TX HCSSA ADMIN: ANNUAL CE


Displaying 101 to 120 (of 239 products)
Hospice Clinical Documentation: Painting the Picture for Payment

[PGM2170] Hospice Clinical Documentation: Painting the Picture for Payment Summary: A focus on proper documentation for hospice. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement Faculty: Markland, Susan Program Description: Documentation is crucial to a hospice agency’s success. How does one paint the picture, but not the house? Complete and concise documentation provides smooth, accurate and timely payment to your hospice agency. This program presents and discusses documentation standards including an overview of International Classification of Functioning, Disability and Health (ICF), for each discipline, enabling viewers to comply with the documentation standards and presents an overall picture of documentation for ease in reimbursement for the hospice client. Program Objectives: Upon completion of this program, the viewer will be able to: List the 5 rights that are guiding principles of the Medicare Coverage Policy. Analyze documentation concepts that "Go Beyond the Diagnosis" to clearly support the patient’s decline in structure and function. Discuss the Palliative Performance Scale (PPS). About the Presenter: Susan Markland, RN, BSN is currently the Regional Director of Clinical Services for Scott and White Home Care and Hospice. Susan has 20+ years nursing experience with 12 years’ experience in Hospice Administration. More recently she has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even within the not for profit organizations. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor, and a resolve to not become entrenched in the drama. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [PGM2170] Hospice Clinical Documentation: Painting the Picture for Payment

Speaker
Markland, Susan
Model
2170

$45.00

1.5 Hrs
Hospice Referrals - Helping Physicians Make the Hospice Connection

[2668] Hospice Referrals - Helping Physicians Make the Hospice Connection Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate Summary: How to empower physicians to increase hospice referrals. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][10]marketing Faculty: Parker, Steve Program Description: In this program you will learn how to empower physicians to increase hospice referrals. Engage physicians with effective communication, marketing team collaboration, comprehensive branding, intentional messaging, and narrative/storytelling as business development tools. Understanding the value of end-of-life care for patients is key to increasing physician referrals at the right time. Apply these tools and watch your referrals grow. Presentation Date: 11.19.2014 Program Objectives: Upon completion of this program, the viewer will be able to: Engage physicians with effective, evidence-based communication techniques. Cultivate a collaborative environment between marketing and clinical professionals. Utilize narrative / storytelling as a business development tool. About the Presenter:
Steve Parker is the Director of Access and Marketing at Hospice Austin. Steve has served in a variety of executive roles in healthcare for the last 20 years. He is also a sought-after keynote speaker, conference trainer, storyteller, and singer. In spite of all of that (or maybe because of it), he is doing very little to keep Austin weird. [2668] Hospice Referrals - Helping Physicians Make the Hospice Connection

Speaker
Parker, Steve
Model
2668

$45.00

1.5 Hrs
Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assess

[3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment
These items are part of every medical review and there is a new focus on them during Medicare surveys. NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Presentation Info: Presentation Date: August 28, 2019 TAHC&H Event: TAHC&H Annual Meeting | Grapevine Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.5 Clock Hr(s) Continuing Education for Nurses 1.5 Contact Hr(s) This program awards CNE until 08.28.2021 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by the Texas Nurses Association - Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][3]basic principles of management in a licensed health-related setting §97.260[a][6]risk assessment and management §97.260[a][7]financial management Program Description: Regulatory Compliance is of grave concern always, but especially during times of heightened scrutiny by medical reviewers. CMS’ has stated concerns about the sources of clinical information for hospice certifications of terminal illness (CTI) and other recent reminders from CMS emphasizes the importance of compliance with CTI and Medicare election statement requirements. These items will be part of every medical review and there is a new focus on them during Medicare surveys. The comprehensive assessment of the patient is the ground work for the care to be provided and requires additional attention by most agencies. This program delves deep into the requirements for the CTI, Medicare election statement and comprehensive assessment and their impact on operations. It also covers other regulatory and billing necessities such as the plan of care, Notice of Election (NOE), and current medical review topics. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by implementing best practices in the comprehensive assessment of the terminal patient to contribute to optimal patient outcomes. TAHC&H Faculty/Presenter: Melinda A. Gaboury, COS-C, CEO, Healthcare Provider Solutions, Inc. About the Presenter:
Melinda A. Gaboury with more than 27 years in home care, has over 17 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PPS training, billing, collections, case-mix calculations, chart reviews and due diligence. ZPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board as ex-officio and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health Pocket Guide to OASIS-C2: A Reference for Field Staff. [3283] Hospice Regulatory Compliance: Certifications of Terminal Illness/Election/Comprehensive Assessment

