Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3710] Emergency Preparedness
What is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards
of care as well as Texas licensing regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: Emergency Preparedness is a topic we can all relate to in light of the COVID-19 public
health emergency. In this session, learn what is required of healthcare providers regarding OSHA, the CMS mandatory vaccination rule, crisis standards
of care as well as Texas licensing regulations. Discover how to be compliant with policies, staff training, patient education and planning, and disaster exercises.
This presentation will also cover some of the challenges with regard to violence in the workplace.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.15.2024
Social Work Continuing Education
1.5 Hr(s) SWCEU
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Texas Social Worker CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Barbara B. Citarella RN, BSN, MS, CHCE, NHDP-BC, President, RBC Limited Healthcare & Management Consultants
About the Presenter(s): Barbara B. Citarella is the founder of the award-winning company RBC Limited, a healthcare and management company
specializing in healthcare operations including value based purchasing, strategic planning, leadership retreats, audits, and compliance with regulatory requirements. She is also the only
recognized expert in disaster preparedness for the home care, long term care and hospice industry. She was a certified instructor at the Department of Homeland Security’s Center for
Domestic Preparedness. Barbara was part of Homeland Security’s committee to re-write the DHS/FEMA Disaster Preparedness Guidelines for People with Special Needs. She also served as
the conference coordinator for The National Pandemic Flu Conference held in Washington, D.C. She was the lead on the first national research project ever conducted on the home care
and hospice industry and its response to the H1N1 Pandemic. Results were published 2011 in the American Journal of Infection Control, a peer reviewed journal. . She is a founding
member of the Mu Epsilon Chapter of Sigma Theta Tau, the International Honor Society of Nursing. She currently serves as a subject matter expert for the Unites States Assistant
Secretary of Preparedness and Response program ASPR TRACIE and her guidance documents have been used during the COVID pandemic by various state governors, the CDC and federal
government agencies.
[3710] Emergency Preparedness
[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance
Learn the elements required in the emergency preparedness and response plan outlined in TX Regs.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 7, 2023
Program Description: Emergency Preparedness is an essential part of providing quality care to patients and ensuring your agency is
prepared when an emergency event strikes. You will learn the elements required in the emergency preparedness and response plan as outlined in the Texas licensing regulations and discover
how to be compliant with Emergency Preparedness including:
policies and procedures
risk assessment
communication plan
training and testing
documentation of any actual events
This program also includes strategies for ongoing compliance for survey readiness.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 11.07.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, Senior Clinical Education Consultant, MAC Legacy
About the Presenter(s): Lisa McClammy has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for
a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care
agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops.
Lisa is a CHAP and ACHC certified consultant.
[3805] Emergency Preparedness – Develop and Maintain a Comprehensive Plan to Ensure Compliance
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
Social Worker
1.50 CEU
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
· Texas Association for Home Care & Hospice is an approved provider of social work education by the Texas State Board of Social Work Examiners, approved provider #1230.
HCSSA Topic(s) Addressed:
§97.259[d][6]emergency preparedness planning and implementation
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
§97.260[a][9]community resources
Program Description: Over the course of 2017 in Texas experienced devastation
from Hurricane Harvey that damaged building structures and induced record breaking flooding with rainfall from the storm
widespread 15 to 30 inches in one day, with some spots picking up 50 inches or more. 40% of Texas licensed home care agencies
were located in the FEMA affected areas according to TAHC&H's calculation.
In addition to the Texas natural disaster, we experienced active shootings and terrorist events in our country.
Now more than ever, home care agencies must review and test their emergency preparedness plan.
This program brings you up-to-date on the necessity to review your continuity of operations plans, Emergency policies and
procedures, and necessity for developing partnerships with home health care agencies and other health care entities.
Additionally, a HCSSA provider will share their experience on how they implemented their plan during the disaster.
Information about the applicability of the new federal emergency preparedness rules to the plan is also discussed.
Program Learning Outcome:
Learners will apply disaster preparedness rules, regulatory changes, and requirements that are impacting their
daily practice into their disaster preparedness planning and agency operations.
