Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3045] So You Think Your Compliance
Program is Effective?
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary:Can you show an "effective" compliance program?
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Faculty: Jennifer Papapanagiotou, JD and Richard Pecore, JD
Program Description: Effectiveness is the new standard for compliance programs.
It is no longer good enough simply to have a compliance program; now you must show that it is an "effective" compliance program.
This presentation will review how to assess your compliance program for effectiveness, utilizing the government's newly published guidance documents.
It will also give attendees tips for inexpensive ways to improve the effectiveness of their compliance programs. Participants will:
Understand what makes a compliance program effective.
Be able to apply standard criteria to their compliance programs, in order to assess whether their program would be considered effective.
Understand inexpensive and easy to utilize means for making their compliance programs more effective.
Presentation Date: 08.09.2017
Learning Outcomes(s): Participants will actively engage in the learning activity and indicate an
intent to change or enhance their practice by utilizing public resources to develop an effective work plan to protect against fraud and abuse and related sanctions.
About the Presenter: Jennifer Papapanagiotou, JD has a legal practice that focuses on compliance, regulatory and transactional
matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for
compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home
health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients
with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues.
About the Presenter: Richard B. Pecore, JD is a licensed Texas attorney with over 20 years of experience. Mr. Pecore is a
graduate of the University of Texas and South Texas College of Law Houston. Mr. Pecore joined Liles Parker as an associate attorney in January 2012 and became a partner with the firm in
February 2016. Mr. Pecore has worked on a variety of health care related matters, and the past 6 years focusing on Medicare and Medicaid administrative provider appeals and creating
provider regulatory compliance plans. Since joining Liles Parker, Mr. Pecore has focused on “big box” Medicare and Medicaid overpayments. He has successfully defended overpayment cases
ranging in value from $15,000 to $6 million dollars. Mr. Pecore is a Certified Medical Compliance Officer with PMI, is a member of the American Health Lawyers Association. Mr. Pecore
lives in Kingwood, Texas.
[3045] So You Think Your Compliance Program is Effective?
Social Media in the Workplace:
Practical and Legal Considerations in Drafting a Social Media Policy
Summary: Consider this program a "must view" for all owners, administrators
and human resource professionals in homecare. There is much more to social media than meets the eye...and this program provides the details.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
Faculty: Barron, David &
Wilson, Charles
Unless you've had your head stuck in the sand, you've seen the
impact social media has in the world today. From Hollywood to the office cubical, everyone is talking
about social media. Whether you like it or not, many of your customers, employees, and business partners
are spending large amounts of time on Facebook, Myspace, Twitter and other social media sites and are
talking about your company, your employees, and the workplace. Many companies have not developed a
comprehensive policy to address this dramatic (and likely enduring) change in how people communicate
and interact. This program covers what every employer should consider in drafting an effective and
realistic social media policy.
Are you responsible for what your employees say on Facebook?
Can you/should you limit employee participation on social media?
Is it ok for supervisors to "friend" their employees?
Is there any liability for management monitoring employee social media sites?
Is this an invasion of privacy?
Do you need to seek permission?
What are the legal issues under union, wage and hour, and other areas of employment
law arising from the social media phenomenon?
Search the web and you will find many articles (like
this one) warning businesses of the pitfalls of social media -
for example; how easy you can be sued if using information gained through social media for a hiring decision. You will find answers to these questions plus many other informative and practical suggestions to
help your company manage both the pitfalls and opportunities associated with social media in the workplace.
This is a MUST VIEW for every agency owner, administrator and HR manager.
Program Goal: This program allows the viewer to understand the top ten issues
affecting the use of social media in the workplace and how to develop appropriate operational policies to guide its use in the workplace.
About the Presenters: David Barron, JD joined the Cozen O’Connor Law Firm in 2011
from Epstein Becker Green Wickliff & Hall. He is a member in the Houston office, focusing his litigation practice on labor and employment law.
David assists his clients with all their labor and employment needs including representing clients at trials involving wrongful termination,
discrimination, harassment, collective action overtime claims, and whistle-blower suits before a variety of state and federal courts.
David has been board certified in Labor and Employment law since 2002. He has been named a Texas Super Lawyer Rising Star in Texas Monthly magazine since 2005.
