ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
Time Management for Administrators: Balancing Operations with Compliance
[3797] Time Management for Administrators: Balancing Operations with Compliance
How to manage day-to-day issues while working your compliance program.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Administrator’s and Clinical Supervisors never have "enough time". Compliance tends to get pushed to the back burner because it’s
seen as additional work that can be done when all the fires have been put out, until compliance becomes the bonfire we can’t ignore. In this presentation, there is a discussion of the day-to-day issues facing
home-based care agencies, and managing those issues while working your compliance program. Also discussed is how to document efficiently so that completing your compliance is just a matter of running
a report from your EMR. We can’t eliminate emergencies, but we can restructure to stop duplicating work and allow you and your team the one thing more important than coffee; TIME!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Ann Lozano, CEO, Forte Consulting Group
About the Presenter(s): Ann Lozano started in home health care accidently in 2006 while she was figuring out what to do with a
Political Science and Business degree in San Antonio. Her original plan of becoming Michael J Fox from Spin City didn’t seem to have as much potential as she originally thought.
A part time job in a private pay PAS agency turned into managing a private pay PAS agency which turned into Regional Director for a Medicaid PAS program and then to Administrator
at an adult Home Health Agency. She started her consulting company with her business partner in 2013 and since then has had the opportunity to work with Home Health and Hospice
clients across the US with a focus in Texas.
[3797] Time Management for Administrators: Balancing Operations with Compliance
- Speaker
- Lozano, Ann
- Model
- 3797
$30.00
Tips and Myths Leading a Multi-Generational Workforce
[3933] Tips and Myths Leading a Multi-Generational Workforce
Learn how to grow and improve your home health, hospice, or home care organization with practical
tips that unlock the power of a multigenerational team.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 13, 2025
Program Description:
There are many moving parts to any organization, but at the core, it’s people who make every industry tick! The emergence of multi -generational
teams has challenged leaders across the continuum of care to develop innovative strategies to embrace diversity of skill sets to build better and
more efficient teams. It has become evident that knowledge sharing, retention, and upskilling should be top of mind for all leaders wishing to
create a cohesive culture. Although diversity of the workforce is a proven way to scale organizations, there is often stereotyping and biases
which may challenge even the strongest organizational cultures. By learning to recognize and embrace these differences, organizations can
attract and retain top talent across the generations and build winning teams. This fun and enlightening presentation explores
various myths surrounding generations. Learn how to grow and improve your home health, hospice, or home care organization with practical
tips that unlock the power of a multigenerational team.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Tammy Ross, MHA, BSN, Senior VP of Professional Services, Axxess
About the Presenter(s): Tammy Ross
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health,
home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an
executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients
with clinical and operational strategic planning and development.
[3933] Tips and Myths Leading a Multi-Generational Workforce
- Speaker
- Ross, Tammy
- Model
- 3933
$37.50
Tips for Drafting Hospice Contracts with Nursing Facilities
[3288] Tips for Drafting Hospice Contracts with Nursing Facilities
Learn about the regulatory requirements for contracts between hospice providers and nursing facilities.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Learn about the regulatory requirements for contracts between hospice providers and nursing facilities.
This program highlights key provisions that will govern both parties' payment obligations and care coordination obligations, and it identifies common drafting pitfalls to avoid.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change their practice by identifying best practices in
drafting contracts between hospice providers and nursing facilities to meet regulatory requirements and contribute to improved patient outcomes.
TAHC&H Faculty/Presenter: Irma Jacobson, J.D., Jacobson PLLC
About the Presenter:
Irma Jacobson is a commercial litigator and administrative law attorney who
regularly practices in state, federal, and administrative law courts. She graduated from West Point in 2004 and served in Operation Iraqi Freedom
from 2005-2006. Irma has extensive experience representing clients in the health care industry and excels at providing legal solutions to complex
problems by tailoring strategies to fit each client’s specific need. She can assist with data privacy requests, both requesting disclosure and
defending against disclosure involving Health Insurance Portability and Accountability Act (HIPAA), Freedom of Information Act (FOIA), and the
Texas Public Information Act (TPIA).
