ANNUAL CONTINUING EDUCATION
Continuing Education programs are offered for (1) a designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs come from TAHC&H conferences & events to address a broad range of topics specific to Texas HCSSAs administrative responsibilities. Programs are added throughout the year as each conference/event concludes. All programs provide TX HCSSA Administration CE credits and many also provide Nurse CE. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility. Use the available FILTERs to narrow your search. Need help? Use our chat feature, email, or call for assistance!
The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
Transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: The pandemic has forced hospice organizations to stretch their resources to their breaking point.
We are seeing an escalation of early retirements, staff taking travelling contracts to gain higher pay and more work from home job opportunities.
Organizations must focus efforts on creating a culture of inclusion, treating employees as their #1 customer and maximizing recruiting techniques to
create high powered teams. Join this engaging workshop to transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s):
Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
- Speaker
- Prescott, Jennifer
- Model
- 3700
$30.00
The High-Risk PAS Clients | Dementia, Behaviors, Falls, Elopement, Boundaries, & Staff Safety
Captured at TAHC&H's 57th Annual Meeting | September 1st-3rd, 2026 Release Date: Wednesday September 23rd or sooner! Visit Again for Updated Program Information. HCSSA Admin CE: 1.0 Hr Nurse CE: 1.0 Hr SW CE: 1.0 Hr
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 4047
$30.00
The Home Health 2025 Final Payment Rule & Its Impact on Texas Agencies
[3919] The Home Health 2025 Final Payment Rule & Its Impact on Texas Agencies
A detailed review of the 2025 Final Rule along with the impact that recent legislation will have on Texas agencies.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 13, 2025
Program Description:
2025 is set to be a year of major changes in the Home Health arena. This program will provide a detailed review of the 2025 Final Rule in Home Health. Any changes that are set to be implemented for 2025 will be reviewed
with best practices for implementation. Melinda discusses the most recent update on the Value Based Purchasing Expansion, which has already had numerous changes finalized for 2025 implementation.
And you won't miss out on the impact that recent legislation will have on Texas agencies.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7] financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 02.13.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3919] The Home Health 2025 Final Payment Rule & Its Impact on Texas Agencies
- Speaker
- Gaboury, Melinda
- Model
- 3919
$45.00
The Home Health Final Rule – Surviving the Attack on Rates
[3742] The Home Health Final Rule – Surviving the Attack on Rates
A deep dive into the current rates and all changes related to the home health final rule and how to survive.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: This presentation digs deep into the current rates and all changes related to the home health final rule
and how agencies should adjust their practices to survive the changes.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Healthcare Provider Solutions
About the Presenter(s):
Melinda Gaboury , with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is
also the author of the Home Health OASIS Guide to OASIS-D1.
[3742] The Home Health Final Rule – Surviving the Attack on Rates
- Speaker
- Gaboury, Melinda
- Model
- 3742
$45.00
The Hospice Final Rule 2026 | What's Changing and What It Means for You
[3999] The Hospice Final Rule 2026 | What's Changing and What It Means for You
Dives deep into the CMS Hospice Final Rule...
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
Get ready to unpack the big shifts ahead for hospice care in 2026! This presentation dives deep into the CMS Hospice Final Rule,
breaking down the financial, operational, and compliance changes that every hospice leader needs to understand now. It explores how reimbursement updates,
wage index adjustments, and evolving quality reporting expectations will shape the year ahead - and, more importantly, how your organization can turn
these changes into strategic opportunities. You will gain actionable insights, tools, and strategies to strengthen your agency's financial performance,
ensure compliance, and stay ahead of the curve as CMS continues to refine hospice oversight. Learn How To:
Decode key provisions of the 2026 Hospice Final Rule and their real-world implications.
Align operations and financial practices with the latest CMS updates.
Build an action plan that positions your hospice for success and sustainability in 2026 and beyond.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[3999] The Hospice Final Rule 2026 | What's Changing and What It Means for You
- Speaker
- Lebanion, Brian W
- Model
- 3999
$30.00
The Ins and Outs of a Vaccination Program: Give It a Shot!
[3526] The Ins and Outs of a Vaccination Program: Give It a Shot!