TAHC&H Faculty/Presenter: Rachel Hammon,BSN, RN, Executive Director, TAHC&H /
Marissa Machado, Chief Operating Officer, TAHC&H / Leann Hubert, Owner, Amazing Grace Hospice
About the Presenter: Rachel Hammon received her Bachelors of Science degree in Nursing
from the University of Texas in Austin. She has 23 years of experience in nursing with 19 years’ experience in the home health industry.
During her employment with a home health agency, she served in many roles, which gave her a diverse knowledge of the industry. At the
Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws, served as a
liaison with state and federal government officials and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As
the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices,
quality, and economic viability of licensed providers of home and community support services in Texas. As part of that advocacy she
routinely works with legislators and state agency staff on legislation and policy that affects the home care industry.
About the Presenter: Marissa Flores Machado is Chief Operation Officer at TAHC&H. Her work
experience in the health home and hospice industry began in 1981. With over 35 years’ of industry experience she recently worked at
DataLogic Software, Inc., an HHSC EVV Vendor, as their Compliance Director. Her previous work experience was at the Texas Department
of Aging and Disability Services (DADS) where she credentialed and licensed HCSSAs; and before that she worked at Girling Health Care, Inc.
in various corporate positions ensuring safety and compliance.
About the Presenter: Leann Hubert is a graduate from Texas A&M University and has been
a licensed SW since 1994. She has worked in many areas of Social Work to include consulting, Home Health, Long term care, rehabilitative
care as well as hospice, which is where her heart lies. In 2008, Leann’s idea to open Amazing Grace Hospice came to fruition and today
she is the sole owner of the company. She continues to be a play a vital role in the Interdisciplinary Team at Amazing Grace Hospice and
remains actively involved with the healthcare community.
[3102] Emergency Preparedness – Disaster Response, Operation Recovery and Resources
[3570] Emergency Preparedness | Play Calling
Emergency Preparedness is a "team sport"; learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Emergency Preparedness is a "team sport". Having an overall "play calling" strategy that favors your agency's
strengths as well as identifies and improves upon your weaknesses is required by CMS regulation. In this presentation, learn the requirements and best practices to ensure your
team members understand their roles and execute effectively when an emergency threatens.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Gibson Osburn, RN, HCS-D, COS-C, Director of Education, SimiTree Healthcare Consulting
About the Presenter(s): Jennifer Gibson Osburn is a Registered Nurse with over 27 years of combined home health staff nurse, clinical management,
administration, and technology experience. This diverse background combined with certifications for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI, Documentation, Coding,
OASIS, agency operations and management. Her heart for teaching and supporting home health professionals has created opportunities to present for The Joint Commission, CHAP, NAHC, and
numerous state home health associations.
[3570] Emergency Preparedness | Play Calling
[W3414] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
EP plan tools for Licensed and Certified Home Health Services & Hospice
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both Medicare and Hospice emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Gibson Osburn
About the Presenter: Jennifer Gibson Osburn is a Registered Nurse with over 26 years of combined staff nurse, clinical management, administrator, and technology experience.
She is a certified OASIS specialist and Home Health coder and uses this diverse background to engage attendees across the nation. Past seminar experience includes presentations for The Joint Commission, CHAP, NAHC,
and numerous state home health associations.
As a seasoned Medicare regulatory thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals is the foundation on which she has launched a private home health education practice,
Home Centered Insights. She is committed to the success of the home care industry and currently serves TAHCH’s Clinical Practice, Medicare, and Government Affairs committees.
[W3414] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LCHHS & HOSPICE
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[W3415] Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
EP plan tools for Licensed Home Health Services & Personal Assistance Services
Presentation Info:
TAHC&H Virtual Event | Pandemic Recovery Conference | Recorded for On-Demand Access
Presentation Date | May 20, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Some of the biggest changes in home health and hospice pandemic plans have been presented since the introduction of COVID-19 into our world.
Reframing your Emergency Preparedness Plan is one of the most important steps you can take during a pandemic occurance.
This program provides you with the necessary tools to be compliant with the requirements of both LHHS and PAS emergency preparedness planning.