Irma represents nursing home facilities, assisted living facilities, and home and community support services agencies (HCSSAs)
regarding compliance and licensure actions. She has been essential in securing favorable results for long-term care facilities while defending against
license revocations and appealing Medicare/Medicaid terminations and state and federal civil monetary penalties. She has extensive experience advising
long-term care facilities concerning audits by Medicaid Recovery Audit Contractors (RACs), Medicaid Integrity Contractors (MICs), Zone Program Integrity
Contractor (ZPIC), and other Medicare/Medicaid reimbursement matters. Her practice also includes representing benefit plans, providers, employers, claims
administrators, and insurers in disputes concerning the availability of mental health and substance abuse coverage under ERISA-governed plans.
[3288] Tips for Drafting Hospice Contracts with Nursing Facilities
- Speaker
- Jacobson, Irma
- Model
- 3288
$37.50
Tips for Hospice Providers: Things I Wish I’d Known
[3839] Tips for Hospice Providers: Things I Wish I’d Known
Explores hard lessons learned, shares clinical pearls of wisdom, ideas to ease transitions of care.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Hospice
Program Description: When it comes to patients entering that last chapter of their stories, the medical side
of the equation pales in comparison to the importance of a holistic, consistent, and compassionate presence on the part of the home care and hospice team.
This program explores some of the hard lessons learned along the trail, sharing some clinical pearls of wisdom as well as ideas to ease transitions of care,
as well as how a home health and hospice organization can build a consistent culture of exemplary care. “Parkey’s Rules” will be applied.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter: J. Robert Parkey, MD, MTS, HMDC, CMD, Hospice of Wichita Falls/Palliative Care of North Texas, Healing Hands Home Health
About the Presenter:
J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and
received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine
at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies
from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics.
Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly,
those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of
Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy
of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for
Bioethics and Humanities, and the Catholic Medical Association.
His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie
(a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three
daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and
the Academy of American Poets.
Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board
certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of
Post-Acute and Long-Term Care Medicine.
[3839] Tips for Hospice Providers: Things I Wish I’d Known
- Speaker
- Parkey, J. Robert
- Model
- 3839
$30.00
TMHP Revalidation, Re-enrollment and Enrollment
[3525] TMHP Revalidation, Re-enrollment and Enrollment
TMHP shares vital provider information on Revalidation, Re-enrollment and Enrollment.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program representatives from Texas Medicaid & Healthcare Partnership [TMHP] share
vital provider information on Revalidation, Re-enrollment and Enrollment.
You will learn about revalidation including if changes are needed, they must be done prior to starting revalidation. Furthermore, you will learn the difference between
Certified home health and licensed home health processes and gain helpful tips including that providers must complete their revalidation enrollment before the
end of their enrollment period. Providers can revalidate their enrollment up to 90 days before their deadlines through Provider Enrollment on the Portal (PEP).
If changes need to be done, start early, early, early.
TAHC&H Faculty/Presenter(s): Yolanda Brown, Israel Brarco, Texas Medicaid & Healthcare Partnership [TMHP]
About the Presenter(s):
Yolanda Brownis the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care.
She has 10 years of extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and
processing Medicaid Applications.
About the Presenter(s):
Israel Brarco is a TMHP Provider Relations Representative, in billing and education for
The Texas Medical Center, Gulf Coast Region. As a Provider Relations Representative, his job is to provide Billing and provider education and ensuring that
every Texan from oldest to tiniest Texan are receiving care without delay. He has over 30 years of billing and revenue cycle experience with extensive
knowledge in Medicaid education.
[3525] TMHP Revalidation, Re-enrollment and Enrollment
- Speaker
- Brown, Yolanda & Brarco, Israel
- Model
- 3525
$30.00
TPE Audits, ADRs Prepayment Reviews, Postpayment Audits and Suspensions
[3643] TPE Audits, ADRs Prepayment Reviews, Postpayment Audits and Suspensions | The Impact of these Administrative Enforcement Tools on Home Health and Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | May 4, 2022
Program Description: Effective September 2021, Target, probe and Educate (TPE) audits were reimplemented by most
Medicare Administrative Contractors around the country. TPE audits are merely the latest iteration of prepayment reviews being conducted by CMS contractors.
