ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
LicHH QAPI - Make A Compliance Program Prepare You for Surveys
[3764] LicHH QAPI - Make A Compliance Program Prepare You for Surveys
How to strive to establish a culture of compliance to consistently be ready for a survey at any moment.
Want to Save Time? This and 4 additonal programs are included in the Survey Preparedness Workshop for Licensed Home Health Providers package.
Order PKG6996 to get all 5!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 10, 2023
Program Description: Providers should strive to establish a culture of compliance to consistently be ready for a survey at any moment. An effective
compliance program can maintain an agency's survey readiness. They drive a provider to establish a culture of proactive adherence to regulations, promote prevention, detection and resolution of conduct that does not conform to
program requirements AND meet survey standards at all times.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 05.10.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Brian W Lebanion, MBA, CPC, RNC, HCS-O, HCS-D, Healthcare Consulting Manager, Wipfli
About the Presenter(s): Brian W Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home
health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers survey/licensure coaching, clinical review and
training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.
[3764] LicHH QAPI - Make A Compliance Program Prepare You for Surveys
- Speaker
- Lebanion, Brian W
- Model
- 3764
$30.00
Long Length of Stay Patients: To recertify or not? That is the question!
[3128] Long Length of Stay Patients: To recertify or not? That is the question
Pertinent info to help frame ongoing hospice eligibility determinations in long
length of stay (LLOS) patients.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/09/2018 at the Texas Association of Home Care
& Annual Conference in Frisco. It is one of 16 presentations captured and produced for online access. Subscribers receive
24/7 on-demand access from both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 9, 2018
TAHC&H Event: TAHC&H Annual Meeting | Frisco
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][2]development and interpretation of agency policies
§558.260[a][7]financial management
Program Description:In this program the presenter shares pertinent information to
help agencies frame ongoing hospice eligibility determinations in long length of stay (LLOS) patients, to utilize this information
to inform recertification decisions in LLOS patients, and to appropriately address regulatory concerns and regulatory scrutiny.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change their practice by identifying best
practices in clinical documentation to inform appropriate recertification decisions in long length of stay patients.
TAHC&H Faculty/Presenter: Robert Friedman, MD, Chief Medical Officer, Hospice Austin
About the Presenter:
Robert Friedman has been a HPM physician for 22 years. He is also a certified
Hospice Medical Director and a Fellow with the AAHPM. He has a wide variety of experience in HPM, including his present role as Chief Medical Officer
for Hospice Austin. His activities include administrative, regulatory, clinical, and provider supervisory duties, in addition to providing education
to staff and the community. He has Hospice and Palliative Care experience in both inpatient and outpatient settings. Dr. Friedman has presented a wide
variety of topics over the years. He has significant regulatory experience, including experience with Probe and MIC Audits. He is a member of the NHPCO
Regulatory Committee. In addition, he is a Texas & New Mexico Hospice Organization board member, an item writer for the HMDCB, and is actively
involved in the Texas MOST Coalition.
[3128] Long Length of Stay Patients: To recertify or not? That is the question
- Speaker
- Friedman, Robert
- Model
- 3128
$45.00
Looking Ahead to 2023: Preparing for Success in Home Health | 2 Parts
[PKG6872] Looking Ahead to 2023: Preparing for Success in Home Health | 2 Parts
Administrator’s perspective on what planning and adjustments need to be made today in order to prepare your agency for success in the
coming year.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2022
Program Description: A 2-Part Program. Just as the dust is beginning to settle from the implementation of PDGM,
and navigating a global pandemic, 2023 is going to bring some of the most significant regulatory and payment changes the home health industry has seen.
Learn, from an Administrator’s perspective, what planning and adjustments need to be made today in order to prepare your agency for success in the
coming year by leveraging data to optimize performance in the dynamic 2023 Home Health landscape. Issues impacting your business in 2023 and addressed in this presentation include:
Home Health Final Rule 2023
PEPPER Reports
OASIS E
Value Based Purchasing
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
Part One: 1.0 Clock Hr(s)
Part Two: 1.0 Clock Hr(s)
Continuing Education for Nurses
Part One: 1.0 Clock Hr(s)
Part Two: 1.0 Clock Hr(s)
This program awards CNE until 11.16.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Mike Simione, Director, Cost Reports, SimiTree and John Rabbia, PT, DPT, MS, MBA, COS-C, Director, Operations Consulting, SimiTree
About the Presenter(s):
Mike Simione is a Manager with Simione Healthcare Consultants and has been an employee since 2011.
