ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
Surviving & Thriving During Times of Great Change
[3318] Surviving & Thriving During Times of Great Change
It's about you and what you can do to make positive change happen for yourself and your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: In the wake of unrelenting changes surging through the private, government, and
not-for-profit sectors, today’s most urgent challenge has shifted. If you aspire to grow in your organization, you shouldn’t be spending your time
convincing yourself and others why change should be happening or why it should not be happening. You should be spending your time specifically
designing a plan to address the conditions and challenges of change itself.
This presentation is about you and what you can do to make positive change happen for yourself and your organization.
It focuses on the link between purpose and change, getting you in shape, enlisting people to support you, to perform, help facilitate change, and enjoy the process.
Program Learning Outcome: Participants will actively engage in the discussion by identifying how to address the challenges of change and facilitate
change management techniques to help grow in your organization.
TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates
About the Presenters:
Martha Bryan is a management consultant, author, speaker, and seminar leader
who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology.
With an education background in teaching, she has taught at both the high school and college levels and has held
administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to
positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations:
chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution.
She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that
time has worked with over 500 organizations and associations throughout the United States and Canada.
[3318] Surviving & Thriving During Times of Great Change
- Speaker
- Bryan, Martha
- Model
- 3318
$60.00
![TAHC&H Home Care Security Summit [A Six Program Package]](images/150x150 New.png "TAHC&H Home Care Security Summit [A Six Program Package]")
TAHC&H Home Care Security Summit [A Six Program Package]
[PKG7367] TAHC&H Home Care Security Summit [A Six Program Package]
HIPAA, Cybersecurity, Security Breaches and Artificial Intelligence topics are the focus of the special six-program package. Take advantage of this specially-priced package; get 6 hours of CE for the cost of 5 hours!
Presentation Info:
TAHC&H Event | Home Care Security Summit | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: June 5th & 6th, 2024
Package Description:
This is a specially-priced package of six (6) programs specific to and applicable to ALL Texas HCSSAs! Follow the links below for details on each of the six programs included in this package.
[3940] Cybersecurity | It’s Not Personal, It’s Strictly Business
Demystifies the complexity of cybersecurity for
organizational leaders determined to take actionable steps to protect their agency.
See This Program Description
HERE
[3941] Population Health for IT
Learn how the structure of a healthy and reliable cybersecurity
program looks very similar to a healthy and reliable clinical program.
See This Program Description
HERE
[3942] Artificial Intelligence Case Study | Use of AI in Home Health Agency
One agency's experience using AI and how it decreased documentation time, decreased home visit time and increased staff satisfaction and retention.
See This Program Description
HERE
[3943] Breaches in Homecare | Lessons Learned
Your peers share their experiences of breaches in their business and the legalities of handling them.
See This Program Description
HERE
[3944] Data Privacy Issues and Regulations | HIPAA and Beyond for TEXAS agencies
In addition to HIPAA, hear about the Information Blocking Rule and OCR's right of access initiative.
See This Program Description
HERE
[3945] Leadership Driving Innovation | Leveraging AI to Advance Your Agency's Impact
Presents challenges for leadership teams to innovate into their future, integrating advancing artificial intelligence within care at home models.
See This Program Description
HERE
[PKG7367] TAHC&H Home Care Security Summit [A Six Program Package]
- Speaker
- Multiple Presenters
- Model
- PKG7367
$180.00 $150.00
Take the Guesswork Out of Wound Assessment and Documentation
[3546] Take the Guesswork Out of Wound Assessment and Documentation
Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: Wound care, in general, continues to be an area of concern with most agencies when it comes to
assessment and documentation. Many clinicians and staff that audit charts struggle with the different types of wounds, what needs to be documented, and how to
document findings to paint a picture of what is happening with that wound. Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program. The presenter takes a practical look at wounds and best practices for assessment and documentation of wounds
and talks about the different types of wounds, the required physician documentation, methods and frequency of measurements, and
documentation elements that should be included. She also discusses ways the agency can ensure consistent documentation and what resources need to be provided to clinicians to ensure they are successful.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McCLammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s):
Lisa McCLammy has more than 24 years of nursing experience in various areas of healthcare. She currently
holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various state associations and well as
conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a Home Health Software company, and Director of
Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding of the challenges home care agencies face. Lisa is an
active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the Medicare/Medicaid and Clinical Practice committees.