While the government has placed some restrictions on their use, contractors continue to exercise great latitude in their scope and the length that they are
imposed. Similarly, contractors remain in control of postpayment audits conducted and suspension actions recommended to CMS. In this webinar,
attorneys Lorraine Rosado and Lester Johnson will discuss these enforcement actions and outline the adverse impact each action can have on your
home health or hospice agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lorraine Rosado and Lester Johnson | Liles Parker Attorneys & Counselors at Law
About the Presenter(s):
Lorraine Rosadois a key member of Liles Parker’s healthcare team and has been an attorney at the firm for
nearly six years. She defends healthcare providers facing overpayment claims and counsels clients nationwide on compliance with healthcare statutes, regulations, and contract matters.
She has represented providers in panel qualification and termination matters. She has extensive experience working on complex cases involving both Federal and State violations of the
False Claims Act, including whistleblower cases. She is skilled in administrative litigation and appeals.
Lorraine has handled claims disputes involving most major healthcare payors, including Medicare, Medicaid, TRICARE, various BlueCross BlueShield entities,
and UnitedHealthcare. She is experienced working on large, complex administrative appeals of extrapolated alleged overpayments assessed by Centers for Medicare and Medicaid Services
(CMS) contractors, including Zone Program Integrity Contractors (ZPICs), Medicare Administrative Contractors (MACs), Recovery Audit Contractors (RACs), and Medicaid Integrity
Contractors (MICs).
About the Presenter(s):
Lester Johnson is a Partner at Liles Parker PLLC and is the Supervising Attorney for the
Firm’s Baton Rouge office. In addition, Les also serves as Co-Leader of the Firm’s Health Law Practice Group. Les helps clients navigate the myriad of regulatory,
compliance and business issues facing today’s health care providers and practitioners. Core areas of Les’s practice include handling Medicare & Medicaid appeals;
Medicare and Medicaid participation and compliance; Stark and Anti-kickback law compliance, state self-referral prohibitions and any other regulatory issues a client
may face. Les assists clients with operational and business issues involving hospital/medical staff relations, practitioner credentialing, health care contracting
issues, mergers and acquisitions, antitrust hurdles, joint ventures, and practice formation and restructuring.
Les is a frequent presenter on regulatory compliance, fraud & abuse, and business issues facing health care providers and practitioners.
He was named a Health Care Hero by New Orleans City Business Magazine, and was also recognized by the Gillis Long Poverty Law Center for his work to help open the
Lower 9th Ward Health Clinic, a free clinic opened in early 2006 in New Orleans’ flood ravaged Lower 9th Ward neighborhood.
[3643] TPE Audits, ADRs Prepayment Reviews, Postpayment Audits and Suspensions | The Impact of these Administrative Enforcement Tools on Home Health and Hospice Agencies
- Speaker
- Liles Parker Attorneys
- Model
- W3643
$30.00
Turning Up the Heat on Hospice Quality | CAHPS, HOPE, & High Temps
[3971] Turning Up the Heat on Hospice Quality | CAHPS, HOPE, & High Temps
Offers a clear, practical overview of what Hospice changes
mean and how to align your team for success.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
The Hospice Quality Reporting Program (HQRP) is entering a new era, and the regulatory temperature is rising.
With the rollout of the revised CAHPS survey and the transition from the HIS to the HOPE assessment tool, hospice leaders
must be prepared to adapt quickly and effectively. This session offers a clear, practical overview of what these changes
mean and how to align your team for success. Beat the heat with strategies designed to keep your organization cool,
compliant, and quality-driven through this critical season of change.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC and Chris Gallarneau, Senior Education Consultant, MAC Legacy
About the Presenter(s): Brian W. Lebanion
Brian Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health
care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and
providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and
quality assurance/performance improvement training.
About the Presenter(s): Chris Gallarneau
Chris Gallarneau is a Senior Education Consultant at MAC Legacy, specializing in hospice education, healthcare operations, sales and
marketing, and leadership development. As a certified ACHC and CHAP Consultant for Home Health and Hospice, Chris brings over 18 years of
diverse leadership experience in the hospice industry. He is also a dedicated member of The National Alliance for Care at Home (The Alliance),
member of Home Health and Hospice Financial Managers Association (HHFMA), and serves on the Texas New Mexico Hospice and Palliative Care Organization (TNMHPO)
and Texas Association of Home Health and Hospice (TAHC&H) Membership Committees.
