Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3858] The Fundamentals of Establishing Customer Loyalty
Gain new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: In busy healthcare settings, true “Customer Service” tends to go by the wayside, as we
get wrapped up in day-to-day minutia. But succeeding in Home Care is about more than providing quality care and consistent staffing to your clients.
To achieve the ultimate goal in Home Care, we have to treat our consumers and staff like they’re the most important people in our agency – and they are!
In this program you’ll gain some new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
[3858] The Fundamentals of Establishing Customer Loyalty
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
Transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
Presentation Info:
TAHC&H 53rd Annual Meeting | Round Rock | Rich-Media Capture | On-Line, On-Demand Access
Presentation Date | September 1, 2022
Program Description: The pandemic has forced hospice organizations to stretch their resources to their breaking point.
We are seeing an escalation of early retirements, staff taking travelling contracts to gain higher pay and more work from home job opportunities.
Organizations must focus efforts on creating a culture of inclusion, treating employees as their #1 customer and maximizing recruiting techniques to
create high powered teams. Join this engaging workshop to transform your workplace into a place of abundance and learn the role of hospice front-line
managers on the viability of your team's success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Prescott, RN, MSN, Founder, Blue Water Homecare and Hospice
About the Presenter(s): Jennifer Prescott is the founder of Blue Water Homecare and Hospice and a Registered Nurse.
She is responsible for the strategic direction, vision and growth of the fastest growing independent Home care agency in Central Texas.
As a seasoned professional with over 25 years of experience in nursing and clinical operations, Jennifer is known for compassionate
care for the elderly and maximizing operational excellence. She most recently served as Regional Executive Director at Altus Hospice where she increased sales
300% and tripled the average daily census in 2 1/2 years. Before that, Jennifer was Nurse Manager Operations at Duke University Hospital where she managed the
daily operations of three ambulatory clinics serving 36,000 patients per year. During her tenure, initiatives Jennifer led resulted in a 75% reduction in fall
rates during a six month period. Jennifer began her nursing career learning industry best practices at world class Children's Hospital of Philadelphia.
Jennifer holds a Masters of Science in Nursing from Duke University specializing in Healthcare Leadership and a Bachelor of Science
in Nursing from University of Delaware. Jennifer proudly serves as an Executive Board Member for Capital Area Parkinson’s Society, and VP of Outreach and Education.
She is also on the Executive Board of The Alzheimer's Association Central Texas Chapter. Jennifer is a Certified Dementia Practitioner (CDP). She is based in Austin, TX.
[3700] The Great Resignation - Thriving During a Time of Hospice Workplace Shortages
[3742] The Home Health Final Rule – Surviving the Attack on Rates
A deep dive into the current rates and all changes related to the home health final rule and how to survive.
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Program Description: This presentation digs deep into the current rates and all changes related to the home health final rule
and how agencies should adjust their practices to survive the changes.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Continuing Education for Nurses
1.5 Contact Hr(s)
This program awards CNE until 02.09.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Healthcare Provider Solutions
About the Presenter(s): Melinda Gaboury , with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement
Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix
calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry.
She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is
also the author of the Home Health OASIS Guide to OASIS-D1.
[3742] The Home Health Final Rule – Surviving the Attack on Rates
[3272] The Illinois RCD Experience: Preclaim Review Success
An on-demand, rich-media recording of Part Two of the June 19, 2019 RCD Training Event in San Antonio.
TAHC&H CONFERENCE RECORDING: This program was presented on 06/19/2019 at the Texas Association of Home Care & Hospice RCD Training Event in San Antonio. It is one of 2 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: June 19, 2019
TAHC&H Event: RCD - Review Choice Demonstration Training | San Antonio
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description: Home Health Providers in Illinois, North Carolina, Ohio, Florida or Texas are
gearing up for the implementation of the Review Choice Demonstration (RCD) in their states.
Following the Palmetto GBA RCD training presented 6/19/19, two distinguished Illinois providers - both board members of the Illinois HomeCare & Hospice Council - presented results
of preclaim review and review choice in Illinois - the first state to begin. They present data from Illinois, issues impacting Illinois providers, and each one presents their own agency's experiences - along with
practical tips and tested processes to help you be successful with RCD.
