ANNUAL CONTINUING EDUCATION

Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.

Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.


Displaying 81 to 100 (of 469 products)
Countdown to STAR Kids

[2954] Count Down to STAR Kids! Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: All about the STAR Kids managed care model HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty:Dees, Brian Program Description: November 1, 2016 is the start date of STAR Kids. This program includes a presentation from Brian Dees and other HHSC staff as to what’s left to prepare as the STAR Kids implementation date approaches. Many questions from providers in attendance are addressed. The presenters also share what providers need to know as families choose their plans and their services transition to managed care. Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Discuss the history, implementation plans, and clinical program requirements for the new STAR Kids managed care model. About the Presenter:
Brian Dees has been a policy advisor in the Medicaid and CHIP Division of the Health and Human Services Commission since 2011. He has worked closely on implementation of STAR Kids, a new Medicaid managed care program for children and young adults with disabilities that aims to improve care coordination. He has also worked on projects ranging from improving Medicaid program policies, to legislative analysis, to designing assessment tools for home and community-based services. Brian holds a bachelor's degree from Austin College in Sherman, Texas, and a master's degree from the University of Edinburgh in Edinburgh, Scotland. He lives in Austin, Texas, with his wife, Kellie, and two dogs, Dmitri and Seven. [2954] Count Down to STAR Kids!

Speaker
Dees, Brian
Model
2954

$45.00

1.5 Hrs
Create a Marketing Plan Using Specialty Programs

[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans... NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty! This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business! Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams. TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS About the Presenter:
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development. [3366] Create a Marketing Plan Using Specialty Programs

Speaker
Ross, Tammy
Model
3366

$45.00

1.5 Hrs
Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

[3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care
Teaches how to successfully implement a Dementia-specific service line TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Program Description: Dementia is a silver tsunami with almost 14 million Americans expected to be diagnosed with Alzheimer's disease by 2050. Providing safe and effective home care for these clients requires not only a different caregiver skill set but also additional administrative support. This session will teach how to successfully implement a Dementia-specific service line. In addition, we will conclude our session with a thought-provoking discussion regarding Medicare Advantage plans and homecare’s role in delivering quality care to the plan’s members. TAHC&H Faculty/Presenters:Bob Roth, Managing Partner, Cypress HomeCare Solutions; Michelle Cornelius-Toft, Director of Memory Care Programs at Cypress HomeCare Solutions and Program Specialist for Honor Care Network About the Presenters:
Bob Roth is Managing Partner of Cypress HomeCare Solutions. Bob assisted in creating Cypress HomeCare Solutions with his family in 1994. With nearly 35 years of consumer products, health care and technology experience, Bob has successfully brought the depth and breadth of his experience to the home care trade and in doing so, Cypress HomeCare Solutions has been honored to receive a number of awards over the years, including Bob being chosen as the January 2014 CEO of the Month and was a finalist for the 2015 Phoenix Business Journal’s Healthcare Heroes award. Cypress won the Better Business Bureau’s Business Ethics award in 2013, and in 2018. Bob hosts a radio show called “Health Futures, Taking Stock in You.” This program airs every Friday from Noon to 1:00 pm on Money Radio 1510 AM, 105.3 FM. In addition, he writes a monthly column called “Aging Today” for the Jewish News of Greater Phoenix, and Lovin Life after 50 newspapers. In March 2017 Bob was appointed to the Governor’s Advisory Council on Aging by Arizona Governor Doug Ducey. This was the first time in the Council’s 40 years that a home care/home health care agency owner/manager has served on the Council. On September 11, 2019 Bob was selected the winner for the Home Health Care News Future Leader Award - Recognizing up-and-coming leaders elevating the home health industry. Michelle Cornelius-Toft earned her Master of Social Work in 1997 from Arizona State University, and in 2011 her Master of Education in Human Resource Development from the University of Illinois. The majority of Michelle’s work experience has been with people diagnosed with dementia, either in their homes or in memory care facilities. Michelle Toft is currently the Director of Memory Care Programs at Cypress HomeCare Solutions in Phoenix, AZ and a Program Specialist for Honor Care Network out of San Francisco, CA. She is a public speaker at national conferences and provides consulting services to help others implement dementia programs within their own organization. At Cypress HomeCare Solutions and Honor Care Network she has implemented a dementia training program for their caregivers, a family support and education program for the family members of those diagnosed, and provides public educational sessions. Michelle has been a volunteer for the Alzheimer’s Association since 2013 as a support group facilitator, a member of their Speaker’s Bureau, and a member of the Alzheimer’s Impact Movement. She is a member of the State of Arizona Alzheimer’s Task force and a volunteer for the Dementia Friendly Arizona movement. [3363] Creating a Profitable Dementia Service Line: Cracking the Code on Dementia Care

