ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
Fraud, Waste & Abuse
[3458] Fraud, Waste & Abuse
Reviews relevant federal and state laws pertaining to fraud, waste and abuse plus tips for improving agency compliance programs.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 17, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance potentially
resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This program reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Partner, LilesParker & Heidi Kocher, J.D., M.B.A., C.H.C., Liles Parker
About the Presenter(s):
Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters
for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance
with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and
hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with
compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues
Heidi Kocher is a partner with the law firm of Liles Parker. She has over 20 years of experience advising and defending health care clients
on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies,
procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of Corporate
Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown
University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
[3458] Fraud, Waste & Abuse
- Speaker
- Papapanagiotou, J & Kocher, H
- Model
- 3458
$45.00
Fraud, Waste & Abuse - Recent Developments and Compliance Tips
[3709] Fraud, Waste & Abuse- Recent Developments and Compliance Tips
A review of relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement activity, and focus on tips for improving agency compliance programs.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations,
with non-compliance potentially resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This session will review
relevant federal and state laws pertaining to fraud, waste and abuse, recent enforcement activity, and focus on tips for improving agency compliance programs.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Esq. Liles Parker PLLC
About the Presenter(s):
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of
health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and
state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers,
and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming
new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues.
[3709] Fraud, Waste & Abuse- Recent Developments and Compliance Tips
- Speaker
- Papapanagiotou, Jennifer
- Model
- 3709
$45.00
Fraud, Waste & Abuse - Recent Developments and Compliance Tips
[3807] Fraud, Waste & Abuse - Recent Developments and Compliance Tips
Reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Home care and hospice providers face a daunting array of complex laws and regulations, with non-compliance
potentially resulting in a host of criminal charges, civil sanctions and administrative enforcement actions. This program reviews relevant federal and state laws pertaining to fraud, waste and abuse,
recent enforcement activity, and focus on tips for improving agency compliance programs.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou, Esq., Liles Parker PLLC
About the Presenter(s): Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers,
including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a
wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial
enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and
reimbursement issues.
[3807] Fraud, Waste & Abuse - Recent Developments and Compliance Tips
- Speaker
- Papapanagiotou, Jennifer
- Model
- 3807
$30.00
Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
Reviews the current state of Federal and Texas state fraud and abuse law governing marketing plus tips for structuring compliant arrangements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: There’s been a rise in investigation, civil litigation and criminal prosecution and of marketing arrangements,
including in the home health and hospice industry sector. This presentation reviews the current state of Federal and Texas state fraud and abuse law governing marketing and
review several example cases. The presenters also present tips for structuring compliant arrangements.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][4]ethics
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker, PLLC and Jennifer Papapanagiotou, JD, Partner, Liles Parker, PLLC
About the Presenter(s):
Heidi Kocher Esq., MBA, CHC, is a partner with the law firm of Liles Parker. She has over 20 years of experience advising
and defending health care clients on legal and regulatory matters affecting providers of all sizes. She is an expert in all aspects of compliance and privacy programs, including developing and
deploying policies, procedures and training. Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects of
Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level. She received her J.D. from Georgetown University
Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims. She is also Certified in Health Care Compliance.
About the Presenter(s):
Jennifer Papapanagiotou's practice focuses on compliance, regulatory and transactional matters for a wide array of health
care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and
abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and
Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and
addressing Medicare and Medicaid program coverage and reimbursement issues
[3569] Fraud, Waste & Abuse | Let’s Talk About Legal Marketing Practices (Because No One Looks Good in Orange)
- Speaker
- Papapanagiotou, J & Kocher, H
- Model
- 3569
$45.00
Fraud, Waste and Abuse: Ongoing and Unstoppable
[3139] Fraud, Waste and Abuse: Ongoing and Unstoppable
Understand what is at stake by understanding your responsibilities and legal obligations.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2018 at the Texas Association of Home Care
& Administrator Program in Houston. It is one of 15 presentations captured and produced for online access. Subscribers
receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][4]ethics
Program Description: Federal and state governments have ramped up their efforts to combat fraud, waste and abuse in the
healthcare system. Despite these efforts, providers throughout the nation continue to face enforcement action.
Understand what is at stake, by understanding your responsibilities and legal obligations.