The presenter discusses the details of the four (4) phases of emergency planning:
Mitigation - including education & awareness, hazard assessment, vulnerability assessment
Preparedness - including telecommunication plan, training, exercises and building relationships with community partners
Response - including taking quick action to save lives, protect property and the environment, and meet basic human needs and subsistence of the affected population
Recovery - taking actions after an emergency to restore and resume normal operation and rebuilding and repairing with goal of improving conditions and reducing future risks.
TAHC&H Faculty/Presenter: Jennifer Lopez, BSN, RN
About the Presenter: Jennifer Lopez is a Clinical Consultant with Lopez Healthcare Consulting while completing her MSN & Family Nurse Practitioner degree.
She has worked in healthcare for over 25 years in many different settings including acute care, physician office, home health care and residential services. She received her LVN from Cooke County College in 1987,
Associates Degree in Nursing from North Central Texas College in 1991 and her Bachelor’s Degree in Nursing from The University of Texas, Austin in 2003. She is also a Certified Developmental Disabilities Nurse (CDDN).
Her current responsibilities include providing education, training and clinical support for the Home Health and IDD programs in Texas. She also serves as Immediate Past President of the Texas Association of Home Care and Hospice.
Jennifer has a vast range of expertise in the areas of operations, due diligence, QA, clinical, state and federal regulations, compliance and investigations.
Jennifer has a passion to ensure each person cared for receives the highest quality care possible.
[W3415] The Emergency Preparedness Plan Blueprint | The Necessary Tools for Compliance for LHHS & PAS
Subscribers to this webinar receive 24/7 on-demand access for three (3) months. When subscribing to this webinar along with other programs totaling 12 hours or more, the access period increases to six (6) months.
[PKG6159] Emergency Preparedness Series 2019
All four emergency preparedness progams available in a specially priced package that saves you $20!
All programs in this specially-priced package were presented on 10/09.2019 at the Texas Association of Home Care & Hospice Fall
Conference in Grapevine. 4 emergency preparedness presentations were captured and produced for online access.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
6.5 Clock Hr(s) (Total of all 4 programs in the series)
CE Approval Statements:
· All programs in this package meet continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
Programs Included in this Package:
[3294] Time for your Annual Inspection! A Review of the State and Federal Emergency Preparedness Rules -
See Details Here
[3295] Developing and Implementing Your Emergency Preparedness Plan -
See Details Here
[3296] Applying the State and Federal Emergency Preparedness Rules: What Surveyors Look For in your Policies and Procedures -
See Details Here
[3297] Testing Your Emergency Preparedness Plan -
See Details Here
[PKG6159] Emergency Preparedness Series 2019
[3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
Learn the simple measures that home care providers
can implement to increase the personal readiness of their clients and themselves.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for PAS Providers package.
Order PKG6986 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 11, 2023
Program Description: As a home care provider, planning is important because you have to make sure your agency and its staff members
have the supplies needed to safely care for your clients in times of emergency. When planning for contingencies, home care providers must consider a variety of hazards and events
that could impact their patients. Hurricanes, floods, tornadoes, earthquakes, tsunamis, wildfires, radiation releases, chemical exposures, seasonal and pandemic influenza, and acts
of terrorism are just a few examples. There are 5 phases of emergency preparedness that must be in place. In this presentation you learn the simple measures that home care providers
can implement to increase the personal readiness of their clients and themselves. Additionally, you become familiar with existing emergency response plans, processes, and procedures
in both the workplace and community. Once you are armed with the necessary resources, help your clients, their family members, and other caregivers to be prepared, assemble a kit,
make a plan and be informed.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.11.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Sheila Davis, Senior Executive Vice President, Area Operations, Always Best Care Senior Services
About the Presenter(s): Sheila Davis is an accomplished Healthcare administration executive with comprehensive experience directing
successful operational strategies and driving academic and research facility. Her background includes extensive years of excellent experience overseeing healthcare operations
while spearheading financial reporting and management, budgeting, staff recruitment, revenue generation, and service line expansion. Ms. Davis was one of HomeCare University’s
inaugural class, earning her certification as a Certified Home/Hospice Care Executive (CHCE). Additionally, she excels at propelling healthcare initiatives and policies
while driving optimal facility efficiency and productivity within multimillion-dollar businesses. Ms. Davis serves on the NAHC Strategic Planning Committee, Advisory Council,
Quality Data Implementation Committee, Rural Advisory Council, Finance Committee & Home Care Workforce Action Alliance; PDHCA Advisory Board; HCAOA Medical Advisory Board,
Quality Data Review Committee & VA Committee; TAHC&H Board of Directors, Government Affairs Committee, Private Pay Committee, Membership Committee, and Community Care
Services Committee. She is also a founding member of the Home Care Action Alliance; member of the Texas State Preventive Health Advisory Committee (SPHAC); serves on
the WellSky Home Client Advisory Board; and is an ACHC Certified Consultant. Ms. Davis is engaged as the Senior Executive Vice President, Area Operations at Always Best Care Senior Services.