Learn about CDC Guidance on storage, handling, transport and administration requirements of vaccines.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Program Description: Homebound patients deserve an opportunity to receive vaccines
in their own home and several laws and regulations govern home care on the best practices of this option. This informative program
provides practical guidance on the regulatory and policy expectations of an effective vaccination program at your agency.
While agencies are able to administer many vaccines including influenza, Hepatitis B,
pneumonia and perform TB testing, via Texas Administrative Code ch. 558.303, there is legislation moving through the Texas
Legislative process right now that once signed by our Governor, will allow home health agencies to administer the COVID-19
vaccine and any FDA approved or authorized Vaccine created to mitigate or treat a communicable disease. In this program, you
will not only learn about CDC Guidance on storage, handling, transport and administration requirements of vaccines, but you
will have plenty of take away tools to bolster your policies and logs and leave confident on how to bill for these services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Osburn, RN, Home Health Solutions, LLC.
About the Presenter(s):
Jennifer Osburn is a Registered Nurse with over 27 years of combined
home health staff nurse, clinical management, administration, and technology experience. This diverse background combined with certifications
for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.As a seasoned Medicare regulatory
thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals
has created opportunities to present for The Joint Commission, CHAP, NAHC, and numerous state home health associations.
[3526] The Ins and Outs of a Vaccination Program: Give It a Shot!
- Speaker
- Osburn, Jennifer
- Model
- 3526
$45.00
The Retention-Resilience Loop | Why People Stay, Burn Out, or Bounce Back
[3972] The Retention-Resilience Loop | Why People Stay, Burn Out, or Bounce Back If you’re ready to stop reacting to turnover and start building sustainable engagement, this session will show you where to start. Presentation Info: TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: August 28, 2025 Program Description: Retention and resilience are not two separate challenges, they’re part of the same leadership problem. In this insightful breakout session, Dr. Heather Hodges shares new research from her 2025 Home Care Workforce Survey to reveal why employees stay, why they burn out, and what helps them bounce back. She blends field-tested leadership practices, employee voice, and the psychology of creativity in this session to give home care leaders a clear map for building cultures where teams feel supported, energized, and committed. If you’re ready to stop reacting to turnover and start building sustainable engagement, this session will show you where to start. HCSSA Topic(s) Addressed: §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC About the Presenter(s): Dr. Heather L. Hodges Dr. Heather Hodges is an organizational psychologist, keynote speaker, artist, and an expert in leadership development for home care organizations. She is the CEO and Founder of Hodges Group International, LLC. She is the author of, “Heart Work: How to Lead People, Build Culture, and Unleash Creativity in Home Care” (release August 2025) and the host of the “I’m IN!” podcast. Heather lives in Dallas with her husband, and they have two grown sons. She is a below-average pickleball player, but she makes an award-winning coconut meringue pie. [3972] The Retention-Resilience Loop | Why People Stay, Burn Out, or Bounce Back
- Speaker
- Hodges, Dr. Heather L
- Model
- 3972
$30.00
The Role of Interpersonal Skills and Emotional Intelligence in Home Care
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
Presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: The administrator of a home and community support services agency is tasked with ensuring quality care and
services to clients while also maintaining client satisfaction and enabling and respecting quality of life for clients. This can best be accomplished when the agency has a
culture of encouraging open, honest and respectful communication and staff self-reflection. The program presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction. The presenter also discusses the requirements for admission, transfer, and discharge as well as emergency
discharge when communication fails. Also provided are measures for evaluation of staff performance in interpersonal skills and communication while offering suggestions to ensure documentation of actions and requirements met.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Rosalind Nelson-Gamblin, Independent Healthcare Consultant, Former Senior Policy Specialist at HHSC
About the Presenter(s): Rosalind Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services Commission,
where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living, and day activity
and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations, developed and delivered
continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed
in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities,
and independent living settings.
Rosalind has been a public speaker for home care and hospice since 2000; and she is now an independent healthcare consultant.
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 3856
$37.50
The Role of the Supervisor in PAS | Building the Skill Set for Success
[3967] The Role of the Supervisor in PAS | Building the Skill Set for Success
...and it's more than meeting the minimum qualifications...