Charles Wilson, JD is a member of the Cozen O’Connor’s Labor and Employment Practice Group
in the firm's Houston office. He joined the firm in 2011 from Epstein Becker Green Wickliff & Hall. Charles, who is board certified in Labor and Employment Law by the Texas
Board of Legal Specialization, represents employers in complex litigation and trials arising from claims of wage and hour violations, employee raiding,
race discrimination, racial profiling, retaliation (including whistle blowing), harassment and disability discrimination.
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
[PGM1804] Social Media in the Workplace:
Practical and Legal Considerations in Drafting a Social Media Policy
[3867] Social Workers | Super Powers, Super Skills, Super People
Uncover the superpowers and super skills of our social workers, demonstrating how they are
uniquely prepared to lead the hospice industry and your hospice into the future.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: Often working in the background, leveraging their skills, to improve the patient and family member’s quality of life,
social workers are often the tie that binds our patients, their loved ones to the hospice care that they are receiving. In a quickly evolving hospice landscape, hospice social workers
have the skills, training and education needed to provide the leadership necessary to navigate the HOPE assessment, be actively involved in the hospice’s social determinants of health
initiatives, as well as, maintaining regulatory compliance. In this presentation, you will uncover the superpowers and super skills of our social workers, demonstrating how they are
uniquely prepared to lead the hospice industry and your hospice into the future.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.10.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Zaundra Ellis, Vice President of Hospice Professional Services, Axxess
About the Presenter(s): Zaundra Ellis is the Hospice Product Manager for Axxess. She leverages her many years of expertise in the
hospice industry to create a software that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess,
Zaundra served as the Executive Director and Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient
hospice facility, created and implemented a companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations
that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees
including the Education, Hospice and Medicare/Medicaid committees.
[3867] Social Workers | Super Powers, Super Skills, Super People
[3577] State Survey Readiness for All HCSSAs
Understand the importance of preparing ahead and compliance with federal and state requirements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Program Description: This session will enhance the knowledge of the Administrator or Alternate Administrator in the area of state survey
readiness. This activity will provide data and insight gained through survey experience to help the attendee implement education, tools and processes in their practice.
This ensures the attendee will understand the importance of preparing ahead and compliance with federal and state requirements.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s): Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3577] State Survey Readiness for All HCSSAs
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
Learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 1, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: With COVID-19 on our plate as a priority, have you kept cyber security in mind as well?
Our new reality is that security risks are on the rise with data breaches, in the last nine years, affecting over 2,500 healthcare data breaches and more
than 500 records. Data breaches and resulting regulatory and legal action have escalated in healthcare with penalties reaching millions in 2019.
View Ricky Smith in this presentation to learn more about the common areas of vulnerability, the impact of data loss, key elements for protecting
your organization, and ways to reduce risk.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for
identifying key elements for protecting their agencies against data breaches.
TAHC&H Faculty/Presenter(s): Ricky Smith, President, Innovative Business Technologies
About the Presenter(s): Ricky Smith is the President of Innovative Business Technologies, a SOC II compliant Cloud Service
Provider and Managed IT Service organization that works primarily with healthcare providers. Prior to IBT, Ricky spent 11 years with the homecare and hospice product
group of McKesson Information Solutions. As Director of Technical Services, he became passionate about IT’s ability to facilitate patient care. In addition to 20 plus
years in IT health-care, Ricky spent several years as a systems engineer and telecommunications technician in a high-profile financial and chemical engineering sector.
Ongoing research on technology trends, as it relates to healthcare providers, allows him to maintain expertise in data security, compliancy, business continuity,
and risk analysis.
[3439] Steering Clear with Cyber Security During a Public Health Emergency (PHE)
[3124] Strategies for Managing Margins: Working Smarter, Not Harder
Work intentionally to implement integrated strategies systematically and in a disciplined way.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Financial success in home health and hospice means thinking beyond merely cutting costs. To thrive and achieve sustainable results, organizations must work intentionally
to implement integrated strategies systematically and in a disciplined way. This program presents ways to increase the value of your services by maximizing existing resources, simplifying processes, evaluating the
clinical service delivery model and leveraging the use of technology. You don’t have to sacrifice quality, access and patient satisfaction in the process!
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by applying accounting strategies to bring about financial and operational improvements.