RCD Goals
Assist CMS in developing improved methods to identify, investigate, and prosecute potential fraud
Protect the Medicare Trust Fund
Reduce the rate of improper payments
Improve provider compliance with Medicare rules and requirements
Offers providers increased flexibility and choice
Risk-based changes to reward providers who show compliance with policies
TAHC&H Faculty/Presenters: Cheryl Adams, RN, BSN, MBA, Administrator, At-Home Health Care of Sparta Community Hospital and President, Illinois HomeCare & Hospice Council
| Sheila Guither, MSN, RN, CWOCN, COS-C. OSF Home Care Services and Past President, Illinois HomeCare & Hospice Council
About the Presenters: Sheila Guither MSN RN, CWOCN, COS-C currently serves as Immediate Past President of the Illinois Home Care and Hospice Council.
She works as the Manager of Clinical Practice and Staff Development for OSF Healthcare- Home Care and Post-Acute Services in Peoria, IL.
Throughout the Illinois Preclaim Review demonstration, OSF achieved a 100% affirmation rate without compromising access to care.
Sheila earned her Master’s Degree in Nursing Education from OSF Saint Francis College of Nursing, her BSN from Mennonite College of Nursing in
Bloomington, IL and her Wound, Ostomy, and Continence Nurse (WOCN) certification from Emory University in Atlanta, GA.
She has worked in the Home Care field for 23 years serving in various clinical and leadership roles. She resides in Bloomington, IL with her husband and three children.
Cheryl Adams RN, BSN, MBA with 40 years of clinical nursing and healthcare executive experience. Cheryl has been the administrator of At-Home
Health Care of Sparta Community Hospital since its inception in 1996. Cheryl is responsible for developing, implementing and sustaining the business plan for the hospital
based home health agency known as At-Home Health Care. The agency under her direction has a history of multiple deficiency free surveys, a reduction in acute care
hospitalization rate, improved patient satisfaction and implementation of a telehealth program. Cheryl is credentialed as a Home Health ICD-10 Coder and OASIS Specialist.
Cheryl is committed to having a voice for the home care industry and the people that are served. She feels it is important that leaders of home care ensure access to care
but also quality of care to those we serve all while staying compliant with rules and regulations of home health. With the implementation of the pilot program of
Pre-claim Review in IL, Cheryl has succeeded in achieving a 100% affirmation rate through the education and implementation of processes to ensure accurate,
complete documentation.
[3272] The Illinois RCD Experience: Preclaim Review Success
[3526] The Ins and Outs of a Vaccination Program: Give It a Shot!
Learn about CDC Guidance on storage, handling, transport and administration requirements of vaccines.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Program Description: Homebound patients deserve an opportunity to receive vaccines
in their own home and several laws and regulations govern home care on the best practices of this option. This informative program
provides practical guidance on the regulatory and policy expectations of an effective vaccination program at your agency.
While agencies are able to administer many vaccines including influenza, Hepatitis B,
pneumonia and perform TB testing, via Texas Administrative Code ch. 558.303, there is legislation moving through the Texas
Legislative process right now that once signed by our Governor, will allow home health agencies to administer the COVID-19
vaccine and any FDA approved or authorized Vaccine created to mitigate or treat a communicable disease. In this program, you
will not only learn about CDC Guidance on storage, handling, transport and administration requirements of vaccines, but you
will have plenty of take away tools to bolster your policies and logs and leave confident on how to bill for these services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Jennifer Osburn, RN, Home Health Solutions, LLC.
About the Presenter(s): Jennifer Osburn is a Registered Nurse with over 27 years of combined
home health staff nurse, clinical management, administration, and technology experience. This diverse background combined with certifications
for OASIS and ICD-10 coding knowledge creates a depth of connection to home health staff across the nation.As a seasoned Medicare regulatory
thought leader, Jennifer regularly trains on PDGM, Conditions of Participation, Emergency Preparedness, Infection Control, QAPI,
Documentation, Coding, OASIS, agency operations and management. Her heart for teaching and supporting home health professionals
has created opportunities to present for The Joint Commission, CHAP, NAHC, and numerous state home health associations.
[3526] The Ins and Outs of a Vaccination Program: Give It a Shot!
