Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3546] Take the Guesswork Out of Wound Assessment and Documentation
Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: Wound care, in general, continues to be an area of concern with most agencies when it comes to
assessment and documentation. Many clinicians and staff that audit charts struggle with the different types of wounds, what needs to be documented, and how to
document findings to paint a picture of what is happening with that wound. Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program. The presenter takes a practical look at wounds and best practices for assessment and documentation of wounds
and talks about the different types of wounds, the required physician documentation, methods and frequency of measurements, and
documentation elements that should be included. She also discusses ways the agency can ensure consistent documentation and what resources need to be provided to clinicians to ensure they are successful.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McCLammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McCLammy has more than 24 years of nursing experience in various areas of healthcare. She currently
holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various state associations and well as
conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a Home Health Software company, and Director of
Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding of the challenges home care agencies face. Lisa is an
active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the Medicare/Medicaid and Clinical Practice committees.
[3546] Take the Guesswork Out of Wound Assessment and Documentation
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Do you ever worry that your caregivers could be “crossing the line” when
it comes to assistance with self-administration of certain medications? Do your staff really provide “hand-over-hand” assistance with eye drops
and inhalers? What about those clients who need their oral medications crushed or put in food? If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules. Our
primary goal in PAS is make the lives of our clients and their families simpler. So, if we “draw the line” at those much-needed tasks that
must be delegated, then are we really giving them the best service we can?
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has been a Master Trainer for the Stress-Busting Program for
Family Caregivers, Co-founder of M.U.S.I.C. Project, a 501C3 organization focusing on implementing Music and Memory™ in regional nursing facilities, Volunteer
speaker for the Alzheimer’s Association, Board Member, past President for the Alamo Area Home Care Council and Founder of SLUSHER Consulting.
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
[3786] Texas DOL and TWC Issues for Homecare Employees
Current issues from Texas DOL and TWC that every employer must know!
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: This presentation covers the basic requirements of the Fair Labor Standards Act for paying minimum wage and overtime,
as well as exemptions from those laws, as well as...
recordkeeping
legal issues for wage deductions
best practices for drafting enforceable wage agreements
paying employees on time
minimizing the risk of wage claims
Also discussed during this presentation are...
advanced wage and hour law topics
minimum wage for the final pay period
how to deal with non-return of company property
most common pitfalls under the FLSA
what happens if an employee works for two or more related companies
how to handle final pay legally
Finally, the session addresses what to do when an audit or wage claim investigation happens, how to appeal adverse rulings, how wage judgments can be enforced by legal authorities,
and how to deal with upper management about the importance of following good advice for compliance with the laws.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tommy Simmons, Legal Counsel for the Commissioner, Texas Workforce Commission
About the Presenter(s): William T. (Tommy) Simmons serves as legal counsel for Commissioner Aaron S. Demerson, the employer representative on the Texas Workforce Commission,
where he advises the Commissioner on final-level unemployment, tax, and wage claim appeals and discrimination charges, assists business groups with employment-related legislation, and counsels employers on Texas
and federal employment laws. Mr. Simmons has served as legal advisor to the Commissioner representing employers since 1987 and has given over 2400 talks before employer groups. He authored the TWC book Texas
Guidebook for Employers - Especially for Texas Employers, is the assistant editor of the Employment Law Handbook of the Texas Association of Business, and produces mobile and web apps for employers.
[3786] Texas DOL and TWC Issues for Homecare Employees
[3728] Texas’ Better Way to Preserve Family Estate Property
Outlines the benefits of the Transfer on Death Deed (TODD) that allows Texas property owners to transfer real property to heirs
without the need for a will and without the need for probate.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: The Transfer on Death Deed (TODD) allows Texas property owners to transfer real property to heirs
without the need for a will and without the need for probate. The presentation outlines the benefits of the TODD, which serves to unify title, avoid the court
costs associated with probate, and exempt the property from Medicaid estate recovery (MERP).
