Continuing Education is perfect for a (1) designated Administrator or Alternate who must comply with TAC §558.260, and (2) a prior administrator or alternate not currently designated but maintaining compliance with TAC §558.260, and (3) anyone who wants to improve their knowledge on a broad range of topics specific to TX HCSSAs.
Continuing Education programs are added throughout the year soon after TAHC&H conferences/events conclude. All programs are à la carte, that is, you have the flexibility to browse and order programs that suit your specific needs and are applicable to your role and responsibility.
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Program Description: Are your agency's HIS scores lower than you expected? Are you trying to figure out how you could be less than 100%?
You are not alone! Hospice agencies across the nation are surprised that their comprehensive assessment composite, as well as some of the individual scores are lower than expected
per CMS data. Did you know that even if you answer positively to some of these process measures, CMS has "Validation questions" embedded in the HIS to ensure your answers represent
the measure, as CMS defines it. Literally, you may say "Yes, we screened the patient for pain"- but if any of the following questions - date, rating or type of standardized tool are
not answered correctly, per the measure, CMS will change your answer to "No, we did not screen the patient for pain". This presentation uncovers these validation questions, and provides
a thorough understanding of the measures, per CMS guidance, and how to be successful 100% of the time!
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Annette Lee, RN, MS, HCS-D, COS-C
About the Presenter(s): Annette Lee has been in the home health and hospice arena for nearly 30 years!
10 of those years were spent working for the CMS MAC doing reviews and education for hospice and HH agencies. Annette left the MAC to found Provider Insights, Inc-
a consulting company that solely focuses on home health and hospice agencies. She brings her expertise from working with CMS, and the "real world" and marries these
experiences together to ensure compliance, quality and efficiency.
[3501] The Secret World of HIS Measures - How CMS Validates and Changes Your HIS Responses
[3550] Myth Busters on Maintenance Therapy
An overview of the do’s & don’ts of maintenance therapy.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Program Description: Concerns and questions frequently presented to Kornetti & Krafft Health Care Solutions regarding maintenance
therapy focus on proper beneficiary identification, supportive documentation, therapy utilization and billing procedures. Getting this information right is critical for any
organization to ensure that the revenue generated by this arm of the benefit is soundly protected in the audit-intensive environment the industry is experiencing.
This program provides you with an overview of the do’s & don’ts of maintenance therapy.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Cindy Krafft PT, MS, HCS-O, Owner / Founder, Kornetti & Krafft Health Care Solutions
About the Presenter(s): Cindy Krafft is an owner of Kornetti & Krafft Health Care Solutions based in Florida. She brings more than
25 years of home health expertise that ranges from direct patient care to operational / management issues as well as a passion for understanding regulations. For the past 15 years,
Cindy has been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She has and currently serves on multiple Technical Expert
Panels with CMS Contractors working on clinical and payment reforms and bundled payment care initiatives. Cindy is an active member of the National Association of Home Care and
Hospice (NAHC) and currently serves on multiple committees. She has written 3 books – The How-to Guide to Therapy Documentation, An Interdisciplinary Approach to Home Care and the
Handbook to Home Health Therapy Documentation – and co-authored her fourth, The Post-Acute Care Guide to Maintenance Therapy with her business partner Diana Kornetti PT, MA, HCS-D.
[3550] Myth Busters on Maintenance Therapy
[3562] Advanced Concepts in Compliance | Breached: Is Your Barn Door Wide Open?
Learn about the common areas of vulnerability, the impact of data loss,
key elements for protecting your organization, and ways to reduce risk.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Program Description: This presentations discusses (i) legal obligations to investigate and respond to security
incidents and (ii) steps to comply with reporting obligations under HIPAA and state law. Our new reality: risks are on the rise. With data breaches in the
last nine years affecting over 2,500 healthcare entities with data breaches of more than 500 records each, data breaches and resulting regulatory and legal
actions have escalated in healthcare with penalties reaching millions in 2021. Learn about the common areas of vulnerability, the impact of data loss,
key elements for protecting your organization, and ways to reduce risk.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Heidi Kocher, JD, MBA, CHC, Partner, Liles Parker and Larry K. Neiswender, Managing Partner, Protect EHR
About the Presenter(s): Heidi Kocher, Esq., MBA, CHC, is a partner with the law firm of Liles Parker.
She has over 20 years of experience advising and defending health care clients on legal and regulatory matters affecting providers of all sizes.