[2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice
Education-Training Credits:
1.50 Hr(s) HCSSA Administrator/Alternate
Summary:Key employment issues impacting the home health care and hospice industry.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Faculty: Stern, Daniel
Program Description:
Two years ago it felt like a new employment rule was put into effect each week but now it seems like a daily occurrence.
Most of the activity is being generated by state and federal agencies making it extremely difficult to remain up to date
on employment law issues. This program presents the hot buttons of liability including which employees are exempt under
the Fair Labor Standards Act and how to pay them (the new regulations will make it much more expensive).
The federal government has also issued new guidance regarding independent contractors.
Compensable time quandaries such as travel, on-call, waiting time and bonuses (discretionary and/or non-discretionary) are discussed.
If you use the companionship exemption, you need to know the Department of Labor seems to have succeeded in basically eliminating
it for home health care agencies. The need to provide leaves of absence seems to have expanded to the point that employees may not ever have to come to work.
Finally, we are still having fun reading what the National Labor Relations Board says employees may post on Facebook about employers...and not be disciplined! Presentation Date: 11.17.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify key employment issues impacting the home health care and hospice industry
Discuss ways to effectively respond to the new issues impacting the home health care and hospice industry.
Identify expected changes in regulatory agency enforcement activity
Describe effective tools for preventing employment related claims
About the Presenter: Daniel Stern advises employers on labor and employment matters including
affirmative action plans; wage and hour issues; and discrimination and harassment claims. By recommending and developing effective employment policies
and procedures, he helps clients reduce the risk of employment-related lawsuits.
Dan works with employer clients to bring their existing workplace policies into compliance with best practices in
the human resources field, and he provides day-to-day counseling which enables clients to make wise decisions in human resource matters. Understanding the
frequent and complex employment issues continually faced by today’s employers, Dan has designed his practice so that he is readily and quickly available to his clients.
He is a frequent speaker and author on employment matters and labor-related legislative changes, with a particular focus on wage and hour issues.
He is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization.
[2819] The Most Interesting Employment Issues in the World...for Home Health and Hospice
[3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
Reviews the components of what will help PAS agencies be successful with new era of compliance.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 3, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: COVID-19 has brought about monumental changes for home care agencies and Personal Assistance Services agencies.
The latest guidance has taken HCSSAs by surprise with noted screening processes and changes in protocols and policies surfacing the importance of PAS agencies compliance with
QAPI program requirements. In this presentation Kay Hollers reviews the components of what will help agencies be successful as we enter into the NEW ERA of compliance in the PAS world.
TAHC&H Faculty/Presenter(s): Kay Hollers, BSN, RN, MPH, Consultant, Healthcare Consultlink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate member since her
return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public Health from the University of
Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay
taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and hospice agencies large and small, public and private. She
currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3445] The NEW ERA of Compliance for Personal Assistance Services: QAPI/COVID-19
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
Explores how agencies can reopen office operations in ways that keep employees and clients safe...
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The COVID-19 pandemic has caused deep changes in how businesses function, with no industry
facing as acute challenges that have direct consequences on the lives of Americans than health care. In this new landscape, home and community care has emerged
as an invaluable method to deliver services to those who need them safely while respecting physical distancing needs. In this presentation, Erin Vallier, Account Executive of AlayaCare
explores how agencies can reopen office operations in ways that keep employees and clients safe, while ensuring efficient scheduling, keeping lines of business open to new
referrals, and supporting infectious disease control, among other urgent considerations. Special focus is placed on leveraging technology available now to help home care
providers achieve these necessary measures. Joining Erin in her presentation is Amy Knight, President of Knight CPA Group and Candyce Slusher, Owner of Slusher Consulting,
who both support Erin with their Texas-specific expertise and fielded questions from the live audience.
Program Learning Objective(s): Participants will actively engage in the learning activity and identify strategies to
understand considerations for retrofitting offices, procedures and protocols both physically and digitally to support new rules and regulations that
agencies must consider now and in the future.
TAHC&H Faculty/Presenters: Amy Knight, CPA, Knight CPA Group | Erin Vallier, Account Executive, AlayaCare | Candyce Slusher, LVN, CDCS, Owner, SLUSHER Consulting
About the Presenters: Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years experience
almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other
healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
About the Presenters: Erin Vallier earned an Individually Structured Liberal Arts degree in Physical Science, Psychology, and Music Performance
from the University of Colorado, Denver. She earned a Masters in Healthcare Administration and Management, with a Project Management Specialty, from Colorado State University.