Speaker
Roth, Bob & Cornelius-Toft, Mich
Model
3363

$45.00

1.5 Hrs
Creating a QAPI Culture of Leadership in Hospice

[3365] Creating a QAPI Culture of Leadership in Hospice
Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 12, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement Program Description: Developing a culture of leadership, based in a robust QAPI program, can take your agency to the next level, inspiring your team, increasing admissions and improving compliance. Participants will develop an understanding of the regulatory requirements for hospice QAPI programs, discuss the impact that quality has on their organization and teams and understand how to develop a meaningful and compliant culture of leadership. From interviewing new employees to ensuring that each patient and family receive exceptional care, identifying, implementing and empowering leaders within your organization, with a shared mission and vision, participants will leave with ideas on how to develop a culture of leadership in their own agency. TAHC&H Faculty/Presenters: Zaundra Ellis, Hospice Product Manager, Axxess About the Presenters:
Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees. [3365] Creating a QAPI Culture of Leadership in Hospice

Speaker
Ellis, Zaundra
Model
3365

$45.00

1.5 Hrs
Critical Home Health PDGM Claims Processing Update

[3440] Critical Home Health PDGM Claims Processing Update
What does 2020 hold for your reimbursement? Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 1, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management §558.260[a][7]financial management Program Description: The Home Health Proposed Rule 2021 was released June 30, 2020 and while there are not significant changes to the PDGM model there are some details that need to be reviewed! RAPs will have no payments and will have a payment PENALTY if not filed timely. There are some changes to the wage indices in multiple states with swings in the applicable rates of no greater than 5%. Medical Review began again on August 3, 2020, across the nation. What does 2020 hold for your reimbursement? Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for their claims processing under PDGM model in relation to the RAP changes that will impact agency revenue, wage indices and medical reviews. TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc. About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1. [3440] Critical Home Health PDGM Claims Processing Update

Speaker
Gaboury, Melinda
Model
3440

$45.00

1.5 Hrs
Cyber Related Threats and Managing the Risks

[3374] Cyber Related Threats and Managing the Risks
Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page. Presentation Info: Presentation Date: February 13, 2020 TAHC&H Event: TAHC&H Winter Conference | Denton Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: In the new reality of quickly evolving technology, risks are on the rise. Cyber breaches in the last nine years have resulted in over 2,500 healthcare data breaches involving 500 or more records. Data breaches and the resulting regulatory and legal actions have escalated in healthcare with penalties reaching in the multi-millions. Learn about the common areas of vulnerability, the impact of data loss, and risk mitigation strategies to help protect your organization. TAHC&H Faculty/Presenters: Ricky Smith, Innovative Business Technologies About the Presenters:
Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 12 years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis. Dave I. Davis Coming Soon [3374] Cyber Related Threats and Managing the Risks

