Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Master your administrative responsibilities before a surveyor appears in the lobby!
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Administrators of home health and hospice agencies are responsible for implementing and
supervising the administrative policies and operations of the agency AND for supervising the provision of all services to agency clients on a day-to-day basis.
The time to ensure that you have mastered these responsibilities is not when the surveyor is in the lobby! This discussion of Chapter 97 rules can
potentially improve your survey outcomes and increase the likelihood of sustained success for surveys to come.
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring that agencies’ clinical practices and
documentation are in compliance with the Home and Community Support Services Agencies (HCSSA) licensure regulations to ensure successful surveys and optimal patient care.
TAHC&H Faculty/Presenter: Dana Madison, RN, BSN, MBA, Administrator/Owner, BSA Compassion Home Care; Mary Helen Tieken, RN, BSN, President, Nurses in Touch, Inc.
About the Presenter: Dana Madison is the Administrator / Co-Owner of BSA Compassion Home Care in Amarillo, Tx as well as
the Alternate Administrator / Co-Owner of two PAS agencies in Lubbock and Amarillo. Dana's health care experience includes working as a RN for 39 years, hospital administration
for 2 years, Practice Manager of a physicians' practice for 8 years and a home health administrator and owner for 24 years. Dana received her BSN from Texas Women's
University in Denton and a MBA in Health Care Administration from the University of Dallas. Dana served as the President of the Texas Association for Home Care & Hospice
from 2010-2012 and currently serves as the Treasurer for the Board of TAHCH.
About the Presenter: Mary Helen Tieken is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and
hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent
the last 27 years in home health and hospice.
[3143] All in a Day’s Work… “Surveyor is in the Lobby!”
Outliers - Friend or Foe?
Summary: Understanding
outliers, individual case outlier qualification and strategies for wound &
diabetic patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
Faculty: Teenier, Pamela
Program Description: Managing outliers can be like walking a
tightrope...each agency needs to manage resources, patients and community
needs. This program walks you through determining individual case outlier
qualification and how to determine your agency outlier payment percentage.
Basic strategies for clinical management of wound care and diabetic patients,
major factors in this complicated puzzle, is also examined.
Program Objectives: Upon completion of this program, the viewer will be able to:
Evaluate an individual cases to determine if they will qualify for an outlier payment
Identify ways to determine an agencies current outlier payment percentage
Discuss basic strategies for clinical management of wound care and diabetic patients
About the Presenter: This program is presented by Pamela
Teenier, RN, MBA, CHCE, HCS-D, COS-C, Assistant VP, Medicare Operations, Gentiva Health Services.
Education-Training Credits:
1.1 Hrs HCSSA Administrator/Alternate
[1521] Outliers - Friend or Foe?
[3681] Deciding the Future of Your Agency in a Post-Pandemic Environment
This session will help you inspire your team, through culture and leadership,
to begin the process of defining what the “new normal” looks and feels like for your organization.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Public Health Emergency (PHE) due to the COVID-19 Pandemic lasted much longer than anyone anticipated or desired.
Many regulations were adapted to assist agencies as they attempted to continue providing care in extraordinary circumstances. As the industry attempts to return to more normal
operations we have to wonder if it will it ever be truly “normal” again? Do we really want it to be? Some aspects, such as the ability to work remotely, have boosted employee
satisfaction and increased productivity. Is bringing everyone back to in person working situations the best plan? Should we have clinicians back in the office for education,
meetings and case conferences? Will changes impact my current staffing challenges, and how? This session will help you inspire your team, through culture and leadership,
to begin the process of defining what the “new normal” looks and feels like for your organization.
TAHC&H Faculty/Presenter(s): Sherry Teague, MESS, ATC, PTA, HCS-D, HCS-O, K&K Healthcare Solutions and Dr. Tonya Miller, PT, DPT, PhD, TYM Coaching LLC
About the Presenter(s): Sherry Teague, a native Floridian, is the CFO and co-owner of K&K Health Care Solutions. Sherry has been the driving factor in both
her and Dee’s movement from employment to ownership – first with a contract rehabilitation company (Integrity Rehab, Inc.) that provided physical therapy, occupational therapy and speech-language
pathology services to local home health agencies in Marion and Citrus counties, and then into their own home health agency, founded in 2003. In 2009, Sherry was honored with the Marion County Chamber
of Commerce “Small Business Person of the Year” Award. Sherry is dedicated to taking the pain out of continuing education for health care clinicians and administration by leveraging technology and
meeting customer needs. Sherry has a strong sense of community service, as evidenced by her volunteer status as an athletic trainer at Citrus High School for over 13 years, as well as her membership
with Rotary International that exemplifies service above self. Sherry received her athletic training certification from Valdosta State University (GA) in 1989, and her Masters in Exercise and
Sport Science degree from the University of Florida in 1991. She completed her A.S. degree at St. Pete Jr. College in St. Petersburg, FL, to become a physical therapist assistant in 1998.