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
This program discusses the critical role of the supervisor in a personal assistance services agency.
It’s more than minimum qualifications. For success, an agency must focus on emphasizing skills such as communication, emotional intelligence, documentation review and internal and external customer service.
View and walk away with tools to monitor this critical growth potential for the PAS supervisor.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.â€
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line†to report any noted bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC
About the Presenter(s): Rosalind J. Nelson-Gamblin
Rosalind has been a public speaker and facilitator for home care and hospice since 2000. In August 2022, Rosalind retired from a 33-year career in state government ending at
Texas Health and Human Services, where she was a senior policy specialist for regulation of long-term care including hospice, home health, and personal care,
supportive palliative care, assisted living, and day activity and health services industries. As a health care consultant, Rosalind is passionate about
assisting entity leaders to understand and overcome compliance challenges while advocating for quality of life and quality of care for clients, residents,
and patients. She continues to analyze state and federal legislation for impact to providers and consumers, review state regulations, develop and deliver
continuing education and training to providers, and provide guidance to industry leaders through state and federal survey preparation activities, such as
mock surveys and leadership mentoring. Rosalind is a subject matter expert for federal/nationwide standards and possesses a keen understanding of
accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered,
including nursing/skilled nursing, assisted living, intermediate care for individuals with developmental disabilities, and independent
living settings. She serves on the Board of Directors for the Texas ~ New Mexico Hospice and Palliative Care Organization.
She is an avid gamer, loves comics and reading, and resides in Austin with her husband, son, and cats.
[3967] The Role of the Supervisor in PAS | Building the Skill Set for Success
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 3967
$30.00
The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone! Hospice agencies across the nation are surprised that their comprehensive assessment composite, as well as some of the individual scores are lower than expected
per CMS data. Did you know that even if you answer positively to some of these process measures, CMS has "Validation questions" embedded in the HIS to ensure your answers represent
the measure, as CMS defines it. Literally, you may say "Yes, we screened the patient for pain"- but if any of the following questions - date, rating or type of standardized tool are
not answered correctly, per the measure, CMS will change your answer to "No, we did not screen the patient for pain". This presentation uncovers these validation questions, and provides
a thorough understanding of the measures, per CMS guidance, and how to be successful 100% of the time!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Annette Lee, RN, MS, HCS-D, COS-C
About the Presenter(s):
Annette Lee has been in the home health and hospice arena for nearly 30 years!
10 of those years were spent working for the CMS MAC doing reviews and education for hospice and HH agencies. Annette left the MAC to found Provider Insights, Inc-
a consulting company that solely focuses on home health and hospice agencies. She brings her expertise from working with CMS, and the "real world" and marries these
experiences together to ensure compliance, quality and efficiency.
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
- Speaker
- Lee, Annette
- Model
- 3501
$37.50
The Strategic Executive's Guide to Managed Care | From cost pressures to value based growth..
[4028] The Strategic Executive's Guide to Managed Care | From cost pressures to value based growth...what leaders need to know Acquire essential intelligence and actionable strategies that will build confidence for sustainable growth opportunities in the value-based care era. Presentation Info: TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access Presentation Date: February 18, 2026 Program Description: Navigate the rapidly evolving managed care environment with confidence. This strategic session equips C-suite leaders from home health and hospice organizations with data-driven insights into healthcare cost pressures, government policy impacts, and value-based care opportunities. It explore how providers can navigate the new realities of a value-based world to enhanced reimbursement, reduced administrative burden, and position themselves for strategic success in managed care. You will acquire essential intelligence and actionable strategies that will build confidence for sustainable growth opportunities in the value-based care era. HCSSA Topic(s) Addressed: §558.259[c][2]information on the state and federal laws applicable to an agency §558.259[d][4] agency responsibilities §558.260[a][3] basic principles of management in a licensed health-related setting §558.260[a][7]financial management Education-Training Credits: TX HCSSA Administrator/Alternate Continuing Education 1.0 Clock Hr(s) Texas HCSSA CE Approval Statement This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations. TAHC&H Faculty/Presenter(s): Joe Russell, Vice President of Network Management & Contracting, Strategic Health Care About the Presenter(s): Joe Russell With over a decade of experience in the post-acute and long term care industries, Joe is a passionate and visionary leader dedicated to enhancing the quality, accessibility, and affordability of long term care and healthcare at-home. As the founder and president of Ohio Community at Home Network (OCHN), Joe pioneered the country's first home health specific clinically integrated managed care network that not only provided higher reimbursement rates and better contract terms, it also led to better quality of care and superior outcomes for both home health providers and patients. [4028] The Strategic Executive's Guide to Managed Care | From cost pressures to value based growth...what leaders need to know
- Speaker
- Russell, Joe
- Model
- 4028
$30.00
The Therapy Journey for Children with Chronic or Progressive Conditions
[3881] The Therapy Journey for Children with Chronic or Progressive Conditions
Addresses the unique therapeutic paths that children with
chronic or progressive conditions may demonstrate...