Erin began her career in the fitness industry in 2005. After earning her bachelors, she transitioned to the home care space with a passion bred from personal and family experience.
She has held management roles in the QA, intake, OASIS, and HR departments, and has helped facilitate numerous successful state and CHAP surveys for the organization she worked for.
Erin was responsible for maintaining clinical documentation compliance, writing and revising policies and procedures, and for writing and facilitating new hire training for all clinical
employees, including EMR and OASIS education. Her last role in home health was marketing - a natural segway to her role at AlayaCare – Account Executive.
About the Presenters: Candyce Slusher LVN, CDCS is the founder of SLUSHER Consulting and is a geriatric-focused nurse serving San Antonio
since 1995 in multiple settings, specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities
through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has spoken for the Alzheimer’s Association and has also served as
Board Member and past President for the Alamo Area Home Care Council.
[3427] The Road Back: How Home Care Agencies Can Grow and Be Safe After COVID-19
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
Presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: The administrator of a home and community support services agency is tasked with ensuring quality care and
services to clients while also maintaining client satisfaction and enabling and respecting quality of life for clients. This can best be accomplished when the agency has a
culture of encouraging open, honest and respectful communication and staff self-reflection. The program presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction. The presenter also discusses the requirements for admission, transfer, and discharge as well as emergency
discharge when communication fails. Also provided are measures for evaluation of staff performance in interpersonal skills and communication while offering suggestions to ensure documentation of actions and requirements met.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Rosalind Nelson-Gamblin, Independent Healthcare Consultant, Former Senior Policy Specialist at HHSC
About the Presenter(s): Rosalind Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services Commission,
where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living, and day activity
and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations, developed and delivered
continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed
in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities,
and independent living settings.
Rosalind has been a public speaker for home care and hospice since 2000; and she is now an independent healthcare consultant.
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone! Hospice agencies across the nation are surprised that their comprehensive assessment composite, as well as some of the individual scores are lower than expected
per CMS data. Did you know that even if you answer positively to some of these process measures, CMS has "Validation questions" embedded in the HIS to ensure your answers represent
the measure, as CMS defines it. Literally, you may say "Yes, we screened the patient for pain"- but if any of the following questions - date, rating or type of standardized tool are
not answered correctly, per the measure, CMS will change your answer to "No, we did not screen the patient for pain". This presentation uncovers these validation questions, and provides
a thorough understanding of the measures, per CMS guidance, and how to be successful 100% of the time!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Annette Lee, RN, MS, HCS-D, COS-C
About the Presenter(s): Annette Lee has been in the home health and hospice arena for nearly 30 years!
10 of those years were spent working for the CMS MAC doing reviews and education for hospice and HH agencies. Annette left the MAC to found Provider Insights, Inc-
a consulting company that solely focuses on home health and hospice agencies. She brings her expertise from working with CMS, and the "real world" and marries these
experiences together to ensure compliance, quality and efficiency.
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
[3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities
How it affects individuals and healthcare entities.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: The Tax Cuts and Jobs Act (TCJA) represents the most significant change to Internal Revenue Code in more than 30 years and creates big changes for all taxpayers including
healthcare entities. In this program BKD trusted advisor Paige Gerich shares her knowledge and expertise on the recent legislation that will affect you and your organization.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by implementing recent tax law changes that affect healthcare organizations.
TAHC&H Faculty/Presenter: Paige Gerich, CPA, BKD CPAs & Advisors
About the Presenter: Paige Gerich As industry tax leader for BKD’s South Region, Paige Gerich is charged with growth and development of
not-for-profit and governmental tax services in Texas, Oklahoma and Arkansas. She has more than 30 years of experience providing tax services to a broad range of health care
institutions, physician and clinical practices and other not-for-profit entities. Paige performs comprehensive reviews of not-for-profit activities to identify and help mitigate exposure areas related to
private inurement, intermediate sanctions, worker classification and unrelated business taxable income issues. She has extensive experience with IRS examinations, obtaining favorable determination
letters, private letter rulings and closing agreements. Paige also provides tax, financial and retirement planning services for key executives, in addition to compliance and business tax services.