TAHC&H Faculty/Presenter: William J. Simione III, Managing Principal, Simione Healthcare Consultants
About the Presenter: Bill Simione III serves as Managing Principal at Simione Healthcare Consultants, leading all consulting, as well as
product and service delivery to support home care and hospice business improvement. He previously managed Simione's Financial Consulting division, and has been actively involved in the
home care and hospice industry for more than 25 years. Bill has held many interim management positions over the years, including Chief Executive Officer, Chief Financial Officer and
Director of Patient Accounting for numerous home care/hospice organizations ranging from single agencies to multi-state organizations and hospital-owned postacute entities. During his
interim management positions, he has been responsible for many agency turnarounds, including positioning an agency for acquisition.
Bill is a highly experienced speaker addressing many national home care and hospice organizations, as well as state and local associations. He is a graduate of
Villanova University with a B.S. in Accounting.
[3124] Strategies for Managing Margins: Working Smarter, Not Harder
[2176] Succeed at the BUSINESS of Home Care
Summary: Tactics, tools and techniques for monitoring and managing your agency.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Peterschmidt, Steve
Program Description: Everyone knows about the challenges
facing home care agencies today. In order to survive, agencies must be on top of not only the quality of care
but the BUSINESS of home care. This program walks viewers through the business elements that must be present
in any home care agency that wants to survive.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss the basic business components required for home care agencies.
Describe the concept of “Managing to the Numbers”.
Discuss of the concept of “Evolving”.
Review effective tools and techniques.
About the Presenter: Steve Peterschmidt has over 20 years of management
experience at all levels of business and with a diverse group of industries. Most recently as the owner and administrator of an agency in Colorado.
Steve grew the agency from a self funded start-up with no employees, no patients and no revenue to a respected, profitable agency with an average
daily patient census of over 250, all in less than 5 years. Prior to the health care industry Steve worked in the weapons, aerospace and high
tech industries. Steve has taken the management, business and process control experience from these progressive industries and adapted it
successfully to health care.
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
[2176] Succeed at the BUSINESS of Home Care
[3662] Successful Home Health Culture Change
Learn how to identify areas of previous cultures that limit progression under
PDGM, how to address integration of new care programming, and assure all staff move forward in successful value programming.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2022
Program Description: Most HH Providers have struggled to modify agency and staff care processes despite the Volume-2-Value changes in
PDGM and other Medicare reforms. Addressing experienced administrative and management staff can be the most challenging elements of assuring a Home Health Providers,
as they have years of experience in the volume-based model of the past. Learn how to identify areas of previous cultures that limit progression under
PDGM, how to address integration of new care programming, and assure all staff move forward in successful value programming.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kimberly McCormick, RN, BSN, Executive Clinical Director, Home Health Strategic Management
About the Presenter(s): Kimberly McCormick a highly accomplished nurse consultant in the Home Health
industry, is Executive Clinical Director for Home Health Strategic Management. Her 24 years’ experience in Home Health has given her the experience
and the knowledge to provide unrivaled insight into the homecare arena. Kimberly has established herself as an expert in the area of Utilization
Management of Home Health services.
[3662] Successful Home Health Culture Change
[PKG6997] Survey Preparedness Workshop for Hospice Providers | A 5 Program Package
This was created specifically for Hospice providers - delivering key components for survey success!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
5.5 Clock Hr(s) (Total of all 5 programs)
Continuing Education for Nurses
5.5 Contact Hr(s) (Total of all 5 programs)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
There are five (5) Programs included in this Package:
[3766] HOS| HOS Can Your Hospice Documentation Survive a Medical Review Audit?
Program Description: With an increase in TPE, UPIC and SMRC audits agencies need to ensure each chart can stand alone when audited.
We know the #1 reason hospice agencies fail audits, have claims denied and have to pay money back is when the terminal diagnosis is not substantiated at admission and throughout
the benefit period. Jennifer Prescott RN, MSN, CDP
Founder/COO of Blue Water Homecare and Hospice, outlines the keys to success for hospice documentation for each discipline to support clinical eligibility based on LCD’s
(Local Coverage Determination) and Medicare Conditions of Participation. It is a fun and fast paced session sharing tips and tricks for improving overall documentation,
plans of care, and IDG documentation. [View more details for this program HERE]
[3767] HOS | HOS QAPI - Make A Compliance Program Prepare You for Surveys
Program Description: Providers should strive to establish a culture of compliance to consistently be ready for a survey at any moment.