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: This training program addresses the unique therapeutic paths that children with
chronic or progressive conditions may demonstrate and will offer a lens through which we can view and analyze along the way. Context and
perspective are key when selecting assessment tools and interpreting findings, as well as when making decisions around medical necessity,
dosage, and interventions. Routines and priorities unique to the individual child/family are particularly important for children with chronic
or progressive conditions, given their complexity, and best practice for gathering and utilizing this vital information is addressed.
Additionally, perspective and language around goal development and collaboration with caregivers is explored. There are times in the
life of a child with a chronic or progressive condition where strategic use of the Maintenance Level / Prevent Deterioration frequency/dosage
level (as outlined in the TMPPM), may be most appropriate. This training program also describes the benefits of this dosage level, and
how it can be utilized most effectively.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.10.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Lawson, OTR, MS, Knowledge Is Now
About the Presenter(s): Jennifer Lawson has been an Occupational Therapist since 1996, and has
focused on pediatric practice since 1999. Since 2008, Jennifer has worked for THERAPY 2000, a growing pediatric home health therapy company.
As the Occupational Therapy Program Director for the company, she guides the quality of services provided through activities such as teaching,
training, mentoring, and resource development. As of January 2024, Jennifer is also the Director of Operations for Knowledge Is Now, a continuing
education and consulting organization. Knowledge Is Now aims to elevate the quality of service for children and families, as well as the experience
of professionals, through sharing of best practices in a variety of areas from the specifics of evidence-based clinical skills to leadership
and management, and everything in between.
[3881] The Therapy Journey for Children with Chronic or Progressive Conditions
- Speaker
- Lawson, Jennifer
- Model
- 3881
$30.00
The Top 5 Hospice Claim Denials and How to Avoid Them
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
A review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program provides a review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors. Targeted Probe & Educate is in full swing and this program helps navigate the edits and the denial percentages that are being produced.
It is imperative that agencies are prepared to successfully navigate the Medicare medical review process!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Leslie Heagy RN, COS-C, Director of Clinical Services, Healthcare Provider Solutions, Inc.
About the Presenter(s): Leslie Heagy Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS),
as the Clinical Services Manager, in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across
the country to achieve regulatory compliance. In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.
Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in
developing/implementing corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews,
provider education, developing and implementing quality and performance improvement programs for home health and hospice agencies.
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
- Speaker
- Heagy, Leslie
- Model
- 3821
$30.00
The Value of Reporting in Value-Based Purchasing
[3794] The Value of Reporting in Value-Based Purchasing
Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: The first Interim Performance Report is out. What does this mean and how do you
use the reports? How are you maintaining and/or improving your Value-Based Purchasing (VBP) outcomes data? Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President Quality and Education, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing
in regulatory compliance, both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004.
Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021.
In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee
and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3794] The Value of Reporting in Value-Based Purchasing
- Speaker
- Selman-Holman, Lisa
- Model
- 3794
$30.00
Therapy Documentation
[3830] Therapy Documentation
Covers the various aspects of Medicare Home Health therapy documentation.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Home Health
Program Description: This program covers the various aspects of Medicare Home Health therapy documentation.