Michael has wide-ranging experience in budgeting, strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking.
Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a Master of
Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class.
Michael’s extensive work with Simione Healthcare Consultants includes the development of comprehensive financial, clinical,
staffing and marketing analysis tools to improve efficiencies and financial performance for various home health, hospice and private duty companies.
In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting, financial
feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations.
Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing, providing in-depth evaluations
and trending of quality initiatives, as well as detailed projections on the potential financial impact to home health organizations.
As an active participant in his profession and community, Michael is a member of the National Association for
Home Care & Hospice, the Home Care and Hospice Financial Managers Association, the Young Home Care and Hospice Financial Managers Association and the Arizona Association for Home Care.
About the Presenter(s):
John Rabbia brings over a decade of home health operations leadership experience and provides a
balance of both clinical and operational expertise. As a consultant with SimiTree Healthcare Consulting, John has worked with agencies across the country to
use their data to drive strategic improvement efforts for financial and operational indicators.
[PKG6872] Looking Ahead to 2023: Preparing for Success in Home Health | 2 Parts
- Speaker
- Simione, Mike & Rabbia, John
- Model
- PKG6872
$60.00
M&A | The 5 Essential Steps to Success
[3874] M&A | The 5 Essential Steps to Success
Ready for growth and expansion via M&A?
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 10, 2024
Program Description: Is your agency ready for growth and expansion? If so, hear from industry experts on how to
execute the essential steps to make the best decision for your organization’s future. In this program, you will learn:
How to create a roadmap for consideration, evaluation, structuring, implementation, and integration
Where to access the resources necessary to support and guide the decision-making process
When to buy or build, how to set realistic expectations, how to build a financial plan, best practices for communication and execution
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Mike Simione, MBA, Managing Director, Financial Consulting, SimiTree and Melynda Capps Lee, MBA, MA, SimiTree Managing Director, Consulting, and Certified True Colors® Facilitator
About the Presenter(s): Mike Simione joined the SimiTree team in 2011 and has over 12 years of healthcare consulting
experience. As Managing Director of Financial Consulting for SimiTree, Michael Simione heads a team of financial experts whose work leads the nation each year
in the number of cost reports prepared for Medicare-certified hospice agencies. In addition,he also collaborates with SimiTree’s growth and operational
teams to assist hospice agencies with strategic planning and operational assessments that allow organizations to leverage their strengths while
simultaneously addressing their weaknesses in order to improve financial performance. Simione’s areas of expertise include, budgeting,
data analytics and benchmarking, and his extensive work with SimiTree has included development of comprehensive financial,
clinical, and staffing analysis tools to improve client efficiencies and financial performance. Michael Simione has a
Bachelor of Science (BS) in Chemistry from Bucknell University, and a Master’s degree in Business Administration (MBA) from Quinnipiac University.
About the Presenter(s): Melynda Capps Lee has been a SimiTree consulting leader and interim
executive for provider organizations for more than 8 years and is a nationally recognized expert in organizational leadership and
development, strategic planning, and learning strategy, as well as communications and public relations. Melynda previously
served as a hospice administrator and home and community-based services development executive in Florida and Georgia for
8 years and is a former board member and education committee member for the Georgia Hospice and Palliative Care
Organization. She is a co-founder of the Greater Atlanta Hospice-Veteran Partnership. Melynda is an expert
trainer of HCBS professionals and frequently serves as faculty at state and national association conferences, including NAHC and NHPCO.
[3874] M&A | The 5 Essential Steps to Success
- Speaker
- Simione, Mike & Capps Lee, Melyn
- Model
- 3874
$30.00
Maintaining Annual Requirements for PAS and Private Duty Agencies
[3664] Don't Scramble When the State Shows Up: Maintaining Annual Requirements for PAS and Private Duty Agencies
Reviews minimum requirements, and presents when it's best for agencies to do more than the minimum!
Presentation Info:
TAHC&H Event | Spring Virtual Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2022
Program Description: When keeping up with the daily operations of home care; client management, Covid-19 protocols, and just
getting people to show up, the more mundane tasks and less-pressing regulatory requirements can easily take a back seat. We all learned what's required of us when
we first opened, but for agencies with no designated compliance officer, some of these necessary items get shoved in the trunk until "State's in the building".
