Program Learning Outcome: Participants will actively engage in the learning activity and identify ethical issues associated with using community resources and ways to recognize issues in the home care setting that might warrant the use of community resources. TAHC&H Faculty/Presenters: Ricka Willett, BSW, Director of Patient Services, Healing Hands Healthcare, LLC and Summer Napier, RN, BSN, COS-C, HCS-C, CEO, Healing Hands Healthcare, LLC About the Presenters:
Ricka Willett is the Director of Patient Services at Healing Hands Healthcare, LLC. Ricka previously spent 7+ years as a hospital social worker prior to joining the home health industry. Ricka is the head of the Business Development team where she has been highly successful in facilitating organic growth, as well as, in expanding the organizations foot print into new territories. Ricka is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice, where she participates on multiple committees. Ricka has a Bachelors in Social Work, and is currently pursuing her Master’s in Business Administration in Healthcare Management. Summer Napier is the founder, and CEO, of Healing Hands Healthcare, LLC, Healing Hands Primary Home Care, LLC, and Little Black Bag House Calls, LLC. Summer has more than 10 years’ experience in home care, with the past 5+ years being in executive level management. Summer oversees the daily operations, growth, profitability, and the execution of the company’s vision. Summer is an active member in both the Texas Association of Home Care & Hospice, as well as the National Association of Home Care & Hospice where she participates on multiple committees, as well as the Private Duty Advisory Board. Summer is certified as a Home Care Specialist in Compliance, as well as a Home Care Clinical Specialist in Oasis. She has a Bachelors in Science of Nursing from the University of Texas at Arlington and is currently pursuing her Master’s in Business Administration in Healthcare Management. [3310] Advanced Concepts in Ethics: Resourceful Leadership

Speaker

Willett, Ricka & Napier, Summer

Model

3310

Advanced Concepts in Finance: Principles for Budgeting

[3311] Advanced Concepts in Finance: Principles for Budgeting
This presentation outlines key principles for participation and consensus with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: A good budget is the foundation of any strong financial plan. It requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans. Budgeting exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how the budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying how a realistic budget can enhance operational and clinical performance. TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues. A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions. As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University. [3311] Advanced Concepts in Finance: Principles for Budgeting

Speaker

Barerra, Ron

Model

3311

Advanced Concepts in Finance: Revenue Cycle Management

[3134] Advanced Concepts in Finance: Revenue Cycle Management
You can’t afford to ignore this presentation as it dissects the home health revenue cycle. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.75 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: Management of the home health revenue cycle is an evolving challenge and must be effective. Cash flow optimization efforts must be balanced against compliance threats. The complexity of the revenue cycle continues to change with the onslaught of new payers. When processes are not effectively managed the agency’s cash flow can suffer significantly. The CMS Targeted Probe and Educate (TPE) initiative and the possible implementation of the Review Choice Demonstration has heightened the potential risks of poor revenue cycle or documentation management practices. You can’t afford to ignore this presentation as it dissects the home health revenue cycle. Program Learning Outcome: Participants will actively participate in the learning activity and apply best practices for documentation management processes. TAHC&H Faculty/Presenter: Melinda Gaboury, COS-C, CEO, Healthcare Provider Solutions About the Presenter:
Melinda Gaboury with more than 27 years in home care, has over 17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff. [3134] Advanced Concepts in Finance: Revenue Cycle Management

Speaker

Gaboury, Melinda

Model

3134

Advanced Concepts in Finances: Advanced Reporting for Non-Financial People

[3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People
Importance of training clinical, operational, financial aspects... Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.17.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: A solid foundation of business knowledge through the multi-faceted changes agencies have had to endure this year, is the key to surviving. Businesses have had to morph practices to comply with multiple regulatory changes and temporary waivers. This program will stress the importance of the most effective utilization of training your staff from clinical, operational, financial aspects and review how the intake/referrals process plays into the business practice. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying steps to understand the business through the changes, the utilization of training staff from clinical, operational, financial and intake/referrals standpoint. TAHC&H Faculty/Presenter(s): Amy Knight | CPA, Knight CPA Group About the Presenter(s):
Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers. [3461] Advanced Concepts in Finances: Advanced Reporting for Non-Financial People

Speaker

Knight, Amy

Model

3461

Advanced Concepts in Risk Management: Advance Directives - What Providers Need to Know

[3303] Advanced Concepts in Risk Management: Advance Directives - What Providers Need to Know
Understand the Texas Advance Directives Act as it applies to Home Care, Hospice and HCSSA providers in general. TAHC&H CONFERENCE RECORDING: This program was presented on 11/11/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 11, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.75 Clock Hr(s) Continuing Education for Nurses 1.75 Contact Hr(s) This program awards CNE until 11.11.2021 Social Work Continuing Education 1.75 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description:This presentation covers the Texas Advance Directives Act as it applies to Home Care, Hospice and providers in general. It covers necessary policies and procedures as well as risk management. At the end, participants will have a better understanding of the law and updates and how to navigate the specifics of Texas and Federal law on the subject. Program Learning Outcome: Participants will actively engage in the learning activity and identify strategies to navigate the specifics of Texas and Federal law related to Advance Directives. TAHC&H Faculty/Presenters: Jerri Lynn Ward, JD, Garlo Ward P.C. About the Presenters:
Jerri Lynn Ward is the co-founder of Garlo Ward P.C. and provides legal representation in the areas of healthcare and regulatory litigation, and health provider operational matters, including reimbursement. Miss Ward’s current practice also includes legal representation and counseling in business matters for Home Care and Hospice such as contracts, employment and litigation. [3303] Advanced Concepts in Risk Management: Advance Directives - What Providers Need to Know

Speaker

Ward, Jerri Lynn

Model

3303

Affordable Care Act [ACA] & Employer Mandate: The Numbers Count!

[2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count! Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Find out what numbers in the ACA can impact your agency. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Haff, Alicia Program Description: The US Treasury Department published final regulations implementing Employer Shared Responsibility Under the Affordable Care Act (ACA) for 2015. The final rules provide, for 2015, that an employer responsibility provision will generally apply to larger firms with 100 or more full-time employees starting in 2015 and employers with 50 or more full-time employees starting in 2016. This program addresses the transition provisions, and clarifies whether employees of certain types or in certain occupations are considered full-time, including volunteers. It provides information about the employer responsibility provisions in 2015 such as who must offer coverage to at least 70 percent of full-time employees as one of the conditions for avoiding an assessable payment, rather than 95 percent which will begin in 2016. Alicia also discusses the full-time employee status determination and an optional look-back measurement method to make it easier to determine whether employees with varying hours and seasonal employees are full-time, help clarify the method and the alternative monthly method of determining full-time status, and review the final rules which provide safe harbors that make it easy for employers to determine whether the coverage they offer is affordable to employees and next steps for simplifying employer information reporting. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Recognize that knowledge is power when understanding the employer mandate. Identify which employer size “sandbox” applies to your organization.  Identify which employees must be offered coverage in 2015 to avoid costly penalties.  Design a recordkeeping system to track employer mandate requirements.  About the Presenter:
Alicia J. Haff, JD, has practiced law in Texas since 1997, having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University Of Texas School Of Law in Austin. From 1997 until 2010, Alicia spent her time litigating employment disputes, commercial matters and personal injury claims. Healthcare issues and specifically, the Affordable Care Act, passed in 2010, have become Alicia’s passion. To that end, she obtained her Texas General Lines License in 2007 and thereafter, obtained her Certified Health Care Specialist designation and is certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the Affordable Care Act and clients’ need to come into compliance with the law and surrounding regulations. [2607] Affordable Care Act (ACA) and Employer Mandate- The Numbers Count!

Speaker

Haff, Alicia

Model

2607

All in a Day’s Work… “Surveyor is in the Lobby!”

[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Master your administrative responsibilities before a surveyor appears in the lobby! TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Administrators of home health and hospice agencies are responsible for implementing and supervising the administrative policies and operations of the agency AND for supervising the provision of all services to agency clients on a day-to-day basis. The time to ensure that you have mastered these responsibilities is not when the surveyor is in the lobby! This discussion of Chapter 97 rules can potentially improve your survey outcomes and increase the likelihood of sustained success for surveys to come. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring that agencies’ clinical practices and documentation are in compliance with the Home and Community Support Services Agencies (HCSSA) licensure regulations to ensure successful surveys and optimal patient care. TAHC&H Faculty/Presenter: Dana Madison, RN, BSN, MBA, Administrator/Owner, BSA Compassion Home Care; Mary Helen Tieken, RN, BSN, President, Nurses in Touch, Inc. About the Presenter:
Dana Madison is the Administrator / Co-Owner of BSA Compassion Home Care in Amarillo, Tx as well as the Alternate Administrator / Co-Owner of two PAS agencies in Lubbock and Amarillo. Dana's health care experience includes working as a RN for 39 years, hospital administration for 2 years, Practice Manager of a physicians' practice for 8 years and a home health administrator and owner for 24 years. Dana received her BSN from Texas Women's University in Denton and a MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice from 2010-2012 and currently serves as the Treasurer for the Board of TAHCH. About the Presenter:
Mary Helen Tieken is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. [3143] All in a Day’s Work… “Surveyor is in the Lobby!”

Speaker

Tieken, Mary Helen & Madison, Da

Model

3143

An Overview Of The CMS Preclusion List

[W3378] An Overview Of The CMS Preclusion List
As if the federal and state exclusions lists weren’t enough, CMS has now created a “Preclusion List” that is different from existing exclusions databases. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | March 4, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: As if the federal and state exclusions lists weren’t enough, CMS has now created a “Preclusion List” that is different from existing exclusions databases. The CMS preclusion list is a register of all health care providers, suppliers, and prescribers who are precluded from receiving reimbursement for Medicare Advantage items and services or Part D drugs that are provided or prescribed to Medicare beneficiaries. CMS has established the preclusion list in an effort to better ensure patient safety and to protect the integrity of the Medicare Trust Funds from the actions of providers and prescribers that have been identified as “bad actors.” In this session attorneys Robert Liles and Paul Weidenfeld will discuss: the genesis of this list, how an entity is placed on the list and what information is available about those who are on the CMS Preclusion List. This webinar recording is 60 minutes and includes a brief Q & A session. Program Learning Outcome: Participants will identify key components related to the CMS Preclusion List. TAHC&H Faculty/Presenters: Robert Liles, JD and Paul Weidenfeld, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Robert Liles' background is somewhat unique. In addition to a law degree, he holds a Master’s in Health Care Administration.  Robert has worked on the provider side, as a federal prosecutor and now represents home health and hospice agencies around the country in connection with Medicare and Medicaid audits and investigations. While working as a federal prosecutor, he was asked to serve as the first National Health Care Fraud Coordinator for the DOJ’s, Executive Office for U.S. Attorneys. In this capacity, he advised prosecutors around the country regarding health care fraud statutes, schemes, investigative tools, privacy concerns, and compliance issues. Robert is a nationally-recognized speaker and educator on health law regulatory issues.  He has taught and lectured at regional and national conferences, seminars and webinars to federal and state prosecutors, auditors, industry representatives, providers and suppliers on a variety of regulatory issues. About the Presenter:
Paul Weidenfeld brings a unique perspective to False Claims Act cases, Fraud Investigations and Qui Tam, or whistleblower, lawsuits which is partly the result of his rare combination of having BOTH extensive litigation experience (more than 50 trials and 25 appellate) AND subject matter expertise (10 years as a fraud prosecutor, 2 years as the DOJ Healthcare Fraud Coordinator, and experience as a partner in a major healthcare law firm). Virtually every litigation decision in these complex cases requires an understanding of the persons and agencies involved, an understanding of the law, and an ability to predict how the litigation will actually evolve in the legal system — and there is no one better suited to help in this process. Finally, Paul’s experiences have taught him that there is no one-size-fits-all in the world of settlement or conflict resolution, and he is well known for his ability to find innovative solutions to difficult litigation problems. [W3378] An Overview Of The CMS Preclusion List Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3378

Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1

[3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1
Gain insight on the vital parts and pieces to improve performance with the new payment requirements. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.13.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: The new cash reality under PDGM has home health agencies eager to determine if their well-laid plans have created effective change to strengthen clinical and financial operations. Gain insight on the vital parts and pieces to improve performance with the new payment requirements. From revenue validation to organizational processes, Ron Barrera will diagnose and provide a treatment plan to manage cash flow and achieve greater efficiency. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing processes that enhance clinician and other operational area efficiencies and performance in order to manage and optimize cash flow. TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants LLC About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues. A resident of Alpharetta, Georgia, Ron previously served as Vice President and Chief Financial Officer for the Visiting Nurse Association of Texas in Dallas/Fort Worth, and also served as a vice president of operations for a large for-profit home health agency. In his role as a consultant, he has assisted organizations in achieving enterprise wide goals for transformation and performance improvement, enhancing back office processes, systematizing end-to-end departments and their deliverables, and developing shared service functions. As a highly experienced interim leader, Ron has served as executive director and chief financial officer, managing financial, operational and reimbursement functions for providers ranging in size from $25M to $280M+ in annual revenue. An active member of the National Association for Home Care and Hospice, and the Home Care and Hospice Financial Managers Association, Ron is a seasoned speaker for state and national associations. He graduated with a B.B.A. in accounting from Lamar University. [3371] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 1

Speaker

Barerra, Ron

Model

3371

Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2

[3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2
Insights for teams, team leaders and case managers based on the findings of gap analyses... TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.13.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: The new financial realities under PDGM require home health agencies to look closely at clinical operations and make accommodations that will uphold quality, including care alternatives that add value to the equation. Laura Wilson shares insights for teams, team leaders and case managers based on the findings of gap analyses to help organizations make a successful transition under the new requirements. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by optimizing clinical operations and processes in order to maintain successful agency operations under PDGM. TAHC&H Faculty/Presenters: Laura Wilson, RN, BSN, COS-C, Senior Manager, Operations Consultant, Simione Healthcare Consultants LLC About the Presenters:
Laura Wilson A nurse in home-based care since 1985, Laura has served in progressively responsible clinical and regional leadership roles in the throughout the United States, including Minnesota, Washington, and Florida. Her extensive expertise includes multi-site operations, quality management, human resources, compliance, business development in home-based care. With additional experience in home health consulting and acute care, she has worked to advance the role of home health, hospice and palliative care to support population health with health systems and networks. Wilson previously worked for Kindred at Home (MN), North Memorial Health Care (MN), Intrepid USA Health Care Services (TX), Nurse On Call Home Health Care (FL), Tender Loving Care/Staff Builders (Western US), In Home Health (MN), and Health One Home Care & Hospice (now Allina – MN). A certified OASIS clinical specialist, she earned her BSN from the University of North Dakota, Grand Forks. [3372] Anatomy of the Cash Crunch; Solutions for Home Health Challenges with PDGM – Part 2

Speaker

Wilson, Laura

Model

3372

Applying State & Federal Emer Prep Rules: What Surveyors Look For in your Policies & Procedures

[3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures
How to prepare and present evidence of your compliance. TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: October 9, 2019 TAHC&H Event: TAHC&H Fall Conference | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 10.09.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.259[d][6]emergency preparedness planning and implementation §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management Program Description:The next step to understanding the Emergency Preparedness Regulations is to determine how to prepare and present evidence of your compliance. In this presentation Kay Hollers functions as a surveyor and Jennifer Gibson Osburn functions as an agency administrator. Agencies will be able to learn what to expect from the surveyor and responses from the agency administrator that satisfy the survey process. They also present strategies agencies can use to be comfortable they have put their best foot forward at survey time. Special emphasis will be placed on documentation of actions taken in risk assessment, patient classification systems, HIPAA, patient evacuation, and testing of the plan. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by ensuring their agency policy and procedures reflect the proper application of the state and federal regulations as they pertain to emergency preparedness to ensure both compliance and patient safety. TAHC&H Faculty/Presenters: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess; Kay Hollers, RN, MPH, COS-C, HCS-D, Independent Consultant, HealthCare ConsultLink About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience. She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals. About the Presenter:
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures

Speaker

Osburn, Jennifer & Hollers, Kay

Model

3296

Are You Managing SMART?

Are You Managing SMART? Know How Your Agency is Doing at All Times Summary: Learn the importance of on-going agency performance monitoring and benefits. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Litwin, Sharon Program Description: During this program the presenter discusses the importance of on-going performance monitoring to successful home care agency management. She suggests a variety of clinical, financial and operational measures that can be put in place to monitor performance and avoid "surprises." Also outlined are the elements of an agency performance assessment. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss how to proactively manage their agency Complete and evaluate their agency using a Homecare Agency Assessment Identify key financial, clinical and operational indicators and develop an action plan Implement action plan and ongoing monitoring of key indicators About the Presenter: Sharon Litwin, RN, BSHS, MHA is principal and founder of Missouri-based Five Star Consultants. Sharon has been in healthcare management and administration for 25 years. For the past 20, she has been actively involved in the homecare industry, from field nurse to Executive Director to Principal Consultant in 5 Star Consultants. She has worked in and managed certified homecare, hospice, private duty, home infusion and dme as regional and executive directors. Her expertise is in problem solving, teaching and implementing successful action plans. She is a well known speaker at state and national conferences, specializing in case management, outcome enhancement, management training, OASIS, PPS, and documentation. She is an expert in regulatory, compliance, and operations. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker

Litwin, Sharon

Model

732

Attracting & Retaining Staff: Recruitment & Retention Strategies

[PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies Summary: How to differentiate your homecare and hospice agency, DIY recruitment strategies, team involvement in recruitment & retention. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Smith, Sandra Program Description: Take control of your recruitment and retention strategies by creating organizational differentiators and creating an “army” of recruiters. This program guides you in creating a strategic recruitment and retention plan that will cut out the middle “men” (expensive newspaper ads, boutique websites and major job boards) and help you reap better results by arming your team with the tools, training and rewards needed to bring needed talent to your homecare and hospice organization. With the right “walk the talk” behaviors, you can also compel top performers to “stay.” Program Objectives: Upon completion of this program, the viewer will be able to: Discuss how and why to embrace agency differentiators Identify reasons to adopt a "DIY" recruitment strategy Identify ways to practice good recruitment and retention "hygiene" Discuss how to use Continuous Performance Improvement to fuel wanted retention About the Presenter: Sandra Smith has specialized in virtually every functional area of human resources management, with a specialty in healthcare, particularly private duty and home health care sectors. Today, as President and CEO of HRpathways+, Ms. Smith speaks at conferences nationwide on a myriad of human resources topics, from clinical onboarding to improving organizational communication to helping clients build a culture that is viewed as "Employer of Choice". In all cases, she develops useful tools and products to help her clients apply what they've learned easily and successfully. Sandra is Certified as a Senior Professional in Human Resources by the Society for Human Resources Management, and as a Master Trainer by Development Dimensions International. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [PGM1827] Attracting & Retaining Key Staff: Recruitment & Retention Strategies

Speaker

Smith, Sandra

Model

1827

Audit-Proofing Your Medicare Documentation

[3285] Audit-Proofing Your Medicare Documentation
How proper documentation will alleviate the fear of Medicare audits. TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 28, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.28.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: Do you fear ADRs and payment reviews? This program covers how proper documentation will alleviate this fear as you learn strategies to prevent the largest majority of Medicare payment recoupments. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing best practices in clinical documentation to mitigate Medicare payment recoupments and ensure optimal patient outcomes. TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience. She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals. [3285] Audit-Proofing Your Medicare Documentation

Speaker

Osburn, Jennifer Gibson

Model

3285

Basic Sales Skills: Marketing & Sales Tactics to Generate Legendary Results

[746] Basic Sales Skills: Mktg. & Sales Tactics to Generate Legendary Results Subscription Type: Individual Faculty:Ferris In this introductory program, Mike provides an overview of the skills necessary to compete and win more referrals. He has designed this program for all types of staff including outside sales representatives, community and hospital liaisons, program representatives, sales managers, clinical managers and administrators. This program is appropriate for anyone having direct contact with referral sources and consumers in the community. Basic skills covered include: Proper Introductions Asking for Business Handling Objections Problem Resolution Differentiation Competitive Analysis Using Promotional Items Goal Setting Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate

Speaker

Ferris, Michael

Model

746

BE-ing with Those Suffering: What to and Not to Say

[3156] BE-ing with Those Suffering: What to and Not to Say
Explores why it is so challenging to be with others’ pain... TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02/14/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: We WANT to be present with others when they are hurting. We WANT to know what to say or do to help. We’ve simply forgotten that we already know how. This program explores why it is so challenging to be with others’ pain, what to say, what not to say, and how to care well for ourselves in the process. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by analyzing and applying appropriate boundaries when caring for those suffering in order to provide presence and healing for the patient and family while also caring for themselves as caregivers. TAHC&H Faculty/Presenter: Dr. Carla Cheatham, Founder, Carla Cheatham Consulting Group About the Presenter:
Reverend Dr. Carla Cheatham began in social services with an MA in Psychology, certification in trauma therapy, a PhD in Health & Kinesiology, and M.Div. before working 10 years as a hospice chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally competent and resilient professionals and organizations, Section Leader for NHPCO’s Spiritual Caregivers Section, Chair of NHPCOs Ethics Advisory Council, Adjunct Professor at Seminary of the Southwest, and Affiliate Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books about grief, resilience, the art of presence, and emotional competencies for professionals. [3156] BE-ing with Those Suffering: What to and Not to Say

Speaker

Cheatham, Rev. Dr. Carla

Model

3156

Becoming a Private Duty Leader - Strategies from 2015 Pvt Duty Benchmarking Study

[2736] Becoming a Private Duty Leader - Strategies from the 2015 Private Duty Benchmarking Study Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: What the 2015 Private Duty Benchmarking Study reveals... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][10]marketing Faculty: Marcum, Aaron Program Description: According to the 2015 Private Duty Benchmarking Study, many home care providers feel their greatest opportunity for growth lies in creating better relationships with professional referral sources, such as discharge planners and Geriatric Care Managers. But with so much competition in the market, how do you set yourself apart and ease the concerned minds of these professionals? In this presentation Home Care Pulse Founder and CEO, Aaron Marcum walks you through the mindset of these professionals. You will gain deeper insight regarding what they’re looking for in a home care provider, and what they need to know about you in order to feel comfortable offering up their referrals to your home care business. Presentation Date: 08.12.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify ways to create relationships with professional referral sources. Describe ways to “set your agency apart” for professional referral sources. Discuss agency characteristics referral professionals seek when referring clients for home care.      About the Presenter:
Aaron Marcum is the Founder and CEO of Home Care Pulse, a leading quality satisfaction management and performance benchmarking firm. In 2010, Aaron founded the Best of Home Care® quality award series, designed to highlight exceptional performance among over 900 providers using the Home Care Pulse satisfaction management program. Aaron is also the founder and creator of the annual Private Duty Benchmarking Study, now in its 6th edition. This ground breaking annual study is endorsed by the HCAOA and is the largest and most in-depth study available for the home care industry. Due to his expertise in capturing and measuring performance and his hands on experience as a former successful private duty home care owner, Aaron continues to be a popular national speaker and respected educator. [2736] Becoming a Private Duty Leader - Strategies from the 2015 Private Duty Benchmarking Study

Speaker

Marcum, Aaron

Model

2736

Best Business Practices for Private Pay Agencies

[2958] Best Business Practices for Private Pay Agencies Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary: Business success tips for private pay agencies HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management §558.260[a][10]marketing Faculty:Cargle, Ken; Rine, Jennifer; Franco, Carolyn Program Description: Private Pay agencies take pride in focusing on client relationships, avoiding the “cookie cutter” mentality of home health services. What makes the successful agency tick, and… earn a profit? A seasoned panel of experts from the world of private pay presents how they have fine-tuned their business strategies in critical areas including staffing, operations and marketing. Presentation Date: 08.11.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Examine business success tips for private pay agencies including strategies for proper staffing, efficient operations and effective marketing. About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas. Ken has been active in home care for over 20 years and has owned a Medicare Certified agency (1994-2000) and has owned a Private Duty agency since 2000. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University. Professional activities include serving on the American Cancer Society Board, Alzheimer’s Association Board, and the South Randall County Hospital Board. Ken is also the current president of the Texas Association for Home Care & Hospice. Jennifer Rine has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported. Carolyn Franco, BBA is the Administrator for Home Health Resources Agency- the private duty sister company to Home Health Resources, a licensed and certified home health agency. (HHR) Carolyn has been an organizational leader in the home health and community setting since 1996 when she began her health care career working for HHR, which was opened by her mother. She has 20 years experience in managing home care operations; having previously served as Chief Financial Officer and Director of Human Resources. Carolyn is deeply committed to using her extensive knowledge and experience to address challenges and barriers associated with recruitment, retention, supervision, and training of our most valuable asset, our caregivers, and to bringing Personal Assistance Services to the forefront of the senior care continuum. [2958] Best Business Practices for Private Pay Agencies

Speaker

Cargele,K / Rine,J / Franco,C

Model

2958

Best Practices: Integration of Hospice Operations & Clinical Processes

[1517] Best Practices: Integration of Hospice Operation and Clinical Processes Subscription Type: Individual Faculty: Markland Once you have defined your Hospice model, set your operational and financial goals, and established your report card on your overall performance, how do you implement these efficiencies into your clinical processes? How do you convince clinical staff that it is posssible to run a fine tuned agency without compromising quality, and change the mindset that good Hospice care cannot be profitable? This program provides examples of the cyclical effects of how efficiencies in operations can increase quality, while quality positively affects outcomes and outcomes affect operations. This program is presented by Susan Markland, Director, Christus VNA, Hospice & Palliative Care. Education-Training Credits: 1.75 Hrs HCSSA Administrator/Alternate

Speaker

Markland, Susan

Model

1517

Bigger & Better Customer Service: Winning & Keeping Clients in Today's Market

[2009] Bigger and Better Customer Service: Winning and Keeping Clients in Today's Market Summary: Understanding a concierge mentality and implementing a concierge approach to win & keep clients. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Orsini, Merrily Program Description: Today’s home care market has competitive and economic challenges that require new tactics and tools to succeed. Providing excellence in both the quality of the care provided and the way it is delivered necessitates a concierge mentality from initial contact through service provision. How do you build it into the agency as core values? Learning about a concierge approach is key to having staff understand and practice customer service in each and every client and employee contact. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the concierge approach: what it is and how it looks Develop a plan to add in a concierge mentality for staff at all levels Identify any issues and/or barriers to developing this approach to excellence About the Presenter: Merrily Orsini, Managing Director of Corecubed, is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and design and started building Corecubed, a full service internet marketing company specializing in home care. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [2009] Bigger and Better Customer Service: Winning and Keeping Clients in Today's Market

Speaker

Orsini, Merrily

Model

2009

Bonafide Ways to Improve Cash Flow & Cash Maintenance

[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: A cash receipt plan to help keep cash in the bank. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Spears, Jan Program Description: Home care and hospice revenues are becoming more and more difficult to obtain and nearly impossible to keep in today’s atmosphere of non-traditional Medicare with the scrutiny of government contractors in post payment reviews. This Program explores several key components of a cash receipts plan that will help the agency improve its conversion of receivables to real “cash in bank.” Surrounding the agency with a robust and timely billing and collections process, while incorporating key compliance steps, will assist the agency in maintaining its cash in post payment audits. This program also offers processes that can be implemented to reduce the risk of denials, overpayments or suspension of payments. Measuring revenue cycle performance over time will prove the worth of developing a comprehensive revenue management program into home health or hospice operations. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify three typical threats to revenue cycle performance. Recall two measures to improve the timely conversion of receivables to cash. Identify three steps to incorporate clinical triggers into the revenue management plan. About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years she has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. Jan has also authored several publications including Home Health Agency—Policies and Procedures, “Care Guides for Home Health Practice under PPS”. She heads a team of more than 25 consultants at MJS & Associates, LLC. [2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance

Speaker

Spears, Jan

Model

2603

Bridging Business & Clinical: Achieving Operational Excellence

[2606] Bridging Business and Clinical: Achieving Operational Excellence Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Three TAHC&H presidents share their expertise. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana Program Description: It’s a simple fact – if business operations can’t “stay in the black”- you won’t be providing patient care very long. Aligning staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs; productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed! Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of shared responsibility for operational success. Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the relationship between clinical practice and financial realities. Describe the importance of goal setting to achieve business objectives.  Identify at least two strategies to motivate agency staff to achieve clinical operational  objectives.  About the Presenters:
Lucy Lee, RN, MS, CHCE, Founder and President of a rural Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive. About the Presenters:
Ken Cargle is the Administrator/Owner of Goodcare Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice, and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces, and actively participates on the TAHC&H Owner’s Forum Networking Group. About the Presenters:
Dana Madison, RN, BSN, MBA is the Administrator/Owner of Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for 2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice from 2010 – 2012. [2606] Bridging Business and Clinical: Achieving Operational Excellence

Speaker

Cargle, K / Lee, L / Madison, D

Model

2606

Budgeting and Cash Flow under PDGM

[3465] Budgeting and Cash Flow under PDGM
Year two of PDGM presents many cash flow challenges for home health agencies, especially with the elimination of the RAP payment. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Year two of PDGM presents many cash flow challenges for home health agencies, especially with the elimination of the RAP payment. It is important for an agency to operate effectively in all areas of the revenue cycle to reduce the cycle time for claims and avoid cash flow issues. This program covers all the critical roles in the revenue cycle process, and discusses how to avoid cash flow issues as well as identify Key Performance Indicators that impact financial performance and how to develop a realistic PDGM budget. Program Learning Outcome: Participants will actively engage in the learning activity and indicate intent to change their practice by developing a realistic and dynamic 2021 PDGM budget and Identify key performance indicators (KPIs) that impact financial performance in PDGM. TAHC&H Faculty/Presenter(s): Michael Simione, Manager, Simione Healthcare Consultants | Kim Chapman, Senior Manager, Finance & Revenue Cycle, Simione Healthcare Consultants, LLC About the Presenter(s):
Michael Simione is a Manager with Simione Healthcare Consultants and has been an employee since 2011. Michael has wide-ranging experience in PDGM, finance, budgeting, strategic planning, cost reporting, data analytics and benchmarking. Kim Chapman joined the Simione team in 2020 to support the financial goals of home care and hospice clients with her strong background in claims and billing management in provider organizations, and experience as a consultant and interim manager for revenue cycle management. She previously served more than 15 years in home and community-based care organizations across billing, EMR/technology analysis, claims analytics and quality/process improvement disciplines. Between 2005-2020, she served as director of revenue cycle management at Gulfside Healthcare Services, and held progressive roles in billing coordination, RCM, and patient accounts at Chapters Health System, both in Florida. She also has experience as a revenue cycle systems analyst with Bon Secours in Virginia. Kim is a graduate of Saint Leo University, St. Leo, Florida, with a B.S. in healthcare management. [3465] Budgeting and Cash Flow under PDGM

Speaker

Simione, M & Chapman, K

Model

3465

Building Workforce Across Generations: Are You Ready to Compete?

[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][9]community resources §558.260[a][10]marketing Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce. TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess About the Presenter:
Adrian Killebrew is a savvy professional whose ability to connect others and build relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess, the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations, regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years. He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership. Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater, Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others. [3121] Building Workforce Across Generations: Are You Ready to Compete?

Speaker

Killebrew, Adrian

Model

3121

Business Continuity and Data Protection

[3147] Business Continuity and Data Protection
Essential steps to ensure business continuity and survival. Presentation Info: Presentation Date: November 14, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: 73% of organizations that experienced a systems failure were down for 30 minutes or more! (2017 State of Resilience Report). This presentation communicates business continuity and survival by leading your organization through essential steps. A focus is placed on common areas of vulnerability and ways to protect against most attacks. The presenter examines the risk of data loss and methods of recovery, including concepts of business continuity, disaster planning, and IT strategies you can easily and affordably implement. Program Learning Outcome: Participants will identify ways to manage cybersecurity risks to protect against data loss, identify methods of recovery, business continuity and disaster planning. TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies, Inc. About the Presenter:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. [3147] Business Continuity and Data Protection

Speaker

Smith, Ricky

Model

3147

Business Diversification and Marketing: What’s In Your Future?

[2515] Business Diversification and Marketing: What’s In Your Future? Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: Diversification challenges and solutions. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Faculty: Spears, Jan Program Description: The days are over for relying on Medicare as the sole business plan model for the home health agency. But diversification is more than just adding new payers in the mix. It’s important to package your services into new products that are attractive to the patient and family, and meet the needs of the physician and hospital community as well. Support the package with good metrics of the successes of the new business line...then sell it to the payers. Sounds simple? Implementing diversification isn’t! Rules and regulations are changing rapidly, while marketing and sales are under intense scrutiny by the OIG. The successful administrator must be willing to think outside the box to not only succeed in new markets, but assure that the reward of the success is compliant to the rules of the game. This program assists the administrator who recognizes that the health care industry is changing and the agency’s business must embrace the challenges! Presentation Date: 11.19.2013 Program Objectives: Upon completion of this program, the viewer will be able to: Identify three reasons why agencies should consider business diversification. Identify three questions the administrator should consider before initiating diversification activities Recall three types of diversifications possible under HCSSA licensure. About the Presenter:
Jan Spears has been actively involved in the health care field as a provider owner, operator, administrator and consultant for more than thirty years. As a full time consultant for the past seventeen years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for more than 300 providers. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 30 states during the past two years. As a certified educator, Ms. Spears uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, LLC known for its solution-driven approach to achieving best practice to clinical, operational and risk management standards for all provider types. [2515] Business Diversification and Marketing: What’s In Your Future?