This program helps you become familiar with the...
Anti-kickback Statute
Stark Law
False Claims Act
Program Learning Outcome:
Participants will actively engage in the activity and indicate an intent to change or enhance their practice by ensuring
application of fraud and abuse surveillance within their agency to promote ethical standards of practice.
TAHC&H Faculty/Presenter: Luis J. Acevedo, Acevedo & Edwards, PLLC
About the Presenter:
Luis J. Acevedo has been practicing law since 1993. He has substantial
experience in executive management of large corporations inside and outside the healthcare industry. Mr. Acevedo has a Master’s degree in
Healthcare Law and extensive knowledge of laws and regulations applicable to the healthcare industry, including access, compliance, fraud and
abuse and e-health. As an attorney for multiple business entities and in-house counsel for Atlantis Health Care Group, Inc., he offers impressive
experience in corporate, real estate and business counseling. Mr. Acevedo has used his extensive background to help health care clients resolve internal
conflicts, sales and transactions, and conflicts with government agencies.
[3139] Fraud, Waste and Abuse: Ongoing and Unstoppable
- Speaker
- Acevedo, Luis
- Model
- 3139
$45.00
From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
A review of patient billing & clinical qualifications from referral to notice of election to certification/recertification to discharge.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: In this program the presenters - one is a hospice regulatory expert, one is a hospice billing expert -
review patient billing and clinical qualifications from referral to notice of election (NOE) to certification/recertification to discharge.
Also examined are requirements for each of these steps.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by identifying areas of financial impact related to billing and clinical documentation.
TAHC&H Faculty/Presenter: Kerry Arp, RN, BSN, Vice President of Consulting Services, HealthCare ConsultLink &
Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenter:
Kerry Arp has over 18 successful years of experience within the Medical Field specializing in
Practice Management, Team-Building, Program Development, Healthcare Compliance (CHAP/JCAHO), Risk Management, Community Relations, Training, Budgeting,
Talent Management, Quality Control and Client/Patient/Provider Relations. She is Vice President of Consulting Services for HealthCare ConsultLink
with oversight of Home Health and Hospice Consultants in Education, Recruitment, Orientation, Training, and Regulatory Guidance. Kerry also involved
in customer education related to outsourcing in Home Health and Hospice for Agency Start Up, Mock Survey, QAPI, ADR/UPIC, Accreditation information,
and education to agencies, and she provides subject matter expertise in Hospice regulations.
About the Presenter:
Jill Schuerman has over 14 years in hospice, serving as regional and national
Director of Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the
review of Medicare and Medicaid regulations and changes and the creation of related Policy and Procedures.Currently, Ms. Schuerman is the
Founder and CEO of Schuerman Business Consulting, LLC., which provides outsourced billing services, billing training, and billing due
diligence audits for hospice agencies. She has been an Associate Member of TAHCH since starting her business in 2016, as well as a member
of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and Board Member of the
Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3290] From Hospice Referral to Discharge – How to Mitigate Your Risk and Collect Your Money
- Speaker
- Arp, Kerry & Schuerman, Jill
- Model
- 3290
$37.50
Get Ready! Changes Ahead for Hospice
[3058] Get Ready! Changes Ahead for Hospice
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
Summary: 2018 Hospice Changes
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Faculty: Sherri Foster and Carolyn Williams
Program Description: The fiscal year 2018 Hospice Proposed Final
Rule will become effective October 1, 2017. In this session, the speakers will talk about Hospice Quality Reporting Program (HQRP),
changes to the hospice wage index and payment rate, aggregate cap amount, new Hospice Consumer Assessment of Healthcare
Providers and Systems (CAHPS®) measures, the launch of Hospice Compare, CASPER reports and the Hospice Evaluation and Assessment Reporting Tool (HEART).
In conjunction, speakers will tie in how clinical behaviors affect each of these changes.
Presentation Date: 08.10.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and
indicate an intent to change or enhance their practice by identifying how clinical behaviors affect changes in financial and quality reporting measures.
About the Presenter:
Sherri Foster, RN has worked in the home health
and hospice industry, in patient care, management and consulting rolls for 20 years. Her primary role is a legal nurse consultant
with Brooks Acevedo, Attorneys at Law, working with Hospice providers on regulatory and billing compliance issues. Her previous
experience as a hospice administrator allows her unique insights into helping hospice providers in all aspects of ADR and ZPIC
preparation as well as comprehensive regulatory and billing compliance.