She is an expert in all aspects of compliance and privacy programs, including developing and deploying policies, procedures and training.
Her experience includes serving as a Chief Compliance Officer and a Chief Privacy Officer, implementing the various requirements and aspects
of Corporate Integrity Agreements, and responding to and defending audits from Medicare, Medicaid and private insurers up through the ALJ level.
She received her J.D. from Georgetown University Law Center. She is licensed in Texas and Maryland, and admitted to the U.S. Court of Federal Claims.
She is also Certified in Health Care Compliance.
About the Presenter(s): Larry Neiswender is a veteran of the United States Air Force where he served as a computerized flight simulation technician.
He is a Microsoft Certified Systems Administrator and holds a designation from the Department of Health and Human Services as a Practice Workflow and Health Information Technology Redesign Specialist.
As the founder and Managing Partner of a company named Protect EHR, he has conducted over 1500 Security Risk Analyses for healthcare entities in 10 states and has served as a Security and
Compliance Consultant for over 300 entities.
[3562] Advanced Concepts in Compliance | Breached: Is Your Barn Door Wide Open?
[3576] New Reporting Requirements | SB809 & Rider 143 |COVID-19 Funds Reporting
Details of this important new reporting requirement affecting all HCSSAs.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 17, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.50 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: The 87th Texas Legislature directed the Health and Human Services Commission
(HHSC) to report federal COVID-19 funding from specific health care institutions, and certain costs those providers have spent related to COVID-19 public health emergency.
This presentation features Amy Knight, CPA and Texas HHSC Senior Financial Analysts who present and discuss the details of this important new reporting requirement affecting all HCSSAs.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group; Mohib Nawab, CPA, Senior Financial Analyst – Acute Care and Tori Ponson, Senior Financial Analyst - Hospital
| Provider Finance Department, HHSC
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over 20 years
experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining to home health,
hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3576] New Reporting Requirements | SB809 & Rider 143 |COVID-19 Funds Reporting
[3564] Advanced Concepts in Finance
This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A good budget is the foundation of any strong financial plan. It
requires a range of perspectives within home care and hospice organizations to set realistic (not optimistic) plans. Budgeting
exercises must consider team functions and goals, allowing necessary time to gain input and share an understanding of how the
budget can foster consistent operational performance. This presentation outlines key principles for participation and consensus
with financial goals, excellence in documentation, and how everyone can contribute to an effective budget and plan.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin,
Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience
with all financial issues pertaining to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues
that are specific to healthcare providers.
[3564] Advanced Concepts in Finance
[3549] Community Care Rate Enhancement Program - What You Need to Know to Participate and Stay Compliant
Benefits the Rate Enhancement program offers to
Community Care providers licensed in the PHC Waiver program.
Presentation Info:
TAHC&H Event | 52nd Annual Meeting & Conference | Recorded for On-Demand Access
Presentation Date | September 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program you will learn what benefits the Rate Enhancement program offers to
Community Care providers who are licensed in the PHC Waiver program. The PHC Waiver program allows for additional reimbursement to providers if certain criteria are met
and maintained with regards to how that additional reimbursement is spent. While the program looks very attractive, and it can be, you must understand the
requirements thoroughly. You'll learn what the rules are for participating, staying compliant, what additional reporting must be filed and how to keep your
agency off recoupment for underspending those funds.
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, President, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and now based in Austin, Texas with over
20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining
to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3549] Community Care Rate Enhancement Program - What You Need to Know to Participate and Stay Compliant
[3519] Compliance Issues of the Various COVID Assistance Programs
Learn how these programs interact with one another and how to keep your agency in compliance when it comes to reporting for each one.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Amy Knight walks you through the compliance side of the most popular and
widely received COVID financial assistance programs including PPP Loans, HHS Provider Relief Funds, CARES Act sick pay and Employee Retention Credits.
Each program is complicated on its own, but when multiple programs are utilized the compliance gets far more tricky.
Learn how each of these programs interact with one another and how to keep your agency in compliance when it comes to reporting for each one.
TAHC&H Faculty/Presenter(s): Amy Knight,CPA, Knight CPA Group
About the Presenter(s): Amy Knight, was originally from Oklahoma and is now based in Austin, Texas with over 20 years
experience almost exclusively in home health and hospice. Her CPA firm, Knight CPA Group, has extensive experience with all financial issues pertaining
to home health, hospice and other healthcare providers including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3519] Compliance Issues of the Various COVID Assistance Programs
[3507] Economic Stimulus Package Update
The latest developments in the world of PPP Loans...