About the Presenter(s): Dr. Tonya Miller is a national speaker and founder of TYM Coaching. With over 25 years of executive leadership skills and a
PhD in Leadership Studies, Tonya combines real-world experience with academic expertise. From coaching front-line healthcare providers to board room negotiations, Tonya uniquely tailors her
leadership coaching programs to fit any individual or organization. She’s passionate about personal growth and developing strong leadership cores committed to integrity, accountability, and
self-awareness. Managing a healthy personal and professional life is a priority for Tonya. Blending her love for all things nature and fitness, you’ll often spot Tonya running trail races.
Though she’s typically near the back of the running pack, she’ll cross the finish line with a bagful of litter she’s collected along the way. When she’s not outside tidying up her
little corner of the planet, Tonya loves to give back to her community. With a passion for volunteerism, Tonya is a founding member and executive director of a nonprofit summer camp
for ventilator-dependent children.
[3681] Deciding the Future of Your Agency in a Post-Pandemic Environment
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | March 11, 2021
Program Description: Do you see the words "palliative care" and think Hospice?
Many do, but that would be the furthest from the truth! Palliative care applies to a multitude of providers in the Home Care
Industry. Join Dr Linda Tavel in this insightful webinar as she delves into the definition and history of palliative care,
guidance on how to start a palliative program and palliative care best practices all while she applies this across the continuum of providers.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Linda Tavel, MD MBA FAAHPM, Hospice Medical Director
Texas Home Health and Hospice, AccentCare/Seasons Hospice
About the Presenter(s): Dr. Linda Tavel serves as National Hospice Medical Director for Accentcare Hospice and Hospice Medical Director
for Texas Home Health and Hospice in Houston, Texas. She graduated from the University of Texas Health Science Center at Houston, and completed a residency in Family Medicine at
Memorial Hermann Southwest Hospital, where she trained alongside chaplain trainees at the Clinical Pastoral Education program. She obtained an MBA from University of Houston a
t Clear Lake in 1999. She has practiced hospice and palliative medicine since 2001—full time since 2004. Her interests are in performance improvement, patient safety as it pertains
to the care of hospice and palliative care patients, and in decision making tools for advance care planning. She also has passions for creating a healing environment. Dr. Tavel is
a proud native Houstonian and lives with a Geriatrician, a Web Designer, and a cat.
[3581] Hospice | Palliative Care: Expanding Our Reach Across Providers
[PGM1803] I Want to Start a Hospice: How Does
that Work?
Subscription Type:Individual
Faculty:
Swiger,Markland,Tieken,McMinn,Sharp
If you are a home health agency and want to start a
hospice this program is for you. There are two program segments; segment 1 is a presentation
from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and
provide lessons learned when an established home health agency decides to venture into hospice,
including:
staffing issues
comprehensive assessments
regulatory differences including QAPI
convening the IDT/IDG
and the hospice role in nursing facilities
Segment 2 allows a panel of all five
home health and hospice experts to further discuss and address a series of written audience questions on this topic.
Program Goal: This program enables the viewer to understand regulatory and operational
differences between home health and hospice in order to make an informed decision about adding hospice care to home health.
About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation.
She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services.
She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health.
Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee,
Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations
in Texas, California, Kansas and Missouri.
Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice
consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the
Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for
Home Care & Hospice’s Clinical Practice Committee.
Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health
and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has
spent the last 27 years in home health and hospice.
Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services.
Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality
patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H,
is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with
calm, humor and a resolve to not become entrenched in the drama.
With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate
Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various
settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff.
Education-Training Credits:
1.75 Hr(s) HCSSA Administrator/Alternate
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
An in-depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Prior to Jan. 13, 2018, many of the things we “kinda” did okay, such as care coordination,
comprehensive assessment and plan of care management, became mandatory measures under the new Conditions of Participation. And agencies have struggled!