About the Presenter:
Carolyn Williams has a clinical background in
home health and hospice regulatory and billing compliance. Ms. Williams began her career as a home health registered nurse in
1997 as a field RN. Later, she served as a case manager, Director of Patient Care and served many years’ as a former home health
agency executive. Ms. Williams holds Board Certifications in Healthcare Compliance and Home Care Clinical Specialist - OASIS, and
is a Certified HIPAA Professional. Ms. Williams also brings experience as a former Medicare and Hospice Regulatory Specialist at
the Texas Association for Home Care and Hospice.
[3058] Get Ready! Changes Ahead for Hospice
- Speaker
- Foster, S & Williams, C
- Model
- 3058
$45.00
Grow & Diversify Your Home Care Business
[3663] Grow & Diversify Your Home Care Business
Variety is the spice of life! And for your home care business, diversification could be the key.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Program Description: Variety is the spice of life! And for your home care business, diversification could be the key.
This session examines ways to combat today's financial challenges, as well as the pros, cons, and considerations of adding a new revenue stream,
forming a partnership with a provider already doing it successfully, or expanding services. There is discussion about the attraction of value-based, risk-sharing agreements
with new partners as a means to test the water for both parties.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s):
J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3663] Grow & Diversify Your Home Care Business
- Speaker
- Griffin, J'non
- Model
- 3663
$30.00
Grow Your Business Texas Sized
[1614] Grow Your Business Texas Sized Subscription Type: Individual Faculty:Alch & Garrison Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison present key aspects that have taken Acappella In Home Care from a home based private pay business in 2006 to a nationally recognized franchised company in 2010. In this program you will learn to brand and diversify your business, network for referrals, monitor client care and staff performance, and provide exceptional care by putting the client first and supporting your caregivers. Presented by Jo Alch, RN, DON and Founder of Acappella In Home Care and Administrator Jaime Garrison, Acappella In Home Care. Education-Training Credits: 2.0 Hrs HCSSA Administrator/Alternate
- Speaker
- Alch, Jo & Garrison, Jaime
- Model
- 1614
$60.00
Growing Your Agency with RN Delegation
[3851] Growing Your Agency with RN Delegation
What Texas Health and Human Services as well as the Texas Board of Nursing
says about RN Delegation and new strategies to grow your community!
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | All HCSSAs
Program Description: In this program, Pat T. Nixon, RN -BSN, CALM – CDP, MBA will combine and explain what Texas Health and Human Services as well as the Texas Board of Nursing
says about RN Delegation. She offers a clinical explanation and strategy on how HCSSAs can safely implement RN Delegation and Health Maintenance Activities into their operations to grow their communities and
allow their clients to age in place. Pat provides guidance on many topics around clinical compliance including Medication Administration, Diabetic Care, Effective Care Coordination, Advance Directives and
many other clinical topics. This program will help you with new strategies to grow your community!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Pat Nixon, RN -BSN, CALM – CDP, MBA, Owner, iNurse Delegate
About the Presenter(s): Pat Nixon RN – BSN, MBA is the owner of iNurse Delegate, delegating and training more than
twenty Assisted Living and Personal Assistance Agencies across Texas. She has strategically studied the regulations from both Texas Health and Human Services
as well as the Texas Board of Nursing to debunk the mysteries behind safe and effective delegation. She maintains her Certification in Assisted Living Management
and is a Certified Dementia Practitioner.
She has spoken across Texas educating nurses, managers, and senior care operators on RN Delegation and how it can be used to grow their
Assisted Living or Personal Assistance Service Agency. Having successfully operated assisted living facilities, home health agencies, and personal care agencies,
Pat is an expert on the regulations and legislation affecting senior care. As an RN, Pat holds a clinical background in the management of geriatric patients
in both acute care, home health and hospice settings.
