Diaz, Idalia [TX HHS]

Displaying 1 to 2 (of 2 products)
Abuse, Neglect and Exploitation: Agency Investigations

[3306] Abuse, Neglect and Exploitation: Agency Investigations
A detailed, step by step, process for reporting ANE according to the HCSSA regulations. NOW AVAILABLE: RELEASED 11/22/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston. It is one of 20 presentations captured and produced for online access. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is approved as a provider of nursing continuing professional development by the Texas Nurses Association - Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][7]abuse, neglect, and exploitation §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements? In this presentation Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services discusses expectations listed in the Texas Administrative Code for Agency Investigations and provides a detailed, step by step, process for reporting according to the HCSSA regulations. Program Learning Outcome: Participants will actively engage in the discussion and incorporate best practices for identifying and reporting abuse, neglect, and exploitation into their clinical practice. TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services About the Presenters:
Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing, where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager. [3306] Abuse, Neglect and Exploitation: Agency Investigations

Speaker
Diaz, Idalia [TX HHS]
Model
3306

$45.00

1.5 Hrs
Complaint Investigation and Resolution: Managing Complaints

[3305] Complaint Investigation and Resolution: Managing Complaints
How to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and reduce such complaints. NOW AVAILABLE: RELEASED 11/22/2019 This program was presented on 11.12.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston. It is one of 20 presentations captured and produced for online access. Presentation Info: Presentation Date: November 12, 2019 TAHC&H Event: TAHC&H Administrator Program | Houston Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.12.2021 Social Work Continuing Education 1.5 Hr(s) SWCEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is approved as a provider of nursing continuing professional development by the Texas Nurses Association - Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description:In this presentation you will learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance improvement (QAPI) to manage and reduce such complaints. Also learn how to develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints. Program Learning Outcome: Participants will actively engage in the learning activity and identify methods to develop person-centered approaches to improve effectiveness and consistency of managing and reducing complaints. TAHC&H Faculty/Presenters: Idalia Diaz, BSN, RN, Training Specialist, Texas Health and Human Services About the Presenters:
Idalia Diaz is a HCSSA Joint Trainer with HHSC Educational Services, and has a Bachelor of Science in Nursing from the University of Texas Health Science Center. Prior to this position she was a theory and clinical faculty member at Career Point College School for Vocational Nursing, where she taught various subjects from fundamentals of nursing to mental health and leadership. Before that she was employed by DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. Idalia also spent time at the San Antonio State Supported Living Center as an RN Case Manager. [3305] Complaint Investigation and Resolution: Managing Complaints

Speaker
Diaz, Idalia [TX HHS]
Model
3305

$45.00

1.5 Hrs
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