Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[2606] Bridging Business and Clinical: Achieving Operational Excellence
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary: Three TAHC&H presidents share their expertise.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Lee, Lucy & Cargle, Ken & Madison, Dana
Program Description: It’s a simple fact – if business operations can’t
“stay in the black”- you won’t be providing patient care very long. Aligning
staff skills and patients’ needs with operational goals can be a challenge. Where do you begin with strategic planning, annual
goal setting and efficiencies? How do you assess administrative overhead? Business managers must consider a multitude
of factors to achieve operational goals and inspire process improvement. What about fixed costs vs. variable costs;
productivity expectations of clinical staff; controlling overtime costs; benchmarks for cost centers? Don’t be overwhelmed!
Learn from the best…in this program a panel of seasoned veterans of successful home care agencies share their expertise
on how to run “the business.” Learn their secrets including enhancing communications with staff to promote the goal of
shared responsibility for operational success. Presentation Date: 8.21.2014
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the relationship between clinical practice and financial realities.
Describe the importance of goal setting to achieve business objectives.
Identify at least two strategies to motivate agency staff to achieve clinical operational
objectives.
About the Presenters: Lucy Lee, RN, MS, CHCE, Founder and President of a rural
Texas home health agency, Lucy has been involved in the home health industry for over 28 years. She has first-hand knowledge of the
practical aspects of home health agency management, having worked in all levels of home health care from contract field nurse
through director of patient care to administrator, and is now responsible for strategic planning and alliances. Lucy has served
on the board of TAHC&H representing certified agencies, and has served as secretary, and as president of the association. She has a
Master’s degree in Healthcare Administration and is a Certified Home/Hospice Care Executive.
About the Presenters: Ken Cargle is the Administrator/Owner of Goodcare
Health Services in Amarillo, Texas. Ken has been active in home care for 19 years and has owned both a Medicare Certified agency and
a Private Duty agency. He received his Bachelor of Arts and Masters of Divinity from Texas Christian University and is an active leader
of the Texas Association for Home Care & Hospice; where he has served as President, the Owner auspice, the Licensed Home Health auspice,
and the Licensed and Certified auspice. He has served and chaired on various TAHC&H committees, subcommittees, councils and task forces,
and actively participates on the TAHC&H Owner’s Forum Networking Group.
About the Presenters: Dana Madison, RN, BSN, MBA is the Administrator/Owner of
Calvert Home Health Care, Ltd in Lubbock. Dana’s health care experience includes working as an RN for 30 years, a hospital administrator for
2 years, a Practice Manager in a physician’s office for 8 years and a home health administrator and owner for 19 years. Dana received her BSN
from Texas Women’s University in Dallas, and an MBA in Health Care Administration from the University of Dallas. Dana served as the President
of the Texas Association for Home Care & Hospice from 2010 – 2012.
[2606] Bridging Business and Clinical: Achieving Operational Excellence
[3465] Budgeting and Cash Flow under PDGM
Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 19, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Year two of PDGM presents many cash flow challenges for home health agencies, especially with
the elimination of the RAP payment. It is important for an agency to operate effectively in all areas of the revenue cycle to reduce the cycle time for claims
and avoid cash flow issues. This program covers all the critical roles in the revenue cycle process, and discusses how to avoid cash flow issues as well as
identify Key Performance Indicators that impact financial performance and how to develop a realistic PDGM budget.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate intent to change
their practice by developing a realistic and dynamic 2021 PDGM budget and Identify key performance indicators (KPIs) that impact financial performance in PDGM.
TAHC&H Faculty/Presenter(s): Michael Simione, Manager, Simione Healthcare Consultants | Kim Chapman, Senior Manager, Finance & Revenue Cycle, Simione Healthcare Consultants, LLC
About the Presenter(s): Michael Simione is a Manager with Simione Healthcare Consultants and has been an employee
since 2011. Michael has wide-ranging experience in PDGM, finance, budgeting, strategic planning, cost reporting, data analytics and benchmarking.
Kim Chapman joined the Simione team in 2020 to support the financial goals of home care
and hospice clients with her strong background in claims and billing management in provider organizations, and experience as a consultant and interim manager for
revenue cycle management. She previously served more than 15 years in home and community-based care organizations across billing, EMR/technology analysis, claims
analytics and quality/process improvement disciplines. Between 2005-2020, she served as director of revenue cycle management at Gulfside Healthcare Services, and
held progressive roles in billing coordination, RCM, and patient accounts at Chapters Health System, both in Florida. She also has experience as a revenue cycle
systems analyst with Bon Secours in Virginia. Kim is a graduate of Saint Leo University, St. Leo, Florida, with a B.S. in healthcare management.