Paige currently serves on the board and as Treasurer of the Greater Houston Women’s Chamber of Commerce. She also serves on the board as Secretary and Communications Chair of the TEGE Exempt Organizations Council. She is a member of the American Institute of CPAs, Texas Society of Certified Public Accountants and American Health Lawyers Association. She has led several tax-focused webcasts and presented to a number of industry organizations, including the Risk Management Association, Government Finance Officers Association, National Association of College and University Business Officers and Healthcare Financial Management Association.
Paige is a graduate of University of Houston, Texas, with a B.B.A. degree in accounting.
[3123] The Tax Cuts and Jobs Act of 2018: Big Challenges Ahead for Healthcare Entities
[3881] The Therapy Journey for Children with Chronic or Progressive Conditions
Addresses the unique therapeutic paths that children with
chronic or progressive conditions may demonstrate...
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: This training program addresses the unique therapeutic paths that children with
chronic or progressive conditions may demonstrate and will offer a lens through which we can view and analyze along the way. Context and
perspective are key when selecting assessment tools and interpreting findings, as well as when making decisions around medical necessity,
dosage, and interventions. Routines and priorities unique to the individual child/family are particularly important for children with chronic
or progressive conditions, given their complexity, and best practice for gathering and utilizing this vital information is addressed.
Additionally, perspective and language around goal development and collaboration with caregivers is explored. There are times in the
life of a child with a chronic or progressive condition where strategic use of the Maintenance Level / Prevent Deterioration frequency/dosage
level (as outlined in the TMPPM), may be most appropriate. This training program also describes the benefits of this dosage level, and
how it can be utilized most effectively.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.10.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jennifer Lawson, OTR, MS, Knowledge Is Now
About the Presenter(s): Jennifer Lawson has been an Occupational Therapist since 1996, and has
focused on pediatric practice since 1999. Since 2008, Jennifer has worked for THERAPY 2000, a growing pediatric home health therapy company.
As the Occupational Therapy Program Director for the company, she guides the quality of services provided through activities such as teaching,
training, mentoring, and resource development. As of January 2024, Jennifer is also the Director of Operations for Knowledge Is Now, a continuing
education and consulting organization. Knowledge Is Now aims to elevate the quality of service for children and families, as well as the experience
of professionals, through sharing of best practices in a variety of areas from the specifics of evidence-based clinical skills to leadership
and management, and everything in between.
[3881] The Therapy Journey for Children with Chronic or Progressive Conditions
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
A review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: This program provides a review of the top hospice claim denials from all Medicare MACs,
OIG & other review contractors. Targeted Probe & Educate is in full swing and this program helps navigate the edits and the denial percentages that are being produced.
It is imperative that agencies are prepared to successfully navigate the Medicare medical review process!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Leslie Heagy RN, COS-C, Director of Clinical Services, Healthcare Provider Solutions, Inc.
About the Presenter(s): Leslie Heagy Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS),
as the Clinical Services Manager, in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across
the country to achieve regulatory compliance. In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.
Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in
developing/implementing corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews,
provider education, developing and implementing quality and performance improvement programs for home health and hospice agencies.
[3821] The Top 5 Hospice Claim Denials and How to Avoid Them
[3794] The Value of Reporting in Value-Based Purchasing
Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: The first Interim Performance Report is out. What does this mean and how do you
use the reports? How are you maintaining and/or improving your Value-Based Purchasing (VBP) outcomes data? Lisa Selman-Holman reviews reports, forms, tracking/trending data, and strategies to ensure success in VBP.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.31.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lisa Selman-Holman, JD, BSN, RN, HCS-D, COS-C, Vice President Quality and Education, McBee
About the Presenter(s): Lisa Selman-Holman brings more than 35 years of experience in the home health & hospice industry, specializing
in regulatory compliance, both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004.
Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021.
In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee
and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.