Speaker
Smith, Ricky
Model
3374

$45.00

1.5 Hrs
Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further

[3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary: What data shows about hospital readmissions. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty: Chris Attaya Program Description: Home Health offers hospitals one of the best strategies to reduce 30-day readmissions, but are we living up to the challenge? With the negative reimbursement impacts to hospitals and a likely HHA pay-for-performance measure, agencies need to continually look at their data to understand the relationships of patient characteristics and the utilization of services provided to improve their scores. Using data from the SHP (Strategic Healthcare Programs) database, we will analyze the different characteristics and agency profiles behind hospital readmissions. The data provided during this session will help agencies focus and refine efforts that lead to better performance. This session will: Identify how HHA’s should use the CMS hospital readmission penalty criteria to position their value proposition Identify the characteristics of patients that are readmitted to the hospital Analyze readmission rates between different agency types List three definite red flags that put patients at high risk of readmitting within 30 days of discharge from the hospital Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by recognizing characteristics of patients at high risk of hospital readmission and identifying optimal utilization of services to promote positive patient outcomes. About the Presenter:
Chris Attaya Christopher Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and Hospice industry. In his role as Vice President of Product Strategy, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance. [3057] Deep Dive: Hospital Readmissions Data Helps Agencies Reduce Rates Further

Speaker
Attaya, Chris
Model
3057

$45.00

1.5 Hrs
Demystifying Value Based Partnerships for Medicaid Providers

[3747] Demystifying Value Based Partnerships for Medicaid Providers
Pulls back the veil to help you understand the who, what, when, where, and why! Presentation Info: TAHC&H Event | Winter Conference | Recorded for On-Demand Access Presentation Date | February 9, 2023 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][7]financial management §558.260[a][9]community resources Program Description: Since 2018 Value Based Partnerships have been spoken of in hushed and confused tones. This presentation pulls back the veil to help you understand the who, what, when, where, and why. Vicki Neidermeyer and Lauren Tobey from Helping Restore Ability, have been working with multiple managed care organizations over the past 5 years and are ready to give you an inside look at what they've learned. TAHC&H Faculty/Presenter(s): Lauren Tobey, Chief Impact Officer, Helping Restore Ability and Vicki Neidermeyer, CEO, Helping Restore Ability About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is currently the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships. About the Presenter(s): Vicki Neidermeyer Since earning her Master’s degree in Psychology (Applied Behavior Analysis), Vicki has spent her entire life working to provide services and support to people of all ages with disabling conditions. Vicki has provided leadership as the CEO of HRA for 21 years, and during that time she has been recognized by her peers and honored with awards for her inspiring drive and determination to enhance our community. Her vision is that nursing homes will no longer be needed, as services are developed and available for everyone to remain in their homes as long as possible, and that no Texan will lack the resources they need to live a full and independent life. [3747] Demystifying Value Based Partnerships for Medicaid Providers

Speaker
Tobey, L & Neidermeyer, V
Model
3747

$45.00

1.5 Hrs
Dept of Labor Initiatives & Employment Law: What Employers Need to Know 2018

[3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018
A most important and useful review of employment law. TAHC&H Faculty/Presenter: Tommy Simmons Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Mr. Simmons provides a survey of the most significant employment-related Texas legislation from 2017, an update on how the Texas Workforce Commission has been ruling on unemployment, wage, and discrimination claims, a summary of increased federal agency enforcement activities in the area of employment law, and highlights of the most important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits. Program Learning Outcome: Learners will identify how to remain in compliance with wage and hour laws. About the Presenter:
William T. (Tommy) Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012, the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award. [3103] Department of Labor Initiatives and Employment Law: What Employers Need to Know in 2018