Speaker
Gaboury, Melinda
Model
3283

$45.00

1.5 Hrs
Hospice: Practical Solutions to Regulatory Change

[1585] Hospice: Practical Solutions to Regulatory Change Subscription Type:Individual Faculty: Spears New program initiatives, revised licensure standards, federal rule changes–the realities are mind boggling! What often seems like a minor regulatory change can catapult the hospice administrator into a world of policy revision, staff training, medical community education, and, cost of care upticks. This program provides focus on the challenges the hospice administrator will meet to stay up-to-date with changes while continuing to move the hospice program into improved compliance. From policy & procedure changes required to comply with NAR and EMC checks to implementing new face-to-face encounters in 2011, planning for pediatric palliative care initiatives under development in the state, to PECOS worries & CAP challenges, the hospice administrator is challenged more than ever to keep current and be swift with compliance. This program is designed to provide solutions of regulatory change. Proposed or real regulatory changes will be reviewed with “how to comply options” laid out for the administrator’s review. Presented by Jan Spears, MJS & Associates Jan Spears has been actively involved in the health care field as a provider owner, operator, administrator and consultant for more than thirty years. A consultant for the past seven years, Jan has successfully merged clinical and financial strategies into successful operational plans for more than 300 providers in the past two years alone. Her expertise as a business consultant to home care and hospice providers as well as physician groups, hospitals, durable medical equipment suppliers, and legal counselors has increased her demand to more than 20 states during the past two years. As a certified educator, Jan uses teaching methodologies that simplify the most complex theories into practical day-to-day advice for the entry level or the most experienced health care provider. She heads a team of more than thirty-five consultants at MJS & Associates, known for its solution-driven approach to achieving best practice to clinical and operational standards for all provider types. Education-Training Credits: 2.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Spears, Jan
Model
1585

$60.00

2.0 Hrs
How Should Your Agency React When Something Goes Wrong?

[W3231] What the Heck! How Should Your Agency React When Something Goes Wrong?
Steps you should take to reduce your level of risk and make any necessary disclosures to the government. Presentation Info: Presentation Date: June 6, 2018 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs Continuing Education for Nurses 1.0 Contact Hr(s) This program awards CNE until 06/06/2020 CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by the Texas Nurses Association - Approver, an accredited approver with distinction by the American Nurses Credentialing Center’s Commission on Accreditation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management Program Description: Mistakes happen. What should you do if an “excluded” party is advertently hired? How should overpayments be handled? What are your obligations is you uncover evidence of patient abuse? How should you respond if you learn that one your marketing personnel has been engaging in improper or illegal solicitation activities? How should you react if a physician demands a “fee” in order to receive referrals? Join us as we discuss these issues and more! Attorneys Michael Cook and Heidi Kocher will discuss the steps you should take to reduce your level of risk and make any necessary disclosures to the government. Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change or enhance their practice by identifying methods of disclosing potential violations of federal laws regarding health care programs, the process for submitting the disclosures, and advantages and disadvantages of submitting a disclosure. TAHC&H Faculty/Presenters: Heidi Kocher and Michael Cook| Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. About the Presenter:
Michael H. Cook is a Partner and Co-chair of the Health Care Group at the law firm of Liles Parker, PLLC. Michael has more than 40 years of experience as a health care attorney in the regulatory, reimbursement, business, and policy areas. He has lectured and published frequently on topics of interest to health care providers and has served on a number of industry and government task forces and commissions. Michael has presented on the Comprehensive Joint Replacement Program Initiative to the National Association of Home Care and Hospice and the Kentucky Association of Health Care Facilities, and the TAHC&H, and on CJR/Bundled Payment Impact on Post -Acute Providers -- Navigating Alternative Payment Systems for the American Health Lawyers Association, sits on the Board of the Virginia Department of Medical Assistance Services (Medicaid), and served on a health care work group on delivery system reform for the campaign of Secretary Clinton for President. [W3231] What the Heck! How Should Your Agency React When Something Goes Wrong? Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker
Liles Parker Attorneys
Model
W3231