[3546] Take the Guesswork Out of Wound Assessment and Documentation
- Speaker
- McClammy, Lisa
- Model
- 3546
$30.00
Taking the Intimidation Out of RN Delegation for Private Duty and PAS
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Do you ever worry that your caregivers could be “crossing the line” when
it comes to assistance with self-administration of certain medications? Do your staff really provide “hand-over-hand” assistance with eye drops
and inhalers? What about those clients who need their oral medications crushed or put in food? If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules. Our
primary goal in PAS is make the lives of our clients and their families simpler. So, if we “draw the line” at those much-needed tasks that
must be delegated, then are we really giving them the best service we can?
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s):
Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has been a Master Trainer for the Stress-Busting Program for
Family Caregivers, Co-founder of M.U.S.I.C. Project, a 501C3 organization focusing on implementing Music and Memory™ in regional nursing facilities, Volunteer
speaker for the Alzheimer’s Association, Board Member, past President for the Alamo Area Home Care Council and Founder of SLUSHER Consulting.
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
- Speaker
- Slusher, Candyce
- Model
- 3632
$30.00
Taking the Plunge: How to Dive into a Successful VBP with MCOs
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
Invaluable advice on opportunities that are available to agencies with health plans.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][7]financial management
Program Description: Have you ever thought about partnering with MCOs but then dismissed it thinking it’s not a win-win situation?
This presentation will challenge you to shift your mindset away from a “payor” perspective of HMOs and focus on developing a positive relationship with them as “health plans”.
Jerre van den Bent, Administrator, Therapy 2000 and Courtney Mullaney MS, CCC-SLP, Director, Health Plan Relations/Green Apple Administrator, share experiences and offer
invaluable advice on opportunities that are available to agencies with health plans. Not only will you learn what Value Based Purchasing (VBP) is and what the MCOs
expectations by state are, but this session will also bring to life the reality that an agency experienced while they developed successful relationships with these health
plans and debunked the myths of working with MCOs.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their
practice by stating what VBP is and identifying what steps agency should take to building a successful MCO relationship.
TAHC&H Faculty/Presenter(s): Jerre van den Bent, PT, Administrator, Therapy 2000 | Courtney Mullaney, MS SL-CCP, Director, Green Apple Health Plans Administrator
About the Presenter(s):
Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993, and has worked in
pediatric home care since then. In May of 2000, Jerre launched THERAPY 2000 out of the basement of his home. THERAPY 2000 quickly became a leader in the in-home pediatric therapy industry. The company acquired
Green Apple Therapy in 2017. The two companies currently provide services to more than 3000 families with a workforce of almost 400 physical, occupational and speech therapists. Jerre is a passionate volunteer
for the Texas Physical Therapy Association and the Texas Association for Home Care and Hospice. He has held numerous leadership roles in both organizations. His ability to raise funds for various Political Action
Committees has earned him the nickname “The Dutch Arm Twister”. Jerre regularly travels to the Capitol in Austin to meet with Texas legislators, advocating on behalf of the profession of physical therapy and the home care industry.
About the Presenter(s):
Courtney Mullaney is a speech-language pathologist who has been practicing for 20 years, the last 15 in the home health setting.
For the past 2 years her title has been Director of Health Plan Relations at Therapy 2000. During this time she has worked closely with health plans across the state to build relationships and develop
value-based agreements. Most recently, she has served as the Therapy Sub-Committee chair for the Pediatric Committee of TAHCH.
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
- Speaker
- van den Bent, J | Mullaney, C
- Model
- 3447
$45.00
Tech-Powered Engagement | Becoming the Employer of Choice in Caregiving
[3952] Tech-Powered Engagement | Becoming the Employer of Choice in Caregiving
Future-proof your workforce strategy and set a new standard for employee engagement in home care.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 26, 2025
Program Description:
The home-care labor market is changing fast—and so are the digital tools that shape the caregiver experience. In this program, you will hear how forward-thinking agencies are pairing proven engagement principles with the latest technology to attract, motivate, and retain top talent. You’ll see real-world examples of how data-powered recognition and gamified rewards can turn everyday workflows into moments that delight caregivers and drive measurable ROI. Break down what works, why it works, and how you can roll it out—no matter the size of your agency.
Key Takeaways:
Tech stack for retention: Evaluate and integrate engagement platforms that keep caregivers connected and inspired.