This session reviews some of the minimum requirements, and presents when it's best for our agencies to do more than the minimum.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, CDCS, Owner of SLUSHER Consulting
About the Presenter(s):
Candyce Slusher is a geriatric-focused nurse serving San Antonio since 1995 in multiple settings,
specifically PAS since 2004. As a Home Care Consultant her primary goal is to help agencies provide the highest quality care to seniors in their communities through
regulatory compliance, creating a culture of accountability, and simplifying work-flow systems. Candyce has been a Master Trainer for the Stress-Busting Program for
Family Caregivers, Co-founder of M.U.S.I.C. Project, a 501C3 organization focusing on implementing Music and Memory™ in regional nursing facilities, Volunteer
speaker for the Alzheimer’s Association, Board Member, past President for the Alamo Area Home Care Council and Founder of SLUSHER Consulting.
[3664] Don't Scramble When the State Shows Up: Maintaining Annual Requirements for PAS and Private Duty Agencies
- Speaker
- Slusher, Candyce
- Model
- 3664
$30.00
Maintenance Therapy: Understanding and Best Practices
[3627] Maintenance Therapy: Understanding and Best Practices
Provides clear and reliable information and resources...
Presentation Info:
TAHC&H Winter Conference 2022 | Dallas | Recorded for On-Demand Access
Presentation Date | February 24, 2022
Program Description: The provision of maintenance therapy continues to be a source of confusion and
misinformation for many home health agencies. This program takes the most common questions asked by TAHCH members, as well as live ones from
attendees, and provides clear and reliable information and resources to empower agencies to confidently provide this important component of the Medicare benefit.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Cindy Krafft PT, MS, HCS-O, Owner / Founder, K&K Health Care Solutions
About the Presenter(s):
Cindy Krafft is an owner of K&K Health Care Solutions based in Florida. She brings more than 25 years
of home health expertise that ranges from direct patient care to operational/management issues as well as a passion for understanding regulations. For the past 15 years, Cindy ha
s been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She has and currently serves on multiple Technical Expert Panels
with CMS Contractors working on clinical and payment reforms and bundled payment care initiatives. Cindy is an active member of the National Association of Home Care and Hospice
(NAHC) and currently serves on multiple committees. She has written 3 books – The How-to Guide to Therapy Documentation, An Interdisciplinary Approach to Home Care and the Handbook
to Home Health Therapy Documentation – and co-authored her fourth, The Post-Acute Care Guide to Maintenance Therapy with her business partner Diana Kornetti PT, MA, HCS-D.
[3627] Maintenance Therapy: Understanding and Best Practices
- Speaker
- Krafft, Cindy
- Model
- 3627
$30.00
Making Data Your Cutting Edge Tool for Success
[3362] Making Data Your Cutting Edge Tool for Success
Techniques, programs and uses for your data and how to make data-driven decisions for future growth.
NOW AVAILABLE: RELEASED 03/02/2020 This program was presented on 2.12.2020 at the Texas Association of Home Care & Winter Conference in Denton.
It is one of 18 presentations captured and produced for online access.
Presentation Info:
Presentation Date: February 12, 2020
TAHC&H Event: TAHC&H Winter Conference | Denton
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this time of dramatic economic change in-home care,
agencies must be on the cutting edge of innovation to strategically position their agency for long term financial success.
Geographic information systems and data analysis are cutting edge tools that are underutilized in the field of healthcare.
The presenters talk about techniques, programs and uses for your data and how to make data-driven decisions for future growth.
Program Learning Outcome: Participants will cite strategies to utilize systems
information and data analysis tools to change or enhance their practice to help their agencies make data driven decisions for future growth.
TAHC&H Faculty/Presenter: David Sabol, Helping Restore Ability; Girish Shelke, Helping Restore Ability.
About the Presenters:
David Sabol is the Director of Clinical Informatics with experience and focus with
Data Visualization and Database Management: SQL, OpenInsight, ArcGIS, Power BI; Experience in grant writing and outreach creating partnerships with local
universities and cultivating talent and Extensive experience building AHCA approved EHR systems.