Speaker

Spears, Jan

Model

2515

Buying and Selling Home Health and Hospice Agencies

[W3244] Buying And Selling A Texas-Based Agency
A look at the risks and how to reduce them... TAHC&H WEBINAR: This webinar was presented on 09/04/2019 and is now available for on-demand access. Presentation Info: Presentation Date: September 4, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][7]financial management Program Description: Are you in the market to buy or sell your agency? What are the various concerns you need to address when engaging in this type of business transaction? What steps can you take to reduce your level of risk? In this webinar attorneys Jennifer Papapanagiotou and Heidi Kocher discuss these important issues. This webinar is 60 minutes and includes a Q & A session that follows. Program Learning Outcome: Participants will identify the legal and practical considerations involved in the transactions of buying and selling home health and hospice agencies. TAHC&H Faculty/Presenters: Salma Mokbel and Meaghan McCormick | Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues, including serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She is currently serving as an outside compliance expert to a hospital and a clinical laboratory that are under Corporate Integrity Agreements. She has significant reimbursement experience, responding to and defending audits from Medicare, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. Ms. Kocher is licensed in Texas and Maryland. About the Presenter:
Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. [W3244] Buying And Selling A Texas-Based Agency Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3244

Care Coordination: Ensure Effective Comm with ALL Service Providers

[PGM2173] Coordination of Care: Ensuring Effective Communication with ALL of Your Clients' Service Providers Summary: Solutions for solving coordination of care deficiencies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Mazick, Greg; Brooks, Lynne; Williams, Belinda Program Description: Coordination of care is #5 on the Texas HCSSA Top 10 survey deficiency list. This program presents how to show and provide effective and comprehensive care coordination by ensuring that all service providers are on the same page. Private duty nursing, community care and therapy providers are highlighted; you will get solutions to address coordination of care in your policies and the "Do's & Don'ts" in the home. Program Objectives: Upon completion of this program, the viewer will be able to: Define “coordination of care” related to pediatric Private Duty Nursing. Describe components of an agency coordination of care policy. Discuss Coordination of Care policy and procedures that comply with Texas Administrative Code (TAC) rule 97.288. Identify Personal Assistance Services (PAS) documentation methods to maintain compliance with TAC rule 97.288. Discuss coordination of care standards for pediatric therapy. Compare 2 case studies with opposite outcomes due to coordination of care received. About the Presenters: Greg Mazick, RN, BSN is the Director of Pediatric Services for Restorative Health Care. He has managed pediatric programs over the past 11 years with as many as 220 licensed nurses and therapist in the program. He has created and implemented processes related to safety, skills competency, nurse and therapist recruitment, compliance, QAPI, and risk management in pediatrics programs. Lynne Brooks, RN, CPHRM is a Registered Nurse and Certified Professional Healthcare Risk Manager with more than 25 years of health care management experience with Adult, Pediatric and Community Care Home Care programs in Texas. She has owned her own Home Care Agency and now operates a large non-profit Agency with 10 offices across the state and its subsidiary For-Profit Agency with 14 offices across the state, along with a CDS operation. Belinda Williams, OTR has more than 25 years experience in healthcare including psych, geriatric, acute and pediatric. To date, she has more than 15 year pediatric experience and still enjoys evaluating and treating. Over the years, her passion for assessing and treating children with sensory related dysfunction lead her to develop a private handwriting training program, group treatment programs and to facilitate numerous professional and parent trainings. As Executive Director of Education and Quality Assurance for THERAPY 2000, she monitors and facilitates regulatory and ethics compliance and performance improvement initiatives for the Agency. Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate [PGM2173] Coordination of Care: Ensuring Effective Communication with ALL of Your Clients' Service Providers

Speaker

Mazick/Brooks/Williams

Model

2173

Care of The Geriatric Patient: A Two Part Series

[W3240] Care of The Geriatric Patient: A 2 Part Series
Satisfies required CNE relating to the older adult or geriatric populations. Nursing - Targeted Continuing Education Older Adult or Geriatric Care
Texas Board of Nursing Rule 216.3(h) Any nurse whose practice includes older adult or geriatric populations is required to complete at least 2 contact hours of CNE relating to older adult or geriatric populations before the end of every licensing period (applicable to licensing periods that began on or after January 1, 2014). The CNE course(s) may contain information related to: elder abuse, age-related memory changes and disease processes (including chronic conditions), end of life issues, health maintenance, and health promotion. Contact hours completed for this requirement do count towards completion of the 20 contact hours of CNE required for all nurses.
Board-approved certification related to older adult or geriatric populations may be used to fulfill this requirement.
APRNs may use Category I CME to fulfill this requirement. TAHC&H WEBINAR: This webinar was presented on 05/22/2019 [Part One] and 5/24/2019 [Part Two]. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: May 22 & 24, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 05/24/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259 (c)(2)(B) the Texas Human Resources Code, Chapter 102, Rights of the Elderly §97.259 (d)(3) client rights, including the right to confidentiality §97.259 (d)(7) abuse, neglect, and exploitation §97.260 (4) ethics §97.260 (8) skills for working with clients, families, and other professional service providers Program Description: The Texas Board of Nursing requires any nurse whose practice includes older adult or geriatric populations to complete at least 2 contact hours of CNE relating to the older adult or geriatric populations before the end of every licensing period.
This two-part educational activity is designed to enhance the knowledge of the Registered Nurse and other nurse licensed in the State of Texas in the area of geriatric care. Part 1 education is focused on elder abuse, Texas, and federal law. Part 2 education is focused on medication issues affecting the elderly population. The education is designed to expand the knowledge of the nurse as well as meet the Texas Board of Nursing licensure requirement. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice in the area of geriatric care by identifying signs of elder abuse, complying with both Texas and federal laws pertaining to elder abuse, and identifying medication issues affecting the elderly population to promote optimal patient outcomes. TAHC&H Faculty/Presenters: DeAnn Briscoe, BSN, RN, COS-C, Senior Clinical Education Consultant, Foundation Management Services About the Presenter:
DeAnn Briscoe has been a nurse for 35 years with most of her career being spent in home health care. In her role as Senior Clinical Education Consultant for Foundation Management Services, she serves as an expert resource for education regarding compliance in the area of patient care. [W3240] Care of The Geriatric Patient: A 2 Part Series Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Briscoe, DeAnn

Model

W3240

Caring for the Professional Caregiver During Crisis

[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 08.27.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Professional caregiving is already a challenging task. Healthcare has been facing particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances. This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by analyzing practical solutions and strategies from the fields of resilience, emotional intelligence, and post-traumatic growth and developing a personalized plan of care to tend to your needs as well as the needs of your team and those you serve. TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT About the Presenter(s):
Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals. [3429] Caring for the Professional Caregiver During Crisis

Speaker

Cheatham, Rev. Dr. Carla

Model

3429

Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator

[1355]Caring for Your Hospice Business - a Month in the Life of a Hospice Administrator Subscription Type: Individual Faculty:Spears The heart of hospice is caring for the patient but caring for the business of hospice must be the focus of the administrator. How can you get on top of the business of hospice and stay there? This program traces the business activities that the hospice administrator must manage through one operational month in the hospice year. While the hospice administrator may be a clinician with clinical oversight duties as well, the focus for this program is the operational and financial activites that when performed well, signal a healthy business environment. The program includes guidance on budgeting, contracting, staffing, billing, collecting, compensating staff and more to assist the administrator in establishing a report card on the hospice's overall performance. Caring for the hospice business IS caring for the hospice patient! Presented by Jan Spears, MJS & Associates. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 20 states during the past two years. As a certified educator, Jan uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, known for its solution-driven approach to achieving best practice to clinical and operational standards for all provider types. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate

Speaker

Spears, Jan

Model

1355

CLAS Implementation-National Standards for Culturally & Linguistically Appropriate Services

[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Important steps in implementing and sustaining CLAS standards within your organization. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Social Worker 1.5 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:This program covers important steps in implementing and sustaining the CLAS standards within your organization. You will learn how to manage change by following key strategies for evolving your environment. You will also learn tips to sustain this evolution long term with turnover and the ever-changing rules and regulations of the healthcare industry. A real case example of implementing these standards within a large managed care organization is also presented. By the end of this program, you will be able to identify the key steps in the CLAS Blueprint with ideas on implementing these standards within your organization. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by actively implementing National Standards for Culturally and Linguistically Appropriate Services to enhance patient care. TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan About the Presenter:
Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan. In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations. She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment. Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas. She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs. [3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)

Speaker

Hamblin, Jillian

Model

3115

CLAS Overview-National Standards for Culturally & Linguistically Appropriate Services

[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Learn the purpose, definitions and examples of these standards in action. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description:This program provides an overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS), including the purpose, definitions of each standard, and examples of these standards in action. By the end of this presentation, you will be able to define the standards and identify examples of each standard in action as it relates to the health care industry. You will also learn the timeline for health equity and important milestones in eliminating health care disparities among our population. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying examples of the Culturally and Linguistically Appropriate Services (CLAS) standards in action to aid in reducing health disparities among their patient population. TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan About the Presenter:
Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan. In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations. She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment. Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas. She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs. [3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)

Speaker

Hamblin, Jillian

Model

3114

Clearing the Path to Pediatric Reimbursement

[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 09.03.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to comply with payor specific documentation requirements in order to avoid payment denials. TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting About the Presenter(s):
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing. Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance. [3444] Clearing the Path to Pediatric Reimbursement

Speaker

Sepulveda, Beverly

Model

3444

Clinical Services Mgmnt: What Works to Improve HH Value-Based Purchasing Performance?

[3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance? Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: Clinical practices that make a difference in HHVBP scoring. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty: Melinda Gaboury Program Description: With Home Health Value Based Purchasing (HHVBP) going strong in the 9 demonstration states it is a forgone conclusion that HHVBP will become a nationwide reality. The core goal of HHVBP is to reach the best practical patient outcome. HHVBP measures focus on clinical outcomes as central components of a performance measurement system. For many years, HHAs have worked to achieve improved patient outcomes, but there was no direct connection to payment. With HHVBP, clinical success for payments can translate to higher Medicare reimbursement. This program is designed to explore the clinical practices that make a difference in HHVBP scoring. When clinical practices work for patients, HHVBP makes them work for a HHAs bottom-line as well. This session will: Identify areas most susceptible to patient outcome improvement Recognize best practices in clinical operations that impact HHVBP scores Identify practical steps towards successful implementation of HHVBP best practices Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by recognizing best practices in clinical operations that impact client outcomes and home health Value-Based Purchasing scores. About the Presenter:
Melinda Gaboury is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc. (HPS), based in Nashville, TN. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, billing and clinical consulting to the home care and hospice industries. With more than 16 years of executive speaking, educating and most importantly day-to-day experience working with home care and hospice professionals, Gaboury has been a speaker for multiple state and national home care and hospice associations. She is actively conducting Basic and Advanced Home Care and Hospice Seminars throughout the country. She is currently serving on the HHFMA Board and Home Care Association of Florida Board of Directors. Gaboury is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference Guide for Field Staff. [3053] Clinical Services Management: What Works to Improve Home Health Value-Based Purchasing Performance?

Speaker

Gaboury, Melinda

Model

3053

Complaint Investigation & Resolution: Managing Complaints

[3305] Complaint Investigation and Resolution: Managing Complaints
How to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and reduce such complaints. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description:In this presentation you will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and reduce such complaints. Also learn how to develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints. Program Learning Outcome: Participants will actively engage in the learning activity and identify methods to develop person-centered approaches to improve effectiveness and consistency of managing and reducing complaints. TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services About the Presenters:
Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing, where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager. [3305] Complaint Investigation and Resolution: Managing Complaints

Speaker

Diaz, Idalia [TX HHS]

Model

3305

Compliance Concerns with Hiring New Staff: Most Common Pitfalls

[3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls
The most common errors in the hiring and on-boarding process as well as successful strategies for both. NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Presentation Info: Presentation Date: August 29, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][2]development and interpretation of agency policies §97.260[a][3]basic principles of management in a licensed health-related setting Program Description: Hiring employees is exciting. It means the employer is growing and is successful. But, if the employer does not think about unintended consequences of the hiring and on-boarding process, often times right from the beginning, the employment relationship can be rocky. Attorney Alicia Haff discusses some of the most common errors in the hiring and on-boarding process as well as successful strategies that could assist in smoothing this process. Specific topics addressed are background checks, application materials - what should and should not be in these materials, offer letters/contracts, and handbook review - hot topic items. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing best hiring practices to remain in compliance with state and federal employment requirements. TAHC&H Faculty/Presenter: Alicia J. Haff, JD, Partner, ETC Companies About the Presenter:
Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators. Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes, commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in group settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become Alicia’s passion. She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations. [3287] Compliance Concerns with Hiring New Staff: Most Common Pitfalls

Speaker

Haff, Alicia

Model

3287

Complying with the Medicare CoPs: How to Avoid Top Hm Hlth & Hospice Survey Citations

[3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations
Provides guidance for home health and hospice providers on how to avoid the most frequent deficiencies cited by TX HHS. TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 29, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.29.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: The number of investigations and inspections by regulatory surveyors has steadily increased over the past few years. In 2018, the Texas Health and Human Services Commission conducted 4,500 visits and contacts of home and community support services agencies. To help home health and hospice providers prepare for such a visit, this program provides guidance on how to avoid the most frequent deficiencies cited by the state agency. Examples of survey findings with the rationale for the finding of deficiencies are highlighted. Part 1 includes a review of the survey process and a review of data from the Texas HHS Annual Report Regarding LTC Regulatory - published August 2019 - and then presents details on deficiencies for Home Health; Part 2 presents deficiencies for Hospice. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing clinical practices to remain in compliance with Medicare Conditions of Participation and state and federal regulations. TAHC&H Faculty/Presenter: Elizabeth H. Jepson, Esq. & Allison D. Shelton, Esq., Brown & Fortunato, P.C. About the Presenter:
Elizabeth H. Jepson & Allison D. Shelton are attorneys with the Health Care Group at Brown & Fortunato, P.C., a law firm based in Amarillo, Texas. They represent home health agencies, hospices, hospitals, and other health care providers throughout the United States. Ms. Jepson and Ms. Shelton are Board Certified in Health Law by the Texas Board of Legal Specialization. [3291] Complying with the Medicare Conditions of Participation: How to Avoid Top HH & Hospice Survey Citations

Speaker

Jepson, E & Shelton, A

Model

3291

Comprehensive Approach to Hospice

[PGM2169] Comprehensive Approach to Hospice Summary: Hear perspectives on marketing hospice services from legal, social worker and pastorial professionals. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Berliner, Marie; Edwards, Joyce; Fritz, Sister Mary Theresa Program Description: Discover the value in creating a cohesive interdisciplinary hospice team. From ethics and legalities of marketing to the utilization of a Medical Social Worker and Pastoral at the time of election to Hospice, this program explains the importance of putting “systems” into your organizational culture to support clients, family, staff and volunteers. It also presents the guidance needed for the back office to prepare for potential clients. The program includes presentations from each of the panel members, panel discussion and a Q&A session between audience and panel members. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss primary laws affecting hospice marketing. Define activities comprising marketing. Assess marketing issues specific to nursing facilities. Describe social worker’s role as advocate for patient. Discuss social workers in a business development role. Identify one way a chaplain makes the pre-hospice visit. About the Presenters: Marie Berliner, JD has been counseling and healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. Ms. Berliner is licensed to practice in Maryland, the District of Columbia, and Texas. She has also been a regular speaker (2004-2008) on Medicare issues for TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws. Joyce Edwards, LMSW is the Administrator for Brentwood Home Health and Brentwood Hospice. She is equipped with 20+ years of experience providing management to diverse organizations and healthcare-related agencies, including a background in coordinating operations, staff, and administration. Joyce is an experienced Administrator/Consultant with Hospice, Home Health and Assisted Living Facilities. She was a previous speaker for the Nebraska Train and Trainer Alzheimer’s Association and is the creator of Brentwood Home Health Palliative Program. Sister Mary Theresa Fritz, BCC, NCBF-Adv, CT is a Sister of the Incarnate Word and Blessed Sacrament from Victoria, TX. She has been ministering as a Chaplain and Bereavement Counselor for Nurses In Touch, Inc. in Floresville TX for almost 18 years. She is the only original team member of their hospice program left. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM2169] Comprehensive Approach to Hospice

Speaker

Berliner/Edwards/Fritz

Model

2169

Connected Home – The Artificial Intelligence Revolution

[3376] Connected Home – The Artificial Intelligence Revolution
Emerging developments in patient support technologies...this session will introduce you to some of these options and how to use to your benefit. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.13.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Since the dawn of the new millennium, nearly every aspect of our lives has been transformed by technology. Emerging developments in patient support technologies – from dedicated devices to applications that transform phones and other commonplace items in the home and community into interconnected systems – are transforming the way that patients are beginning to think about healthcare. This session will introduce you to some of these options and how to use to your benefit. Harnessing the power of new technology and supporting data-powered insights will be critical to powering a 21st-century healthcare system that responds to the desires and expectations of patients and their caregivers and delivers on optimal health care outcomes. Program Learning Outcome: : Participants will actively engage in the learning activity and indicate an intent to change their practice by assessing the use of technology and automation tools to improve agency and clinical operational efficiencies, quality and patient outcomes. TAHC&H Faculty/Presenters: Sherl Brand, RN, BSN, Senior VP Strategic Solutions, CareCentrix; Jon Terenzetti, VP of Data & Technology Transformation at CareCentrix About the Presenters:
Sherl Brand is a registered nurse and health care executive with over twenty-five years of experience in both for profit and non-profit organizations. Currently Sherl is Senior Vice President of Strategic Solutions at CareCentrix focusing on strategy, network engagement and partnerships. Prior to joining CareCentrix, she held the roles of Chief External Affairs Officer with Visiting Nurse Association Health Group, a state-wide non-profit home health, hospice and community based organization, National Director of Managed Care Contracting for Bayada Home Health, a national for profit home health, hospice and private duty organization and VP Government Affairs & Business development for Patient Care, a multi-state for profit home health and private duty nursing organization. Sherl also served as the CEO of the Home Care & Hospice Association of NJ and its related Home Care Foundation. She was also elected Chair of the National Association for Home Care & Hospice Forum of State Associations. Sherl has served on multiple national, state and local boards and advisory groups including, but not limited to, the National Association for Home Care & Hospice Board, National Government Services Provider Advisory Board, Hospital Joint Venture Boards and Partnership for Medicaid Home Based Care. Sherl received her B.S.N. from Ohio Wesleyan University and was a Certified Case Manager from 1993-2008. Jon Terenzetti is the Vice President of Data & Technology Transformation at CareCentrix. In his role, Jon oversees the team responsible for identifying, assessing, and developing next-generation data, analytics, and technology assets that assist in the delivery of higher-quality healthcare. Throughout his time at the company, Jon has managed key partnerships and capability buildouts with machine learning and artificial intelligence partners that help deliver better health outcomes to 25M+ lives under management. Prior to his current role, Jon acted as Chief of Staff to the CEO. Jon’s career has been focused on patient engagement. Before CareCentrix, Jon spent years working at CVS Health, overseeing a range of initiatives, including the redesign of the pharmacy ExtraCare rewards program, the launch of CVS’s audiology and optometry services in select markets nationwide, patient segmentation and acquisition efforts, retail technology rollouts, and numerous gross margin and operational efficiency initiatives. Before CVS, Jon worked at Target Corporation in financial forecasting and planning. Jon holds a BA in political science from Yale University. [3376] Connected Home – The Artificial Intelligence Revolution

Speaker

Brand, Sherl & Terenzetti, Jon

Model

3376

Contracting with MCOs: Benefit vs. Pitfalls

[2974] Contracting with MCOs: Benefit vs, Pitfalls Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:The pros and cons of working with MCOs in and out of network. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Spears, Jan Program Description: This program presents the pros and cons of working with MCOs in and out of network. As traditional payor sources implement payment reductions, new payment models or move exclusively to Managed Care, home health agencies are once again looking at the best way to work within the Managed Care arena. Some MCOs can pick and choose their provider networks based upon geographical area, STARs reporting, and pricing models. Medicaid MCOs typically offer below market value contracts. Although the MCO must follow the home health rules, the payer can establish additional requirements such as prior authorization, timeframes for physician signatures, etc. that can be more stringent than the traditional counterpart. The avenues for appeals are cumbersome and often leave the provider “holding the bag.” Learn how to package your agency for quality, cost and satisfaction in advance of seeking contracts with the MCOs in your area. Delivering care in accordance with MCO requirements requires process modifcation for order development, authorization management and billing. In addition, the presenter touches on best practice processes to improve coverage and reduce days outstanding on your claims. Presentation Date: 11.15.2016 Learning Outcomes(s): Participants will actively engage in the activity and indicate an intent to change or enhance their practice by delivering care in accordance with Managed Care Organization (MCO) requirements while incorporating best documentation practices in order to ensure coverage and reduce days outstanding on agency claims. About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads a team of more than 25 consultants at MJS & Associates. [2974] Contracting with MCOs: Benefit vs, Pitfalls

Speaker

Spears, Jan

Model

2974

Countdown to STAR Kids

[2954] Count Down to STAR Kids! Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: All about the STAR Kids managed care model HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty:Dees, Brian Program Description: November 1, 2016 is the start date of STAR Kids. This program includes a presentation from Brian Dees and other HHSC staff as to what’s left to prepare as the STAR Kids implementation date approaches. Many questions from providers in attendance are addressed. The presenters also share what providers need to know as families choose their plans and their services transition to managed care. Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Discuss the history, implementation plans, and clinical program requirements for the new STAR Kids managed care model. About the Presenter:
Brian Dees has been a policy advisor in the Medicaid and CHIP Division of the Health and Human Services Commission since 2011. He has worked closely on implementation of STAR Kids, a new Medicaid managed care program for children and young adults with disabilities that aims to improve care coordination. He has also worked on projects ranging from improving Medicaid program policies, to legislative analysis, to designing assessment tools for home and community-based services. Brian holds a bachelor's degree from Austin College in Sherman, Texas, and a master's degree from the University of Edinburgh in Edinburgh, Scotland. He lives in Austin, Texas, with his wife, Kellie, and two dogs, Dmitri and Seven. [2954] Count Down to STAR Kids!

Speaker

Dees, Brian

Model

2954

COVID-19 Employee Health Issues for Home Health & Hospice Agencies

[W3488] COVID-19 Employee Health Issues for Home Health Hospice Agencies
January 2021 Update on COVID-19 vaccine issues affecting HCSSA employees. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | January 6, 2021 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Despite the approval, release and initial distribution of a coronavirus vaccine, the numbers of available doses are still not sufficient to vaccinate all at-risk populations and individuals. Thus, home health and hospice agencies may have to make difficult decisions regarding COVID-19 vaccines. The questions we will cover include whether the State of Texas, the Federal Government or a home health agency or hospice may require employees to receive a coronavirus vaccine, what conditions may exempt or excuse an employee from getting a vaccine, and what recourse an employer may have if an employee refuses a coronavirus vaccine. And how should you handle patients who ask if their caregivers are vaccinated? Program Learning Outcome: Participants will actively engage in discussion and at least 80% of participants will verbalize understanding if the agency can require their employees to receive a COVID-19 vaccine if one is available to the agency. TAHC&H Faculty/Presenter(s): Heidi Kocher, JD and Jennifer Papapanagiotou, JD | Liles Parker Attorneys & Counselors at Law About the Presenter(s):
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues Heidi Kocher is a partner with the law firm of Liles Parker.  She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes.  She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training.  Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level.   She received her J.D. from Georgetown University Law Center.  She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims.  She is also Certified in Health Care Compliance.  [W3488] COVID-19 Employee Health Issues for Home Health Hospice Agencies Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3488

Create a Marketing Plan Using Specialty Programs

[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty! This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business! Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams. TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS About the Presenter:
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development. [3366] Create a Marketing Plan Using Specialty Programs

Speaker

Ross, Tammy

Model

3366

Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.12.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line. In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in delivering quality care to the plan’s members. Program Learning Outcome: : Participants will actively engage in the learning activity and indicate an intent to change their practice by describing how to successfully implement a dementia specific service line and engaging in discussion in home care’s role in delivering care to beneficiaries. TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network About the Presenters:
Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019 Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry. Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA. She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement. [3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

Speaker

Roth, Bob & Cornelius-Toft, Mich

Model

3363

Creating a QAPI Culture of Leadership in Hospice

[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.12.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care, identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on how to develop a culture of leadership in their own agency. Program Learning Outcome: : Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing Hospice regulatory requirements regarding QAPI and strategies to develop a compliant culture of leadership. TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees. [3365] Creating a QAPI Culture of Leadership in Hospice

Speaker

Ellis, Zaundra

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3365

Creating an Effective QAPI Program

[3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program
Strategies for implementing an effective agency-wide QAPI program. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement Program Description:This program presents the regulatory requirements for Quality Assurance Performance Improvement (QAPI), and how to create strategies for implementing the requirements to build an effective agency-wide QAPI program. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by creating strategies to implement the requirements to build an effective agency-wide QAPI program to enhance patient outcomes. TAHC&H Faculty/Presenter: Diane Datz, RN, MA, Hospice Educator and Regulatory Specialist, HealthCare ConsultLink About the Presenter:
Diane Datz has been a hospice nurse and chaplain for twenty-five years. In addition to her nursing credentials, she holds a master’s degree in spiritual psychology from the Institute of Transpersonal Psychology, Sophia University, Palo Alto, California and a certificate in gerontology from Our Lady of the Lake University. Diane has published original end-of-life research in Omega Journal of Death and Dying and is a regular presenter at state and national end-of-life conferences and workshops. Diane also serves as an advisor to TrueSolace, an online platform for grief support. Her volunteer commitments include serving on the Advisory Board of ABODE: Contemplative Care for the Dying in San Antonio, Texas and as a Board member of Texas and New Mexico Hospice Organization. Diane co-facilitates meetings for San Antonio Death Café, part of an international movement to encourage public conversations about death and dying. Diane is also an ordained priest in The Old Catholic Church, Province of the United States. She is currently the Hospice Educator and Regulatory Specialist with HealthCare ConsultLink. [3113] Creating an Effective Quality Assurance Performance Improvement (QAPI) Program

Speaker

Datz, Diane

Model

3113

Critical Home Health PDGM Claims Processing Update

[3440] Critical Home Health PDGM Claims Processing Update
What does 2020 hold for your reimbursement? Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: The Home Health Proposed Rule 2021 was released June 30, 2020 and while there are not significant changes to the PDGM model there are some details that need to be reviewed! RAPs will have no payments and will have a payment PENALTY if not filed timely. There are some changes to the wage indices in multiple states with swings in the applicable rates of no greater than 5%. Medical Review began again on August 3, 2020, across the nation. What does 2020 hold for your reimbursement? Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for their claims processing under PDGM model in relation to the RAP changes that will impact agency revenue, wage indices and medical reviews. TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1. [3440] Critical Home Health PDGM Claims Processing Update

Speaker

Gaboury, Melinda

Model

3440

Current Enforcement Environment Facing TX HCSSA Agency Owners, Staff & Affiliated Professionals

[W3184] Current Enforcement Environment Facing TX HCSSA Agency Owners, Staff & Affiliated Professionals
The importance of compliance and the likely penalties of non-compliance with the law. TAHC&H WEBINAR: This webinar was presented on 03/06/2019. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: March 6, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 03/06/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: In this session, we will go review the types of civil and criminal cases brought against Texas home health, hospice and personal care agencies, their owners, staff and affiliated professionals. We will also discuss the statutory violations that have repeatedly led to criminal prosecutions in Texas. Finally, we will discuss steps you can take to reduce your level of statutory and regulatory risk. In this webinar, attorneys Paul Weidenfeld and Robert W. Liles will discuss the importance of compliance and the likely penalties of non-compliance with the law. Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change or enhance their practice by ensuring that all claims are properly documented, coded, and billed in compliance with state and federal healthcare laws. TAHC&H Faculty/Presenters: Paul Weidenfeld, JD and Ashley Morgan, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Paul Weidenfeld brings a unique perspective to False Claims Act cases, Fraud Investigations and Qui Tam, or whistleblower, lawsuits which is partly the result of his rare combination of having BOTH extensive litigation experience (more than 50 trials and 25 appellate) AND subject matter expertise (10 years as a fraud prosecutor, 2 years as the DOJ Healthcare Fraud Coordinator, and experience as a partner in a major healthcare law firm). Virtually every litigation decision in these complex cases requires an understanding of the persons and agencies involved, an understanding of the law, and an ability to predict how the litigation will actually evolve in the legal system — and there is no one better suited to help in this process. Finally, Paul’s experiences have taught him that there is no one-size-fits-all in the world of settlement or conflict resolution, and he is well known for his ability to find innovative solutions to difficult litigation problems. About the Presenter:
Ashley Hudson Morgan is an Associate Attorney in Liles Parker’s Washington, DC office where she focuses her practice on regulatory health care compliance matters, fraud and abuse, and reimbursement issues. Ashley represents health care providers across the country in connection with a wide variety of health law issues including coverage disputes, documentation concerns, compliance, medical board complaints, and exclusion / termination issues. Ashley has worked with an assortment of providers including dentists, home health companies, hospice agencies, primary care and specialty physicians, mental health professionals, physical therapists, and licensed acupuncturists. Ashley has handled claims disputes with major payors including Medicare, Medicaid, various BlueCross BlueShield entities, and UnitedHealthcare. She has extensive experience working on administrative appeals of large alleged extrapolated overpayments assessed by the Centers for Medicare and Medicaid Services’ (CMS) contractors including, Zone Program Integrity Contractors (ZPICs), Unified Program Integrity Contractors (UPICs), and Medicare Administrative Contractors (MACs) and by private payors. Ashley has also successfully defended providers against medical board and nursing board complaints. Ashley is a Certified Medical Compliance Officer and helps clients implement effective compliance programs and provides counsel on mandatory state and industry-specific policies and procedures. In this capacity, Ashley provides on-site walk-throughs to review OSHA compliance and performs training for staff members on HIPAA and other mandatory compliance regulations. Ashley is also a Certified Professional Coder in addition to a Certified Medical Reimbursement Specialist and conducts GAP Analyses of provider’s medical record documentation to determine areas for improvement with any CMS or private payor documentation requirements. [W3184] Current Enforcement Environment Facing TX HCSSA Agency Owners, Staff & Affiliated Professionals Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3184

Current Regulatory And Operational Challenges For Hospices

[W3233] Current Regulatory And Operational Challenges For Hospices
How hospices can address the day­-to­-day challenges navigating current state and federal regulatory requirements. TAHC&H WEBINAR: This webinar was presented on 08/01/2018. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 1, 2018 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: In this webinar, Lester Johnson and Jason Cabell will discuss the challenges facing hospices in navigating current state and federal regulatory requirements and how hospices can address the day­-to­-day challenges they face in providing quality and essential end­-of-­life care to its patients and their families.  Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by ensuring all staff are up to date on the latest regulations in order to ensure the highest quality end of life care. TAHC&H Faculty/Presenters: Lester Johnson and Jason Cabell | Liles Parker Attorneys & Counselors at Law About the Presenter:
Lester “Les” W. Johnson, Jr. is a Partner at Liles Parker PLLC and is the Supervising Attorney for the Firm’s Baton Rouge office. In addition, Les also serves as Co-Leader of the Firm’s Health Law Practice Group. Les helps clients navigate the myriad of regulatory, compliance and business issues facing today’s health care providers and practitioners. Core areas of Les’s practice include handling Medicare & Medicaid appeals; Medicare and Medicaid participation and compliance; Stark and Anti-kickback law compliance, state self-referral prohibitions and any other regulatory issues a client may face. Les assists clients with operational and business issues involving hospital/medical staff relations, practitioner credentialing, health care contracting issues, mergers and acquisitions, antitrust hurdles, joint ventures, and practice formation and restructuring. Les is a frequent presenter on regulatory compliance, fraud & abuse, and business issues facing health care providers and practitioners. He was named a Health Care Hero by New Orleans City Business Magazine, and was also recognized by the Gillis Long Poverty Law Center for his work to help open the Lower 9th Ward Health Clinic, a free clinic opened in early 2006 in New Orleans’ flood ravaged Lower 9th Ward neighborhood. About the Presenter:
Jason Cabell is an Associate Attorney in Liles Parker’s Health Law Section. Also a registered nurse, Jason works out of the firm’s Baton Rouge office where he focuses on Medicare regulatory matters, audits and administrative appeals of overpayments assessed by Zone Program Integrity Contractors (ZPICs) and/or Recovery Audit Contractors (RACs). [W3233] Current Regulatory And Operational Challenges For Hospices Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3233

Cyber Related Threats and Managing the Risks

[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.13.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. Program Learning Outcome: : Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing risk mitigation strategies and identifying common areas of cyber vulnerability to protect the organization and patient records against these threats. TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. Dave I. Davis Coming Soon [3374] Cyber Related Threats and Managing the Risks