An effective compliance program can maintain an agency's survey readiness. They drive a provider to establish a culture of proactive adherence to regulations, promote prevention,
detection and resolution of conduct that does not conform to program requirements AND meet survey standards at all times. [View more details for this program HERE]
[3768] HOS | HOS Infection Control
Program Description: This program presents the current regulatory requirements for infection control for hospice agencies, including practical implementation of the regulations within your
agency. With the cessation of the COVID-19 PHE and the increased oversight on hospice agency operations, agencies must ensure their compliance with all regulations, and
guidelines – including the recently updated State operations manual surveyor guidance. The session offers tips and tools for you to use as you tackle the ongoing challenge of
educating staff, patients and caregivers about this ever-important requirement. [View more details for this program HERE]
[3769] HOS | HOS Hospice Emergency Preparedness
Program Description: An Emergency Preparedness program that includes all required elements will result in a survey free of E-tags and an agency
prepared to deal with all possible hazards! This session outlines the required components, steps and timelines needed to ensure agencies are survey ready related to the Emergency Preparedness Conditions of Participation.
It also addresses all required components of a compliant Hospice Emergency Preparedness Program that meets regulatory guidelines and includes all required elements to be an effective Emergency Preparedness Program. [View more details for this program HERE]
[3770] HOS | HOS What to expect with Hospice Surveys & New Hospice Guidelines
Program Description: CMS has updated the surveyor protocols and trainings for hospice under direct pressure from the OIG. These surveys are intended on insuring all hospices are providing the
quality of care that we all want in our industry- but it still may increase the difficulty we find with the survey process to ensure full compliance. These rules are being
applied whether you are surveyed by your state, or by an accrediting organization such as Joint Commission, CHAP or ACHC. This session reviews the changes, but even more
importantly provides insights on how to best prepare for these new interview questions, home visit observations and high risk record review areas. Bonus: Tools will be
provided for your own preparation and success! [View more details for this program HERE]
[PKG6997] Survey Preparedness Workshop for Hospice Providers | A 5 Program Package
[PKG6993] Survey Preparedness Workshop for Licensed & Certified Providers | A 5 Program Package
This was created specifically for L&C providers - delivering key components for survey success!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
5.5 Clock Hr(s) (Total of all 5 programs)
Continuing Education for Nurses
5.5 Contact Hr(s) (Total of all 5 programs)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
There are five (5) Programs included in this Package:
[3756] L&C | Home Health Top Survey Deficiencies: Be Proactive and Not Reactive
Program Description: In this session the presenter discusses the top CMS survey deficiencies, some examples of what surveyors have found, and what you can
do to be proactive in avoiding them! Medications and coordination of care are among the two most consistent deficiencies found with agencies...and learn what YOU can do on an ongoing basis to avoid these deficiencies.
[View more details for this program HERE]
[3757] L&C | Home Health QAPI
Program Description: An Effective Home Health Quality Program is a key component to a well-run organization! This session will focus on understanding
the home health QAPI CoP and knowing the rules for the condition. It will detail the steps for building a successful QAPI program as well as developing action plans to ensure
your agency’s QAPI program is effective. You will learn how utilizing your home health QAPI program to the fullest will improve your agency's compliance and performance. [View more details for this program HERE]
[3758] L&C | Home Health Infection Control
Program Description: This session reviews all required infection control rules and regulations for a successful licensed and certified agency survey.
