ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
The Role of Interpersonal Skills and Emotional Intelligence in Home Care
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
Presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: The administrator of a home and community support services agency is tasked with ensuring quality care and
services to clients while also maintaining client satisfaction and enabling and respecting quality of life for clients. This can best be accomplished when the agency has a
culture of encouraging open, honest and respectful communication and staff self-reflection. The program presents the role of emotional intelligence at critical
pressure points that may add stress to staff and client interaction. The presenter also discusses the requirements for admission, transfer, and discharge as well as emergency
discharge when communication fails. Also provided are measures for evaluation of staff performance in interpersonal skills and communication while offering suggestions to ensure documentation of actions and requirements met.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Rosalind Nelson-Gamblin, Independent Healthcare Consultant, Former Senior Policy Specialist at HHSC
About the Presenter(s): Rosalind Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services Commission,
where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living, and day activity
and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations, developed and delivered
continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed
in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities,
and independent living settings.
Rosalind has been a public speaker for home care and hospice since 2000; and she is now an independent healthcare consultant.
[3856] The Role of Interpersonal Skills and Emotional Intelligence in Home Care
- Speaker
- Nelson-Gamblin, Rosalind
- Model
- 3856
$37.50
Cybersecurity Playbook: Security in Action
[3857] Cybersecurity Playbook: Security in Action
This program brings best practices for Cybersecurity
resiliency with real world solutions.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: Do you know and understand your agency’s cybersecurity playbook? Homecare and Hospice organizations
need to follow the same HIPAA Security and Cybersecurity standards as large hospital systems but on a tighter budget. This program brings best practices for Cybersecurity
resiliency with real world solutions. You will learn about Cyber assessments and the typical findings of these assessments and how to address the findings.
Additionally, you will learn about the current Cybersecurity landscape and tips on the most common safeguards and how to get started.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Jason Vander Velde, Senior Manager, Cybersecurity and Technology Management, Wipfli
About the Presenter(s): Jason Vander Velde is a Senior Manager in Wipfli’s cybersecurity and technology management practice.
He specializes in helping organizations reduce and manage the risks to modern technology and information systems. In today’s business environment, customers, trading partners,
regulators and employees expect continuously available and secure information systems. To help meet this expectation, Jason works with clients to increase the security,
availability, and recoverability of their information assets.
Jason also leads a team of consultants providing project delivery services including Microsoft Azure, Microsoft 365, networking, server,
and desktop technologies. This same team provides Cybersecurity and Technology Health Checks to organizations of all sizes and industries.
[3857] Cybersecurity Playbook: Security in Action
- Speaker
- Vander Velde, Jason
- Model
- 3857
$30.00
The Fundamentals of Establishing Customer Loyalty
[3858] The Fundamentals of Establishing Customer Loyalty
Gain new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | All HCSSAs
Program Description: In busy healthcare settings, true “Customer Service” tends to go by the wayside, as we
get wrapped up in day-to-day minutia. But succeeding in Home Care is about more than providing quality care and consistent staffing to your clients.
To achieve the ultimate goal in Home Care, we have to treat our consumers and staff like they’re the most important people in our agency – and they are!
In this program you’ll gain some new perspective on customer service as it pertains to loyalty and develop a clearer understanding of how others perceive
your agency and what you can do about it.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Candyce Slusher, LVN, Owner of SLUSHER Consulting
About the Presenter(s): Candyce Slusher, LVN is a geriatric-focused nurse serving seniors since 1995, working in every
post-acute senior care setting, specifically in non-medical home care since 2004. As a Home Care Consultant her primary goal is to help agencies thrive while providing
the highest quality care to seniors in their communities, while educating, empowering and supporting agency owners in all aspects of operations and compliance.
[3858] The Fundamentals of Establishing Customer Loyalty
- Speaker
- Slusher, Candyce
- Model
- 3858
$30.00
Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees
[PKG7161] Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees [Two Program Package]
Treat yourself to this specially-priced package for owners, administrators, managers.
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 21, 2024
Presentation Track | Healthcare Leaders C-suite Education
Program Description:"Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the
matter: people don't leave jobs; they leave managers”. Travis Bradberry
Burnout for C-suite executives presents unique challenges. The two programs in this specially-priced package explore how burnout specifically manifests in the C-suite,
considering factors like high-stakes decision-making and the struggle to balance personal and professional life. Participants are taught how to recognize
early signs of burnout, both in themselves, their peers and employees.
Specific practical strategies for managing stress and workload, such as effective time management, delegation, and goal setting are reviewed.
These programs also emphasize developing a resilient mindset and enhancing emotional intelligence, which are crucial for coping with pressures and setbacks.
A supportive culture within the workplace is essential. This includes fostering a culture that prioritizes mental well-being and encourages
open communication. The role of the C-suite employee in leading by example is essential. All these topics were reviewed in an interactive fun environment at TAHCH's Winter Conference and are now available online to
help you meet the challenges of burn out in your workplace and your own life.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Education-Training Credits: Total: 2.25 Clock Hours CE for Administrators/Alternates | 2.25 Contact Hours CNE
Program 3848 [Part One]
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.21.2026
Program 3849 [Part Two]
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.21.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, The Marcylle Combs Company and MAC Legacy
About the Presenter(s): Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse, director,
administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 2 companies, serving as
President over both The Marcylle Combs Company as well as MAC Legacy, a real estate development company.
