ANNUAL CONTINUING EDUCATION
Continuing Education programs are offered for (1) a designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs come from TAHC&H conferences & events to address a broad range of topics specific to Texas HCSSAs administrative responsibilities. Programs are added throughout the year as each conference/event concludes. All programs provide TX HCSSA Administration CE credits and many also provide Nurse CE. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility. Use the available FILTERs to narrow your search. Need help? Use our chat feature, email, or call for assistance!
Hospice Quality Reporting Program (HQRP)
[3611] Hospice Quality Reporting Program (HQRP)
Learn the changes in the HQRP that were finalized in the Hospice FY 2022 payment rule.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: This program describes the components of the Hospice Quality Reporting Program (HQRP) and the financial
impact for hospice providers who do not meet the reporting requirements. You will learn the changes in the HQRP that were finalized in the Hospice FY 2022 payment rule
including the new Hospice Care Index (claims-based) measure, an update on the Hospice Visits in the Last Days of Life (HVLDL) measure, STAR rating for the hospice CAHPS
survey and removal of the seven HIS measures from Care Compare. It also provides an update on the HOPE tool.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating
experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and
speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations,
chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently
serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3611] Hospice Quality Reporting Program (HQRP)
- Speaker
- Gaboury, Melinda
- Model
- 3611
$37.50
Hospice Revenue Cycle – Compliance and Efficiency
[3787] Hospice Revenue Cycle – Compliance and Efficiency
An update on the
latest billing and payment issues while examining best practices for optimizing revenue cycle management and mitigating compliance risks.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 30, 2023
Program Description: An optimized hospice revenue cycle effectively maintains cash flow and minimizes write-offs.
The Hospice Revenue Cycle continues to be threatened by new challenges yearly. New compliance/medical review risks constantly emerge and the hospice billing and
payment landscape continues to evolve. Recently added complexities created by the expanding Value-Based Insurance Design (VBID) demonstration project and increasing
medical review audits from all sides are topped off by heightened scrutiny by the Office of Inspector General (OIG). This presentation provides hospices with an update on the
latest billing and payment issues while examining best practices for optimizing revenue cycle management and mitigating compliance risks.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction
with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board
and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3787] Hospice Revenue Cycle – Compliance and Efficiency
- Speaker
- Gaboury, Melinda
- Model
- 3787
$30.00
Hospice Revenue Cycle Management
[4013] Hospice Revenue Cycle Management
Highlights specific areas of the Hospice Revenue Cycle that have a direct impact on reimbursement and data that impact decisions about medical review targets.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
This session highlights specific areas of the Hospice Revenue Cycle that have a direct impact on reimbursement and data that impact decisions about medical review targets.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[4013] Hospice Revenue Cycle Management
- Speaker
- Gaboury, Melinda
- Model
- 4013
$37.50
Hospice Special Focus Program (SFP) & Provisional Period of Enhanced Oversight (PPEO)
[3844] Hospice Special Focus Program (SFP) & Provisional Period of Enhanced Oversight (PPEO)
Reviews the details of both programs and what Hospices can expect.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Hospice
Program Description: Major scrutiny of the Hospice Benefit is well underway nationwide. This program reviews the details of both programs and what Hospices can expect.
The Special Focus Program (SFP), will monitor hospices identified as poor performers based on selected quality indicators. Hospices selected for the SFP will be under additional oversight to enable continuous improvement.
This required program includes the development and implementation of enforcement remedies for noncompliant hospice programs, as well as procedures for appealing determinations regarding these remedies.