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 9, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this presentation Amy Knight discusses the latest developments in the world of PPP Loans.
Amy specifically covers the round one loan forgiveness and updates for those with loans less than $150,000 as well as the qualifications for round 2 PPP Loans.
She also reviews how PPP Loan borrowers can also now participate in the Employee Retention Credit as part of the latest COVID Relief Package signed into law on 12/27/2020.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Amy Knight, CPA, Knight CPA Group
About the Presenter(s): Amy Knight is a CPA, originally from Oklahoma and
now based in Austin, Texas with over 20 years experience almost exclusively in home health and hospice. Her CPA firm, Knight
CPA Group, has extensive experience with all financial issues pertaining to home health, hospice and other healthcare providers
including cost reporting, accounting & payroll issues that are specific to healthcare providers.
[3507] Economic Stimulus Package Update
[3510] OIG Reports on Fraud, Waste & Abuse: Protecting the Integrity of Texas Health and Human Services
Details specific to home care and hospice and the common areas where potential trouble can arise.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.5 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][1]information regarding fraud and abuse detection and prevention
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Program Description: Texas Inspector General Sylvia Hernandez Kauffman shares the results of her office’s efforts to
fight fraud, waste and abuse in Texas Medicaid and CHIP delivery. Included are details specific to home care and hospice and the common areas where potential trouble can arise in the health care industry.
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Sylvia Kauffman, Inspector General, Texas HHS
About the Presenter(s): Sylvia Kauffman As the Inspector General for Texas Health and Human Services, Sylvia Hernandez Kauffman leads 600 auditors,
investigators, lawyers and professionals engaged in protecting the integrity of $42 billion in health and human services each year in Texas. Throughout her career Inspector General Kauffman has
focused on the use of data to improve outcomes. During her leadership, the OIG has reported record recoveries, expanded the uses of sophisticated data analytics and focused on preventing fraud,
waste and abuse. Inspector General Kauffman earned a bachelor’s degree in computer science from Stanford University and a Master of Public Policy from Harvard University.
[3510] OIG Reports on Fraud, Waste & Abuse: Protecting the Integrity of Texas Health and Human Services
[3516] Growth Hacks for Your Agency
Educational and entertaining growth strategies you can implement sitting behind a computer!
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
0.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][10]marketing
Program Description: In this presentation Jeff Howell delivers an educational and entertaining session on new growth strategies for the home care industry.
Witness real-life examples, demonstrating how a home care agency can grow sitting behind a computer!
Program Learning Objective(s): Coming Soon
TAHC&H Faculty/Presenter(s): Jeff Howell, Director of Growth, Alayacare
About the Presenter(s): Jeff Howell is the Director of Growth at AlayaCare and since joining Alayacare,
the company has grown from 74 to 500 employees and Jeff has overseen all of AlayaCare’s growth strategies. He has presentations on a myriad of growth
topics and a 30,000 foot view presentation as well.
[3516] Growth Hacks for Your Agency
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
Information for buyers and sellers regarding what to expect and highlights
key considerations...
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: M&A activity in the home health and hospice space has increased
in the past few years. While COVID-19 may have caused unforeseen consequences in these industries, M&A activity is expected to rebound
(and even outpace previous years). This program provides information to buyers and sellers regarding what to expect and highlights
key considerations for transactions in this space. Specifically, it includes:
an overview of the home health and hospice industries
an overview of the transaction process
tips for buyers and sellers preparing for a transaction.
TAHC&H Faculty/Presenter(s): Rossanna J. Howard and Jonathan E. Sterling, Brown & Fortunato, P.C.
About the Presenter(s): Rossanna J. Howardis an attorney with the Health Care Group at Brown & Fortunato, P.C.,
a law firm based in Amarillo, Texas. Rossanna has assisted physician groups, long-term care facilities, HME companies, pharmacies, and other health care
providers with a range of health care issues including regulatory review of business arrangements; questions related to regulatory hurdles in business
transactions; credentialing issues; competitive bidding questions; payor audits; and state and federal government investigations. She is a member of the
State Bar of Texas, the American Health Lawyers Association, and the Houston Bar Association. Rossanna graduated from Baylor University in 2007 and
attended law school at Saint Louis University School of Law. While in law school, she concentrated her studies in health care, earning a Health Law
concentration. Simultaneously, Rossanna also earned a Master in Public Health with a focus in Health Policy from Saint Louis University School of Public Health.