[3465] Budgeting and Cash Flow under PDGM
[3524] Building a Quality Improvement Program
An overview of what QAPI entails as well as the purpose and importance
of having a Quality Improvement Program for both Medicare and Private Duty providers.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Program Description: This program provides an overview of what QAPI entails as well as the purpose and importance
of having a Quality Improvement Program for both Medicare and Private Duty providers. It covers the five standards of effective quality management,
discusses how to implement a Performance Improvement Project (PIP), and understand how to analyze a project’s effectiveness. It also looks at what
ongoing considerations your program should include.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Becky Tolson, RN, Clinical Compliance Educator, Accreditation Commission
for Health Care (ACHC)
About the Presenter(s): Becky Tolson is a Registered Nurse serving as a Clinical Compliance Educator at Accreditation Commission for Health Care (ACHC).
She participates in the development and training of skilled, non-skilled and specialty seminars for accreditation preparation.
She has a background in healthcare consulting for home health, private duty, and home care agencies across the country.
Her experience consists in both the clinical field and the administrative aspect of agencies. She holds a bachelor’s degree in
Business Administration to include management and marketing as well as a Certificate for OASIS Specialist – Clinical.
She’s been involved in the formation of agency policies and procedures as well as marketing materials/strategies to
include website development, agency brochures, and patient education.
[3524] Building a Quality Improvement Program
[3631] Building an Engaged and Committed Team that Stays
Review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: With an aging population that will require more home care, it is imperative that homecare leaders be
proactive in identifying, recruiting and retaining healthcare professionals that will be committed to the organization’s mission and vision, their teammates and the
industry. By understanding the necessity of a strategic plan to develop an engaged and committed team that stays, with a focus on the development of a strategic
recruitment and retention plan, we will review and discuss strategies used to identify, empower and retain the very best healthcare professionals.
TAHC&H Faculty/Presenter(s): Christina Andrews, Director of Professional Services, AXXESS
About the Presenter(s): Christina Andrews is Director of Professional Services at Axxess, where she delivers practical
operational solutions to help clients scale operations using technology for home health, home care, hospice and palliative sectors. Prior to joining Axxess, she was
the Senior Manager of Growth Solutions at SimiTree Healthcare Consulting, formerly Simione Healthcare Consultants, LLC. She earned her bachelor’s degree in business
administration with a concentration in marketing from the University of Toledo in Ohio.
[3631] Building an Engaged and Committed Team that Stays
[3121] Building Workforce Across Generations: Are You Ready to Compete?
Build a winning strategy in a increasing competitive talent marketplace.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Program Description: For the first time in history, five generations can be found working side by side in the workforce. A talent gap is forming as Baby Boomers age into retirement and
Millennials climb the corporate ladder. Recruitment strategies to attract, recruit, retain, and motivate young people need to reply less heavily on traditional pay and benefits, and focus more on creating welcoming
cultures. Learn how to build a winning strategy in an increasingly competitive talent marketplace.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing strategies to recruit, retain, and motivate a young workforce.
TAHC&H Faculty/Presenter: Adrian Killebrew, Business Development Executive, Axxess
About the Presenter: Adrian Killebrew is a savvy professional whose ability to connect others and build
relationships has allowed organizations to establish meaningful business connections nationally. Adrian is a business development executive for Axxess,
the fastest growing home healthcare technology company in North America, where he oversees relationships and partnerships with key industry associations,
regional consultants, and national vendor partners. Adrian has been delivering organizational management and business development strategies for over 13 years.
He brings expertise from the healthcare technology, wireless, and association management industries working for organizations such as Verizon, Dallas Regional
Chamber and Axxess. Adrian is currently in the pursuit of a Doctorate in Management with an emphasis in Organizational Leadership.