These enforcement actions can be imposed instead of, or in addition to, termination of the hospice program’s participation from the Medicare program. Through the PPEO, new providers or suppliers are
subject to prepayment medical reviews designed to address improper billing practices right out of the gate. This program is for newly certified hospices as well as change of ownership and a must-view!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction
with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board
and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3844] Hospice Special Focus Program (SFP) & Provisional Period of Enhanced Oversight (PPEO)
- Speaker
- Gaboury, Melinda
- Model
- 3844
$37.50
Hospice Under the CMS Microscope
[3870] Hospice Under the CMS Microscope
Hear about the new Hospice Special
Focus Program (SFP) that starts Q4 of CY 2024.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 11, 2024
Program Description: Hospice continues to be under the watchful eye of CMS as the new Hospice Special
Focus Program (SFP) starts Q4 of CY 2024. Tracking your HQRP scores will be imperative along with your CAHPS Hospice star ratings,
as you navigate the scrutiny by CMS. The presenters provide a background on the HQRP programs and the best ways to monitor and improve your scores.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.11.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Chris Attaya, MBA Strategic Healthcare Programs (SHP) and Angela Huff, RN, Senior Managing Consultant, Forvis Mazars
About the Presenter(s): Chris Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and
Hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use
of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received
a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
About the Presenter(s): Angela Huff With over 35 years of experience as a registered nurse, Angela has spent nearly 25 years in executive
leadership in home health and hospice operations as well as software development in the post-acute space. In addition, she has global experience in the community care space that
includes the United Kingdom, Finland, Canada, and Australia. Angela performs operations improvement assessments and compliance-focused reviews of home health and hospice documentation,
including audits and appeals related to the OIG and program integrity contractors as well as compliance risk assessments related to mergers and acquisitions.
She is actively involved in the educational and advocacy activities of NAHC and NHPCO and is a member of the HHFMA Innovation, NAHC Education and Women in
Leadership Committees. Angela has been a presenter at NAHC and NHPCO, as well as other industry national and state organizations and has been published in the Nursing Administration
Quarterly and other industry publications. Before entering the post-acute industry, she served in acute care management positions and was a Certified Critical Care Registered Nurse
and a Certified Registered Nurse Infusionist.
[3870] Hospice Under the CMS Microscope
- Speaker
- Attaya, Chris & Huff, Angela
- Model
- 3870
$30.00
Hospice VBID - Value Based Insurance Design Model 2022-23
[3693] Hospice VBID - Value Based Insurance Design Model 2022-23
It is important now more than ever to understand the VBID Model for hospice...
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Expanding rapidly, Medicare Advantage networks in twenty-one states and Puerto Rico
are participating in the Value Based Insurance Design Model for hospice. It is important now more than ever to understand the VBID Model for hospice,
how it will impact hospice organizations as well as the ins and outs of working with participating Medicare Advantage Plans. Beginning with the why and
moving through reimbursement, this session will bring the VBID Hospice Component into focus while providing strategies to be successful when partnering with Medicare Advantage plans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive
speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care
and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of
Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care
Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3693] Hospice VBID - Value Based Insurance Design Model 2022-23
- Speaker
- Gaboury, Melinda
- Model
- 3693
$30.00
Hospice: A Candid Discussion
[3958] Hospice: A Candid Discussion
Acandid hospice panel discussion addresses the new hospice rules.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 27, 2025
Program Description:
This candid hospice panel discussion addresses the new hospice rules, focusing on key areas like CAHPS
(Consumer Assessment of Healthcare Providers and Systems), HOPE (Hospice Outcomes & Patient Evaluation), and
overall operational readiness. The panel explores what these changes mean for hospice providers, where agencies
should currently stand, and what steps they must take moving forward. Emphasis is placed on understanding regulatory
updates, preparing for full implementation, aligning practices with compliance expectations, and strategically positioning
the agency for future success in hospice care.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.27.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions; Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant BC Healthcare Consulting, LLC; Chris Gallarneau, Senior Education Consultant, MAC Legacy, Angela Huff, RN, Forvis Mazars
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
About the Presenter(s): Brian W. Lebanion
Brian Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health
care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and
providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and
quality assurance/performance improvement training.
About the Presenter(s): Chris Gallarneau
Chris Gallarneau is a Senior Education Consultant at MAC Legacy, specializing in hospice education, healthcare operations, sales and
marketing, and leadership development. As a certified ACHC and CHAP Consultant for Home Health and Hospice, Chris brings over 18 years of
diverse leadership experience in the hospice industry. He is also a dedicated member of The National Alliance for Care at Home (The Alliance),
member of Home Health and Hospice Financial Managers Association (HHFMA), and serves on the Texas New Mexico Hospice and Palliative Care Organization (TNMHPO)
and Texas Association of Home Health and Hospice (TAHC&H) Membership Committees.