Girish Shelke BDS, MPH has 5 years experiences with data research. He has worked with research institutes,
government agencies and non-profit organizations such as Center of Disease Control, Tarrant County Public Health Department, Helping Restore Ability and
John Hopkins – Geisinger Medical Center.
[3362] Making Data Your Cutting Edge Tool for Success
- Speaker
- Sabol, David & Shelke, Girish
- Model
- 3362
$30.00
MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
[3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
Outlines essential steps to help home health teams fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM).
TAHC&H CONFERENCE RECORDING: This program was presented on 02/14/2019 at the Texas Association of Home Care & Hospice Winter
Policy Conference in Austin. It is one of 9 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from both
home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: February 14, 2019
TAHC&H Event: TAHC&H Winter Policy Conference | Austin
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.0 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
Program Description: Understanding the CMS proposed rule isn’t enough to carry a home health organization
forward successfully with the new payment and quality requirements. Agencies must work to operationalize the new reality, assessing the impact and
transforming policies and practices to uphold quality and maximize reimbursement. This program outlines essential steps to help home health teams
fulfill new standards for episode payment under the Patient-Driven Groupings Model (PDGM).
Program Learning Outcome:
Participants will actively participate in the learning activity and indicate an intent to change or enhance their practice by implementing policies and
practices to uphold quality patient care measures and maximize reimbursement under the Patient Driver Groupings Model.
TAHC&H Faculty/Presenter: William J. Simione III, Managing Principal, Simione Healthcare Consultants
About the Presenter:
Bill Simione III serves as Managing Principal at Simione Healthcare Consultants, leading all consulting, as well as
product and service delivery to support home care and hospice business improvement. He previously managed Simione's Financial Consulting division, and has been actively involved in the
home care and hospice industry for more than 25 years. Bill has held many interim management positions over the years, including Chief Executive Officer, Chief Financial Officer and
Director of Patient Accounting for numerous home care/hospice organizations ranging from single agencies to multi-state organizations and hospital-owned postacute entities. During his
interim management positions, he has been responsible for many agency turnarounds, including positioning an agency for acquisition.
Bill is a highly experienced speaker addressing many national home care and hospice organizations, as well as state and local associations. He is a graduate of
Villanova University with a B.S. in Accounting.
[3151] MAKING IT REAL: Helping Home Health Agencies Put PDGM Into Action
- Speaker
- Simione III, William J.
- Model
- 3151
$60.00
Managed Care Contracting-The Good, The Bad, The Ugly
[3746] Managed Care Contracting-The Good, The Bad, The Ugly
Learn important steps for successful insurance contracting and much more!
Presentation Info:
TAHC&H Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2023
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][7]financial management
§558.260[a][9]community resources
Program Description: In this presentation you will learn important steps for successful insurance contracting, how to access your
payor market for open or closed networks, how to request patient authorization while still in credentialing, request rate increases and much more vital information.
TAHC&H Faculty/Presenter(s): Beverly Sepulveda, MBA, BSN, RN, CEO, Founder, Principle Consultant, SynerImages Healthcare Consulting
About the Presenter(s): Beverly Sepulveda is the founder, CEO, and Principle consultant for SynerImages Healthcare Consulting, a national
healthcare and regulatory consulting firm in operation for over 23 years. She holds a Master's in Business Administration and a Bachelor of Science in Nursing. Her nursing specialization
is in quality assurance and accreditation compliance. Ms. Sepulveda's consulting expertise covers a broad array of areas including Home Health Agencies, Therapy clinics, ORFs, CORFs,
Hospitals and the MCO industry. Ms. Sepulveda's company specializes in start-up healthcare business seeking state and federal licensure, cloud-based policies and procedures, on-going
regulatory compliance services and insurance contracting assistance.
Prior to her working for SynerImages, Ms. Sepulveda was the Executive Director for PCA Health plans of Texas [later purchased by Humana] and held senior
management positions with Aetna, CIGNA, and MetLife insurance companies. Her medical experience was at St. David's Hospital, Bellaire Hospital, Critical Care of America Home Health,
North American Medical Management and Princeton Medical Management services.
SynerImages is a Texas-based healthcare consulting firm with offices in Houston and South Texas. In addition to offering home health startup
and compliance services, her firm also facilitates other business needs such coordinating medical equipment inspections, application management services, educational
conferences/webinars and other business operations assistance.