Adrian is also the Founder and Executive Director of IRON Dallas. His personal brand is in lock-step with his commitment to
investing in the community. He believes in the power of mentorship and professional development and puts that belief into action. He serves on the board of
the Dallas Arboretum, TAHCH’s PAC Council and is actively engaged in mentorship programs with Dallas Regional Chamber Young Professionals, Year Up and Education is
Freedom. He is an alum of Leadership Dallas, Dallas 40 Under 40, Mayor’s Star Council and serves as the Vice President of the Dallas alumni chapter of his alma mater,
Rhodes College. He is not only committed to his own success, but he is equally committed to the success of others.
[3121] Building Workforce Across Generations: Are You Ready to Compete?
[3147] Business Continuity and Data Protection
Essential steps to ensure business continuity and survival.
Presentation Info:
Presentation Date: November 14, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
Program Description: 73% of organizations that experienced a systems failure were
down for 30 minutes or more! (2017 State of Resilience Report). This presentation communicates business continuity and survival
by leading your organization through essential steps. A focus is placed on common areas of vulnerability and ways to protect
against most attacks. The presenter examines the risk of data loss and methods of recovery, including concepts of business
continuity, disaster planning, and IT strategies you can easily and affordably implement.
Program Learning Outcome:
Participants will identify ways to manage cybersecurity risks to protect against data loss, identify methods of recovery, business continuity and disaster planning.
TAHC&H Faculty/Presenter: Ricky Smith, President, Innovative Business Technologies, Inc.
About the Presenter: Ricky Smith is the President of Innovative Business Technologies, a SOC II
compliant Cloud Service Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11
years with the homecare and hospice product group of McKesson Information Solutions. As Director of Technical Services, he became passionate about
IT’s ability to facilitate patient care. In addition to 19 years in IT health-care, Ricky spent several years as a systems engineer and
telecommunications technician in a high-profile financial and chemical engineering sector. Ongoing research on technology trends, as it relates
to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity, and risk analysis.
[3147] Business Continuity and Data Protection
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
Information for buyers and sellers regarding what to expect and highlights
key considerations...
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: M&A activity in the home health and hospice space has increased
in the past few years. While COVID-19 may have caused unforeseen consequences in these industries, M&A activity is expected to rebound
(and even outpace previous years). This program provides information to buyers and sellers regarding what to expect and highlights
key considerations for transactions in this space. Specifically, it includes:
an overview of the home health and hospice industries
an overview of the transaction process
tips for buyers and sellers preparing for a transaction.
TAHC&H Faculty/Presenter(s): Rossanna J. Howard and Jonathan E. Sterling, Brown & Fortunato, P.C.
About the Presenter(s): Rossanna J. Howardis an attorney with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. Rossanna has assisted physician groups, long-term care facilities, HME companies, pharmacies, and other health care
providers with a range of health care issues including regulatory review of business arrangements; questions related to regulatory hurdles in business
transactions; credentialing issues; competitive bidding questions; payor audits; and state and federal government investigations. She is a member of the
State Bar of Texas, the American Health Lawyers Association, and the Houston Bar Association. Rossanna graduated from Baylor University in 2007 and
attended law school at Saint Louis University School of Law. While in law school, she concentrated her studies in health care, earning a Health Law
concentration. Simultaneously, Rossanna also earned a Master in Public Health with a focus in Health Policy from Saint Louis University School of Public Health.
About the Presenter(s): Jonathan E. Sterlingis an attorney with the Corporate and Finance Group at Brown & Fortunato, P.C., a
law firm based in Amarillo, Texas. Jonathan’s practice includes general business matters with an emphasis on mergers and acquisitions, healthcare transactions,
corporate governance, business start-ups, business counseling, corporate finance, and contract drafting and negotiation. He has served as the principal advisor on
numerous healthcare transactions in various industries helping clients achieve their goals and implement unique business strategies. He is a member of the
State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers. Jonathan graduated from the University of Texas at Austin in 2012
and then graduated from the University of Oklahoma College of Law in 2015 with honors.
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
[W3642] Buying And Selling Home Health & Hospice Agencies
A 2022 TAHC&H Member Webinar - Now Available to All!
Presentation Info:
TAHC&H Virtual Event | 2022 Monthly Member Webinars | Recorded for On-Demand Access
Presentation Date | April 6, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Are you in the market to buy or sell your agency?
What are the various concerns you need to address when engaging in this type of business transaction? What steps
can you take to reduce your level of risk? Join attorneys Jennifer Papapanagiotou and Heidi Kocher as they discuss
these important issues.