[3851] Growing Your Agency with RN Delegation
- Speaker
- Nixon, Pat
- Model
- 3851
$30.00
Growing Your Business Through Third-Party Payers
[3825] Growing Your Business Through Third-Party Payers
Explores the practical aspects of diversifying revenue streams through
engagements with third-party payers.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: Home care is more than private pay. Greg Bean explores the practical aspects of diversifying revenue streams through
engagements with third-party payers such as Veteran Affairs (VA), Medicaid, and Medicare Advantage. You will learn
actionable strategies for navigating government and third-party payer relationships, paving the way for payer
diversification and business expansion.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Greg Bean, VP Business Development, Paradigm
About the Presenter(s): Greg Bean Coming Soon!
[3825] Growing Your Business Through Third-Party Payers
- Speaker
- Bean, Greg
- Model
- 3825
$30.00
Growing your Private Duty Agency through Community Outreach
[3281] Growing your Private Duty Agency through Community Outreach
Learn How Acappella included education and community outreach increase sales volume.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/28/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 28, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][8]skills for working with clients, families, and other professional service providers
§97.260[a][9]community resources
§97.260[a][10]marketing
Program Description: What was started at a kitchen table with a big vision and little money,
Acappella in Home Care has grown to become one of the largest privately owned home care agencies in the country.
Learn How Acappella included education and community outreach increase sales volume. In 2018 alone, gross sales increased by 35%.
Community Outreach like a weekly podcast, collecting pajamas for needy seniors, and offering continuing education to area nurses
and social workers all helped build the Acappella brand.
Program Learning Outcome: Participants will actively engage in the learning activity and
indicate an intent to change their practice by implementing community education and outreach programs to increase referrals.
TAHC&H Faculty/Presenter: Jo Alch, RN, Acappella in Home Care
About the Presenter:
Jo Alch is the Founder and Director of Nursing at Acappella in Home Care.
Jo worked as a hospice field and triage nurse for many years, discovering a big void in exceptional private duty care and nursing services.
Jo opened Acappella in 2006, with a vision to be the leading private pay agency in the DFW area. Jo has won numerous awards for her efforts.
She was selected as one of the “Great 100 RNs” in Dallas in 2007. In 2012, Jo was awarded D Magazine’s prestigious “Excellence in Nursing” for
home care, and was also recognized by Nurses.com magazine as a regional finalist for outstanding home care nursing. Jo served on the Board of
Directors of the Texas Association for Home Care and Hospice, and had an active role on the private pay committee. She is currently serving on
the board for the Community Council of Greater Dallas, and is the committee chair for the Dallas Area Agency on Aging. Jo is an active member of
her church choir, recently performing at Carnegie Hall in NYC. She is originally from New Orleans, where she is in the Krewe of Muses. Jo has an
amazing husband and three wonderful children.
[3281] Growing your Private Duty Agency through Community Outreach
- Speaker
- Alch, Jo
- Model
- 3281
$30.00
Growth Hacks for Your Agency
[3516] Growth Hacks for Your Agency
Educational and entertaining growth strategies you can implement sitting behind a computer!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: In this presentation Jeff Howell delivers an educational and entertaining session on new growth strategies for the home care industry.
Witness real-life examples, demonstrating how a home care agency can grow sitting behind a computer!
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Jeff Howell, Director of Growth, Alayacare
About the Presenter(s):
Jeff Howell is the Director of Growth at AlayaCare and since joining Alayacare,
the company has grown from 74 to 500 employees and Jeff has overseen all of AlayaCare’s growth strategies. He has presentations on a myriad of growth
topics and a 30,000 foot view presentation as well.
[3516] Growth Hacks for Your Agency
- Speaker
- Howell, Jeff
- Model
- 3516
$22.50
Hacking Google Analytics
[3289] Hacking Google Analytics
Learn how to set-up Google Analytics and use it to drive more sales to your agency website.
NOW AVAILABLE: RELEASED 9/9/2019 This program was presented on 08/29/2019 at the Texas Association of Home Care & Hospice 50th Annual Meeting in Grapevine.
It is one of 17 presentations captured and produced for online access.
Presentation Info:
Presentation Date: August 29, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][10]marketing
Program Description: In this program you will learn how to set-up Google Analytics.
You will be able to use Google Analytics to drive more sales from their website. You will understand how to use the data in your agency practice.
We will cover planning and principles, configuration and administration, data collection, and reporting metrics. Lastly, we will cover measuring return on investment.
Make sure to have your computer, cell phone, username, and password for Google!
