ANNUAL CONTINUING EDUCATION
Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
Hospice | Long Length of Stay (LLOS) Compliance
[3587] Hospice | Long Length Of Stay (LLOS) Compliance
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | August 12, 2021
Program Description: Medicare Administrative Contractors (MACs), Unified Program Integrity Contractors (UPICs) and
Supplemental Medical Review Contractors (SMRCs) are busy in the hospice industry right now. As CMS and contracted agencies improve their use of data to evaluate
outliers in the hospice community, it’s crucial for providers to understand how data is used, where to find provider information, and how to evaluate documentation
in cases in Long Length of Stay (LLOS) cases. This session will cover the basic factors that contribute to LLOS and identify the proper tools providers can
utilize for tracking decline. The session will also cover the process of completing documentation reviews, what to consider in determining ongoing decline
and terminality, and how to respond to a request for additional review.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Dee Geray, RN, Senior Clinical Consulting Manager, McBee
About the Presenter(s):
Dee Geray, Senior Clinical Consulting Manager at McBee, has more than 30 years
clinical and operational experience, including 6 years of military service and 20 years of hospice experience in a variety of roles with not-for-profit,
for-profit, independent and corporate structured environments. Her expertise includes operationalizing CMS regulatory requirements, providing compliance
and due diligence oversight, and implementing best operational and clinical practices. Dee works with hospice providers and investment firms nationwide
on several project scopes and oversees a team of consultants who perform audits that include billing compliance reviews, state and accreditation survey
plan of correction support, pre and post-claim reviews, mock surveys, and appeal support. She has presented in both State and National conferences
on current hospice topics and industry trends.
[3587] Hospice | Long Length Of Stay (LLOS) Compliance
- Speaker
- Geray, Dee
- Model
- 3587
$30.00
Advanced Concepts in Operations
[3566] Advanced Concepts in Operations
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Coming Soon!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings
throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals
with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate
Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3566] Advanced Concepts in Operations
- Speaker
- Gaboury, Melinda
- Model
- 3566
$37.50
Hospice | Conditions For Payment – You Do Want to Keep Your Monies, Don’t You?
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | January 14, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: This session will outline and detail specific methods, backed up by regulatory references
that can ensure your hospice bills accurately for the care you plan and provide. The emphasis will be on how to ensure that the clinical activities including
eligibility criteria and on-going documentation requirements such as the face to face encounters, the physician narratives, and necessary orders for changes
in condition are included in the billing audit procedures. The speaker will also include information you need to know about transfers to and from your hospice,
billing for contracted physicians, inpatient and respite stays and conditions for payment. This discussion will include principled practices that must be included
in a hospice’s billing policies and procedures in order to mitigate possible implications of fraud and abuse.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda, with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association
meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR
&TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group
and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-D1.
[3580] Hospice | Conditions For Payment – You Do Want To Keep Your Monies, Don’t You?
- Speaker
- Gaboury, Melinda
- Model
- 3580
$37.50
Hospice Medicare Advantage Carve-In: The Time Has Come
[3505] Hospice Medicare Advantage Carve-In: The Time Has Come
Details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation covers the details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component.
Medicare Advantage (MA) has long had coverage for home health patients, but there has never been coverage for Hospice under the MA benefit. VBID is a demonstration that will begin
January 1, 2021. There are 9 Medicare Advantage Organizations (MAO) that will be participating and have coverage in multiple states. In addition to Hospice care there is an expansion
of Palliative Care services that will be offered to patients through the MAO. CMS is testing how the hospice benefit component can improve beneficiary care through greater care coordination,
reduced fragmentation, and transparency in line with recommendations by the Office of Inspector General (OIG), the Medicare Payment Advisory Commission (MedPAC) and others.
CMS will require that MAOs provide beneficiaries with broad access to the complete original Medicare hospice benefit. This presentation covers all known aspects of the demonstration and prepares
hospices for the reality that Medicare Advantage is now in the Hospice world.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart
reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving
on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home
Health OASIS Guide to OASIS-D1.