TAHC&H Faculty/Presenter(s): Paul Zambie, Attorney, Texas Legal Services Center
About the Presenter(s): Paul Zambie is a Managing Attorney with Texas Legal Services Center based out of Austin.
He currently manages the Legal Hotline for Texans. Prior to his employ with Texas Legal Services Center, he worked for a Houston based litigation firm
and an Austin based immigration firm. Mr. Zambie earned his undergraduate degree from the University of Texas in Austin and his Law Degree
from South Texas College of Law in Houston.
[3728] Texas’ Better Way to Preserve Family Estate Property
[3790] The Brilliance of Resilience: How to Navigate Change and Thrive in Work and Life
Nine resilient habits for exploiting uncertainty and thriving in disruption and change.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Every person can effectively manage change and help others to do so by developing 9 resilient habits. Change is wearing down a lot of people these days.
It’s intense. More complex than ever. But the world continues to pressure organizations and people to improve performance like never before.We need new solutions.
We need new approaches that energize us and restore spirit and morale in the workplace. Resilience gives us all a needed lift to make us more effective performers, while helping
us be more in confidence in our lives. In this presentation Jeff Vankooten introduces these nine resilient habits for exploiting uncertainty and thriving in disruption and change:
Be Ready Not to Be Ready: Regard setbacks and change as challenges that will offer opportunities and help to bounce back from adversity quicker.
Make Full Use of the Present: Increase flexibility and confidence and acquire a stronger sense of confidence when faced with moments of uncertainty.
Work with the Long View: Improve the ability to understand and solve problems creatively and remain optimistic under pressure.
Let Go of What’s Going Away: Change previous responses to pressure to more effective resilient ones.
Take Time to Focus: Maintain performance and stamina during periods of high demand and be able to think clearly and logically under pressure.
Don’t should on yourself: Staying honest about who you are and being the best you can be to engage stress and grow from setbacks and disruption.
Don’t go it alone: Build strong supportive relationships with colleagues and the members of their teams and know when and where to ask for help when it is needed.Lighten up: Enliven the ability to use humor to maintain morale in others
Practice Bricolage: Use the limited resources you have to accomplish incredible things.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jeff Vankooten, Hospice Chaplain at Brookdale and Faculty Member at The Institute for Life and Care, Motivational Speaker
About the Presenter(s): Jeff Vankooten is an entertaining, informative, and inspirational speaker on the topics of resilience and meaning.
He takes the subject of death that seems morbid and taboo at first glance and turns it on its head to compel people to be inspired to live the deepest, richest, most vibrant life
possible. He has over 35 years experience speaking from the platform and has engaged audiences from non profit to Fortune 500. His primary audience are all those who are on front
lines of wanting to live a life that matters. In addition to speaking, Jeff is a hospice chaplain and keynote speaker.
[3790] The Brilliance of Resilience: How to Navigate Change and Thrive in Work and Life
[3824] The Building Blocks of a PAS Agency
Basics of developing PAS service lines, especially expanding into private pay.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program touches on the basics of developing PAS service lines, especially expanding into private pay
with a alternate culture to ensure success. Candyce also reviews the definition of what falls under the PAS licensure category and what does not and discusses specialty program options as competitive advantages.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant my primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.
[3824] The Building Blocks of a PAS Agency
[3696] The Community Care Landscape
The most common actions that community care agencies have taken to
stay in the game.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In these times of COVID, the US Economy, increased gas prices, expiration of 1115 Medicaid Waiver and more,
how are community care agencies coping in these uncertain times? This collaborative session will discuss the most common actions that community care agencies have taken to
stay in the game. This will include discussion on new workforce solutions, best practices for recruiting, along with how innovations have played a key factor in many areas
of the business. You will also learn how to compete for the MCO market by bringing value and solutions to the bargaining table together with those metrics essential to Value Bases contraction.