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an
intent to change their practice by using Google Analytics data collection and reporting metrics to increase sales.
TAHC&H Faculty/Presenter: Steve Huskey, COO, High 5 Promotions
About the Presenter:
Steve Huskey a.k.a. The Wizard of Google, became involved with technology at a
young age. Programming a computer at age 8, authoring a series of books on Google advertising, and teaching Internet Marketing at University, have
firmly established his tenure in online marketing. He graduated from Texas State University with a degree in Business and is currently
Chief Operations Officer for High 5 Promotions. Having been focused on technology his entire life, Internet Marketing consulting
offers him the ability to use his degree daily. Steve has managed thousands of Internet Marketing campaigns & is certified in
Google and Microsoft Advertising. Steve enjoys sharing his knowledge of marketing to help launch a business to the next level.
[3289] Hacking Google Analytics
- Speaker
- Huskey, Steve
- Model
- 3289`
$30.00
Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
Addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations. Ms Chapa also addresses common issues affecting employers in the health care industry, such as incomplete
documentation, wage and hour issues, and options for disciplinary action. Jennifer Elder addresses the Licensure perspective of having COVID-19 positive patients and employees
and demonstrates how to access the TAHCH COVID page and resources.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Velissa Chapa, Legal Counsel for the Commissioner, Texas Workforce Commission and Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager
About the Presenter(s):
Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer
hotline and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas,
and worked in the private sector in the legal field for 7 years before joining the agency.
About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice
Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout
Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal
Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007.
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
- Speaker
- Chapa, V [TX TWC] & Elder, J
- Model
- 3503
$37.50
Handling Unemployment Appeals and Returning to Work in a Post- COVID World
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
Learn how to successfully respond to unemployment
claims and appeals and much more.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Have unemployment claims been a big issue for your agency? Do you find yourself experiencing
higher than normal claims and looking for help in this area? If so, this presentation is for you! You will learn how to successfully respond to unemployment
claims and appeals and how to address successful return to work strategies in a post-vaccine, post-covid world.
TAHC&H Faculty/Presenter(s): Carrie Hoffman, Partner, Foley & Lardner LLP
About the Presenter(s):
Carrie Hoffman represents and counsels major employers nationwide in all areas of labor
and employment law across a wide range of industries including retail. Carrie is highly regarded for her experience with wage and hour issues, as well as
employment discrimination and retaliation claims. She regularly reviews and drafts employment agreements – such as covenants not to compete – and advises
clients on a wide variety of labor and employment issues such as Workplace safety, Workplace harassment, Union avoidance and election campaigns, Leaves of absence,
Hiring, termination and severance policies and procedures and Litigation avoidance.
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
- Speaker
- Hoffman, Carrie
- Model
- 3518
$30.00
HCSSA Regulatory Compliance for Administrators | Nov23
[3801] HCSSA Regulatory Compliance for Administrators [Nov2023]
An extensive presentation of Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs).
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 6, 2023
Program Description: This is a 2-part, rich-media capture of the TAHC&H live training
presentations specifically focused on Texas Chapter 97 Licensing Standards for Home and Community Support Services Agencies (HCSSAs).
It covers topics outlined in the HCSSA Licensure rule related to information on licensing standards and applicable state or Federal Laws, including, required content from
Texas Health and Safety Code, Chapter 250 and Chapter 142 and its intent as it relates to licensing standards that must be met by administrators.
Additional topics addressed include Nurse Aide Registry and Criminal History Checks of Employees and Applicants for Employment in Certain Facilities
Serving the Elderly or Persons with Disabilities; Texas Human Resources Code, Chapter 102, Rights of the Elderly; and OSHA.
This program [3801] is a component of the
Initial Phase One training curriculum for new HCSSA Administrators and Alternates.
Existing Administrators and Alternates can also
use this program [3801] as a component of their annual continuing education.