Chris is passionate about enhancing patient care models and boosting employee satisfaction. He frequently speaks at healthcare and business conferences, sharing insights and inspiring others in the field.
About the Presenter(s): Angela Huff
With over 35 years of experience as a registered nurse, Angela has spent nearly 25 years in executive
leadership in home health and hospice operations as well as software development in the post-acute space. In addition, she has global experience in the community care space that
includes the United Kingdom, Finland, Canada, and Australia. Angela performs operations improvement assessments and compliance-focused reviews of home health and hospice documentation,
including audits and appeals related to the OIG and program integrity contractors as well as compliance risk assessments related to mergers and acquisitions.
She is actively involved in the educational and advocacy activities of NAHC and NHPCO and is a member of the HHFMA Innovation, NAHC Education and Women in
Leadership Committees. Angela has been a presenter at NAHC and NHPCO, as well as other industry national and state organizations and has been published in the Nursing Administration
Quarterly and other industry publications. Before entering the post-acute industry, she served in acute care management positions and was a Certified Critical Care Registered Nurse
and a Certified Registered Nurse Infusionist.
[3958] Hospice: A Candid Discussion
- Speaker
- Multiple Presenters
- Model
- 3958
$30.00
Hospital at Home: An Agency Driven Model
[3854] Hospital at Home: An Agency Driven Model
Learn how to build an agency driven Hospital at Home program.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: There has never been a more exciting or challenging time to provide care at home.
With progressive changes in the acute care environment and the need to avoid unnecessary transitions in care, home care agencies will be called upon to
provide ever more aggressive interventions outside the hospital. Are you prepared? Advanced care in the home requires a complete interdisciplinary approach,
and administrative burdens, the need for clinical staff, and the role of a more aggressive model of medical direction will be explored. Learn how to build an agency driven Hospital at Home program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Summer Napier MLS, BSN, RN, CEO, Healing Hands Healthcare, LLC & J. Robert Parkey, MD, MTS, HMDC, CMD, Hospice of Wichita Falls/Palliative Care of North Texas, Healing Hands Home Health
- Speaker
- Napier, Summer|Parkey, J. Robert
- Model
- 3854
$37.50
How to Increase Referrals Without Increased Costs
How to Increase Referrals Without Increased Costs Summary: Insight into more effective marketing, sales and referral generation. HCSSA Topic(s) Addressed: §558.259[d][4]agency responsibilities Faculty: Ferris, Michael Program Description: As agencies are faced with unparalled competitive challenges, protecting key accounts and growing their numbers will determine your agency's success over the coming years. This program provides focus on increasing referrals (revenues) without increasing costs. You will discover best practice tricks and techniques to control costs AND increase referrals. Program Objectives: Upon completion of this program, the viewer will be able to: Identify strategies to increase return on investment for sales and marketing programs Discover which skills your sales people need and how to train and manage them Develop plan to manage referral process for implementation at your agency About the Presenter: Mike is the Director of the Marketing, Sales and Customer Service Consulting Division at Simione Consultants. Long a nationally recognized expert in Home Care and Hospice Sales, Marketing and Customer Service, his training programs are the most acclaimed in the country, receiving accolades from some of the biggest CEOs and Sales managers from California to New York. He has the unique perspective of having counseled and consulted with many of the most successful home care and hospice organizations and seen what works on a national basis. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Ferris, Michael
- Model
- 1353
$30.00
How to Make Confident Decisions When Every Visit Counts
[4040] How to Make Confident Decisions When Every Visit Counts
This program explores the operational, clinical, and financial implications of the Patient-Driven Groupings Model (PDGM) in home health care.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 3rd, 2026
Program Description:
This program explores the operational, clinical, and financial implications of the Patient-Driven Groupings Model (PDGM) in home health care. You will learn how case-mix factors, LUPA thresholds, visit utilization, and performance metrics influence reimbursement and agency sustainability while maintaining patient-centered, compliant care.