[3746] Managed Care Contracting-The Good, The Bad, The Ugly
- Speaker
- Sepulveda, Beverly
- Model
- 3746
$30.00
Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
Think beyond mere survival and consider opportunities uncovered by the crisis.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 25, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: As the Covid-19 pandemic reshapes companies, healthcare leaders must think beyond mere survival and
consider opportunities uncovered by the crisis. For example, focusing on retaining and hiring gifted people is a worthy strategy in many cases. Recruiting and retention
strategies during COVID-19 are changing and leaders have to be creative in how they attract, recruit, hire and retain talent.
Program Learning Objective(s): Participants will actively engage in the learning activity by identifying the key principles to
caregiver retention during a crisis and the key traits to harness to successfully lead through a crisis.
TAHC&H Faculty/Presenters: Jennifer Prescott, RN, MSN, CDP, Blue Water Homecare
About the Presenters:
Jennifer Prescott is the Chief Operating Officer and Co-Founder of Blue Water Homecare based in Austin, TX.
She has spent the past 25 years in home health and hospice care and support. She proud to be the owner of one the the fastest growing agencies in Texas and is excited to
share her expertise on caregiver recruitment and retention in a changing landscape.
[3428] Managing Caregiver Recruitment and Retention During the COVID-19 Crisis
- Speaker
- Prescott, Jennifer
- Model
- 3428
$45.00
Managing Utilization under PDGM with Star Ratings in Mind
[3275] Managing Utilization under PDGM with Star Ratings in Mind
A review of how agency outcomes affects star ratings under PDGM.
TAHC&H CONFERENCE RECORDING: This program was presented on 08/27/2019 at the Texas Association of Home Care & Hospice 50th
Annual Meeting in Grapevine. It is one of 17 presentations captured and produced for online access. Subscribers receive 24/7 on-demand access from
both home and office during the subscription period shown at the bottom of this page.
Presentation Info:
Presentation Date: August 27, 2019
TAHC&H Event: TAHC&H Annual Meeting | Grapevine
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§97.259[d][4]agency responsibilities
§97.260[a][3]basic principles of management in a licensed health-related setting
§97.260[a][6]risk assessment and management
§97.260[a][7]financial management
Program Description:In this program the presenters review how agency outcomes affects star ratings under PDGM.
A case study is presented focusing on care of the patient with a specific primary diagnosis and
differences between caring for the patient under PPS versus PDGM. Key areas of focus will be managing
inappropriate LUPAs under PDGM, cost effective approaches for improving functional status of patients
under PDGM, and recommended metrics to track under PDGM.
Program Learning Outcome: Participants will actively participate in the learning activity and indicate an intent to change
their practice by implementing effective clinical approaches to contribute to improved patient outcomes under the Patient Driven Groupings Model.
TAHC&H Faculty/Presenter: Christopher Attaya, Strategic Healthcare Programs & Sue Payne, RN, MBA, Corridor
About the Presenter:
Christopher Attaya joined SHP in 2014 after spending 28 years in executive
and consulting positions within the Home Health and Hospice industry. In his role, he is responsible for product development and client relationships
to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark
data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public
Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.
About the Presenter:
Sue Payne joined the Corridor team in December 2016 as part of the Transpirus
acquisition where she served as the Senior Vice President of Clinical Services. In her role, Sue is responsible for clinical quality and business review
to assure client satisfaction. She also serves as the Corporate Compliance Officer.
Sue has over 25 years in home care operations and strategic leadership. Prior to her role at Corridor, Sue was the Vice President of Home Health at
Advanced Home Care and at Life Care at Home, both of which are multi-state home care providers. Prior to that, she was the Administrative Director at
Bon Secours Home Care which is a multi-site hospital based home care agency. She has experience with hospital based, long term care and privately held home
care companies. Sue was the recipient of the 2011 Leadership Award from the Association for Home & Hospice Care of North Carolina. She has presented
nationally at Press Ganey, Visiting Nurses Association of America, American Congress of Healthcare Executives, and State Associations on topics such as
preventing avoidable readmissions, value based purchasing, staffing retention and early careerist mentoring. She currently serves as a VNAA board member
and is on the VNAA Governance Committee.
Sue has a B.S degree in Nursing from Radford University, a M.B.A from the University of Tennessee-Chattanooga and holds Certification in
Home Health/Hospice from the National Association of Home Care.