Speaker
Simmons, Tommy
Model
3103

$45.00

1.5 Hrs
Destination Documentation: Surviving Medicare Denials & Audits

[2739] Destination Documentation: Surviving Medicare Denials & Audits Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: Focus on Documentation... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Warfield, Jennifer Program Description: Agencies are constantly at risk of audits, denials, sanctions and or penalties for missing or inadequate documentation. This program will help you learn to avoid pitfalls of poor documentation, recognize areas which are likely to trigger an audit and detect items that frequently contradict care deemed to be reasonable and necessary. Additionally, you will learn ways to safeguard your agency by properly responding to ADR’s and audits. Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Describe documentation areas likely to trigger an audit List OASIS items that frequently contradict care that is reasonable and necessary Identify ways to safeguard your agency from audits and denials About the Presenter:
Jennifer Warfield As a well-known homecare coding and OASIS specialist with extensive nursing experience, Jennifer Warfield is an informational ally for hundreds of home health agencies across the country. Certified as an official ICD-9 and ICD-10 trainer, Jennifer provides education on important industry topics, including coding, OASIS and documentation. Her passion for being an educational resource keeps her traveling across the country to agencies and associations, conducting educational workshops and speaking at numerous home care conferences. Her expert knowledge plays an integral role in the development of OASIS Analysis Plus, PPS Plus Software’s OASIS analysis software. Jennifer received a bachelor’s degree in nursing from the University of South Alabama in Mobile, a home care coding specialist – diagnosis certification from the Board of Medical Specialty Coding in Gaithersburg, Maryland and earned her Certificate for OASIS Specialist-Clinical from the OASIS Certificate & Competency Board in New Iberia, Louisiana. She is author of two ICD-9 coding guidebooks, Tips, Tricks & Tidbits for Home Health Professionals, and is currently serving as the education director at PPS Plus Software in Biloxi, Mississippi. [2739] Destination Documentation: Surviving Medicare Denials & Audits

Speaker
Warfield, Jennifer
Model
2739

$45.00

1.5 Hrs
Documenting Functionality

[3544] Documenting Functionality
How to document the patient’s condition to justify home health services. Presentation Info: TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | September 14, 2021 Program Description: How do you tell your patient’s story? How do you show someone is homebound and has a skilled need? How do you document the patient’s ability to perform ADLs? This session will answer these questions by discussing the Going Beyond Diagnosis concept and how to document the patient’s condition to justify home health services. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement §558.260[a][7]financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hr(s) Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA About the Presenter(s):
Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs. [3544] Documenting Functionality

Speaker
Canaan, Charles [Palmetto]
Model
3544

$45.00

1.5 Hrs
DOL and TWC Issues for Homecare Employees

[3687] DOL and TWC Issues for Homecare Employees
A comprehensive review of labor laws affecting you agency. Presentation Info: TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access Presentation Date | August 31, 2022 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: This session covers the basic requirements of the Fair Labor Standards Act for paying minimum wage and overtime, as well as exemptions from those laws, as well as recordkeeping, legal issues for wage deductions, best practices for drafting enforceable wage agreements, paying employees on time, and minimizing the risk of wage claims. The speaker will also discuss advanced wage and hour law topics, including minimum wage for the final pay period, how to deal with non-return of company property, the most common pitfalls under the FLSA, and how to handle final pay legally. Finally, the session will address what to do when an audit or wage claim investigation happens, how to appeal adverse rulings, how wage judgments can be enforced by legal authorities, and how to deal with upper management about the importance of following good advice for compliance with the laws. TAHC&H Faculty/Presenter(s): Tommy Simmons, Legal Counsel for the Commissioner, Texas Workforce Commission About the Presenter(s):
Tommy Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the Employment Law Handbook of the Texas Association of Business. [3687] DOL and TWC Issues for Homecare Employees