[3505] Hospice Medicare Advantage Carve-In: The Time Has Come
- Speaker
- Gaboury, Melinda
- Model
- 3505
$37.50
No-Pay RAP & Notice of Admission - How to be Successful
[3548] No-Pay RAP & Notice of Admission - How to be Successful
Details a plan of attack for agencies to succeed with NOA implementation in 2022.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program Melinda Gaboury delves into the results of the NO Pay RAP implementation for 2021 including reviewing
statistics regarding the No Pay RAP, current claims processing issues log at the Medicare MAC and identify how agencies can track their issues and outline penalty and how agencies monitor.
She also details the requirements for the Notice of Admission in 2022 including reviewing the details for NOA regulation from the Proposed Rule, reviewing Claims Processing Manual for Updates and
details the plan of attack for agencies to succeed with NOA implementation in 2022.
TAHC&H Faculty/Presenter(s): Melinda A. Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda A. Gaboury with more than 28 years in home care, has over 18 years of executive speaking and educating experience,
including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings
throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals
with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director
on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3548] No-Pay RAP & Notice of Admission - How to be Successful
- Speaker
- Gaboury, Melinda
- Model
- 3548
$37.50
PDGM Revenue Cycle & the Coming Notice of Admission [NOA]
[3522] PDGM Revenue Cycle & the Coming Notice of Admission [NOA]
Are agencies truly surviving 2021 and prepared for the NOA in 2022?
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The most significant change agencies have experienced with billing
in 2020 is the timely submission requirement for the Request for Anticipated Payment (RAP) and the coming Notice of Admission (NOA) in 2022.
RAPs have no associated reimbursement in 2021 but carry a monetary penalty if not filed timely. Are agencies truly surviving 2021 and prepared for the NOA in 2022?
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive
speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and
Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training,
billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR &TPE appeals with all Medicare MACs have become the forefront of
Melinda’s current impact on the industry. She is currently serving on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care
Association of Florida Board of Directors. Melinda is also the author of the Home Health OASIS Guide toOASIS-D1.
[3522] PDGM Revenue Cycle & the Coming Notice of Admission [NOA]
- Speaker
- Gaboury, Melinda
- Model
- 3522
$30.00
Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
[3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
Learn what is needed for filing a RAP and the penalty calculation for untimely RAPs
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Still questioning how your agency may be impacted by the full RAP requirements for 2021?
In this presentation Melinda Gaboury provides you with the opportunity to learn what is needed for filing a RAP and the penalty calculation for untimely RAPs.
Don't miss out on an outline of the NOA timing parameters along with operational processes for being effective with RAP submissions.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions, Inc.
About the Presenter(s):
Melinda Gaboury, with more than 28 years in home care, has over 18 years of executive speaking and
educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops
and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart
reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving
on the NAHC/HHFMA Advisory Board and Work Group and is Associate Director on the Home Care Association of Florida Board of Directors. Melinda is also the author of the Home
Health OASIS Guide to OASIS-D1.
[3500] Wrapping Your Arms Around RAP Requirements for 2021 and Beyond
- Speaker
- Gaboury, Melinda
- Model
- 3500
$45.00
Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
[3545] Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
The latest in Leadership...and worth your time.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
2.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Program Description: As leaders “We Achieve, are Versatile, Encouraged, and Successful.” “We” represents unity, togetherness, and innovation.
“Versatility” brings out our creativity and flexibility that represents great leadership skills. “Encourage” yourself to be great, to be better, and to grow your leadership skills.
Also encourage those around you: your co-workers, your subordinates, and teams. Celebrate your “success” as a leader because it is hard work and requires additional strength and perseverance.
Strive to “Achieve” beyond the day-to-day operations business. As leaders, we must also be diverse in thought and deliberate in practice. As leaders, we must push the boundaries to new heights.
As leaders, we must also be resilient. To navigate unchartered territory, you will need some tools to ensure progress along the way. Here are 5 Steps to Journey Forward.
So, let’s ride the WAVES together…Learn how to:
WIDEN your lens - See what you don’t know
APPRECIATE others - We can’t go it alone. Engage and involve = inclusion
VALUE your Leadership skills- “When you know better, you do better.” Lead like a rock star.
ENGAGE in “healthy” dialogue - Get comfortable being uncomfortable and embrace difficult conversations.
SUSTAINABILITY practices improve progress - Two factors to explore: Social responsibility and external relationships.