TAHC&H Faculty/Presenter(s): Jennifer Papapanagiotou and Heidi Kocher | Liles Parker Attorneys & Counselors at Law
About the Presenter(s): Jennifer Papapanagiotou Ms. Papapanagiotou’s practice focuses on compliance, regulatory
and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed
and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou
is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment,
changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and
Medicaid program coverage and reimbursement issues.
About the Presenter(s): Heidi Kocher is a partner with Liles Parker and has over 20 years of experience in health
care legal and compliance-related issues, including serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She
is currently serving as an outside compliance expert to a hospital and a clinical laboratory that are under Corporate Integrity Agreements. She has significant
reimbursement experience, responding to and defending audits from Medicare, addressing coverage policy issues, challenging denials, recoupments, and loss of
billing privileges, obtaining HCPCS codes, and other reimbursement related issues. Her experience also includes implementing Corporate Integrity Agreements,
guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG. Ms. Kocher is licensed in Texas and Maryland.
[W3642] Buying And Selling Home Health & Hospice Agencies
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
Medicare Providers: an overview of the PAE Telephone Discussion process as well as the reopening
process.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: CMS uses Telephone Discussions to give Part A East providers the opportunity to provide
verbal testimony through a phone discussion that could possibly result in a favorable outcome. After success with the discussions in DME, in April 2019,
CMS expanded the appeals Demonstration to Part A East. C2C will provide an overview of the PAE Telephone Discussion process as well as the reopening
process which allows potential cases to be remanded back from the ALJ and reopened at the reconsideration level.
TAHC&H Faculty/Presenter(s): Emily Barnes, Education & Outreach Specialist,C2C Innovative Solutions, Inc.,
the Part A East Qualified Independent Contractor (QIC) and Charles Canaan, Palmetto GBA.
About the Presenter(s): Emily Barnes received a Bachelor’s degree in Health Services Administration in 2002,
followed by a Masters’ degree and Specialist degree in Education Leadership. Prior to joining C2C Innovative Solutions, Inc. in 2015, Emily worked in the public
sector for 14 years, including an administrative roll for 5 of those years. Emily currently meets with CMS, OMHA, and the MACs regularly to present updates and
information regarding the Part A East Appeals Demonstration. For the last six years, Mrs. Barnes has been the Education & Outreach Specialist, sharing the
Telephone Discussion Demonstration at numerous conferences, state association meetings, national presentations and Jurisdiction Council advisory meetings.
Mrs. Barnes brings a wealth of information and over 15 years’ experience to C2C Innovative Solutions, Inc.
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare
settings, to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion
University in Norfolk, Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for
Health Care Professionals Certificate from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3517] C2C QIC Appeal Demo Phone Discussion & Reopening Process
[3621] Caring for the Patient with Dementia at Home
Provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 23, 2022
Program Description: Dementia is a progressive disease that affects many of our home health and hospice patients.
Providers who care for dementia patients in the home setting face a unique set of challenges, especially as the disease becomes more advanced.
This program provides an analysis of the types and manifestations of dementia and how it affects the patient, family, and caregivers. It also explore the importance of disease
management and educating caregivers on best practices and strategies to improve the quality of care provided and to allow the patient to remain as independent as possible for as long as possible.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 25 years of nursing experience in various areas of healthcare.
She currently holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various
state associations and well as conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a
Home Health Software company, and Director of Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding
of the challenges home care agencies face. Lisa is an active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the
Medicare/Medicaid and Clinical Practice committees.
[3621] Caring for the Patient with Dementia at Home
[3429] Caring for the Professional Caregiver During Crisis
Practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: Professional caregiving is already a challenging task. Healthcare has been facing
particularly difficult times with financial and regulatory uncertainty in recent years. In 2020, we've encountered a new opportunity to deepen our
emotional intelligence, mindfulness, and resilience that will allow us to not only survive but actually thrive through these, and other, circumstances.
This presentation reviews the literature related to the moral distress, moral injury, and various forms of trauma professional caregivers are facing
in our current reality and practical solutions for building greater resilience and post-traumatic growth in ourselves, our teams, and those whom we seek to serve.