Surveyors continue to site quality of care, care coordination and care planning collectively as one of the top two deficiencies for agencies across the board.
By having an in depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other will lead to more streamlined processes,
develop effective care coordination practices and provide better, more patient-centered plans of care thereby helping to “survey proof” your agencies.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by developing effective care coordination practices in line with the updated home health conditions of participation to contribute to improved patient outcomes.
TAHC&H Faculty/Presenter: Apryl Swafford RN, BSN, COS-C, HCS-D, HCS-H, Home Health Solutions, LLC
About the Presenter: Apryl Swafford began her nursing career in 1993, obtaining a BSN from Jacksonville State University in Jacksonville, Alabama.
Her first few years were spent learning nursing, trial by fire style, in a 16 bed ICU unit. She transitioned into home health in late 1997 working PRN and weekends while learning her way and has
spent the majority of the years since working home health in some capacity. She has worked as a field clinician/case manager, clinical manager and leader of a cardiopulmonary specialty program.
During her tenure at the last two positions, she was responsible for chart audits, OASIS review and coding plus management of a team of nurses, therapist and home health aides.
Apryl is certified as an OASIS Specialist - Clinical (COS-C), and is a credential holder of the Homecare Coding Specialist (HCS-D) for both ICD-9 and ICD-10. During her free time, she enjoys
her family (there’s a lot to enjoy with 4 children and 9 grandchildren), working on the family’s small farm and running.
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
[3703] Employment Law
Learn the latest about the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 14, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends,
as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
In addition, agencies will learn the latest with the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
TAHC&H Faculty/Presenter(s): Kimberly R. Stuart, Shareholder, Crain, Caton and James
About the Presenter(s): Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could),
Kimberly learned early that to be heard, you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this
experience to use in her practice by dealing with her clients openly and frankly.
Kimberly began her legal career as a briefing attorney to Judge Margaret Garner Mirabal on the Court of Appeals for
the First District of Texas. That experience helped her to identify what it takes to preserve a record at trial and what judges look for in appellate briefing.
Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions
and Title VII litigation. She has also effectively represented employees and employers in matters related to covenants not to compete and
fiduciary duties. Additionally, Kimberly has successfully defended her clients, from Fortune 500 companies to sole proprietorships,
in products liability matters including toxic tort defense and appeals. In the area of premises liability, Kimberly won
victories for Fortune 500 companies, such as Walmart and Home Depot, in state and federal appellate courts.
Kimberly knows that the key to a good settlement is strong trial preparation. She prides herself on
building lasting and solid relationships with her clients so she can anticipate their needs
and guide them to the best decision, whether it is to compromise or go the distance.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts,
examining trade secret and confidential information protection, conducting self-audits to ensure regulatory compliance, and assisting
clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all
varieties of employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination,
breach of contract, and employment-related torts. She drafts, evaluates, and updates personnel handbooks,
workplace policies, employment contracts, and severance agreements.
Kimberly has defended numerous clients in matters before the Equal Employment Opportunity Commission,
Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies, resulting in dismissals.
[3703] Employment Law
[3302] Employment Law: What Employers Need to Know in 2020
An understanding of recent legislative and litigation trends affecting employment law.
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.11.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 11, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends, as well as best
employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
Program Learning Outcome: Participants will identify key compliance standards related to wage and hour laws.
TAHC&H Faculty/Presenter: Kimberly R. Stuart, JD, Shareholder, Crain Caton & James
About the Presenter: Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could), Kimberly learned early that to be heard,
you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this experience to use in her practice by dealing with her clients
openly and frankly. Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions and Title VII litigation.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts, conducting self-audits to ensure regulatory
compliance, and assisting clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all varieties of
employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination, breach of contract, and employment-related torts.
She drafts, evaluates, and updates personnel handbooks, workplace policies, employment contracts, and severance agreements. Kimberly has defended numerous clients
in matters before the Equal Employment Opportunity Commission, Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies,
resulting in dismissals.
[3302] Employment Law: What Employers Need to Know in 2020
[2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary:Key employment issues impacting the home health care and hospice industry.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty: Stern, Daniel
Program Description:
Two years ago it felt like a new employment rule was put into effect each week but now it seems like a daily occurrence.
Most of the activity is being generated by state and federal agencies making it extremely difficult to remain up to date
on employment law issues. This program presents the hot buttons of liability including which employees are exempt under
the Fair Labor Standards Act and how to pay them (the new regulations will make it much more expensive).