TAHC&H Faculty/Presenter(s): Anita Foster-Horne, MSW, Ph.D., Fostering Healthy Solutions, Master Caregiver Company
About the Presenter(s):
A Doctor of Management in Organizational Leadership qualifies Dr. Anita as an
expert in management and leadership. An undergraduate and a Master’s in Social Work adds to her educational advancement and knowledge of the social effects of equality.
As a Certified Professional Coach, Dr. Anita is also qualified as a motivator for professional and individual growth, intelligence, professionalism, ethical values,
leadership skills, and educational creativity. These are a few of the extraordinary attributes Dr. Anita exhibits as a speaker, teacher, mentor, trainer, coach, and
motivator. With over 25 years of leadership experience, Dr. Anita believes inclusion starts with diversity. In-Depth knowledge of federal and state regulations allow
Dr. Anita to train on policy and procedures at multiple levels. A resume holding positions of administrator, director, owner, and operator of several organizations
across her career makes Dr. Anita’s character and personality can be defined as an overall professional in leadership, management, and simply hands-on in employee oversight.
[3545] Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
- Speaker
- Foster-Horne, Anita
- Model
- 3545
$60.00
Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership:
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
Best practices to drive consistent program growth.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: Do you have the right structure, people, processes and technology to deliver
consistent incremental growth? In this presentation national strategic growth expert, Michael Ferris, delivers an in-home care provider presentation where you will discover how
to implement best practices at your agency to drive consistent program growth while driving down the cost of sales per admission. Planning and budgeting process will be covered
as well as other topics including 5 ways to drive down the cost of sales per
admission, keys to sales training success and sales management, importance of the sales process, growth centric culture and managing referrals
from receipt to admission.
TAHC&H Faculty/Presenter(s): Michael Ferris, Managing Partner and Trainer in Chief, Healthcare Strategica, LLC
About the Presenter(s):
Michael Ferris found his passion for home health, hospice, palliative care and in-home
community-based services 27 years ago. He was originally on the operational side of the business until starting his first consulting practice in 2000.
Since that time, he has consulted and provided strategic growth advisory services to many of the leading home health and hospice organizations in the country.
As the developer of the industry best-practice sales training process, he has trained thousands of the most successful sales professionals in the industry.
Michael founded Healthcare Strategica in 2018 to re-imagine the relationship between consultant and client in the hospice and home care industry.
In 2020 he created the Healthcare Strategica Sales Academy to deliver his legendary sales training on-demand to the industry. He is the author of 11 industry specific
books related to strategic growth for healthcare, home health and hospice.
[3563] Advanced Concepts in Business Development | Keys to Successful Strategic Growth | Leadership: Build a Growth Centric Culture
- Speaker
- Ferris, Michael
- Model
- 3563
$30.00
Hospice | Breathing Life into Bereavement Services
[3582] Hospice | Breathing Life Into Bereavement Services
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | April 14, 2021
Program Description: As hospice professionals, we comfort family members suffering through
the sadness and grief related to the death of a loved one. The bereavement program we provide helps them cope and eventually thrive
in their new normal. It is hard but fulfilling work. All too often, bereavement services are not seen as a vital role of hospice care.