HCSSA Topic(s) Addressed:
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.03.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Brian W. Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, CEO/Consultant, BC Healthcare Consulting, LLC
About the Presenter(s): Brian W. Lebanion
Brian W. Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services
for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers
survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[4040] How to Make Confident Decisions When Every Visit Counts
- Speaker
- Lebanion, Brian W
- Model
- 4040
$30.00
HQRP - Keep Your Quality Up Under the Weight of New Regs and Oversight
[3841] HQRP - Keep Your Quality Up Under the Weight of New Regs and Oversight
Provides focus on the components of the Hospice Quality Reporting Program (HQRP).
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Hospice
Program Description: This program provides focus on the components of the Hospice Quality Reporting Program (HQRP).
Ensure you know the components of quality that your agency is judged on now and in the future. You will hear how you can be prepared for success by ensuring that your quality measures reflect your best outcomes,
even with all of the updated hospice regulations for 2024. Don't let industry changes take you by surprise, foundational quality is your best defense against additional oversight.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Colleen Woods, Senior Consultant and Lead Educator, JCC Consulting
About the Presenter(s): Colleen Woods has worked in the home care industry since 1996, holding various positions in both home health &
hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator. Colleen is currently a senior consultant and lead educator with JCC Consulting, and services
home health and hospice agencies in Texas.
Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries.
She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high
quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.
[3841] HQRP - Keep Your Quality Up Under the Weight of New Regs and Oversight
- Speaker
- Woods, Colleen
- Model
- 3841
$30.00
HQRP | Hospice Quality Reporting Program
[4002] HQRP | Hospice Quality Reporting Program
Describes the components of the Hospice Quality Reporting Program (HQRP) and the financial impact for hospice providers
who do not meet the reporting requirements.
Presentation Info:
TAHC&H Event | Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: November 19, 2025
Program Description:
This session describes the components of the Hospice Quality Reporting Program (HQRP) and the financial impact for hospice providers
who do not meet the reporting requirements. Discussion includes the transition from HIS to HOPE including the new quality measures,
data submission requirements, guidance to changes on HCAHPS questions and tips to ensure the compliance threshold is met.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.19.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Victoria Barron, MBA, BSN, RN, COS-C Clinical Consultant, Healthcare Provider Solutions, Inc. (HPS)
About the Presenter(s): Victoria Barron
Victoria Barron is a Registered Nurse who joined Healthcare Provider Solutions in December 2021 as a Clinical Consultant. As part of the HPS clinical consulting team, Victoria provides support and solutions to home health and hospice agencies nationally to achieve regulatory compliance.
With more than 38 years of nursing and healthcare experience, the majority of Victoria’s career has been in the home services arena including home health, hospice, home care, and home infusion where she has served in various roles. In home health and hospice, Victoria has served as agency administrator, interim administrator, clinical director, CHAP surveyor, mock surveyor, QAPI team member and consultant. In private duty she has served as agency administrator, and in home infusion as marketing director and infusion Registered Nurse.
Victoria is a licensed Multistate Registered Nurse and is a CHAP certified Home Health and Hospice Consultant.
[4002] HQRP | Hospice Quality Reporting Program
- Speaker
- Barron, Victoria
- Model
- 4002
$30.00
I Want to Start a Hospice: How Does that Work?