[3275] Managing Utilization under PDGM with Star Ratings in Mind
- Speaker
- Attaya, Chris & Payne, Sue
- Model
- 3275
$45.00
Managing Your Risk by Maintaining Client/Caregiver Boundaries
[1580] Managing Your Risk by Maintaining Client/Caregiver Boundaries Subscription Type:Individual Faculty: Pena An important part of a Teaxs HCSSA Administrator’s job is to manage the risks of the agency and the employees. One common problem area in all sectors of home care and hospice is establishing and maintaining professional boundaries between direct care workers and patients. Learn why this is important and how to establish, communicate, and implement these boundaries. Presented by Angela Pena, Administrator, Special Kids Care. Angela Peña has over fifteen years experience in the home health arena, initially working as a private duty LVN for pediatric patients and then as a Registered Nurse. Angela’s experience includes managing a Primary Home Care program and Medicare home health agency to ultimately managing a pediatric home health agency. As a result, Angela has been in the “front lines” of home health client care and understands all too well the boundary crossing situations every home health nurse is faced with at one time or another during their career. Education-Training Credits: 1.0 Hr(s) HCSSA Administrator/Alternate
- Speaker
- Pena, Angela
- Model
- 1580
$30.00
Marketing in Healthcare – Put Your BEST Foot Forward Without Breaking the Law or Bank!
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
For the administrator who needs to grow the business in a heavily regulated, highly competitive marketplace.
Presentation Info:
Presentation Date: November 13, 2018
TAHC&H Event: TAHC&H HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: Marketing in healthcare is an increasingly complex and dangerous endeavor.
Laws and regulations fail to provide clear guidance as to what the agency can and can’t do as it relates to hiring and training a sales force,
developing sales and promotion campaigns using electronic media, participating on community health fairs, and most importantly, making contact
with the right people, and competing against the big guys! The best ideas in the real-world sales environment often fail to meet the requirements
of the federal and state anti-solicitation laws, safe harbor requirements in the Anti-Kickback Statute, STARK rules, or the Gifts to Beneficiaries
limitations, and competitors are only too happy to report any perceived violations to government investigators who will take it seriously!
This presentation is designed for the administrator who needs to grow the business in a heavily regulated, highly competitive
marketplace while protecting the pocketbook from costly endeavors. Jan will review the regulatory restrictions that impose limitations on the provider,
BUT she will also introduce you to 9 successful marketing strategies that are economical, investigator friendly, and owner appreciated.
Program Learning Outcome:
Participants will actively engage in the learning activity and indicate an intent to change or enhance their practice by implementing
marketing practices in compliance with state and federal regulations.
TAHC&H Faculty/Presenter: Jan Spears, CEO, MJS & Associates, LLC
About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer of MJS & Associates, LLC.
She has more than 30 years’ experience in the health care field. Ms. Spears has owned and operated a multimillion dollar home health care company as
well as consulted for over 300 homecare providers in 25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged
clinical and financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare coverage expert for
health care facilities who are undergoing audits by federal contractors through all levels of appeals. She has authored several publications and heads
a team of more than 25 consultants at MJS & Associates, LLC.
[3138] Marketing in a Healthcare Environment – Putting Your BEST Foot Forward Without Breaking the Law or the Bank!
- Speaker
- Spears, Jan
- Model
- 3138
$45.00
Marketing in Healthcare: The Can You and Can’t You Dilemma
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
The most important presentation on marketing your agency.
TAHC&H Faculty/Presenter: Jan Spears
Presentation Info:
Presentation Date: November 14, 2017
TAHC&H Event: HCSSA Administrator Program | Houston
Subscription Type: Individual
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hrs
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][6]risk assessment and management
§558.260[a][10]marketing
Program Description: Health care facilities are faced with
the need to grow their businesses through the sharing of information about programs and services in an
effective manner. But the rules for implementing an effective marketing program in health care are
limited by several state and federal laws including the Prohibition of Solicitation Law, the
Anti-Kickback Law, Gifts to Beneficiaries, Stark, and other rules implementing by contract and
program directives. Failure to comply with these rules can result in disallowance of a referral,
monetary penalties, loss of licensure, and yes, even imprisonment in some instances. The presenter
explores marketing prohibitions by addressing what an agency “can’t do” under specific regulations
as well as activities that the agency “can do” to promote its business in compliance the law.