Speaker

Smith, Ricky

Model

3374

Cybersecurity Issues for Home Health and Hospice Providers

[W3418] Cybersecurity Issues for Home Health and Hospice Providers
An overview of current cybersecurity issues. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | July 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: Cybersecurity threats can cause financial losses, problems with government regulators and damage to your agency's reputation. This presentation provides an overview of current cybersecurity issues faced by home health and hospice providers along with the latest legal developments. The presenters also discuss best practices for managing cybersecurity risk and how to address a security breach. This recorded webinar was 60 minutes; it also includes addtional minutes of a brief Q&A session that followed the presentation. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to remain in compliance with cybersecurity issues for home health and hospice providers. TAHC&H Faculty/Presenter: Heidi Kocher and Ashley Morgan, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher, Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is Certified in Health Care Compliance. About the Presenter:
Ashley Morgan is an Associate Attorney at Liles Parker Liles Parker’s Washington, DC office where she focuses her practice on regulatory health care compliance matters, fraud and abuse, and reimbursement issues.   Ashley particularly knowledgeable about the regulatory challenges faced by homecare providers, especially as they relate to issues of documentation and has extensive experience working on administrative appeals of large alleged extrapolated overpayments assessed by CMS contractors.  Ashley also assists providers across the country with a wide variety of health law issues including coverage disputes, documentation concerns, compliance, medical board complaints, and exclusion / termination issues. [W3418] Cybersecurity Issues for Home Health and Hospice Providers Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3418

Data Vs. Insights: How Business Intelligence Tools Improve Outcomes & Operational Efficiencies

[3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies
The rise of business intelligence (BI) is unlocking actionable insights that will dramatically improve home and community care organizations. NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: The shift to electronic medical records, digital systems, and cloud computing has made capturing and compiling large amounts of data much easier. However, despite having large amounts of data, providers are generally faced with the challenge of not knowing how to leverage the data beyond basic reporting. Moreover, in the home and community care sector in particular, visit, operational information, and clinical data is often stored in paper format -- or if is it digital, resides in siloed databases. These system deficiencies make it near impossible to gain a holistic view of operations and eliminates the ability to “pivot” data. The catalyst for this change is to be obsessed about data-driven decision making. The rise of business intelligence (BI) is unlocking actionable insights that will dramatically improve home and community care organizations. Program Learning Outcome: Participants will be able to cite how to leverage data beyond basic reporting and data driven decision making and describe how these insights could dramatically improve home and community care organizations. TAHC&H Faculty/Presenter: Brady Murphy, Sales & Marketing, AlayaCare About the Presenter:
Brady Murphy is an accomplished marketer, speaker, and entrepreneur, he has been part of two start-ups in the technology field. The first start-up brought to marketers the world of mobile marketing, his company was one of the first mobile marketing agencies to emerge in the digital boom in the early 2000s. The second start-up was a pioneering software company to bring mobility to workforce management. Today, Brady oversees sales and marketing of AlayaCare, a software company that offers home and community care provides one comprehensive solution to support healthcare in the home along with all the benefits of virtual care delivery (RPM, telehealth, video conferencing). [3375] Data Vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies

Speaker

Murphy, Brady

Model

3375

Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further

[3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: What data shows about hospital readmissions. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Chris Attaya Program Description: Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? With the negative reimbursement impacts to hospitals and a likely HHA pay-for-performance measure, agencies need to continually look at their data to understand the relationships of patient characteristics and the utilization of services provided to improve their scores. Using data from the SHP (Strategic Healthcare Programs) database, we will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance. This session will: Identify how HHA’s should use the CMS hospital readmission penalty criteria to position their value proposition Identify the characteristics of patients that are readmitted to the hospital Analyze readmission rates between different agency types List three definite red flags that put patients at high risk of readmitting within 30 days of discharge from the hospital Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by recognizing characteristics of patients at high risk of hospital readmission and identifying optimal utilization of services to promote positive patient outcomes. About the Presenter:
Chris Attaya Christopher Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and Hospice industry. In his role as Vice President of Product Strategy, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance. [3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further

Speaker

Attaya, Chris

Model

3057

Dept of Labor Initiatives & Employment Law: What Employers Need to Know 2018

[3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018
A most important and useful review of employment law. TAHC&H Faculty/Presenter: Tommy Simmons Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Mr. Simmons provides a survey of the most significant employment-related Texas legislation from 2017, an update on how the Texas Workforce Commission has been ruling on unemployment, wage, and discrimination claims, a summary of increased federal agency enforcement activities in the area of employment law, and highlights of the most important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits. Program Learning Outcome: Learners will identify how to remain in compliance with wage and hour laws. About the Presenter:
William T. (Tommy) Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012, the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award. [3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018

Speaker

Simmons, Tommy

Model

3103

Destination Documentation: Surviving Medicare Denials & Audits

[2739] Destination Documentation: Surviving Medicare Denials & Audits Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Focus on Documentation... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Warfield, Jennifer Program Description: Agencies are constantly at risk of audits, denials, sanctions and or penalties for missing or inadequate documentation. This program will help you learn to avoid pitfalls of poor documentation, recognize areas which are likely to trigger an audit and detect items that frequently contradict care deemed to be reasonable and necessary. Additionally, you will learn ways to safeguard your agency by properly responding to ADR’s and audits. Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Describe documentation areas likely to trigger an audit List OASIS items that frequently contradict care that is reasonable and necessary Identify ways to safeguard your agency from audits and denials About the Presenter:
Jennifer Warfield As a well-known homecare coding and OASIS specialist with extensive nursing experience, Jennifer Warfield is an informational ally for hundreds of home health agencies across the country. Certified as an official ICD-9 and ICD-10 trainer, Jennifer provides education on important industry topics, including coding, OASIS and documentation. Her passion for being an educational resource keeps her traveling across the country to agencies and associations, conducting educational workshops and speaking at numerous home care conferences. Her expert knowledge plays an integral role in the development of OASIS Analysis Plus, PPS Plus Software’s OASIS analysis software. Jennifer received a bachelor’s degree in nursing from the University of South Alabama in Mobile, a home care coding specialist – diagnosis certification from the Board of Medical Specialty Coding in Gaithersburg, Maryland and earned her Certificate for OASIS Specialist-Clinical from the OASIS Certificate & Competency Board in New Iberia, Louisiana. She is author of two ICD-9 coding guidebooks, Tips, Tricks & Tidbits for Home Health Professionals, and is currently serving as the education director at PPS Plus Software in Biloxi, Mississippi. [2739] Destination Documentation: Surviving Medicare Denials & Audits

Speaker

Warfield, Jennifer

Model

2739

Determining Eligibility Criteria and Progression of Non-Cancer Illnesses in Hospice Care

[1515] Principles of Palliative Medicine: Determining Eligibility Criteria and Progression of Non-Cancer Illness in Hospice Care Subscription Type: Individual Faculty:Peralta This program provides a wealth of knowledge in the use of the International Classification of Functioning, Disability and Health (ICF) to discuss non-cancer diagnosis care pathways. The program describes how to integrate the two components of ICF developed by the WHO as it pertains to Part 1 - functioning and disability, i.e., body functions and structures including activitiea that precipitate symptoms. Part 2 - contextual factors, e.g., environmental and personal factors as they relate to health-related domains. This program also includes an update on PalmettoGBA Hospice Local Coverage Determinants with special emphasis on the Cardiopulmonary conditions, Amyotrophic Lateral Atrophy/Sclerosis, Adult Failure to Thrive Syndrome, and Alzheimer's disease and Related Disorders determinants. Using clinical vignettes, the presenter discusses how to describe progression of disease using disease-specific evidence-based tools when certifying and recertifying patients eligible for hospice care. This program is presented by Alexander Peralta, Jr., MD, DABHPM, Palliative Medicine Consulting Services. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker

Peralta, Jr., Alexander

Model

1515

Developing and Implementing Your Emergency Preparedness Plan

[3295] Developing and Implementing Your Emergency Preparedness Plan
How to develop an effective Emergency Preparedness Plan...ideal for all provider types! TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: October 9, 2019 TAHC&H Event: TAHC&H Fall Conference | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.75 Clock Hr(s) Continuing Education for Nurses 1.75 Contact Hr(s) This program awards CNE until 10.09.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.259[d][6]emergency preparedness planning and implementation §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management Program Description:This workshop will be presented by a panel of home health, hospice, community care, and pediatric providers to discuss how to develop an effective Emergency Preparedness Plan with a focus on assessing hazard vulnerability, infection control, continuity of operations, and much more! Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying specific actions agencies must take before and after developing an emergency preparedness plan. TAHC&H Faculty/Presenters: Charlene Drake, Area VP, PCS Operations, Texas Home Health of America; Kristen Robison, RN, Angels of Care Pediatric Home Health; Brandis Wilmore, Owner, Be Healthy at Home, Inc.; Amy Ives, BSN, RN, CHPN, Hospice Director, Peterson Hospice About the Presenters:
Charlene Drake is an experienced professional with over 25 years in the health care industry. She currently serves as Area Vice President for PCS focusing on Community relations with Texas Home Health, an AccentCare Company. Charlene has been employed with Texas Home Health for over 20 years and has served in many capacities including PCS and Home Health. Charlene is the mother of four and grandmother of 6 who loves travel and New York theater. About the Presenters:
Kristen Robison has been an RN since 2006 and has worked in pediatric home health since 2003. She is currently the VP of Governmental Affairs for Angels of Care Pediatric Home Health. She has served as Chair of the TAHCH Pediatric Committee for the last 3 years. She has also served the last 2 years on the TAHCH board of directors in the Pediatric auspice and was recently elected President-elect. Kristen is a strong advocate for home health and hospice providers and the clients they serve. About the Presenters:
Brandis Wilmore is the founder and Administrator of Be Healthy at Home, a licensed and certified home health agency located in Buda, TX. Her background is emergency medicine where she started her career as an EMT in Austin. She continued her education in the field of nursing and worked in many areas of the acute system which eventually lead her to home health. She is a graduate of Texas State University in San Marcos with a focus in Business Administration. She currently sits on the Board for TAHCH and represents Small Agency. She also is the Chair for the Medicare/Hospice Committee. Brandis is currently the disaster coordinator for her agency and works closely with her local CERT team to anticipate and act on her emergency preparedness plan for her clients and staff. About the Presenters:
Amy Ives has been a nurse for 23 years with the last 8 in the hospice arena. She is currently the Director for Peterson Hospice in Kerrville, Texas. She has served as a member of the TAHC Hospice Committee for 5 years, and also as chair of the Hospice Committee for the past year. [3295] Developing and Implementing Your Emergency Preparedness Plan

Speaker

Drake, Robison, Wilmore, Ives

Model

3295

Developing Clinical Competencies for a Pediatric Home-Based Therapy Program

[PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program Summary: All about successful competencies for pediatric rehab therapists. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Baker, Cortney & Williams, Belinda Program Description: This programs explores the development and execution of competency programs for pediatric rehab therapists (OT, PT & ST) in a home-based setting. You'll get a look at how two agencies have successfully met the challenge and how you can accomplish the same for your peds program. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss Rule 97.245 (b) (2) (B) regarding staff competencies in order to facilitate alignment of agency practices Describe interview approaches that help determine experience level and overview of skill sets Explain orientation and assessment processes to establish current competency and training needs Compare specific competencies essential to each discipline Discuss means of ongoing assessment to help insure competent staff are treating patients Describe minimum documentation competencies to reflect that competent care was provided Analyze two mentoring models that protect the agency while supporting staff during the training phase About the Presenters: Speech-language pathologist Cortney Baker, MS, CCC/SLP, is the owner of KidsCare Therapy, a pediatric home care agency in the Dallas/Fort Worth area. Cortney has been in health care for 10 years with experience as both a clinician as well as Administrator. At KidsCare Therapy, she has been integral in building the clinical development programs. Cortney currently oversees the daily operations of the agency and has served on the Pediatric Committee for TAHCH since the inception of the committee.

Belinda Williams, OTR, has more than 25 years of experience in a variety of health care settings including psych, geriatric, acute and pediatric. To date she has specialized in pediatric care for more than 15 years and still enjoys evaluating and treating.
Belinda recently completed certification in AOTA’s Fieldwork Educator Certificate Program and is matriculating toward a double MBA in Leadership and Healthcare Administration. She has facilitated trainings for Texas OT Association, TOTA Trinity North District, TWU, the Infant Mental Health Advocacy Conference, school districts and numerous organizations purposed for the betterment of children’s physical and mental health.
As Executive Director of Education and Quality Assurance for THERAPY 2000, she has developed an advanced care team to enhance rehab services by direct care, peer mentoring and implementation of a competency driven education program which supports the core objective of quality care. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [PGM1953] Developing Clinical Competencies for a Pediatric Home-Based Therapy Program

Speaker

Baker, Cortney & Williams, Belin

Model

1953

Discover the BIG Secrets of Successful Leaders in Private Duty

[PGM2012] Discover the BIG Secrets of Successful Leaders in Private Duty Home Care Summary: Discover the key initiatives and metrics that separate the "leaders" from all others. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Marcum, Aaron Program Description: What does it take to become a “Leader” in the private duty home care industry? This program answers this question by exploring the 2012 Private Duty Home Care Benchmarking Study completed by Home Care Pulse. The program presents and breaks down 5 key areas “Leaders” tend to excel at and why. Learn how to think more like a Leader and win BIG in your market place. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss leaders’ strong client satisfaction standards Describe how leaders focus on relationship building Explain how leaders drive employee satisfaction Discuss leaders’ techniques to staff efficiently Describe how leaders consistently adhere to a solid sales strategy About the Presenter: Aaron Marcum is a former successful private duty home care owner and the founder and CEO of Home Care Pulse, the leading organization specializing in capturing and measuring client and employee satisfaction for the private duty home care industry. Home Care Pulse works with hundreds of home care agencies improve quality, increase client referrals, and promote and drive more business. Aaron’s company, Home Care Pulse is also responsible for conducting and administering the 2010, 2011, and 2012 Private Duty Home Care Benchmarking Studies, in partnership with the National Private Duty Association (NPDA). Since 2004, Aaron has been a popular national speaker in the home care industry due to his knack for measuring performance and his hands on experience as a private duty home care owner. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [PGM2012] Discover the BIG Secrets of Successful Leaders in Private Duty Home Care

Speaker

Marcum, Aaron

Model

2012

Diversity and Inclusion: A Learning Curve in the Process of Change

[3426] Diversity and Inclusion: A Learning Curve in the Process of Change
The world is on the cusp of change and the future requires leadership. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 25, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][9]community resources Program Description: Identifying the need to be diverse can be eye-opening in multiple ways. Diversity encaptures more than inclusion. Diversity measures our ability to share differences, build relationships, and be creative thinkers. Identifying healthy solutions to diversity requires a deeper understanding of the many definitions available. The workforce is the breeding ground of innovation, collaboration, and cultural sensitivity. While training and mentorship expedite professional development, engaging the workforce’s ideas, energy, and insight leads to improved customer experience, faster innovation, and greater retention rates. As efforts increase for diversity positions and initiatives, inclusivity is the foundation upon which culture is built to last. The world is on the cusp of change and the future requires leadership. What role will you play? It’s time to RESET! Program Learning Outcome: Participants will actively engage in a discussion of diversity and inclusion by identifying biases that contribute to the lack of diversity, list active approaches to defer anger and anxiety, describe effective strategies for managing difficult conversations, explain how communication can reduce conflict and promote positive change, emotions, compassion, and acceptance. TAHC&H Faculty/Presenters: Anita Foster, MSW, Ph.D., Master Caregivers About the Presenters:
Anita Foster A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight. [3426] Diversity and Inclusion: A Learning Curve in the Process of Change

Speaker

Foster-Horne, Anita

Model

3426

Don’t Become a HIPAA Headline! Are you Ready for a Data Breach?

[2659] Don’t Become a HIPAA Headline! Are you Ready for a Data Breach? Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: Understand your risk for a security breach. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Sessions, Lynn Program Description: 2013 Headline: Hospice agency agrees on $50,000 settlement for violation of the HIPAA Security Rule for a breach of unsecured electronic protected health information (ePHI). The HHS Office for Civil Rights investigation revealed that the agency did not have adequate policies and procedures nor conducted a thorough risk analysis. Do you know who must be notified when a breach occurs and by when? In this program you will learn from an expert HIPAA attorney what health care organizations need to know about: how a breach is defined in the HITECH Act strategies for proactive prevention agency responsibilities with business associates specific state and federal notification requirements the potential costs to the agency for a breach response Presentation Date: 11.18.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Describe the elements of protected health information (PHI). Identify the threats that may result in an unauthorized disclosure of PHI. List the four factors that must be documented for a breach risk assessment. Describe a simplified breach response methodology. About the Presenter:
Lynn Sessions, JD, has more than 20 years of working with health care industry clients, and focuses her practice on health care operations and regulatory work, with an emphasis on health care privacy and data security, breach response, and HIPAA compliance. Having previously served as in-house counsel and director of several departments at a nationally ranked children's hospital, Lynn collaborates closely with health care clients and approaches her legal representation from a client's perspective. Lynn is a frequent speaker on a range of topics affecting health industry clients, including HIPAA compliance, data breach response, cyber and network security, enterprise risk management, EMTALA, handling adverse patient events, and insurance and risk financing. Lynn is also a regular contributor to BakerHostetler's Data Privacy Monitor blog, as well as the Health Law Update. [2659] Don’t Become a HIPAA Headline! Are you Ready for a Data Breach?

Speaker

Sessions, Lynn

Model

2659

Effective Compliance Program: How Law Enforcement Evaluates Your Efforts If There Is A Problem

[W3422] Effective Compliance Program: How will Law Enforcement Evaluate Your Efforts If There Is A Problem
What the government expects and the steps you can take to better ensure that your health care organization is complying with applicable statutory and regulatory requirements. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | October 14, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 10/14/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management Program Description: In February 2017, the U.S. Department of Justice published guidance describing specific factors that prosecutors should consider when conducting an investigation of a corporate entity in order to determine whether to bring criminal charges. These factors, commonly known as the “Filip Factors,” include “the existence and effectiveness of the corporation’s preexisting compliance program” and the corporation’s remedial efforts “to implement an effective corporate compliance program or to improve an existing one.” Notably, the Department of Health and Human Services, Office of Inspector General (OIG), followed-up in March 2017 with a list of questions that health care providers can use to evaluate the effectiveness of their organization's compliance program. During this session, attorneys Richard Pecore and Leonard Schneider will examine what the government expects and the steps you can take to better ensure that your health care organization is complying with applicable statutory and regulatory requirements. This webinar is 60 minutes and includes a brief Q & A session. Program Learning Outcome: Participants will actively engage in a discussion of the process for the Targeted Probe and Educate Program and apply theses lessons learned from the first round of audits to their daily practice to improve agency compliance and documentation and avoid denials and errors related to the TPE record reviews. TAHC&H Faculty/Presenter(s): Richard Pecore, JD and Leonard Schneider, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Richard Pecore is a licensed Texas attorney with over 20 years of experience. Mr. Pecore is a graduate of the University of Texas and South Texas College of Law Houston. Mr. Pecore joined Liles Parker as an associate attorney in January 2012 and became a partner with the firm in February 2016. Mr. Pecore has worked on a variety of health care related matters, and the past 6 years focusing on Medicare and Medicaid administrative provider appeals and creating provider regulatory compliance plans. Since joining Liles Parker, Mr. Pecore has focused on “big box” Medicare and Medicaid overpayments. He has successfully defended overpayment cases ranging in value from $15,000 to $6 million dollars. Mr. Pecore is a Certified Medical Compliance Officer with PMI, is a member of the American Health Lawyers Association. Mr. Pecore lives in Kingwood, Texas. About the Presenter:
Leonard Schneider ’s practice focuses on complex commercial litigation. He has also been selected to serve as City Attorney for a number of cities and municipalities. In this capacity, he has performed a wide range of legal services, ranging from contract drafting and administration to affirmative civil litigation on behalf of his municipal clients. Mr. Schneider has extensive experience ensuring that applicable statutory and regulatory requirements are met by municipalities. Since joining Liles Parker, Mr. Schneider has expanded his practice to also include a wide variety of health law matters and cases. Mr. Schneider also served as the Assistant District Attorney for Galveston County in Texas. In this role, he prosecuted both felony and misdemeanor criminal cases and honed his litigation skills with significant time before a judge and jury. While he seldom prosecutes criminal cases in his current role, his experience in this field has afforded him a strong skill set in working with criminal law. Mr. Schneider is also responsible for litigation brought by or against the cities he represents, often managing teams of attorneys brought in specifically for each case. In this way, he keeps his litigation skills fresh. His criminal and civil litigation trial experience allows him to give practical and timely advice to clients in civil matters, including business litigation, contracts, breach of contracts, collections, elections, and economic development. In addition to practicing law, he has authored and presented papers on corporate law issues, landlord/tenant arrangements, evictions, economic development, and city council meetings. He also currently instructs business students on ethics and business law as an adjunct professor at two universities. [W3422] Effective Compliance Program: How will Law Enforcement Evaluate Your Efforts If There Is A Problem Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

PGMW3422

Emergency Preparedness – Disaster Response, Operation Recovery and Resources

Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs Social Worker 1.50 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][6]emergency preparedness planning and implementation §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management §97.260[a][9]community resources Program Description: Over the course of 2017 in Texas experienced devastation from Hurricane Harvey that damaged building structures and induced record breaking flooding with rainfall from the storm widespread 15 to 30 inches in one day, with some spots picking up 50 inches or more. 40% of Texas licensed home care agencies were located in the FEMA affected areas according to TAHC&H's calculation. In addition to the Texas natural disaster, we experienced active shootings and terrorist events in our country. Now more than ever, home care agencies must review and test their emergency preparedness plan. This program brings you up-to-date on the necessity to review your continuity of operations plans, Emergency policies and procedures, and necessity for developing partnerships with home health care agencies and other health care entities. Additionally, a HCSSA provider will share their experience on how they implemented their plan during the disaster. Information about the applicability of the new federal emergency preparedness rules to the plan is also discussed. Program Learning Outcome: Learners will apply disaster preparedness rules, regulatory changes, and requirements that are impacting their daily practice into their disaster preparedness planning and agency operations. TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director, TAHC&H / Marissa Machado, Chief Operating Officer, TAHC&H / Leann Hubert, Owner, Amazing Grace Hospice About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. About the Presenter:
Marissa Flores Machado is Chief Operation Officer at TAHC&H. Her work experience in the health home and hospice industry began in 1981. With over 35 years’ of industry experience she recently worked at DataLogic Software, Inc., an HHSC EVV Vendor, as their Compliance Director. Her previous work experience was at the Texas Department of Aging and Disability Services (DADS) where she credentialed and licensed HCSSAs; and before that she worked at Girling Health Care, Inc. in various corporate positions ensuring safety and compliance. About the Presenter:
Leann Hubert is a graduate from Texas A&M University and has been a licensed SW since 1994. She has worked in many areas of Social Work to include consulting, Home Health, Long term care, rehabilitative care as well as hospice, which is where her heart lies. In 2008, Leann’s idea to open Amazing Grace Hospice came to fruition and today she is the sole owner of the company. She continues to be a play a vital role in the Interdisciplinary Team at Amazing Grace Hospice and remains actively involved with the healthcare community. [3102] Emergency Preparedness – Disaster Response, Operation Recovery and Resources

Speaker

Hammon, Rachel Machado, Marissa

Model

3102

Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE

[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice Presentation Info: TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access Presentation Date | May 20, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.5 Clock Hrs Continuing Nursing Education 2.5 Contact Hr(s) This program awards CNE until 05/20/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world. Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance. This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning. The presenter discusses the details of the four (4) phases of emergency planning: Mitigation - including education & awareness, hazard assessment, vulnerability assessment Preparedness - including telecommunication plan, training, exercises and building relationships with community partners Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks. Program Learning Outcome: Participants will actively engage in the learning activity and apply the Home and Community Support Services Agencies (HCSSA) licensure regulations related to the 4 phases of Emergency Planning to their daily practice to improve agency processes and planning. TAHC&H Faculty/Presenter: Jennifer Gibson Osburn About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience. She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC, and numerous state home health associations. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice, Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees. [W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Osburn, Jennifer Gibson

Model

W3414

Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS

[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services Presentation Info: TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access Presentation Date | May 20, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.5 Clock Hrs Continuing Nursing Education 2.5 Contact Hr(s) This program awards CNE until 05/20/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world. Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance. This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning. The presenter discusses the details of the four (4) phases of emergency planning: Mitigation - including education & awareness, hazard assessment, vulnerability assessment Preparedness - including telecommunication plan, training, exercises and building relationships with community partners Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks. Program Learning Outcome: Participants will actively engage in the learning activity and apply the Home and Community Support Services Agencies (HCSSA) licensure regulations related to the 4 phases of Emergency Planning to their daily practice to improve agency processes and planning. TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN About the Presenter:
Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree. She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987, Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN). Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice. Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations. Jennifer has a passion to ensure each person cared for receives the highest quality care possible. [W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Lopez, Jennifer

Model

W3415

Emergency Preparedness Series 2019

[PKG6159] Emergency Preparedness Series 2019
All four emergency preparedness progams available in a specially priced package that saves you $20! NOW AVAILABLE: RELEASED 10/14/2019 All programs in this specially-priced package were presented on 10/09.2019 at the Texas Association of Home Care & Hospice Fall Conference in Grapevine. 4 emergency preparedness presentations were captured and produced for online access. Presentation Info: Presentation Date: October 9, 2019 TAHC&H Event: TAHC&H Fall Conference | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 6.5 Clock Hr(s) (Total of all 4 programs in the series) Continuing Education for Nurses 6.5 Contact Hr(s) (Total of all 4 programs in the series) This program awards CNE until 10.09.2021 CE Approval Statements:
· All programs in this package meet continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is approved as a provider of nursing continuing professional development by the Texas Nurses Association - Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Programs Included in this Package: [3294] Time for your Annual Inspection! A Review of the State and Federal Emergency Preparedness Rules - See Details Here [3295] Developing and Implementing Your Emergency Preparedness Plan - See Details Here [3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures - See Details Here [3297] Testing Your Emergency Preparedness Plan - See Details Here [PKG6159] Emergency Preparedness Series 2019

Speaker

Model

PKG6159

Emergency Preparedness: Developing a “Plan That Will Stand”

Emergency Preparedness: Developing a “Plan That Will Stand” Summary: How to develop and implement an effective emergency preparedness plan. HCSSA Topic(s) Addressed: §558.259[d][6]emergency preparedness planning and implementation Faculty: Jones, Patricia Program Description: Come fire, flood, wind or snow…develop an emergency plan that both meets regulatory requirements AND serves as a valuable tool when a disaster actually strikes. This program includes how to: Discuss regulations related to emergency preparedness Discuss the designation of an agency disaster coordinator Explain how to conduct a hazard vulnerability analysis (HVA) Evaluate results of HVA to develop Emergency Preparedness plan Discuss how to test and revise plan A demonstration of a process for conducting an after action review and the improvements that can be made as you learn is also included. Emphasis will be on developing long term relationships with your communities’ other emergency response agencies and local emergency management officials. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the background for the development of the expanded Emergency Preparedness rules Follow the steps outlined in TAC 97.256 and 97.301 to develop a plan that works for you and your patients About the Presenter: Presented by Patricia R. Jones, RN, BA, CHCE, Director of Community Based Care, Memorial Health System of East Texas. Patricia Jones has over 28 years experience in home care as staff nurse, field supervisor, branch manager and agency administrator. She has served on a variety of community Boards who were involved in an area disaster plan. She is Clinical Coordinator for the special needs shelter for the city of Lufkin operating during Hurricane Lilly & Rita and the shelter nurses station for evacuees from the New Orleans Superdome. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate addressing TX §558.259[d][6]emergency preparedness planning and implementation [1581] Emergency Preparedness: Developing a “Plan That Will Stand”

Speaker

Jones, Patricia

Model

1581

Emergency Preparedness: First COVID, Now Hurricane Season - Are You Ready?

[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
Steps each and every HHCSA should take to prepare for hurricane season, including changes related to COVID-19 involvement. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.27.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Hear first-hand from HHSC Training Specialist, Idalia Diaz, on the steps each and every HHCSA should take to prepare for Hurricane season, including changes related to COVID-19 involvement. Emergency Preparedness is not new; however, there have been updates and refreshers and Idalia presents all aspects of what agencies should know, update and be prepared for as hurricane season is well upon us and agencies not only are dealing with this reality but COVID 19 as well. Program Learning Outcome: Participants will actively engage in the learning activity and incorporate best practices on vital information agencies should know about emergency preparedness and how to implement these changes with COVID-19 issues. TAHC&H Faculty/Presenter(s): Idalia Diaz BSN, RN, Training Specialist, Policy, Rules and Training, HHSC About the Presenter(s):
Idalia Diaz is the HCSSA Joint Trainer with Health & Human Services Policy, Rules & Training who obtained a Bachelor of Science in Nursing from the University of Texas Health Science Center. Shortly after obtaining her license, she was employed by the San Antonio State Supported Living Center as an RN Case Manager, then later transferred to DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. After spending some time with the regulatory team, she decided to teach and was a theory and clinical faculty member at a Vocational Nursing program, where she taught various subjects from fundamentals of nursing to mental health and leadership. [3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?

Speaker

Diaz, Idalia [TX HHS]

Model

3435

Employment Law for Home Care and Hospice - Get the Facts!

[3152] Employment Law for Home Care and Hospice - Get the Facts!
The most important compliance issues for payroll and HR in Texas, as well as the most important and useful best practices for employers to follow... NOW AVAILABLE: RELEASED 2/25/2019 This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: There are many situations that may appear to be unique to home care, but don’t be fooled … employment law does not make any exceptions for this industry. In addition to a survey of the most significant hiring, policy, and work separation issues, and an update on how the agencies and courts have been ruling on employment claims and lawsuits, Mr. Simmons offers a detailed look at common wage and hour law problem areas such as: exempt vs. non-exempt employees on-call time travel time deductions from pay hourly vs. contract workers PRN live-ins companionship exemption final pay issues This program presents the most important compliance issues for payroll and HR in Texas, as well as the most important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits. Program Learning Outcome: Participants will identify how to remain in compliance with wage and hour laws. TAHC&H Faculty/Presenter: Tommy Simmons, Senior Legal Counsel to Chair Ruth Hughs, Commissioner Representing Employers, Texas Workforce Commission About the Presenter:
Tommy Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012, the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award. [3152] Employment Law for Home Care and Hospice - Get the Facts!

Speaker

Simmons, Tommy

Model

3152

Employment Law: DOL Updates And COVID-19

[W3421] Employment Law: DOL Updates And COVID-19
Discusses the ways in which the Covid-19 pandemic has altered the landscape of wage and hour law and of other important employment law programs. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | July 16, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: Tommy Simmons discusses the ways in which the Covid-19 pandemic has altered the landscape of wage and hour law and of other important employment law programs, such as EEOC issues and unemployment claims. He highlights the FFCRA and the CARES Act and how workplace health and safety standards have changed to fit the times. He also covers the most frequent wage and hour law problems that are confronting employers now. Program Learning Outcome: Participants will actively engage in the learning activity and will be able to identify key compliance standards related to recent updates to wage and hour laws in light of COVID 19. TAHC&H Faculty/Presenter: William T. (Tommy) Simmons | Texas Workforce Commission About the Presenter:
William T. (Tommy) Simmonsserves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the Employment Law Handbook of the Texas Association of Business. [W3421] Employment Law: DOL Updates And COVID-19 Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Simmons, Tommy

Model

W3421

Employment Law: What Employers Need to Know in 2020

[3302] Employment Law: What Employers Need to Know in 2020
An understanding of recent legislative and litigation trends affecting employment law. NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.11.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston. It is one of 20 presentations captured and produced for online access. Presentation Info: Presentation Date: November 11, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.75 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: This presentation provides an understanding of recent legislative and litigation trends, as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track. Program Learning Outcome: Participants will identify key compliance standards related to wage and hour laws. TAHC&H Faculty/Presenter: Kimberly R. Stuart, JD, Shareholder, Crain Caton & James About the Presenter:
Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law. As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could), Kimberly learned early that to be heard, you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this experience to use in her practice by dealing with her clients openly and frankly. Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions and Title VII litigation. An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts, conducting self-audits to ensure regulatory compliance, and assisting clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all varieties of employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination, breach of contract, and employment-related torts. She drafts, evaluates, and updates personnel handbooks, workplace policies, employment contracts, and severance agreements. Kimberly has defended numerous clients in matters before the Equal Employment Opportunity Commission, Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies, resulting in dismissals. [3302] Employment Law: What Employers Need to Know in 2020

Speaker

Stuart, Kimberly R.