[PGM1803] I Want to Start a Hospice: How Does that Work? Subscription Type:Individual Faculty: Swiger,Markland,Tieken,McMinn,Sharp If you are a home health agency and want to start a hospice this program is for you. There are two program segments; segment 1 is a presentation from three home health and hospice experts (McMinn, Markland and Tieken) who advise you on the best operational practices and provide lessons learned when an established home health agency decides to venture into hospice, including: staffing issues comprehensive assessments regulatory differences including QAPI convening the IDT/IDG and the hospice role in nursing facilities Segment 2 allows a panel of all five home health and hospice experts to further discuss and address a series of written audience questions on this topic. Program Goal: This program enables the viewer to understand regulatory and operational differences between home health and hospice in order to make an informed decision about adding hospice care to home health. About the Presenters: Holly Swiger Ph.D., M.P.H., R.N. is the Vice President of Public Affairs for VITAS Healthcare Corporation. She works closely with the hospice industry, legislators and regulators to provide education and support for the promotion of sufficient access and reimbursement for hospice services. She gained her hospice operations experience as the President/CEO of San Diego Hospice for 10 years prior to her current position with VITAS. Prior to hospice, Holly worked in home health. Dr. Swiger has previously served 8 years as the National Hospice & Palliative Care Organization’s Board of Directors. Holly is a member of the NHPCO’s Regulatory Committee, Managed Care Advisory Committee, CMS Regional Task Force and Chairs the Medicaid Task Force. Dr. Swiger also serves on the Public Policy Committee for the Hospice associations in Texas, California, Kansas and Missouri. Rebecca McMinn, BSN, RN, MBA brings twenty-five years of experience in the hospice field to the Texas based home health and hospice consulting firm, HealthCare ConsultLink. With over 35 years in nursing, the majority of her experience has been in the ICU setting and in hospice. Rebecca served on the Louisiana-Mississippi Hospice Organization’s Board, Board Member and Past President of Texas New Mexico Hospice Organization, and is a member of Texas Association for Home Care & Hospice’s Clinical Practice Committee. Mary Helen Tieken, RN, BSN is the Owner/Administrator of Nurses In Touch, Inc., a licensed and certified home health and hospice agency she established in 1990 in Floresville, Texas. She has been a registered nurse for 32 years with a background in Oncology, Neurology, and Urology, and has spent the last 27 years in home health and hospice. Susan Markland, RN, BSN is currently the Gulf Coast Regional Administrator for CHRISTUS VNA Homecare Services. Susan has 11 years experience in Hospice Administration and more recently has entered the Home Health and PAS arenas as well. She is a passionate advocate for quality patient care and a leader in demonstrating Home Care services can be profitable even with a not for profit organization. Susan serves on the Board of Directors at TAHC&H, is a member of the Education Committee and a member of the recently formed Hospice Committee. Having survived the teenage years of 6 daughters, she faces Health Care reform with calm, humor and a resolve to not become entrenched in the drama. With 34 years in patient care and 26 years home health and hospice nursing experience, Susan Sharp, RN, BS is the Alternate Administrator/DON for Genesis HomeCare, Inc. and the Administrator/Alternate DON for Genesis HospiceCare. From 1982-1992, Susan had Supervisory Nurse/Administrator Roles in various settings, including home health, hospital nursing supervisor, director of patient care services, registration, and inservice for facility staff. Education-Training Credits: 1.75 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Swiger,Markland,Tieken,McMinn,Sh
- Model
- 1803
$52.50
Igniting Growth: Elevating Your Business to New Heights
[3871] Igniting Growth | Elevating Your Business to New Heights
An empowering program tailored to small business owners, aimed at enhancing leadership skills and
propelling businesses to new heights.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 9, 2024
Program Description: This is an empowering program tailored to small business owners, aimed at enhancing leadership skills and
propelling businesses to new heights. It explores explore strategic methods to assess your strengths and weaknesses as a leader, bridging gaps, and maximizing strengths for
peak performance. You will learn to construct a robust strategic plan and roadmap to steer their businesses toward success and gain valuable insights into resources
available to support career advancement, even within their organizations. Don't miss this chance to accelerate your business growth and achieve your aspirations.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Thomas Rose, MBA, CEO, 21st Century Health Care Consultants
About the Presenter(s): Thomas Rose is CEO of 21st Century Consultants, a national home care consulting company,
working with over 800 businesses a year in all 50 states. A former Army Special Forces Officer, his business experience includes a successful leadership
track in the General Electric companies, culminating as a Chief Financial Officer. Following GE, Thomas has 20 years focused on growing or turning around
small to mid-sized businesses as a President or Executive in a variety of sectors, from automotive, manufacturing, facilities maintenance and healthcare.