Home Health Infection control programs require monitoring, control, surveillance, prevention and education. Noted speaker, Lynn Smith with SimiTree, will help answer these questions: What does a surveyor focus on? What areas
does the surveyor look at regarding infection control? (home visits, policies/procedures, education) What changes are anticipated with the end of PHE ? [View more details for this program HERE]
[3759] L&C | Home Health Emergency Preparedness
Program Description: An Emergency Preparedness program that includes all required elements will result in a survey free of E-tags and an agency prepared to deal with all possible hazards! This
session outlines the required components, steps and timelines needed to ensure agencies are survey ready related to the Emergency Preparedness Conditions of Participation. This
session will address all required components of a compliant Home Health Emergency Preparedness Program that meets regulatory guidelines and all elements needed to have an
effective Emergency Preparedness Program. [View more details for this program HERE]
[3760] L&C | Home Health Plan of Care Deficiencies and Documentation Tips
Program Description: The patient plan of care (POC) is a hotbed of opportunity for surveyors to find deficiencies. As the foundation of every patient’s care, the POC contains orders, medications,
identifiers, frequencies, interventions, goals, certification statement…you get the picture…there are a LOT of areas for error! In this session, we will look at the most common
deficiencies cited and learn ways to avoid them. You will learn tips and helpful items to have in your POCs to save time and avoid those dreaded G-tags! In addition, we will
review examples of documentation statements and narratives that can be customized for your patients. [View more details for this program HERE]
[PKG6993] Survey Preparedness Workshop for Licensed & Certified Providers | A 5 Program Package
[PKG6996] Survey Preparedness Workshop for Licensed Home Health Providers | A 5 Program Package
This was created specifically for Licensed HH providers - delivering key components for survey success!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
5.5 Clock Hr(s) (Total of all 5 programs)
Continuing Education for Nurses
5.5 Contact Hr(s) (Total of all 5 programs)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
There are five (5) Programs included in this Package:
[3761] LicHH | LicHH Mitigating Non-Compliance: What to Expect During an LHH Survey or Investigation
Program Description: Home health and its regulation in Texas is a changing landscape and the recently published common state violations for state fiscal year 2022 reflect the challenges faced by
agencies. This session will highlight the frequently cited areas of noncompliance for licensed home health agencies in Texas. In a review of the frequent citations, the presenter
will list possible mitigation strategies, required documentation, and pressure points for self-assessment. This training will help the agency administrator prepare for
surveys and investigations by strengthening the understanding of State licensing standards and expectations.
[View more details for this program HERE]
[3762] LicHH | LicHH Infection Control: Regulations and Best Practices
Program Description: This session will explore the common deficiencies related to infection control in the state of Texas, review the state regulations and offer best practices to ensure a
clean deficiency-free survey related to infection control. Also considered is guidance from OSHA in meeting all standard requirements, concluding with practices
for tracking and infection resolution. [View more details for this program HERE]
[3763] LicHH | LicHH Emergency Preparedness – Every LHHS Should Have a Plan
Program Description: As a home health provider, planning is important because you have to make sure your agency and its staff members have the supplies needed to safely care for your patients in
times of emergency. When planning for contingencies, home health care providers must consider a variety of hazards and events that could impact their patients. Hurricanes,
floods, tornadoes, earthquakes, tsunamis, wildfires, radiation releases, chemical exposures, seasonal and pandemic influenza, and acts of terrorism are just a few examples. There
are 5 phases of emergency preparedness that must be in place and ready for implementation. Learn the simple measures that home health care provider can implement
to increase the personal readiness of their patients and themselves. Become familiar with existing emergency response plans, processes, and procedures in both the
workplace and community. Once you are armed with the necessary resources, help your patients, their family members, and other caregivers to be prepared, assemble a kit, make a
plan and be informed. [View more details for this program HERE]
[3764] LicHH | LicHH QAPI - Make A Compliance Program Prepare You for Surveys
Program Description: Providers should strive to establish a culture of compliance to consistently be ready for a survey at any moment. An effective
compliance program can maintain an agency's survey readiness. They drive a provider to establish a culture of proactive adherence to regulations, promote prevention, detection and resolution of conduct that does not conform to
program requirements AND meet survey standards at all times. [View more details for this program HERE]
[3765] LicHH | LicHH Dispelling Urban Legends of Compliant Home Health Plans of Care and Documentation
Program Description: Home health and its regulation in Texas is a changing landscape and the recently published common state violations for state fiscal year 2022 reflect the challenges faced by
agencies. This session will highlight the frequently cited areas of noncompliance for licensed home health agencies in Texas. In a review of the frequent citations, the presenter
will list possible mitigation strategies, required documentation, and pressure points for self-assessment. Attending this training will help the agency administrator prepare for
surveys and investigations by strengthening the understanding of State licensing standards and expectations. [View more details for this program HERE]
[PKG6996] Survey Preparedness Workshop for Licensed Home Health Providers | A 5 Program Package
[PKG6986] Survey Preparedness Workshop for PAS Providers | A 5 Program Package
This was created specifically for PAS providers - delivering key components for survey success!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
5.5 Clock Hr(s) (Total of all 5 programs)
Continuing Education for Nurses
5.5 Contact Hr(s) (Total of all 5 programs)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
There are five (5) Programs included in this Package:
[3751] PAS | Preventing Common Citations: What to Expect During a PAS Survey or Investigation
Program Description: Providing personal assistance services is challenging, but especially so in a post-public health emergency environment. This session highlights
the areas of noncompliance that were frequently cited for personal assistance services (PAS) agencies in Texas during state fiscal year 2022. The presenter provides tips to prevent citations, documentation requirements,
and discuss ways to self-assess performance. This training will help the agency administrator prepare for surveys and investigations by strengthening the understanding of State licensing standards and expectations.