Program Learning Outcome:
Learners will actively engage in the learning activity and indicate an intent to change or enhance their
practice by implementing marketing practices in compliance with state and federal regulations.
About the Presenter:
Jan Spears is Co-owner and Chief Executive Officer
of MJS & Associates, LLC. She has more than 30 years’ experience in the health care field. Ms. Spears has owned
and operated a multimillion dollar home health care company as well as consulted for over 300 homecare providers in
25 states. As a full time consultant for the past 15 years, Ms. Spears has successfully merged clinical and
financial strategies into successful operational plans for numerous providers nationwide. Jan serves as a Medicare
coverage expert for health care facilities who are undergoing audits by federal contractors through all levels of appeals.
She has authored several publications and heads a team of more than 25 consultants at MJS & Associates, LLC.
[3104] Marketing in Healthcare: The Can You and Can’t You Dilemma
- Speaker
- Spears, Jan
- Model
- 3104
$45.00
Marketing In-Home Care in a COVID World
[3432] Marketing In-Home Care in a COVID World
Explore common and new ways to leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Presentation Info:
TAHC&H Virtual Event | 51st Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | August 27, 2020
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: COVID-19 has changed the way that agencies are able to market services. Gone are the senior fairs, facility drop-ins,
and hospital meet and greets. Digital Marketing has become a necessary staple for healthcare agencies during this time. This session explores common and new ways to
leverage digital marketing strategies to attract new clients, engage current clients, and stay relevant in this new virtual climate.
Program Learning Objective(s): Participants will actively engage in the discussion and incorporate best practices for using social media,
internet search engines, and email marketing and when each method may be advantageous and appropriate to use for different avenues of outreach for their business lines.
TAHC&H Faculty/Presenter(s): Lauren Patrick M. A., Director of Development and Marketing, Helping Restore Ability
About the Presenter(s):
Lauren Patrick has had a passion for non-profit work since early in her college career. Lauren has provided marketing and
programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and Virginia, Lauren moved home to Texas and started working in the
disability services field and is currently the Director of Development and Marketing at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has
been recognized in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has
a passion for generational marketing as well as using digital resources to enhance networking relationships.
[3432] Marketing In-Home Care in a COVID World
- Speaker
- Patrick, Lauren
- Model
- 3432
$45.00
Marketing, Recruitment, and Retention
[3718] Marketing, Recruitment, and Retention
A focus on strategics moves you can make within your organization to continue to see growth, client and employee satisfaction,
and increased health outcomes without breaking the bank.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2022
Program Description: These three words might be some of the scariest for an Administrator
in the COVID and post-COVID era. The past 3 years have seen nothing but change and chaos. So how do you continue to move you business forward?
This session will focus on strategics moves you can make within your organization to continue to see growth, client and employee satisfaction,
and increased health outcomes without breaking the bank.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.15.2024
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lauren Tobey, Chief Impact Officer, Helping Restore Ability
About the Presenter(s):
Lauren Tobey has had a passion for non-profit work since early in her college career.
Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado
and Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is
currently the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized
in a variety of publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services.
Lauren has a passion for generational marketing as well as using digital resources to enhance networking relationships.
[3718] Marketing, Recruitment, and Retention
- Speaker
- Tobey, Lauren
- Model
- 3718
$30.00
Marketing, Recruitment, and Retention – Oh My!
[3827] Marketing, Recruitment, and Retention – Oh My!
Provides focus on strategic moves you can make.
Presentation Info:
TAHC&H Event Administrator Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | November 8, 2023
Program Description: These three words might be some of the scariest for an Administrator in the post-COVID era. The past 3 years have seen
nothing but change and chaos. So how do you continue to move your business forward? This program provides focus on strategic
moves you can make within your organization to continue to see growth, client and employee satisfaction, and increased
health outcomes without breaking the bank.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
§558.260[a][10]marketing
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 11.08.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Lauren Tobey, Chief Impact Officer, Helping Restore Ability
About the Presenter(s): Lauren Tobey has had a passion for non-profit work since early in her college career.