From data to action: Use real-time analytics and predictive insights to spot issues early and personalize recognition.
Automated rewards & recognition: Design a scalable, compliance-friendly program that triggers the right reward at the right moment.
Culture in the cloud: Leverage digital touchpoints to cultivate a culture of appreciation and growth from day one.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Alex Oosterveen, CEO, Caribou Rewards
About the Presenter(s): Alex Oosterveen
Alex Oosterveen is the CEO and co-founder of Caribou Rewards, a company transforming workforce engagement in home care. Caribou helps agencies become world-class employers through innovative rewards and recognition programs that make caregivers feel valued and motivated to perform their best.
Alex’s passion for home care is personal—his mother was a home care worker, and he saw firsthand the challenges caregivers face. Determined to make a difference, he started his career in senior care M&A before founding Caribou in 2016 to address the root causes of caregiver shortages.
Today, Alex leads Caribou’s growth, working with leading home care organizations and technology partners to drive meaningful workforce transformation for over 140,000 caregivers. His mission: ensure no person goes without care and no caregiver goes without the support they deserve.
[3952] Tech-Powered Engagement | Becoming the Employer of Choice in Caregiving
- Speaker
- Oosterveen, Alex
- Model
- 3952
$30.00
Technology & Innovations in Home Care | Compliance Considerations for TX Agencies
[3950] Panel Discussion: Technology & Innovations in Home Care | Compliance Considerations for TX Agencies
Adopting new tech doesn’t guarantee regulatory compliance or protection from citations.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 26, 2025
Program Description:
Technology is becoming increasingly important for homecare agencies, but with innovation comes responsibility. Agencies must understand that adopting new tech doesn’t guarantee regulatory compliance or protection from citations. It's essential to choose technology that fits the agency’s needs and to evaluate and document its effectiveness as part of the QAPI (Quality Assurance and Performance Improvement) plan. Agencies should stay informed, exercise caution, and ensure proper oversight to avoid legal or enforcement issues.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Panel Lead - Rosalind J. Nelson-Gamblin, Consultant, RJNG Health Care Consulting, LLC; Brian W. Lebanion, CEO/Consultant, BC Healthcare Consulting, Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC, J’non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree
About the Presenter(s): Rosalind J. Nelson-Gamblin
Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at
Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care,
supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about
assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents,
and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver
continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as
mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of
accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered,
including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent
living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization.
She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats.
About the Presenter(s): Brian W Lebanion
Brian has more than 25 years of experience in the healthcare industry and provides consulting
services for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients
and providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
About the Presenter(s): Heidi Kocher
Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues,
representing all kinds of health care providers of all size. Her experience includes serving as a chief privacy officer and interim
chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a
clinical laboratory that were under Corporate Integrity Agreements. She has significant reimbursement experience, responding to
and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges,
obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity
Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. In acknowledgement
of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas.
Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.
About the Presenter(s): J'non Griffin
J'non is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3950] Panel Discussion: Technology & Innovations in Home Care | Compliance Considerations for TX Agencies
- Speaker
- PANEL
- Model
- 3950
$30.00
Technology Revolution in Home Care
[3278] Technology Revolution in Home Care
A look at real life case studies of how technology is being implemented in home and community care.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:With an ever-changing competitive market, providers need to consider
how to deliver services more efficiently. This program takes a look at real life case studies of how technology is being implemented
in home and community care to assist in the delivery of services. What technologies are being implemented to record and monitor changes
in an individual’s health? What is being implemented in regional and remote areas to ensure the wellbeing of seniors?
Machine learning is a type of artificial intelligence that is concentrated on developing algorithms that
analyze data and predict future events with tremendous accuracy. It is a technology that is well suited to identify hidden trends and
patterns in vast amounts of data, not visible to the human eye. Jonathan Vallée, CTO of AlayaCare, an end-to-end home healthcare software
solution, discusses the importance of collecting and analyzing data, provide real examples of feasible tech solutions organizations
could implement today, explore the insights gained from utilizing machine learning, and present the results of two studies on applying
machine learning to streams of incoming remote patient monitoring vitals for decision support.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing remote patient monitoring as a tool to aid in improving optimal patient outcomes.