[3753] Emergency Preparedness: Every PAS Provider Should Have a Plan
[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
Steps each and every HHCSA should
take to prepare for hurricane season, including changes related to COVID-19 involvement.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][6]emergency preparedness planning and implementation
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Hear first-hand from HHSC Training Specialist, Idalia Diaz, on the steps each and every HHCSA should
take to prepare for Hurricane season, including changes related to COVID-19 involvement. Emergency Preparedness is not new; however, there have been
updates and refreshers and Idalia presents all aspects of what agencies should know, update and be prepared for as hurricane season is well upon us
and agencies not only are dealing with this reality but COVID 19 as well.
TAHC&H Faculty/Presenter(s): Idalia Diaz BSN, RN, Training Specialist, Policy, Rules and Training, HHSC
About the Presenter(s): Idalia Diaz is the HCSSA Joint Trainer with Health & Human Services Policy, Rules & Training who
obtained a Bachelor of Science in Nursing from the University of Texas Health Science Center. Shortly after obtaining her license, she was employed by the San Antonio State
Supported Living Center as an RN Case Manager, then later transferred to DADS Regulatory Services where she was a Nurse Surveyor and Death Reviewer. After spending some time
with the regulatory team, she decided to teach and was a theory and clinical faculty member at a Vocational Nursing program, where she taught various subjects from fundamentals
of nursing to mental health and leadership.
[3435] Emergency Preparedness: First COVID, Now Hurricane Season—Are You Ready?
[3795] Employee Tax Credits: What You Need to Know
Find out if your agency qualifies for tax credits.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: What is the work opportunity tax credit? What is the Employee retention tax credit?
Are they really as lucrative as some people claim? (the answer is YES for private duty!) What are other tax credits that I should be tracking in my business? How can those tax credits help offset my labor cost?
Learn who is eligible
Learn how to receive the credits
Best practices for implementing in your company
Top vendors and providers to partner with for tax credits
Strategic Tax Planning: Federal and State tax Implications for credit tracking
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Shelby Betts, Whirks
About the Presenter(s): Shelby Betts is a consultant for small and mid-sized businesses who want to utilize great technology to enhance their
businesses and drive their mission. Shelby is passionate about seeing owners succeed, creating great places to work for their employees, and making operational processes make sense. When she’s not
at work, Shelby enjoys hiking, hanging with her sweet husband, and being the neighborhood cat lady.
[3795] Employee Tax Credits: What You Need to Know
[3455] Employment Law
Help keep your agency on the right track with this presentation on employment laws.
Presentation Info:
TAHC&H Virtual Event | Administrator Program | Recorded for On-Demand Access
Presentation Date | November 12, 2020
Program Description: This presentation will provide an understanding of 558.259(c )(2)(C )(D)( E)(F) The Americans with Disabilities Act;
the Civil Rights Act of 1991; the Rehabilitation Act of 1993; the Family and Medical Leave Act of 1993 and DOL Law, as well as best employment practices to follow to minimize the risk of
employment claims and lawsuits and keep your agency on the right track.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Tommy Simmons | Legal Counsel for the Commissioner, Texas Workforce Commission & Velissa Chapa | Legal Counsel for the Commissioner, Texas Workforce Commission
About the Presenter(s): Tommy Simmons serves as legal counsel for the Commissioner representing employers at the Texas Workforce
Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on
Texas and federal employment laws. He is the author of the book Especially for Texas Employers and is also the editor of the Employment Law Handbook of the Texas Association of Business.
