Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3366] Create a Marketing Plan Using Specialty Programs
Will discuss seven private duty specialty programs with associated marketing plans...
NOW AVAILABLE: RELEASED 02/27/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Increasing private duty market share requires agencies to demonstrate value to multiple referral sources to include patients and families! By training caregivers on specialty programs, agencies are able to grow revenue streams while at the same time providing career ladders for caregivers- thus creating a win- win for private duty!
This presentation will discuss seven private duty specialty programs with associated marketing plans. Attendees will walk away with actionable items to grow their private duty business!
Program Learning Outcome: Participants will be able to identify how specialty programs via marketing plans can grow revenue streams.
TAHC&H Faculty/Presenter: Tammy Ross, Senior VP of Professional Services, AXXESS
About the Presenter: Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients with clinical and operational strategic planning and development.
[3366] Create a Marketing Plan Using Specialty Programs
[3853] Improving Care at Home for Veterans
Explore the special needs of veterans and funding sources available and create a
niche market through the development of a veteran centric specialty program.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: There are nearly 20 million veterans in the United States. Thirty percent of those veterans have multiple chronic
conditions that can be managed by the care at home industry. Almost ¼ of the deaths in the United States are veterans which means community providers can play a significant
role in the treatment and education of this distinguished population. By exploring the special needs of veterans and funding sources available, organizations can create a
niche market through the development of a veteran centric specialty program and improve the lives of those that have served our country and communities. This program addresses all
care at home service lines and is applicable to hospice, home health, and private duty agencies.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior Vice President of Professional Services at Axxess
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3853] Improving Care at Home for Veterans
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
Nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: There are nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care. Most veterans and private duty organizations are unaware of the multiple funding sources available to
pay for veterans care. Educating your team on the variety of benefits available to veterans for post-acute care (private duty, home health, and hospice care)
will ensure that your organization is ready to grow your referral sources while providing a niche market to those that have served our country so well. In this presentation
Tammy Ross will speak with retired Air Force Col. Terry Ross about where home care organizations and veterans can find the funding needed to cover care in the home
and will discuss practical considerations for caring for veterans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
[3665] Veteran Care Navigators: A Private Duty Niche Service Line
Most veterans and private duty organizations are unaware of the multiple funding sources available to pay for veterans care.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description:There are nearly 20 million veterans in the United States and
30% of those veterans have multiple chronic conditions that may be managed by private duty care. Most veterans and
private duty organizations are unaware of the multiple funding sources available to pay for veterans care.
Educating your team on the variety of benefits available to veterans for post- acute care (private duty,
home health, and hospice care) will ensure that your organization is ready to grow your referral
sources while providing a niche market to those that have served our country so well.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3665] Veteran Care Navigators: A Private Duty Niche Service Line
[1541] Workplace Violence:Prevention & Solutions - Personal Safety
Subscription Type:
Individual
Faculty: Rosner
This program is part of the Workplace Violence : Prevention & Solution series,
developed specifically for home care and hospice personnel. The program provides the definition of workplace violence and
shares statistics that prove workplace violence can impact anyone, anywhere, and at any time. In this program Joe Rosner
provides many helpful ideas to enhance one's personal safety and how to avoid certain situations in order to reduce your
risk for personal violence. In detail, Joe also explains how to handle dangerous encounters with clear demonstrations,
along with a field nurse, on key self defense techniques and the practical tools of self defense. He provides an overview of
tazers, blunt weapons, sprays and improvised tools that can be used as weapons as well as weapons must be avoided to enhance one's personal safety.
This program's goal is to enable the viewer to have more self confidence, be more aware of their
surroundings and how to deal with possible situations that demand self defense.
This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized
expert on safety and self-defense for real estate, homecare and hospice professionals.