Topics will include...
case scenarios
Medicare regulations
documentation principles
common errors related to the therapy medical review
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3830] Therapy Documentation
- Speaker
- Canaan, Charles [Palmetto]
- Model
- 3830
$37.50
THMP PEMS | Provider Enrollment and Management System
[3579] THMP PEMS | Provider Enrollment and Management System
An explanation of this new system and provider responsibilities.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Texas Medicaid & Healthcare Partnership’s (TMHP) Provider Enrollment and Management System (PEMS) is
coming soon. TMHP's Israel Barco explains this new system and provider responsibilities. Provider enrollment functions will be available through PEMS,
and providers must use the new system to enroll in Texas Medicaid. The new system will be the single tool for provider enrollment, reenrollment,
revalidation, and maintenance requests (maintaining and updating provider enrollment record information).
TAHC&H Faculty/Presenter(s): Israel Barco and Yolanda Brown, THMP
About the Presenter(s):
Israel Barco is a TMHP Provider Relations Representative, in billing and education for The Texas Medical Center,
Gulf Coast Region. As a Provider Relations Representative, hisob is to provide Billing and provider education and ensuring that every Texan from oldest to tiniest Texan are receiving care without delay. He has 30 years of billing and revenue cycle experience with extensive knowledge in Medicaid education.
About the Presenter(s):
Yolanda Brown is the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care. She has 10 years of
extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and processing Medicaid Applications.
[3579] THMP PEMS | Provider Enrollment and Management System
- Speaker
- Barco, Isreal
- Model
- 3579
$22.50
Time Management for Administrators: Balancing Operations with Compliance
[3797] Time Management for Administrators: Balancing Operations with Compliance
How to manage day-to-day issues while working your compliance program.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Administrator’s and Clinical Supervisors never have "enough time". Compliance tends to get pushed to the back burner because it’s
seen as additional work that can be done when all the fires have been put out, until compliance becomes the bonfire we can’t ignore. In this presentation, there is a discussion of the day-to-day issues facing
home-based care agencies, and managing those issues while working your compliance program. Also discussed is how to document efficiently so that completing your compliance is just a matter of running
a report from your EMR. We can’t eliminate emergencies, but we can restructure to stop duplicating work and allow you and your team the one thing more important than coffee; TIME!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Ann Lozano, CEO, Forte Consulting Group
About the Presenter(s): Ann Lozano started in home health care accidently in 2006 while she was figuring out what to do with a
Political Science and Business degree in San Antonio. Her original plan of becoming Michael J Fox from Spin City didn’t seem to have as much potential as she originally thought.
A part time job in a private pay PAS agency turned into managing a private pay PAS agency which turned into Regional Director for a Medicaid PAS program and then to Administrator
at an adult Home Health Agency. She started her consulting company with her business partner in 2013 and since then has had the opportunity to work with Home Health and Hospice
clients across the US with a focus in Texas.
[3797] Time Management for Administrators: Balancing Operations with Compliance
- Speaker
- Lozano, Ann
- Model
- 3797
$30.00
Tips and Myths Leading a Multi-Generational Workforce
[3933] Tips and Myths Leading a Multi-Generational Workforce
Learn how to grow and improve your home health, hospice, or home care organization with practical
tips that unlock the power of a multigenerational team.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 13, 2025
Program Description:
There are many moving parts to any organization, but at the core, it’s people who make every industry tick! The emergence of multi -generational
teams has challenged leaders across the continuum of care to develop innovative strategies to embrace diversity of skill sets to build better and
more efficient teams. It has become evident that knowledge sharing, retention, and upskilling should be top of mind for all leaders wishing to
create a cohesive culture. Although diversity of the workforce is a proven way to scale organizations, there is often stereotyping and biases
which may challenge even the strongest organizational cultures. By learning to recognize and embrace these differences, organizations can
attract and retain top talent across the generations and build winning teams. This fun and enlightening presentation explores
various myths surrounding generations. Learn how to grow and improve your home health, hospice, or home care organization with practical
tips that unlock the power of a multigenerational team.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s):
Tammy Ross, MHA, BSN, Senior VP of Professional Services, Axxess
About the Presenter(s): Tammy Ross
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health,
home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess, Tammy served as an
executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist clients
with clinical and operational strategic planning and development.