Speaker
Simmons, Tommy
Model
3687

$45.00

1.5 Hrs
Emergency Preparedness

[3710] Emergency Preparedness
What is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards of care as well as Texas licensing regulations. Presentation Info: TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access Presentation Date | November 15, 2022 Program Description: Emergency Preparedness is a topic we can all relate to in light of the COVID-19 public health emergency. In this session, learn what is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards of care as well as Texas licensing regulations. Discover how to be compliant with policies, staff training, patient education and planning, and disaster exercises. This presentation will also cover some of the challenges with regard to violence in the workplace. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.15.2024 Social Work Continuing Education 1.5 Hr(s) SWCEU Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll free number is 1(866) 262-9730. TAHC&H Faculty/Presenter(s): Barbara B. Citarella RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants About the Presenter(s):
Barbara B. Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company specializing in healthcare operations including value based purchasing, strategic planning, leadership retreats, audits, and compliance with regulatory requirements. She is also the only recognized expert in disaster preparedness for the home care, long term care and hospice industry. She was a certified instructor at the Department of Homeland Security’s Center for Domestic Preparedness. Barbara was part of Homeland Security’s committee to re-write the DHS/FEMA Disaster Preparedness Guidelines for People with Special Needs. She also served as the conference coordinator for The National Pandemic Flu Conference held in Washington, D.C. She was the lead on the first national research project ever conducted on the home care and hospice industry and its response to the H1N1 Pandemic. Results were published 2011 in the American Journal of Infection Control, a peer reviewed journal. . She is a founding member of the Mu Epsilon Chapter of Sigma Theta Tau, the International Honor Society of Nursing. She currently serves as a subject matter expert for the Unites States Assistant Secretary of Preparedness and Response program ASPR TRACIE and her guidance documents have been used during the COVID pandemic by various state governors, the CDC and federal government agencies. [3710] Emergency Preparedness

Speaker
Citarella, Barbara
Model
3710

$45.00

1.5 Hrs
Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance

[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance
Learn the elements required in the emergency preparedness and response plan outlined in TX Regs. Presentation Info: TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date | November 7, 2023 Program Description: Emergency Preparedness is an essential part of providing quality care to patients and ensuring your agency is prepared when an emergency event strikes. You will learn the elements required in the emergency preparedness and response plan as outlined in the Texas licensing regulations and discover how to be compliant with Emergency Preparedness including: policies and procedures risk assessment communication plan training and testing documentation of any actual events This program also includes strategies for ongoing compliance for survey readiness. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 11.07.2025 Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151 Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation. Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.” Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity. The toll free number is 1(866) 262-9730. TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy About the Presenter(s): Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops. Lisa is a CHAP and ACHC certified consultant. [3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance

Speaker
McClammy, Lisa
Model
3805

$45.00

1.5 Hrs
Emergency Preparedness – Disaster Response, Operation Recovery and Resources

Presentation Info: Presentation Date: November 14, 2017 TAHC&H Event: HCSSA Administrator Program | Houston Subscription Type: Individual Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.50 Clock Hrs Social Worker 1.50 CEU CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230. HCSSA Topic(s) Addressed: §97.259[d][6]emergency preparedness planning and implementation §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management §97.260[a][9]community resources Program Description: Over the course of 2017 in Texas experienced devastation from Hurricane Harvey that damaged building structures and induced record breaking flooding with rainfall from the storm widespread 15 to 30 inches in one day, with some spots picking up 50 inches or more. 40% of Texas licensed home care agencies were located in the FEMA affected areas according to TAHC&H's calculation. In addition to the Texas natural disaster, we experienced active shootings and terrorist events in our country. Now more than ever, home care agencies must review and test their emergency preparedness plan. This program brings you up-to-date on the necessity to review your continuity of operations plans, Emergency policies and procedures, and necessity for developing partnerships with home health care agencies and other health care entities. Additionally, a HCSSA provider will share their experience on how they implemented their plan during the disaster. Information about the applicability of the new federal emergency preparedness rules to the plan is also discussed. Program Learning Outcome: Learners will apply disaster preparedness rules, regulatory changes, and requirements that are impacting their daily practice into their disaster preparedness planning and agency operations. TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director, TAHC&H / Marissa Machado, Chief Operating Officer, TAHC&H / Leann Hubert, Owner, Amazing Grace Hospice About the Presenter:
Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she routinely works with legislators and state agency staff on legislation and policy that affects the home care industry. About the Presenter:
Marissa Flores Machado is Chief Operation Officer at TAHC&H. Her work experience in the health home and hospice industry began in 1981. With over 35 years’ of industry experience she recently worked at DataLogic Software, Inc., an HHSC EVV Vendor, as their Compliance Director. Her previous work experience was at the Texas Department of Aging and Disability Services (DADS) where she credentialed and licensed HCSSAs; and before that she worked at Girling Health Care, Inc. in various corporate positions ensuring safety and compliance. About the Presenter:
Leann Hubert is a graduate from Texas A&M University and has been a licensed SW since 1994. She has worked in many areas of Social Work to include consulting, Home Health, Long term care, rehabilitative care as well as hospice, which is where her heart lies. In 2008, Leann’s idea to open Amazing Grace Hospice came to fruition and today she is the sole owner of the company. She continues to be a play a vital role in the Interdisciplinary Team at Amazing Grace Hospice and remains actively involved with the healthcare community. [3102] Emergency Preparedness – Disaster Response, Operation Recovery and Resources