TAHC&H Faculty/Presenter(s): Sheila Davis, Executive Senior Vice President, Area Operations, Always Best Care Senior Services, LLC and Erin Vallier, Account Executive, AlayaCare
About the Presenter(s): Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations while
spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s inaugural
class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies while driving optimal
facility efficiency and productivity within multimillion-dollar businesses.
Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council, Quality Data Implementation Committee, Rural Advisory Council, Finance Committee &
Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board, Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee,
Private Pay Committee, Membership Committee, and Community Care Services Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health
Advisory Committee (SPHAC); serves on the WellSky Home Client Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations
at Always Best Care Senior Services.
About the Presenter(s): Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music
Performance from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University.
After earning her bachelors, Erin transitioned to the home care space with a passion bred from personal and family experience. She has held management roles in the QA, intake, OASIS, and HR departments,
and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for. Erin was responsible for maintaining clinical documentation compliance, writing and
revising policies and procedures, and for writing and facilitating new hire training for all clinical employees, including EMR and OASIS education. Her last role in home health was marketing - a
natural segway to her role at AlayaCare – US Midmarket Director of Sales – where she leads a growing team of account executives.
[3696] The Community Care Landscape
[3858] The Fundamentals of Establishing Customer Loyalty
Gain new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: In busy healthcare settings, true “Customer Service” tends to go by the wayside, as we
get wrapped up in day-to-day minutia. But succeeding in Home Care is about more than providing quality care and consistent staffing to your clients.
To achieve the ultimate goal in Home Care, we have to treat our consumers and staff like they’re the most important people in our agency – and they are!
In this program you’ll gain some new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
[3858] The Fundamentals of Establishing Customer Loyalty
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
Transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: The pandemic has forced hospice organizations to stretch their resources to their breaking point.
We are seeing an escalation of early retirements, staff taking travelling contracts to gain higher pay and more work from home job opportunities.
Organizations must focus efforts on creating a culture of inclusion, treating employees as their #1 customer and maximizing recruiting techniques to
create high powered teams. Join this engaging workshop to transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.01.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
[3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities
How it affects individuals and healthcare entities.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: The Tax Cuts and Jobs Act (TCJA) represents the most significant change to Internal Revenue Code in more than 30 years and creates big changes for all taxpayers including
healthcare entities. In this program BKD trusted advisor Paige Gerich shares her knowledge and expertise on the recent legislation that will affect you and your organization.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing recent tax law changes that affect healthcare organizations.
TAHC&H Faculty/Presenter: Paige Gerich, CPA, BKD CPAs & Advisors
About the Presenter: Paige Gerich As industry tax leader for BKD’s South Region, Paige Gerich is charged with growth and development of
not-for-profit and governmental tax services in Texas, Oklahoma and Arkansas. She has more than 30 years of experience providing tax services to a broad range of health care
institutions, physician and clinical practices and other not-for-profit entities. Paige performs comprehensive reviews of not-for-profit activities to identify and help mitigate exposure areas related to
private inurement, intermediate sanctions, worker classification and unrelated business taxable income issues. She has extensive experience with IRS examinations, obtaining favorable determination
letters, private letter rulings and closing agreements. Paige also provides tax, financial and retirement planning services for key executives, in addition to compliance and business tax services.
Paige currently serves on the board and as Treasurer of the Greater Houston Women’s Chamber of Commerce. She also serves on the board as Secretary and Communications Chair of the TEGE Exempt Organizations Council. She is a member of the American Institute of CPAs, Texas Society of Certified Public Accountants and American Health Lawyers Association. She has led several tax-focused webcasts and presented to a number of industry organizations, including the Risk Management Association, Government Finance Officers Association, National Association of College and University Business Officers and Healthcare Financial Management Association.
Paige is a graduate of University of Houston, Texas, with a B.B.A. degree in accounting.
[3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
A review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program provides a review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors. Targeted Probe & Educate is in full swing and this program helps navigate the edits and the denial percentages that are being produced.
