ANNUAL CONTINUING EDUCATION
Continuing Education programs are offered for (1) a designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs come from TAHC&H conferences & events to address a broad range of topics specific to Texas HCSSAs administrative responsibilities. Programs are added throughout the year as each conference/event concludes. All programs provide TX HCSSA Administration CE credits and many also provide Nurse CE. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility. Use the available FILTERs to narrow your search. Need help? Use our chat feature, email, or call for assistance!
What Does “New Normal” Even Mean?
[3661] What Does “New Normal” Even Mean?
How can you incorporate digital and virtual communications and a hybrid work environment from recruitment through onboarding and on to long-term retention?
Lauren Patrick shares her top tips and tricks for today’s business leaders!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: 2020 definitely sent everyone into a tail spin, and we have spent 2 years waiting to go back to ‘normal’.
But, is that what your staff, stakeholders, and clients actually want? COVID-19 may have finally given us all the shove we needed to embrace the digital transformation.
How can you incorporate digital and virtual communications and a hybrid work environment from recruitment through onboarding and on to long-term retention?
Lauren Patrick shares her top tips and tricks for today’s business leaders!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lauren Patrick | M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s):
Lauren Patrick has had a passion for non-profit work
since early in her college career. Lauren has provided marketing and programmatic support services in the sectors of education, social
services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the disability
services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant
care provider in Texas. Lauren’s work has been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories
to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a passion for generational marketing as well as using
digital resources to enhance networking relationships.
[3661] What Does “New Normal” Even Mean?
- Speaker
- Patrick, Lauren
- Model
- 3661
$30.00
When the Expert Becomes the Daughter | Leadership Lessons from a Family's Hospice Journey
Captured at TAHC&H's 57th Annual Meeting | September 1st-3rd, 2026 Release Date: Wednesday September 16th or sooner! Visit Again for Updated Program Information. HCSSA Admin CE: 1.0 Hr Nurse CE: 1.0 Hr SW CE: 1.0 Hr
- Speaker
- Lee, Annette
- Model
- 4041
$30.00
Why and How Value-Based Insurance Design (VBID) Matters to Your Hospice Organization
[3798] Why and How Value-Based Insurance Design (VBID) Matters to Your Hospice Organization
How VBID compnents affect your hospice and revenue collections.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: In its fifth year of testing, the hospice component of Medicare’s Value-Based Insurance Design (VBID)
continues to grow and evolve. In fact, the number of Medicare Advantage organizations participating in the VBID model increased by more than 35% and were expected
to provide coverage for more than 9.3 million Medicare beneficiaries in 2023. While those numbers are still out, what we do know is that if your hospice organization
has not been affected by this shift in payment for hospice services, it will be in the very near future.
In this session, Zaundra Ellis discusses components of the hospice VBID model, how they affect the care your hospice organization provides,
and how collecting your hard-earned revenue is different when working with a Medicare Advantage organization.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Zaundra Ellis, Vice President of Hospice Professional Services, Axxess
About the Presenter(s): Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the
hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess,
Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient
hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations
that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees
including the Education, Hospice and Medicare/Medicaid committees.
[3798] Why and How Value-Based Insurance Design (VBID) Matters to Your Hospice Organization
- Speaker
- Ellis, Zaundra
- Model
- 3798
$30.00
Will your Hospice Documentation Withstand the Scrutiny of a Medical Review Audit?
[3823] Will your Hospice Documentation Withstand the Scrutiny of a Medical Review Audit?
Go beyond the LCDs and common tools for documenting eligibility by drilling down to the details and characteristics that differentiate terminal and chronic patients with the same diagnosis.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: Accurate hospice eligibility documentation is critical to fulfilling the CoPs and payment requirements.
The lack of supporting documentation for a terminal prognosis is the number one reason for denial. Reviewers often look for a significant decline in patient condition.
Although this is not a requirement of hospice care, terminal prognosis is. This program helps clinicians document the slightest changes in baseline measures.
More importantly, you'll learn how to capture in documentation the occurring changes that support terminal prognosis – even without a decline in baseline measures.
Go beyond the LCDs and common tools for documenting eligibility by drilling down to the details and characteristics that differentiate terminal and chronic patients with the same diagnosis.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Leslie Heagy RN, COS-C, Director of Clinical Services, Healthcare Provider Solutions, Inc.
About the Presenter(s): Leslie Heagy Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS),
as the Clinical Services Manager, in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across
the country to achieve regulatory compliance. In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.
Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in
developing/implementing corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews,
provider education, developing and implementing quality and performance improvement programs for home health and hospice agencies.
[3823] Will your Hospice Documentation Withstand the Scrutiny of a Medical Review Audit?
- Speaker
- Heagy, Leslie
- Model
- 3823
$30.00
Workplace Safety | Enhancing Employee Skills & Awareness
[3959] Workplace Safety | Enhancing Employee Skills & Awareness
What steps has your organization taken to fully equip your team to handle potential workplace threats?
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
Workplace violence in healthcare is on the rise, and it's more critical than ever to prepare employees with the skills and knowledge to stay safe.