Model

3302

Empowering Your Caregivers to Best Care for People with Dementia

[PGM2015] Empowering Your Caregivers to Best Care for People with Dementia Summary: Critical knowledge on dementias and skills to best communicate with clients with dementias. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Larkin, Carole Program Description: Communication problems can make or break the best care techniques for clients with dementia. This program teaches powerful communication skills for successfully working through common problems arising in dementia care. In addition to information on the biology of dementia communication, you gain insightful knowledge of critical communication tips you can employ and share with your staff. Program Objectives: Upon completion of this program, the viewer will be able to: Distinguish between dementia and Alzheimer’s disease Discuss what Alzheimer’s disease does to the brain Identify techniques that foster smooth communication with persons with dementia About the Presenter: Carole Larkin, MA, CMC, CAEd, QDCS, EICS is an expert in Alzheimer’s and related dementias care. She has a Master’s of Applied Gerontology from the University of North Texas, is a Certified Alzheimer’s Educator, is a Qualified Dementia Care Specialist, and an Excellence in Care Specialist at the Alzheimer’s Foundation of America, as well as a Certified Trainer/Facilitator of the groundbreaking dementia care training tool, the Virtual Dementia Tour Experience. Carole is one of the editors of the largest blog on Alzheimer’s caregiving in America; The Alzheimer’s Reading Room. She is a Certified Geriatric Care Manager who specializes in helping families with Alzheimer’s and related dementias issues. She also trains caregivers in home care companies, assisted livings, memory care communities, and nursing homes in dementia specific techniques for best care of dementia sufferers. Her company, ThirdAge Services LLC, is located in Dallas, TX. Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate [PGM2015] Empowering Your Caregivers to Best Care for People with Dementia

Speaker

Larkin, Carole

Model

2015

Enforcement Actions and Rights of the Home & Community Support Services Agency

[PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency Summary: DADS enforcement staff discuss IRoD and agency rights. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Anderson, Sue [DADS] Program Description: Texas DADS Regulatory Services Enforcement staff presents a Home and Community Support Services Agency's rights to an Informal Review of Deficiencies (IRoD), DADS criteria for assessing administrative penalties and rights for appealing. Of importance to all, DADS staff present why, when and how DADS determines a HCSSA must be reported to the National Healthcare and Integrity Protection Data Bank (NHIPDB). Program Objectives: Upon completion of this program, the viewer will be able to: Identify Home and Community Support Services Agencies (HCSSA) Enforcement Actions Analyze HCSSA Informal Review of Deficiencies (IRoD) Procedures Discuss the Texas Department of Aging and Disability Services’ (DADS) Reporting of Public Information About the Presenter: Sue Anderson is the Manager of the Survey and Certification Enforcement Unit with DADS. She is a registered nurse with 14 years’ experience in Regulatory Services and Long Term Care. She has regulatory and clinical experience in hospitals, nursing facilities, case management and utilization review. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency

Speaker

Anderson, Sue [DADS]

Model

1948

Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction

[3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)
How to utilize certain tools to enhance communication and improve these integral relationships. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: In the fast paced world of home health care, it can be hard to make connections with people, especially during a worldwide pandemic, such as COVID-19; unless time is set aside to connect for this purpose. Monotonous regime, lackluster communication skills and unsustainable satisfaction can all lead to employee burnout, unhappy patients and loss of referral sources. Once you make the decision to utilize tools such as social media, video conferencing technology and other tips you will learn in this session, you will begin enhancing your communication skills and improving these integral relationships. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying 10 steps to implementing communication tips that will improve working relationships, explaining how communication needs to be tailored to each of the current generations in the workplace and describing how improved communication will have a lasting effect on their organization. TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy About the Presenter(s):
Marcylle CombsAfter over 30 years in home health care and hospice, holding many positions including field nurse, director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies, serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various subjects such as mentoring, leadership and communication. [3442] Enhancing Communication Skills to Improve Patient, Employee and Referral Source Satisfaction (And Your Bottom Line Too!)

Speaker

Combs, Marcylle

Model

3442

Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners

[3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners
How to help Discharge Planners make fact based transition of care decisions. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Social Worker 1.5 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources §558.260[a][10]marketing Program Description:Effective hospital discharge planning and transitions of care have real benefits in improved patient outcomes and lower hospitalization rates. Though the American Medical Association and the Joint Commission offer recommendations for discharge planning, there is no universal system used within hospitals. Being able to work with your hospital discharge planners to help them make fact based transition of care decisions, even if it’s not to your practice setting, may influence the rest of patients’ lives. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by utilizing techniques to help discharge planners make fact-based decisions when assisting with transitions of care. TAHC&H Faculty/Presenter: Cheryl A. Acres RN, CCM, CDP About the Presenter:
Cheryl Acres has been an RN since 1978, and a certified case manager since 1998. As of February 2018, she obtained her credentials as a Certified Dementia Practitioner (CDP), and her certification as an Assisted Living Manager (CALM) in Texas. Clinical practice areas have included acute care and home health care, and case management practice has included group health insurance, home health care, Workers’ Compensation, disability management and consulting, with multiple areas of expertise. She founded her company, Comprehensive Care Management LLC in 2007, in order to assist seniors and families to develop a care road map, providing education about illness and services for their aging loved ones, and to aid seniors in maintaining their health, independence, while aging with dignity. [3117] Ensure Appropriate Setting Selection by Working with Hospital Discharge Planners

Speaker

Acres, Cheryl

Model

3117

Enterprise Risk Management in Home Care & Hospice

[1351]Enterprise Risk Management for Home Care & Hospice Subscription Type: Individual Faculty:Poblenz This program provides focus on how to establish a robust risk management program. It enables the home health administrator to: understand the key principles of risk managementidentify key elements of an enterprise risk management programidentify strategies to minimize riskunderstand options to finance riskidentify common home care hazards/risks and develop a plan to address those risksexplore common home care risk scenarios and how to manage risk This program is presented by Nancy T. Poblenz, RN, BSN, DDS, JD, CPHRM. Nancy serves as the Litigation and Loss Prevention Director for CHRISTUS Health, based in Houston Texas. In this capacity, she is responsible for the claims investigation and litigation management of all matters involving the healthcare system, including professional, general, employment, business, class action and other litigation against CHRISTUS Health facilities. She also coordinates the corporate response to all government and regulatory investigations. As corporate Loss Prevention Director she is responsible for leading all corporate loss prevention initiatives. She serves on various corporate committees, including the corporate Quality Committee and Clinical Policy Team, and is active in the CHRISTUS St. John Hospital Ethics Committee. Nancy’s publications include an article on Medical Futility published in the Houston Bar Journal and a chapter on Medical Tourism in the First Edition of Enterprise Risk Management, a textbook recently published by the American Health Lawyers Association. She is a frequent speaker on healthcare related topics. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker

Poblenz, Nancy T.

Model

1351

Episode Management in PDGM – What's your Plan

[3277] Episode Management in PDGM – What's your Plan
Learn concepts of patient case management in the PDGM environment... TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 27, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 08.27.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description:In this program, viewers will learn concepts of patient case management in the PDGM environment. Topics include patient centered, individualized assessments; planning specific interventions and goals; focused learning plans; and following a roadmap of care delivery to reach best outcomes by discharge. Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by implementing best practices in patient case management to contribute to optimal patient outcomes in the Patient Driven Groupings Model environment. TAHC&H Faculty/Presenter: Jennifer Gibson Osburn, RN, HCS-D, COS-C, Senior Clinical Consultant, Axxess About the Presenter:
Jennifer Gibson Osburn is a Registered Nurse with over 23 years of home health industry experience. She is a certified OASIS and Home Health Coding Specialist, who regularly trains on home health regulation and ICD-10-CM coding. Gibson has held several leadership roles in home health agencies, including Administrator and Director of Nursing. She consults widely for home health agencies nationwide and is a sought-after contributor to industry blogs and publications. Gibson is committed to the success of the home care industry and currently serves on several committees for the Texas Association for Home Care & Hospice. She has a passion for teaching and supporting the home care industry and its dedicated and caring professionals. [3277] Episode Management in PDGM – What's your Plan

Speaker

Osburn, Jennifer Gibson

Model

3277

Ethical and Legal Practices in Home Care

[726] Ethical and Legal Practices in Home Care Subscription Type: Individual Faculty:Tischer Gene Tischer is an attorney with more than 30 years of home care experience. Gene served from 1993 to 2009 as the Executive Director of Associated Home Health Industries of Florida, one of the country's largest home care associations. In this program, Gene reviews a variety of legal and ethical issues that confront home care providers across the country. Among the key issues he tackles are: patient choice federal anti-kickback laws questionable referral arrangements patient remuneration false claim filing and whistleblower statutes Gene walks through relevant federal laws and regulations and discusses key OIG rulings to help home care executives identify potential pitfalls and legal landmines. Education-Training Credits: 1.1 Hr(s) HCSSA Administrator/Alternate

Speaker

Tischer, Gene

Model

726

Expand Opportunities: RN Delegation & Health Maintenance Activities for the Private Pay Agency

[W3245] Expand Opportunities: RN Delegation & Health Maintenance Activities for the Private Pay Agency
Expand your possibilities in serving new clients... TAHC&H WEBINAR: This webinar was presented on 09/18/2019. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: September 18, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 09/18/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Private pay is the fastest growing market in home care. As the population ages, the opportunity exists to expand your possibilities in serving new clients. Home care emphasizes choice, customer service and self-determination for consumers in independent living environments. Unlicensed personnel work with individuals daily to complete a variety of tasks, including tasks that could be delegated, thus expanding the population of individuals who could be served safely in the home. The RN has an opportunity to work with an individual to make their choice, and control for delivery of services for those tasks that may be considered nursing tasks more readily available in order to assist families keep their loved ones at home. I worked on the delegation rules as part of the Nurse Practice Advisory Committee to ensure they were re-crafted with Home Care and the population we serve in mind. Rachel Hammon, RN, BSN, TAHC&H Executive Director In this webinar, you will learn what an agency needs to know about an unlicensed person performing a task that may be considered a nursing task, what the RN needs to know to practice safely and within the practice act, and the RNs role and responsibilities in both RN Delegation and Health Maintenance Activities. Expand your possibilities in serving new clients and take advantage of this education opportunity from Rachel Hammon, RN, BSN, who was on the Nurse Practice Advisory Committee that revised the nurse delegation rules. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing the Texas Board of Nursing regulations governing delegation of nursing tasks to unlicensed personnel to promote patient safety and contribute to improved patient outcomes in the home care setting. TAHC&H Faculty/Presenter: Rachel Hammon, RN, BSN, TAHC&H Executive Director About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 26 years of experience in nursing with 22 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles (i.e. Pediatric Case Manager, Medicare Case Manager, DON / Administrator and Corporate Director of Clinical Services), which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws (Medicare, Medicaid, OSHA, BON, etc.), served as a liaison with state and federal government officials, and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners, the committee that developed the RN Delegation Rules we are talking about today. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. [W3245] Expand Opportunities: RN Delegation & Health Maintenance Activities for the Private Pay Agency Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Hammon, Rachel

Model

W3245

Expand Your Business Line: How to Start a Private Pay Agency

[3431] Expand Your Business Line: How to Start a Private Pay Agency
Hear strategies on how to start a private-pay line of business... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Starting a private-pay business line can be a daunting task if you do not know where to begin. In this presentation, the learner will be able to identify the various models of private pay revenue and the key elements for a successful private pay line of business. The learner will hear strategies on how to start a private-pay line of business for their agency, make changes along the way as needed and implement the plan with success. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps to key elements for starting a private-pay business by discussing the 3 types of private pay business models that may be used for expanding their line of business and the 8 strategies for how to expand their current payor mix to include private pay revenue. TAHC&H Faculty/Presenter(s): Beverly Sepulveda MBA, BSN, RN, SynerImages Healthcare Consulting About the Presenter(s):
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing. Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational c onferences/webinars and other business operations assistance. [3431] Expand Your Business Line: How to Start a Private Pay Agency

Speaker

Sepulveda, Beverly

Model

3431

Expanded Coverage Of Services Such As Personal Care By Medicare Advantage Plans

[W3380] Expanded Coverage Of Services Such As Personal Care By Medicare Advantage Plans
How Medicare Advantage plans have expanded services and benefits - like personal care - for 2020. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | May 13, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: Approximately 35% of Medicare beneficiaries choose to be covered by managed care plans under the Medicare Advantage program. Beginning in January 2019, Medicare expanded the types of supplemental benefits that these plans could cover to include services such as personal care. Beginning in January of 2020, these plans were able to expand even further the types of services that they could provide as such benefits. In this webinar Attorneys Michael Cook and Jennifer Papapanagiotou discuss: Background on the Medicare Advantage Program and its Operation CMS Expansion of Supplemental Benefits Beginning in 2019 Expansion of Non-Medical Special Supplemental Benefits for the Chronically Ill in 2020 Practical Advice Including Potential Impact of COVID-19 Pandemic Major Compliance Issues in Personal Care Including Requirements for Tracking Devices in Medicaid Beginning in 2020 How These Services Fit Into Medicaid This webinar recording is 60 minutes and includes a brief Q & A session. Program Learning Outcome: Participants will actively engage in the learning activity, discuss the managed care plans under the Medicare Advantage Program and learn new compliance and contracting issues associated with such plans. TAHC&H Faculty/Presenters: Jennifer Papapanagiotou, JD and Michael Cook, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. About the Presenter:
Michael Cook has more than 38 years’ experience representing health clients of all kinds in regulatory, reimbursement, fraud and abuse, compliance, business, strategic planning,and public policy matters, with a strong emphasis on post-acute providers. At the beginning of his career, Michael also was an attorney with the Office of General Counsel at the United States Department of Health and Human Services where he represented the federal regulators of the Medicare and Medicaid programs on matters of the highestlegal and political senstivity. He recently received the honor of Fellow from the American Health Lawyers Association. In addition to his health care practice, Michael serves as a strategic health care advisor to a start-up company that has developed a health care related product to protect seniors from fractured hips. He was appointed by Governor McAuliffe to serve on the Board of the Department of Medical Assistance Services that advises Virginia’s Medicaid program, has served as a health care advisor to a number of candidates for state and national office, and recently received the Albert Nelson Lifetime Achievement Award fromMarquis Who’s Who. He frequently lectures on topics of interest to health care providers and earlier this year presented on the topics of “Internal Investigations” for health care companies at the 2019 American Health Lawyers Association conference on Medicare and Medicaid Payment Issues and moderated a panel of State Medicaid Directors on the changing face of their Medicaid programs in post-acute care for the AHLA Long-Term Care and the Law conference. [W3380] Expanded Coverage Of Services Such As Personal Care By Medicare Advantage Plans Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3380

Face to Face: Lessons Learned

[PGM1800] Face to Face: Lessons Learned Subscription Type:Individual Faculty:Warfield The homecare community has been working tirelessly to understand the 2011 Final Regulations. The most bothersome of these new regulations has been the F2F requirements. This rule could have a drastic financial impact for agencies that accept new patients that were not seen by their primary care physician in the allotted time. The F2F requirements are not going away, so this program helps you understand this new regulation and the presenter discusses some of the numerous problems agencies have encountered since. Program Goal: To assist the viewer in recognizing the 2011 Final Regulations requiring patients to have a scheduled visit with their physician as a condition of home health agency’s reimbursement. About the Presenter: Jennifer Warfield, RN, BSN, HCS-D, COS-C is the Education Director for PPS Plus Software. As a homecare coding specialist, OASIS specialist and registered nurse with more than 30 years of experience, Jennifer is an informational ally for hundreds of home health agencies across the country. Well known as an ICD-9 coding and OASIS expert, she frequently conducts educational sessions and is a regular guest speaker at home care conferences throughout the country. Her expert knowledge plays an integral role in the development of Home Health Edition, PPS Plus Software’s market-leading OASIS analysis software. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker

Warfield, Jennifer

Model

1800

False Claims Act: Implications for Hospice Agencies

[2976] False Claims Act Implications for Hospice: What You Need to Know Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary:All about the False Claims Act from a former DOJ prosecuter and now, hospice defender. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management §558.260[a][10]marketing Faculty:Wertkin, Jeffery Program Description: Jeffrey Wertkin is a former Department of Justice prosecutor with considerable experience litigating False Claims Act (FCA) cases against hospices. Jeff left the DOJ in 2016 and is now a partner at Akin Gump LLP where he specializes in defending hospice and home health care providers facing allegations of fraud and abuse. This program covers the current False Claims Act enforcement landscape and highlights the different ways that hospice providers are under scrutiny from the government and at risk from private whistleblowers. Jeff presents False Claims Act enforcement trends and addresses the most common allegations being asserted by qui tam whistleblowers against hospices. Finally, his presentation concludes with a discussion of effective litigation defenses and other ways hospice providers can mitigate the risk of FCA liability when faced with a government investigation. Presentation Date: 11.16.2016 Learning Outcomes(s): Participants will actively engage in the discussion and incorporate best practices for identifying fraud risks caused by hospice care documentation and the challenges presented by government investigations. About the Presenter:
Jeffrey Wertkin, JD, PhD is an experienced trial lawyer and investigator, focusing his practice on investigating and defending fraud cases under the False Claims Act. With more than 15 years of experience as a federal prosecutor, fraud investigator and civil litigator, Mr. Wertkin has considerable experience investigating and litigating fraud and abuse matters. Mr. Wertkin has assisted clients in the health care and energy sectors with regulatory compliance, due diligence and issues related to regulatory policy. He has experience navigating complex areas of state and federal regulations and has worked closely with program officers at numerous federal agencies to determine whether a company is out of compliance with applicable regulations. He has also represented clients in federal district and appellate courts in matters involving challenges to final agency actions under the Administrative Procedures Act. His general experience in the field of administrative law makes him well-suited to provide advice on regulatory policy and long-term strategic planning. Mr. Wertkin received his J.D. from the Georgetown University Law Center, and received his Ph.D. with distinction in Government from the Georgetown University Graduate School of Arts and Sciences. [2976] False Claims Act Implications for Hospice: What You Need to Know

Speaker

Wertkin, Jeffrey

Model

2976

Financial Ops Mgmnt: What Are the Keys to Success in HH Value-Based Purchasing?

[3056] Financial Operations Management: What Are the Keys to Success in Home Health Value-Based Purchasing? Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: Strategies, tactics, and operational adjustments for the financial management team. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty: Melinda Gaboury Program Description: While clinical performance is essential for success in Home Health Value Based Purchasing (HHVBP), a strong partnership with a HHA’s Financial Operations can exponentially improve the chances of positive achievement. Performance tracking, return on investment analysis, cost efficiency strategies, and prioritization of actions can help turn clinical success into bottom-line positive outcomes. This program explores the strategies, tactics, and operational adjustments that the financial management team at an HHA can take in combination with clinical practices that form the foundation for HHVBP success. This session will: Identify the standards used to determine what brings the best returns on clinical investments Recognize best practices for integrating HHVBP clinicians with financial operations Determine which HHVBP measures your agency should target to achieve the highest overall score Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by recognizing how financial decisions impact clinical operations. About the Presenter:
Melinda Gaboury is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc. (HPS), based in Nashville, TN. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, billing and clinical consulting to the home care and hospice industries. With more than 16 years of executive speaking, educating and most importantly day-to-day experience working with home care and hospice professionals, Gaboury has been a speaker for multiple state and national home care and hospice associations. She is actively conducting Basic and Advanced Home Care and Hospice Seminars throughout the country. She is currently serving on the HHFMA Board and Home Care Association of Florida Board of Directors. Gaboury is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference Guide for Field Staff. [3056] Financial Operations Management: What Are the Keys to Success in Home Health Value-Based Purchasing?

Speaker

Gaboury, Melinda

Model

3056

Financial Reporting Overview

Financial Reporting Overview Summary:Overview of the basic financial records of an agency. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Peterson Program Description: In this program you will learn how to read financial statements, the significant aspects and relationships of the balance sheet, the statement of income and accrual versus cash basis accounting. Also included is a discussion on the bank account, accounts receivable, start up costs, liability accounts and revenue recognition. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the significance of your financial statements Discuss how to read a financial statement and balance sheet Examine the statement of income and accrual versus cash basis accounting Define the basic business transactions recorded in your accounting system About the Presenter: Presented by John Peterson, CPA, MBA, President, Peterson & Peterson, PC. John Peterson is President of Peterson & Peterson, P.C. He is a Texas licensed Certified Public Accountant and has a Masters of Business Administration degree from the University of Nebraska. He is a member of the Texas Society of Certified Public Accountants, the American Institute of Certified Public Accountants and Beta Gamma Sigma, the national honorary business scholastic society. John developed tax, accounting, cost reporting, audit representation and management services practice to small and medium sized businesses. He also developed the health industry market niche including home health agencies, hospice agencies, comprehensive outpatient rehab facilities, skilled nursing facilities and Texas Home & Community Based Services agencies. His firm’s current client list totals over 800 and covers businesses throughout Texas, California, Georgia, Hawaii, Illinois, Kansas, Michigan, and New York. He has created and provided health industry workshops to home health executives and made presentations to the health industry association conferences. John also represents the State of Texas on the 16 State Coalition Group that meets regularly with Palmetto officials to discuss current health industry practices and problems. He is a past member of the Board of Directors and Audit Committee of MetroCorps Bancshares, Inc., a publicly traded bank holding company with banks in Texas and California. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate [1582] Financial Reporting Overview

Speaker

Peterson, John

Model

1582

Financial Responsibilties of the Texas HCSSA Administrator

[1354] Financial Responsibilities of the Texas HCSSA Administrator Subscription Type: Individual Faculty: Berman This program covers a variety of topics to provide administrators with knowledge and tools to improve their financial oversight responsibilities. Topics include: cash management techniques for home care banking relationships use and control of bank accounts employer implications of health care reform and in particular: compliance dates small vs. large employer penalties employer subsidies tax credits required disclosures This program is presented by Sheldon J. Berman, CPA, CVA, Principal, Simione Consultants, LLC.  Shelly Berman is a Principal for Simione Consultants and is responsible for the firm’s Merger & Acquisition Department which includes the supervision and review of merger & acquisition activity for home care, hospice and private duty providers. Shelly has extensive expertise in the valuations of health care and in particular home health care including, but not limited to, providers of skilled nursing and rehabilitation, home infusion, respiratory, hospice, private duty and medical equipment suppliers. These companies include all auspices of the health care industry. He has performed valuation assignments including merger & acquisition appraisals, sales and divestitures, fairness opinions, shareholder transactions, litigation support and appeared as an expert witness in court proceedings. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker

Berman, Sheldon J.

Model

1354

Fraud & Abuse: HealthSouth - A Case Study

[2179] Fraud & Abuse: HealthSouth - A Case Study Summary: How fraud began and evolved at HealthSouth - and what it means to your agency. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Beam, Aaron Program Description: This program is a review of Aaron Beam’s general session on the HealthSouth experience. Beam presents, in more detail, the company culture that allowed accounting rules to be bent before the fraud began. Beam also shares details of how the fraud was carried out, how a weak board of directors contributed to the problem, and what the aftermath of the experience has been for HealthSouth. Beam presents the importance of teaching ethics in schools, universities and on the job. Program Objectives: Upon completion of this program, the viewer will be able to: Describe how the fraud was carried out. Discuss how a weak board of directors contributed to the fraud. Identify the lack of proper internal controls. Discuss the aftermath of the fraud. Evaluate the importance of teaching ethics in schools, universities, and on the job. About the Presenter:Aaron Beam was a founder and the first CFO of HealthSouth from 1984 until 1997. In 1997 when he left the company, HealthSouth operated more outpatient rehab centers, outpatient surgery centers, and rehab hospitals than any company in the nation. The fraud at HealthSouth began while he was the company’s CFO. In 2003 Beam admitted his part in the fraud and was sent to prison. Today Aaron Beam is a public speaker in the area of business ethics. He has spoken to over 100 organizations including universities, corporations, associations and civic groups. Education-Training Credits: 0.75 Hr(s) HCSSA Administrator/Alternate [2179] Fraud & Abuse: HealthSouth - A Case Study

Speaker

Beam, Aaron

Model

2179

Fraud & Compliance: A Changing World for Hospice

[2432] Fraud & Compliance: A Changing World for Hospice Summary: Hospice relationships draw increased focus to prevent fraud. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][9]community resources §558.260[a][10]marketing Faculty: Berliner, Marie Program Description: Regulations are tightening in the hospice industry both as a constraint against fraud and as a focus on improved quality of care. As new relationships link hospices together with entities such as nursing homes, assisted living facilities and accountable care organizations, the compliance focus and governance of hospices must also adapt. In this program Marie discusses significant hospice fraud cases in the last year while also presenting Congressional actions and OIG Work Plan initiatives addressing fraud, reimbursement changes, and reporting practices as they affect fraud enforcement. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss perspectives and objectives of Congress, CMS and OIG in implementing hospice quality and cost controls Explain interplay among OIG reports, Work Plans, and CMS Regulations Highlight concerns over nursing facility relationships, use of GIP services, CHC marketing, and duplicate billings Explain data collection measures and relationship to cost containment Review lawsuits filed under the False Claims Act by individual citizens and the Department of Justice Evaluate patterns of behavior common to enforcement actions (aggressive marketing, CHC services, terminal illness criteria and discharge criteria Explain proposal to give qui tam relators a greater share of recovery. About the Presenter: Marie Berliner, JD, Senior Counsel at Joy & Young, LLP has been counseling healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. She has also been a regular speaker (2004-2013) on Medicare issues to TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws.
Ms. Berliner is licensed to practice in Texas as well as Maryland, and the District of Columbia. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2432] Fraud & Compliance: A Changing World for Hospice

Speaker

Berliner, Marie C

Model

2432

Fraud, Abuse & Ethics

[3108] Fraud, Abuse & Ethics
Provides a general overview of healthcare fraud & abuse laws with a practical understanding of how they work. Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hrs Social Worker 1.00 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][1]information regarding fraud and abuse detection and prevention §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management Program Description: Medicare certified home health agencies, private duty agencies and hospices are looking for ways to collaborate with other providers, including referral sources. While collaboration may address some difficult problems, the statute and rules regarding fraud and abuse still apply to all provider types. This program provides a general overview of healthcare fraud & abuse laws that affect providers including: False Claims Act Stark & Anti-Kickback Statutes Statistics, investigations, and unethical conduct (including blatant overutilization) is discussed. The program also provides a fundamental understanding of these laws to Home Care administrators using real-life home care examples. These case studies include a range of situations in marketing, delivery of care, and referral arrangements. By discussing these laws in context of common scenarios, this presentation provides a practical understanding of how they work. Program Learning Outcome: Learners will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice. TAHC&H Faculty/Presenter: William Dombi, JD, President, National Association for Home Care & Hospice About the Presenter:
William Dombi, JD is the President of the National Association for Home Care & Hospice. Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, he has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the Department of labor changes to the overtime rules under the Fair labor Standards Act. In addition to litigation, Bill offers extensive community and professional educational services through lectures, publications, teleconferences, and videos. He is the Editor and lead author of Home Care & Hospice Law: A Handbook for Executives, the only comprehensive legal treatise on the topic. His lectures include market trends in home care, compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory reforms, and legal issues in telehealth services. [3108] Fraud, Abuse & Ethics

Speaker

Dombi, William A

Model

3108

Fraud, Waste & Abuse

[3458] Fraud, Waste & Abuse
Reviews relevant federal and state laws pertaining to fraud, waste and abuse plus tips for improving agency compliance programs. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 17, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.17.2022 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance potentially resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This program reviews relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement activity, and focus on tips for improving agency compliance programs. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice. TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Partner, LilesParker & Heidi Kocher, J.D., M.B.A., C.H.C., Liles Parker About the Presenter(s):
Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues Heidi Kocher is a partner with the law firm of Liles Parker.  She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes.  She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training.  Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level.   She received her J.D. from Georgetown University Law Center.  She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims.  She is also Certified in Health Care Compliance.  [3458] Fraud, Waste & Abuse

Speaker

Papapanagiotou, J & Kocher, H

Model

3458

Fraud, Waste and Abuse: Ongoing and Unstoppable

[3139] Fraud, Waste and Abuse: Ongoing and Unstoppable
Understand what is at stake by understanding your responsibilities and legal obligations. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][4]ethics Program Description: Federal and state governments have ramped up their efforts to combat fraud, waste and abuse in the healthcare system. Despite these efforts, providers throughout the nation continue to face enforcement action. Understand what is at stake, by understanding your responsibilities and legal obligations. This program helps you become familiar with the... Anti-kickback Statute Stark Law False Claims Act Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice. TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC About the Presenter:
Luis J. Acevedo has been practicing law since 1993. He has substantial experience in executive management of large corporations inside and outside the healthcare industry. Mr. Acevedo has a Master’s degree in Healthcare Law and extensive knowledge of laws and regulations applicable to the healthcare industry, including access, compliance, fraud and abuse and e-health. As an attorney for multiple business entities and in-house counsel for Atlantis Health Care Group, Inc., he offers impressive experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal conflicts, sales and transactions, and conflicts with government agencies. [3139] Fraud, Waste and Abuse: Ongoing and Unstoppable

Speaker

Acevedo, Luis

Model

3139

From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money

[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
A review of patient billing & clinical qualifications from referral to notice of election to certification/recertification to discharge. TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 29, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 08.29.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: In this program the presenters - one is a hospice regulatory expert, one is a hospice billing expert - review patient billing and clinical qualifications from referral to notice of election (NOE) to certification/recertification to discharge. Also examined are requirements for each of these steps. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying areas of financial impact related to billing and clinical documentation. TAHC&H Faculty/Presenter: Kerry Arp, RN, BSN, Vice President of Consulting Services, HealthCare ConsultLink & Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC About the Presenter:
Kerry Arp has over 18 successful years of experience within the Medical Field specializing in Practice Management, Team-Building, Program Development, Healthcare Compliance (CHAP/JCAHO), Risk Management, Community Relations, Training, Budgeting, Talent Management, Quality Control and Client/Patient/Provider Relations. She is Vice President of Consulting Services for HealthCare ConsultLink with oversight of Home Health and Hospice Consultants in Education, Recruitment, Orientation, Training, and Regulatory Guidance. Kerry also involved in customer education related to outsourcing in Home Health and Hospice for Agency Start Up, Mock Survey, QAPI, ADR/UPIC, Accreditation information, and education to agencies, and she provides subject matter expertise in Hospice regulations. About the Presenter:
Jill Schuerman has over 14 years in hospice, serving as regional and national Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures.Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics. [3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money

Speaker

Arp, Kerry & Schuerman, Jill

Model

3290

Get Ready! Changes Ahead for Hospice

[3058] Get Ready! Changes Ahead for Hospice Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: 2018 Hospice Changes HCSSA Topic(s) Addressed: §558.260[a][2]development and interpretation of agency policies §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Faculty: Sherri Foster and Carolyn Williams Program Description: The fiscal year 2018 Hospice Proposed Final Rule will become effective October 1, 2017. In this session, the speakers will talk about Hospice Quality Reporting Program (HQRP), changes to the hospice wage index and payment rate, aggregate cap amount, new Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) measures, the launch of Hospice Compare, CASPER reports and the Hospice Evaluation and Assessment Reporting Tool (HEART). In conjunction, speakers will tie in how clinical behaviors affect each of these changes. Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying how clinical behaviors affect changes in financial and quality reporting measures. About the Presenter:
Sherri Foster, RN has worked in the home health and hospice industry, in patient care, management and consulting rolls for 20 years. Her primary role is a legal nurse consultant with Brooks Acevedo, Attorneys at Law, working with Hospice providers on regulatory and billing compliance issues. Her previous experience as a hospice administrator allows her unique insights into helping hospice providers in all aspects of ADR and ZPIC preparation as well as comprehensive regulatory and billing compliance. About the Presenter:
Carolyn Williams has a clinical background in home health and hospice regulatory and billing compliance. Ms. Williams began her career as a home health registered nurse in 1997 as a field RN. Later, she served as a case manager, Director of Patient Care and served many years’ as a former home health agency executive. Ms. Williams holds Board Certifications in Healthcare Compliance and Home Care Clinical Specialist - OASIS, and is a Certified HIPAA Professional. Ms. Williams also brings experience as a former Medicare and Hospice Regulatory Specialist at the Texas Association for Home Care and Hospice. [3058] Get Ready! Changes Ahead for Hospice

Speaker

Foster, S & Williams, C

Model

3058

Grow Your Business Texas Sized

[1614] Grow Your Business Texas Sized Subscription Type: Individual Faculty:Alch & Garrison Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison present key aspects that have taken Acappella In Home Care from a home based private pay business in 2006 to a nationally recognized franchised company in 2010. In this program you will learn to brand and diversify your business, network for referrals, monitor client care and staff performance, and provide exceptional care by putting the client first and supporting your caregivers. Presented by Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison, Acappella In Home Care. Education-Training Credits: 2.0 Hrs HCSSA Administrator/Alternate

Speaker

Alch, Jo & Garrison, Jaime

Model

1614

Growing your Private Duty Agency through Community Outreach

[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume. NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Presentation Info: Presentation Date: August 28, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][8]skills for working with clients, families, and other professional service providers §97.260[a][9]community resources §97.260[a][10]marketing Program Description: What was started at a kitchen table with a big vision and little money, Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country. Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%. Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses and social workers all helped build the Acappella brand. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing community education and outreach programs to increase referrals. TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care About the Presenter:
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care. Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services. Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts. She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an amazing husband and three wonderful children. [3281] Growing your Private Duty Agency through Community Outreach

Speaker

Alch, Jo

Model

3281

Hacking Google Analytics

[3289] Hacking Google Analytics
Learn how to set-up Google Analytics and use it to drive more sales to your agency website. NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Presentation Info: Presentation Date: August 29, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.00 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][10]marketing Program Description: In this program you will learn how to set-up Google Analytics. You will be able to use Google Analytics to drive more sales from their website. You will understand how to use the data in your agency practice. We will cover planning and principles, configuration and administration, data collection, and reporting metrics. Lastly, we will cover measuring return on investment. Make sure to have your computer, cell phone, username, and password for Google! Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by using Google Analytics data collection and reporting metrics to increase sales. TAHC&H Faculty/Presenter: Steve Huskey, COO, High 5 Promotions About the Presenter:
Steve Huskey a.k.a. The Wizard of Google, became involved with technology at a young age. Programming a computer at age 8, authoring a series of books on Google advertising, and teaching Internet Marketing at University, have firmly established his tenure in online marketing. He graduated from Texas State University with a degree in Business and is currently Chief Operations Officer for High 5 Promotions. Having been focused on technology his entire life, Internet Marketing consulting offers him the ability to use his degree daily. Steve has managed thousands of Internet Marketing campaigns & is certified in Google and Microsoft Advertising. Steve enjoys sharing his knowledge of marketing to help launch a business to the next level. [3289] Hacking Google Analytics

Speaker

Huskey, Steve

Model

3289`

HCSSA Regulatory Compliance for Administrators [11/2019]