Chris is passionate about enhancing patient care models and boosting employee satisfaction. He frequently speaks at healthcare and business conferences, sharing insights and inspiring others in the field.
[3971] Turning Up the Heat on Hospice Quality | CAHPS, HOPE, & High Temps
- Speaker
- Lebanion, B & Gallarneau, C
- Model
- 3971
$30.00
Turning Vision Into Value: Top 3 Business Opportunities for Private Duty Agencies
[3692] Turning Vision Into Value: Top 3 Business Opportunities for Private Duty Agencies
Learn the top three business opportunities for Private Duty agencies.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Older Americans with chronic illness and other maladies of aging insist on remaining as
independent as possible and aging in place. This presents the Private Duty arena with enormous opportunities. How can Private Duty agencies set themselves
apart? What innovations have you yet to capitalize on? Industry experts will discuss several opportunities that your organization can take advantage of to
serve your communities better while also increasing the value of your organization and having meaningful positive impacts on your bottom line. This session
will touch on the top three business opportunities for Private Duty agencies and help your organization become a trailblazer.
TAHC&H Faculty/Presenter(s): Sheila Davis, Executive Senior Vice President, Area Operations, Always Best Care Senior Services, LLC
About the Presenter(s):
Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations while
spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s inaugural
class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies while driving optimal
facility efficiency and productivity within multimillion-dollar businesses.
Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council, Quality Data Implementation Committee, Rural Advisory Council, Finance Committee &
Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board, Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee,
Private Pay Committee, Membership Committee, and Community Care Services Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health
Advisory Committee (SPHAC); serves on the WellSky Home Client Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations
at Always Best Care Senior Services.
[3692] Turning Vision Into Value: Top 3 Business Opportunities for Private Duty Agencies
- Speaker
- Davis, Sheila
- Model
- 3692
$37.50
Understanding & Implementing the Comprehensive Assessment, CoPs, & Care Coordination...
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
An in-depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other...
TAHC&H CONFERENCE RECORDING: This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Prior to Jan. 13, 2018, many of the things we “kinda” did okay, such as care coordination,
comprehensive assessment and plan of care management, became mandatory measures under the new Conditions of Participation. And agencies have struggled!
Surveyors continue to site quality of care, care coordination and care planning collectively as one of the top two deficiencies for agencies across the board.
By having an in depth understanding of Medicare’s definition of the four “C’s” along with how they build upon each other will lead to more streamlined processes,
develop effective care coordination practices and provide better, more patient-centered plans of care thereby helping to “survey proof” your agencies.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by developing effective care coordination practices in line with the updated home health conditions of participation to contribute to improved patient outcomes.
TAHC&H Faculty/Presenter: Apryl Swafford RN, BSN, COS-C, HCS-D, HCS-H, Home Health Solutions, LLC
About the Presenter:
Apryl Swafford began her nursing career in 1993, obtaining a BSN from Jacksonville State University in Jacksonville, Alabama.
Her first few years were spent learning nursing, trial by fire style, in a 16 bed ICU unit. She transitioned into home health in late 1997 working PRN and weekends while learning her way and has
spent the majority of the years since working home health in some capacity. She has worked as a field clinician/case manager, clinical manager and leader of a cardiopulmonary specialty program.
During her tenure at the last two positions, she was responsible for chart audits, OASIS review and coding plus management of a team of nurses, therapist and home health aides.
Apryl is certified as an OASIS Specialist - Clinical (COS-C), and is a credential holder of the Homecare Coding Specialist (HCS-D) for both ICD-9 and ICD-10. During her free time, she enjoys
her family (there’s a lot to enjoy with 4 children and 9 grandchildren), working on the family’s small farm and running.
[3282] Taking the Bull by the Horns: Understanding and Implementing the Comprehensive Assessment, CoPs, and Care Coordination in Effective Care Management
- Speaker
- Swafford, Apryl
- Model
- 3282
$45.00
Understanding How to Be Successful at Patient Collections
[3785] Understanding How to Be Successful at Patient Collections
Learn how other agencies are having success by being proactive with their patients’ payments for services.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: Now that home health agencies are having more and more non-Traditional
Medicare patients and private insurance patients, it is most imperative for agencies to turn to technology when performing intake and
insurance verification and prior authorizations for patients. Learn how to proactively, with technology, collect all of the intake
paperwork from the patient, financially counsel the patient and their family, collect necessary copays and deductibles, and much more before the nurse makes her
visit. At the time of the visit, clinicians should only be concerned with patient care not reimbursement from the patient.