[3871] Igniting Growth | Elevating Your Business to New Heights
- Speaker
- Rose, Thomas & Robertson, Tina
- Model
- 3871
$60.00
Igniting the Truth | Top OASIS Myths That Burn Outcomes
[4036] Igniting the Truth | Top OASIS Myths That Burn Outcomes
This program will ignite clarity by confronting the most common and costly misconceptions surrounding OASIS data collection and interpretation.
Presentation Info:
TAHC&H Event | 57th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: September 2nd, 2026
Program Description:
OASIS myths continue to smolder in home health agencies—undermining accuracy, compliance, and outcomes. This program will ignite clarity by confronting the most common and costly misconceptions surrounding OASIS data collection and interpretation. You will separate long held beliefs from CMS reality, walk away with practical corrections, and gain renewed confidence in applying OASIS guidance correctly to improve quality scores, reimbursement, and survey readiness.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 09.02.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Annette Lee, RN, MS, HCS-D, COS-C, CEO and Founder, Provider Insights, Inc.
About the Presenter(s): Annette Lee
Annette is a registered nurse, with a Master’s in Health Care Administration, practicing since 1990. For over a decade she worked with the CMS Home Health and Hospice intermediary, Cahaba GBA and CGS, where she provided review of, and education on home health and hospice documentation. She worked as a specialist in the Medical Review, Appeals, and Provider Education departments, and assisted with cross-MAC quality assurance and training.
Annette then founded Provider Insights, Inc. providing consultative support and provider education regarding Medicare reimbursement issues and effective documentation strategies, assisting providers across the nation with Survey Preparation, ADRs and appeals. Today she continues to marry together her experience in the “real world” and the inside knowledge of Medicare to ensure providers can meet the requirements of CMS, and ensure compliant, efficient operations.
[4036] Igniting the Truth | Top OASIS Myths That Burn Outcomes
- Speaker
- Selman-Holman, L & Lee, Annette
- Model
- 4036
$30.00
Impactful Leadership for Home Health Care Organizations
[3895] Impactful Leadership for Home Health Care Organizations
Covers all the aspects of adopting and executing strong leadership, while setting a powerful example for training future leaders within the organization as well.
Presentation Info:
TAHC&H Event | Administrator Program Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 11, 2024
Program Description: Leadership plays a crucial role in shaping and influencing an organization.
Effective leadership has a significant impact on various aspects of an organization, including its culture, performance, and overall success.
This session covers all the aspects of adopting and executing strong leadership, while setting a powerful example for training future leaders within the organization as well.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Cindy Rushing, CAPM, Implementation Manager Alora Home Health Software
About the Presenter(s): Cindy Rushing Coming Soon
[3895] Impactful Leadership for Home Health Care Organizations
- Speaker
- Rushing, Cyndi
- Model
- 3895
$37.50
Improve 2026 Fiscal Margins through Improved Clinical Outcomes
[4006] Improve 2026 Fiscal Margins through Improved Clinical Outcomes
Provides a pathway to develop
Clinical programming that produces Improved Fiscal Margins.
Presentation Info:
TAHC&H Event | Winter Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: February 18 , 2026
Program Description:
Home Health reforms continue in terms of programming and reimbursement changes as outlined in the 2026 Final Rule.
Providers seeking success will face new challenges when addressing HHCAHPS and VBP changes, with cuts in reimbursement occurring simultaneously.
The result is a Home Health landscape considerably different from what most of us have worked under during the PPS and early PDGM era.
When traditional operations and programming approaches fail to deliver desired outcomes under PDGM and in areas such as VBP and HHCAHPS,
many Providers find themselves behind the eight-ball in terms of episodic margins. But the Volume-2-Value (V2V) element of PDGM combines with
the Pay-for-Performance (P4P) identity of VBP to outline a clinical path to address Home Health Fiscal margins.