$30.00

1.0 Hr
How to Assess & Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer

[2743] How to Assess and Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer! Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary: Focus on pain management... HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Parker, Robert Program Description: Pain management continues to be problematic for a variety of reasons. Too often patients are told: It’s too early. You shouldn’t be having that much pain. I am afraid you will become addicted. These responses are never appropriate. In this program you can learn how to properly assess pain, address pain through appropriate interventions, and look at outcomes. Presentation Date: 08.13.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Differentiate between categories and classifications of pain Describe ongoing assessment of pain, the implementation of appropriate interventions, and the measurement of outcomes Discuss the pharmacologic treatment of pain About the Presenter:
Robert Parker is the Corporate Director for Palliative Care at Interim Healthcare for Texas and New Mexico. He has 30-years of experience in home health, hospice and palliative care. Bob is currently pursuing a Doctor of Nursing Practice degree at the University of Nebraska Medical Center, where he also holds an adjunct faculty position. He is a Committee Member and current Vice-chair of the Professional Education Committee for the National Hospice and Palliative Care Organization. Additionally, he serves on the newly formed Community-based Palliative Care taskforce for the Center to Advance Palliative Care. [2743] How to Assess and Manage Pain: I Can’t Give You Anything Else Should Never Be the Answer!

Speaker
Parker, Robert
Model
2743

$30.00

1.0 Hr
How to Develop Specialty Services That Increase the Bottom Line

[2177] How to Develop Specialty Services That Increase the Bottom Line Summary: Insight into identifying & measuring market demand and structuring specialty programs to meet customer needs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][10]marketing Faculty: Kenyon, Ginny Program Description: This program provides insight and tools that will assist viewers in identifying opportunities for new services specific to their geographic area and populations they serve, a step by step process for use of the tools and examples of three specialty services - Staffing Services, Concierge Transportation Services and Day Surgery Services - with components of each program and the suggested marketing focus. Viewers will gain an understanding of the use of demographics and the other components necessary to create effective, financially rewarding, specialty service programs. Program Objectives: Upon completion of this program, the viewer will be able to: Identify useful tools and data needed to identify potential specialty programs. Demonstrate the development of two potential programs and identify additional opportunities for specialty program development. Identify the issues and barriers to developing a successful specialty services in a private pay agency . About the Presenter: Ginny Kenyon is founder and principal of Kenyon HomeCare Consulting. Ginny's knowledge and passion for helping clients achieve unique success defines the mission of her company. Known for her ability to produce substantial results in a short period of time, Ginny is well versed in quick turnarounds, including once taking a client from $1.7M to $3M in a little under a year. Ginny holds a Masters in Nursing Administration with minors in Business and Health Services. She has worked as an administrator in Public Health, Home Health, Hospice, and Private Duty home care for the last eighteen years. Education-Training Credits: 1.00 Hr(s) HCSSA Administrator/Alternate [2177] How to Develop Specialty Services That Increase the Bottom Line

Speaker
Kenyon, Jennifer
Model
2177

$30.00

1.0 Hr
How to Get  Something Out of Your Financial Statements - Other Than A Headache

[2470] How To Get Something Out of Your Financial Statements (other than a headache) Summary: Dexter explores financial statements and shows you how to get more from them than just kindling. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty: Braff, Dexter Program Description: Every month...ok, maybe, maybe not...you get financial statements. They look impressive – lots of columns, numbers, and ledger accounts, perhaps even a profit. Unfortunately, as billing systems capture more and more data, financial statements have gotten so dense and unwieldy that the information you need – and the insight you can get – is beyond the reach of practically anyone without CPA in their title. Dexter explores financial statements and shows you how to get more from them than just kindling. Program Objectives: Upon completion of this program, the viewer will be able to: Identify the key components of a financial statement Evaluate the most important areas of the financial statement to focus on Discuss how financial statements can misrepresent the “true” performance About the Presenter:
Dexter Braff has more than 20 years experience in health care mergers and acquisitions. Prior to forming The braff group, he was an associate and senior appraiser with Telesis Mergers & Acquisitions. He also served as regional Director of Finance for Foster Medical Corporation. Dexter has written numerous feature articles on mergers and acquisitions and finance and has authored the chapter on Home Health Care Valuation in the Handbook of Business Valuation published by John Wiley & Sons. Additionally, Dexter is a frequent speaker at major industry conferences and state association meetings. Dexter holds an MBA from the University of Pittsburgh and received the Vincent W. Lanfear Award for academic achievement, a Masters of Science from the University of Oregon, and a Bachelor of Arts from Cornell University. Education-Training Credits: 1.50 Hr(s) HCSSA Administrator/Alternate [2470] How To Get Something Out of Your Financial Statements (other than a headache)