TAHC&H Faculty/Presenter(s): Dr. Carla Cheatham, MA, MDiv, PhD, TRT
About the Presenter(s): Dr. Carla Cheatham began her career in psychosocial services with an MA in Psychology, certification in
trauma therapy, PhD in Health & Kinesiology, and MDiv before working 10 years as an interfaith healthcare chaplain and bereavement coordinator. Carla is a national keynote
speaker and consultant focusing on emotionally intelligent and resilient professionals and organizations, Chair of NHPCOs Ethics Advisory Council, former Leader for NHPCO’s
Spiritual Caregivers Community, Adjunct Professor at Seminary of the Southwest, and Assistant Professor for University of Maryland’s MS in Palliative Care. She publishes
books and videos about resilience, communication, boundaries, grief, healthy leadership, service recovery, and emotionally competent professionals.
[3429] Caring for the Professional Caregiver During Crisis
[3509] Caring for Veterans On Hospice Care
Understanding care concepts for this population group will ensure positive outcomes for the hospice organization,
communities, families , and most importantly for the veteran hospice patient.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Program Description: Because of the unique circumstances experienced during war and peace time, veterans require individualized
hospice compassionate care delivery focused on both physical, emotional and psychosocial needs. Veterans represent nearly a third of terminally ill patients and it is important
that organizations embrace the “ We Honor our Veterans “ concepts in order to serve this population that have served us so well. By understanding the resources and benefits
available to veterans and their families for end of life care, participants are well prepared to discuss these options with their patients. Texas has the second largest veteran
population targeted to be the largest in in just one year. Understanding care concepts for this population group will ensure positive outcomes for the hospice organization,
communities, families , and most importantly for the veteran hospice patient.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][9]community resources
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tammy Ross, Senior VP, Professional Services, AXXESS
About the Presenter(s): Tammy Ross is the Senior Vice President of Professional Services at Axxess,
the leading home healthcare technology company. She oversees the professional services division at Axxess with a focus on practical operational
solutions for the home health, home care, and hospice sectors of the post-acute care industry using technology. Prior to joining Axxess,
Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
[3509] Caring for Veterans On Hospice Care
[1355]Caring for Your Hospice Business - a
Month in the Life of a Hospice Administrator
Subscription Type: Individual
Faculty:Spears
The heart of hospice is caring for the patient but caring for
the business of hospice must be the focus of the administrator. How can you get
on top of the business of hospice and stay there? This program traces the
business activities that the hospice administrator must manage through one
operational month in the hospice year. While the hospice administrator may be a
clinician with clinical oversight duties as well, the focus for this program is
the operational and financial activites that when performed well, signal a
healthy business environment. The program includes guidance on budgeting,
contracting, staffing, billing, collecting, compensating staff and more to
assist the administrator in establishing a report card on the hospice's overall
performance. Caring for the hospice business IS caring for the hospice
patient!
Presented by Jan Spears, MJS & Associates. Her
expertise as a business consultant to home care and hospice providers as well
as physician groups, hospitals, durable medical equipment suppliers, and legal
counselors has increased her demand to more than 20 states during the past two
years. As a certified educator, Jan uses teaching methodologies that simplify
the most complex theories into practical day-to-day advice for the entry level
or the most experienced health care provider. She heads a team of more than
thirty-five consultants at MJS & Associates, known for its solution-driven
approach to achieving best practice to clinical and operational standards for
all provider types.
Education-Training Credits:
2.0 Hr(s) HCSSA Administrator/Alternate
[3863] Changes Are Coming in 2025 | Is Your Agency Prepared?
Understanding and preparing now for these important changes is essential to achieve success in 2025.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 11, 2024
Program Description: The 2024 home health final rule is bringing significant change beginning January 1, 2025,
to Home Health Value-Based Purchasing (HHVBP), OASIS data set, and the Home Health Quality Reporting Program (QRP). This session will provide details on the changes
that include, adding new OASIS measures, updates to specific OASIS items, public reporting of some existing items, and HHVBP additions and deletions in the OASIS and
claims sections. Understanding and preparing now for these important changes is essential to achieve success in 2025.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.11.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[3863] Changes Are Coming in 2025 | Is Your Agency Prepared?
[3691] Chronic Care Management - Benefits of an Evidence Based Program
Hear best practices dealing with comorbidities of the elderly population...what your agency can do to succeed with management of these patients.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: Due to an aging population and improvements in healthcare and the diagnosis, treatment,
and/or management of disease, many older people suffer from more than 1 illness. The most common comorbid chronic conditions that occur include heart disease,
hypertension, respiratory disease, cerebrovascular disease, diabetes, joint disease, sensory impairment, and mental health problems. In order to optimize
interventions and policies addressing multi-morbidity, we must have a clear understanding of the relationship between multi-morbidity and quality of care.