[3794] The Value of Reporting in Value-Based Purchasing
[2960] The World Has Changed: Word-of-Mouth Went Viral (and Nobody Told the Home Care Industry)
Education-Training Credits:
1.0 Hr(s) HCSSA Administrator/Alternate
Summary: Ways to use social media in successful marketing
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][10]marketing
Faculty:McManus, Roger
Program Description:
Dentists, Auto Shops and Pizza Parlors have all used the power of satisfied current customers to
draw new ones. Whether through Facebook Fans, Google Reviews or Yelp Yappers, the influence of
consumers on buying behavior has changed marketing in this country forever. Amazingly, online consumer
feedback about Home Care is almost non-existent. And, there are a range of easy and almost
cost-free ways to make it happen! This huge oversight is a massive opportunity for those in the
Home Care business who act quickly. In this program you will learn economical, fool-proof ways to exploit this
enormous gap resulting in more clients -- and the ability to attract more quality staff to serve them. Your view
of marketing Home Care services will be turned completely upside down. Presentation Date: 08.11.2016
Learning Outcome: Upon completion of this program, the viewer will be able to:
Discuss economical ways to use social media in successful marketing to clients and to attract higher quality staff.
About the Presenters: Roger McManus earned his undergraduate and graduate MBA degrees from Wake Forest University.
Throughout his career, he has focused on the sources of information that allow owners of small businesses, like home care agencies, to gain faster growth and greater freedom.
He capsulized those objectives in his 2011 book, Entrepreneurial Insanity, which he is currently restructuring in partnership with Tim Rowan to specifically address the issues
facing owners of home care agencies in a book titled, Entrepreneurial Insanity in the Home Care Industry to be published Fall 2016.
[2960] The World Has Changed: Word-of-Mouth Went Viral (and Nobody Told the Home Care Industry)
[3830] Therapy Documentation
Covers the various aspects of Medicare Home Health therapy documentation.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Medicare Home Health
Program Description: This program covers the various aspects of Medicare Home Health therapy documentation.
Topics will include...
case scenarios
Medicare regulations
documentation principles
common errors related to the therapy medical review
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s): Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings,
to include inpatient, outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk,
Virginia and a Master of Public Health Degree in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate
from Trident technical College. He currently provides education and consultation to Medicare providers with learning needs.
[3830] Therapy Documentation
[2735] Therapy Documentation: Required Rehab Content, Goal Writing, & Visit Note Production
Education-Training Credits:
1.25 Hr(s) HCSSA Administrator/Alternate
Summary: Rewiring your rehab concession to assure a skilled, audit-proof therapy program.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Faculty: Cisneros, Arnie
Program Description: Home Health rehab reforms have
modified many therapy requirements including elimination of the 10-visit threshold, objective testing, and
ongoing re-assessment re]inement to name a few. Auditors have focused on the rehab elements of patient claims
as they produce denials for unskilled or unnecessary care delivery. The Affordable Care Act (ACA) bundling model
will focus on the rehab content in homecare programs as they seek greater efficiency under decreased utilization
to achieve cost reduction goals.
Therapy ST/LT goal production, skilled per visit documentation, patient compliance,
caregiver involvement, and discharge planning and management are all addressed by a PPS-compliant, objective test-based
therapy evaluation. Clinical case examples will outline the good and bad in current therapy documentation, with strategies
to manage successful therapy programs. Start today on rewiring your rehab concession to assure a skilled, audit-proof therapy program. Presentation Date: 08.12.2015
Program Objectives: Upon completion of this program, the viewer will be able to:
Identify current rehabilitation elements in the Medicare PPS (Prospective Payment System) Home Health model.
Describe Goal Writing for Home Health rehabilitation services.
Describe Visit Note Production for Home Health rehabilitation.
About the Presenter: Arnie Cisneros, PT, President of Home Health Strategic Management, is one of the most progressive speakers in Home Health today.
His legacy as a rehab provider across the care continuum allows for insight into contemporary healthcare delivery. He is renowned for his adaptation of traditional care philosophies to address current and
future healthcare initiatives. Arnie’s refinement of clinical delivery mechanisms, integration of new protocols at the staff level, and adaptation of traditional care philosophies has helped providers
of all sizes to achieve Medicare compliance. He has also become the leading clinical authority on the audit scrutiny that has come to the homecare industry, and is serving as a Post-Acute consultant for
CMS Pioneer ACO grant recipients.
Arnie is a contributor to CARING magazine and Decision Health publications, and presents nationally on homecare topics and care models proposed by CMS and
Med Pac for the future of the Home Health industry.