TAHC&H Faculty/Presenter: Jonathan Vallée, M.Sc., CTO, AlayaCare
About the Presenter:
Jonathan Vallée is the VP, Engineering at AlayaCare. AlayaCare looks to
deliver the next disruptive solution for the industry by combining remote patient monitoring, clinical documentation and back office software
supported by machine learning and optimization. Jonathan holds a M.Sc. in machine learning where he has been awarded the board of honors and
has worked as a data science researcher before taking the leadership of JDA’s data science team and now AlayaCare’s. Jonathan is an inventor
and co-inventor on four patents and strives to innovate the home healthcare industry.
[3278] Technology Revolution in Home Care
- Speaker
- Vallée, Jonathan
- Model
- 3278
$37.50
Testing Your Emergency Preparedness Plan
[3297] Testing Your Emergency Preparedness Plan
Best practices for testing your EP plan.
TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.259[d][6]emergency preparedness planning and implementation
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
Program Description:This presentation discusses the staff training requirements for both orientation and annual training,
how to collaborate with local, state, and federal agencies, illustrate the differences between the tabletop, functional, and full-scale test exercises, and review best practices in documentation.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by
applying methods learned related to implementing realistic and effective disaster drills at their agency in compliance with state and federal rules.
TAHC&H Faculty/Presenters: Beverly Sepulveda, BSN, RN, MBA, CEO, SynerImages Healthcare Consulting LLC
About the Presenters:
Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a
national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance.
Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry.
Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going regulatory compliance services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held senior management positions with Aetna, CIGNA, and
MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of America Home Health, North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup and compliance services, her firm also facilitates other business needs such
coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3297] Testing Your Emergency Preparedness Plan
- Speaker
- Sepulveda, Beverly
- Model
- 3297
$37.50
Texas DOL and TWC Issues for Homecare Employees
[3786] Texas DOL and TWC Issues for Homecare Employees
Current issues from Texas DOL and TWC that every employer must know!
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: This presentation covers the basic requirements of the Fair Labor Standards Act for paying minimum wage and overtime,
as well as exemptions from those laws, as well as...
recordkeeping
legal issues for wage deductions
best practices for drafting enforceable wage agreements
paying employees on time
minimizing the risk of wage claims
Also discussed during this presentation are...
advanced wage and hour law topics
minimum wage for the final pay period
how to deal with non-return of company property
most common pitfalls under the FLSA
what happens if an employee works for two or more related companies
how to handle final pay legally
Finally, the session addresses what to do when an audit or wage claim investigation happens, how to appeal adverse rulings, how wage judgments can be enforced by legal authorities,
and how to deal with upper management about the importance of following good advice for compliance with the laws.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tommy Simmons, Legal Counsel for the Commissioner, Texas Workforce Commission
About the Presenter(s): William T. (Tommy) Simmons serves as legal counsel for Commissioner Aaron S. Demerson, the employer representative on the Texas Workforce Commission,
where he advises the Commissioner on final-level unemployment, tax, and wage claim appeals and discrimination charges, assists business groups with employment-related legislation, and counsels employers on Texas
and federal employment laws. Mr. Simmons has served as legal advisor to the Commissioner representing employers since 1987 and has given over 2400 talks before employer groups. He authored the TWC book Texas
Guidebook for Employers - Especially for Texas Employers, is the assistant editor of the Employment Law Handbook of the Texas Association of Business, and produces mobile and web apps for employers.
[3786] Texas DOL and TWC Issues for Homecare Employees
- Speaker
- Simmons, Tommy
- Model
- 3786
$30.00
Texas Guardianship Reform | Choices, Self-Determination & Alternatives
[3922] Texas Guardianship Reform | Choices, Self-Determination & Alternatives
A comprehensive presentation and discussion!
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 12, 2025
Program Description:
This program presents and discusses decision-making and self-determination, including the dignity of risk. It also reviews the legal and practical aspects of the Texas guardianship process and
Texas guardianship reform. It explores decision-making supports, including the principles of person-centered thinking, and include a discussion of specific alternatives to guardianship,
such as supported-decision making. Additionally, it reviews supports and services that can allow individuals with disabilities meet their support needs without a guardian.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.12.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Jeff Miller, JD, Sr Policy Specialist, Disability Rights Texas
About the Presenter(s): Jeff Miller
Jeff has held various policy related positions at Disability Rights Texas (DRTx) starting in 2006, including work in the areas of health care access,
alternatives to guardianship, and special education. He is currently a Senior Policy Specialist focusing on issues including
Guardianship Reform, health care and community integration. In addition to extensive professional experience, Jeff is able to share his
personal experiences as a father of a son with disabilities. Jeff received his law degree from the University of Louisville School of Law and holds a B.A. in Speech Communication from the University of Houston.