Education-Training Credits:
1.0 Hr HCSSA Administrator/Alternate
[1543] Workplace Violence:Prevention & Solutions - Personal Safety in High Risk Situations
Subscription Type:
Individual
Faculty: Rosner
This program is part of the Workplace Violence : Prevention & Solution series,
developed specifically for home care and hospice personnel. This program goes beyond the Personal Safety program,
delivering valuable information about self defense usage that may be required, especially in high risk locations or situations.
Joe Rosner explains and displays techniques for defense against physical altercations and protection from weapons.
The psychology of attackers is discussed and outlines are given to provide the viewer with the best information on how to NOT become a victim of crime.
This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized
expert on safety and self-defense for real estate, homecare and hospice professionals.
Education-Training Credits:
1.0 Hr HCSSA Administrator/Alternate
[1542] Workplace Violence:Prevention & Solutions - Policy & Plan Solutions
Subscription Type:
Individual
Faculty: Rosner
Part of the Workplace Violence : Prevention & Solution series,
this program is specifically designed for home care and hospice administrators, owners, human resource, management,
and supervisory personnel. In it Joe Rosner presents workplace violence situations that can impact your agency, tips for
avoidance, and suggestions on how to handle violent or dangerous interactions in the workplace. Throughout this program
Joe presents guidance for organizational managers on development of new workplace violence and personal safety policies
and plans (or guide in updating existing policies and plans) with over dozens of plan suggestions and applicable rationale
narrative. If your agency does not yet have a workplace violence plan this program is a "must-have." For those that do,
it provides a refresher on the importance of maintaining your plan - and may even provide many new suggestions to
enhance the safety of your most important asset - your workers.
This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized
expert on safety and self-defense for real estate, homecare and hospice professionals.
Education-Training Credits:
1.0 Hr HCSSA Administrator/Alternate
[3789] Avoiding Discrimination and Wage Compensation Violations in Home Health Care and Hospice
Review of the specifics of home care and hospice wage compensation issues.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: Employment law attorney, Terrence B Robinson, reviews the specifics of home care and hospice wage compensation issues.
Viewers will gain an impactful understanding of the following...
Spotting Issues and taking action in matters of Equal Employment Opportunity
Overview of Federal and State Laws
Understanding the Theories of Employment Discrimination and Harassment
Establishing Proper Employee Compensation Methods to Avoid DOL and TWC Audit Issues
How to Determine Properly Exempt Employees under the FLSA
Employees vs. Independent Contractors
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Terrence B. Robinson, Managing Member at the TB Robinson Law Group, PLLC
About the Presenter(s): Terrence Bouvier Robinson is an experienced litigator with more than three decades in the legal practice,
concentrating his practice on the litigation of complex employment matters. He has extensive experience advising and representing individuals and employers in a wide range of
industries. He has particular knowledge with respect to the employment issues within the restaurant, hospitality, and home health care industries. He represents individuals
and employers in discrimination cases; wrongful termination suits; wage and hour, individual, and collective actions; and tort/contract disputes arising out of the employment
relationship. He specifically handles cases arising under Title VII, the ADA, the ADEA, the FLSA, the FMLA, the TCHRA, ERISA, the Sarbanes-Oxley Act, and various other
statutory and common law causes of action, including claims involving trade secrets, non-compete agreements, workers' compensation retaliation, whistle-blower claims,
defamation, assault, and the intentional infliction of emotional distress.
[3789] Avoiding Discrimination and Wage Compensation Violations in Home Health Care and Hospice
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
Learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/12/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 12, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or
risk being left behind. In this presentations, leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Program Learning Outcome: Participants will actively engage in the activity and indicate an intent to change their practice by identifying tools to successfully
execute and manage changes required in agency policies and procedures that contribute to optimal patient outcomes.
TAHC&H Faculty/Presenters: Janice Riggins, MSN, RN, EVP Clinical Services, Encompass Home Health & Hospice
About the Presenters: Janice Riggins is a registered nurse with over 25 years of home health experience.