In this session we will discuss best practices around dealing with comorbidities of the elderly population and what your agency can do to succeed with management of these patients.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin, RN, MHA, HCS-D, HCS-C, HCS-H, COS-C, Principal, SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care
Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare
Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and
is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized
speaker on a variety of subjects.
[3691] Chronic Care Management - Benefits of an Evidence Based Program
[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Important steps in implementing and sustaining CLAS standards within your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
Social Worker
1.5 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:This program covers important steps in implementing and
sustaining the CLAS standards within your organization. You will learn how to manage change by following key strategies
for evolving your environment. You will also learn tips to sustain this evolution long term with turnover and the
ever-changing rules and regulations of the healthcare industry. A real case example of implementing these standards
within a large managed care organization is also presented. By the end of this program, you will be able to identify
the key steps in the CLAS Blueprint with ideas on implementing these standards within your organization.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by actively
implementing National Standards for Culturally and Linguistically Appropriate Services to enhance patient care.
TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan
About the Presenter: Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan.
In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations.
She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including
the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive
employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young
adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment.
Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused
on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills
were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the
Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives
across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas.
She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs.
[3115] Implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
Learn the purpose, definitions and examples of these standards in action.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/08/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 8, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
Social Worker
1.25 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][6]risk assessment and management
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description:This program provides an overview of the National Standards for Culturally
and Linguistically Appropriate Services (CLAS), including the purpose, definitions of each standard, and examples of these
standards in action. By the end of this presentation, you will be able to define the standards and identify examples of
each standard in action as it relates to the health care industry. You will also learn the timeline for health equity and
important milestones in eliminating health care disparities among our population.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying examples of the Culturally
and Linguistically Appropriate Services (CLAS) standards in action to aid in reducing health disparities among their patient population.
TAHC&H Faculty/Presenter: Jillian Hamblin, Chief Operating Officer, UnitedHealthcare Community Plan
About the Presenter: Jillian Hamblin is the Chief Operating Officer of UnitedHealthcare Community & State’s Texas Health Plan.
In this role, Jillian oversees health plan operational excellence, project management, appeals and grievances, state inquiries, vendors, and network relations.
She is responsible for the overall member experience for Medicaid, CHIP, Medicare-Medicaid Dual Demonstration, and Dual Special Needs Plan members, including
the strategy to address Social Determinants of Healthcare. She sponsors initiatives specifically focused on combating homelessness and finding competitive
employment in the community. She also serves as the Executive Sponsor for the Project Search program at the Texas Health Plan, a program that provides young
adults with Intellectual or Developmental Disabilities internship opportunities on their path to competitive employment.
Before assuming this role in December of 2015, Jillian was the Director of Health Services Operations for the Texas Health Plan. Here she focused
on process documentation and improvement, creation and implementation of clinical training programs, employee engagement, and innovation. Her innovation skills
were rewarded as a finalist in the prestigious UnitedHealth Group Stephen Hemsley Innovation Challenge in 2013. Prior to joining UnitedHealthcare, Jillian was the
Director of Account Services for a Specialty Benefit Management vendor that focused on quality, safety, and utilization management for over five million lives
across the United States and Puerto Rico. Jillian received a Bachelor of Science in Psychology from Baylor University in Waco, Texas.
She is very passionate about animal rescue and fostering. She resides in Spring, Texas with her husband, two children, and two dogs.
[3114] An Overview of the National Standards for Culturally and Linguistically Appropriate Services (CLAS)
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
Addresses Value-Based operations for
the Impact Act era.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | August 31, 2022
Program Description: Value-Era changes mandated by the Impact Act have prompted an operational upheaval for
HH Providers seeking success under PDGM. Without rewiring for clinical acuity rather than volume as the primary driver of Home Health, traditional
agency operations often fail to achieve efficient, best practice care programs. This progressive presentation addresses Value-Based operations for
the Impact Act era, focusing on specific operational metrics for success. Initially addressing Medicare episodes based on PDGM reforms, this session
also addresses how insight into operational metrics can guide programing for all payors. Start cleaning out your Home Health closet today and
update operations with Value-Based management metrics for success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Arnie Cisneros, PT, President, Home Health Strategic Management and Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Arnie Cisneros is the most progressive speaker in Home Health today. His legacy as a rehab
provider across the care continuum allows for insight into contemporary healthcare delivery, and he is renowned for his adaptation of traditional care philosophies
to address current and future healthcare initiatives. His refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and
adaptation of traditional care philosophies has helped providers of all sized require care to achieve Medicare compliance. Arnie has also become the leading
clinical authority on the audit scrutiny that has come to the homecare industry, and he is serving as a Post-Acute consultant for CMS Pioneer ACO grant
recipients. He authors the HHSM newsletter and is a contributor to CARING magazine, and Decision Health publications. He presents nationally on homecare
topics and care models proposed by CMS and Med Pac for the future of the Home Health industry.