It is imperative that agencies are prepared to successfully navigate the Medicare medical review process!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Leslie Heagy RN, COS-C, Director of Clinical Services, Healthcare Provider Solutions, Inc.
About the Presenter(s): Leslie Heagy Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS),
as the Clinical Services Manager, in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across
the country to achieve regulatory compliance. In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.
Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in
developing/implementing corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews,
provider education, developing and implementing quality and performance improvement programs for home health and hospice agencies.
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
[3794] The Value of Reporting in Value-Based Purchasing
Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: The first Interim Performance Report is out. What does this mean and how do you
use the reports? How are you maintaining and/or improving your Value-Based Purchasing (VBP) outcomes data? Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.31.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President Quality and Education, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing
in regulatory compliance, both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004.
Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021.
In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee
and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3794] The Value of Reporting in Value-Based Purchasing
[2960] The World Has Changed: Word-of-Mouth Went Viral (and Nobody Told the Home Care Industry)
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Ways to use social media in successful marketing
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][10]marketing
Faculty:McManus, Roger
Program Description:
Dentists, Auto Shops and Pizza Parlors have all used the power of satisfied current customers to
draw new ones. Whether through Facebook Fans, Google Reviews or Yelp Yappers, the influence of
consumers on buying behavior has changed marketing in this country forever. Amazingly, online consumer
feedback about Home Care is almost non-existent. And, there are a range of easy and almost
cost-free ways to make it happen! This huge oversight is a massive opportunity for those in the
Home Care business who act quickly. In this program you will learn economical, fool-proof ways to exploit this
enormous gap resulting in more clients -- and the ability to attract more quality staff to serve them. Your view
of marketing Home Care services will be turned completely upside down. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Discuss economical ways to use social media in successful marketing to clients and to attract higher quality staff.
About the Presenters: Roger McManus earned his undergraduate and graduate MBA degrees from Wake Forest University.
Throughout his career, he has focused on the sources of information that allow owners of small businesses, like home care agencies, to gain faster growth and greater freedom.
He capsulized those objectives in his 2011 book, Entrepreneurial Insanity, which he is currently restructuring in partnership with Tim Rowan to specifically address the issues
facing owners of home care agencies in a book titled, Entrepreneurial Insanity in the Home Care Industry to be published Fall 2016.
[2960] The World Has Changed: Word-of-Mouth Went Viral (and Nobody Told the Home Care Industry)
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
The calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: In 2012 CMS changed the Hospice Cap method of calculation for all
new providers and those who chose not to grandfather themselves. This presentation will discuss and give you the calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H Faculty/Presenters: Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenters: Jill Schuerman has over 14 years in hospice, serving as regional and national Director of
Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid
regulations and changes and the creation of related Policy and Procedures. Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC.,
which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since
starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and
Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
[3797] Time Management for Administrators: Balancing Operations with Compliance
How to manage day-to-day issues while working your compliance program.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Administrator’s and Clinical Supervisors never have "enough time". Compliance tends to get pushed to the back burner because it’s
seen as additional work that can be done when all the fires have been put out, until compliance becomes the bonfire we can’t ignore. In this presentation, there is a discussion of the day-to-day issues facing
home-based care agencies, and managing those issues while working your compliance program. Also discussed is how to document efficiently so that completing your compliance is just a matter of running
a report from your EMR. We can’t eliminate emergencies, but we can restructure to stop duplicating work and allow you and your team the one thing more important than coffee; TIME!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Ann Lozano, CEO, Forte Consulting Group
About the Presenter(s): Ann Lozano started in home health care accidently in 2006 while she was figuring out what to do with a
Political Science and Business degree in San Antonio. Her original plan of becoming Michael J Fox from Spin City didn’t seem to have as much potential as she originally thought.
A part time job in a private pay PAS agency turned into managing a private pay PAS agency which turned into Regional Director for a Medicaid PAS program and then to Administrator
at an adult Home Health Agency. She started her consulting company with her business partner in 2013 and since then has had the opportunity to work with Home Health and Hospice
clients across the US with a focus in Texas.