What if the bereavement program is reevaluated, along with the role of the bereavement coordinator? What if bereavement services can
be viewed in a new way? The concepts provided in this webinar will help your bereavement program to thrive and grow while serving
those dealing with death in a meaningful way. In this session, we will discuss the role of the bereavement program and adding the
bereavement coordinator as a member of the hospice team, what regulations say about bereavement services, and how to breathe
new life into bereavement services by viewing it from a different perspective.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][8]skills for working with clients, families, and other professional service providers
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3582] Hospice | Breathing Life Into Bereavement Services
- Speaker
- Ellis, Zaundra
- Model
- 3582
$37.50
Hospice | QAPI - Meaningful Insight for Hospice Leaders
[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | July 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Program Description: Culture is the character of an organization. It touches every part of a business, the service
it provides, the clients it serves and, ultimately, affects its financial performance. While quality elements are defined and regulated in hospice and palliative
care, it is easy for the associated reporting to become just that, a report. What if quality became a member of your team, with a clear job description and
introduced to every new team member on day one? With a clear understanding of how a culture of quality can positively impact patient care, improve employee
satisfaction, regulatory and financial performance, hospice and palliative care leaders can take their quality programming from mundane to meaningful.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
companywide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized
reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3586] Hospice | QAPI - Meaningful Insight For Hospice Leaders
- Speaker
- Ellis, Zaundra
- Model
- 3586
$37.50
Hospice | Seeing Volunteer Programming Through the Lens of 2021
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
A 2021 Hospice Academy Presentation
Presentation Info:
TAHC&H Virtual Event | Hospice Academy 2021 | Recorded for On-Demand Access
Presentation Date | June 10, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][9]community resources
Program Description: Volunteers are an important part of a hospice organization’s operations, compliance,
and quality performance. Where would we be without our volunteers? In a world where technology is an important part of everyday life, successful
volunteer professionals leverage technology to develop a volunteer recruitment and retention strategy. Gone are the days of posting volunteer
opportunities at the local coffee shop, library, or the current volunteer recruitment websites. To stand out, volunteer professionals need to
understand how to develop a volunteer recruitment and retention strategy that includes an analysis of the current volunteer program to identify
what is working well and not so well. Using that information and leveraging what we will be discussing in this session, your volunteer program
will grow in ways that you may have never imagined.
TAHC&H Faculty/Presenter(s): Zaundra Ellis | Hospice Product Manager, Axxess
About the Presenter(s):
Zaundra Ellis leverages her many years of expertise in the hospice industry to create a software
that is easy to use and allows clients to be clinically, administratively and financially compliant. Prior to joining Axxess, Zaundra served as the Executive Director and
Regional Director for Kindred Hospice and Heart to Heart Hospice agencies across Texas. In this role she oversaw an inpatient hospice facility, created and implemented a
company wide QAPI program for an organization that served more than 2,500 patients, and used her experience to create operations that improved compliance and maximized reimbursements. Zaundra is an active member of the Texas Association of Home Care and Hospice and has served on multiple committees including the Education, Hospice and Medicare/Medicaid committees.
[3584] Hospice | Seeing Volunteer Programming Through The Lens Of 2021
- Speaker
- Ellis, Zaundra
- Model
- 3584
$37.50
Advanced Concepts in Training Requirements | More Than Just a Checklist
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
A summary of the required training for all Home & Community Support Services Agencies
(HCSSA) to assure that employees, contractors and volunteers receive the right training at the right time.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: This presentation provides a summary of the required training for all Home & Community Support Services Agencies (HCSSA).
The administrator must assure that employees, contractors and volunteers receive the right training at the right time. Despite the difficulty of this undertaking,
this presentation encourages you to embrace training as a an opportunity to improve performance, business alignment, value, and retention.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s):
Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3568] Advanced Concepts in Training Requirements | More Than Just a Checklist
- Speaker
- Cornett, Valerie
- Model
- 3568
$30.00
State Survey Readiness for All HCSSAs
[3577] State Survey Readiness for All HCSSAs
Understand the importance of preparing ahead and compliance with federal and state requirements.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Program Description: This session will enhance the knowledge of the Administrator or Alternate Administrator in the area of state survey
readiness. This activity will provide data and insight gained through survey experience to help the attendee implement education, tools and processes in their practice.
This ensures the attendee will understand the importance of preparing ahead and compliance with federal and state requirements.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Valerie Cornett, MS, Chief of Strategy and Innovation, MAC Legacy
About the Presenter(s):
Valerie Cornett is the Chief of Strategy and Innovation for MAC Legacy. Valerie has been in
the home health and hospice industry since 1995, and brings many distinctive qualities to the team. She has served in many roles over the years spanning from education
to operations to finance. Her leadership experience will help agencies not only meet their goals, but also solve a myriad of challenges. Valerie looks forward to
building relationships with providers and other vendors to strengthen the industry.
[3577] State Survey Readiness for All HCSSAs
- Speaker
- Cornett, Valerie
- Model
- 3577
$52.50
Advanced Concepts in Communication| Everyone Communicates, Few Connect
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
Learn how to successfully execute change management and avoid the common missteps that lead to stress and burnout.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Change is inevitable in healthcare. Organizations must continue to evolve or risk being left behind.