The federal government has also issued new guidance regarding independent contractors.
Compensable time quandaries such as travel, on-call, waiting time and bonuses (discretionary and/or non-discretionary) are discussed.
If you use the companionship exemption, you need to know the Department of Labor seems to have succeeded in basically eliminating
it for home health care agencies. The need to provide leaves of absence seems to have expanded to the point that employees may not ever have to come to work.
Finally, we are still having fun reading what the National Labor Relations Board says employees may post on Facebook about employers...and not be disciplined! Presentation Date: 11.17.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify key employment issues impacting the home health care and hospice industry
Discuss ways to effectively respond to the new issues impacting the home health care and hospice industry.
Identify expected changes in regulatory agency enforcement activity
Describe effective tools for preventing employment related claims
About the Presenter: Daniel Stern advises employers on labor and employment matters including
affirmative action plans; wage and hour issues; and discrimination and harassment claims. By recommending and developing effective employment policies
and procedures, he helps clients reduce the risk of employment-related lawsuits.
Dan works with employer clients to bring their existing workplace policies into compliance with best practices in
the human resources field, and he provides day-to-day counseling which enables clients to make wise decisions in human resource matters. Understanding the
frequent and complex employment issues continually faced by today’s employers, Dan has designed his practice so that he is readily and quickly available to his clients.
He is a frequent speaker and author on employment matters and labor-related legislative changes, with a particular focus on wage and hour issues.
He is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization.
[2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice
[3130] Navigating and Understanding the Importance of Employment Law
How understanding these laws can reduce your legal risk.
Presentation Info:
Presentation Date: November 12, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this presentation employment lawyers Angelo Spinola and Melissa Judd
from Littler Mendelson guide you through the alphabet soup of employment law and explain how understanding these laws can reduce your
legal risk. You will gain an understanding of recent legislative and litigation trends – including recordkeeping, time keeping systems,
off-the-clock work, independent contractors, and best practices for disciplining and terminating employees. You will also learn how to
identify problems and solutions, and use the resources available to you to keep your business on the right track.
Program Learning Outcome:
Participants will identify how to remain in compliance with wage and hour laws.
TAHC&H Faculty/Presenter: Angelo Spinola & Melissa Judd, Littler Mendelson
About the Presenter: Angelo Spinola regularly represents employers across the country in collective,
class, and hybrid actions brought under the Fair Labor Standards Act and various state wage and hour laws. Appearing on behalf of employers in federal and
state courts and administrative tribunals throughout the United States, Angelo has litigated all types of discrimination cases, including age, disability,
race, national origin, sex, harassment and retaliation. Additionally, Angelo regularly assists employers to promote an issue-free work environment through
counseling, training and other preventive strategies. He also conducts training on employment-related issues for management personnel, lawyers and human
resources professionals and is a regular speaker before business organizations and human resource groups on a wide variety of employment law topics.
About the Presenter: Melissa Judd Shareholder with Littler Mendelson, is an ardent advocate, offers candid advice,
and helps devise business-oriented solutions to maximize positive results and mitigate risk for her clients. Melissa represents and counsels management clients in
connection with a wide array of labor and employment matters arising under federal and state laws. She provides advice to her clients regarding best employment
practices and on various employment concerns to mitigate risk and ensure compliance with federal, state, or local laws, including
resolving wage-and-hour concerns and conducting effective investigations related to employee misconduct or allegations of discrimination, harassment, or retaliation.
[3130] Navigating and Understanding the Importance of Employment Law
[3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance
Guides you through the steps every company can take to reduce its legal risk.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Wage and hour compliance remains a particularly
challenging area for home care agencies to master and presents one of the highest risks of legal liability. This
presentation guides you through the steps every company can take to reduce its legal risk. You will gain an
understanding of the home care practices targeted in recent lawsuits and government investigations – including:
live-in and 24-hour shifts
background check protocols
pay per visit
rate manipulation claims
timekeeping procedures
When completed, you will be able to identify potential problems and with a better
understanding of the compliance materials available in the home care toolkit to assist with your plan for improvement.
Program Learning Outcome:
Participants will identify how to remain in compliance with wage and hour laws.