About the Presenter(s): Kimberly McCormick a highly accomplished nurse consultant in the Home Health
industry, is Executive Clinical Director for Home Health Strategic Management. Her 24 years’ experience in Home Health has given her the experience
and the knowledge to provide unrivaled insight into the homecare arena. Kimberly has established herself as an expert in the area of Utilization
Management of Home Health services.
[3686] Cleaning out the Home Health Closet - Operational Metrics for Value Era Success with all Payors
[3444] Clearing the Path to Pediatric Reimbursement
Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
1
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Program Description: All too often professional staff submit a Plan of Care (POC) anticipating Payor approval, yet later
hear their POC was denied due to missing payor specific documentation requirements. In this presentation, Beverly Sepulveda will highlight the specific documentation you
will need to decrease your denials and improve payor approval. This will include critical elements that must be included in the Plan of Care, treatment notes and
telehealth notes. Hear strategies on how to avoid claims recoupment from clinical record audits to improve audit outcomes from pediatric payors.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, SynerImages Healthcare Consulting
About the Presenter(s): Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting,
a national healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing.
Her nursing specialization is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies,
Therapy clinics, ORFs, CORFs, Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based
policies and procedures, on-going regulatory compliance services and insurance contracting assistance. In addition to offering home health startup and compliance services, her
firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational conferences/webinars and other business operations assistance.
[3444] Clearing the Path to Pediatric Reimbursement
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice
Describes the process for setting up a CDI in your agency to improve multiple aspects of your agency's operation.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: CDI is rapidly making its way into the home health and hospice industry! The onslaught of medical reviews resulting in denial of
payment, significant overpayments, and even suspension of payments has pointed out one clear fact - a Clinical Documentation Improvement Program is tantamount to survival. The name is new;
the process is not. Agencies have been doing many pieces of CDI for years but have failed to formalize it into a robust CDI Program. Improving documentation to support skilled need,
coding, outcomes, quality initiatives, reimbursement is ongoing and is distributed among many roles in the office. But the time to formalize the program is NOW!
This presentation describes the process for setting up a CDI in your agency with the purpose being to improve patient outcomes, prevent denials, maintain survey readiness, improve the
integrity of documentation and coding process to ensure accurate reimbursement, protect the agency from liability and claims errors, improve Agency Star Ratings,
Value Based Purchasing Outcomes, and CAHPS while maintaining peace of mind in the agency's overall operation. CDI can be a part of the QAPI program, but
CDI goes beyond the QAPI program involving metrics, financials and operations in addition to clinical functions tracked in QAPI.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 02.09.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): M Jan Spears, CPCO, MJS & Associates, LLC
About the Presenter(s): Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC. She has more than 35 years’ experience in
health care administration and regulatory and reimbursement areas of practice. Ms. Spears has owned and operated a multimillion dollar home health care company as well as consulted for more
than 300 homecare providers in 25 states in the past 20 years. Ms. Spears has successfully merged clinical and financial strategies into successful operational plans for numerous
providers nationwide. She serves as a Medicare coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals. Since
2015, Spears has also provided testimony as a Medicare reimbursement and billing expert at criminal trials for physicians, home health and other provider types involved in
Medicare fraud litigation, including the largest physician fraud case in U.S. history. She has authored several publications including most recently the development of
process and forms for complying with upcoming pre-claim review initiatives. Always the advocate for home health and hospice and as a certified educator in the state,
Spears is a frequent guest speaker at stakeholder association meetings in Texas and surrounding states where she provides practical guidance to people in the
trenches of the health care.
[3745] Clinical Documentation Improvement (CDI) - Implementation for Home Health & Hospice