Upon successful completion, three (3) completion certificates are available for you to document this training:
TX HCSSA Administrator Hrs referencing applicable §558.259 topics [Certificates used for Initial Training]
TX HCSSA Administrator Hrs referencing §558.260 (a)(1) topic [Certificates used for annual Admin CE]
Nurse CE Hrs
HCSSA Rule Reference(s) | Topic(s) Addressed:
§558.259[c][1]information on the licensing standards for an agency
§558.259[c][2]information on the state and federal laws applicable to an agency, including:
§558.259[c][2][A]the Texas Health and Safety Code, Chapter 142, Home and Community Support Services,
and Chapter 250, Nurse Aide Registry and Criminal History Checks of Employees and Applicants for
Employment in Certain Facilities Serving the Elderly or Persons with Disabilities
§558.259[c][2][B]the Texas Human Resources Code, Chapter 102, Rights of the Elderly
§558.259[c][2](C)Americans with Disabilities Act
§558.259[c][2][G]the Occupational Safety and Health Administration requirements
§558.259[d][2]legal issues regarding advance directives
§558.259[d][4]agency responsibilities
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part 1: 1.5 Clock Hr(s)
Part 2: 2.0 Clock Hr(s)
Total : 3.5 Clock Hr(s)
Continuing Education for Nurses
Part 1: 1.5 Contact Hr(s)
Part 2: 2.0 Contact Hr(s)
Total : 3.5 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter: Jennifer Elder, Home Health Regulatory and Policy Manager, TAHC&H | Grace Werckle, BSN, RN,
Home Care Education Nurse Manager, TAHC&H
About the Presenter:
Grace Werckle is the Home Care Education Nurse Manager for TAHC&H. Prior to joining the TAHCH staff, Grace worked in the Homecare
Industry for over 25 years. She has had the wonderful opportunity to serve in multiple roles at Home Health Agencies fulfilling positions varying from Administrator/Alternate
Administrator to DON/Supervising Nurse/Clinical Supervisor to Case Management to Field RN. With this, Grace earned extensive experience in Licensed and Certified, Licensed Home
Health and Personal Assistance Services licensure categories. Grace specialized in QA and Documentation including certifications of COS-C for OASIS and HCS-D for Coding Compliance
and has worked under The Joint Commission, CHAP and AHCH accreditations. She received her Bachelor of Science in Nursing degree from Incarnate Word College in San Antonio, Texas and
currently works with Texas Association for Homecare and Hospice in the Home Care Education Nurse Manager role.
About the Presenter:
Jennifer Elder started with TAHC&H in September 2019 as the Home Care Regulatory and Policy Manager and is
now the Director of Regulatory Affairs. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she
worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas. She has hands on experience in the home care industry with the
ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy
Development and Strategic Planning.
[3801] HCSSA Regulatory Compliance for Administrators [Nov2023]
- Speaker
- Elder,J & Werckle,G [TAHC&H]
- Model
- 3801
$105.00
Health Care Fraud and Abuse Issues in Home Based and Community Care
[3612] Health Care Fraud and Abuse Issues in Home Based and Community Care
An overview of health care fraud and abuse issues that are common
in health care, particularly in home based community care.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: In this program the presenter provides an overview of health care fraud and abuse issues that are common
in health care, particularly in home based community care. The program emphasizes operational mistakes and pitfalls that lead to False Claims, Anti-Kickback, OIG Exclusionary and Civil Monetary Penalty violations.
The discussion will discuss strategies associated with how such mistakes can be prevented and a review of cases with associated penalties as it relates to similar violations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Richard Y. Cheng, JD, CHC, Weaver Johnston Nelson, PLLC
About the Presenter(s):
Richard Y. Chengis a health care attorney focused on corporate transactions, regulatory and
compliance matters. He represents a variety of health care providers (e.g., nursing facilities, home health agencies, hospices, assisted living facilities), investors
and private equity groups in healthcare purchases/sales, operations and before administrative agencies. He is certified in health care compliance and worked as an
occupational therapist before becoming an attorney.
[3612] Health Care Fraud and Abuse Issues in Home Based and Community Care
- Speaker
- Cheng, Richard Y.
- Model
- 3612
$30.00
HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
[3837] HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
In-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
Program Description: With the introduction of the Home Health Value-Based Purchasing (HHVBP) Model, there's a direct financial implication for agencies based on their
Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) measures. It's vital for home health providers to recognize that "Patient Experience" is as crucial, if not more so, than the conventional view of
HHCAHPS as simply a "Patient Satisfaction" indicator. A detailed examination of HHCAHPS reveals that an impressive 17 out of 19 questions zero in on patient experience, underlining its increasing significance.