TAHC&H Faculty/Presenter: Angelo Spinola, Shareholder, Littler Mendelson;
About the Presenter: Angelo Spinola regularly represents employers across the country in collective, class, and
hybrid actions brought under the Fair Labor Standards Act and various state wage and hour laws. Appearing on behalf of employers in federal and state
courts and administrative tribunals throughout the United States, Angelo has litigated all types of discrimination cases, including age, disability, race,
national origin, sex, harassment and retaliation. Additionally, Angelo regularly assists employers to promote an issue-free work environment through counseling,
training and other preventive strategies. He also conducts training on employment-related issues for management personnel, lawyers and human resources professionals
and is a regular speaker before business organizations and human resource groups on a wide variety of employment law topics.
[3140] Advanced Concepts in Employment Law – Doing the Labor and Employment Compliance Dance
[3502] Avoiding Risky Business – A Texas Home Care Compliance Discussion
The latest legal updates in the home care
industry at the national, state, and local levels...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: In this presentation Littler Shareholder, Angelo Spinola, provides a high-level overview of the latest legal updates in the home care
industry at the national, state, and local levels. Angelo will advise on best practices to remain in compliance with the rapidly changing
legal landscape and discusses the highly anticipated legal practices that are most likely to result in new lawsuits as we move
through 2021. With a new administration in the White House and the COVID-19 vaccine, we must anticipate new challenges the industry
may face. Angelo provides you with the solid foundation you’ll need for your business to continue to thrive through 2021.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Angelo Spinola, Shareholder, Littler Mendelson, P.C.
About the Presenter(s): Angelo Spinolais a Shareholder with Littler Mendelson P.C., and is a lead attorney for the
Home Care Practice Group. He represents home care employers across the country in various types of actions brought under the Fair Labor Standards Act and various
state wage and hour laws. Appearing on behalf of employers in federal and state courts and administrative tribunals throughout the U.S., Angelo has litigated all
types of discrimination cases, including age, disability, race, national origin, sex, harassment and retaliation. Angelo’s experience also includes helping employers
respond to wage and hour investigations by the Department of Labor and state agency equivalents, conducting wage and hour practices audits, developing compliance
measures that minimize wage and hour exposure, and representing management in grievance arbitration. Additionally, Angelo assists employers with promoting an
issue-free work environment through counseling, training and other preventive strategies. He also conducts training on employment-related issues for management
personnel, lawyers and human resources professionals. Angelo received a J.D. from George Washington University Law School.
[3502] Avoiding Risky Business – A Texas Home Care Compliance Discussion
[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: A cash receipt plan to help keep cash in the bank.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Spears, Jan
Program Description: Home care and hospice revenues are becoming more and more
difficult to obtain and nearly impossible to keep in today’s atmosphere of non-traditional Medicare with the scrutiny of government
contractors in post payment reviews. This Program explores several key components of a cash receipts plan that will help the agency improve
its conversion of receivables to real “cash in bank.” Surrounding the agency with a robust and timely billing and collections process, while
incorporating key compliance steps, will assist the agency in maintaining its cash in post payment audits. This program also offers processes that
can be implemented to reduce the risk of denials, overpayments or suspension of payments.
Measuring revenue cycle performance over time will prove the worth of developing a comprehensive revenue management program
into home health or hospice operations. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify three typical threats to revenue cycle performance.
Recall two measures to improve the timely conversion of receivables to cash.
Identify three steps to incorporate clinical triggers into the revenue management plan.
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted
for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years she has successfully merged clinical and financial strategies into
successful operational plans for numerous providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by
federal contractors through all levels of appeals. Jan has also authored several publications including Home Health Agency—Policies and Procedures, “Care Guides
for Home Health Practice under PPS”. She heads a team of more than 25 consultants at MJS & Associates, LLC.
[2603] SHOW ME THE MONEY!! Bonafide Ways to Improve Cash Flow and Cash Maintenance
[1355]Caring for Your Hospice Business - a
Month in the Life of a Hospice Administrator
Subscription Type: Individual
Faculty:Spears
The heart of hospice is caring for the patient but caring for
the business of hospice must be the focus of the administrator. How can you get
on top of the business of hospice and stay there? This program traces the
business activities that the hospice administrator must manage through one
operational month in the hospice year. While the hospice administrator may be a
clinician with clinical oversight duties as well, the focus for this program is
the operational and financial activites that when performed well, signal a
healthy business environment. The program includes guidance on budgeting,
contracting, staffing, billing, collecting, compensating staff and more to
assist the administrator in establishing a report card on the hospice's overall
performance. Caring for the hospice business IS caring for the hospice
patient!