[3300] HCSSA Regulatory Compliance for Administrators [Nov2019]
An extensive presentation of Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs). TAHC&H CONFERENCE RECORDING: This program was presented on 11/11/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 11, 2019 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education Part 1: 1.75 Clock Hr(s) Part 2: 2.0 Clock Hr(s) Total : 3.75 Clock Hr(s) Continuing Education for Nurses Part 1: 1.75 Contact Hr(s) Part 2: 2.0 Contact Hr(s) Total : 3.75 Contact Hr(s) This program awards CNE until 11.11.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[c][1]information on the licensing standards for an agency §558.259[c][2]information on the state and federal laws applicable to an agency, including: §558.259[c][2][A]the Texas Health and Safety Code, Chapter 142, Home and Community Support Services, and Chapter 250, Nurse Aide Registry and Criminal History Checks of Employees and Applicants for Employment in Certain Facilities Serving the Elderly or Persons with Disabilities §558.259[c][2][B]the Texas Human Resources Code, Chapter 102, Rights of the Elderly §558.259[c][2](C)Americans with Disabilities Act §558.259[c][2][G]the Occupational Safety and Health Administration requirements §558.259[d][2]legal issues regarding advance directives §558.259[d][3]client rights, including the right to confidentiality §558.259[d][4]agency responsibilities §558.259[d][5]complaint investigation and resolution Program Description: This is rich-media capture of an interactive presentation of Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs), which reviews required topics such as the Texas Health and Safety Code, Chapter 142, and its intent as it relates to HCSSA licensing standards that must be met by an administrator or alternate administrator. This presentation covers the administrator’s responsibilities related to: advance directives client rights complaints other state and federal statutes and regulations such as: Chapter 250 Nurse Aide Registry Criminal History Checks of Employees Texas Human Resources Code, Chapter 102, Rights of the Elderly Revised rule changes policy interpretation application of the regulations by surveyors for compliance This program is a component of the Initial Phase One training curriculum. It is also reccomended to administrators and alternates as a component of their annual continuing education. Program Learning Outcome: Participants will actively engage in the learning activity and apply the Home and Community Support Services Agencies (HCSSA) licensure regulations to their daily practice to improve agency processes and client outcomes. TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director for TAHC&H / Jennifer Elder, Home Care Regulatory & Policy Manager for TAHC&H About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. About the Presenter:
Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012–2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007. [3300] HCSSA Regulatory Compliance for Administrators [Nov2019]

Speaker

Hammon, R & Elder, J

Model

3300

High Tech Pediatrics at Home - It is More Than ABC's

[2181] High Tech Pediatrics at Home - It is More Than ABC's Summary: This program addresses key issues in delivery of compliant and competent pediatric services to medically fragile children. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Smith, Ellie Program Description: With changes to Medicare, increased fraud scrutiny and desire for increased revenue streams, agencies look to pediatric programs to diversify. Technology is certainly making management of children with Tracheostomies, Ventilator dependence and other complex needs easier, and reimbursement for PDN looks attractive, but liability, regulatory requirements, staff competency, documentation, and care management are necessary at more than basic levels to meet quality of care and safety needs of these medically complex children. This program addresses key issues in delivery of compliant and competent pediatric services to medically fragile children. What are the high risk skills? How do you determine competency? Who are qualified staff? What are key clinical skills to manage trach and vent dependent children at home? What are documentation challenges to address? What is enough supervision for safe delivery of care? How can positive outcomes be best achieved? Would "minimum standards" be enough for your child? Program Objectives: Upon completion of this program, the viewer will be able to: Identify three methods of determining nursing competence. Evaluate the reference for Home and Community Support Services Agencies (HCSSA) minimum standards for licensure relating to staff. Analyze three key elements of a compliant pediatric tracheostomy and ventilator competency program. Identify three areas of high risk in providing pediatric tracheostomy and ventilator care. Demonstrate pediatric nursing ventilator essential skills and competency. Describe three key behaviors to observe during Registered Nurse (RN) supervisory and reassessment visits to children with tracheostomies. Evaluate challenges to implementation of a pediatric ventilator competency program. About the Presenter: Ellie Smith, RN, BSN, LMSW, Owner of Options Home Care Solutions, is an experienced consultant and educator in pediatric nursing clinical skills and home care practice. Over the past 30+ years she has been a part of creating and evaluating pediatric home care programs across the southwest. Her years of experience as a pediatric intensive care and home care clinical educator, home care manager, and consultant provide a rich foundation for her information filled presentations. Ms. Smith has developed and published the Pediatric Skilled Nursing Procedures Manual for Home Health and many other well received tools for successful documentation, clinical competency and quality driven pediatric home care practice. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2181] High Tech Pediatrics at Home - It is More Than ABC's

Speaker

Smith, Ellie

Model

2181

HIPAA Compliance - Minimizing Your Risk

[2973] HIPAA Compliance - Minimizing Your Risk Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary:Learn to be HIPAA compliant and minimize your agency’s risk and potential liability. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Faculty:Acevedo, Luis Program Description: Achieving compliance with HIPAA’s Privacy and Security Rules continues to prove an overwhelming task for home health and hospice administrators. The recent initiation of compliance audits has most providers on the edge and running for the hills! Are you ready for an audit? Is policy development, employee training and technical oversight enough? Learn to be compliant and minimize your agency’s risk and potential liability. Presentation Date: 11.15.2016 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change their practice by adhering to the HIPAA Privacy Rule, Security Rule, and Breach Notification Audit Program in an effort to protect patient privacy. About the Presenter:
Luis Acevedo, Esq. with Brooks Acevedo Attorneys at Law, has substantial experience in executive management of large healthcare corporations, as well as extensive knowledge of Health Law including licensing, access, regulation, compliance, Stark Law, anti-kickback and e-health. He offers impressive experience in healthcare transactions, corporate and business counseling. Mr. Acevedo has used his extensive background to help health care clients with sales and transactions, to resolve internal conflicts, as well as conflicts with government agencies. [2973] HIPAA Compliance - Minimizing Your Risk

Speaker

Acevedo, Luis

Model

2973

HIPAA Compliance for Hospice Agencies

[3122] HIPAA Compliance for Hospice Agencies
Overview of requirements and applications in hospice setting. TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Social Worker 1.25 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][9]community resources Program Description:Complying with HIPAA requirements isn’t always easy, and hospices have some unique complications. There are often a number of family members, unique and intricate family dynamics and often stressful family situations; communication amongst staff working remotely but as a team; volunteers; working with records after a patient’s death; etc. This program provides an overview of the HIPAA requirements and application in the hospice setting. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing HIPAA regulations as they pertain specifically to hospice patients. TAHC&H Faculty/Presenter: Katie Wehri, Healthcare Provider Solutions About the Presenter:
Katie Wehri is Director of Operations Consulting for Healthcare Provider Solutions, Inc. (HPS) She joined HPS in 2017 with more than 25 years in the hospice, home health, private duty and palliative care industries and is certified by the Health Care Compliance Association in health care compliance and health care privacy compliance. She was a provider executive for 13 years and began consulting at the national level in 2009 specializing in regulatory and accrediting organization standards interpretation, all aspects of healthcare provider operations, and compliance. She has worked with multiple state and national associations and has written numerous articles and provided numerous presentations on these topics. [3122] HIPAA Compliance for Hospice Agencies

Speaker

Wehri, Katie

Model

3122

Home Care - State of Reform

[3150] Home Care - State of Reform
A review of unprecedented reforms and a view of the very positive home care landscape for the future. NOW AVAILABLE: RELEASED 2/25/2019 This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Everywhere one looks in home care, it is apparent that transformational reform is underway. Medicare is bringing in a completely changed payment model. Medicaid is moving nationally to managed care. Medicare Advantage can now offer expanded home care services. Private pay home care is seeing a number of new care models. Technology is expanded the breadth and depth on care in the home. This program reviews these unprecedented reforms and provides a view of the very positive home care landscape for the future. Program Learning Outcome: Participants will engage in a discussion about current home care reforms and the future home care landscape. TAHC&H Faculty/Presenter: William A. Dombi, Esq., President, NAHC About the Presenter:
William A. Dombi is the President of the National Association for Home Care & Hospice (NAHC) where he serves also as the Director, Center for Health Care Law and the Executive Director, Home Care and Hospice Financial Managers Association. Bill specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With over 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the development of Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. He also has an extensive background in impact oriented litigation. Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, a nationwide class action against then-HCFA for its failure to enforce the federal HMO Act, litigation directed against the "Interim Payment System" for the Medicare home health benefit, a lawsuit addressing the so-called Medicare “case mix creep adjustments” in 2008-2010, a challenge to the Medicare face-to-face physician encounter rule, and litigation challenging changes to federal overtime rules. Bill is a longstanding and active member of the ABA and American Health Lawyers Association. [3150] Home Care - State of Reform

Speaker

Dombi, William A

Model

3150

Home Care's Trilogy: CAHPS, Quality and Customer Service

[1514] Home Care's New Trilogy: CAHPS, Quality and Customer Service Subscription Type: Individual Faculty: Ashe Thanks to the new CMS mandated CAHPS survey, patient satisfaction, quality and customer service has moved to the forefront of successful home care agency management. Learn why CAHPS will shape your future, what strategies lead to better quality outcomes and what the role of customer service will be inpatient satisfaction, home health quality and profitability. Get insights into the five measures that will be included in Home Health Compare and how to improve your performance with each of them. With over twenty-five years providing patient satisfaction and customer services and in reviewing the scores of millions of patients, Fazzi Associates provides real life examples of what works, what doesn't work and what you can do immediately to improve your CAHPS scores. This program is presented by Tim Ashe, RN, MS, MBA, partner and director, Fazzi National Operational Consulting Services. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker

Ashe, Tim

Model

1514

Home Health and Hospice Marketing Practices - Are Your Marketing Practices Legal?

[W3228] Home Health and Hospice Marketing Practices - Are Your Marketing Practices Legal?
How Stark regulates gifts and other marketing activities aimed at referral sources and how Texas State statutes regulate the provision of gifts on referral sources. Presentation Info: Presentation Date: March 7, 2018 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management Program Description: Marketing activities that would normally qualify as ordinary business courtesies if extended to an actual or potential source of referrals in other industries are often illegal in the context of Federal health business programs. In this session, we will discuss whether a number of common marketing practices comply with Stark and the Federal Anti-kickback Statute. We will also examine various Texas State laws that must be considering before an agency engages in marketing. In this webinar, attorneys Heidi Kocher and Michael Cook discuss how Stark regulates gifts and other marketing activities aimed at referral sources. They will also learn how the Federal Anti-Kickback Statute impacts the provision of gifts and other marketing activities aimed at referral sources. Finally, the presenters will discuss how Texas State statutes regulate the provision of gifts on referral sources. Program Learning Outcome: Participants will actively engage in the learning activity and identify marketing practices which comply with state laws, Stark, and Federal Anti-kickback Statute.  TAHC&H Faculty/Presenters: Heidi Kocher, JD and Michael Cook, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Michael H. Cook is a Partner and Co-chair of the Health Care Group at the law firm of Liles Parker, PLLC. Michael has more than 40 years of experience as a health care attorney in the regulatory, reimbursement, business, and policy areas. He has lectured and published frequently on topics of interest to health care providers and has served on a number of industry and government task forces and commissions. Michael has presented on the Comprehensive Joint Replacement Program Initiative to the National Association of Home Care and Hospice and the Kentucky Association of Health Care Facilities, and the TAHC&H, and on CJR/Bundled Payment Impact on Post -Acute Providers -- Navigating Alternative Payment Systems for the American Health Lawyers Association, sits on the Board of the Virginia Department of Medical Assistance Services (Medicaid), and served on a health care work group on delivery system reform for the campaign of Secretary Clinton for President. About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. [W3228] Home Health and Hospice Marketing Practices - Are Your Marketing Practices Legal? Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3228

Home Health Care Compliance in the Era of Reform

[1516] Home Health Care Compliance in the Era of Reform Subscription Type: Individual Faculty: Brown New health care reform and a law enforcement spotlight on health care fraud and abuse have placed a spotlight on home health care provider ethics and accountability. Learn how to preserve the integrity of your agency through compliance plan administration and how to steer clear of fraudulent and abusive practices that would destroy your professional reputation and put your agency out of business. Topics include defining compliance, fraud and abuse, OIG compliance guidelines, and compliance plan development and implementation. This program is presented by David Brown, JD, General Counsel/Chief Compliance Officer, Encompass Home Health. Education-Training Credits: 1.3 Hrs HCSSA Administrator/Alternate

Speaker

Brown, David

Model

1516

Home Telemonitoring in Texas: Understanding the Medicaid Benefit, Reimbursement and its Future

[W3224] Home Telemonitoring in Texas: Understanding the Medicaid Benefit, Reimbursement and its Future
An overview of the telemonitoring benefit in Texas and more... TAHC&H WEBINAR: This webinar was presented on 04/24/2019. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: April 24, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 04/24/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a]other topics related to the duties of an administrator Program Description: This session includes a brief overview of the telemonitoring benefit in Texas, recent changes to the HCPCS codes and billing methodology used for these services, and an update on legislative activities which could affect the future of the benefit. This webinar is 60 minutes and includes a Q & A session that follows. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by identifying best practices in telemonitoring regarding patient rights, implementation of telemonitoring, and use of updated procedure codes and billing methods to ensure optimal care of patients receiving telemonitoring services. TAHC&H Faculty/Presenters: Heather Kennedy, M.A., Policy, Research & Special Projects Manager, Texas Association for Home Care & Hospice About the Presenter:
Heather Kennedy is TAHC&H’s Policy Research & Special Projects Manager and has a diverse background in project management, research, and policy in both the public and private sectors, specializing in Medicaid, insurance, and financial services. She has worked as an independent consultant providing project management and strategic planning for Texas Medicaid managed care program procurements, as well as serving as lead program staff in Medicaid Managed Care Operations at HHSC. She has worked as a statistical analyst for the Texas Medicaid & Healthcare Partnership, in addition to managing special projects and training for the Fiscal Management Division of the Texas Comptroller of Public Accounts. Heather holds a Master of Arts in Sociology with an emphasis on Medical Sociology from the University of Texas at Austin, and a Bachelor of Arts in Sociology from California Lutheran University in Thousand Oaks, CA. [W3224] Home Telemonitoring in Texas: Understanding the Medicaid Benefit, Reimbursement and its Future Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Kennedy, Heather

Model

W3224

Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives

[3120] Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives
A high-level overview of strategic imperatives and emerging opportunities. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: This program provides a high-level overview of the strategic imperatives and emerging opportunities facing home health, hospice, and other home-based care providers. It explores the paths that CMS, Medicaid agencies, and other payers are likely to follow in refining and expanding risk-based payment models—both for post-acute providers as well as their acute care referral partners. Along with the adoption and diffusion of ACOs and other value-based payment models, it addresses the implications of the expansion in Medicare Advantage and Medicaid managed care for the growth and profitability of post-acute care providers. Against the backdrop of rising managed care penetration and more risk-based payment models, there is a look at how demographics and evolving consumer preferences are likely to affect the post-acute care business model. The program concludes with an exploration of the different business models that leading home-based care organizations are pursuing, ranging from serving as the high-reliability downstream provider to acting as the comprehensive post-acute care manager for hospitals and payers. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by applying strategies to remain competitive as new value-based payment models emerge. TAHC&H Faculty/Presenter: Fred Bentley, Vice President, Avalere About the Presenter:
Fred Bentley advises clients on health delivery and payment innovation, providing analytic and strategic insight on issues related to the delivery of care. As an expert in fields ranging from payer strategy to hospital-physician alignment, and post-acute care, he has worked with providers, including integrated delivery networks, academic medical centers, post-acute providers, and long-term care organizations as well as national and regional health plans. Over the past five years, his work has focused on supporting health systems engage in Medicare and Medicaid payment and delivery system transformation initiatives. Prior to joining Avalere, Fred was a Principal in the Accountable Care Solutions practice at The Chartis Group. In this role, he worked with leading hospitals and health systems in developing strategic roadmaps to guide their clinical innovation, population health, and cross-continuum integration initiatives. He also served as a Managing Director with The Advisory Board Company, managing a team of consultants and analysts who supported provider organizations ranging from physician groups and health systems to post-acute care providers. Fred holds an MPP and MPH from the University of California, Berkeley and a BA in Political Science from Haverford College. [3120] Home-Based Care and the (Re)emergence of Managed Care: Opportunities and Strategic Imperatives

Speaker

Bentley, Fred

Model

3120

Hospice Clinical Documentation: Painting the Picture for Payment

[PGM2170] Hospice Clinical Documentation: Painting the Picture for Payment Summary: A focus on proper documentation for hospice. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement Faculty: Markland, Susan Program Description: Documentation is crucial to a hospice agency’s success. How does one paint the picture, but not the house? Complete and concise documentation provides smooth, accurate and timely payment to your hospice agency. This program presents and discusses documentation standards including an overview of International Classification of Functioning, Disability and Health (ICF), for each discipline, enabling viewers to comply with the documentation standards and presents an overall picture of documentation for ease in reimbursement for the hospice client. Program Objectives: Upon completion of this program, the viewer will be able to: List the 5 rights that are guiding principles of the Medicare Coverage Policy. Analyze documentation concepts that "Go Beyond the Diagnosis" to clearly support the patient’s decline in structure and function. Discuss the Palliative Performance Scale (PPS). About the Presenter: Susan Markland, RN, BSN is currently the Regional Director of Clinical Services for Scott and White Home Care and Hospice. Susan has 20+ years nursing experience with 12 years’ experience in Hospice Administration. More recently she has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even within the not for profit organizations. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor, and a resolve to not become entrenched in the drama. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM2170] Hospice Clinical Documentation: Painting the Picture for Payment

Speaker

Markland, Susan

Model

2170

HOSPICE Election Statement & Addendum + Hospice Quality Reporting Program Updates

[3470] Changes Ahead: HOSPICE Election Statement and Addendum Plus Hospice Quality Reporting Program Updates
Get a better handle on the new hospice requirements. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.19.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: This program covers hot topics including the recently modified Hospice Election Statement/Addendum Requirements, key developments in the Hospice Quality Reporting Program (HQRP) and new developments with the Hospice PEPPER. After viewing you will walk away with a better handle on the new requirements, including understanding the common misperceptions and gaps in application, as well as tips and strategies to implement for compliance and plan for success. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying changes in the Election Statement and Addendum requirements to strengthen their agency's compliance and discuss strategies to implement for compliance and plan for success. TAHC&H Faculty/Presenter(s): Katie Wehri | Director, Home Care & Hospice Regulatory Affairs National Association for Home Care & Hospice About the Presenter(s):
Katie Wehri has 25+ years in the hospice, home health, private duty and palliative care industries holding various executive level positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards interpretation and compliance, quality assessment and performance improvement programming and compliance programs. She has worked for hospices and home health agencies in a variety of settings including multiple locations in multiple states, hospice inpatient unit, pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice and home health organizations. Katie is educated in health care administration with a bachelor’s degree from Bowling Green State University in Ohio. She is currently the Director, Home Care & Hospice Regulatory Affairs for NAHC. [3470] Changes Ahead: HOSPICE Election Statement and Addendum Plus Hospice Quality Reporting Program Updates

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Wehri, Katie

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3470

Hospice Quality Reporting and Customer Service…Yes there IS a Connection!

[3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!
A brief overview of these regulatory requirements and demonstration of exceptional customer service behaviors that hospice staff can use in daily practice. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 09.01.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: With the implementation of Hospice Quality Reporting Measures and the CAHPS Hospice Survey, hospice staff and managers must understand the impact of their daily interactions with patients/families and how they may directly influence public reporting measures (and future star ratings). This presentation provides a brief overview of these regulatory requirements and engages the participants in exploring each of the questions and the direct impact that staff interaction may have on HIS and CAHPS Hospice Survey responses. This presentation utilizes case scenarios and group discussion to demonstrate exceptional customer service behaviors that hospice staff can use in daily practice to improve in these measures. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying key strategies to maximize customer service opportunities specifically targeting HIS and CAHPS Hospice Survey questions. TAHC&H Faculty/Presenter(s): Kimberly Skakhan, RN, MSN, Director of Compliance, Regulatory and Quality, Simione Healthcare LLC | Melynda Lee, Director of Growth Solutions, Simione Healthcare Consultants, LLC About the Presenter(s):
Kimberly Skakhan is Director of Compliance, Regulatory & Quality at Simione Healthcare Consultants with more than 30 years of clinical, management and consulting experience in home health and hospice. Kim is nationally recognized and highly respected by state, federal and industry leaders. She has acted as a liaison to state and federal regulatory agencies and legislators to facilitate collaboration regarding issues affecting the home care and hospice industry. Kim currently serves as a member of the Regulatory Committee of the National Hospice & Palliative Care Organization (NHPCO) and the Education Committee for the National Association for Home Care and Hospice. She is also a member of the Connecticut Association for Healthcare at Home Kim is a certified consultant by the Accreditation Commission for Health Care(ACHC) for home health, hospice and private duty care. An AHCC-accredited home care coding specialist and certified OASIS reviewer(COS-C), Kim earned her B.S. degree in nursing from Southern Connecticut State University, and her M.S. degree in nursing administration from the University of Connecticut (UCONN), where she has also served as adjunct faculty for the School of Nursing. About the Presenter(s):
Melynda Lee, a member of the Simione team since 2016, is an expert in home care and hospice sales, marketing and referral management, communications, public relations, administration and strategic planning. Melynda previously served as a home health and hospice leader in Florida and Georgia for 8 years, and is a former board member and education committee member for the Georgia Hospice and Palliative Organization. She is a co-founder of the Greater Atlanta Hospice-Veteran Partnership. She is an expert trainer of home care and hospice professionals, and speaker at state and national association conferences. The recipient of a Digital Marketing Certificate from Cornell University, Melynda excels n assessment of marketing and communications programs, brand and marketing communications, and client assistance to measure and improve competitive strategies for growth. She is also a True Colors®Certified Facilitator, helping individuals and teams identify their leadershipstyles to maximize performance, and holds a certificate in Instructional Design. Melynda earned a BFA in advertising design from University of North Florida, and an MBA from Webster University. She completed the Management Development Program at Northwestern University, Kellogg School of Management, and the Executive Development Program of the American College of Healthcare Executives. [3441] Hospice Quality Reporting and Customer Service…Yes there IS a Connection!

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Skakhan, Kimberly | Lee, Melynda

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3441

Hospice Referrals - Helping Physicians Make the Hospice Connection

[2668] Hospice Referrals - Helping Physicians Make the Hospice Connection Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: How to empower physicians to increase hospice referrals. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][10]marketing Faculty: Parker, Steve Program Description: In this program you will learn how to empower physicians to increase hospice referrals. Engage physicians with effective communication, marketing team collaboration, comprehensive branding, intentional messaging, and narrative/storytelling as business development tools. Understanding the value of end-of-life care for patients is key to increasing physician referrals at the right time. Apply these tools and watch your referrals grow. Presentation Date: 11.19.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Engage physicians with effective, evidence-based communication techniques. Cultivate a collaborative environment between marketing and clinical professionals. Utilize narrative / storytelling as a business development tool. About the Presenter:
Steve Parker is the Director of Access and Marketing at Hospice Austin. Steve has served in a variety of executive roles in healthcare for the last 20 years. He is also a sought-after keynote speaker, conference trainer, storyteller, and singer. In spite of all of that (or maybe because of it), he is doing very little to keep Austin weird. [2668] Hospice Referrals - Helping Physicians Make the Hospice Connection

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Parker, Steve

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2668

Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assess

[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
These items are part of every medical review and there is a new focus on them during Medicare surveys. TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 28, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.28.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: Regulatory Compliance is of grave concern always, but especially during times of heightened scrutiny by medical reviewers. CMS’ has stated concerns about the sources of clinical information for hospice certifications of terminal illness (CTI) and other recent reminders from CMS emphasizes the importance of compliance with CTI and Medicare election statement requirements. These items will be part of every medical review and there is a new focus on them during Medicare surveys. The comprehensive assessment of the patient is the ground work for the care to be provided and requires additional attention by most agencies. This program delves deep into the requirements for the CTI, Medicare election statement and comprehensive assessment and their impact on operations. It also covers other regulatory and billing necessities such as the plan of care, Notice of Election (NOE), and current medical review topics. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing best practices in the comprehensive assessment of the terminal patient to contribute to optimal patient outcomes. TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc. About the Presenter:
Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff. [3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment

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Gaboury, Melinda

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3283

HOSPICE RESET: From Grieving to Detachment

[3472] RESET: From Grieving to Detachment
How to go from "burned-out" to resetting your leadership skills. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 11.19.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Do you regularly find yourself burned out and searching for separation? Are you honing in on your leadership skills to not only take care of your patients and caregivers but also tend to your staff’s needs? Join this discussion with Anita Foster-Horne who will guide you in how we need to “reset” and focus on: Reflection, Revisiting, Recommitting, Reallocating and Reaffirming. Program Learning Outcome: Participants will actively engage in the learning activity and identify steps on resetting leadership skills with focus on reflection, revisiting, recommitting, reallocating and reaffirming. TAHC&H Faculty/Presenter(s): Anita Foster-Horne | MSW, Ph.D., Master Caregivers About the Presenter(s):
Anita Foster-Horne A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality. As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values, leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight. [3472] RESET: From Grieving to Detachment

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Foster-Horne, Anita

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3472

Hospice: Practical Solutions to Regulatory Change

[1585] Hospice: Practical Solutions to Regulatory Change Subscription Type:Individual Faculty: Spears New program initiatives, revised licensure standards, federal rule changes–the realities are mind boggling! What often seems like a minor regulatory change can catapult the hospice administrator into a world of policy revision, staff training, medical community education, and, cost of care upticks. This program provides focus on the challenges the hospice administrator will meet to stay up-to-date with changes while continuing to move the hospice program into improved compliance. From policy & procedure changes required to comply with NAR and EMC checks to implementing new face-to-face encounters in 2011, planning for pediatric palliative care initiatives under development in the state, to PECOS worries & CAP challenges, the hospice administrator is challenged more than ever to keep current and be swift with compliance. This program is designed to provide solutions of regulatory change. Proposed or real regulatory changes will be reviewed with “how to comply options” laid out for the administrator’s review. Presented by Jan Spears, MJS & Associates Jan Spears has been actively involved in the health care field as a provider owner, operator, administrator and consultant for more than thirty years. A consultant for the past seven years, Jan has successfully merged clinical and financial strategies into successful operational plans for more than 300 providers in the past two years alone. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 20 states during the past two years. As a certified educator, Jan uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, known for its solution-driven approach to achieving best practice to clinical and operational standards for all provider types. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate

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Spears, Jan

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1585

How Should Your Agency React When Something Goes Wrong?

[W3412] How Should Your Agency React When Something Goes Wrong?
Steps you should take to reduce your level of risk and make any necessary disclosures to the government...and much more! Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | June 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 06/03/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management Program Description: Mistakes happen. What should you do if an “excluded” party is advertently hired? What are your obligations if you uncover evidence of patient abuse? How should overpayments be handled? How should you respond if you learn that one your marketing personnel has been engaging in improper or illegal solicitation activities? How should you react if a physician demands a “fee” in order to receive referrals? Join Attorneys Heidi Kocher and Richard Pecore as they discuss the steps you should take to reduce your level of risk and make any necessary disclosures to the government...and much more! This webinar is 60 minutes with a breif Q & A session that follows. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practices to reduce the level of agency risks and make any necessary disclosures to the government. TAHC&H Faculty/Presenter: Heidi Kocher, JD and Richard Pecore, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is Certified in Health Care Compliance. About the Presenter:
Richard Pecore JD is a licensed Texas attorney with over 20 years of experience. Mr. Pecore is a graduate of the University of Texas and South Texas College of Law Houston. Mr. Pecore joined Liles Parker as an associate attorney in January 2012 and became a partner with the firm in February 2016. Mr. Pecore has worked on a variety of health care related matters, and the past 6 years focusing on Medicare and Medicaid administrative provider appeals and creating provider regulatory compliance plans. Since joining Liles Parker, Mr. Pecore has focused on “big box” Medicare and Medicaid overpayments. He has successfully defended overpayment cases ranging in value from $15,000 to $6 million dollars. Mr. Pecore is a Certified Medical Compliance Officer with PMI, is a member of the American Health Lawyers Association. Mr. Pecore lives in Kingwood, Texas. [W3412] How Should Your Agency React When Something Goes Wrong? Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

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Liles Parker Attorneys

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W3412

How to Assess & Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer

[2743] How to Assess and Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer! Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary: Focus on pain management... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Parker, Robert Program Description: Pain management continues to be problematic for a variety of reasons. Too often patients are told: It’s too early. You shouldn’t be having that much pain. I am afraid you will become addicted. These responses are never appropriate. In this program you can learn how to properly assess pain, address pain through appropriate interventions, and look at outcomes. Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Differentiate between categories and classifications of pain Describe ongoing assessment of pain, the implementation of appropriate interventions, and the measurement of outcomes Discuss the pharmacologic treatment of pain About the Presenter:
Robert Parker is the Corporate Director for Palliative Care at Interim Healthcare for Texas and New Mexico. He has 30-years of experience in home health, hospice and palliative care. Bob is currently pursuing a Doctor of Nursing Practice degree at the University of Nebraska Medical Center, where he also holds an adjunct faculty position. He is a Committee Member and current Vice-chair of the Professional Education Committee for the National Hospice and Palliative Care Organization. Additionally, he serves on the newly formed Community-based Palliative Care taskforce for the Center to Advance Palliative Care. [2743] How to Assess and Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer!