About the Presenter(s): Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer hotline
and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas, and
worked in the private sector in the legal field for 7 years before joining the agency.
[3455] Employment Law
[3703] Employment Law
Learn the latest about the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 14, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends,
as well as best employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
In addition, agencies will learn the latest with the ADA, Civil Rights Act of 1991, Rehab Act of 1993 and the FMLA of 1993.
TAHC&H Faculty/Presenter(s): Kimberly R. Stuart, Shareholder, Crain, Caton and James
About the Presenter(s): Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could),
Kimberly learned early that to be heard, you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this
experience to use in her practice by dealing with her clients openly and frankly.
Kimberly began her legal career as a briefing attorney to Judge Margaret Garner Mirabal on the Court of Appeals for
the First District of Texas. That experience helped her to identify what it takes to preserve a record at trial and what judges look for in appellate briefing.
Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions
and Title VII litigation. She has also effectively represented employees and employers in matters related to covenants not to compete and
fiduciary duties. Additionally, Kimberly has successfully defended her clients, from Fortune 500 companies to sole proprietorships,
in products liability matters including toxic tort defense and appeals. In the area of premises liability, Kimberly won
victories for Fortune 500 companies, such as Walmart and Home Depot, in state and federal appellate courts.
Kimberly knows that the key to a good settlement is strong trial preparation. She prides herself on
building lasting and solid relationships with her clients so she can anticipate their needs
and guide them to the best decision, whether it is to compromise or go the distance.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts,
examining trade secret and confidential information protection, conducting self-audits to ensure regulatory compliance, and assisting
clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all
varieties of employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination,
breach of contract, and employment-related torts. She drafts, evaluates, and updates personnel handbooks,
workplace policies, employment contracts, and severance agreements.
Kimberly has defended numerous clients in matters before the Equal Employment Opportunity Commission,
Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies, resulting in dismissals.
[3703] Employment Law
[3886] Employment Law
A review of the key tenets of several important employment
law regulations
Presentation Info:
TAHC&H Event | Administrator Program Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 11, 2024
Program Description: In this informative session, Brian Aslin reviews the key tenets of several important employment
law regulations providing you not only a clear understanding of each but also practical takeaways that can be utilized by organizations to be better positioned
and protected from missteps. Core employment law regulations include...
Title XII of the Civil Rights Act
The Americans with Disabilities Act
recent PWFA & PUMP Acts
Family Medical Leave Act
...as well as a look at EEOC Cases, the agency's focus in the coming months/years in addition to a glance at recent NLRB case law.
HCSSA Topic(s) Addressed:
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][E]the Rehabilitation Act of 1993
§558.259[c][2][F]the Family and Medical Leave Act of 1993
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Brian Aslin, Ogletree Deakins
About the Presenter(s): Brian Aslin Coming Soon
[3886] Employment Law
[3800] Employment Law : Staying Out of the Spotlight - A look at Key Employment Regulations & Ways to Set the Stage for Success
Review of the major employment laws and guidance on employee handbooks.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 6, 2023
Program Description: In this Employment Law session, Maricia Meyer will review the major tenets of The Americans with Disabilities Act
and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia will also provide an overview of the Civil Rights Act of 1991 using recent EEOC cases
and provide general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace. Wage and Overtime rules will be reviewed with an
eye towards ensuring employers understand how not to violate FLSA and finally Maricia will use these topics in her discussion of employee handbooks and what information should
AND should not be contained within these guidance materials.