[3922] Texas Guardianship Reform | Choices, Self-Determination & Alternatives
- Speaker
- Miller, Jeff
- Model
- 3922
$37.50
Texas’ Better Way to Preserve Family Estate Property
[3728] Texas’ Better Way to Preserve Family Estate Property
Outlines the benefits of the Transfer on Death Deed (TODD) that allows Texas property owners to transfer real property to heirs
without the need for a will and without the need for probate.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: The Transfer on Death Deed (TODD) allows Texas property owners to transfer real property to heirs
without the need for a will and without the need for probate. The presentation outlines the benefits of the TODD, which serves to unify title, avoid the court
costs associated with probate, and exempt the property from Medicaid estate recovery (MERP).
TAHC&H Faculty/Presenter(s): Paul Zambie, Attorney, Texas Legal Services Center
About the Presenter(s): Paul Zambie is a Managing Attorney with Texas Legal Services Center based out of Austin.
He currently manages the Legal Hotline for Texans. Prior to his employ with Texas Legal Services Center, he worked for a Houston based litigation firm
and an Austin based immigration firm. Mr. Zambie earned his undergraduate degree from the University of Texas in Austin and his Law Degree
from South Texas College of Law in Houston.
[3728] Texas’ Better Way to Preserve Family Estate Property
- Speaker
- Zambie, Paul
- Model
- 3728
$30.00
The 5 Levels of Home Care & Hospice Leadership
[3553] The 5 Levels of Home Care & Hospice Leadership
Everything rises and falls on leadership; nothing more, nothing less.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Great leaders constantly ask, ‘Who could do what I am doing now?’” Every home care and hospice leader and manager
is on one of these levels with their organization and the individuals on their team. And the good news is that every leader can move up to a higher level and raise the influence
of the organization. While you raise your own level, you can develop a plan to raise and equip your people to take on many responsibilities and authority you have… and allow yourself
to both move higher and create a lasting leadership footprint. Everything rises and falls on leadership; nothing more, nothing less.
TAHC&H Faculty/Presenter(s): Jim Mathis, IPCS, CSP, MDiv., CEO of Reinvention Nation, LLC
About the Presenter(s):
Jim Mathis is a bestselling author, International Platform Certified Speaking Professional (IPCS),
Certified Speaking Professional (CSP), and member of the John Maxwell Team. He has been writing, speaking and consulting for over 40 years internationally. Jim helps
business leaders who want to reinvent their organizations in changing and challenging economic climates and crises. He leads energetic, entertaining and interactive
business growth presentations across many industries. He will help you lead your people through crisis with the goal of adding value to them and your organization.
[3553] The 5 Levels of Home Care & Hospice Leadership
- Speaker
- Mathis, Jim
- Model
- 3553
$37.50
The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
[3513] The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
Best practice approaches to effecting change in the average
and median length of stay.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Program Description: Length of stay is one of the primary determinants in a hospice agency's clinical, quality, and financial success.
The most effective way to impact the length of stay is by stratifying referral source types. This presentation details best practice approaches to effecting change in the average
and median length of stay through analysis of current census and referral source diversification. Participants will be able to describe their agency’s length of stay patterns as
they relate to referral sources and apply best practice approaches to stratify length of stay in multiple referral source types.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Cindy Campbell, MHA Healthcare Informatics, BSN, RN, Director Operational Consulting, Wellsky
About the Presenter(s):
Cindy Campbell is a nationally recognized thought-leader and management consultant to the continuum of healthcare at home.
Cindy holds a Masters of Health Administration with specialty in Healthcare Informatics, and a Bachelor of Science in Nursing. She brings over 25 years of experience working across the continuum
of healthcare at home in advancing levels of leadership and eighteen years with Fazzi Associates, now proud to be a fully integrated member of the WellSky family of companies. As the Director of
Operational Consulting for Wellsky advisory services, Cindy and her team of highly skilled executives work nationally to help providers successfully navigate change in support of their mission
and business objectives. Cindy’s Wellsky advisory services teams help agencies leverage strategic thought and operational efficiency into organizational, work-process and clinical model design
for Home Health, Hospice, Advanced Illness Management, Palliative Care, Telehealth/RPM and Private Duty organizations throughout the United States. Cindy has served as a Board Member of the
National Association for Homecare & Hospice, Chair of the Pediatric Homecare & Hospice Association of America, member of the Executive Committee of the American Telemedicine Association’s
Homecare and Remote Monitoring Special Interest Group and Advisory Committee Member for Healthcare Unbound.