In this presentation Petria will demonstrate to you how other agencies are having success by being proactive with their patients’ payments for services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Petria McKelvey, CEO and Founder, Precision Medical Billing
About the Presenter(s): Petria's expertise lies in hands on experience of billing for numerous home
health and hospice agencies throughout the years. She has been in the home health and hospice industry’s for over 21 years and has owned and
operated Precision Medical Billing for the past 17 years. She has supervised, hired, and trained 100s of medical billing staff and speaks
regularly at home health association conferences.
[3785] Understanding How to Be Successful at Patient Collections
- Speaker
- McKelvey, Petria
- Model
- 3785
$30.00
Understanding UMCC Standards and MCO Responsibilities
[3364] Understanding UMCC Standards and MCO Responsibilities
Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities...that affect HCSSA providers.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: What is the UMCC? The UMCC is the Uniform Managed Care Contract that governs
Texas Medicaid and CHIP Managed Care Services. In this session providers will learn why it’s so important to understand the States’ contract
which sets forth the terms and conditions for Health Plans participating in Texas Medicaid Managed Care, administered by HHSC.
Hear HHSC staff discuss key sections of the UMCC, its standards and MCO responsibilities so that you know what standards the MCO’s must meet and
why they may require certain processes for providers.
Program Learning Outcome: Participants will be able to verbalize understanding of key sections of UMCC standards and MCO responsibilities and identify the importance of understanding the State’s contract.
TAHC&H Faculty/Presenter: Sylvia Salvato, TX HHSC, Manager, Policy & Program Development, Medicaid and CHIP Services Department
About the Presenter:
Sylvia Salvato is a Manager of Medicaid Policy and Program Development with the Texas Health and Human Services Commission.
She has a Master’s of Social Work degree from Texas State University. In addition to nearly ten years of service to the state of Texas, Ms. Salvato has previous experience working in
environments including the federal government, long term care, acute care, behavioral health services, and clinical research.
[3364] Understanding UMCC Standards and MCO Responsibilities
- Speaker
- Salvato, Sylvia [TX HHSC]
- Model
- 3364
$37.50
Understanding Volunteer & Bereavement Coordination
[3966] Understanding Volunteer & Bereavement Coordination
Addresses the requirements for hospice volunteers and addresses accepted volunteer activities.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
Hospice volunteer and bereavement programs are essential to meet patient/caregiver needs and adhere to regulatory guidelines.
This session addresses the requirements for hospice volunteers and addresses accepted volunteer activities, the importance of ongoing recruitment
and retention and the value volunteers can provide for our patients and cost-savings.
Bereavement requirements from the initial bereavement assessment to the required bereavement follow-up and activities are discussed including
the experience required for staff supervising bereavement services and documentation required to support compliance.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][9]community resources
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Victoria Barron, MBA, BSN, RN, COS-C Clinical Consultant, Healthcare Provider Solutions, Inc. (HPS)
About the Presenter(s): Victoria Barron
Victoria Barron is a Registered Nurse who joined Healthcare Provider Solutions in December 2021 as a Clinical Consultant. As part of the HPS clinical consulting team, Victoria provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance.
With more than 38 years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, CHAP surveyor, mock surveyor, QAPI team member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse.
Victoria is a licensed Multistate Registered Nurse and is a CHAP certified Home Health and Hospice Consultant.