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Parker, Robert

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2743

How to Develop Specialty Services That Increase the Bottom Line

[2177] How to Develop Specialty Services That Increase the Bottom Line Summary: Insight into identifying & measuring market demand and structuring specialty programs to meet customer needs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Faculty: Kenyon, Ginny Program Description: This program provides insight and tools that will assist viewers in identifying opportunities for new services specific to their geographic area and populations they serve, a step by step process for use of the tools and examples of three specialty services - Staffing Services, Concierge Transportation Services and Day Surgery Services - with components of each program and the suggested marketing focus. Viewers will gain an understanding of the use of demographics and the other components necessary to create effective, financially rewarding, specialty service programs. Program Objectives: Upon completion of this program, the viewer will be able to: Identify useful tools and data needed to identify potential specialty programs. Demonstrate the development of two potential programs and identify additional opportunities for specialty program development. Identify the issues and barriers to developing a successful specialty services in a private pay agency . About the Presenter: Ginny Kenyon is founder and principal of Kenyon HomeCare Consulting. Ginny's knowledge and passion for helping clients achieve unique success defines the mission of her company. Known for her ability to produce substantial results in a short period of time, Ginny is well versed in quick turnarounds, including once taking a client from $1.7M to $3M in a little under a year. Ginny holds a Masters in Nursing Administration with minors in Business and Health Services. She has worked as an administrator in Public Health, Home Health, Hospice, and Private Duty home care for the last eighteen years. Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate [2177] How to Develop Specialty Services That Increase the Bottom Line

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Kenyon, Jennifer

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2177

How to Get Something Out of Your Financial Statements - Other Than A Headache

[2470] How To Get Something Out of Your Financial Statements (other than a headache) Summary: Dexter explores financial statements and shows you how to get more from them than just kindling. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Braff, Dexter Program Description: Every month...ok, maybe, maybe not...you get financial statements. They look impressive – lots of columns, numbers, and ledger accounts, perhaps even a profit. Unfortunately, as billing systems capture more and more data, financial statements have gotten so dense and unwieldy that the information you need – and the insight you can get – is beyond the reach of practically anyone without CPA in their title. Dexter explores financial statements and shows you how to get more from them than just kindling. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the key components of a financial statement Evaluate the most important areas of the financial statement to focus on Discuss how financial statements can misrepresent the “true” performance About the Presenter:
Dexter Braff has more than 20 years experience in health care mergers and acquisitions. Prior to forming The braff group, he was an associate and senior appraiser with Telesis Mergers & Acquisitions. He also served as regional Director of Finance for Foster Medical Corporation. Dexter has written numerous feature articles on mergers and acquisitions and finance and has authored the chapter on Home Health Care Valuation in the Handbook of Business Valuation published by John Wiley & Sons. Additionally, Dexter is a frequent speaker at major industry conferences and state association meetings. Dexter holds an MBA from the University of Pittsburgh and received the Vincent W. Lanfear Award for academic achievement, a Masters of Science from the University of Oregon, and a Bachelor of Arts from Cornell University. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2470] How To Get Something Out of Your Financial Statements (other than a headache)

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Model

2470

How to Implement an Acuity Rating System in Your Hospice

[2828] How to Implement an Acuity Rating System in Your Hospice Agency Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary:How to calculate acuity and better evaluate patient needs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty:Maughn, Allison Program Description: This program presents how you can use information captured through your EHR (electronic health record) to calculate acuity and better evaluate patient needs. This trending and benchmarking will allow the organization to build a sustainable business model, develop performance improvement plans, and be prepared for the population it serves. Presentation Date: 11.18.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Define patient acuity by the numbers. Calculate patient acuity. Evaluate operational opportunities where knowing acuity can be used. Discuss how knowing acuity can improve your operations. Demonstrate how acuity improves your budgeting and development of a business model. About the Presenter:
Allison Maughn is the Director of Suncoast Solutions, and has a Bachelor of Business Administration in Accounting, an MBA, and is certified as an Assisted Living Administrator. She spent over 14 years in the Hospice and Homecare industry as a provider before joining the Suncoast Solutions team. Allison’s practical experience spans Finance and Information technology, Operations and Executive responsibility for not-for-profit programs in both Hospice and Homecare. While our industry continues to be challenged, Allison has been in roles to respond to the needs of the agency, whether rural or urban and develop ways to work smarter and be efficient through the use of technology. She continues her passion and commitment to this industry and helping others across the nation. [2828] How to Implement an Acuity Rating System in Your Hospice Agency

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Maughn, Allison

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2828

How to Improve Outcomes While Dealing with Reimbursement Cuts

[2949] How to Improve Outcomes While Dealing with Reimbursement Cuts Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Salmons, Laurie Program Description: With the third year of PPS cost rebasing around the corner, it remains very important for agencies to monitor costs while improving clinical outcomes. Agencies MUST make their operations more efficient to preserve margins. Meanwhile, on the clinical front, reporting measures call for agencies to focus heavily on reducing ACH rates. Effective episode management that uses best practice processes and triggers will be the key to success in both these areas. Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Describe CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk. About the Presenter:
Laurie Salmons, RN, BSN, Clinical Consulting Manager, McBee Associates, has been a registered nurse for over 30 years with 20 of those years being spent in the home care industry. Her specialty is working with home care providers to improve the care delivery services of the elderly while in their homes through episode and disease management strategies. She has lectured on home care issues for the National Association of Home Care and Hospice and at regional and state conferences as well. Laurie co-authored a manual on Best Practices for the Home Care Patient. [2949] How to Improve Outcomes While Dealing with Reimbursement Cuts

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Salmons, Laurie

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2949

How to Increase Referrals Without Increased Costs

How to Increase Referrals Without Increased Costs Summary: Insight into more effective marketing, sales and referral generation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Ferris, Michael Program Description: As agencies are faced with unparalled competitive challenges, protecting key accounts and growing their numbers will determine your agency's success over the coming years. This program provides focus on increasing referrals (revenues) without increasing costs. You will discover best practice tricks and techniques to control costs AND increase referrals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify strategies to increase return on investment for sales and marketing programs Discover which skills your sales people need and how to train and manage them Develop plan to manage referral process for implementation at your agency About the Presenter: Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

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Ferris, Michael

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1353

How to Save Face with Face-to-Face

[3050] How to Save Face with Face-to-Face Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:The latest and greatest advice on doing Face to Face right! HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Jennifer Warfield Program Description: The face-to-face encounter documentation has been a challenge for the home health industry, especially since the Medicare contractors have reported that preliminary results for the Probe and Educate Review were not favorable. We still have much to learn when it comes to achieving better results. If you have already received your five ADRs, use this presentation to learn how to make improvements going forward. Additionally, of course, for those who have either not received any ADRs or those who have received denials, this is your opportunity to learn effective strategies for making corrections. It’s important to note that accurate F2F documentation is an essential part of pre-claim reviews. Join PPS Plus’s Education Director, Jennifer Warfield, as she explains and defines required documentation, how to receive cooperation from providers, and how to respond to the ADRs for F2F documentation. Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing nursing documentation practices that will meet the intent of the Face-to-Face requirements. About the Presenter:
Jennifer Warfield With over 30 years of healthcare experience, Jennifer Warfield serves as the education director for PPS Plus, provider of OASIS analysis software, based in Biloxi, MS. She is the author of two coding guidebooks, certified as a home care coding and OASIS specialist, ICD-10 trainer and frequently travels across the country to educate home health professionals on important industry topics, like Face to Face documentation, pre-claim review, value-based purchasing, OASIS accuracy and ICD-10 coding. [3050] How to Save Face with Face-to-Face

Speaker

Warfield, Jennifer

Model

3050

How to Turn Your Clients into Your #1 Referral Source for Private Pay

[2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay Summary:Client referral strategies yield positive dividends for private pay agencies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Marcum, Aaron Program Description: What if you could proudly say to others, “Our clients and their loved ones are our #1 referral source!” What does this statement communicate to those looking for home care? In this program, Aaron Marcum, the founder of Home Care Pulse, the leader in Quality Satisfaction research for the home care industry, will discuss top client referral strategies, used by Best of Home Care® award winning agencies. Viewers also learn why generating more client referrals is perhaps the best way to grow their business...along with how they can better tap into this powerful referral source. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the relationship between happy clients and client referrals Explain how to motivate and create incentives for team members to get more client referrals Identify ways to implement the top methods, used by the Best of Home Care® providers, for obtaining client referrals About the Presenter:
Aaron Marcum is the Founder and CEO of Home Care Pulse, a leading organization who specializes in capturing and measuring client and employee satisfaction for hundreds of private duty home care agencies throughout the United States and Canada. Aaron is also the founder and creator of the annual Private Duty Benchmarking Study, now in its 4th annual edition. This powerful industry study has quickly become the largest, most reputable and in-depth study available for the home care industry. Aaron is passionate about helping home care agency owners and executives accomplish their goals, empower their employees, and confidently provide the best in-home care possible. Due to his expertise in capturing and measuring performance and his hands on experience as a former successful private duty home care owner, Aaron continues to be a popular national speaker and respected educator. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay

Speaker

Marcum, Aaron

Model

2466

I Need to Grieve Too!

[PGM2171] I Need to Grieve Too! Summary: Bereavement support should not be limited to patients and families...staff need support as well. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Johnson, Donald Program Description: Patient and family bereavement is the preeminent form for support provided during the Hospice stay and afterwards. But what about the clinicians who are working with families everyday? Where does the Hospice staff go? This program examines Hospice bereavement and the needs and effectiveness of the different levels of bereavement care with a focus on the day to day needs of bereavement support for the staff. Program Objectives: Upon completion of this program, the viewer will be able to: Describe clinicians’ grief response to the death of a patient. Compare different models of grief. Discuss strategies to help clinicians deal with grief. Apply a stress practicum. About the Presenter: Rev. Donald K. Johnson, SJE, OSL, CFBC, PCS is the Anglican Vicar of St. Anthony’s of Padua. Don has pastored for over 15 years in rural settings in central Texas, and in urban settings with the homeless of South Dallas for the past 9 years. For the past seven years, Don has been involved with several hospices, and currently he is with Brentwood Hospice as Senior Chaplain, Community Liaison and Marketing. Reverend Johnson is a Lifetime Member of the National Certified Chaplains Association and is a member of the American Bereavement Association. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate [PGM2171] I Need to Grieve Too!

Speaker

Johnson, Donald

Model

2171

I Want to Start a Hospice: How Does that Work?

[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate

Speaker

Swiger,Markland,Tieken,McMinn,Sh

Model

1803

ICD-10-CM Coding for the Pediatric Home Health Population

[2827] ICD-10-CM Coding for the Pediatric Home Health Population Education-Training Credits: 3.25 Hr(s) HCSSA Administrator/Alternate Summary: Guidelines of coding applied to the pediatric population; impact on billing & coding practices. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Speckels, Lynn Program Description: The transition from ICD-9-CM to ICD-10-CM coding is underway and the impact is huge for the entire medical community. Anyone who is held to HIPPA (Health Information Privacy & Portability Act), not just those who bill Medicare and Medicaid, will be impacted. We are all required to follow the Coding Guidelines that incorporate coding conventions, general guidelines, and chapter-specific guidelines. All chapters will be used for coding pediatric patients; however, we will see some of these patients frequently coded from Chapter 16 (Certain Conditions Originating in the Perinatal Period — P00-P96) and Chapter 17 (Congenital Malformation, Deformation, and Chromosomal Abnormalities — Q00-Q99). This program reviews guidelines of coding and applies them to the pediatric population and addresses the impact that this change will have in billing and coding practices. It is recommended that Viewers have a basic understanding of ICD-9 coding and have access to an ICD-10-CM book to work through pediatric-specific scenarios. Presentation Date: 11.18.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify 3 reasons to transition to ICD-10-CM. Identify 4 ICD-10-CM coding conventions. Identify 4 ICD-10-CM coding guidelines. Demonstrate completion of a minimum of 3 coding scenarios using correct ICD-10-CM codes. About the Presenter:
Lynn Speckels BSN, is Vice-President for a leading home care consultant company, Healthcare ConsultLink, and has 20 years’ experience in home health working in direct care, management, and consulting. Lynn is a frequent presenter on many topics including Documentation and Regulatory Requirements, Outcome Based Care, Coding, OASIS-C1, Fraud & Abuse, and hospice. [2827] ICD-10-CM Coding for the Pediatric Home Health Population

Speaker

Speckels, Lynn

Model

2827

Implementation Strategies for RCD in the New World of PDGM

[3370] Implementation Strategies for RCD in the New World of PDGM
Learn from the presenters experience with RCD and ensure your success. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02.13.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: With the implementation of RCD March 2nd, providers in Texas must be able to adapt quickly and move from implementing PDGM in January to implementing RCD in March. Illinois and Ohio have gone before us and have valuable experience to share with Texas agencies. This presentation features Executive Director, Sara Ratcliffe, from the Illinois Homecare and Hospice Council, who has been on the front line of advocacy with CMS and Palmetto GBA, who will discuss their ongoing advocacy and problem solving around RCD along with Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital, who will share her agency’s techniques that have helped her to achieve a better than 100% affirmation rate. Learn from their experience and ensure your success. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing specific steps, processes and actions to successfully gain affirmations within the RCD program. TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home HealthCare of Sparta Community Hospital; Sara Ratcliffe, Executive Director, Illinois Home Care & Hospice Council About the Presenters:
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the administrator of At-Home Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the hospital based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care hospitalization rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist. Cheryl is committed to having a voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care but also quality of care to those we serve all while staying compliant with rules and regulations of home health. With the implementation of the pilot program of Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation rate through the education and implementation of processes to ensure accurate, complete documentation. Sara Ratcliffe serves as executive director of the Illinois HomeCare & Hospice Council (IHHC) working with its Board and our team to deliver exceptional member services, quality educational opportunities, industry leadership and advocacy on public policy issues. Sara has successfully lobbied Congress and the Centers for Medicare and Medicaid Services to benefit the IHHC membership. She has expertise in large group processes and thrives on coalition building, creative solutions and working toward consensus. A one-time high school art teacher, Sara earned a BFA in Art History from the University of Illinois, Urbana-Champaign. Sara serves as the Treasurer of the Central Illinois Foodbank and is a member of the Community Foundation for the Land of Lincoln Young Philanthropists. [3370] Implementation Strategies for RCD in the New World of PDGM

Speaker

Adams, Cheryl + Ratcliffe, Sara

Model

3370

Importance Of Incorporation & Asset Protection For Agencies

[W3248] Importance Of Incorporation & Asset Protection For Agencies
What happens if your best efforts are insufficient to keep an organization solvent? TAHC&H WEBINAR: This webinar was presented on 11/06/2019 and is now available for on-demand access. Presentation Info: Presentation Date: November 06, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities 97.260 [a] other topics related to the duties of an administrator Program Description: Unfortunately, sometimes even your best efforts are insufficient to keep an organization solvent. If your third-party billing company or your practice is forced into bankruptcy, can you be held liable? Are your personal assets at risk? What impact will a bankruptcy action have on your ability to start a new company? Hear attorneys Leonard Schneider and Jennifer Papapanagiotou discuss these important issues. This webinar is 60 minutes and includes a recorded Q & A session. Program Learning Outcome: Participants will identify limited liability and the impact a bankruptcy action could have on an agency’s ability to start a new home health or hospice agency. TAHC&H Faculty/Presenters: Jennifer Papapanagiotou and Leonard Schneider | Liles Parker Attorneys & Counselors at Law About the Presenter:
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. About the Presenter:
Leonard Schneider's practice focuses on complex commercial litigation. He has also been selected to serve as City Attorney for a number of cities and municipalities. In this capacity, he has performed a wide range of legal services, ranging from contract drafting and administration to affirmative civil litigation on behalf of his municipal clients. Mr. Schneider has extensive experience ensuring that applicable statutory and regulatory requirements are met by municipalities. Since joining Liles Parker, Mr. Schneider has expanded his practice to also include a wide variety of health law matters and cases. Mr. Schneider also served as the Assistant District Attorney for Galveston County in Texas. In this role, he prosecuted both felony and misdemeanor criminal cases and honed his litigation skills with significant time before a judge and jury. While he seldom prosecutes criminal cases in his current role, his experience in this field has afforded him a strong skill set in working with criminal law. Mr. Schneider is also responsible for litigation brought by or against the cities he represents, often managing teams of attorneys brought in specifically for each case. In this way, he keeps his litigation skills fresh. His criminal and civil litigation trial experience allows him to give practical and timely advice to clients in civil matters, including business litigation, contracts, breach of contracts, collections, elections, and economic development. In addition to practicing law, he has authored and presented papers on corporate law issues, landlord/tenant arrangements, evictions, economic development, and city council meetings. He also currently instructs business students on ethics and business law as an adjunct professor at two universities. [W3248] Importance Of Incorporation & Asset Protection For Agencies Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3248

Improper Home Health and Hospice Marketing Practices: Are Your Marketing Practices Legal?

[W3241] Improper Home Health and Hospice Marketing Practices: Are Your Marketing Practices Legal?
Addresses problematic home health and hospice marketing practices... TAHC&H WEBINAR: This webinar was presented on 06/05/2019. It is now available for on-demand access. Presentation Info: Presentation Date: June 5, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management §97.260[a][10]marketing Program Description: Marketing activities that would normally qualify as ordinary business courtesies if extended to an actual or potential source of referrals in other industries, are often illegal in the context of Federal health business programs. In this session, the presenters discuss a number of problematic home health and hospice marketing practices and whether such practices violate Federal or State laws. The training presentation topics cover: Review of Anti-kickback statute Review of Stark law Review of other potentially relevant federal statutes Other guidance Review of relevant Texas laws and guidance Discussion of problematic marketing practices Compliance tips Attorneys Heidi Kocher and Michael Cook also discuss the importance of ensuring that an agency’s employment of a Medical Director fully comply with applicable Federal and State laws. This webinar is 60 minutes and includes a brief Q & A session that follows. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by incorporating strategies to ensure that their agency does not engage in marketing practices that violate Federal or State laws. TAHC&H Faculty/Presenters: Heidi Kocher and Michael Cook | Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. About the Presenter:
Michael Cook Michael H. Cook is a Partner and Co-chair of the Health Care Group at the law firm of Liles Parker, PLLC. Michael has more than 40 years of experience as a health care attorney in the regulatory, reimbursement, business, and policy areas. He has lectured and published frequently on topics of interest to health care providers and has served on a number of industry and government task forces and commissions. Michael has presented on the Comprehensive Joint Replacement Program Initiative to the National Association of Home Care and Hospice and the Kentucky Association of Health Care Facilities, and the TAHC&H, and on CJR/Bundled Payment Impact on Post-Acute Providers -- Navigating Alternative Payment Systems for the American Health Lawyers Association, sits on the Board of the Virginia Department of Medical Assistance Services (Medicaid), and served on a health care work group on delivery system reform for the campaign of Secretary Clinton for President. [W3241] Improper Home Health and Hospice Marketing Practices: Are Your Marketing Practices Legal? Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3241

Inbound Marketing: The Skinny on Social Media

[PGM2010] Inbound Marketing: The Skinny on Social Media Summary: Understand the role social media plays today, what's out there and how to integrate in your agancy marketing. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Orsini, Merrily Program Description: Technology is changing how people find and choose home care providers. One of the biggest changes is the interactive component achieved through social media. From blogging to Facebook, from LinkedIn to Google+, Twitter to Pinterest, this program teaches you how to integrate traditional agency marketing into today’s strategy. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss social media strategy and best practices Determine who your social media target is Evaluate how to reach your social media target(s) Describe popular platforms and how to use them Explain how to work social and traditional marketing together About the Presenter: Merrily Orsini, Managing Director of Corecubed, is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and design and started building Corecubed, a full service internet marketing company specializing in home care. Education-Training Credits: 1.50Hr(s) HCSSA Administrator/Alternate [PGM2010] Inbound Marketing: The Skinny on Social Media

Speaker

Orsini, Merrily

Model

2010

Increase Your Svc Value:Tips for Successful Participation in Medicare Value-Based Purchasing

[3046] Increase Your Service Value: Tips for Successful Participation in Medicaid VBP Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:Texas Medicaid Value-Based Payments HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty: Matt Ferrara, Director, Office of Quality Oversight, Andy Vasquez, Deputy Associate Commissioner of Quality & Program Improvement., Jami Snyder, Associate Commissioner, Medicaid/CHIP Services, Texas Health & Human Services Program Description: With over half of all Medicaid beneficiaries receiving services through managed care organizations (MCOs), states have a unique opportunity to use MCO contracts and relationships to accelerate wide-scale adoption of value-based payments (VBP). Texas is jumping on board with this concept and your agency needs the tools to succeed in this new world. It is key for providers to position themselves successfully to contract with MCOs by understanding the data needed to develop mutually agreeable quality based contracts. During this presentation you will hear directly from HHSC about how they are requiring MCOs to develop alternate payment structures between them and their health care providers to encourage innovation, quality and efficiency. Hear directly from Jami Snyder, Associate Commissioner, Medicaid CHIP, who also implemented VBP in Arizona about the approaches Texas is taking to implement VBP through MCO contracts. Don’t be left behind! Presentation Date: 08.09.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by evaluating MCO pay for quality programs in relation to their agency’s services. About the Presenter:
Jami Snyder is the Associate Commissioner for the Medicaid and CHIP Services Department at the Health and Human Services Commission, and serves as the state's Medicaid director. Jami most recently served as Chief Deputy Director for Medicaid and CHIP for HHSC. Prior to that, she served as the Chief Operating Officer for The University of Arizona Health Plans (UAHP), a division of Banner Health. She has over 18 years of experience in both the public and private sectors, including extensive regulatory experience stemming from her tenure with the Arizona Health Care Cost Containment System (AHCCCS) and the Arizona Department of Health Services, where she was charged with overseeing the state's Medicaid-contracted health plans, including compliance with established federal and state managed care regulations and performance in a variety of areas such as network sufficiency, payment modernization, customer service and the provision of self-directed care. Snyder graduated from Gustavus Adolphus College with a Bachelor of Arts in Political Science and has a Master of Arts in Political Science from Arizona State University. About the Presenter:
Matt Ferrara is the Director of the Office of Quality Oversight within the Quality and Program Improvement Section at the Texas Health and Human Service Commission (HHSC). This office manages and coordinates quality initiatives within the Texas Medicaid and CHIP programs, as well as across the various Texas Health and Human Service agencies. He has held this position for over 5 years. Prior to his employment at HHSC, Matt worked in the mental health and substance use disorder fields for 13 years for the Texas Commission on Alcohol and Drug Abuse, TDMHMR, and Texas Department of State Health Services. Before state employment, Matt served for 8 years in direct service and executive capacities for a private provider of community based long term service and supports in Central Texas and El Paso. He is a graduate of Texas State University San Marcos with a major in Social Work. About the Presenter:
Andy Vasquez has over 20 years of Texas Medicaid experience. During those years he has led teams through several evolutionary changes in Medicaid pharmacy benefits management. He spent the last 10 years serving as director of the Medicaid Vendor Drug Program and now serves as a Medicaid & CHIP Services Deputy Associate Commissioner. He leads five offices that recently joined to form the Quality & Program Improvement Section; working to improve the quality of healthcare for low-income Texans, especially people enrolled in Medicaid and CHIP. Andy is a graduate of the University of Texas at Austin with a Bachelor of Arts in Computer Sciences. [3046] Increase Your Service Value: Tips for Successful Participation in Medicaid VBP

Speaker

Ferrara,M & Vasquez,A & Snyder,J

Model

3046

Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE

[W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE
Infection control elements for Licensed and Certified Home Health Services & Hospice Presentation Info: TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access Presentation Date | May 20, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Continuing Nursing Education 1.25 Contact Hr(s) This program awards CNE until 05/20/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: In this time of dramatic policy guidance changes related to COVID-19, home care agencies must be able to execute best practices related to Infection Control. The presenter provides a detailed review of both Medicare and Hospice regulations covering the 6 elements of prevention and discusses how Infection control is a mandatory QAPI element of the agency QAPI program. This program brings you the cutting edge elements of: the latest hand hygiene appropriate use of PPE environmental cleaning and disinfection bag technique and equipment cleaning After viewing you will feel empowered on how to redesign, enhance and implement a quality infection control plan. Program Learning Outcome: Participants will actively engage in the learning activity and apply the Home and Community Support Services Agencies (HCSSA) licensure regulations related to infection control elements and current changes with infection control practices and how to implement a quality infection control plan. TAHC&H Faculty/Presenter: Barbara Citarella, RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants About the Presenter:
Barbara Citarella is the founder of RBC Limited Healthcare and Management Consultants. Barbara and her team of expert consultants have made the company a national leader in the home care, hospice and outpatient health care industry. She has been instrumental in developing national and state partnerships for the company.With over 25 years of experience, Barbara is internationally known for her expertise in the areas of infection control, leadership and disaster preparedness. As the only recognized expert in the area of home care and hospice disaster planning, she provides education not only to home care and hospice industry but to law enforcement, government agencies, health care providers, private sector, first responders, national and state associations. Barbara was part of the Department of Homeland Security’s committee to rewrite the National Response Plan document and the DHS Disaster Preparedness Guidelines for people with special needs. In addition to her Disaster Planning experience, Ms. Citarella has been instrumental in OASIS training nationwide since 1997. She was the first to incorporate inter-rater reliability testing in the education process for the OASIS tool. She has done research on the preliminary cost of OASIS to the home care industry and presented such findings to United States Congressional members. RBC Limited’s clientele remain in the top 20% of the industry for quality initiatives.She is an internationally known speaker and has presented well over 500 keynote addresses and workshops. [W3416] Infection Control | Best Practices in a Pandemic World | For LCHHS & HOSPICE Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Citarella, Barbara

Model

W3416

Infection Control | Best Practices in a Pandemic World | For LHHS & PAS

[W3417] Infection Control | Best Practices in a Pandemic World | For LHHS & PAS
Infection control elements for Licensed Home Health Services & Personal Assistance Services Presentation Info: TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access Presentation Date | May 20, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs Continuing Nursing Education 1.25 Contact Hr(s) This program awards CNE until 05/20/2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: In this time of dramatic policy guidance changes related to COVID-19, home care agencies must be able to execute best practices related to Infection Control. Kay Hollers brings years of experience in infection control process and practice and will discuss in detail what Licensed Home Health and Personal Assistance Services agencies should consider in their Infection Control plan. Kay also covers how an agency’s QAPI program and Infection Control Program work together to ensure safe and effective care. This program includes a thought provoking discussion about how agencies should review and renovate their infection control policies based on program rules and the latest changes and best practices. Kay concludes with a robust Q&A to ensure you walk away feeling empowered to effectively address infection control in your agency. Program Learning Outcome: Participants will actively engage in the learning activity and apply the Home and Community Support Services Agencies (HCSSA) licensure regulations related to infection control elements and current changes with infection control practices and how to implement a quality infection control plan. TAHC&H Faculty/Presenter: Kay Hollers, Healthcare ConsultLink About the Presenter:
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [W3417] Infection Control | Best Practices in a Pandemic World | For LHHS & PAS Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Hollers, Kay

Model

W3417

Infection Control Components for Home Care & Hospice

[2822] Infection Control Components for Home Care & Hospice Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:Infection control compliance strategies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty:Kelley, Freda Program Description: This program presents the role of the hospice and home care administrator in the adoption and enforcement of infection control practices. With focus on compliance in our world today, setting the standard for basic infection control practices is crucial. Key infection prevention strategies are presented to assist in the management of re-hospitalization rates, patient satisfaction and quality patient care. The presenter also demonstrates how providers, practitioners, patients and lawmakers are all currently involved in this issue. Learn what you as an administrator should be asking of your agency with regard to this topic. Presentation Date: 11.16.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify issues in standard infection control practices from our history and events in the world today that impact both patients and providers. List key implications for infection control practice in the home healthcare setting. State how providers, practitioners, patients and lawmakers are all currently involved in infection control issues. Identify the regulatory administrator responsibilities in infection control practice in the home care and hospice agency. About the Presenter:
Freda Kelley has been a Registered Nurse since 1975 and has personal experience with the changes of infection prevention and control practice over the years. Her focused area of practice in home care began in 1985. It was her initial experience as a PRN field nurse in a small, hospital-based home healthcare agency in rural West Texas that set her professional future. Freda has served as a Branch Agency Director, Administrator, Supervising Nurse and now as Vice-President of Clinical Services of a home care organization in Ft. Worth. [2822] Infection Control Components for Home Care & Hospice

Speaker

Kelley, Freda

Model

2822

Infection Control: Maintain Regulatory Compliance w/ Excellent Clinical & Admin Practice

[3308] Infection Control: Maintaining Regulatory Compliance through Excellent Clinical and Administrative Practice
Presents the current regulatory requirements for infection control for home health and hospice agencies. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 11.12.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: This presentation discusses the current regulatory requirements for infection control for home health and hospice agencies, as well as practical implementation of the regulations within your agency. The presenter offers tips and tools for you to use as you tackle the ongoing challenge of educating staff, patients and caregivers about this ever-important requirement. Program Learning Outcome: Participants will actively engage in the discussion and indicate an intent to change or enhance their practice by incorporating best practices of infection prevention from the state and federal requirements into their current clinical practice to contribute to optimal patient outcomes. TAHC&H Faculty/Presenters: Colleen Bryan, RN, JCC Consulting About the Presenters:
Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care. [3308] Infection Control: Maintaining Regulatory Compliance through Excellent Clinical and Administrative Practice

Speaker

Bryan, Colleen

Model

3308

Infection Control: Setting Up Your Team for Success

[3446] Infection Control: Setting Up Your Team for Success
Includes an overview of requirements when selecting team members and their roles in day to day functioning... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 09.03.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Program Description: COVID-19 has brought new and increased attention to the area of infection control. This presentation includes an overview of requirements when selecting team members and their roles in day to day functioning within the agency. Additional considerations include: supporting the team with an adequate library of resources, collecting accurate data, and keeping up with ever-changing rules from the CDC and WHO. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying three data points critical to infection control and prevention as well as identifying skills to look for when choosing a team member. TAHC&H Faculty/Presenter(s): Arlene Maxim, RN, Clinical Consultant, Axxess About the Presenter(s):
Arlene Maxim is a sought-after speaker in all areas of patient care quality, analysis, and administrative functions in the post-acute healthcare world. She is a Board Member and Vice Chair for the Association for Homecare/Hospice Coding and Compliance out of Gaithersburg, Md. With more than 40 years of nursing experience, Arlene previously co-founded regional multimillion-dollar Medicare certified home health care companies, hospital-based home care and hospice companies, and transitional care programs. Early in her nursing career she combined her clinical knowledge with her home care/hospice interests and began working as a consultant in the home care and hospice field in 1986. The current focus of public speaking, training and consulting include, but is not limited to, newly released Conditions of Participation, Face-to-Face strategies, Pre-Claim Review, Home Health Grouping Model, OASIS 2; Star Ratings in homecare and hospice; functional improvement in patients in the home, the reduction in hospitalization and other significant changes we should expect in the near future. Arlene currently leads innovative change across the health care continuum. Arlene’s energy, dedication, and passion continue to positively change the post-acute world of health care. [3446] Infection Control: Setting Up Your Team for Success

Speaker

Maxim, Arlene

Model

3446

Infection Prevention

[2661] Infection Prevention: Promoting Patient Safety and a Safe Work Environment for Employees Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate Summary: Find out what you, as an administrator, should be asking of your agency with regard to this topic. HCSSA Topic(s) Addressed: §558.259[d][8]infection control §558.260[a][6]risk assessment and management Faculty: Hollers, F. Kay Program Description: This program presents why infection control is a crucial component in preparing agencies for health care reform. As an administrator, it is important to clearly define your agency’s position on best practices for infection prevention. What are the components of a good prevention and surveillance program? What does it mean in today’s world environment? With ebola, enterovirus, and infection control breaches becoming major news headlines, home care and hospice providers play an essential role in protecting the health of employees and patients. Find out what you, as an administrator should be asking of your agency with regard to this topic. Presentation Date: 11.18.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Identify 3 steps in establishing an infection control program. List 3 strategies to prevent and control infections. About the Presenter:
Kay Hollers, BSN, MPH, is well known to TAHCH audiences as she has been active in the teaching, practice, administration and consultation regarding home health and hospice for nearly forty years. Kay holds both a Bachelors in Nursing and a Masters in Public Health from the University of Texas and a Specialty Certification in health care evaluation from Wayne State University in Detroit. She owned a private pay agency in Austin and is currently the owner of KHollers Consulting in Austin and the Vice President of Home Health Operations for APC Home Health in Harlingen. She is also a consultant with Healthcare ConsultLink. [2661] Infection Prevention: Promoting Patient Safety and a Safe Work Environment for Employees

Speaker

Hollers, Kay

Model

2661

Infusion Therapy: When to Say Yes!

[2608] Infusion Therapy - When to Say YES! Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Learn how to make infusion therapy work for you. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Rine, Jennifer Program Description: Have you turned away patients because your agency is reluctant to try Infusion Therapy? Think it is too risky? This program presents what types should be considered, management of lines, and skills needed to begin teaching to families/patients. The program incorporates Infusion Nurses Society (INS) guidelines and protocols as well as competencies for agency nurses. Learn about referral sources and how to make infusions work for you! Presentation Date: 8.21.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Distinguish between traditional infusion drug therapies and specialty drug therapies. Describe two considerations for infusion line management. Recognize the importance of infusion care standards. Discuss infusion competencies for agency nurses. About the Presenter:
Jennifer Rine, RN, BSN has been a Registered Nurse since 1989 with wide-ranging clinical experience from medical-surgical oncology, labor and delivery, pediatrics, long term care and rehabilitation, and home infusion nursing. She returned to school and completed her BSN in 2008. As the Director of Nursing and Administrator for BrightStar Care her vision is to develop a reputation for passionate patient-centered care and excellence in the home setting by ensuring patients and their families experience the best possible care from a team that is well-trained and supported. Jennifer leads by example and shares her passion for home infusion, education and clinical excellence including TAHC&H committee service on the Annual Meeting committee, Private Pay committee, and as chair of the Education committee. [2608] Infusion Therapy - When to Say YES!