Presented by Jan Spears, MJS & Associates. Her
expertise as a business consultant to home care and hospice providers as well
as physician groups, hospitals, durable medical equipment suppliers, and legal
counselors has increased her demand to more than 20 states during the past two
years. As a certified educator, Jan uses teaching methodologies that simplify
the most complex theories into practical day-to-day advice for the entry level
or the most experienced health care provider. She heads a team of more than
thirty-five consultants at MJS & Associates, known for its solution-driven
approach to achieving best practice to clinical and operational standards for
all provider types.
Education-Training Credits:
2.0 Hr(s) HCSSA Administrator/Alternate
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice
Describes the process for setting up a CDI in your agency to improve multiple aspects of your agency's operation.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: CDI is rapidly making its way into the home health and hospice industry! The onslaught of medical reviews resulting in denial of
payment, significant overpayments, and even suspension of payments has pointed out one clear fact - a Clinical Documentation Improvement Program is tantamount to survival. The name is new;
the process is not. Agencies have been doing many pieces of CDI for years but have failed to formalize it into a robust CDI Program. Improving documentation to support skilled need,
coding, outcomes, quality initiatives, reimbursement is ongoing and is distributed among many roles in the office. But the time to formalize the program is NOW!
This presentation describes the process for setting up a CDI in your agency with the purpose being to improve patient outcomes, prevent denials, maintain survey readiness, improve the
integrity of documentation and coding process to ensure accurate reimbursement, protect the agency from liability and claims errors, improve Agency Star Ratings,
Value Based Purchasing Outcomes, and CAHPS while maintaining peace of mind in the agency's overall operation. CDI can be a part of the QAPI program, but
CDI goes beyond the QAPI program involving metrics, financials and operations in addition to clinical functions tracked in QAPI.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 02.09.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): M Jan Spears, CPCO, MJS & Associates, LLC
About the Presenter(s): Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 35 years’ experience in
health care administration and regulatory and reimbursement areas of practice. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for more
than 300 homecare providers in 25 states in the past 20 years. Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous
providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. Since
2015, Spears has also provided testimony as a Medicare reimbursement and billing expert at criminal trials for physicians, home health and other provider types involved in
Medicare fraud litigation, including the largest physician fraud case in U.S. history. She has authored several publications including most recently the development of
process and forms for complying with upcoming pre-claim review initiatives. Always the advocate for home health and hospice and as a certified educator in the state,
Spears is a frequent guest speaker at stakeholder association meetings in Texas and surrounding states where she provides practical guidance to people in the
trenches of the health care.
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice
[2974] Contracting with MCOs: Benefit vs, Pitfalls
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary:The pros and cons of working with MCOs in and out of network.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty:Spears, Jan
Program Description:
This program presents the pros and cons of working with MCOs in and out of network. As
traditional payor sources implement payment reductions, new payment models or move exclusively
to Managed Care, home health agencies are once again looking at the best way to work within the
Managed Care arena. Some MCOs can pick and choose their provider networks based upon
geographical area, STARs reporting, and pricing models. Medicaid MCOs typically offer below
market value contracts. Although the MCO must follow the home health rules, the payer can
establish additional requirements such as prior authorization, timeframes for physician signatures,
etc. that can be more stringent than the traditional counterpart. The avenues for appeals are
cumbersome and often leave the provider “holding the bag.”
Learn how to package your agency for
quality, cost and satisfaction in advance of seeking contracts with the MCOs in your area. Delivering
care in accordance with MCO requirements requires process modifcation for order development,
authorization management and billing. In addition, the presenter touches on best practice processes to improve
coverage and reduce days outstanding on your claims. Presentation Date: 11.15.2016
Learning Outcomes(s): Participants will actively engage in the activity and
indicate an intent to change or enhance their practice by delivering care in accordance
with Managed Care Organization (MCO) requirements while incorporating best documentation practices in order
to ensure coverage and reduce days outstanding on agency claims.
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates.
[2974] Contracting with MCOs: Benefit vs, Pitfalls
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
For the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Marketing in healthcare is an increasingly complex and dangerous endeavor.