[3966] Understanding Volunteer & Bereavement Coordination
- Speaker
- Barron, Victoria
- Model
- 3966
$30.00
Unlocking Regulatory Success | Mastering Functional Assessments for PAS
[4003] Unlocking Regulatory Success | Mastering Functional Assessments for PAS Addresses the critical role of functional assessments in Personal Assistance Services (PAS) agencies, with a focus on Home and Community Support Services Agencies (HCSSAs) operating in Texas. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 19, 2025 Program Description: This presentation addresses the critical role of functional assessments in Personal Assistance Services (PAS) agencies, with a focus on Home and Community Support Services Agencies (HCSSAs) operating in Texas. You will learn how comprehensive functional assessments serve as the foundation for determining client needs, guiding service planning, and ensuring the assignment of appropriately skilled and compatible staff. The presentation emphasizes regulatory requirements set forth by Texas state licensing standards, highlighting the limitations of relying solely on community services contract case managers for assessment determination. Practical strategies for achieving compliance and enhancing quality of care is discussed, with actionable insights for agency administrators and PAS supervisors. Content applies to the functional assessment in other states as well. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC About the Presenter(s): Rosalind J. Nelson-Gamblin Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care, supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents, and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered, including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization. She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats. [4003] Unlocking Regulatory Success | Mastering Functional Assessments for PAS
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 4003
$30.00
Unlocking Secrets of Hospice Financial Management | Demystifying CAP Reporting & Calculation
[3908] Unlocking Secrets of Hospice Financial Management | Demystifying CAP Reporting & Calculation
A deep dive into the financial management of Hospice care, with a special focus on the
often-misunderstood Capped Annual Payment (CAP) Reporting and Calculation.
Presentation Info:
TAHC&H Event | Administrator Program | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 13, 2024
Program Description: In this comprehensive session, you will take a deep dive into the financial management of Hospice care, with a special focus on the
often-misunderstood Capped Annual Payment (CAP) Reporting and Calculation. This critical aspect of financial management can be complex, but it is essential to ensuring your Hospice agency’s
financial health and optimizing reimbursements. Led by an expert in the field, this session guides you step-by-step through the nuances of CAP reporting, helping you gain a clear understanding of
its importance and impact. You’ll learn how to accurately calculate and manage CAP, empowering your team to make informed financial decisions that can improve operational stability and sustainability.
Gain valuable insights into CAP reporting and transform your approach to Hospice financial management. You’ll walk away with the knowledge and tools to maximize your agency’s reimbursement potential and maintain financial stability.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.13.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[3908] Unlocking Secrets of Hospice Financial Management | Demystifying CAP Reporting & Calculation
- Speaker
- Lebanion, Brian W
- Model
- 3908
$30.00
Unlocking Secrets of Hospice Financial Management: Demystifying CAP Reporting & Calculation
[3820] Unlocking Secrets of Hospice Financial Management: Demystifying CAP Reporting & Calculation
Demystifies CAP reporting and calculation,
empowering you and your team to make informed financial decisions that will contribute to the success and sustainability of your Hospice agency.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This enlightening program delves deep into the world of Hospice financial management, focusing specifically on the elusive CAP (Capped Annual Payment)
Reporting and Calculation. It unravels the complexities surrounding CAP and equips you with the knowledge and tools to navigate this critical aspect of financial management in the Hospice industry.
The expert instructor will guide you through the intricacies of CAP reporting, helping you gain a comprehensive understanding of its nuances and importance in ensuring your Hospice agency's financial health.
You will learn how to effectively calculate and manage CAP, allowing you to optimize reimbursement and financial stability. Don't miss this opportunity to demystify CAP reporting and calculation,
empowering yourself and your team to make informed financial decisions that will contribute to the success and sustainability of your Hospice agency. This program will transform the way you approach financial management in Hospice care.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Brian W Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, Healthcare Consulting Manager, Wipfli
About the Presenter(s): Brian W Lebanion has more than 25 years of experience in the healthcare industry and provides consulting
services for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients
and providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[3820] Unlocking Secrets of Hospice Financial Management: Demystifying CAP Reporting & Calculation
- Speaker
- Lebanion, Brian W
- Model
- 3820
$30.00
Unplanned Hospital Readmissions of Seniors | What We Have Learned & What the Future Holds