Speaker
Model
2470

$45.00

1.5 Hrs
How to Implement an Acuity Rating System in Your Hospice

[2828] How to Implement an Acuity Rating System in Your Hospice Agency Education-Training Credits: 1.5 Hr(s) HCSSA Administrator/Alternate Summary:How to calculate acuity and better evaluate patient needs. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting Faculty:Maughn, Allison Program Description: This program presents how you can use information captured through your EHR (electronic health record) to calculate acuity and better evaluate patient needs. This trending and benchmarking will allow the organization to build a sustainable business model, develop performance improvement plans, and be prepared for the population it serves. Presentation Date: 11.18.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Define patient acuity by the numbers. Calculate patient acuity. Evaluate operational opportunities where knowing acuity can be used. Discuss how knowing acuity can improve your operations. Demonstrate how acuity improves your budgeting and development of a business model. About the Presenter:
Allison Maughn is the Director of Suncoast Solutions, and has a Bachelor of Business Administration in Accounting, an MBA, and is certified as an Assisted Living Administrator. She spent over 14 years in the Hospice and Homecare industry as a provider before joining the Suncoast Solutions team. Allison’s practical experience spans Finance and Information technology, Operations and Executive responsibility for not-for-profit programs in both Hospice and Homecare. While our industry continues to be challenged, Allison has been in roles to respond to the needs of the agency, whether rural or urban and develop ways to work smarter and be efficient through the use of technology. She continues her passion and commitment to this industry and helping others across the nation. [2828] How to Implement an Acuity Rating System in Your Hospice Agency

Speaker
Maughn, Allison
Model
2828

$45.00

1.5 Hrs
How to Improve Outcomes While Dealing with Reimbursement Cuts

[2949] How to Improve Outcomes While Dealing with Reimbursement Cuts Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Salmons, Laurie Program Description: With the third year of PPS cost rebasing around the corner, it remains very important for agencies to monitor costs while improving clinical outcomes. Agencies MUST make their operations more efficient to preserve margins. Meanwhile, on the clinical front, reporting measures call for agencies to focus heavily on reducing ACH rates. Effective episode management that uses best practice processes and triggers will be the key to success in both these areas. Presentation Date: 08.10.2016 Learning Outcome: Upon completion of this program, the viewer will be able to: Describe CMS rebasing, Value-Based Purchasing, and episode management strategies to reduce risk. About the Presenter:
Laurie Salmons, RN, BSN, Clinical Consulting Manager, McBee Associates, has been a registered nurse for over 30 years with 20 of those years being spent in the home care industry. Her specialty is working with home care providers to improve the care delivery services of the elderly while in their homes through episode and disease management strategies. She has lectured on home care issues for the National Association of Home Care and Hospice and at regional and state conferences as well. Laurie co-authored a manual on Best Practices for the Home Care Patient. [2949] How to Improve Outcomes While Dealing with Reimbursement Cuts

Speaker
Salmons, Laurie
Model
2949

$30.00

1.0 Hr
How to Increase Referrals Without Increased Costs

How to Increase Referrals Without Increased Costs Summary: Insight into more effective marketing, sales and referral generation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Ferris, Michael Program Description: As agencies are faced with unparalled competitive challenges, protecting key accounts and growing their numbers will determine your agency's success over the coming years. This program provides focus on increasing referrals (revenues) without increasing costs. You will discover best practice tricks and techniques to control costs AND increase referrals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify strategies to increase return on investment for sales and marketing programs Discover which skills your sales people need and how to train and manage them Develop plan to manage referral process for implementation at your agency About the Presenter: Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate

Speaker
Ferris, Michael
Model
1353

$30.00

1.0 Hr
How to Save Face with Face-to-Face

[3050] How to Save Face with Face-to-Face Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:The latest and greatest advice on doing Face to Face right! HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][6]risk assessment and management §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Jennifer Warfield Program Description: The face-to-face encounter documentation has been a challenge for the home health industry, especially since the Medicare contractors have reported that preliminary results for the Probe and Educate Review were not favorable. We still have much to learn when it comes to achieving better results. If you have already received your five ADRs, use this presentation to learn how to make improvements going forward. Additionally, of course, for those who have either not received any ADRs or those who have received denials, this is your opportunity to learn effective strategies for making corrections. It’s important to note that accurate F2F documentation is an essential part of pre-claim reviews. Join PPS Plus’s Education Director, Jennifer Warfield, as she explains and defines required documentation, how to receive cooperation from providers, and how to respond to the ADRs for F2F documentation. Presentation Date: 08.10.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing nursing documentation practices that will meet the intent of the Face-to-Face requirements. About the Presenter:
Jennifer Warfield With over 30 years of healthcare experience, Jennifer Warfield serves as the education director for PPS Plus, provider of OASIS analysis software, based in Biloxi, MS. She is the author of two coding guidebooks, certified as a home care coding and OASIS specialist, ICD-10 trainer and frequently travels across the country to educate home health professionals on important industry topics, like Face to Face documentation, pre-claim review, value-based purchasing, OASIS accuracy and ICD-10 coding. [3050] How to Save Face with Face-to-Face

Speaker
Warfield, Jennifer
Model
3050

$37.50

1.25 Hrs
How to Turn Your Clients into Your #1 Referral Source for Private Pay

[2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay Summary:Client referral strategies yield positive dividends for private pay agencies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Marcum, Aaron Program Description: What if you could proudly say to others, “Our clients and their loved ones are our #1 referral source!” What does this statement communicate to those looking for home care? In this program, Aaron Marcum, the founder of Home Care Pulse, the leader in Quality Satisfaction research for the home care industry, will discuss top client referral strategies, used by Best of Home Care® award winning agencies. Viewers also learn why generating more client referrals is perhaps the best way to grow their business...along with how they can better tap into this powerful referral source. Program Objectives: Upon completion of this program, the viewer will be able to: Understand the relationship between happy clients and client referrals Explain how to motivate and create incentives for team members to get more client referrals Identify ways to implement the top methods, used by the Best of Home Care® providers, for obtaining client referrals About the Presenter:
Aaron Marcum is the Founder and CEO of Home Care Pulse, a leading organization who specializes in capturing and measuring client and employee satisfaction for hundreds of private duty home care agencies throughout the United States and Canada. Aaron is also the founder and creator of the annual Private Duty Benchmarking Study, now in its 4th annual edition. This powerful industry study has quickly become the largest, most reputable and in-depth study available for the home care industry. Aaron is passionate about helping home care agency owners and executives accomplish their goals, empower their employees, and confidently provide the best in-home care possible. Due to his expertise in capturing and measuring performance and his hands on experience as a former successful private duty home care owner, Aaron continues to be a popular national speaker and respected educator. Education-Training Credits: 1.25Hr(s) HCSSA Administrator/Alternate [2466] How to Turn Your Clients into Your #1 Referral Source for Private Pay

Speaker
Marcum, Aaron
Model
2466

$37.50

1.25 Hrs
I Need to Grieve Too!

[PGM2171] I Need to Grieve Too! Summary: Bereavement support should not be limited to patients and families...staff need support as well. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][2]development and interpretation of agency policies §558.260[a][5]quality improvement §558.260[a][8]skills for working with clients, families, and other professional service providers Faculty: Johnson, Donald Program Description: Patient and family bereavement is the preeminent form for support provided during the Hospice stay and afterwards. But what about the clinicians who are working with families everyday? Where does the Hospice staff go? This program examines Hospice bereavement and the needs and effectiveness of the different levels of bereavement care with a focus on the day to day needs of bereavement support for the staff. Program Objectives: Upon completion of this program, the viewer will be able to: Describe clinicians’ grief response to the death of a patient. Compare different models of grief. Discuss strategies to help clinicians deal with grief. Apply a stress practicum. About the Presenter: Rev. Donald K. Johnson, SJE, OSL, CFBC, PCS is the Anglican Vicar of St. Anthony’s of Padua. Don has pastored for over 15 years in rural settings in central Texas, and in urban settings with the homeless of South Dallas for the past 9 years. For the past seven years, Don has been involved with several hospices, and currently he is with Brentwood Hospice as Senior Chaplain, Community Liaison and Marketing. Reverend Johnson is a Lifetime Member of the National Certified Chaplains Association and is a member of the American Bereavement Association. Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate [PGM2171] I Need to Grieve Too!