HCSSA Topic(s) Addressed:
§558.259[c][2]information on the state and federal laws applicable to an agency
§558.259[c][2][C]the Americans with Disabilities Act
§558.259[c][2][D]the Civil Rights Act of 1991
§558.259[c][2][F]the Family and Medical Leave Act of 1993
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.06.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Maricia Meyer, Partner & Director of HR Services, ETC Companies
About the Presenter(s): Maricia Meyer joined the ETC compliance team in March of 2015. She has a Bachelor’s in Health Administration and 20+ years of
compliance and operational HR experience. Maricia’s hands-on HR experience includes having worked at the fast-growing energy leader and Fortune 100 company where she created and managed their
College Recruitment and Internship Program as well as a premier international grain bin and grain handling manufacturer in the midwest. Skilled in statutory requirements and HR compliance
obligations set out for employers, Maricia provides daily consultation and strategic guidance to employers regarding complex HR matters – from HR policies and documentation to managing the
complexities associated with the interplay of various employer regulatory requirements when it comes to FMLA, ADA, Workers’ Compensation and State Leave requirements to providing ERISA wrap
compliance. She oversees the provision of customized HR compliance support to both small establishments as well as large, multi-state employers.
[3800] Employment Law : Staying Out of the Spotlight - A look at Key Employment Regulations & Ways to Set the Stage for Success
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
A review of each including how each should be addressed in employee handbooks.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this Employment Law session, Alicia Haff, JD, reviews the major tenets of The Americans with
Disabilities Act and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia also provides an overview of the Civil Rights Act
of 1991 using recent EEOC cases and provides general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace.
Wage and Overtime rules are reviewed with an eye towards ensuring employers understand how not to violate FLSA. Alicia uses these topics in her discussion of
employee handbooks and what information should AND should not be contained within these guidance materials.
TAHC&H Faculty/Presenter(s): Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter(s): Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in
group settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become
Alicia’s passion. She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is
certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular
basis by clients to advise on the intricacies of the Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
[3152] Employment Law for Home Care and Hospice - Get the Facts!
The most important compliance issues for payroll and HR in Texas, as well as the most important and useful best practices for employers to follow...
NOW AVAILABLE: RELEASED 2/25/2019 This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter Policy Conference in Austin.
It is one of 9 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: There are many situations that may appear to be unique to home care, but don’t be fooled … employment law does not make
any exceptions for this industry. In addition to a survey of the most significant hiring, policy, and work separation issues, and an update on how the agencies and courts have been
ruling on employment claims and lawsuits, Mr. Simmons offers a detailed look at common wage and hour law problem areas such as:
exempt vs. non-exempt employees
on-call time
travel time
deductions from pay
hourly vs. contract workers
PRN
live-ins
companionship exemption
final pay issues
This program presents the most important compliance issues for payroll and HR in Texas, as well as the most
important and useful best practices for employers to follow in order to minimize the risk of employment claims and lawsuits.
Program Learning Outcome:
Participants will identify how to remain in compliance with wage and hour laws.
TAHC&H Faculty/Presenter: Tommy Simmons, Senior Legal Counsel to Chair Ruth Hughs, Commissioner Representing Employers, Texas Workforce Commission
About the Presenter: Tommy Simmons serves as legal counsel for the Commissioner representing
employers at the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists
business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. He is the author of the
book, “Especially for Texas Employers,” and is also the editor of the Employment Law Handbook of the Texas Association of Business. In 2012,
the Texas Association of Business presented Mr. Simmons with its Lifetime Friend of Employers Award.
[3152] Employment Law for Home Care and Hospice - Get the Facts!
[3302] Employment Law: What Employers Need to Know in 2020
An understanding of recent legislative and litigation trends affecting employment law.
NOW AVAILABLE: RELEASED 11/20/2019 This program was presented on 11.11.2019 at the Texas Association of Home Care & Hospice Administrator Program in Houston.
It is one of 20 presentations captured and produced for online access.
Presentation Info:
Presentation Date: November 11, 2019
TAHC&H Event: TAHC&H Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: This presentation provides an understanding of recent legislative and litigation trends, as well as best
employment practices to follow to minimize the risk of employment claims and lawsuits and keep your agency on the right track.
Program Learning Outcome: Participants will identify key compliance standards related to wage and hour laws.
TAHC&H Faculty/Presenter: Kimberly R. Stuart, JD, Shareholder, Crain Caton & James
About the Presenter: Kimberly R. Stuart practices appellate law, commercial litigation, and employment and labor law.