[3933] Tips and Myths Leading a Multi-Generational Workforce
- Speaker
- Ross, Tammy
- Model
- 3933
$37.50
Tips for Hospice Providers: Things I Wish I’d Known
[3839] Tips for Hospice Providers: Things I Wish I’d Known
Explores hard lessons learned, shares clinical pearls of wisdom, ideas to ease transitions of care.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Hospice
Program Description: When it comes to patients entering that last chapter of their stories, the medical side
of the equation pales in comparison to the importance of a holistic, consistent, and compassionate presence on the part of the home care and hospice team.
This program explores some of the hard lessons learned along the trail, sharing some clinical pearls of wisdom as well as ideas to ease transitions of care,
as well as how a home health and hospice organization can build a consistent culture of exemplary care. “Parkey’s Rules” will be applied.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter: J. Robert Parkey, MD, MTS, HMDC, CMD, Hospice of Wichita Falls/Palliative Care of North Texas, Healing Hands Home Health
About the Presenter:
J. Robert Parkey is a sixth-generation native of the Wichita Falls area, and
received his Doctorate in Medicine from the University of Texas Medical Branch in Galveston, and then completed his residency in Family Medicine
at the University of Oklahoma campus in Tulsa, where he served as Chief Resident. In 2010, he completed a Masters degree in Theological Studies
from the University of Dallas in Irving, with a personal emphasis in Biomedical Ethics.
Dr. Parkey practiced rural medicine in Henrietta, Texas for 17 years, but found a special love for the care of the elderly,
those with dementia, and for patients with terminal and life-limiting illnesses, expanding his medical specialization and joining the medical staff of
Hospice of Wichita Falls in 2008, then closing his rural practice in 2013. He is a member of numerous medical societies, including the American Academy
of Hospice and Palliative Medicine, the Society for Post-Acute and Long-Term Care, the American Geriatrics Society, the American Society for
Bioethics and Humanities, and the Catholic Medical Association.
His “spare time” is filled caring for his family ranch in Clay County, and trying to keep up with his wife Katie
(a Registered Nurse who helps him run his private practice and who serves in a number of volunteer capacities in the area) and their three
daughters. His hobbies include fishing and literature, and he is a member of the Wichita Falls Poetry Society, the Texas Poetry Society, and
the Academy of American Poets.
Dr. Parkey holds board certifications in Hospice and Palliative Medicine, Family Medicine, and board
certification by the Hospice Medical Director Certification Board. He also holds board certification from the American Board of
Post-Acute and Long-Term Care Medicine.
[3839] Tips for Hospice Providers: Things I Wish I’d Known
- Speaker
- Parkey, J. Robert
- Model
- 3839
$30.00
TMHP Revalidation, Re-enrollment and Enrollment
[3525] TMHP Revalidation, Re-enrollment and Enrollment
TMHP shares vital provider information on Revalidation, Re-enrollment and Enrollment.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program representatives from Texas Medicaid & Healthcare Partnership [TMHP] share
vital provider information on Revalidation, Re-enrollment and Enrollment.
You will learn about revalidation including if changes are needed, they must be done prior to starting revalidation. Furthermore, you will learn the difference between
Certified home health and licensed home health processes and gain helpful tips including that providers must complete their revalidation enrollment before the
end of their enrollment period. Providers can revalidate their enrollment up to 90 days before their deadlines through Provider Enrollment on the Portal (PEP).
If changes need to be done, start early, early, early.
TAHC&H Faculty/Presenter(s): Yolanda Brown, Israel Brarco, Texas Medicaid & Healthcare Partnership [TMHP]
About the Presenter(s):
Yolanda Brownis the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care.
She has 10 years of extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and
processing Medicaid Applications.
About the Presenter(s):
Israel Brarco is a TMHP Provider Relations Representative, in billing and education for
The Texas Medical Center, Gulf Coast Region. As a Provider Relations Representative, his job is to provide Billing and provider education and ensuring that
every Texan from oldest to tiniest Texan are receiving care without delay. He has over 30 years of billing and revenue cycle experience with extensive
knowledge in Medicaid education.
[3525] TMHP Revalidation, Re-enrollment and Enrollment
- Speaker
- Brown, Yolanda & Brarco, Israel
- Model
- 3525
$30.00