Speaker
Hammon, Rachel Machado, Marissa
Model
3102

$45.00

1.5 Hrs
Emergency Preparedness | Play Calling

[3570] Emergency Preparedness | Play Calling
Emergency Preparedness is a "team sport"; learn the requirements and best practices to ensure your team members understand their roles and execute effectively when an emergency threatens. Presentation Info: TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access Presentation Date | November 16, 2021 Program Description: Emergency Preparedness is a "team sport". Having an overall "play calling" strategy that favors your agency's strengths as well as identifies and improves upon your weaknesses is required by CMS regulation. In this presentation, learn the requirements and best practices to ensure your team members understand their roles and execute effectively when an emergency threatens. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Jennifer Gibson Osburn, RN, HCS-D, COS-C, Director of Education, SimiTree Healthcare Consulting About the Presenter(s):
Jennifer Gibson Osburn is a Registered Nurse with over 27 years of combined home health staff nurse, clinical management, administration, and technology experience. This diverse background combined with certifications for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation. As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals has created opportunities to present for The Joint Commission, CHAP, NAHC, and numerous state home health associations. [3570] Emergency Preparedness | Play Calling

Speaker
Osburn, Jennifer
Model
3570

$45.00

1.5 Hrs
Emergency Preparedness: First COVID, Now Hurricane Season - Are You Ready?

[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
Steps each and every HHCSA should take to prepare for hurricane season, including changes related to COVID-19 involvement. Presentation Info: TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access Presentation Date | August 27, 2020 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][6]emergency preparedness planning and implementation §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Program Description: Hear first-hand from HHSC Training Specialist, Idalia Diaz, on the steps each and every HHCSA should take to prepare for Hurricane season, including changes related to COVID-19 involvement. Emergency Preparedness is not new; however, there have been updates and refreshers and Idalia presents all aspects of what agencies should know, update and be prepared for as hurricane season is well upon us and agencies not only are dealing with this reality but COVID 19 as well. TAHC&H Faculty/Presenter(s): Idalia Diaz BSN, RN, Training Specialist, Policy, Rules and Training, HHSC About the Presenter(s):
Idalia Diaz is the HCSSA Joint Trainer with Health & Human Services Policy, Rules & Training who obtained a Bachelor of Science in Nursing from the University of Texas Health Science Center. Shortly after obtaining her license, she was employed by the San Antonio State Supported Living Center as an RN Case Manager, then later transferred to DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. After spending some time with the regulatory team, she decided to teach and was a theory and clinical faculty member at a Vocational Nursing program, where she taught various subjects from fundamentals of nursing to mental health and leadership. [3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?

Speaker
Diaz, Idalia [TX HHS]
Model
3435

$45.00

1.5 Hrs
Employment Law

[3455] Employment Law
Help keep your agency on the right track with this presentation on employment laws. Presentation Info: TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access Presentation Date | November 12, 2020 Program Description: This presentation will provide an understanding of 558.259(c )(2)(C )(D)( E)(F) The Americans with Disabilities Act; the Civil Rights Act of 1991; the Rehabilitation Act of 1993; the Family and Medical Leave Act of 1993 and DOL Law, as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track. HCSSA Topic(s) Addressed: §558.259[c][2][C]the Americans with Disabilities Act §558.259[c][2][D]the Civil Rights Act of 1991 §558.259[c][2][E]the Rehabilitation Act of 1993 §558.259[c][2][F]the Family and Medical Leave Act of 1993 §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Tommy Simmons | Legal Counsel for the Commissioner, Texas Workforce Commission & Velissa Chapa | Legal Counsel for the Commissioner, Texas Workforce Commission About the Presenter(s):
Tommy Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the Employment Law Handbook of the Texas Association of Business. About the Presenter(s):
Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.  Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes.  She is also responsible for answering the employer hotline and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas, and worked in the private sector in the legal field for 7 years before joining the agency. [3455] Employment Law