[3513] The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
- Speaker
- Campbell, Cindy
- Model
- 3513
$45.00
The Bottom Line of Better Care | Budgeting Strategies for Financial & Operational Success
[3968] The Bottom Line of Better Care | Budgeting Strategies for Financial & Operational Success
Explore practical approaches to budgeting that support both financial sustainability
and high-quality care delivery.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
Effective budgeting in home health, hospice, and home care is more than number-crunching — it's a strategic tool to align resources with patient needs,
regulatory requirements, and organizational goals. This session will explore practical approaches to budgeting that support both financial sustainability
and high-quality care delivery. Learn how to build, monitor, and adapt budgets using real-world data, productivity metrics, and forecasting models.
Whether you're a financial leader or clinical manager, this session will equip you with actionable insights to strengthen fiscal performance and operational outcomes.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Michael Simione, MBA, SimiTree, VP of Post Acute Data Analytics
About the Presenter(s): Michael Simione
Michael joined the SimiTree team in 2011 and has over 12 years of healthcare consulting experience.
As Managing Director of Financial Consulting for SimiTree, Michael Simione heads a team of financial experts
whose work leads the nation each year in the number of cost reports prepared for Medicare-certified hospice agencies.
In addition,he also collaborates with SimiTree’s growth and operational teams to assist hospice agencies
with strategic planning and operational assessments that allow organizations to leverage their strengths while
simultaneously addressing their weaknesses in order to improve financial performance. Simione’s areas of
expertise include, budgeting, data analytics and benchmarking, and his extensive work with SimiTree has
included development of comprehensive financial, clinical, and staffing analysis tools to improve client
efficiencies and financial performance. Michael Simione has a Bachelor of Science (BS) in Chemistry
from Bucknell University, and a Master’s degree in Business Administration (MBA) from Quinnipiac University.
[3968] The Bottom Line of Better Care | Budgeting Strategies for Financial & Operational Success
- Speaker
- Simione, Michael
- Model
- 3968
$30.00
The Brilliance of Resilience: How to Navigate Change and Thrive in Work and Life
[3790] The Brilliance of Resilience: How to Navigate Change and Thrive in Work and Life
Nine resilient habits for exploiting uncertainty and thriving in disruption and change.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Every person can effectively manage change and help others to do so by developing 9 resilient habits. Change is wearing down a lot of people these days.
It’s intense. More complex than ever. But the world continues to pressure organizations and people to improve performance like never before.We need new solutions.
We need new approaches that energize us and restore spirit and morale in the workplace. Resilience gives us all a needed lift to make us more effective performers, while helping
us be more in confidence in our lives. In this presentation Jeff Vankooten introduces these nine resilient habits for exploiting uncertainty and thriving in disruption and change:
Be Ready Not to Be Ready: Regard setbacks and change as challenges that will offer opportunities and help to bounce back from adversity quicker.
Make Full Use of the Present: Increase flexibility and confidence and acquire a stronger sense of confidence when faced with moments of uncertainty.
Work with the Long View: Improve the ability to understand and solve problems creatively and remain optimistic under pressure.
Let Go of What’s Going Away: Change previous responses to pressure to more effective resilient ones.
Take Time to Focus: Maintain performance and stamina during periods of high demand and be able to think clearly and logically under pressure.
Don’t should on yourself: Staying honest about who you are and being the best you can be to engage stress and grow from setbacks and disruption.
Don’t go it alone: Build strong supportive relationships with colleagues and the members of their teams and know when and where to ask for help when it is needed.Lighten up: Enliven the ability to use humor to maintain morale in others
Practice Bricolage: Use the limited resources you have to accomplish incredible things.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jeff Vankooten, Hospice Chaplain at Brookdale and Faculty Member at The Institute for Life and Care, Motivational Speaker
About the Presenter(s): Jeff Vankooten is an entertaining, informative, and inspirational speaker on the topics of resilience and meaning.