She has recently earned her Master of Science in Nursing with a nursing informatics focus. She currently serves as the Executive Vice President of
Clinical Services with Encompass Health, one of the industry’s largest home health and hospice organizations in the nation. In her current role,
quality, education, and innovation remains a primary focus as she leads the clinical team at Encompass towards major health care transformation.
[3314] Advanced Concepts in Communication: Failure is Not an Option! How to Implement Strategies to Cultivate a Culture that Embraces Change
[3619] PDGM Year 2: What We Learned – Assessment and Improvement Plans
Use PDGM data to strategically identify market segments to provide value to both referral partners and agency performance.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: This presentation uses data from the first two years of PDGM to identify key metrics and variables that agencies
should target to optimize revenue, and gross margin. You will be able to strategically identify market segments to provide value to both referral partners and agency performance.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): John Rabbia, PT, DPT, MS, MBA, COS-C, SimiTree Healthcare Consulting
About the Presenter(s): John Rabbia brings over a decade of home health operations leadership experience and
provides a balance of both clinical and operational expertise. As a consultant with SimiTree Healthcare Consulting, John has worked with agencies across
the country to use their data to drive strategic improvement efforts for financial and operational indicators.
[3619] PDGM Year 2: What We Learned – Assessment and Improvement Plans
[3811] Advanced Concepts in Communication for Healthcare Leadership
Centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: In the ever-evolving landscape of healthcare, effective communication is paramount, not only in patient care but also in leadership.
This presentation centers on "Advanced Concepts in Communication" tailored to healthcare leaders and their teams. Jennifer explores how healthcare leaders can employ advanced communication
strategies to enhance team collaboration, drive organizational excellence, improve outcomes, and increase revenue. Topics include fostering a culture of open and transparent communication,
building interprofessional collaboration within leadership teams, and leveraging communication tools and technologies for more efficient decision-making. Ethical and sensitive conversations within
leadership, especially in challenging situations, is emphasized. The aim is to equip healthcare leaders with the knowledge and skills needed to optimize their leadership capabilities through
advanced communication concepts, ultimately leading to higher team performance, improved organizational outcomes, and a more resilient healthcare system.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction,
vision and growth of the fastest-growing senior care agency in Central Texas. As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care
and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in
two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients
per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class C
hildren’s Hospital of Philadelphia.
[3811] Advanced Concepts in Communication for Healthcare Leadership
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
Tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: The pandemic has been a whirlwind for all leaders as we have had to pivot many times without time to breathe.
Leading teams with less is now the norm. While it is tempting to suggest we are all victims of external forces beyond our control, this is a passive approach that will not
serve our organizations, our clients and our teams. This session will give you tools to lead with intention, learn how to recruit and retain during a time of scarcity and
motivate your teams during unsteady times.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 05.11.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3659] Are You Turning Challenges into Opportunities? Leading through Chaos and Beyond
[3766] HOS Can Your Hospice Documentation Survive a Medical Review Audit?
A fun and fast paced session sharing tips and tricks for improving overall documentation, plans of care, and IDG documentation.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for Hospice Providers package.
Order PKG6997 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2023
Program Description: With an increase in TPE, UPIC and SMRC audits agencies need to ensure each chart can stand alone when audited.
We know the #1 reason hospice agencies fail audits, have claims denied and have to pay money back is when the terminal diagnosis is not substantiated at admission and throughout
the benefit period. Jennifer Prescott RN, MSN, CDP
Founder/COO of Blue Water Homecare and Hospice, outlines the keys to success for hospice documentation for each discipline to support clinical eligibility based on LCD’s
(Local Coverage Determination) and Medicare Conditions of Participation. It is a fun and fast paced session sharing tips and tricks for improving overall documentation,
plans of care, and IDG documentation.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.11.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, CDP, Founder, COO, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott t Home care agency and Hospice in Central Texas. As a seasoned professional with over 25 years
of experience in nursing and clinical operations, Jennifer is known for compassionate care for the elderly and maximizing operational excellence. She most recently served as
Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager
Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives
Jennifer led resulted in a 75% reduction in fall rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science in Nursing from University of Delaware.
Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education. She is also on the Executive Board of The Alzheimer's
Association Central Texas Chapter, Advisory Board member at Intuily, and Goodwill Industries Executive Healthcare Advisory Committee. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3766] HOS Can Your Hospice Documentation Survive a Medical Review Audit?
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
Think beyond mere survival and consider opportunities uncovered by the crisis.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: As the Covid-19 pandemic reshapes companies, healthcare leaders must think beyond mere survival and
consider opportunities uncovered by the crisis. For example, focusing on retaining and hiring gifted people is a worthy strategy in many cases. Recruiting and retention
strategies during COVID-19 are changing and leaders have to be creative in how they attract, recruit, hire and retain talent.
Program Learning Objective(s): Participants will actively engage in the learning activity by identifying the key principles to
caregiver retention during a crisis and the key traits to harness to successfully lead through a crisis.
TAHC&H Faculty/Presenters: Jennifer Prescott, RN, MSN, CDP, Blue Water Homecare
About the Presenters: Jennifer Prescott is the Chief Operating Officer and Co-Founder of Blue Water Homecare based in Austin, TX.
She has spent the past 25 years in home health and hospice care and support. She proud to be the owner of one the the fastest growing agencies in Texas and is excited to
share her expertise on caregiver recruitment and retention in a changing landscape.
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
[3707] Mission Possible - Next Level Business Development Strategies to Grow your Business in 2023
Explores the ways to position your organization and team for growth, innovation and next level business development.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 14, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Have you been struggling to scale your business during the time of scarcity and the recession?
Jennifer Prescott RN, MSN, CDP, explores the ways to position your organization and team for growth, innovation and next level business development. This presentation will help you identify the following:
When is it time to grow the footprint of your organization or add additional revenue lines of service?
5 key steps to keeping your team focused on growth opportunities that are best for your business
Best practices for strategic planning for your organization
5 key leadership strategies that will help you improve the culture of your organization
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3707] Mission Possible - Next Level Business Development Strategies to Grow your Business in 2023
[3845] Navigating Delicate Dialogues: The Hospice RN's Guide to Challenging Conversations
Crafted to empower hospice nurses with the essential skills and knowledge crucial for
effective communication in the emotionally charged context of end-of-life care.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Hospice
Program Description: This is an insightful presentation crafted to empower hospice nurses with the essential skills and knowledge crucial for
effective communication in the emotionally charged context of end-of-life care. You will explore practical communication strategies to engage in open, empathetic, and culturally sensitive
conversations with patients, families, and interdisciplinary team members. The presenter discusses crucial topics such as the judicious removal of unnecessary medications,
addressing the decision to decline IV therapy at the end of life, and facilitating alignment between patients and their families on non-covered equipment in hospice care.
By the end of the session, you will be well-equipped to navigate challenging dialogues, enabling you to provide compassionate care and support during the sensitive moments of hospice care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction,
vision and growth of the fastest-growing senior care agency in Central Texas. As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care
and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in
two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients
per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class C
hildren’s Hospital of Philadelphia.
[3845] Navigating Delicate Dialogues: The Hospice RN's Guide to Challenging Conversations
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
Transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: The pandemic has forced hospice organizations to stretch their resources to their breaking point.
We are seeing an escalation of early retirements, staff taking travelling contracts to gain higher pay and more work from home job opportunities.
Organizations must focus efforts on creating a culture of inclusion, treating employees as their #1 customer and maximizing recruiting techniques to
create high powered teams. Join this engaging workshop to transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.01.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
[1351]Enterprise Risk Management for Home Care
& Hospice
Subscription Type: Individual
Faculty:Poblenz
This program provides focus on how to establish a robust risk management program. It enables
the home health administrator to:
understand the key principles of risk managementidentify key elements of an enterprise risk
management programidentify strategies to minimize
riskunderstand options to finance
riskidentify common home care hazards/risks and
develop a plan to address those risksexplore common home care risk scenarios and how
to manage risk
This program is presented by Nancy T. Poblenz, RN, BSN, DDS,
JD, CPHRM. Nancy serves as the Litigation and Loss Prevention Director for
CHRISTUS Health, based in Houston Texas. In this capacity, she is responsible
for the claims investigation and litigation management of all matters involving
the healthcare system, including professional, general, employment, business,
class action and other litigation against CHRISTUS Health facilities.