Marcylle is well known in Texas and nationally for her leadership in both the home care and hospice community. She serves on the TAHCH Government Affairs Committee
since the ‘90s and is currently board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and
other financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership and Policy groups for HHFMA. She enjoys speaking
on various subjects such as mentoring, leadership and communication. 10 years ago she founded TwentySix:Twelve.org, a non-profit that is dedicated to helping businesses provide support for
their employees to serve others through mission trips, disaster relief, and in their local communities.
[PKG7161] Leading with Resilience: Navigating Burnout in the C-suite for Peers and Employees [Two Program Package]
- Speaker
- Combs, Marcylle
- Model
- PKG7161
$67.50 $45.00
Digesting the Alphabet Soup of Home Health Reimbursement | Two Program Package
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
Speciaally-priced package: PDGM from Soup to Nuts & Satisfying Your Appetite for VBP Success
Presentation Info:
TAHC&H Event | Winter Conference | Fort Worth | Rich-Media Presentation Capture for Your Online On-Demand Access
Presentation Date | February 22, 2024
Presentation Track | Medicare Home Health
This is a specially-priced package of two (2) programs. You can order the package or order each program individually.
[PGM3834] Digesting the Alphabet Soup of Home Health Reimbursement [Part One] - PDGM from Soup to Nuts
[PGM3835] Digesting the Alphabet Soup of Home Health Reimbursement [Part Two] - Satisfying Your Appetite for VBP Success
[PGM3834]
Program Description: Medicare Home Health reimbursement (PDGM)is one of the most complicated payment systems in health care delivery continuum.
PDGM has been the biggest change the home health industry has experienced in 20 years. With 432 ways to be paid using Home Health Resource Groups (HHRG’s) and multiple payment determinants,
it is not a wonder that owners, operators, and managers are having difficulty digesting this alphabet soup! This program breaks PDGM down to soups and nuts so that organizations can thrive with the recommended best practices presented.
By mastering PDGM, organizations are well positioned in its ability to focus on necessary changes in preparing for Value Based Purchasing (VBP). Here is your chance to improve both top line and bottom-line
revenue with the tips provided.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Continuing Education for Nurses
1.25 Contact Hr(s)
This program awards CNE until 02.22.2026
[PGM3835]
Program Description: With proposed regulatory cuts of 2.2 percent on average for 2024 and another VBP 5% of revenue at risk for outcomes with VBP,
organizations must focus on operational efficiencies that will mitigate losses imposed due to the evolving reimbursement landscape. There will be winners and losers with Value Based Purchasing (VBP).
With these expert tips and best practices, you will establish a clear path to VBP success.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Continuing Education for Nurses
1.0 Contact Hr(s)
This program awards CNE until 02.22.2026
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
Nurse CE Approval Statement
Texas Association for Home Care & Hospice is an approved provider of continuing nursing education by Louisiana State Nurses
Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151
Requirements for Successful Completion
To receive continuing education credits for this online presentation participant must view the entire online presentation, complete an evaluation, and post-test attestation.
Reporting of Perceived Bias
Bias, as defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA/LSNA) is the “tendency or inclination to cause partiality, favoritism, or influence.”
Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.). This definition is not all inclusive and participants may use
their own interpretation in deciding if a presentation is biased. The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence
of actual or perceived bias in continuing education. Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the
education activity. The toll free number is 1(866) 262-9730.
TAHC&H Faculty/Presenter(s): Tammy Ross, MHA, BSN, Senior VP of Professional Services, AXXESS and Mike Carr, Senior Product Manager, AXXESS
About the Presenter(s):
Tammy Ross is the Senior Vice President of Professional Services at Axxess, the leading home healthcare technology company.
She oversees the professional services division at Axxess with a focus on practical operational solutions for the home health, home care, and hospice sectors of the post-acute care industry
using technology. Prior to joining Axxess, Tammy served as an executive consultant at Fazzi and Associates, where she used her years of home health leadership experience to assist
clients with clinical and operational strategic planning and development.
About the Presenter(s):
Mike Carr is the Senior Product Manager for our Axxess Certification product. His clinical expertise and industry
knowledge has been critical to the development and implementation of the Axxess Certification program. Mike joined Axxess in 2018 through the acquisition of Home Health Gold. Mike had
worked directly for Home Health Gold for more than a decade where he served in a variety of roles, including business development, sales, product enhancement, implementation, and
clinical training. Mike has been intimately involved in the design, development, and creation of Axxess Certification and now oversees an international team of engineers and support personnel.
[PKG7165] Digesting the Alphabet Soup of Home Health Reimbursement [Two Program Package]
- Speaker
- Carr, Mike | Ross, Tammy
- Model
- PKG7165
$67.50 $60.00