[3983] CASE STUDY | Unplanned Hospital Readmissions of Seniors | What We Have Learned & What the Future Holds An important presentation with options for HHAs can contribute a positive impact. Presentation Info: TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: November 17, 2025 Program Description: This presentation reviews the history of why and when unplanned hospital readmissions of seniors became an important issue for U.S. policy makers, and for home health agencies. It also provides a review of the healthcare system response to the focus on unplanned readmissions. Researchers across the country, and around the globe, have published innumerable papers on the phenomenon and includes a discusssion of the four major focus areas of that research and what we can learn from their work. And finally, it looks forward and discusses options for how home health agencies can continue to have a positive impact on reducing unplanned readmissions. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][5]quality improvement Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Ronnie Madison, CFO/Owner, BSA Compassion Home Care About the Presenter(s): Ronnie Madison Ronnie Madison has been in the home health business since the mid-90’s with his wife Dana. He and his wife Dana, and now his three adult sons, operate multiple home health agencies in the Lubbock and Amarillo area, with a focus on geriatric care. He holds an MBA degree from the University of Dallas and a Bachelor’s of Science in Mechanical Engineering from Texas A&M University. He will complete his Doctorate in Business Administration degree this year and will graduate from the University of the Incarnate Word in December. Ronnie and Dana have been long-time supporters of TAHCH. He is a member of the TAHCH PAC and in addition to lobbying at the local level, makes multiple trips to Washington DC each year in support of the home health industry. [3983] CASE STUDY | Unplanned Hospital Readmissions of Seniors | What We Have Learned & What the Future Holds
- Speaker
- Madison, Ronnie
- Model
- 3983
$30.00
Use VBP lessons to Improve Clinical & Fiscal Outcomes
[3957] Use VBP lessons to Improve Clinical & Fiscal Outcomes
Addressing and programming for VBP
baselines can produce meaningful improvements.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
Home Health Providers have faced significant changes to care programming since the Impact Act transitioned to a Value-Based model under PDGM.
In addition, the arrival of Value-Based Purchasing (VBP) introduces a Pay-4-Performance (P4P) element to our industry. Finally, the VBP Model
outlines a series of elevated outcomes in terms of process, clinical outcomes, and Potentially Preventable Hospitalizations (PPH) that must be
achieved to qualify for the bonus. Though most HH Agencies may fail to achieve success with the VBP bonus, addressing and programming for VBP
baselines can produce meaningful improvements. By focusing on the clinical content of our programs in terms of efficiency, best practices, and
rapid value outcomes, agencies can achieve significant Star Rating improvements. Providers who focus on SOC Acuity accuracy increase HHRG payments greater than 20%.
Start today to plot a VBP-based Operational Improvement programs and watch your outcomes improve to levels that will change your agency!
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
TAHC&H Faculty/Presenter(s): Arnie Cisneros, Owner and President; and Kimberly McCormick, Executive Clinical Director; Home Health Strategic Management (HHSM)
About the Presenter(s): Arnie Cisneros
Arnie is the President of Home Health Strategic Management; he has 30+ years of experience as a Physical
Therapist across the care continuum, and he serves as a Post-Acute Consultant for multiple Health Systems and HH Providers. He is renowned for his adaptation of traditional Healthcare
operations to address ongoing CMS reforms.
About the Presenter(s): Kimberly McCormick
Kimberly is a highly accomplished clinical consultant in the Home Health industry,
is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health, 8 spent as Administrator of a Home Health Agency, has given
her the experience and the knowledge to provide unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of Utilization
Management and Operation Excellence in Home Health services. During her time as Administrator, she achieved deficiency-free surveys by The Joint Commission, deficiency-free
Department of Health & CMS surveys, and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting nationally on
home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry. has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health
care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and
providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and
quality assurance/performance improvement training.
[3957] Use VBP lessons to Improve Clinical & Fiscal Outcomes
- Speaker
- Cisneros, Arnie | McCormick, Kim
- Model
- 3957
$30.00
Using Technology to Optimize Home Care Staffing Resources
[3373] Using Technology to Optimize Home Care Staffing Resources
Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff ...
TAHC&H CONFERENCE RECORDING: This program was presented on 2/13/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 13, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
Program Description: Many Texas home health agencies are currently dealing with a staffing
shortage and also anticipating a greater health workforce shortage in the coming years. Employee churn – which can lead to canceled/rescheduled
appointments and undermine an agency’s ability to take on new patients – can lead to a breakdown in the continuum of care, weaker overall outcomes,
and an increased risk of readmissions. Learn how implementing a virtual care platform can help your agency better utilize in-demand specialists and
available staff while being able to provide better – meaning, more timely and higher quality – care to their patients.
TAHC&H Faculty/Presenters: AnnaMaria Turano,VP Marketing, SYNZI; Dave I. Davis, RN-BC, BSN, MA, ACRN, Chief Clinical Innovation Officer, AccentCare
About the Presenters:
AnnaMaria Turano AnnaMaria M. Turano is the Vice President of Marketing for Synzi.