She also coordinates the corporate response to all government
and regulatory investigations. As corporate Loss Prevention Director she is
responsible for leading all corporate loss prevention initiatives. She serves
on various corporate committees, including the corporate Quality Committee and
Clinical Policy Team, and is active in the CHRISTUS St. John Hospital Ethics
Committee. Nancy’s publications include an article on Medical
Futility published in the Houston Bar Journal and a chapter on Medical Tourism
in the First Edition of Enterprise Risk Management, a textbook recently
published by the American Health Lawyers Association. She is a frequent speaker
on healthcare related topics.
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Financial Reporting Overview
Summary:Overview of the basic financial records of an agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
Faculty: Peterson
Program Description: In this program you will learn how to read financial statements,
the significant aspects and relationships of the balance sheet, the statement of income and accrual versus
cash basis accounting. Also included is a discussion on the bank account, accounts receivable, start up costs, liability accounts and revenue recognition.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the significance of your financial statements
Discuss how to read a financial statement and balance sheet
Examine the statement of income and accrual versus cash basis accounting
Define the basic business transactions recorded in your accounting system
About the Presenter: Presented by John Peterson, CPA, MBA, President, Peterson & Peterson, PC.
John Peterson is President of Peterson & Peterson, P.C. He is a Texas licensed Certified Public Accountant and has a Masters of Business Administration
degree from the University of Nebraska. He is a member of the Texas Society of Certified Public Accountants, the American Institute of Certified Public
Accountants and Beta Gamma Sigma, the national honorary business scholastic society.
John developed tax, accounting, cost reporting, audit representation and management services practice to small and medium sized businesses.
He also developed the health industry market niche including home health agencies, hospice agencies, comprehensive outpatient rehab facilities,
skilled nursing facilities and Texas Home & Community Based Services agencies. His firm’s current client list totals over 800 and covers businesses
throughout Texas, California, Georgia, Hawaii, Illinois, Kansas, Michigan, and New York. He has created and provided health industry workshops to
home health executives and made presentations to the health industry association conferences.
John also represents the State of Texas on the 16 State Coalition Group that meets regularly with Palmetto officials to discuss current health
industry practices and problems. He is a past member of the Board of Directors and Audit Committee of MetroCorps Bancshares, Inc., a publicly
traded bank holding company with banks in Texas and California.
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
[1582] Financial Reporting Overview
[2176] Succeed at the BUSINESS of Home Care
Summary: Tactics, tools and techniques for monitoring and managing your agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Peterschmidt, Steve
Program Description: Everyone knows about the challenges
facing home care agencies today. In order to survive, agencies must be on top of not only the quality of care
but the BUSINESS of home care. This program walks viewers through the business elements that must be present
in any home care agency that wants to survive.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the basic business components required for home care agencies.
Describe the concept of “Managing to the Numbers”.
Discuss of the concept of “Evolving”.
Review effective tools and techniques.
About the Presenter: Steve Peterschmidt has over 20 years of management
experience at all levels of business and with a diverse group of industries. Most recently as the owner and administrator of an agency in Colorado.
Steve grew the agency from a self funded start-up with no employees, no patients and no revenue to a respected, profitable agency with an average
daily patient census of over 250, all in less than 5 years. Prior to the health care industry Steve worked in the weapons, aerospace and high
tech industries. Steve has taken the management, business and process control experience from these progressive industries and adapted it
successfully to health care.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[2176] Succeed at the BUSINESS of Home Care