Laws and regulations fail to provide clear guidance as to what the agency can and can’t do as it relates to hiring and training a sales force,
developing sales and promotion campaigns using electronic media, participating on community health fairs, and most importantly, making contact
with the right people, and competing against the big guys! The best ideas in the real-world sales environment often fail to meet the requirements
of the federal and state anti-solicitation laws, safe harbor requirements in the Anti-Kickback Statute, STARK rules, or the Gifts to Beneficiaries
limitations, and competitors are only too happy to report any perceived violations to government investigators who will take it seriously!
This presentation is designed for the administrator who needs to grow the business in a heavily regulated, highly competitive
marketplace while protecting the pocketbook from costly endeavors. Jan will review the regulatory restrictions that impose limitations on the provider,
BUT she will also introduce you to 9 successful marketing strategies that are economical, investigator friendly, and owner appreciated.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing
marketing practices in compliance with state and federal regulations.
TAHC&H Faculty/Presenter: Jan Spears, CEO, MJS & Associates, LLC
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates, LLC.
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency.
TAHC&H Faculty/Presenter: Jan Spears
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][10]marketing
Program Description: Health care facilities are faced with
the need to grow their businesses through the sharing of information about programs and services in an
effective manner. But the rules for implementing an effective marketing program in health care are
limited by several state and federal laws including the Prohibition of Solicitation Law, the
Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and
program directives. Failure to comply with these rules can result in disallowance of a referral,
monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter
explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations
as well as activities that the agency “can do” to promote its business in compliance the law.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change or enhance their
practice by implementing marketing practices in compliance with state and federal regulations.
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer
of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned
and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in
25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and
financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare
coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals.
She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][5]quality improvement
Program Description: All agencies believe they provide
quality service in an effective, efficient, and economically sound manner. But proving and backing up
the assertions requires a Quality Assessment and Performance Improvement (QAPI) program that
quantifies results in a measurable way. This program reviews the regulatory requirement for
QAPI program including selection of committee members, development of an effective QAPI policy
and plan, minimal requirements set forth by the state, and activities that can be performed,
measured, and quantified from point to point of review. It also provide updates
for the new QAPI condition and agency requirements applicable to Medicare certified home health
agencies to be implemented on January 8, 2018. The presenter also provides a sample policy and
procedure guide for the new requirements.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an
intent to change or enhance their practice by choosing quality projects that produce measurable outcomes to enhance patient care.
TAHC&H Faculty/Presenter: Jan Spears, Chief Executive Officer of MJS & Associates, LLC
About the Presenter: Jan Spears is Co-owner and
Chief Executive Officer of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field.
Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted
for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears
has successfully merged clinical and financial strategies into successful operational plans for
numerous providers nationwide. Jan serves as a Medicare coverage expert for health care facilities
who are undergoing audits by federal contractors through all levels of appeals. She has authored
several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3107] QAPI: Closing the Loop on Agency Performance
[2741] What Financial Reports Really Mean to the Health Care Manager
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary: Financial reports for non-financial folks...
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Spears, Jan
Program Description: Whether you are planning for growth and
need capital investment or a business loan, or planning for a sale and need a quick evaluation of
your agency’s worth, or if you simply need a measurement of your month-to-month progress, financial
reports are the first critical pieces to which you must look. If these reports are prepared internally or
from outsourced to an accounting firm, understanding the significance of the information is the responsibility
of the owner, administrator and, yes, the clinical management team. This program explains key concepts that your financials might reveal about the agency and covers topics such as....
standard reporting formats and recommended frequencies
cash vs accrual options
fixed vs variable costs
debt to equity ratios
break-even points
and a brief review of case-mix weights as these affect your revenue performance
You will learn some standard formulas that you can apply to trend your financial performance
from point to point in your reporting year in key areas such as management of accounts receivables through Days Outstanding calculations. This program is
presented in a friendly environment for the non-accounting managers! Presentation Date: 08.13.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify two reasons why clinical managers need to understand financial reports
Recall the difference between cash versus accrual methods in financial reporting
Identify three of the four standard financial reports formats that are products of financial data
Calculate Days Sales Outstanding as a component of evaluating accounts receivable stability
Identify four components that affect case mix rates for the Medicare home health patient
Calculate debt to equity ratio as a component of agency’s liquidity
About the Presenter: Jan Spears is Co-owner and Chief Executive Officer of
MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion
dollar home health care company as well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years,
Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves
as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has
authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[2741] What Financial Reports Really Mean to the Health Care Manager