What steps has your organization taken to fully equip your team to handle potential workplace threats? Join the Arcuri Group for an engaging session where participants
will gain introductory knowledge in situational awareness by recognizing and understanding threats. Attendees will also be able to identify potential risks before they
escalate by the discussion of de-escalation strategies.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Chris Powell, Corporate Trainer, Arcuri Group LLC
About the Presenter(s): Chris Powell
Bio Coming Soon
[3959] Workplace Safety | Enhancing Employee Skills & Awareness
- Speaker
- Powell, Chris
- Model
- 3959
$30.00
Workplace Violence Prevention & Solutions - Personal Safety
[1541] Workplace Violence:Prevention & Solutions - Personal Safety Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. The program provides the definition of workplace violence and shares statistics that prove workplace violence can impact anyone, anywhere, and at any time. In this program Joe Rosner provides many helpful ideas to enhance one's personal safety and how to avoid certain situations in order to reduce your risk for personal violence. In detail, Joe also explains how to handle dangerous encounters with clear demonstrations, along with a field nurse, on key self defense techniques and the practical tools of self defense. He provides an overview of tazers, blunt weapons, sprays and improvised tools that can be used as weapons as well as weapons must be avoided to enhance one's personal safety. This program's goal is to enable the viewer to have more self confidence, be more aware of their surroundings and how to deal with possible situations that demand self defense. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1541
$30.00
Workplace Violence Prevention & Solutions - Personal Safety in High Risk Situations
[1543] Workplace Violence:Prevention & Solutions - Personal Safety in High Risk Situations Subscription Type: Individual Faculty: Rosner This program is part of the Workplace Violence : Prevention & Solution series, developed specifically for home care and hospice personnel. This program goes beyond the Personal Safety program, delivering valuable information about self defense usage that may be required, especially in high risk locations or situations. Joe Rosner explains and displays techniques for defense against physical altercations and protection from weapons. The psychology of attackers is discussed and outlines are given to provide the viewer with the best information on how to NOT become a victim of crime. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1543
$30.00
Workplace Violence Prevention & Solutions - Policy & Plan Solutions
[1542] Workplace Violence:Prevention & Solutions - Policy & Plan Solutions Subscription Type: Individual Faculty: Rosner Part of the Workplace Violence : Prevention & Solution series, this program is specifically designed for home care and hospice administrators, owners, human resource, management, and supervisory personnel. In it Joe Rosner presents workplace violence situations that can impact your agency, tips for avoidance, and suggestions on how to handle violent or dangerous interactions in the workplace. Throughout this program Joe presents guidance for organizational managers on development of new workplace violence and personal safety policies and plans (or guide in updating existing policies and plans) with over dozens of plan suggestions and applicable rationale narrative. If your agency does not yet have a workplace violence plan this program is a "must-have." For those that do, it provides a refresher on the importance of maintaining your plan - and may even provide many new suggestions to enhance the safety of your most important asset - your workers. This program is presented by Joe Rosner, Director of Best Defense USA, and a nationally recognized expert on safety and self-defense for real estate, homecare and hospice professionals. Education-Training Credits: 1.0 Hr HCSSA Administrator/Alternate
- Speaker
- Rosner, Joe
- Model
- 1542
$30.00
Workplace Violence: Planning, Protecting, & Preventing
[3547] Workplace Violence: Planning, Protecting & Preventing
How you can keep your workplace free from violence...
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: As leaders, you have probably asked yourself how you can keep your workplace free from violence in order to safeguard your employees.
Have you played out your plan in your mind?
Have you role played the plan with your staff?
Is your plan part of your emergency preparedness plan?
Learn about some recent legislative pushes to require agencies to comply with a prevention plan. Join Grace as she shares her
workplace violence experiences and discusses the factors that should be considered as you plan, protect and try to prevent workplace violence.
TAHC&H Faculty/Presenter(s): Grace Werckle, BSN, RN, Home Care Education Nurse Manager, Texas Association for Home Care & Hospice
About the Presenter(s):
Grace Werckle worked in the Homecare Industry for over 25 years prior to joining the TAHCH staff. She has had the wonderful
opportunity to serve in multiple roles at Home Health Agencies fulfilling positions varying from Administrator to DON/Clinical Supervisor to Case Management to Field RN. With this, Grace was able
to provide focus and specialty in QA, OASIS and Compliance and enjoyed learning and held both OASIS and Coding certifications in the past years. Grace received her Bachelor of Science in Nursing
degree from Incarnate Word College in San Antonio, Texas and currently works with Texas Association for Homecare and Hospice in the Home Care Education Nurse Manager role.
[3547] Workplace Violence: Planning, Protecting & Preventing
- Speaker
- Werckle, Grace
- Model
- 3547
$37.50
Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
[3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
Learn what is needed for filing a RAP and the penalty calculation for untimely RAPs
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Still questioning how your agency may be impacted by the full RAP requirements for 2021?
In this presentation Melinda Gaboury provides you with the opportunity to learn what is needed for filing a RAP and the penalty calculation for untimely RAPs.
Don't miss out on an outline of the NOA timing parameters along with operational processes for being effective with RAP submissions.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart
reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving
on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home
Health OASIS Guide to OASIS-D1.
[3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
- Speaker
- Gaboury, Melinda
- Model
- 3500
$45.00