He takes the subject of death that seems morbid and taboo at first glance and turns it on its head to compel people to be inspired to live the deepest, richest, most vibrant life
possible. He has over 35 years experience speaking from the platform and has engaged audiences from non profit to Fortune 500. His primary audience are all those who are on front
lines of wanting to live a life that matters. In addition to speaking, Jeff is a hospice chaplain and keynote speaker.
[3790] The Brilliance of Resilience: How to Navigate Change and Thrive in Work and Life
- Speaker
- Vankooten, Jeff
- Model
- 3790
$30.00
The Building Blocks of a PAS Agency
[3824] The Building Blocks of a PAS Agency
Basics of developing PAS service lines, especially expanding into private pay.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program touches on the basics of developing PAS service lines, especially expanding into private pay
with a alternate culture to ensure success. Candyce also reviews the definition of what falls under the PAS licensure category and what does not and discusses specialty program options as competitive advantages.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant my primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.
[3824] The Building Blocks of a PAS Agency
- Speaker
- Slusher, Candyce
- Model
- 3824
$30.00
The Community Care Landscape
[3696] The Community Care Landscape
The most common actions that community care agencies have taken to
stay in the game.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In these times of COVID, the US Economy, increased gas prices, expiration of 1115 Medicaid Waiver and more,
how are community care agencies coping in these uncertain times? This collaborative session will discuss the most common actions that community care agencies have taken to
stay in the game. This will include discussion on new workforce solutions, best practices for recruiting, along with how innovations have played a key factor in many areas
of the business. You will also learn how to compete for the MCO market by bringing value and solutions to the bargaining table together with those metrics essential to Value Bases contraction.
TAHC&H Faculty/Presenter(s): Sheila Davis, Executive Senior Vice President, Area Operations, Always Best Care Senior Services, LLC and Erin Vallier, Account Executive, AlayaCare
About the Presenter(s):
Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations while
spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s inaugural
class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies while driving optimal
facility efficiency and productivity within multimillion-dollar businesses.
Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council, Quality Data Implementation Committee, Rural Advisory Council, Finance Committee &
Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board, Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee,
Private Pay Committee, Membership Committee, and Community Care Services Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health
Advisory Committee (SPHAC); serves on the WellSky Home Client Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations
at Always Best Care Senior Services.
About the Presenter(s):
Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music
Performance from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University.
After earning her bachelors, Erin transitioned to the home care space with a passion bred from personal and family experience. She has held management roles in the QA, intake, OASIS, and HR departments,
and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for. Erin was responsible for maintaining clinical documentation compliance, writing and
revising policies and procedures, and for writing and facilitating new hire training for all clinical employees, including EMR and OASIS education. Her last role in home health was marketing - a
natural segway to her role at AlayaCare – US Midmarket Director of Sales – where she leads a growing team of account executives.
[3696] The Community Care Landscape
- Speaker
- Davis, Sheila & Vallier, Erin
- Model
- 3696
$30.00
The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
Covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Do you know how compliant you are with the components of the CARES Act? Amy Knight has been on top of
this topic since Day 1 and has kept Texas agencies educated and updated. In this presentation, Amy covers PPP Forgiveness, Provider Relief Fund Reporting and Financial Planning.
She will direct you on where you go from here. She will challenge you on preparing for the future and asks you “What are you doing to adapt to this compliance?”
Program Learning Objective(s): Participants will actively engage in the discussion and identify where their agency stands on the
financial side of recovery and verbalize at least one item on how the agency is adapting to change.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s):
Amy L. Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience almost
exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers
including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3443] The Financial Side of Recovery: CARES Act Compliance-Where Do I Go From Here?
- Speaker
- Knight, Amy
- Model
- 3443
$45.00
The Fundamentals of Establishing Customer Loyalty
[3858] The Fundamentals of Establishing Customer Loyalty
Gain new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: In busy healthcare settings, true “Customer Service” tends to go by the wayside, as we
get wrapped up in day-to-day minutia. But succeeding in Home Care is about more than providing quality care and consistent staffing to your clients.
To achieve the ultimate goal in Home Care, we have to treat our consumers and staff like they’re the most important people in our agency – and they are!
In this program you’ll gain some new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
[3858] The Fundamentals of Establishing Customer Loyalty
- Speaker
- Slusher, Candyce
- Model
- 3858
$30.00