Speaker

Rine, Jennifer

Model

2608

Innovating Change: Recent Changes and Recommendations for Nursing Peer Review Compliance

[3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance
When and how to conduct a nursing peer review. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies Program Description: This is an informative session on nursing peer review which presents when and how to conduct a nursing peer review, the Texas Board of Nursing requirements, HHSC requirements, as well as best practices. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by identifying the types of nursing peer review, when nursing peer review is required, and how to conduct and document a nursing peer review. TAHC&H Faculty/Presenter: Amanda J. Ellis, Partner, Dalrymple, Shellhorse, Ellis & Diamond, L.L.P. About the Presenter:
Amanda J. Ellis advises licensed providers on operational and regulatory matters related to their practices, including licensing and health care privacy law compliance. She has represented various entities and individuals at the State Office of Administrative Hearings and before other agencies, including the Texas Medical Board, Texas State Board of Nurse Examiners, and the Texas Department of State Health Services. Ms. Ellis is a member of the State Bar of Texas, the Austin Bar Association, the Texas Pharmacy Association and the Texas Counseling Association. She frequently speaks before professional organizations, state agencies and industry groups regarding administrative and health law issues, including professional health care licensing and enforcement defense and federal and state privacy law compliance. Ms. Ellis currently serves on the Board of the Administrative Law Section and is a member of the Health Law Section of the Austin Bar Association. In May 2013, she was appointed to the Texas Board of Occupational Therapy Examiners. Ms. Ellis is Board Certified in Administrative Law by the Texas Board of Legal Specialization, and serves on the Administrative Law Exam Commission. [3144] Innovating Change: Recent Changes & Recommendations for Nursing Peer Review Compliance

Speaker

Ellis, Amanda J

Model

3144

Intro to DADS Regulatory Responsibility & Regulatory Process

[2249] Introduction to DADS Regulatory Responsibility & The Regulatory Survey Process Summary: An introduction to DADS regulatory responsibilities, the survey process, QAPI, IRoD, enforcement actions and civil money penalties...perfect for new agency administrators and start-ups. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Chavez, Yolanda [DADS] Program Description:This program provides an introduction to DADS regulatory responsibilities, the survey process, how to recognize deficient practices, how your agency's Quality Assessment and Performance Improvement [QAPI] is factored into any decision to cite non-compliance, and the enforcement process including the Informal Review of Deficiencies [IRoD] and administrative penalties. Program Objectives: Upon completion of this program, the viewer will be able to: Describe DADS' Regulatory Services responsibility Identify the 6 tasks in the survey process Explain the importance of the Quality assessment and Performance Improvement Program and who is responsible for its implementation About the Presenter: Yolanda Chavez, BSN, RN, is a HCSSA Policy Specialist for the Texas Department of Aging and Disability Services [DADS]. In this role Yolanda reviews, provides analysis of and response to state and federal regulatory inquiries. Education-Training Credits: 0.75 Hr(s) HCSSA Administrator/Alternate [2249] Introduction to DADS Regulatory Responsibility & The Regulatory Survey Process

Speaker

Chavez, Yolanda [DADS]

Model

2249

Island in the Stream: Unique Requirements for Hospice

[PGM2168] Island in the Stream: Unique Requirements for Hospice Summary: Overview of hospice services, philosophy, and culture in comparison to other healthcare entities. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies Faculty: Davidson, Barbara Program Description: How does the hospice philosophy and culture compare to other aspects of healthcare? This program provides viewers an overview of hospice services, philosophy, and culture in comparison to other healthcare entities and to discuss regulatory standards based on patient location and level of care. A discussion of Hospice Quality Reporting is also included along with links to CMS presentations on the Hospice reporting initiative. Program Objectives: Upon completion of this program, the viewer will be able to: Identify and define philosophical differences between hospice and other healthcare entities. Develop understanding of general admission criteria and local coverage determinations. Identify the four levels of hospice care and discuss regulatory differences. About the Presenter: Barbara Davidson, RN has served for the last 32 years in a variety of roles and healthcare arenas as a registered nurse. She has functioned in various clinical and nursing administrative roles in hospitals, hospices and academic settings. While DON/ Clinical Administrator for Hospice in the Pines in Lufkin, Texas, Barbara obtained AAHCA accreditation with commendation for both the inpatient and home care hospice, opened an alternate delivery site in their southern-most counties, and maintained regulatory compliance. The last two years she has functioned as a consultant for Stebbins Five, owners of 10 LTC facilities, a homecare, and a hospice. In this role, she serves as liaison to the LTC facilities and their hospice providers to improve coordination of care and educate both hospice and long term care staff to the benefits of partnering for patient and family care. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate [PGM2168] Island in the Stream: Unique Requirements for Hospice

Speaker

Davison, Barbara

Model

2168

Keeping Cool, Calm, Collected, & Healthy When the Pressure is On

[3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On
This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 13, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 11.13.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Imagine what your life would be like if you could deal with all time pressures and stressful situations in a way that makes you healthier, happier and more effective? Would you be a better parent, boss, worker or friend? And, would you enjoy your family, work and friends more? The ability to control your time and your reaction to stressful situations is one of the most powerful skills you can develop. This presentation identifies the causes and effects of stress and assists in developing the skills required to manage stress in your own life. Program Learning Outcome: Participants will actively engage in the discussion by identifying the causes and effects of stress and develop the skills required to manage stress. TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology. With an education background in teaching, she has taught at both the high school and college levels and has held administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations: chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution. She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that time has worked with over 500 organizations and associations throughout the United States and Canada. [3317] Keeping Cool, Calm, Collected, & Healthy When the Pressure is On

Speaker

Bryan, Martha

Model

3317

Labor Trends: The Future of Recruitment and Retention

[3468] Labor Trends: The Future of Recruitment and Retention
A look at the latest caregiver recruitment and retention trends... Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: The economy changed nearly overnight with unemployment shifting from an all time low to a Great Depression high. During a time when most people were told to stay home, the need for home care based services is expected to surge. Maggie Keen, VP of myCNAjobs presents a look at the latest caregiver recruitment and retention trends. She explores what rules have changed, what's stayed the same, and how to attract and retain the best workers to build a truly differentiated experience to grow your agency. Program Learning Outcome: Participants will actively engage in the learning activity and identify changes in recruitment and retention trends and discuss methods on how to attract and retain workers. TAHC&H Faculty/Presenter(s): Maggie Keen, VP, myCNAjobs About the Presenter(s):
Maggie Keen is a national caregiver recruitment speaker and Vice President at myCNAjobs. After spending the last 6 years consulting with top senior care companies across the country, Maggie has unique insight into what innovators are doing to tackle their toughest recruiting challenges. She's on a mission to arm healthcare recruiters with more insight about Caregiver motivations to fuel the hiring and retention of a workforce plagued with high turnover. [3468] Labor Trends: The Future of Recruitment and Retention

Speaker

Keen, Maggie

Model

3468

Leading Remotely: What Performance Looks Like When No One is Watching

[3467] Leading Remotely: What Performance Looks Like When No One is Watching
Examines the critical components required to keep a remote team accountable, engaged, and productive. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.19.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Leadership is the one of the most challenging concepts to understand and master. Leading remote teams requires a unique strategic approach. This program examines the critical components required to keep a remote team accountable, engaged, and productive. You will take away realistic strategies that can be applied to remote teams in any setting. Program Learning Outcome: Participants will actively engage in the learning activity and identify strategic methods on leading remote teams and examine critical components to keep a remote team accountable, engaged and productive. TAHC&H Faculty/Presenter(s): Simone Turner, RN, MPA, BSN, NEA-BC About the Presenter(s):
Simone Turner is a seasoned Nurse leader with over 25 years of experience. Her passion is leading and inspiring young talent. She has practiced in Acute Care, Medicaid Managed Care Organizations, Home Health and Primary Care. She has a master's degree in Public Administration with specialties in Healthcare Finance and Health Services Management. She holds a Nurse Executive Advanced (NEA-BC) certification by the American Nurses Credentialing Center. She has practiced in New York, New Jersey, Georgia, and now finds her home in Texas. She is currently a board member of the Dallas Area Gerontological Society. [3467] Leading Remotely: What Performance Looks Like When No One is Watching

Speaker

Turner, Simone

Model

3467

Leading Through A Pandemic: Finding Your Footing in an Upside Down World

[3436] Leading Through A Pandemic: Finding Your Footing in an Upside Down World
Techniques and advice on learning how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Did you find your agency turned upside down by all of the fear and non-stop changes related to COVID-19? If so, you will want to view this presentation by Cristina Filippo, who will share techniques and advice on learning how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. There WILL be change. Are you proactive or reactive leader? Program Learning Outcome: Participants will actively engage in the learning activity and identify strategies on how to emerge as a leader who can manage through stress, fear and uncertainty in a Pandemic world and a new workplace. TAHC&H Faculty/Presenter(s): Cristina Filippo, Ph.D., CEO, Steople Group About the Presenter(s):
Cristina Filippo is well-seasoned in the process of organizational and leadership development. Her skills have grown over the past two decades through referrals by clients who are CEOs and executives alike. She is a candid, creative influencer who helps leaders who want to continue to grow themselves and their teams and are bold enough to seek help to do so. Clients include small, medium and large organizations and those in the Fortune 500 companies including, Dell, Novartis, Zappos, Global Payment Systems, Ernst and Young, and Kaiser Permanente. She has worked with over 150 executives in more than 75 companies, including finance, legal, tribal, manufacturing, healthcare, academia, retail, entertainment and hospitality industries. Before launching her own successful consultancies, Cristina worked with leadership teams within a large healthcare organization. The many hats Cristina wears include business owner, board member, faculty, writer, speaker, consultant, and coach. Her experience is intentionally diverse which enables her to create a uniquely valuable relationship with clients. [3436] Leading Through A Pandemic: Finding Your Footing in an Upside Down World

Speaker

Filippo, Cristina

Model

3436

Legal Decisions & Care Options for Medically Complex Individuals Transitioning Medicaid Program

[3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs
Legal decisions and care options for teens and young adults with disabilities who are aging out of pediatric Medicaid programs. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 02.12.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][9]community resources Program Description: This session is a panel discussion of experts on legal decisions and care options for teens and young adults with disabilities who are aging out of pediatric Medicaid programs. Each person’s rights for personal autonomy, liberty, freedom and dignity is one that is to be respected and supported. By law, each adult or emancipated minors presumed to be competent to make decisions for him/herself. Many families need guidance and education to navigate this pathway successfully with their loved one. Knowing what options are available to families for their loved ones is a difficult path to manage, but with the information provided in this session, agency leaders will know what resources are available and how to guide families to the legal path that is best for them. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying an array of care transition’s resources that are sensitive to patient rights that assist families and patients in transitioning to adult programs and contribute to optimal transition outcomes. TAHC&H Faculty/Presenters: Terry Anstee, Staff Attorney, Disability Rights Texas; Courtney Carey, MS, QIDP, TxCG, Director of Provider Services - Denton County MHMR Center, Travis Weaver, JD, The Weaver Firm About the Presenters:
Terry Anstee is a staff attorney at Disability Rights Texas, the federally-funded protection and advocacy organization charged with protecting the rights of persons with disabilities in Texas. In this role, Terry has represented many children in fair hearings on a variety of Medicaid issues, including Comprehensive Care Program services and Medically Dependent Children Program services. Terry is also a Registered Nurse and his nursing experience helps him to understand client’s medical issues and clinical records. He has dealt with Health and Human Services, Texas Medicaid and Health Partnership, and Medicaid Managed Care organizations on a variety of issues and their obligations under the law. Courtney Carey received her BSW from Tarleton State University and her MS in Long Term Care, Senior Housing and Aging Services from the University of North Texas. Courtney is also a Texas Certified Guardian. She has worked for Denton County MHMR for almost 18 years with both the Mental Health and IDD services. Courtney is the Administrator of Provider Services which encompasses the Denton County Guardianship Program and the Home and Community Based Services (HCS) Medicaid Waiver Program. Both are a provider of last resort for Denton County. Travis Weaver is an attorney with Travis Firm Attorneys in Rhome, Texas who provides his community with deep legal knowledge and strong personal commitment to helping obtain nursing home benefits, protect assets through a will, claim ownership of inherited property or cash, and negotiate business transactions. Travis works in partnership with his father, Rick Weaver, an attorney with more than 30 years of experience and outstanding credentials including: Board Certified in Estate Planning and Probate Texas Board of Legal Specialization. [3360] Legal Decisions and Care Options for Medically Complex Individuals Transitioning Medicaid Programs

Speaker

Anstee,T & Carey,C & Weaver,T

Model

3360

Long Length of Stay Patients: To recertify or not? That is the question!

[3128] Long Length of Stay Patients: To recertify or not? That is the question
Pertinent info to help frame ongoing hospice eligibility determinations in long length of stay (LLOS) patients. TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 9, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][7]financial management Program Description:In this program the presenter shares pertinent information to help agencies frame ongoing hospice eligibility determinations in long length of stay (LLOS) patients, to utilize this information to inform recertification decisions in LLOS patients, and to appropriately address regulatory concerns and regulatory scrutiny. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying best practices in clinical documentation to inform appropriate recertification decisions in long length of stay patients. TAHC&H Faculty/Presenter: Robert Friedman, MD, Chief Medical Officer, Hospice Austin About the Presenter:
Robert Friedman has been a HPM physician for 22 years. He is also a certified Hospice Medical Director and a Fellow with the AAHPM. He has a wide variety of experience in HPM, including his present role as Chief Medical Officer for Hospice Austin. His activities include administrative, regulatory, clinical, and provider supervisory duties, in addition to providing education to staff and the community. He has Hospice and Palliative Care experience in both inpatient and outpatient settings. Dr. Friedman has presented a wide variety of topics over the years. He has significant regulatory experience, including experience with Probe and MIC Audits. He is a member of the NHPCO Regulatory Committee. In addition, he is a Texas & New Mexico Hospice Organization board member, an item writer for the HMDCB, and is actively involved in the Texas MOST Coalition. [3128] Long Length of Stay Patients: To recertify or not? That is the question

Speaker

Friedman, Robert

Model

3128

Making Data Your Cutting Edge Tool for Success

[3362] Making Data Your Cutting Edge Tool for Success
Techniques, programs and uses for your data and how to make data-driven decisions for future growth. NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: In this time of dramatic economic change in-home care, agencies must be on the cutting edge of innovation to strategically position their agency for long term financial success. Geographic information systems and data analysis are cutting edge tools that are underutilized in the field of healthcare. The presenters talk about techniques, programs and uses for your data and how to make data-driven decisions for future growth. Program Learning Outcome: Participants will cite strategies to utilize systems information and data analysis tools to change or enhance their practice to help their agencies make data driven decisions for future growth. TAHC&H Faculty/Presenter: David Sabol, Helping Restore Ability; Girish Shelke, Helping Restore Ability. About the Presenters:
David Sabol is the Director of Clinical Informatics with experience and focus with Data Visualization and Database Management: SQL, OpenInsight, ArcGIS, Power BI; Experience in grant writing and outreach creating partnerships with local universities and cultivating talent and Extensive experience building AHCA approved EHR systems. Girish Shelke BDS, MPH has 5 years experiences with data research. He has worked with research institutes, government agencies and non-profit organizations such as Center of Disease Control, Tarrant County Public Health Department, Helping Restore Ability and John Hopkins – Geisinger Medical Center. [3362] Making Data Your Cutting Edge Tool for Success

Speaker

Sabol, David & Shelke, Girish

Model

3362

MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action

[3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
Outlines essential steps to help home health teams fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM). TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 02/14/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management Program Description: Understanding the CMS proposed rule isn’t enough to carry a home health organization forward successfully with the new payment and quality requirements. Agencies must work to operationalize the new reality, assessing the impact and transforming policies and practices to uphold quality and maximize reimbursement. This program outlines essential steps to help home health teams fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM). Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change or enhance their practice by implementing policies and practices to uphold quality patient care measures and maximize reimbursement under the Patient Driver Groupings Model. TAHC&H Faculty/Presenter: William J. Simione III, Managing Principal, Simione Healthcare Consultants About the Presenter:
Bill Simione III serves as Managing Principal at Simione Healthcare Consultants, leading all consulting, as well as product and service delivery to support home care and hospice business improvement. He previously managed Simione's Financial Consulting division, and has been actively involved in the home care and hospice industry for more than 25 years. Bill has held many interim management positions over the years, including Chief Executive Officer, Chief Financial Officer and Director of Patient Accounting for numerous home care/hospice organizations ranging from single agencies to multi-state organizations and hospital-owned postacute entities. During his interim management positions, he has been responsible for many agency turnarounds, including positioning an agency for acquisition. Bill is a highly experienced speaker addressing many national home care and hospice organizations, as well as state and local associations. He is a graduate of Villanova University with a B.S. in Accounting. [3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action

Speaker

Simione III, William J.

Model

3151

Making the Leap from Home Health to Hospice

[PGM1801] Making the Leap from Home Health to Hospice Subscription Type: Individual Faculty: Brooks & Berliner Are you a home health agency looking to get into hospice and don’t know where to start? This program provides focus on the operational and regulatory similarities and differences between home health and hospice. Program Goal: To educate the viewer on the operational and regulatory similarities and differences between home health and hospice. About the Presenters: Troy Brooks, JD is a former Assistant General Counsel for the Texas Department of Human Services, and has worked extensively with the Home and Community Support Services Agencies Program. Troy now represents home health agencies across Texas in Medicare and Medicaid disputes with government agencies and their contractors. He also represents home health agencies in negotiating and responding to government fraud investigations. Troy runs his own law firm, Troy Brooks & Associates in Houston, Texas. Marie Berliner, JD has been counseling healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. During law school, Ms. Berliner was a legal fellow in the Office of U.S. Senator George J. Mitchell (then Chairman of the Senate Finance Health Subcommittee), and was a law clerk with the American Health Care Association. She has also been a regular speaker (2004-2008) on Medicare issues the TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate

Speaker

Brooks, Troy & Berliner, Marie C

Model

1801

Managing Caregiver Recruitment and Retention During the COVID-19 Crisis

[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
Think beyond mere survival and consider opportunities uncovered by the crisis. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 25, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: As the Covid-19 pandemic reshapes companies, healthcare leaders must think beyond mere survival and consider opportunities uncovered by the crisis. For example, focusing on retaining and hiring gifted people is a worthy strategy in many cases. Recruiting and retention strategies during COVID-19 are changing and leaders have to be creative in how they attract, recruit, hire and retain talent. Program Learning Outcome: Participants will actively engage in the learning activity by identifying the key principles to caregiver retention during a crisis and the key traits to harness to successfully lead through a crisis. TAHC&H Faculty/Presenters: Jennifer Prescott, RN, MSN, CDP, Blue Water Homecare About the Presenters:
Jennifer Prescott is the Chief Operating Officer and Co-Founder of Blue Water Homecare based in Austin, TX. She has spent the past 25 years in home health and hospice care and support. She proud to be the owner of one the the fastest growing agencies in Texas and is excited to share her expertise on caregiver recruitment and retention in a changing landscape. [3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis

Speaker

Prescott, Jennifer

Model

3428

Managing Clients with Wounds in the Home Care Environment

[2737] Managing Clients with Wounds in the Home Care Environment: An Evidenced Based Practice Review Focusing on Current Home Health Trends Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary: Focus on wound care best practice solutions. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty: Kahn, Alex Program Description: Patients with wounds can present a challenge for home health agencies who may not have the frame work or expertise to manage wound patients optimally. This presentation offers “Best Practice” solutions and highlights major issues and problems faced by home health and hospice agencies when delivering wound care in the home. Topics include: legal responsibility timely care delivery misdiagnosis of wounds OASIS documentation wound classification dressings (cost, purchasing, formulary development) staff education development of wound management protocol Presentation Date: 08.12.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify quality issues in managing clients with wounds Describe Outcome based quality monitoring (OBQM) and managing clients with wounds Identify wounds requiring Home Health Care and common wound care issues faced by home health agencies Describe assessing wounds, appropriate documentation, types of wounds, types of wound dressings, and best practices in managing home clients with wounds. About the Presenter:
Alex Kahn is CEO of Pro Healthcare Home Visiting Wound / Ostomy / Foot Care Care Services. He has 17 years of Home Health experience and 21 years of Nursing experience. Alex is a Wound Care Expert and Former U.S. Army Nurse, trained at Fort Sam Houston, San Antonio, Texas, Brooks Army Medical Center Burn Unit. He formulated and Directed a Hospital-wide Wound Care program at Dallas VA Medical center and is a former member of the Wound Ostomy Continence Certification Board. He is also a Clinical Preceptor and faculty member at Emory University Wound Care program, in Atlanta, Georgia. [2737] Managing Clients with Wounds in the Home Care Environment: An Evidenced Based Practice Review Focusing on Current Home Health Trends

Speaker

Khan, F. Alex

Model

2737

Managing the Gap: Relevant Leadership for a Touch Economy

[PGM1946] Managing the Gap: Relevant Leadership for a Touch Economy Summary: Your agency's success is more dependant upon having the right people in the right roles than any other factor. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Wagner, Bill Program Description: Research provides us with a big picture view but not the critical "how to." This program provides the "how to"...allowing viewers to create their own leadership and behavioral action plans, determine if they have the right employees on the bus, and be able to determine the behavioral requirements for any position. Program Objectives: Upon completion of this program, the viewer will be able to: Measure the behavioral requirements of their own leadership position Discuss how to measure the behavioral requirements for each position in their company Determine who is occupying the right seat in your staff, and what to do with those that don’t match the job About the Presenter: Bill Wagner is one of the few that can say he is an Author, Consultant, Speaker, CEO and really mean it. Bill provides us with concepts and understanding that are guaranteed to make the people side of our business more measurable and therefore more predictable. Bill has been considered by some to be more of an “insultant” rather than a consultant. He rocks the boat and tells the truth, helping clients become their own organizational therapist. Bill focuses on questioning the answers rather than answering the questions. Bill presents annually to more than 50 CEO groups that have one thing in mind: Getting the People Side of Business Right. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM1946] Managing the Gap: Relevant Leadership for a Touch Economy

Speaker

Wagner, Bill

Model

1946

Managing Utilization under PDGM with Star Ratings in Mind

[3275] Managing Utilization under PDGM with Star Ratings in Mind
A review of how agency outcomes affects star ratings under PDGM. TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 27, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.27.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description:In this program the presenters review how agency outcomes affects star ratings under PDGM. A case study is presented focusing on care of the patient with a specific primary diagnosis and differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients under PDGM, and recommended metrics to track under PDGM. Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by implementing effective clinical approaches to contribute to improved patient outcomes under the Patient Driven Groupings Model. TAHC&H Faculty/Presenter: Christopher Attaya, Strategic Healthcare Programs & Sue Payne, RN, MBA, Corridor About the Presenter:
Christopher Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and Hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance. About the Presenter:
Sue Payne joined the Corridor team in December 2016 as part of the Transpirus acquisition where she served as the Senior Vice President of Clinical Services. In her role, Sue is responsible for clinical quality and business review to assure client satisfaction. She also serves as the Corporate Compliance Officer. Sue has over 25 years in home care operations and strategic leadership. Prior to her role at Corridor, Sue was the Vice President of Home Health at Advanced Home Care and at Life Care at Home, both of which are multi-state home care providers. Prior to that, she was the Administrative Director at Bon Secours Home Care which is a multi-site hospital based home care agency. She has experience with hospital based, long term care and privately held home care companies. Sue was the recipient of the 2011 Leadership Award from the Association for Home & Hospice Care of North Carolina. She has presented nationally at Press Ganey, Visiting Nurses Association of America, American Congress of Healthcare Executives, and State Associations on topics such as preventing avoidable readmissions, value based purchasing, staffing retention and early careerist mentoring. She currently serves as a VNAA board member and is on the VNAA Governance Committee.
Sue has a B.S degree in Nursing from Radford University, a M.B.A from the University of Tennessee-Chattanooga and holds Certification in Home Health/Hospice from the National Association of Home Care. [3275] Managing Utilization under PDGM with Star Ratings in Mind

Speaker

Attaya, Chris & Payne, Sue

Model

3275

Managing Your Risk by Maintaining Client/Caregiver Boundaries

[1580] Managing Your Risk by Maintaining Client/Caregiver Boundaries Subscription Type:Individual Faculty: Pena An important part of a Teaxs HCSSA Administrator’s job is to manage the risks of the agency and the employees. One common problem area in all sectors of home care and hospice is establishing and maintaining professional boundaries between direct care workers and patients. Learn why this is important and how to establish, communicate, and implement these boundaries. Presented by Angela Pena, Administrator, Special Kids Care. Angela Peña has over fifteen years experience in the home health arena, initially working as a private duty LVN for pediatric patients and then as a Registered Nurse. Angela’s experience includes managing a Primary Home Care program and Medicare home health agency to ultimately managing a pediatric home health agency. As a result, Angela has been in the “front lines” of home health client care and understands all too well the boundary crossing situations every home health nurse is faced with at one time or another during their career. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker

Pena, Angela

Model

1580

Marketing in Healthcare – Put Your BEST Foot Forward Without Breaking the Law or Bank!

[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
For the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace. Presentation Info: Presentation Date: November 13, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Marketing in healthcare is an increasingly complex and dangerous endeavor. Laws and regulations fail to provide clear guidance as to what the agency can and can’t do as it relates to hiring and training a sales force, developing sales and promotion campaigns using electronic media, participating on community health fairs, and most importantly, making contact with the right people, and competing against the big guys! The best ideas in the real-world sales environment often fail to meet the requirements of the federal and state anti-solicitation laws, safe harbor requirements in the Anti-Kickback Statute, STARK rules, or the Gifts to Beneficiaries limitations, and competitors are only too happy to report any perceived violations to government investigators who will take it seriously! This presentation is designed for the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace while protecting the pocketbook from costly endeavors. Jan will review the regulatory restrictions that impose limitations on the provider, BUT she will also introduce you to 9 successful marketing strategies that are economical, investigator friendly, and owner appreciated. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing marketing practices in compliance with state and federal regulations. TAHC&H Faculty/Presenter: Jan Spears, CEO, MJS & Associates, LLC About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC. [3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!

Speaker

Spears, Jan

Model

3138

Marketing in Healthcare: The Can You and Can’t You Dilemma

[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency. TAHC&H Faculty/Presenter: Jan Spears Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][10]marketing Program Description: Health care facilities are faced with the need to grow their businesses through the sharing of information about programs and services in an effective manner. But the rules for implementing an effective marketing program in health care are limited by several state and federal laws including the Prohibition of Solicitation Law, the Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and program directives. Failure to comply with these rules can result in disallowance of a referral, monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations as well as activities that the agency “can do” to promote its business in compliance the law. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing marketing practices in compliance with state and federal regulations. About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC. [3104] Marketing in Healthcare: The Can You and Can’t You Dilemma

Speaker

Spears, Jan

Model

3104

Marketing In-Home Care in a COVID World

[3432] Marketing In-Home Care in a COVID World
Explore common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: COVID-19 has changed the way that agencies are able to market services. Gone are the senior fairs, facility drop-ins, and hospital meet and greets. Digital Marketing has become a necessary staple for healthcare agencies during this time. This session explores common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for using social media, internet search engines, and email marketing and when each method may be advantageous and appropriate to use for different avenues of outreach for their business lines. TAHC&H Faculty/Presenter(s): Lauren Patrick M. A., Director of Development and Marketing, Helping Restore Ability About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships. [3432] Marketing In-Home Care in a COVID World

Speaker

Patrick, Lauren

Model

3432

Measuring Compliance Program Effectiveness Incl. Use Of Surveys, And/Or Sanction Screening

[W3183] Measuring Compliance Program Effectiveness Including Use Of Surveys, And/Or Sanction Screening
A discussion of your compliance obligations under Federal and State law. TAHC&H WEBINAR: This webinar was presented on 02/06/2019. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 6, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 02/06/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Home health, hospice and personal care agencies remain under considerable government scrutiny. The development, implementation and monitoring of an effective Compliance Program is an essential step that your agency can take to reduce its level of statutory and regulatory risk. In this webinar, attorneys Michael Cook and Heidi Kocher will discuss your compliance obligations under Federal and State law. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by evaluating their agency’s compliance program for compliance with applicable statutory and regulatory requirements while promoting optimal patient outcomes. TAHC&H Faculty/Presenters: Michael Cook, JD and Heidi Kocher, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Michael H. Cook is a Partner and Co-chair of the Health Care Group at the law firm of Liles Parker, PLLC. Michael has more than 40 years of experience as a health care attorney in the regulatory, reimbursement, business, and policy areas. He has lectured and published frequently on topics of interest to health care providers and has served on a number of industry and government task forces and commissions. Michael has presented on the Comprehensive Joint Replacement Program Initiative to the National Association of Home Care and Hospice and the Kentucky Association of Health Care Facilities, and the TAHC&H, and on CJR/Bundled Payment Impact on Post -Acute Providers -- Navigating Alternative Payment Systems for the American Health Lawyers Association, sits on the Board of the Virginia Department of Medical Assistance Services (Medicaid), and served on a health care work group on delivery system reform for the campaign of Secretary Clinton for President. About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. [W3183] Measuring Compliance Program Effectiveness Including Use Of Surveys, And/Or Sanction Screening Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3183

Medicare Home Health Value-Based Purchasing: The Future is Now!

[2957] Medicare HH Value-Based Purchasing: The Future Is Now! Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary: About the Medicare Home Health Value-Based Purchasing pilot program HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty:Dombi, William Program Description: Medicare launched a home health value-based purchasing pilot program (HHVBP) on January 1, 2016. The pilot operates in nine states: Arizona, Florida, Iowa, Massachusetts, Maryland, Nebraska, North Carolina, Tennessee, and Washington State. This program provides a detailed overview of HHVBP and relays the experience to date of the home health agencies in the targeted states. It also covers other Value-Based Purchasing initiatives in Congress and Medicare Advantage Plans. All that activity is a strong indication that VBP is on its way throughout the country. Success in VBP comes with building the right foundation sooner rather than later. Presentation Date: 08.11.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Gain an understanding of the standards and operation of the Medicare Home Health Value-Based Purchasing pilot program. About the Presenter:
William Dombi, Vice President for Law, National Association for Home Care & Hospice (NAHC); Director, Center for Health Care Law (CHCL); Executive Director, Home Care and Hospice Financial Managers Association (HHFMA) Bill Dombi specializes in legal, legislative, and regulatory advocacy on behalf of patients and providers of home health and hospice care. With nearly 40 years of experience in health care law and policy, Bill Dombi has been involved in virtually all legislative and regulatory efforts affecting home care and hospice since 1975, including the expansion of the Medicare home health benefit in 1980, the formation of the hospice benefit in 1983, the institution on Medicare PPS for home health in 2000, and the national health care reform legislation in 2010. With litigation, Dombi was lead counsel in the landmark lawsuit that reformed the Medicare home health services benefit, challenges to HMO home care cutbacks for high-tech home care patients, lawsuits against Medicaid programs for inadequate payment rates, along with current lawsuits challenging the Medicare home health face-to-face encounter rule and the Department of labor changes to the overtime rules under the Fair labor Standards Act. In addition to litigation, Bill offers extensive community and professional educational services through lectures, publications, teleconferences, and videos. He is the Editor and lead author of Home Care & Hospice Law: A Handbook for Executives, the only comprehensive legal treatise on the topic. His lectures include market trends in home care, compliance, risk management, patient rights, fraud and abuse, health care reimbursement, legislative and regulatory reforms, and legal issues in telehealth services. Bill Dombi is admitted to practice in Connecticut and Washington, DC. He is also admitted to numerous federal courts including, the US Supreme Court and several Court of Appeals. He has served on the Advisory Board for BNA’s Health Law Report and Medicare Report. Bill also is a longstanding member of the American Health Lawyers Association and the American Bar Association. [2957] Medicare HH Value-Based Purchasing: The Future Is Now!

Speaker

Dombi, William A

Model

2957

Medicare Provider Enrollment Changes: 100 New Ways To Lose Your Billing Privileges

[W3377] Medicare Provider Enrollment Changes: 100 New Ways To Lose Your Billing Privileges
Hear about the dramatically increased reporting obligations of Medicare, Medicaid, and CHIP providers and suppliers. Presentation Info: TAHC&H Monthly Webinar | Recorded for On-Demand Access Presentation Date | February 5, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: On September 10, 2019, the Department of Health and Human Services (HHS) and Centers for Medicare and Medicaid Services (CMS) published a Final Rule in the Federal Register entitled, “Medicare, Medicaid, and Children’s Health Insurance Programs; Program Integrity Enhancements to the Provider Enrollment Process.” Under the Final Rule, the reporting obligations of Medicare, Medicaid, and CHIP providers and suppliers will dramatically increase when they: file a new enrollment application, revalidate their enrollment, need to file a change of information, or need to notify the agency of a change in ownership. During this session, attorneys Jennifer Papapanagiotou and Lorraine Rosado take a “first look” at the impact of the Final Rule on the obligations of providers and suppliers. They also review CMS’ new revocation and denial authorities, and discuss a number of the challenges that home health and hospice agencies may soon face. This webinar recording is 60 minutes and includes a brief Q & A session. Program Learning Outcome: Participants will actively engage in the discussion and indicate an intent to change or enhance their practice by identifying how the HHS/CMS Final Rule changes will affect their agency practices. TAHC&H Faculty/Presenters: Jennifer Papapanagiotou, JD and Lorraine Rosado, JD | Liles Parker Attorneys & Counselors at Law About the Presenter:
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. About the Presenter:
Lorraine Rosado is a key member of Liles Parker’s healthcare team and has been an attorney at the firm for nearly six years. She defends healthcare providers facing overpayment claims and counsels clients nationwide on compliance with healthcare statutes, regulations, and contract matters. She has represented providers in panel qualification and termination matters. She has extensive experience working on complex cases involving both Federal and State violations of the False Claims Act, including whistleblower cases. She is skilled in administrative litigation and appeals. Lorraine has handled claims disputes involving most major healthcare payors, including Medicare, Medicaid, TRICARE, various BlueCross BlueShield entities, and UnitedHealthcare. She is experienced working on large, complex administrative appeals of extrapolated alleged overpayments assessed by Centers for Medicare and Medicaid Services (CMS) contractors, including Zone Program Integrity Contractors (ZPICs), Medicare Administrative Contractors (MACs), Recovery Audit Contractors (RACs), and Medicaid Integrity Contractors (MICs). [W3377] Medicare Provider Enrollment Changes: 100 New Ways To Lose Your Billing Privileges Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3377

Medicare Quality Outcomes: How to Catch Up with HH-CAHPS

[3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS
Are you getting the most out of your patient satisfaction scores? Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 09.01.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: HH-CAHPS surveys have been on hold for months due to the COVID 19 chaos. Do you understand what that may mean to your agency and the impact it may have? The CAHPS survey requirement has been in place for some time, and publicly reported since 2012. Ensure that data is meaningful and useful, and that you are getting the most out of your patient satisfaction scores and how you are in control of your customer satisfaction and outcomes. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by describing the current consumer assessment of healthcare professionals (CAHPS) requirements and verbalizing methods to implement information into agency operations. TAHC&H Faculty/Presenter(s): Colleen Bryan, Senior Consultant and Lead Educator, JCC Consulting About the Presenter(s):
Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas. Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries. She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care. [3437] Medicare Quality Outcomes: How to Catch Up with HH-CAHPS

Speaker

Bryan, Colleen

Model

3437

Medicare Targeted Probe & Educate

[3116] Medicare Targeted Probe & Educate
Learn how to respond to record requests and subsequent audit findings. TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care & Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: August 8, 2018 TAHC&H Event: TAHC&H Annual Meeting | Frisco Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: This program reviews the goal of the Targeted Probe & Educate audit process. Learn how to respond to these record requests as well as the subsequent audit findings. The timelines for responses and the recoupment process are defined. This presentation describes likely audit risks for home health agencies and how to monitor those risks, including analyzing PEPPER reports. It will not only assist in providing a checklist for the documentation required to be sent in, but also suggest a checklist of things to review in the chart before sending it in. Program Learning Outcome: Learners will actively engage in the learning activity and indicate an intent to change their practice by using the PEPPER reports to target documentation enhancements that will result in more successful Targeted Probe and Educate results. TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C Chief Executive Officer, Healthcare Provider Solutions About the Presenter:
Melinda Gaboury, with more than 27 years in home care, has over 17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff. [3116] Medicare Targeted Probe & Educate

Speaker

Gaboury, Melinda

Model

3116

Medicare: Audit-Proofing Your MCR Documentation

[3430] Medicare: Audit-Proofing Your MCR Documentation
Covers how proper documentation will alleviate the fear of ADRs, payment reviews and recoupments. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.27.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Do you fear ADRs, payment reviews and recoupments? Medicare agencies have multiple regulations to juggle in a normal year, but with the pandemic’s emergency waivers thrown in the mix, it’s easy to overlook something. This session covers how proper documentation will alleviate this fear as you learn strategies to prevent the largest majority of Medicare payment recoupments. Jennifer brings an insightful overview of Medicare documentation requirements that will help you refocus and double check Medicare Coverage and Payment requirements including: CoPs ADRs TPE RCD COVID implications survey readiness Emergency Plan Preparedness documentation Program Learning Outcome: Participants will actively engage in a discussion of documentation requirements for Medicare home health by identifying how to ensure proper documentation of eligibility requirements including confined to the home; certification/recertification statements; diagnosis coding; plan of care; medical necessity; discharge planning and visit notes. TAHC&H Faculty/Presenter(s): Jennifer Osburn RN, HCS-D, COS-C, President/Founder, Home Centered Insights About the Presenter(s):
Jennifer Osburn Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience. She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC, and numerous state home health associations. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice, Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees. [3430] Medicare: Audit-Proofing Your MCR Documentation

Speaker

Osburn, Jennifer Gibson

Model

3430

Meeting Expectations in Hospice Medicine: Adopting a Total Patient Care Philosophy...