[View more details for this program HERE]
[3752] PAS | QAPI for PAS Agencies
Program Description: Texas has long mandated Quality Assessment and Performance Improvement (QAPI) activities for all HCSSAs.
This focus has become sharper during the public health emergency and increased survey deficiencies have been cited in this area. This presentation will help the agency
conduct QAPI activities in ways that are efficient and that result in confident, successful surveys. [View more details for this program HERE]
[3753] PAS | Emergency Preparedness: Every PAS Provider Should Have a Plan
Program Description: As a home care provider, planning is important because you have to make sure your agency and its staff members
have the supplies needed to safely care for your clients in times of emergency. When planning for contingencies, home care providers must consider a variety of hazards and events
that could impact their patients. Hurricanes, floods, tornadoes, earthquakes, tsunamis, wildfires, radiation releases, chemical exposures, seasonal and pandemic influenza, and acts
of terrorism are just a few examples. There are 5 phases of emergency preparedness that must be in place. In this presentation you learn the simple measures that home care providers
can implement to increase the personal readiness of their clients and themselves. Additionally, you become familiar with existing emergency response plans, processes, and procedures
in both the workplace and community. Once you are armed with the necessary resources, help your clients, their family members, and other caregivers to be prepared, assemble a kit,
make a plan and be informed. [View more details for this program HERE]
[3754] PAS | PAS Reporting Requirements
Program Description: When operating a PAS home care agency, it can be daunting to figure out which
rules apply to your agency, how to modify certain home health statutes that do apply, and to make sense of them for your non-medical business model.
This presentation discusses why it is important to capture information about your clients and staff through documentation, and what reporting can and should look like for PAS.
[View more details for this program HERE]
[3755] PAS | Preparing Your PAS Personnel Files for a Successful Survey
Program Description: Do you find that you are often asking yourself if a document belongs in your employee’s HR file?
Does it belong in the confidential file? Does it need a separate file? How long are you supposed to keep the files?
If you answered yes to any of these questions, then you do not want to miss noted speaker, Valerie Cornett, as she prepares you for a successful survey related to your personnel files.
This presentation will guide you through the required documents, annual education requirements and evidence needed to assure you are survey ready
and compliant with regulations and Texas Administrative Code, OSHA and much more! [View more details for this program HERE]
[PKG6986] Survey Preparedness Workshop for PAS Providers | A 5 Program Package
[3667] Survey Preparedness: Most Frequently Cited Licensing Violations for TX HCSSAs
TX HHS provides insight into the most recently cited state licensing violations - the Top Ten Deficiencies and Violations for HCSSAs - for FY2021.
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2022
Program Description: Rosalind Nelson-Gamblin from TX HHS provides a list of the most recently cited state licensing violations (for FY2021)
in surveys and investigations of licensed home and community support services agencies (HCSSA), including home health, hospice, and personal assistance services agencies.
She connects examples of non-compliance with evidence gathered during the survey and investigation process. She also discuss the role of the agency administrator in mitigation of non-compliance.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Rosalind Nelson-Gamblin, Senior Policy Specialist, Texas HHS
About the Presenter(s): Rosalind Nelson-Gamblin is a senior policy specialist for home and community support services
agencies in Texas for Long-Term Care Regulation, Policy, Rules and Training unit. She has over 30 years of experience in state government developing public
policy, promulgating rules, and interpreting legislation.
[3667] Survey Preparedness: Most Frequently Cited Licensing Violations for TX HCSSAs
[3555] SURVEY READY? What is the busy PAS executive to do?
How many PAS agencies can say they are always ready for a survey?
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: We all know that surveyors can show up at any time and that we should always be ready.
How many PAS agencies can say they are always ready for a survey? In this presentation experienced speaker Kay Hollers provides tools to allow participants to approach surveys prepared and confident.
Emphasis is placed on personnel issues, QAPI, Emergency Preparedness and other commonly cited operations areas. PAS agencies - do not miss this educational opportunity!
TAHC&H Faculty/Presenter(s): Kay Hollers, HealthCare ConsultLink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s
Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from
Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health
and hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3555] SURVEY READY? What is the busy PAS executive to do?
[672] Survey Strategies and Plans of Correction
Faculty: Hollers
This program addresses the steps
involved in preparing for a survey and responding when deficiencies are noted.