Lauren has provided marketing and programmatic support services in the sectors of education, social services, and now healthcare. After a time living in Colorado and
Virginia, Lauren moved home to Texas and started working in the disability services field and has served as the Director of Development and Marketing and is currently
the Chief Impact Officer at Helping Restore Ability, the largest nonprofit in-home attendant care provider in Texas. Lauren’s work has been recognized in a variety of
publications, formats, and venues. Lauren believes in allowing stories to paint a picture and utilizing the mind’s eye to enhance and promote services. Lauren has a
passion for generational marketing as well as using digital resources to enhance networking relationships.
[3827] Marketing, Recruitment, and Retention – Oh My!
- Speaker
- Tobey, Lauren
- Model
- 3827
$30.00
Mastering Homecare Success | KPIs, Budgeting, and Tech Innovation
[3877] Mastering Homecare Success | KPIs, Budgeting, and Tech Innovation
A comprehensive program designed for homecare providers aiming to elevate their
operational success and team performance.
Presentation Info:
TAHC&H Event | 55th Annual Conference | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | September 11, 2024
Program Description: This is a comprehensive program designed for homecare providers aiming to elevate their
operational success and team performance. Focused on the critical roles of Key Performance Indicators (KPIs), effective budget management, and
technological advancements, this presentation delivers practical strategies for enhancing efficiency and service quality. You will learn how to implement
impactful KPIs, optimize resource allocation, and leverage technology for operational improvements. Led by an experienced operations strategist, this program promises
actionable insights for fostering a high-performing team culture and achieving excellence in the competitive homecare landscape.
HCSSA Topic(s) Addressed:
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 9.11.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Laura Pierce, President of Operations, KPI Queen
About the Presenter(s): Laura Pierce was a dedicated owner of 5 Comfort Keepers franchises for 14 years, passionately enhancing the
quality of senior care. With a notable four-year tenure on the advisory council and various committees, her expertise is well-recognized. As the former President of Operations for a
Senior Home Care franchisor, Laura gained invaluable industry insight over three years. She is the founder of KPI Queen and DDS Metrix, where data-driven strategies are the
cornerstone of success. Currently, Laura coaches home care agency owners, leveraging innovative tools and strategic partnerships to help businesses save money and improve margins.
[3877] Mastering Homecare Success | KPIs, Budgeting, and Tech Innovation
- Speaker
- Pierce, Laura
- Model
- 3877
$30.00
MCO Claims Issues
[3578] MCO Claims Issues
What, When, Where, and How to address Provider complaints and inquiries against your Managed
Care Organization.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this presentation HHSC Senior Manger of Managed Care Compliance and Operations Michael Osborne
describes the What, When, Where, and How to address Provider complaints and inquiries against their Managed
Care Organization.
TAHC&H Faculty/Presenter(s): Michael Osborne, Sr. Manager, Managed Care Compliance and Operations, HHSC
About the Presenter(s):
Michael Osborne is the Sr. Manager Managed Care Compliance and Operations for HHSC. He has 25 years of
State Service with The Texas Department of Health and the Health and Human Services Commission; 17 years with the Vendor Drug Program, assisting with pharmacy providers with Point of Sale claims and software issues;
and 8 years with Managed Care Compliance and Operations, Senior manager of Research and Resolution. Coordinate complaints, from various stakeholders, against the MCOs to ensure the timely delivery of
contracted services and benefits to members and reimbursement to the providers.
[3578] MCO Claims Issues
- Speaker
- Osborne, Michael [HHSC]
- Model
- 3578
$30.00
Medicare Advantage: Digging in the Details
[3791] Medicare Advantage: Digging in the Details
This session will assist with details that are needed for success under Medicare Advantage.
Presentation Info:
TAHC&H Event 54th Annual Meeting | Rich-Media Presentation Capture | Online On-Demand Access
Presentation Date | August 31, 2023
Program Description: Home Health providers are grappling with the shift in the Medicare eligible population into
Medicare Advantage Plans (MA Plans). Providers are asking: What are the implications of current demographic trends? What operational and financial issues should
providers expect as their payer mix shifts to mostly Managed Care? Being successful in this environment of these payer mix changes requires agencies to understand their
costs of treating these patients and other impacts on their operations on an individual contract basis. This session assists with details that are needed for success under Medicare Advantage.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 08.31.2025
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s): Melinda A. Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience, including extensive day to day interaction
with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board
and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3791] Medicare Advantage: Digging in the Details
- Speaker
- Gaboury, Melinda
- Model
- 3791
$30.00