Speaker
Johnson, Donald
Model
2171

$37.50

1.25 Hrs
I Want to Start a Hospice: How Does that Work?

[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate

Speaker
Swiger,Markland,Tieken,McMinn,Sh
Model
1803

$52.50

1.75 Hrs
ICD-10-CM Coding for the Pediatric Home Health Population

[2827] ICD-10-CM Coding for the Pediatric Home Health Population Education-Training Credits: 3.25 Hr(s) HCSSA Administrator/Alternate Summary: Guidelines of coding applied to the pediatric population; impact on billing & coding practices. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][7]financial management Faculty:Speckels, Lynn Program Description: The transition from ICD-9-CM to ICD-10-CM coding is underway and the impact is huge for the entire medical community. Anyone who is held to HIPPA (Health Information Privacy & Portability Act), not just those who bill Medicare and Medicaid, will be impacted. We are all required to follow the Coding Guidelines that incorporate coding conventions, general guidelines, and chapter-specific guidelines. All chapters will be used for coding pediatric patients; however, we will see some of these patients frequently coded from Chapter 16 (Certain Conditions Originating in the Perinatal Period — P00-P96) and Chapter 17 (Congenital Malformation, Deformation, and Chromosomal Abnormalities — Q00-Q99). This program reviews guidelines of coding and applies them to the pediatric population and addresses the impact that this change will have in billing and coding practices. It is recommended that Viewers have a basic understanding of ICD-9 coding and have access to an ICD-10-CM book to work through pediatric-specific scenarios. Presentation Date: 11.18.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify 3 reasons to transition to ICD-10-CM. Identify 4 ICD-10-CM coding conventions. Identify 4 ICD-10-CM coding guidelines. Demonstrate completion of a minimum of 3 coding scenarios using correct ICD-10-CM codes. About the Presenter:
Lynn Speckels BSN, is Vice-President for a leading home care consultant company, Healthcare ConsultLink, and has 20 years’ experience in home health working in direct care, management, and consulting. Lynn is a frequent presenter on many topics including Documentation and Regulatory Requirements, Outcome Based Care, Coding, OASIS-C1, Fraud & Abuse, and hospice. [2827] ICD-10-CM Coding for the Pediatric Home Health Population

Speaker
Speckels, Lynn
Model
2827

$97.50

3.25 Hrs
Improper Home Health and Hospice Marketing Practices:  Are Your Marketing Practices Legal?

[W3241] Improper Home Health and Hospice Marketing Practices: Are Your Marketing Practices Legal?
Addresses problematic home health and hospice marketing practices... TAHC&H WEBINAR: This webinar was presented on 06/05/2019. It is now available for on-demand access. Presentation Info: Presentation Date: June 5, 2019 TAHC&H Event: TAHC&H Monthly Webinars Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hrs CE Approval Statements:
· This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. HCSSA Topic(s) Addressed: §97.259[d][4]agency responsibilities §97.260[a][6]risk assessment and management §97.260[a][10]marketing Program Description: Marketing activities that would normally qualify as ordinary business courtesies if extended to an actual or potential source of referrals in other industries, are often illegal in the context of Federal health business programs. In this session, the presenters discuss a number of problematic home health and hospice marketing practices and whether such practices violate Federal or State laws. The training presentation topics cover: Review of Anti-kickback statute Review of Stark law Review of other potentially relevant federal statutes Other guidance Review of relevant Texas laws and guidance Discussion of problematic marketing practices Compliance tips Attorneys Heidi Kocher and Michael Cook also discuss the importance of ensuring that an agency’s employment of a Medical Director fully comply with applicable Federal and State laws. This webinar is 60 minutes and includes a brief Q & A session that follows. Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by incorporating strategies to ensure that their agency does not engage in marketing practices that violate Federal or State laws. TAHC&H Faculty/Presenters: Heidi Kocher and Michael Cook | Liles Parker Attorneys & Counselors at Law About the Presenter:
Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance related issues, including serving as a compliance director, chief privacy officer and interim chief compliance officer at a medical device manufacturer. In addition, she has represented and advised physician groups, home health agencies, DME companies, pharmacies, non-profit organizations, and licensed individuals. Her experience includes implementing the various requirements and aspects of a Corporate Integrity Agreement, responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. She also has significant reimbursement experience, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues. About the Presenter:
Michael Cook Michael H. Cook is a Partner and Co-chair of the Health Care Group at the law firm of Liles Parker, PLLC. Michael has more than 40 years of experience as a health care attorney in the regulatory, reimbursement, business, and policy areas. He has lectured and published frequently on topics of interest to health care providers and has served on a number of industry and government task forces and commissions. Michael has presented on the Comprehensive Joint Replacement Program Initiative to the National Association of Home Care and Hospice and the Kentucky Association of Health Care Facilities, and the TAHC&H, and on CJR/Bundled Payment Impact on Post-Acute Providers -- Navigating Alternative Payment Systems for the American Health Lawyers Association, sits on the Board of the Virginia Department of Medical Assistance Services (Medicaid), and served on a health care work group on delivery system reform for the campaign of Secretary Clinton for President. [W3241] Improper Home Health and Hospice Marketing Practices: Are Your Marketing Practices Legal? Subscribers to this webinar receive 24/7 on-demand access for one (1) month. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.