The process to be followed for preparing a plan of correction is discussed in
detail.
Ms. Hollers is an Austin-based home care consultant with nearly 30 years
of experience in a variety of agency settings.
This program is included in the Initial Phase One Curriculum
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate addressing TX §558.259( c )(1)
[3318] Surviving & Thriving During Times of Great Change
It's about you and what you can do to make positive change happen for yourself and your organization.
TAHC&H CONFERENCE RECORDING: This program was presented on 11/13/2019 at the Texas Association of Home Care & Hospice
Administrator Program Conference in Houston. It is one of 20 presentations captured and produced for online access. Subscribers receive 24/7 on-demand
access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: November 13, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: In the wake of unrelenting changes surging through the private, government, and
not-for-profit sectors, today’s most urgent challenge has shifted. If you aspire to grow in your organization, you shouldn’t be spending your time
convincing yourself and others why change should be happening or why it should not be happening. You should be spending your time specifically
designing a plan to address the conditions and challenges of change itself.
This presentation is about you and what you can do to make positive change happen for yourself and your organization.
It focuses on the link between purpose and change, getting you in shape, enlisting people to support you, to perform, help facilitate change, and enjoy the process.
Program Learning Outcome: Participants will actively engage in the discussion by identifying how to address the challenges of change and facilitate
change management techniques to help grow in your organization.
TAHC&H Faculty/Presenters: Martha Bryan, Owner, Bryan & Bryan Associates
About the Presenters: Martha Bryan is a management consultant, author, speaker, and seminar leader
who speaks nationally and internationally on topics including implementing quality, excellence, leadership, vision and strategy, self-esteem and success psychology.
With an education background in teaching, she has taught at both the high school and college levels and has held
administrative positions in both public and private sector organizations. Her work career expands from farm laborer and cafeteria helper to
positions in staff support, sales, training, and personnel administration. She has served in leadership positions for a number of organizations:
chairman of college advisory boards, president of women's organizations, president of personnel administration organizations, and president of a financial institution.
She left the position of personnel administrator with Snohomish County Government to start her own consulting firm, and since that
time has worked with over 500 organizations and associations throughout the United States and Canada.
[3318] Surviving & Thriving During Times of Great Change
[3546] Take the Guesswork Out of Wound Assessment and Documentation
Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: Wound care, in general, continues to be an area of concern with most agencies when it comes to
assessment and documentation. Many clinicians and staff that audit charts struggle with the different types of wounds, what needs to be documented, and how to
document findings to paint a picture of what is happening with that wound. Any clinician who performs wound care or any staff member that is responsible to
review wound documentation should view this program. The presenter takes a practical look at wounds and best practices for assessment and documentation of wounds
and talks about the different types of wounds, the required physician documentation, methods and frequency of measurements, and
documentation elements that should be included. She also discusses ways the agency can ensure consistent documentation and what resources need to be provided to clinicians to ensure they are successful.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Lisa McCLammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McCLammy has more than 24 years of nursing experience in various areas of healthcare. She currently
holds certifications in OASIS-D, and ICD 10 coding. Lisa is a Senior Clinical Education Consultant for MAC Legacy. She has presented for various state associations and well as
conducting training and education on a variety of topics. Her experience as a consultant, Director of Customer Success for a Home Health Software company, and Director of
Patient Care and Alternate Administrator for a home health agency give her a unique perspective and an understanding of the challenges home care agencies face. Lisa is an
active member of the Texas Association of Home Care & Hospice for the last 6 years, serving on both the Medicare/Medicaid and Clinical Practice committees.
[3546] Take the Guesswork Out of Wound Assessment and Documentation
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules.
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: Do you ever worry that your caregivers could be “crossing the line” when
it comes to assistance with self-administration of certain medications? Do your staff really provide “hand-over-hand” assistance with eye drops
and inhalers? What about those clients who need their oral medications crushed or put in food? If you own a PAS in Texas, and you’re not yet
providing RN Delegation as a specialty program, then you could be doing your clients a dis-service, or unknowingly breaking the rules. Our
primary goal in PAS is make the lives of our clients and their families simpler. So, if we “draw the line” at those much-needed tasks that
must be delegated, then are we really giving them the best service we can?