About the Presenter(s): Jonathan E. Sterlingis an attorney with the Corporate and Finance Group at Brown & Fortunato, P.C., a
law firm based in Amarillo, Texas. Jonathan’s practice includes general business matters with an emphasis on mergers and acquisitions, healthcare transactions,
corporate governance, business start-ups, business counseling, corporate finance, and contract drafting and negotiation. He has served as the principal advisor on
numerous healthcare transactions in various industries helping clients achieve their goals and implement unique business strategies. He is a member of the
State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers. Jonathan graduated from the University of Texas at Austin in 2012
and then graduated from the University of Oklahoma College of Law in 2015 with honors.
[3521] Buying & Selling: Insights on Home Health & Hospice Transactions
[3572] Abuse, Neglect and Exploitation | Agency Investigations
Discover the expectations listed in the Texas Administrative Code for Agency Investigations and a detailed, step by step,
process for reporting according to the HCSSA regulations.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: What is self-reporting and how can an agency stay in compliance with the HCSSA requirements?
In this presentation you will discover the expectations listed in the Texas Administrative Code for Agency Investigations and provided a detailed, step by step,
process for reporting according to the HCSSA regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][7]abuse, neglect, and exploitation
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3572] Abuse, Neglect and Exploitation | Agency Investigations
[3571] Complaint Investigation and Resolution | Managing Complaints
Improve the effectiveness and consistency of managing complaints.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: Learn to improve the effectiveness and consistency of managing complaints and how to use quality assessment/performance
improvement (QAPI) to manage and reduce such complaints. Develop person-centered approaches and explain how perception can be an ally or foe in reducing client complaints.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][5]complaint investigation and resolution
§558.260[a][3]basic principles of management in a licensed health-related setting
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): Kay Hollers, RN, MPH | Independent Consultant| HealthCare ConsultLink
About the Presenter(s): Kay Hollers is well known to TAHCH audiences as she has been an active member or associate
member since her return to Texas in 1985. Kay holds a Bachelor of Science degree from the University of Texas with a major in Nursing and a Master’s Degree in Public
Health from the University of Texas School of Public Health. She also earned a post-master’s Specialist Certification in Health Care Evaluation from Wayne State
University College of Nursing in Detroit. Kay taught Public Health Nursing at Michigan State University and has practiced in and consulted with home health and
hospice agencies large and small, public and private. She currently is a consultant with HealthCare Consultlink. Kay likes to share her experiences and knowledge
with audiences and has been a frequent presenter for TAHCH conferences and seminars.
[3571] Complaint Investigation and Resolution | Managing Complaints
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
Learn how to successfully respond to unemployment
claims and appeals and much more.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 12, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: Have unemployment claims been a big issue for your agency? Do you find yourself experiencing
higher than normal claims and looking for help in this area? If so, this presentation is for you! You will learn how to successfully respond to unemployment
claims and appeals and how to address successful return to work strategies in a post-vaccine, post-covid world.
TAHC&H Faculty/Presenter(s): Carrie Hoffman, Partner, Foley & Lardner LLP
About the Presenter(s): Carrie Hoffman represents and counsels major employers nationwide in all areas of labor
and employment law across a wide range of industries including retail. Carrie is highly regarded for her experience with wage and hour issues, as well as
employment discrimination and retaliation claims. She regularly reviews and drafts employment agreements – such as covenants not to compete – and advises
clients on a wide variety of labor and employment issues such as Workplace safety, Workplace harassment, Union avoidance and election campaigns, Leaves of absence,
Hiring, termination and severance policies and procedures and Litigation avoidance.
[3518] Handling Unemployment Appeals and Returning to Work in a Post- COVID World
[3528] Hiring Sucks! Let's Do it Better!
Learn how the hiring process starts days before the job ad
posts or the first resume is reviewed
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.00 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Program Description: In this program you will learn how the hiring process starts days before the job ad
posts or the first resume is reviewed. It will delve into the importance of defining what is considered ideal and how to quantify it. It will also
teach why training matters to your hiring team and who should be on it. It will use a book written by Patrick Lencioni to frame the discussion
around the interview process and detail the steps needed to improve your talent management incuding:
Intent matters
Interview Framework: (Humble, Hungry, and Smart)
Gap acknowledgement- What is your process missing and what you need to stop doing?