Speaker
Liles Parker Attorneys
Model
W3241

$30.00

1.0 Hr
Inbound Marketing: The Skinny on Social Media

[PGM2010] Inbound Marketing: The Skinny on Social Media Summary: Understand the role social media plays today, what's out there and how to integrate in your agancy marketing. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][8]skills for working with clients, families, and other professional service providers §558.260[a][10]marketing Faculty: Orsini, Merrily Program Description: Technology is changing how people find and choose home care providers. One of the biggest changes is the interactive component achieved through social media. From blogging to Facebook, from LinkedIn to Google+, Twitter to Pinterest, this program teaches you how to integrate traditional agency marketing into today’s strategy. Program Objectives: Upon completion of this program, the viewer will be able to: Discuss social media strategy and best practices Determine who your social media target is Evaluate how to reach your social media target(s) Describe popular platforms and how to use them Explain how to work social and traditional marketing together About the Presenter: Merrily Orsini, Managing Director of Corecubed, is an expert marketing strategist, multiple award-winning business leader, community activist and serial entrepreneur based in Louisville, Kentucky. She was a pioneer in the home care industry, creating a geriatric care managed model for non-medical long term in-home care in 1981. After selling that business in 1996, Ms. Orsini followed her passion for communications and design and started building Corecubed, a full service internet marketing company specializing in home care. Education-Training Credits: 1.50Hr(s) HCSSA Administrator/Alternate [PGM2010] Inbound Marketing: The Skinny on Social Media