Speaker
Simmons, Tommy
Model
3455

$45.00

1.5 Hrs
Employment Law

[3703] Employment Law
Learn the latest about the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993. Presentation Info: TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access Presentation Date | November 14, 2022 Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §558.259[c][2][C]the Americans with Disabilities Act §558.259[c][2][D]the Civil Rights Act of 1991 §558.259[c][2][E]the Rehabilitation Act of 1993 §558.259[c][2][F]the Family and Medical Leave Act of 1993 §558.260[a][3]basic principles of management in a licensed health-related setting Program Description: This presentation provides an understanding of recent legislative and litigation trends, as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track. In addition, agencies will learn the latest with the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993. TAHC&H Faculty/Presenter(s): Kimberly R. Stuart, Shareholder, Crain, Caton and James About the Presenter(s):
Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law. As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could), Kimberly learned early that to be heard, you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this experience to use in her practice by dealing with her clients openly and frankly. Kimberly began her legal career as a briefing attorney to Judge Margaret Garner Mirabal on the Court of Appeals for the First District of Texas. That experience helped her to identify what it takes to preserve a record at trial and what judges look for in appellate briefing. Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions and Title VII litigation. She has also effectively represented employees and employers in matters related to covenants not to compete and fiduciary duties. Additionally, Kimberly has successfully defended her clients, from Fortune 500 companies to sole proprietorships, in products liability matters including toxic tort defense and appeals. In the area of premises liability, Kimberly won victories for Fortune 500 companies, such as Walmart and Home Depot, in state and federal appellate courts. Kimberly knows that the key to a good settlement is strong trial preparation. She prides herself on building lasting and solid relationships with her clients so she can anticipate their needs and guide them to the best decision, whether it is to compromise or go the distance. An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts, examining trade secret and confidential information protection, conducting self-audits to ensure regulatory compliance, and assisting clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all varieties of employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination, breach of contract, and employment-related torts. She drafts, evaluates, and updates personnel handbooks, workplace policies, employment contracts, and severance agreements. Kimberly has defended numerous clients in matters before the Equal Employment Opportunity Commission, Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies, resulting in dismissals. [3703] Employment Law

Speaker
Stuart, Kimberly R.
Model
3703

$45.00

1.5 Hrs
Enforcement Actions and Rights of the Home & Community Support Services Agency

[PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency Summary: DADS enforcement staff discuss IRoD and agency rights. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty: Anderson, Sue [DADS] Program Description: Texas DADS Regulatory Services Enforcement staff presents a Home and Community Support Services Agency's rights to an Informal Review of Deficiencies (IRoD), DADS criteria for assessing administrative penalties and rights for appealing. Of importance to all, DADS staff present why, when and how DADS determines a HCSSA must be reported to the National Healthcare and Integrity Protection Data Bank (NHIPDB). Program Objectives: Upon completion of this program, the viewer will be able to: Identify Home and Community Support Services Agencies (HCSSA) Enforcement Actions Analyze HCSSA Informal Review of Deficiencies (IRoD) Procedures Discuss the Texas Department of Aging and Disability Services’ (DADS) Reporting of Public Information About the Presenter: Sue Anderson is the Manager of the Survey and Certification Enforcement Unit with DADS. She is a registered nurse with 14 years’ experience in Regulatory Services and Long Term Care. She has regulatory and clinical experience in hospitals, nursing facilities, case management and utilization review. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM1948] Enforcement Actions and Rights of the Home and Community Support Services Agency

Speaker
Anderson, Sue [DADS]
Model
1948

$45.00

1.5 Hrs
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