[3797] Time Management for Administrators: Balancing Operations with Compliance
[3839] Tips for Hospice Providers: Things I Wish I’d Known
Explores hard lessons learned, shares clinical pearls of wisdom, ideas to ease transitions of care.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Hospice
Program Description: When it comes to patients entering that last chapter of their stories, the medical side
of the equation pales in comparison to the importance of a holistic, consistent, and compassionate presence on the part of the home care and hospice team.
This program explores some of the hard lessons learned along the trail, sharing some clinical pearls of wisdom as well as ideas to ease transitions of care,
as well as how a home health and hospice organization can build a consistent culture of exemplary care. “Parkey’s Rules” will be applied.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter: J. Robert Parkey, MD, MTS, HMDC, CMD, Hospice of Wichita Falls/Palliative Care of North Texas, Healing Hands Home Health
About the Presenter: J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and
received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine
at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies
from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics.
Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly,
those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of
Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy
of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for
Bioethics and Humanities, and the Catholic Medical Association.
His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie
(a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three
daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and
the Academy of American Poets.
Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board
certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of
Post-Acute and Long-Term Care Medicine.
[3839] Tips for Hospice Providers: Things I Wish I’d Known
[3525] TMHP Revalidation, Re-enrollment and Enrollment
TMHP shares vital provider information on Revalidation, Re-enrollment and Enrollment.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program representatives from Texas Medicaid & Healthcare Partnership [TMHP] share
vital provider information on Revalidation, Re-enrollment and Enrollment.
You will learn about revalidation including if changes are needed, they must be done prior to starting revalidation. Furthermore, you will learn the difference between
Certified home health and licensed home health processes and gain helpful tips including that providers must complete their revalidation enrollment before the
end of their enrollment period. Providers can revalidate their enrollment up to 90 days before their deadlines through Provider Enrollment on the Portal (PEP).
If changes need to be done, start early, early, early.
TAHC&H Faculty/Presenter(s): Yolanda Brown, Israel Brarco, Texas Medicaid & Healthcare Partnership [TMHP]
About the Presenter(s): Yolanda Brownis the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care.
She has 10 years of extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and
processing Medicaid Applications.
About the Presenter(s): Israel Brarco is a TMHP Provider Relations Representative, in billing and education for
The Texas Medical Center, Gulf Coast Region. As a Provider Relations Representative, his job is to provide Billing and provider education and ensuring that
every Texan from oldest to tiniest Texan are receiving care without delay. He has over 30 years of billing and revenue cycle experience with extensive
knowledge in Medicaid education.
[3525] TMHP Revalidation, Re-enrollment and Enrollment
[3643] TPE Audits, ADRs Prepayment Reviews, Postpayment Audits and Suspensions | The Impact of these Administrative Enforcement Tools on Home Health and Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | May 4, 2022
Program Description: Effective September 2021, Target, probe and Educate (TPE) audits were reimplemented by most
Medicare Administrative Contractors around the country. TPE audits are merely the latest iteration of prepayment reviews being conducted by CMS contractors.
While the government has placed some restrictions on their use, contractors continue to exercise great latitude in their scope and the length that they are
imposed. Similarly, contractors remain in control of postpayment audits conducted and suspension actions recommended to CMS. In this webinar,
attorneys Lorraine Rosado and Lester Johnson will discuss these enforcement actions and outline the adverse impact each action can have on your
home health or hospice agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.04.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lorraine Rosado and Lester Johnson | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Lorraine Rosadois a key member of Liles Parker’s healthcare team and has been an attorney at the firm for
nearly six years. She defends healthcare providers facing overpayment claims and counsels clients nationwide on compliance with healthcare statutes, regulations, and contract matters.
She has represented providers in panel qualification and termination matters. She has extensive experience working on complex cases involving both Federal and State violations of the
False Claims Act, including whistleblower cases. She is skilled in administrative litigation and appeals.