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has been a Master Trainer for the Stress-Busting Program for
Family Caregivers, Co-founder of M.U.S.I.C. Project, a 501C3 organization focusing on implementing Music and Memory™ in regional nursing facilities, Volunteer
speaker for the Alzheimer’s Association, Board Member, past President for the Alamo Area Home Care Council and Founder of SLUSHER Consulting.
[3632] Taking the Intimidation Out of RN Delegation for Private Duty and PAS
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
Invaluable advice on opportunities that are available to agencies with health plans.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][7]financial management
Program Description: Have you ever thought about partnering with MCOs but then dismissed it thinking it’s not a win-win situation?
This presentation will challenge you to shift your mindset away from a “payor” perspective of HMOs and focus on developing a positive relationship with them as “health plans”.
Jerre van den Bent, Administrator, Therapy 2000 and Courtney Mullaney MS, CCC-SLP, Director, Health Plan Relations/Green Apple Administrator, share experiences and offer
invaluable advice on opportunities that are available to agencies with health plans. Not only will you learn what Value Based Purchasing (VBP) is and what the MCOs
expectations by state are, but this session will also bring to life the reality that an agency experienced while they developed successful relationships with these health
plans and debunked the myths of working with MCOs.
Program Learning Objective(s): Participants will actively engage in the learning activity and indicate an intent to change or enhance their
practice by stating what VBP is and identifying what steps agency should take to building a successful MCO relationship.
TAHC&H Faculty/Presenter(s): Jerre van den Bent, PT, Administrator, Therapy 2000 | Courtney Mullaney, MS SL-CCP, Director, Green Apple Health Plans Administrator
About the Presenter(s): Jerre van den Bent received his training as a physical therapist in his native Holland. He came to Texas in 1993, and has worked in
pediatric home care since then. In May of 2000, Jerre launched THERAPY 2000 out of the basement of his home. THERAPY 2000 quickly became a leader in the in-home pediatric therapy industry. The company acquired
Green Apple Therapy in 2017. The two companies currently provide services to more than 3000 families with a workforce of almost 400 physical, occupational and speech therapists. Jerre is a passionate volunteer
for the Texas Physical Therapy Association and the Texas Association for Home Care and Hospice. He has held numerous leadership roles in both organizations. His ability to raise funds for various Political Action
Committees has earned him the nickname “The Dutch Arm Twister”. Jerre regularly travels to the Capitol in Austin to meet with Texas legislators, advocating on behalf of the profession of physical therapy and the home care industry.
About the Presenter(s): Courtney Mullaney is a speech-language pathologist who has been practicing for 20 years, the last 15 in the home health setting.
For the past 2 years her title has been Director of Health Plan Relations at Therapy 2000. During this time she has worked closely with health plans across the state to build relationships and develop
value-based agreements. Most recently, she has served as the Therapy Sub-Committee chair for the Pediatric Committee of TAHCH.
[3447] Taking the Plunge: How to Dive into a Successful VBP with MCOs
[PGM1824] Taking Your Team from Good to Great: Success Strategies
Summary: How to create
an "Employer of Choice" culture and recruit, motivate and retain top performers
for your homecare and hospice organization.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Smith, Sandra
Program Description: Creating an "Employer of Choice" culture is within every home care &
hospice supervisor's reach. If you focus on what top performers want and need, and then deliver those things,
you can cultivate a team that is highly engaged, motivated and that looks forward to coming to work every day.
This program provides you with a blueprint to help you recruit, motivate and retain top performers
for your homecare
and hospice organization who are dedicated to achieving their personal best...every day.
Program Objectives: Upon completion of this program, the viewer will be able to:
Discuss how to build an Employer of Choice Culture
Identify ways to foster an environment of honest and regular feedback
Discuss the new model of Accountability
About the Presenter: Sandra Smith has specialized in virtually every functional
area of human resources management, with a specialty in healthcare, particularly private duty and home health care sectors. Today, as
President and CEO of HRpathways+, Ms. Smith speaks at conferences nationwide on a myriad of human resources topics, from clinical
onboarding to improving organizational communication to helping clients build a culture that is viewed as "Employer of Choice". In all
cases, she develops useful tools and products to help her clients apply what they've learned easily and successfully.
Sandra is Certified as a Senior Professional in Human Resources by the Society for Human Resources Management, and as a
Master Trainer by Development Dimensions International.
Education-Training Credits:
1.5 Hr(s) HCSSA Administrator/Alternate
[PGM1824] Taking Your Team from Good to Great: Success Strategies