Key takeaways that you can use to transition your process into a talent retention program
Helpful step by step instructions to create a brand-new process
TAHC&H Faculty/Presenter(s): Greg Henderson, Whirks
About the Presenter(s): Greg Hendersonbrings over 20 years of military experience and operational knowledge
into working first-hand with his clients as the HRO Manager at Whirks. He is engaged in helping small business owners establish awe-inspiring organizations by
enhancing their HR solutions to provide purpose, direction, and motivation through an innovative and personable approach. Greg was recently invited to be a
member of the exclusive Forbes Human Resources Council and is a regular editorial contributor for Forbes. Host of a weekly LinkedIn video series called
“From Boots to Loafers”, Greg draws on his past military leadership as a focal point for today’s leaders. Greg has a passion to help small business owners
achieve their goals which continues to fuel Whirks mission for its clients and itself, to get one step better every day. Greg is married to Amanda and
they have 5 children. When he is not in the office, Greg enjoys spending time with his family traveling and going on daily adventures.
[3528] Hiring Sucks! Let's Do it Better!
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
A review of each including how each should be addressed in employee handbooks.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 15, 2021
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.75 Clock Hr(s)
CE Approval Statements:
· This program meets continuing education requirements
for Administrators and Alternates under Texas HCSSA licensing regulations.
HCSSA Topic(s) Addressed:
§558.260[a][2]development and interpretation of agency policies
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
Program Description: In this Employment Law session, Alicia Haff, JD, reviews the major tenets of The Americans with
Disabilities Act and Family Medical Leave Act as well as discuss the legal interplay between the two. Alicia also provides an overview of the Civil Rights Act
of 1991 using recent EEOC cases and provides general guidance on how employers can eliminate/mitigate harassment and discrimination complaints in the workplace.
Wage and Overtime rules are reviewed with an eye towards ensuring employers understand how not to violate FLSA. Alicia uses these topics in her discussion of
employee handbooks and what information should AND should not be contained within these guidance materials.
TAHC&H Faculty/Presenter(s): Alicia J. Haff, JD, Partner, ETC Companies
About the Presenter(s): Alicia J. Haff is a Founder and Partner with Eligibility Tracking Calculators.
Having obtained her Bachelor of Arts in History from Trinity University in 1992 and her Juris Doctorate from the University of Texas School of Law in
Austin in 1996 has practiced law in Texas since 1997. From 1997 until 2010, Alicia spent her time in the court room litigating employment disputes,
commercial matters and personal injury claims. Since that time Alicia has concentrated on keeping her clients out of the courtroom by proactively
identifying ways to correct potential liability issues. Alicia performs these services on a regular basis with client “in-service” audits, in
group settings and through training workshops. Healthcare specifically, the Affordable Care Act and pending replacement legislation have become
Alicia’s passion. She obtained her Texas General Lines License in 2007, has obtained her Certified Health Care Specialist designation and is
certified as a Patient Protection and Affordable Care Act Professional. As part of her consulting practice, Alicia is retained on a regular
basis by clients to advise on the intricacies of the Affordable Care Act and by clients who need to come into compliance with the law and surrounding regulations.
[3557] Employment Law | FLSA, FMLA, & ADA - Oh My!
[3508] 2021 Home Infusion Benefit: “HIT” It Out of the Ballpark With Home Infusion Therapy
Explore the requirements needed for your agency to set up a
successful Part B revenue stream with Home Infusion.
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Program Description: Changes to Medicare Reimbursement are altering requirements for home infusion therapy, however, the good news is,
this can be an additional revenue stream for your agency. J'non Griffin of Home Health Solutions-A Simione Coding company and explore the requirements needed for your agency to set up a
successful Part B revenue stream with Home Infusion. Get accredited under the Home Infusion Therapy Supplier accreditation process and “HIT” it out of the ballpark by providing
this niche service. The presentation includes a discussion of what is needed to get started, and marketing towards the accreditation.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.25 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN,MHA,HCS-D,HCS-C,HCS-H,COS-C, President, Home Health Solutions-A Simione Coding Company
About the Presenter(s): J'non Griffinis a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration
in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3508] 2021 Home Infusion Benefit: “HIT” It Out of the Ballpark With Home Infusion Therapy
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
Steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe.