By addressing clinical programming for optimal Outcomes, HH agencies can develop Value-Era efficiencies that result in significant
improvements in Fiscal margins. This progressive presentation includes Case Studies that drill down on the pathway to develop
Clinical programming that produces Improved Fiscal Margins.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.18.2028
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Kimberly McCormick, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Kimberly McCormick
Kimberly McCormick, RN/BSN, a highly accomplished clinical consultant in the Home Health industry,
is Executive Clinical Director for Home Health Strategic Management. Her 28 years’ experience in Home Health,
8 spent as Administrator of a Home Health Agency, has given her the experience and the knowledge to provide
unrivaled insight into the home care arena. Kimberly has established herself as a national expert in the area of
Utilization Management and Operation Excellence in Home Health services. During her time as Administrator, she
achieved deficiency-free surveys by The Joint Commission, deficiency-free Department of Health & CMS surveys,
and a 0.42% error rate on an ADR audit. Kimberly is a contributing author on the HHSM newsletter and is presenting
nationally on home care topics and care models proposed by CMS and MedPac for the future of the Home Health industry.
[4006] Improve 2026 Fiscal Margins through Improved Clinical Outcomes
- Speaker
- McCormick, Kimberly
- Model
- 4006
$37.50
Improving Care at Home for Veterans
[3853] Improving Care at Home for Veterans
Explore the special needs of veterans and funding sources available and create a
niche market through the development of a veteran centric specialty program.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: There are nearly 20 million veterans in the United States. Thirty percent of those veterans have multiple chronic
conditions that can be managed by the care at home industry. Almost ¼ of the deaths in the United States are veterans which means community providers can play a significant
role in the treatment and education of this distinguished population. By exploring the special needs of veterans and funding sources available, organizations can create a
niche market through the development of a veteran centric specialty program and improve the lives of those that have served our country and communities. This program addresses all
care at home service lines and is applicable to hospice, home health, and private duty agencies.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior Vice President of Professional Services at Axxess
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3853] Improving Care at Home for Veterans
- Speaker
- Ross, Tammy
- Model
- 3853
$30.00
Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
Nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: There are nearly 20 million veterans in the United States and 30% of those veterans have multiple
chronic conditions that may be managed by private duty care. Most veterans and private duty organizations are unaware of the multiple funding sources available to
pay for veterans care. Educating your team on the variety of benefits available to veterans for post-acute care (private duty, home health, and hospice care)
will ensure that your organization is ready to grow your referral sources while providing a niche market to those that have served our country so well. In this presentation
Tammy Ross will speak with retired Air Force Col. Terry Ross about where home care organizations and veterans can find the funding needed to cover care in the home
and will discuss practical considerations for caring for veterans.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3506] Improving Care at Home For Veterans Using Private Duty as a Care Delivery Mode
- Speaker
- Ross, Tammy
- Model
- 3506
$45.00
Improving HHCAHPS Scores
[3970] Improving HHCAHPS Scores
Suggests best practices of working within their organization to show improvement in these ratings.
Presentation Info:
TAHC&H Event | 56th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date: August 28, 2025
Program Description:
Patients are also customers, and their experience impacts the agency. The patient's experience shapes what they tell
their friends and family about their care and impacts the agency’s HHCAHPS Star Ratings and payment under HHVBP.
While agencies focus efforts on quality programs, staffing, marketing and financial strategies with gains being realized
and measured, they often struggle when it comes to approaches for improving patient experience ratings.
This session will take agencies through best practices of working within their organization to show improvement in these ratings.
HCSSA Topic(s) Addressed:
§558.259[d][4] agency responsibilities
§558.260[a][3] basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.28.2027
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses Association,
an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion:
To receive continuing education credits for this online presentation, the participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias:
Bias, as defined by the American Nurses Credentialing Center's Commission on Accreditation (ANCC COA/LSNA) is the tendency or inclination to cause partiality, favoritism, or influence.
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants
may use their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities,
especially in the presence of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their ANCC Accreditation Feedback Line to report any noted
bias or conflict of interest in the education activity.
The toll-free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s):
Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc
About the Presenter(s): Melinda A. Gaboury
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.
She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors, and a member of the Tennessee Association for
Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2024.
[3970] Improving HHCAHPS Scores
- Speaker
- Gaboury, Melinda
- Model
- 3970
$30.00