[3159] Meeting Expectations in Hospice Medicine: Adopting a Total Patient Care Philosophy to Avoid Unnecessary Transitions
Explores the expectations of patients and their families while also addressing the increasing expectations of payers. TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 02/14/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers Program Description: Transitions in care would seem on the surface to be a "non-issue" in hospice medicine, but with increasing complexity and segmentation of care for the seriously ill, patients often enter hospice from the acute care system with unrealistic expectations of what is needed and what will be provided. Often unnecessary emergency department visits and hospitalizations result, as well as demands for services not part of the standard hospice plan of care. This program explores not only addressing the expectations of patients and their families, but also addressing the increasing expectations of payers. A vision for the future of optimal care of the seriously ill is presented, acknowledging the daunting steps needed for the evolution of a hospice organization towards a "full service" model, as our organizations enter into a time of increased demand, regulatory uncertainty, quality-based scrutiny, and fiscal constraint. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by incorporating effective communication strategies and comprehensive care plans to avoid unnecessary transitions of care. TAHC&H Faculty/Presenter: J. Robert Parkey, MD, MTS, HMDC, CMD, Hospice of Wichita Falls/Palliative Care of North Texas, Healing Hands Home Health About the Presenter:
J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics. Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly, those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for Bioethics and Humanities, and the Catholic Medical Association. His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie (a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and the Academy of American Poets. Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of Post-Acute and Long-Term Care Medicine. [3159] Meeting Expectations in Hospice Medicine: Adopting a Total Patient Care Philosophy to Avoid Unnecessary Transitions

Speaker

Parkey, J. Robert

Model

3159

Mergers & Acquisitions

[3469] Mergers & Acquisitions
Helps buyers and sellers prepare for the rebound in transaction activity. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: M&A activity in the home health, hospice, and private duty space has increased in the past few years. COVID-19 has resulted in a slight slowdown, but it is expected to be temporary. This program provides information to help buyers and sellers prepare for the rebound in transaction activity and includes: an overview of the transaction process discussion of issues and considerations unique to acquisitions of post-acute care providers, including unique diligence review and change of ownership processes tips for buyers and sellers preparing for a transaction Program Learning Outcome: Participants will actively engage in the learning activity and will be able to identify unique post acute provider merger and acquisition issues and discuss tips for buyers and sellers to consider. TAHC&H Faculty/Presenter(s): Allison Shelton, Esq, Health Care Group, Brown & Fortunato | Tom Knapp, Esq, Health Care Group, Brown & Fortunato About the Presenter(s):
Allison Shelton is Board Certified in Health Law, and she practices with the Health Care Group at Brown & Fortunato, P.C. Ms. Shelton advises home health agencies and hospice providers on a variety of matters involving health care laws, such as the Conditions of Participation, the anti-kickback statute, the Stark Law, and HIPAA. Tom Knapp is a member of Brown & Fortunato’s Corporate Group, where he is a shareholder. Tom serves as the lead advisor to buyers and sellers in numerous health law transactions involving the sales and acquisitions of home health agencies, hospices, durable medical equipment companies, pharmacies, medical groups, and other healthcare related entities. In that capacity, he assists clients ranging from individuals to private equity groups in all aspects of these transactions [3469] Mergers & Acquisitions

Speaker

Shelton, Allison & Knapp, Tom

Model

3469

Mergers, Acquisitions & Strategic Partnerships in the New Frontier of Home Care & Hospice

[3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice
How PDGM is affecting the mergers and acquisitions market of home health and hospice agencies... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: The biggest change in home health and hospice payments since the Prospective Payment System (PPS) in 2000 will be implemented on January 1, 2020. The Patient Driven Groupings Model (PDGM) is sure to be a game-changer for the way agencies are operated and care is provided in the home. This session will discuss how PDGM is affecting the mergers and acquisitions market of home health and hospice agencies, what the valuation drivers are and the impact on budget, cash flow, growth and sustainability. Program Learning Outcome: Participants will be able to discuss how PDGM is affecting the home care industry and how to identify strategies to build partnerships that serve to distinguish their agency. TAHC&H Faculty/Presenter: Brian Bruenderman, Partner and Executive Vice President, Stoneridge Partners About the Presenter:
Brian Bruenderman brings almost 20 years of M&A experience to Stoneridge Partners - nearly a decade has been devoted exclusively to companies serving the health and human services arena. Brian Bruenderman joined Stoneridge Partners after a successful stint as Director of Business Development for Almost Family, a leading provider of home health nursing, rehabilitation and personal care services with over 250 locations in 15 states. During his tenure, despite much uncertainty in the home health industry at the time, Almost Family acquired $160 million in annual revenues, including the largest transaction in the company’s history. Prior to Almost Family, Bruenderman was the Senior Director of Development for ResCare, Inc., a national human services company with more than $1.6 billion in revenue and operations in 42 states. Bruenderman's strategic approach to developing new markets through selective acquisitions led to $350 million in growth for ResCare and launched the company into the Fortune 1000. Today, he has been involved in the purchase of over 125 health and human service companies. Bruenderman received his Bachelor of Arts degree and Juris Doctor from the University of Louisville. While in college, he purchased several small businesses and credits his later success to that experience. His business background and legal education give him the skills and perspective to successfully negotiate transactions all the way through closing. Specifically, his almost two decades of involvement with strategic buyers gives him a unique insight into how they approach valuation, diligence and negotiation. This combination of education and experience makes him a valuable addition to any transaction. [3359] Mergers, Acquisitions and Strategic Partnerships in the New Frontier of Home Care and Hospice

Speaker

Bruenderman, Brian

Model

3359

Minimizing Risk w/ General Inpatient Continuous Service Intensity Admissions

[3055] Minimizing Your Risk with General Inpatient Continuous Service Intensity Admissions Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:Effective management and documentation of GIP admissions. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Diane Datz Program Description: After the Office of Inspector (OIG) probes of hospice GIP admissions in 2011 and 2012, hospices have come under increasing scrutiny when providing this level of care. The OIG reviews found that 27% of hospices reviewed did not provide GIP to any of their Medicare hospice patients; and non-compliance was found in meeting admissions criteria, documentation, physician involvement, IDT oversight, and more. This presentation provides tools for the effective management and documentation of GIP admissions. Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by ensuring compliance with federal regulations governing general inpatient admissions to ensure optimal patient outcomes. About the Presenter:
Diane Datz has been a hospice nurse and chaplain for over twenty years. She is a certified CHAP and ACHC consultant and is currently the hospice regulatory specialist and Hospice Program Director for HealthCare ConsultLink. Her duties include education and training to hospice agencies, and maintaining regulatory compliance for HealthCare ConsultLink's hospice policy and procedure manuals. Diane is on the Boards of Texas and New Mexico Hospice Organization and ABODE: Contemplative Care for the Dying. In addition to her hospice commitment, Diane is an ordained priest in The Old Catholic Church. [3055] Minimizing Your Risk with General Inpatient Continuous Service Intensity Admissions

Speaker

Datz, Diane

Model

3055

Minimizing the Burden of Employment Management

[3276] Minimizing the Burden of Employment Management
Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently... NOW AVAILABLE: RELEASED 9/6/2019 This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Presentation Info: Presentation Date: August 27, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][2]development and interpretation of agency policies §97.260[a][3]basic principles of management in a licensed health-related setting Program Description: A healthcare company needs to stay focused on hiring good healthcare professionals, marketing to hospitals and doctors, getting paid for their billing in a timely manner, and staying in compliance with state and federal requirements. Outsourcing Human Resources allows home care agencies to grow much faster and more efficiently. Any employer that can focus on their core competencies will be more profitable than one that has to hire and manage a larger staff that does not make the company money or keeps the company accredited. This program addresses issues facing any employer in today’s business environment, such as governmental compliance, payroll, employee management software, insurance procurement, Workers Compensation insurance, and safety. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing best practices to remain in compliance with state and federal employment requirements. TAHC&H Faculty/Presenter: D.W. Bobst, TrendHR About the Presenter:
D.W. Bobst founded the TrendHR network of companies in 1997. TrendHR is a Dallas based human resource outsourcing company that provides HR, Staffing, and PEO services to businesses nationwide, allowing businesses to focus on their competencies and grow their business by minimizing the burden of employment administration. TrendHR has received recognition several times over the years in the Inc. 5000, Dallas Business Journal, USCA, and others. Mr. Bobst has served in the U.S. Navy, and is an active member of the National Association of Professional Employer Associations, the Society of Human Resource Management, and the Rockwall, Mesquite, and Garland Chamber of Commerce. [3276] Minimizing the Burden of Employment Management

Speaker

Bobst, D. W.

Model

3276

Most Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...

[3307] (Most) Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...But Were Afraid to Ask
Become familiar with the Anti-kickback Statute, Stark Law and the False Claims Act. TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Federal and state governments have ramped up their efforts to combat fraud, waste and abuse in the healthcare system. Despite these efforts, providers throughout the nation continue to face enforcement action. Understand what is at stake, by understanding your responsibilities and legal obligations. Become familiar with the Anti-kickback Statute, Stark Law and the False Claims Act. Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring application of fraud and abuse surveillance within their agency to promote ethical standards of practice. TAHC&H Faculty/Presenters: Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC About the Presenters:
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. [3307] (Most) Everything Your Wanted to Know About Fraud, Waste and Abuse Laws...But Were Afraid to Ask

Speaker

Papapanagiotou, Jennifer

Model

3307

My Employee/Client is COVID-19 Positive - What Do I Do Now?

[3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?
Includes the most current knowledge of HHSC guidance... Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 3, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 09.03.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Are you often asking yourself what your next steps should be when one of your employees or clients tests COVID 19 positive? Look no further! With noted speakers, Kay Hollers and TAHCH Regulatory manager, Jennifer Elder, you will walk away from this presentation with the most current knowledge of HHSC guidance. They will provide you with resources that are the latest recommendations as you will find yourself in a moderated discussion on what steps agencies should be taking including policy, documentation and clinical aspects. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying critical steps to take when an agency has a COVID 19 positive client or staff member. TAHC&H Faculty/Presenter(s): Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager | Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. About the Presenter(s):
Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars. [3448] My Employee/Client is COVID-19 Positive — What Do I Do Now?

Speaker

Elder, Jennifer | Hollers, Kay

Model

3448

Navigating and Understanding the Importance of Employment Law

[3130] Navigating and Understanding the Importance of Employment Law
How understanding these laws can reduce your legal risk. Presentation Info: Presentation Date: November 12, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: In this presentation employment lawyers Angelo Spinola and Melissa Judd from Littler Mendelson guide you through the alphabet soup of employment law and explain how understanding these laws can reduce your legal risk. You will gain an understanding of recent legislative and litigation trends – including recordkeeping, time keeping systems, off-the-clock work, independent contractors, and best practices for disciplining and terminating employees. You will also learn how to identify problems and solutions, and use the resources available to you to keep your business on the right track. Program Learning Outcome: Participants will identify how to remain in compliance with wage and hour laws. TAHC&H Faculty/Presenter: Angelo Spinola & Melissa Judd, Littler Mendelson About the Presenter:
Angelo Spinola regularly represents employers across the country in collective, class, and hybrid actions brought under the Fair Labor Standards Act and various state wage and hour laws. Appearing on behalf of employers in federal and state courts and administrative tribunals throughout the United States, Angelo has litigated all types of discrimination cases, including age, disability, race, national origin, sex, harassment and retaliation. Additionally, Angelo regularly assists employers to promote an issue-free work environment through counseling, training and other preventive strategies. He also conducts training on employment-related issues for management personnel, lawyers and human resources professionals and is a regular speaker before business organizations and human resource groups on a wide variety of employment law topics. About the Presenter:
Melissa Judd Shareholder with Littler Mendelson, is an ardent advocate, offers candid advice, and helps devise business-oriented solutions to maximize positive results and mitigate risk for her clients. Melissa represents and counsels management clients in connection with a wide array of labor and employment matters arising under federal and state laws. She provides advice to her clients regarding best employment practices and on various employment concerns to mitigate risk and ensure compliance with federal, state, or local laws, including resolving wage-and-hour concerns and conducting effective investigations related to employee misconduct or allegations of discrimination, harassment, or retaliation. [3130] Navigating and Understanding the Importance of Employment Law

Speaker

Spinola, Angelo & Judd, Melissa

Model

3130

Navigating Targeted Probe And Educate - Using PEPPER

[W3235] Navigating Targeted Probe And Educate - Using PEPPER
Details of these programs and what steps take to navigate and utilize them. TAHC&H WEBINAR: This webinar was presented on 10/03/2018. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: October 3, 2018 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: CMS believes results of the Home Health Probe and Educate program have been favorable based on the decrease in claim errors after providers received education. It is now moving from a broad Probe and Educate program to a more targeted one. The Program for Evaluating Payment Patterns Electronic Report (PEPPER) is a comparative data report that summarizes a single provider’s Medicare claims data statistics in areas identified as at risk for improper Medicare payments, such as poor clinical and Medicare coverage documentation. To develop the HHA PEPPER, Medicare claims data for all HHAs in the nation were analyzed to identify “target areas” which could be at risk for improper Medicare payment. In this webinar, Anthony Cutrona and Heidi Kocher will discuss details of these programs and what steps take to navigate and utilize them. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by using the PEPPER reports to target documentation enhancements that will result in more successful Targeted Probe and Educate results.  TAHC&H Faculty/Presenters: Anthony Cutrona and Heidi Kocher | Liles Parker Attorneys & Counselors at Law About the Presenter:
Anthony Cutrona began practicing home health law as general counsel for a Houston home health agency in 1996 and opened his solo health law practice in 1997. In 2000, the Texas Association for Home Care named him its Associate Member of the Year. Last year, after 20 years of representing home health care providers throughout Texas, Anthony joined Liles Parker as a Partner and opened its San Antonio office. He continues to represent home health agencies in license and survey matters, administrative appeals, implementation of compliance programs, employment issues, and defends nurses in Board of Nursing matters. About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. [W3235] Navigating Targeted Probe And Educate - Using PEPPER Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3235

Navigating the Intersection of Clinical and Legal Hospice Issues

[PGM1949] Navigating the Intersection of Clinical and Legal Hospice Issues Summary: Focus on clinical documentation impacting legal issues. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies Faculty: Berliner,Marie Program Description: There are three key points in time where clinical issues and legal standards intersect for Hospice agencies: (1) when an individual is determined to be hospice eligible; (2) when an individual is determined to “no longer qualify for hospice” and must, therefore, be discharged; and (3) when services are related or unrelated to the terminal illness and related conditions.

This program highlights when these clinical and legal issues dovetail and how hospice providers can best utilize the legal standards and clinical criteria in their decision-making process. ZPIC and OIG activity and focus is also presented and provides examples of questionable decisions and how to avoid making the wrong turn. Program Objectives: Upon completion of this program, the viewer will be able to: Explain Clinical Review Standards Discuss use of clinical documentation to meet legal standards in three specific scenarios Analyze unique challenges in each scenario About the Presenter: Marie Berliner, JD, Senior Counsel at Joy & Young, LLP has been counseling healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. She has also been a regular speaker (2004-2013) on Medicare issues to TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws.
Ms. Berliner is licensed to practice in Texas as well as Maryland, and the District of Columbia. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM1949] Navigating the Intersection of Clinical and Legal Hospice Issues

Speaker

Berliner, Marie C

Model

1949

New Dept of Labor Rules: Overtime Criteria & Other Risks for HHAs

[2950] New DOL Rule: Overtime Criteria and Other Risks for HHAs Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:Recent employment law changes & problems common to home health and hospice HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Haff, Alicia Program Description: There are Big Changes from the Department of Labor (DOL) in the overtime criteria! Employers may now have to pay overtime for employees whom did not meet those criteria last year. Don’t risk being a target for a DOL investigation – get the facts! This program addresses many employment law problems common to home health & hospice providers including... overtime on-call travel time hourly vs. contract workers PRN live-ins work separations Fair Labor Standards Act Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Apply the recent changes in overtime laws and recognize employment law problems common to home health and hospice. About the Presenter:
Alicia Haff, JD, Partner, ETC Companies, has practiced law in Texas since 1997, after graduating from The University of Texas School of Law in Austin in 1996. Healthcare issues and specifically, the Affordable Care Act, passed in 2010, have become Alicia’s passion. To that end, she obtained her Certified Health Care Specialist designation and is certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular basis by clients to advise on the intricacies of the Affordable Care Act and clients’ need to come into compliance with the law and regulations. [2950] New DOL Rule: Overtime Criteria and Other Risks for HHAs

Speaker

Haff, Alicia

Model

2950

New Hospice Election & Addendum Requirements 2020

[3438] New Hospice Election & Addendum Requirements 2020
Reviews changes and assists in implementation of new requirements. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Hospice Election Statement changes became effective October 2020. This presentation reviews the detailed changes to the Hospice Election Statement that are effective October 1, 2020. In addition to the Election Statement itself, there will also be an addendum requirement that will include many clinicians needing to fully understand what is allowed and not allowed under the Medicare Benefit and the regulations to support that decision. This presentation assists in implementation of these new requirements. In addition there are sample Election Statements and Addendums provided. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by changing their election statements and complying with addendum requirement. TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1. [3438] New Hospice Election & Addendum Requirements 2020

Speaker

Gaboury, Melinda

Model

3438

No/Low Cost Digital Marketing Steps To Ethically Market Your HmHlth, Hospice, Pvt Duty Agency

[W3243] No/Low Cost Digital Marketing Steps To Ethically Market Your Home Health, Hospice and/or Private Duty Agency
Digital marketing steps you can take that that are free or very inexpensive... TAHC&H WEBINAR: This webinar was presented on 08/07/2019 and is now available for on-demand access. Presentation Info: Presentation Date: August 7, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][10]marketing Program Description: Home health, hospice and private duty agencies have heavily relied on old-school marketing practices to ramp-up patient referrals. Today, patients and their families are actively reviewing their care options using the internet. With the exception of large home health and hospice agencies, most agencies haven’t engaged in active online marketing. In this program, Salma Mokbel and attorney Meaghan McCormick cover a number of the digital marketing steps you can take that that are free or very inexpensive. This webinar is 60 minutes and includes a Q & A session that follows. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by incorporating digital marketing strategies while ensuring that their agency does not engage in marketing practices that violate Federal or State laws. TAHC&H Faculty/Presenters: Salma Mokbel and Meaghan McCormick | Liles Parker Attorneys & Counselors at Law About the Presenter:
Salma Mokbel is a paralegal and marketing specialist for Liles Parker. Salma is an accomplished and creative marketing and social media professional, experienced in setting online marketing strategies for branding and online awareness. She is highly skilled in search engine optimization, pay-per-click advertising, online marketing campaigns, and social media strategy. She received her degree in BIT from University of Utara Malaysia and is now following her passion in Digital Marketing and SEO. About the Presenter:
Meaghan McCormick is an associate at Liles Parker and received her JD degree from the University of Virginia School of Law. She previously worked for a home health care agency before attending law school and has assisted with a number of home health audits and investigations. Meaghan has experience with auditing home health and hospice claims, identifying deficiencies, and assisting clients in improving their documentation. Meaghan also has extensive experience working on compliance plans and developing policies and procedures for home health and hospice agencies. [W3243] No/Low Cost Digital Marketing Steps To Ethically Market Your Home Health, Hospice and/or Private Duty Agency Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3243

Nursing Facilities: Friends or Foes?

[2434] Nursing Facilities: Friends or Foes? Summary: Legal roadblocks and practical solutions for hospices with nursing home relationships. HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][9]community resources §558.260[a][10]marketing Faculty: Berliner, Marie Program Description: In this program you will learn about the ongoing legal challenges in hospice relationships with nursing homes in the context of the current environment of increased scrutiny, increased enforcement and anticipated future payment cuts. First, the highly competitive market among hospice for nursing home patients has led to continuing aggressive marketing practices that often run afoul of the anti-kickback statute and inducements law. Second, the proliferation of “palliative care” offered by nursing facilities creates new competition between hospices and nursing facilities purporting to offer the same services. This program presents some of the ways that hospices and nursing facilities can work together to properly identify and place palliative care patients in the appropriate setting and achieve efficiencies in working together. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss the current legal environment contributing to relationship challenges with nursing facilities Identify problematic marketing practices under the anti-kickback and inducements laws Recognize new legal issues related to nursing facilities competing for “palliative care” patients About the Presenter: Marie Berliner, JD, Senior Counsel at Joy & Young, LLP has been counseling healthcare providers, including home health agencies, hospices, physicians and hospitals, in all aspects of administrative and regulatory compliance, since 1988. Her practice focuses on Medicare reimbursement, fraud and abuse, physician self-referrals (“Stark law”), licensure and certification, and other administrative and regulatory healthcare matters. She has also been a regular speaker (2004-2013) on Medicare issues to TAHC&H, The Texas and New Mexico Hospice Organization, and the University of Texas’ Annual Health Law Conference, and has presented numerous administrator training seminars to home health and hospice providers on select federal and state laws.
Ms. Berliner is licensed to practice in Texas as well as Maryland, and the District of Columbia. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate [2434] Nursing Facilities: Friends or Foes?

Speaker

Berliner, Marie C

Model

2434

Nursing Jurisprudence

[3153] Nursing Jurisprudence
All Texas nurses must obtain 2 contact hours continuing education on jurisprudence and ethics. This program fulfills that Texas Board of Nursing requirement. Nursing - Targeted Continuing Education Nursing Jurisprudence and Nursing Ethics
Texas Board of Nursing Rule 216.3(g) All nurses must complete at least 2 contact hours of CNE relating to nursing jurisprudence and nursing ethics before the end of every third two-year licensing period (applicable to licensing periods that began on or after January 1, 2014). The CNE course(s) must contain information related to: the Texas Nursing Practice Act, the Board's rules (including §217.11, Standards of Nursing Practice), the Board's position statements, principles of nursing ethics, and professional boundaries. Contact hours completed for this requirement do count towards completion of the 20 contact hours of CNE required for all nurses.
Certification may not be used to fulfill this requirement.
APRNs may not use CME to fulfill this requirement. Only CNE is acceptable. TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 14, 2019 TAHC&H Event: TAHC&H Winter Policy Conference | Austin Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hrs Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 02/14/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][4]ethics Program Description: Did You Know? It is your responsibility to keep up with all Nursing Rule changes. Did you know the Board of Nursing approved changed continuing competence rules Dec. 2018? All Texas nurses must obtain 2 contact hours continuing education on jurisprudence and ethics that must include education on board rules, practice act, position statements and professional boundaries. This program fulfills the requirements of the Texas Board of Nursing in an interactive format. Get reacquainted with the Texas Nursing Practice Act, Texas BON Rules and Position Statements. Every nurse is charged with knowing the Texas BON rules that apply to nursing practice. Rachel takes the rules everyone needs to know and applies those rules to your practice in home care. Ethical principles and professional boundaries will also be covered. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing the Texas Board of Nursing rules and guidance into their practice with patients and understanding their own individual scope of practice resulting in optimal patient outcomes and avoiding the need for Texas Board of Nursing intervention and disciplinary actions. TAHC&H Faculty/Presenter: Rachel Hammon, BSN, RN, Executive Director, TAHC&H and Amanda Ellis, JD, Dalrymple, Shellhorse, Ellis & Diamond, LLP About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. About the Presenter:
Amanda J. Ellis advises licensed providers on operational and regulatory matters related to their practices, including licensing and health care privacy law compliance. She has represented various entities and individuals at the State Office of Administrative Hearings and before other agencies, including the Texas Medical Board, Texas State Board of Nurse Examiners, and the Texas Department of State Health Services. Ms. Ellis is a member of the State Bar of Texas, the Austin Bar Association, the Texas Pharmacy Association and the Texas Counseling Association. She frequently speaks before professional organizations, state agencies and industry groups regarding administrative and health law issues, including professional health care licensing and enforcement defense and federal and state privacy law compliance. Ms. Ellis currently serves on the Board of the Administrative Law Section and is a member of the Health Law Section of the Austin Bar Association. In May 2013, she was appointed to the Texas Board of Occupational Therapy Examiners. Ms. Ellis is Board Certified in Administrative Law by the Texas Board of Legal Specialization, and serves on the Administrative Law Exam Commission. [3153] Nursing Jurisprudence

Speaker

Hammon, Rachel

Model

3153

Nutrition at End-of-Life

[772] Nutrition at End-of-Life Subscription Type: Individual Faculty:Martin Not providing food and water at end-of-life may be difficult for care givers, whether they are family or healthcare professionals. You will learn activities that may assist care givers in providing nutritional and emotional support, both prior to and during this time. Personal nutritional choices, cultural considerations, and ethical issues are also explored. Presented by C. Andrew Martin, RN, Consultant with Weatherbee Resources. A recommended program for addressing the following required topic(s) of TX §558.259( d ) [9] Nutrition Education-Training Credits: 0.5 Hr(s) HCSSA Administrator/Alternate

Speaker

Martin, C. Andrew

Model

772

OASIS-D: What's New?

[3145] OASIS-D: What's New?
OASIS-D changes including items removed, items changed, and new items. TAHC&H CONFERENCE RECORDING: This program was presented on 11/14/2018 at the Texas Association of Home Care & Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: November 14, 2018 TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 4.0 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management Program Description: OASIS D will be implemented January 1, 2019. Changes include items removed, items changed, and new items. Agencies will need to determine how to replace the items removed in the comprehensive assessment. Subtle wording changes in the guidance, the expansion of the one clinician rule, and retention of best practices as key process items are removed will be discussed with options explored. Take a deep breath and in this two-part series, let Lisa Selman-Holman guide you through a comparison of current ADL/IADL items and new GG items and new processes needed to record falls. This program is comprised of two 2-hour presentation segments. Continuing education is awarded upon completion of each program segment. Program Learning Outcome: The nurse will actively participate in the learning activity and indicate intent to change or enhance their practice by incorporating the updated OASIS-C2 instruction and new OASIS-D items to direct nursing assessments and documentation of clinical information to support skilled care, enhance RN communication with physicians, and establish plans of care resulting in optimal patient outcomes. TAHC&H Faculty/Presenter: Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, HCS-O, HCS-H, Selman-Holman & Associates, LLC About the Presenter:
Lisa Selman-Holman is a veteran of home care with over 27 years spent in home health and hospice, both as an RN and as an attorney practicing exclusively in home care. She is the owner of Selman-Holman & Associates, LLC, a full-service home care and hospice consulting firm, CoDR (Coding Done Right), an outsourcing company for home care and hospice coding and OASIS review, and CodePro University, providing ICD-10-CM code training for home health and hospice coders and OASIS training for home health. She is the Chair of the Board of Medical Specialty Coding and Compliance specialty board on OASIS and home care/hospice coding. She has provided education to home health and hospice professionals since 1994. Lisa is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Homecare Coding Specialist-Hospice (HCS-H), Homecare Coding Specialist-OASIS (HCS-O) and is certified in OASIS competency, COS-C. She is the technical editor to Decision Health's Complete Home Health ICD-10-CM Diagnosis Coding Manual and an author of the Decision Health OASIS-C2 study manual. She is the leader of the SME team for OASIS Optimize by Ability. She is a frequent contributor to other home care periodicals. Lisa is a BMSC-approved instructor for the HCS-D exam and an AHIMA-approved ICD-10-CM Trainer. She has participated on the OASIS Certificate and Competency Board on the Exam Review Task Force. She is an active member of the Texas Association for Home Care & Hospice and other state associations and frequently serves on regulatory task forces. She has also participated with the Texas Medical Foundation's Quality Improvement Organization State Home Health Coalition for OBQI. [3145] OASIS-D: What's New?

Speaker

Selman-Holman, Lisa

Model

3145

Obligations Of Your Agency With Respect To Abuse, Neglect & Exploitation

[W3247] Obligations Of Your Agency With Respect To Abuse, Neglect & Exploitation
What are your obligations to investigate and report ANE complaints? TAHC&H WEBINAR: This webinar was presented on 10/02/2019. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: October 2, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 10/02/2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management Program Description: Despite your best efforts to screen and train members of your staff, care issues and complaints will eventually arise. What steps can you take to prevent incidents of abuse, neglect of exploitation from happening in the first place? If allegations such as these arise, what are your obligations to investigate and report these complaints? How can you better prevent allegations of neglect associated with: The prevention, identification and treatment of bedsores. The safe lifting and transfer of a patient from a bed to a wheelchair in a safe fashion without falls. The proper administration of medication. The communication of patient concerns you have identified to family members. Caring for patients with dementia, Alzheimer’s or another mental condition that can be challenging. Communicating with the patient physician when there is a change in a patient’s condition. Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change their practice by identifying best practices in the areas of prevention, investigation, and reporting of abuse, neglect and exploitation of patients in compliance with state laws and Medicare Conditions of Participation. TAHC&H Faculty/Presenter: Richard Pecore and Heidi Kocher | Liles Parker Attorneys & Counselors at Law About the Presenter:
Richard Pecore is a licensed Texas attorney with over 20 years of experience in personal injury and health care law. Mr. Pecore is a graduate of the University of Texas and South Texas College of Law Houston. Mr. Pecore joined Liles Parker as an associate attorney in January 2012 and became a partner with the firm in February 2016. Mr. Pecore’s practice focuses on Medicare and Medicaid administrative provider appeals and regulatory compliance plans for providers. He has successfully defended overpayment appeals ranging in value from $15,000 to over $6 million dollars. Mr. Pecore is a Certified Medical Compliance Officer (CMCO), a member of the American Health Lawyers Association (AHLA) and a member of the American Dental Coders Association (ADCA). About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. [W3247] Obligations Of Your Agency With Respect To Abuse, Neglect & Exploitation Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker

Liles Parker Attorneys

Model

W3247

OIG Fraud and Abuse Investigations of Hospice Providers

[3471] OIG Fraud and Abuse Investigations of Hospice Providers
How-to for hospice compliance teams... Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 19, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.25 Clock Hr(s) Continuing Education for Nurses 1.25 Contact Hr(s) This program awards CNE until 11.19.2022 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][1]information regarding fraud and abuse detection and prevention §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: Understanding is the first step to ensuring that your hospice agency is operating within the guidelines set out by CMS and moving away from the OIG spotlight. In this program you will learn about the relationship between the OIG and CMS and other federal agencies, communication practices of the OIG, where to find the most current information regarding the OIG Hospice workplan and how to lead their teams to strengthen their compliance programs. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by identifying areas to strengthen intheir agency's compliance programs to ensure that they are operating within the guidelines set out by CMS. TAHC&H Faculty/Presenter(s): Katie Wehri | Director, Home Care & Hospice Regulatory Affairs National Association for Home Care & Hospice About the Presenter(s):
Katie Wehri has 25+ years in the hospice, home health, private duty and palliative care industries holding various executive level positions in these arenas. She has extensive experience in operations, healthcare regulation and accreditation standards interpretation and compliance, quality assessment and performance improvement programming and compliance programs. She has worked for hospices and home health agencies in a variety of settings including multiple locations in multiple states, hospice inpatient unit, pediatric hospice and adult and pediatric palliative care. She also has experience in opening and expanding sites for hospice and home health organizations. Katie is educated in health care administration with a bachelor’s degree from Bowling Green State University in Ohio. She is currently the Director, Home Care & Hospice Regulatory Affairs for NAHC. [3471] OIG Fraud and Abuse Investigations of Hospice Providers

Speaker

Wehri, Katie

Model

3471

Operations, Budgeting, and Cash Flow Under PDGM

[3316] Operations, Budgeting, and Cash Flow Under PDGM
Identify key steps to ensure a smooth and comprehensive assessment of financial needs for home health operations under PDGM. TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 2.0 Clock Hr(s) Continuing Education for Nurses 2.0 Contact Hr(s) This program awards CNE until 11.13.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Program Description: Budget planning is an important priority every year, but it takes on new significance with PDGM in 2020. PDGM critical metrics will be key not only to managing your operations, but also for projecting your financial outcomes. This budget presentation will identify key steps to ensure a smooth and comprehensive assessment of financial needs for home health operations under PDGM. Program Learning Outcome: Participants will actively engage in the learning activity and indicate intent to change their practice by identifying key steps to ensure a comprehensive assessment of financial needs for home health operations under PDGM to ensure continued operation and that contribute to improved patient outcomes. TAHC&H Faculty/Presenters: Ron Barrera, Managing Director, Simione Healthcare Consultants About the Presenters:
Ron Barrera serves as a Managing Director at Simione Healthcare Consultants, drawing on more than 30 years of progressive financial, operational and strategic experience as a home health and hospice executive, consultant and interim leader. He spearheads team consulting efforts in finance to support clients with financial reporting and analysis, budgeting, accounts receivable management, benchmarking, strategic planning, transition of new acquisitions, purchasing and Medicare/Medicaid reimbursement issues. A resident of Alpharetta, Georgia, Ron previously served