As the oldest of her generation in a very large Italian family from Brooklyn (who got to Texas as quickly as she could), Kimberly learned early that to be heard,
you have to get into the action, make your point quickly, and be ready to defend it. Kimberly puts this experience to use in her practice by dealing with her clients
openly and frankly. Kimberly’s representative employment law experience includes successfully defending employers in FLSA wage actions and Title VII litigation.
An important part of Kimberly’s practice is helping her clients avoid litigation altogether through reviewing contracts, conducting self-audits to ensure regulatory
compliance, and assisting clients with best practices training and compliance. In her employment practice outside the courtroom, Kimberly handles all varieties of
employment disputes, including claims of discrimination, retaliation, harassment, wrongful termination, breach of contract, and employment-related torts.
She drafts, evaluates, and updates personnel handbooks, workplace policies, employment contracts, and severance agreements. Kimberly has defended numerous clients
in matters before the Equal Employment Opportunity Commission, Texas Workforce Commission, and the Department of Labor, as well as other state and federal agencies,
resulting in dismissals.
[3302] Employment Law: What Employers Need to Know in 2020
[PGM2015] Empowering Your
Caregivers to Best Care for People with Dementia
Summary: Critical
knowledge on dementias and skills to best communicate with clients with
dementias.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Faculty: Larkin, Carole
Program Description: Communication problems can make or break the
best care techniques for clients with dementia. This program teaches powerful communication skills
for successfully working through common problems arising in dementia care. In addition to information on the biology of
dementia communication, you gain insightful knowledge of critical communication tips you can employ and share with your staff.
Program Objectives: Upon completion of this program, the viewer will be able to:
Distinguish between dementia and Alzheimer’s disease
Discuss what Alzheimer’s disease does to the brain
Identify techniques that foster smooth communication with persons with dementia
About the Presenter: Carole Larkin, MA, CMC, CAEd, QDCS, EICS is an expert in Alzheimer’s and
related dementias care. She has a Master’s of Applied Gerontology from the University of North Texas, is a Certified Alzheimer’s
Educator, is a Qualified Dementia Care Specialist, and an Excellence in Care Specialist at the Alzheimer’s Foundation of America,
as well as a Certified Trainer/Facilitator of the groundbreaking dementia care training tool, the Virtual Dementia Tour Experience.
Carole is one of the editors of the largest blog on Alzheimer’s caregiving in America;
The Alzheimer’s Reading Room. She is a Certified Geriatric Care Manager who specializes in helping families with Alzheimer’s and
related dementias issues. She also trains caregivers in home care companies, assisted livings, memory care communities, and nursing
homes in dementia specific techniques for best care of dementia sufferers. Her company, ThirdAge Services LLC, is located in Dallas, TX.
Education-Training Credits:
1.00 Hr(s) HCSSA Administrator/Alternate
[PGM2015] Empowering Your
Caregivers to Best Care for People with Dementia
[PKG6870] End of Pandemic: What Now? A 2-Part Series for Community Care & PAS Providers
Changes and adptations in homecare in reponse to global pandemic and how to move forward.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part One: 1.0 Clock Hr(s)
Part Two: 0.75 Clock Hr(s)
Total: 1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
/
HCSSA Topic(s) Addressed:
§558.259[d][6]emergency preparedness planning and implementation
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Part One: Now that the Texas State of Emergency for the COVID-19 Pandemic has technically ended,
it’s time to look back at the massive effects it had on our industry. In this presentation, we will recap the changes and adaptations that we as home
care providers had to implement during the global event in order to continue to do business, including Emergency Preparedness, Infection Control,
OSHA ETS, CDC requirements, Blanket Waivers, staffing shortages, and government assistance programs.
Part Two: As we in home care always do, we’ve adapted and overcome every challenge thrown at us during the past 2 years and 8 months. In this presentation,
let’s not dwell on the past, but learn from it and move forward with a new level of resilience. We’ll discuss a new way of doing some things, and which protocols are
forever changed, as well as which aspects of the industry can return to a relative “normal”.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings, specifically PAS since 2004.
As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.
[PKG6870] End of Pandemic: What Now? A 2-Part Series for Community Care & PAS Providers