[2735] Therapy Documentation: Required Rehab Content, Goal Writing, & Visit Note Production
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
The calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H CONFERENCE RECORDING: This program was presented on 2/12/2020 at the Texas Association of Home Care & Hospice Winter
Conference in Denton. It is one of 18 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home
and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][7]financial management
Program Description: In 2012 CMS changed the Hospice Cap method of calculation for all
new providers and those who chose not to grandfather themselves. This presentation will discuss and give you the calculation method to
determine your patient count and compare to the revenue you are billing to Medicare to see if you are within limits or have to pay money back.
TAHC&H Faculty/Presenters: Jill Schuerman, Founder and CEO, Schuerman Business Consulting, LLC
About the Presenters: Jill Schuerman has over 14 years in hospice, serving as regional and national Director of
Reimbursement overseeing billing/collections for 17 agencies in 6 states, and collaborating with the Compliance officers in the review of Medicare and Medicaid
regulations and changes and the creation of related Policy and Procedures. Currently, Ms. Schuerman is the Founder and CEO of Schuerman Business Consulting, LLC.,
which provides outsourced billing services, billing training, and billing due diligence audits for hospice agencies. She has been an Associate Member of TAHCH since
starting her business in 2016, as well as a member of the Palmetto Home Health and Hospice Provider Outreach and Education Advisory Group, and a Patron Member and
Board Member of the Texas New Mexico Hospice Organization. Ms. Schuerman holds a Bachelor of Science degree in Accounting, and is a frequent speaker on hospice billing topics.
[3368] They Keep Asking for My Money Back - How to Calculate Your Proportional CAP
[3579] THMP PEMS | Provider Enrollment and Management System
An explanation of this new system and provider responsibilities.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: The Texas Medicaid & Healthcare Partnership’s (TMHP) Provider Enrollment and Management System (PEMS) is
coming soon. TMHP's Israel Barco explains this new system and provider responsibilities. Provider enrollment functions will be available through PEMS,
and providers must use the new system to enroll in Texas Medicaid. The new system will be the single tool for provider enrollment, reenrollment,
revalidation, and maintenance requests (maintaining and updating provider enrollment record information).
TAHC&H Faculty/Presenter(s): Israel Barco and Yolanda Brown, THMP
About the Presenter(s): Israel Barco is a TMHP Provider Relations Representative, in billing and education for The Texas Medical Center,
Gulf Coast Region. As a Provider Relations Representative, hisob is to provide Billing and provider education and ensuring that every Texan from oldest to tiniest Texan are receiving care without delay. He has 30 years of billing and revenue cycle experience with extensive knowledge in Medicaid education.
About the Presenter(s): Yolanda Brown is the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care. She has 10 years of
extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and processing Medicaid Applications.
[3579] THMP PEMS | Provider Enrollment and Management System
[3294] Time for your Annual Inspection! Review of the State and Federal Emergency Preparedness Rules
Understand how to prepare for potential disaster and emergency
situation, comply with state and federal requirements...
TAHC&H CONFERENCE RECORDING: This program was presented on 10/09/2019 at the Texas Association of Home Care & Hospice Fall Conference in Grapevine. It is one of 4 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: October 9, 2019
TAHC&H Event: TAHC&H Fall Conference | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.259[d][6]emergency preparedness planning and implementation
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
Program Description:The Federal Emergency Preparedness requirements are both similar and
different than the requirements that Texas agencies have been meeting. This presentation outlines in detail both these similarities
and differences so that agencies – both certified and non-certified – can understand how to prepare for potential disaster and emergency
situation, comply with state and federal requirements, and protect their businesses, clients, and employees. Regulatory changes since 2018 and lessons learned are also discussed.
Program Learning Outcome: Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice
by revising their agency emergency preparedness policies to reflect regulatory requirements and teaching clinical staff how to implement the requirements.
TAHC&H Faculty/Presenter: Kay Hollers, RN, MPH, COS-C, HCS-D, Independent Consultant, HealthCare ConsultLink
About the Presenter: Kay Hollers is well known to TAHCH audiences as she has been an active member or
associate member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a
Master’s Degree in Public Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in
Health Care Evaluation from Wayne State University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has
practiced in and consulted with home health and hospice agencies large and small, public and private. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3294] Time for your Annual Inspection! Review of the State and Federal Emergency Preparedness Rules