Presentation Info:
TAHC&H Event | HCSSA Administrator Conference | Recorded for On-Demand Access
Presentation Date | November 16, 2021
Program Description: A comprehensive infection prevention and control (IPC) program is part of the Conditions of Participation,
Emergency Preparedness, and OSHA surveys. COVID made agencies acutely aware of the potential gaps in their infection control and prevention programs. In this presentation learn what basic
steps you, as an administrator or leader in the agency, need to ensure is taking place to meet regulatory guidance, and keep your staff and clients safe. Before COVID- reared its ugly head,
the CDC noted in an Emerging Infectious Disease article that home-based nurses or caregivers have the opportunity to spot signs of infection during wound care, respiratory care,
infusion therapy, enteral therapy, and urinary tract care. From basics of teaching proper techniques, to monitoring, to contact tracing, we discuss ways to combine several of your
activities to decrease the amount of work needed to meet regulatory guidelines.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.259[d][8]infection control
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][6]risk assessment and management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J’non Griffin RN, MHA, HCS-D,HCS-C,HCS-H,COS-C | SimiTree Healthcare Consulting
About the Presenter(s): J’non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in
Health Care Administration in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is
certified as a Homecare Coding Specialist-Diagnosis (HCS-D), Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care
Specialist-Compliance (HCS-C)and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars
and has been a nationally recognized speaker on a variety of subjects.
[3567] Advanced Concepts in Infection Control | A Comprehensive Infection Program to Prevent Transmission of Infectious Diseases
[3512] PDGM and Visit Utilization: Does Your Documentation Support It?
Is your visit utilization based on acuity? Who determines that acuity, and is it based on benchmarks, or is it based off of “the way we have always done it”?
Presentation Info:
TAHC&H Virtual Event | Winter Conference | Recorded for On-Demand Access
Presentation Date | February 11, 2021
Program Description: We are one year into the new PDGM payment model. How has your agency adapted to not only the processes,
the payment, but also to provide visit utilization based on acuity? Who determines that acuity, and is it based on benchmarks, or is it based off of “the way we have always done it”?
You will hear when it may or may not be appropriate for nursing, therapy, or other disciplines, based off of YOUR documentation.
Implement or continue developing a sound case management program which is comprehensive, collaborative, and patient centered.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][5]quality improvement
§558.260[a][7]financial management
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.5 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN,MHA,HCS-D,HCS-C,HCS-H,COS-C, President, Home Health Solutions-A Simione Coding Company
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN. She received her Master’s Degree in Health Care Administration
in 2005. She has experience as a field nurse, director and executive with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C) and is an AHIMA approved ICD-10-CM trainer/ambassador.
J’non is an accredited ACHC and CHAP consultant. She has presented several webinars, and has been a nationally recognized speaker on a variety of subjects.
[3512] PDGM and Visit Utilization: Does Your Documentation Support It?
[3527] PDGM: A Clinical Perspective: Navigating Coding and Documentation for the Future
This programs reveals what is needed to get documentation right the first time.
Presentation Info:
TAHC&H Virtual Event | Spring Conference | Recorded for On-Demand Access
Presentation Date | May 13, 2021
Program Description: Documentation in home health has always been a challenge.
Throw in that coding is now a large part of the revenue that your agency receives, make documentation more important than ever.
The struggles with outside documentation from providers, and clinician documentation are enough to drive a quality review department crazy.
This programs reveals what is needed to get it right the first time.
HCSSA Topic(s) Addressed:
§558.259[d][4]agency responsibilities
§558.260[a][3]basic principles of management in a licensed health-related setting
§558.260[a][5]quality improvement
Education-Training Credits:
TX HCSSA Administrator/Alternate Continuing Education
1.0 Clock Hr(s)
Texas HCSSA CE Approval Statement
This program meets continuing education requirements for Administrators and Alternates under Texas HCSSA licensing regulations.
TAHC&H Faculty/Presenter(s): J'non Griffin, RN, Home Health Solutions, LLC.
About the Presenter(s): J'non Griffin is a 34 year veteran of home care as an RN.
She received her Master’s Degree in Health Care Administration in 2005. She has experience as a field nurse, director and executive
with home health and hospice agencies, both large and small. J’non is certified as a Homecare Coding Specialist-Diagnosis (HCS-D),
Certified in OASIS competency, COS-C, Certified in Homecare Coding Specialist-Hospice (HCS-H), Home Care Specialist-Compliance (HCS-C)
and is an AHIMA approved ICD-10-CM trainer/ambassador. J’non is an accredited ACHC and CHAP consultant. She has presented several webinars,
and has been a nationally recognized speaker on a variety of subjects.
[3527] PDGM: A Clinical Perspective: Navigating Coding and Documentation for the Future