In this presentation leaders will learn tools to successfully execute change management and avoid the common missteps that lead to stress and burnout.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Marcylle Combs, MS, RN, BS, CHCE, President, MAC Legacy
About the Presenter(s):
Marcylle Combs After over 30 years in home health care and hospice, holding many positions including field nurse,
director, administrator and owner/president of a successful home health and hospice company, Marcylle sold her business to embark on new opportunities. She has since founded 3 companies,
serving as President over The Marcylle Combs Company, MAC Legacy Investments, a real estate development company and MAC Legacy – a home health care and hospice resource company. Marcylle
is well known in Texas and nationally for her leadership in both the home care and hospice community. She has served on the TAHCH Government Affairs Committee since the ‘90s and is currently
serving on the board of directors for The Home Care and Hospice Financial Managers Association (HHFMA); a professional organization bringing together CFOs, CEOs, COOs and other
financial positions who are employed by the nation’s 25,000 home care and hospice agencies. She also chairs the Women in Leadership group for HHFMA. She enjoys speaking on various
subjects such as mentoring, leadership and communication.
[3565] Advanced Concepts in Communication| Everyone Communicates, Few Connect
- Speaker
- Combs, Marcylle
- Model
- 3565
$37.50
Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
Addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: This presentation addresses the latest changes to COVID-19 leave-related laws, as well as what to consider
on encouraging, incentivizing, or mandating employee vaccinations. Ms Chapa also addresses common issues affecting employers in the health care industry, such as incomplete
documentation, wage and hour issues, and options for disciplinary action. Jennifer Elder addresses the Licensure perspective of having COVID-19 positive patients and employees
and demonstrates how to access the TAHCH COVID page and resources.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Velissa Chapa, Legal Counsel for the Commissioner, Texas Workforce Commission and Jennifer Elder, TAHCH, Home Care Regulatory and Policy Manager
About the Presenter(s):
Velissa Chapa serves as legal counsel to Aaron Demerson, the Commissioner Representing Employers at the Texas Workforce Commission.
Velissa specializes in employment law and advises the Employer Commissioner on high-level unemployment claim appeals and legislative changes. She is also responsible for answering the employer
hotline and is a regular presenter at TWC’s Texas Conference for Employers, where she discusses the laws surrounding employer policies and procedures. Velissa was born and raised in McAllen, Texas,
and worked in the private sector in the legal field for 7 years before joining the agency.
About the Presenter(s):
Jennifer Elder Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice
Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout
Texas. She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal
Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007.
[3503] Handling COVID-19 Employees and Clients: A Licensure and HR Perspective
- Speaker
- Chapa, V [TX TWC] & Elder, J
- Model
- 3503
$37.50
Documenting Functionality
[3544] Documenting Functionality
How to document the patient’s condition to justify home health services.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: How do you tell your patient’s story? How do you show someone is homebound and has a skilled need?
How do you document the patient’s ability to perform ADLs? This session will answer these questions by discussing the Going Beyond Diagnosis concept and
how to document the patient’s condition to justify home health services.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s):
Charles Canaan has over 30 years of diverse nursing experience in a variety of healthcare settings, to include inpatient,
outpatient, home and organizational settings. His education includes a Bachelor of Science Degree in Nursing from Old Dominion University in Norfolk, Virginia and a Master of Public Health Degree
in Health Promotion and Education from the University of South Carolina and a Coding for Health Care Professionals Certificate from Trident technical College. He currently provides education and
consultation to Medicare providers with learning needs.
[3544] Documenting Functionality
- Speaker
- Canaan, Charles [Palmetto]
- Model
- 3544
$45.00
The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
[3513] The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
Best practice approaches to effecting change in the average
and median length of stay.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
§558.260[a][10]marketing
Program Description: Length of stay is one of the primary determinants in a hospice agency's clinical, quality, and financial success.
The most effective way to impact the length of stay is by stratifying referral source types. This presentation details best practice approaches to effecting change in the average
and median length of stay through analysis of current census and referral source diversification. Participants will be able to describe their agency’s length of stay patterns as
they relate to referral sources and apply best practice approaches to stratify length of stay in multiple referral source types.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Cindy Campbell, MHA Healthcare Informatics, BSN, RN, Director Operational Consulting, Wellsky
About the Presenter(s):
Cindy Campbell is a nationally recognized thought-leader and management consultant to the continuum of healthcare at home.