Lorraine has handled claims disputes involving most major healthcare payors, including Medicare, Medicaid, TRICARE, various BlueCross BlueShield entities,
and UnitedHealthcare. She is experienced working on large, complex administrative appeals of extrapolated alleged overpayments assessed by Centers for Medicare and Medicaid Services
(CMS) contractors, including Zone Program Integrity Contractors (ZPICs), Medicare Administrative Contractors (MACs), Recovery Audit Contractors (RACs), and Medicaid Integrity
Contractors (MICs).
About the Presenter(s): Lester Johnson is a Partner at Liles Parker PLLC and is the Supervising Attorney for the
Firm’s Baton Rouge office. In addition, Les also serves as Co-Leader of the Firm’s Health Law Practice Group. Les helps clients navigate the myriad of regulatory,
compliance and business issues facing today’s health care providers and practitioners. Core areas of Les’s practice include handling Medicare & Medicaid appeals;
Medicare and Medicaid participation and compliance; Stark and Anti-kickback law compliance, state self-referral prohibitions and any other regulatory issues a client
may face. Les assists clients with operational and business issues involving hospital/medical staff relations, practitioner credentialing, health care contracting
issues, mergers and acquisitions, antitrust hurdles, joint ventures, and practice formation and restructuring.
Les is a frequent presenter on regulatory compliance, fraud & abuse, and business issues facing health care providers and practitioners.
He was named a Health Care Hero by New Orleans City Business Magazine, and was also recognized by the Gillis Long Poverty Law Center for his work to help open the
Lower 9th Ward Health Clinic, a free clinic opened in early 2006 in New Orleans’ flood ravaged Lower 9th Ward neighborhood.
[3643] TPE Audits, ADRs Prepayment Reviews, Postpayment Audits and Suspensions | The Impact of these Administrative Enforcement Tools on Home Health and Hospice Agencies
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
This presentation identifies
the key elements of a business continuity plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation identifies
the key elements of a business continuity plan. You will be able to discuss the various types of business continuity
plans that may be used for compliance with emergency preparedness requirements. You will be able to discuss strategies for
how to identify operations essential to a home care agency and write or update their current plan as applicable to the services
provided and implement the plan in the event of a disaster.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their
practice by developing business continuity plans that ensure ongoing services to their patients in the event of a disaster.
TAHC&H Faculty/Presenters: Beverly Sepulveda, BSN, RN, MBA, SynerImages Healthcare Consulting, LLC
About the Presenters: Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance.
Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the
MCO industry. Her company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance
services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held
senior management positions with Aetna, CIGNA, and MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of
America Home Health, North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup and
compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational
conferences/webinars and other business operations assistance.
[3309] Understanding Emergency Preparedness Business Continuity Plan Requirements
[3785] Understanding How to Be Successful at Patient Collections
Learn how other agencies are having success by being proactive with their patients’ payments for services.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: Now that home health agencies are having more and more non-Traditional
Medicare patients and private insurance patients, it is most imperative for agencies to turn to technology when performing intake and
insurance verification and prior authorizations for patients. Learn how to proactively, with technology, collect all of the intake
paperwork from the patient, financially counsel the patient and their family, collect necessary copays and deductibles, and much more before the nurse makes her
visit. At the time of the visit, clinicians should only be concerned with patient care not reimbursement from the patient.
In this presentation Petria will demonstrate to you how other agencies are having success by being proactive with their patients’ payments for services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Petria McKelvey, CEO and Founder, Precision Medical Billing
About the Presenter(s): Petria's expertise lies in hands on experience of billing for numerous home
health and hospice agencies throughout the years. She has been in the home health and hospice industry’s for over 21 years and has owned and
operated Precision Medical Billing for the past 17 years. She has supervised, hired, and trained 100s of medical billing staff and speaks
regularly at home health association conferences.
[3785] Understanding How to Be Successful at Patient Collections