This focus resonates with the trends we've seen in acute care settings in the past few years. Elevating your agency's HHCAHPS scores holds significance because it indicates not just patient contentment but can also
catalyze enhancements in quality, influence reimbursement and financial support, establish a competitive edge, guarantee adherence to regulations, furnish ongoing insights, enhance staff involvement, and
foster a culture of accountability and transparency. Ultimately, this endeavor contributes to improved patient care and outcomes. In this program you will receive insights into the specific HHCAHPS questions
that influence patients' evaluations of clinicians. Actionable strategies are offered to help agencies enhance patient experiences, improve HHCAHPS scores, and cultivate a more robust relationship
between patients and clinicians in today's healthcare environment. View this in-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN MHA HCS-D, COS-C, HCS-H , Sr. Vice President/Principal-Coding and OASIS Department, SimiTree and Matthew Mulski, Co-founder and Director of Home Health Partnerships, TELOS Health Solutions
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a
Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C)
and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
About the Presenter(s): Matthew Mulski Over the past decade, Matthew has provided strategic guidance to numerous home health agencies, adeptly navigating intricate challenges through the
implementation of advanced technology and streamlined workflow processes. Prior to founding Telos in 2019, Matthew played an instrumental role in driving the growth of various startup technology
and service providers, with a specialization in serving the post-acute industry.
[3837] HHCAHPS: Patient Experience vs Patient Satisfaction and Why it matters in HHVBP
- Speaker
- Griffin, J'non + Mulski, Matthew
- Model
- 3837
$30.00
HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
In this rich-media training presentation Texas HHSC personnel provide useful information on TULIP to clarify use of this portal for TX HCSSAs.
Hello There! Are you a Nurse Aide or a Medication Aide looking for TULIP?
If so, you are NOT at the Texas HHS TULIP Portal; however here is some info for you!
Effective July 5, 2023, Nurse Aides (NAs) and Medication Aides (MAs) are now
required to use the new credentialing system in the Texas Unified Licensure
Information Portal (TULIP) for licensing certification or permitting activities. PL 2023-14
The original grace period was through October 31st, however, there was a significant
backlog due to identified system issues which led to an extended grace period. All NAs
certifications and MA permits active on June 16, 2023, will be considered active until
April 30, 2024.
Nurse aides renewing their certification are required to complete 24 hours of inservice education every 2 years. NAR Approved In-Service Education Programs has a list of approved programs. Nurse aides may complete 12 of the required 24 hours of in-service education in a healthcare entity other than a facility licensed or certified by HHS, the Texas Department of State Health Services or the Texas Board of
Nursing.
Effective July 5, 2023, HHSC will not accept or process paper forms that are emailed, mailed or faxed to HHSC.
So, click the following link to go to the Texas HHSC TULIP Online Licensure Application System
The official pages of the TX HHSC and TULIP portal display FAQs and TX HHSC contact info for your questions and inquiries.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The web-based system for Health and Human Services Commission, Texas Unified Licensure Information Portal (TULIP),
was designed for licensed long-term care providers. HHSC presents useful information to clarify use of this portal and provides information on the use of this system including but not limited to the following:
access to licensure information
licensure application and renewals
updates to the licensure information
user manual resource
payment portal use
TAHC&H Faculty/Presenter(s): Trent Banks, HHSC Regulatory Services
About the Presenter(s):
Trent Banksis currently the Manager of Licensing and Certification with
Long-term Care Regulatory Licensing and Credentialing for the Health and Human Services Commission. He has served as the Home Health (HCSSA) Manager,
an Investigator VI (Team Lead) with Professional Credentialing Enforcement Unit, Regulatory Services Division with Health Human Service Commission.
He previously served as an Investigator IV in the PCEU at the Department of Aging and Disability Services (DADS). Prior to that, he was an investigator
at the Texas Department of Juvenile Justice’s Office of Inspector General. Trent was previously a Youth Rights Specialist in the Office of General
Counsel at the Texas Youth Commission where he worked to ensure the Rights and Safety of juvenile offenders. Trent has a bachelor’s degree in
International Studies from Southwest Texas State University.
[3520] HHS Licensing via TULIP: Licensure Application/Renewals/Access/Payment Portal
- Speaker
- Banks, Trent [TX HHSC]
- Model
- 3520
$30.00