Cindy holds a Masters of Health Administration with specialty in Healthcare Informatics, and a Bachelor of Science in Nursing. She brings over 25 years of experience working across the continuum
of healthcare at home in advancing levels of leadership and eighteen years with Fazzi Associates, now proud to be a fully integrated member of the WellSky family of companies. As the Director of
Operational Consulting for Wellsky advisory services, Cindy and her team of highly skilled executives work nationally to help providers successfully navigate change in support of their mission
and business objectives. Cindy’s Wellsky advisory services teams help agencies leverage strategic thought and operational efficiency into organizational, work-process and clinical model design
for Home Health, Hospice, Advanced Illness Management, Palliative Care, Telehealth/RPM and Private Duty organizations throughout the United States. Cindy has served as a Board Member of the
National Association for Homecare & Hospice, Chair of the Pediatric Homecare & Hospice Association of America, member of the Executive Committee of the American Telemedicine Association’s
Homecare and Remote Monitoring Special Interest Group and Advisory Committee Member for Healthcare Unbound.
[3513] The Balancing Act: Stratifying Hospice Length of Stay Through Referral Sources
- Speaker
- Campbell, Cindy
- Model
- 3513
$45.00
TMHP Revalidation, Re-enrollment and Enrollment
[3525] TMHP Revalidation, Re-enrollment and Enrollment
TMHP shares vital provider information on Revalidation, Re-enrollment and Enrollment.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program representatives from Texas Medicaid & Healthcare Partnership [TMHP] share
vital provider information on Revalidation, Re-enrollment and Enrollment.
You will learn about revalidation including if changes are needed, they must be done prior to starting revalidation. Furthermore, you will learn the difference between
Certified home health and licensed home health processes and gain helpful tips including that providers must complete their revalidation enrollment before the
end of their enrollment period. Providers can revalidate their enrollment up to 90 days before their deadlines through Provider Enrollment on the Portal (PEP).
If changes need to be done, start early, early, early.
TAHC&H Faculty/Presenter(s): Yolanda Brown, Israel Brarco, Texas Medicaid & Healthcare Partnership [TMHP]
About the Presenter(s):
Yolanda Brownis the TMHP Provider Relations Retention and Recruitment Rep for Houston Region.
As a Provider Relations Representative, she is responsible for ensuring that a strong provider network is available to provide endless client care.
She has 10 years of extensive knowledge of the Provider Enrollment process working as a Provider Enrollment Specialist, validating, and
processing Medicaid Applications.
About the Presenter(s):
Israel Brarco is a TMHP Provider Relations Representative, in billing and education for
The Texas Medical Center, Gulf Coast Region. As a Provider Relations Representative, his job is to provide Billing and provider education and ensuring that
every Texan from oldest to tiniest Texan are receiving care without delay. He has over 30 years of billing and revenue cycle experience with extensive
knowledge in Medicaid education.
[3525] TMHP Revalidation, Re-enrollment and Enrollment
- Speaker
- Brown, Yolanda & Brarco, Israel
- Model
- 3525
$30.00
JM HH Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
[3543] JM HHA Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
Where are we in the Demonstration 2 years later?
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 14, 2021
Program Description: What is new in RCD? Where are we in the Demonstration 2 years later?
Join us for a discussion on Face to Face encounters. Let’s investigate what make makes an acceptable face to face encounter note for home health. We will take a deep look in to why a face to face encounter is required for home health.
Are you interested in how Appeals work in the Review Choice Demonstration? We will cover a brief synopsis of Appeals in RCD.
Get your questions and comments ready as we dive into the world of the Review Choice Demonstration!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Elizabeth Brogdon, LPN, RCD Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA
About the Presenter(s):
Elizabeth Brogdon Coming Soon
[3543] JM HHA Workshop: RCD updates for five states ONLY | OH, TX, NC, IL, FL
- Speaker
- Brogdon, Elizabeth [Palmetto]
- Model
- 3543
$30.00