Speaker
Orsini, Merrily
Model
2010

$45.00

1.5 Hrs
Increase Your Svc Value:Tips for Successful Participation in Medicare Value-Based Purchasing

[3046] Increase Your Service Value: Tips for Successful Participation in Medicaid VBP Education-Training Credits: 1.25 Hr(s) HCSSA Administrator/Alternate Summary:Texas Medicaid Value-Based Payments HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.260[a][5]quality improvement §558.260[a][7]financial management Faculty: Matt Ferrara, Director, Office of Quality Oversight, Andy Vasquez, Deputy Associate Commissioner of Quality & Program Improvement., Jami Snyder, Associate Commissioner, Medicaid/CHIP Services, Texas Health & Human Services Program Description: With over half of all Medicaid beneficiaries receiving services through managed care organizations (MCOs), states have a unique opportunity to use MCO contracts and relationships to accelerate wide-scale adoption of value-based payments (VBP). Texas is jumping on board with this concept and your agency needs the tools to succeed in this new world. It is key for providers to position themselves successfully to contract with MCOs by understanding the data needed to develop mutually agreeable quality based contracts. During this presentation you will hear directly from HHSC about how they are requiring MCOs to develop alternate payment structures between them and their health care providers to encourage innovation, quality and efficiency. Hear directly from Jami Snyder, Associate Commissioner, Medicaid CHIP, who also implemented VBP in Arizona about the approaches Texas is taking to implement VBP through MCO contracts. Don’t be left behind! Presentation Date: 08.09.2017 Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by evaluating MCO pay for quality programs in relation to their agency’s services. About the Presenter:
Jami Snyder is the Associate Commissioner for the Medicaid and CHIP Services Department at the Health and Human Services Commission, and serves as the state's Medicaid director. Jami most recently served as Chief Deputy Director for Medicaid and CHIP for HHSC. Prior to that, she served as the Chief Operating Officer for The University of Arizona Health Plans (UAHP), a division of Banner Health. She has over 18 years of experience in both the public and private sectors, including extensive regulatory experience stemming from her tenure with the Arizona Health Care Cost Containment System (AHCCCS) and the Arizona Department of Health Services, where she was charged with overseeing the state's Medicaid-contracted health plans, including compliance with established federal and state managed care regulations and performance in a variety of areas such as network sufficiency, payment modernization, customer service and the provision of self-directed care. Snyder graduated from Gustavus Adolphus College with a Bachelor of Arts in Political Science and has a Master of Arts in Political Science from Arizona State University. About the Presenter:
Matt Ferrara is the Director of the Office of Quality Oversight within the Quality and Program Improvement Section at the Texas Health and Human Service Commission (HHSC). This office manages and coordinates quality initiatives within the Texas Medicaid and CHIP programs, as well as across the various Texas Health and Human Service agencies. He has held this position for over 5 years. Prior to his employment at HHSC, Matt worked in the mental health and substance use disorder fields for 13 years for the Texas Commission on Alcohol and Drug Abuse, TDMHMR, and Texas Department of State Health Services. Before state employment, Matt served for 8 years in direct service and executive capacities for a private provider of community based long term service and supports in Central Texas and El Paso. He is a graduate of Texas State University San Marcos with a major in Social Work. About the Presenter:
Andy Vasquez has over 20 years of Texas Medicaid experience. During those years he has led teams through several evolutionary changes in Medicaid pharmacy benefits management. He spent the last 10 years serving as director of the Medicaid Vendor Drug Program and now serves as a Medicaid & CHIP Services Deputy Associate Commissioner. He leads five offices that recently joined to form the Quality & Program Improvement Section; working to improve the quality of healthcare for low-income Texans, especially people enrolled in Medicaid and CHIP. Andy is a graduate of the University of Texas at Austin with a Bachelor of Arts in Computer Sciences. [3046] Increase Your Service Value: Tips for Successful Participation in Medicaid VBP

Speaker
Ferrara,M & Vasquez,A & Snyder,J
Model
3046

$37.50

1.25 Hrs
Infection Control Components for Home Care & Hospice

[2822] Infection Control Components for Home Care & Hospice Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate Summary:Infection control compliance strategies. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities §558.259[d][8]infection control §558.260[a][3]basic principles of management in a licensed health-related setting §558.260[a][6]risk assessment and management Faculty:Kelley, Freda Program Description: This program presents the role of the hospice and home care administrator in the adoption and enforcement of infection control practices. With focus on compliance in our world today, setting the standard for basic infection control practices is crucial. Key infection prevention strategies are presented to assist in the management of re-hospitalization rates, patient satisfaction and quality patient care. The presenter also demonstrates how providers, practitioners, patients and lawmakers are all currently involved in this issue. Learn what you as an administrator should be asking of your agency with regard to this topic. Presentation Date: 11.16.2015 Program Objectives: Upon completion of this program, the viewer will be able to: Identify issues in standard infection control practices from our history and events in the world today that impact both patients and providers. List key implications for infection control practice in the home healthcare setting. State how providers, practitioners, patients and lawmakers are all currently involved in infection control issues. Identify the regulatory administrator responsibilities in infection control practice in the home care and hospice agency. About the Presenter:
Freda Kelley has been a Registered Nurse since 1975 and has personal experience with the changes of infection prevention and control practice over the years. Her focused area of practice in home care began in 1985. It was her initial experience as a PRN field nurse in a small, hospital-based home healthcare agency in rural West Texas that set her professional future. Freda has served as a Branch Agency Director, Administrator, Supervising Nurse and now as Vice-President of Clinical Services of a home care organization in Ft. Worth. [2822] Infection Control Components for Home Care & Hospice

Speaker
Kelley, Freda
Model
2822

$30.00

1.0 Hr
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