She is responsible for leading all marketing and branding initiatives for the company. Prior to her client-side roles, AnnaMaria co-founded MCAworks, a
strategic marketing consulting firm advising Fortune 500 companies on developing growth strategies. A published writer, she is the co-author of Stopwatch
Marketing: Take Charge of the Time When Your Customer Decides to Buy (Portfolio: 2008) and has also been an Adjunct Professor of Marketing at NYU, Fordham
University, and the University of Tampa. She received both her B.A. and M.B.A. from the University of Chicago.
Dave I. Davis Coming Soon
[3373] Using Technology to Optimize Home Care Staffing Resources
- Speaker
- Davis, Dave & Turano, AnnaMaria
- Model
- 3373
$45.00
Value-added Services Provided by HCSSAs
[3963] Value-added Services Provided by HCSSAs Considering value-added services? Do it...but don't forget that HCSSA regulatory requirements still apply. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 27, 2025 Program Description: Among the many business decisions an administrator and owner must make, the critical decision is to provide value added services in addition to licensed services. Specialty providers, particularly those who have private pay division have the latitude to provide services that benefit the community and led to referral sources. However, the entity must still adhere to regulatory requirements for overlap and for documentation as it applies to client satisfaction and client care. Gain an ability to strengthen value added services, such as transportation and pet care, separate from licensed services. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][9]community resources Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC About the Presenter(s): Rosalind J. Nelson-Gamblin Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care, supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents, and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered, including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization. She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats. [3963] Value-added Services Provided by HCSSAs
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 3963
$30.00
Value-Based Purchasing | Where Does Your HHA / Hospice Fit In Delivery System Reform?
[W3640] Value-Based Purchasing | Where Does Your HomeHealth Agency Or Hospice Fit In Delivery System Reform?
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | February 2, 2022
Program Description: Value-based payments(“VBP”) and alternative payment methodologies (APMs) are
becoming more prevalent both in the public programs and private insurance. Additionally, the HHS has recently published new safe harbors
that directly affect these payment mechanisms. The session will discuss some of the various VBPs and APMs that may affect home health
agencies and hospices, the new safe harbors related to these payment mechanisms, how you can participate, and the pitfalls of which
to be aware. In this presentation attorneys Michael Cook and Heidi Kocher discuss these important developments.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Michael Cook and Heidi Kocher | Liles Parker Attorneys & Counselors at Law
About the Presenter(s):
Michael Cook has more than 38 years’ experience representing health clients of all kinds in regulatory, reimbursement,
fraud and abuse, compliance, business, strategic planning,and public policy matters, with a strong emphasis on post-acute providers. At the beginning of his career, Michael also was an
attorney with the Office of General Counsel at the United States Department of Health and Human Services where he represented the federal regulators of the Medicare and
Medicaid programs on matters of the highestlegal and political senstivity. He recently received the honor of Fellow from the American Health Lawyers Association.
In addition to his health care practice, Michael serves as a strategic health care advisor to a start-up company that has developed a health care related product to
protect seniors from fractured hips. He was appointed by Governor McAuliffe to serve on the Board of the Department of Medical Assistance Services that advises Virginia’s Medicaid program,
has served as a health care advisor to a number of candidates for state and national office, and recently received the Albert Nelson Lifetime Achievement Award fromMarquis Who’s Who.
He frequently lectures on topics of interest to health care providers and earlier this year presented on the topics of “Internal Investigations” for health care companies at the
2019 American Health Lawyers Association conference on Medicare and Medicaid Payment Issues and moderated a panel of State Medicaid Directors on the changing face of their
Medicaid programs in post-acute care for the AHLA Long-Term Care and the Law conference.
About the Presenter(s):
Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20
years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of
compliance and privacy programs, including developing and deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer
and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate Integrity Agreements, and responding to and defending audits from
Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University Law Center. She is licensed in Texas and
Maryland, and admitted to the U.S. Court of Federal Claims. She is Certified in Health Care Compliance.
[W3640] Value-Based Purchasing | Where Does Your HomeHealth Agency Or Hospice Fit In Delivery System Reform?
- Speaker
- Liles Parker Attorneys
- Model
- W3640
$30.00
